Jessica Wallen
Special guest
Jessica Wallen, President and Owner of CertainTeed Consulting in LaPorte, Indiana, has made a name for herself in dental laboratory management through her innovative remote order entry system. This system, which she developed and perfected, optimizes case entry, production, and workflow, benefiting labs of all sizes by improving efficiency and profitability. With a background in ceramics and a deep knowledge of removable partials, Jessica is known for her hands-on approach and strong people skills, making her a standout in both consulting and production expertise. Driven by a passion to become certified in all areas of dental lab technology, she brings warmth, problem-solving skills, and a BA in English and Political Science from Purdue University to her role as a leader.
Jessica Wallen has been a guest on 1 episode.
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346: Easing the Pain of Case Entry with Randy Berry & Jessica Wallen
November 11th, 2024 | 1 hr 2 mins
72 hours, call, code books, communication, dental, departments, enty, hold, ios, laboratory, metal printers, outsourcing, partials, phone, photos, podcast, printing, production software, remote, shades, sick days, technical, technician, ups, voices from the bench, waiting
This week we talk to Randy Berry and Jessica Wallen who have taken on the task of doing remote case entry and invoicing for labs. With their company Certaineed Consulting, they can log in the incoming work while you concentrate on doing the incoming work.