Dereck Donnelly
Special guest
With 14 years dedicated to elevating customer interactions, Dereck Donnelly, Panthera Dental's Global Director of Customer Experience, uses his Bachelor's degree in Business administration, Marketing & Entrepreneurship to drive impactful CX strategies. Dereck has always focused on improving efficiency and satisfaction through customer-centric and collaborative approaches, constantly striving to exceed expectations.
Dereck Donnelly has been a guest on 1 episode.
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385: IDS 2025 & exocad Part 10 with Pierre-Luc Duchesne, Dereck Donnelly, & Dr. Eimear O’Connell
August 11th, 2025 | 58 mins 12 secs
1on1, art, back to the future, box, canada, dental, ds core, education, exocad, exoplan, feedback, fp1, fusion, glaze, grandmother, hero, ids, invisalign, ireland, itero, laboratory, maple syrup, marketing, master cup, nexus, packaging, panther, phototgrammetry, prep, public, scan, scotland, sleep apnea, smile design, stain, surgical guides, technician, teeth, vita, voices from the bench
Back for the 10th time with conversations from the exocad booth at IDS 2025. First up are two people creating excellent customer experiences with Panthera, Pierre-Luc Duchesne and Dereck Donnelly. Then we meet the Irish dentist in Scotland, Dr. Eimear O’Connell who uses digital to give her patients the best treatment possible.