At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.

This episode finally brings a long-awaited conversation to life with Kent Kohli, a name many in the industry recognize—but maybe don’t fully know the story behind. From an unexpected entry into dentistry (thanks to marrying his orthodontist’s daughter) to becoming a lifelong student of ceramics and education, Kent’s journey is anything but typical.

What starts as a pre-dental path quickly shifts once Kent discovers the lab side of dentistry—and more importantly, where his passion truly lives. From pouring models and grinding metal to studying under legends like John Archibald, Kent shares how mentorship, curiosity, and relentless work ethic shaped his career. Along the way, he opens up about the early struggles—working 100-hour weeks, barely making ends meet, and choosing quality over the “race to the bottom” that burned out many of his peers.

Kent dives deep into the evolution of dental technology, from the early days of PFMs and Empress to today’s digital workflows and liquid ceramics. But at the heart of it all is a consistent theme: education. Whether it’s learning from the “giants” of the industry or now helping guide the next generation through his role at Ivoclar, Kent sees it as a responsibility to pass on what was given to him.

He also shares insights into his current mission—bringing hands-on education back to the forefront, blending traditional techniques with modern materials, and helping technicians elevate their craft beyond just production.

Rising costs, tighter deadlines, and greater demands are challenging labs everywhere. When efficiency matters, you need tools that deliver—every day.

Roland DGShape milling solutions are reliable and easy to use. Just turn them on and let them run—no babysitting required. Fewer remakes and less wasted material mean your team can focus on getting cases out the door.

With the Elevate Denture solution, step into digital dentures without disrupting your workflow. Validated CAM strategies and Ivoclar compatibility mean you're building on a system you already trust.

Ready to boost efficiency? Explore DG Shape DWX Milling Solutions and the Elevate Dental Solution at RolandDental.com.

Special Guest: Kent Kohli.

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Before we get into this week's episode, Elvis and Barb want to give a big THANKS to Jensen Dental for hosting us at this year’s Florida Dental Laboratory Association Symposium. A great meeting with a great company. Go show them some love and get some MIYO.

First up we talk to two legends in our industry, Dany Sakr and Nick Azzara. Nick talks about what he is doing with a DSO group and reminisces about his time working with Dany. Dany talks about his journey from Lebanon to the US to learn dental technology in the early 80s, getting into digital early in it's existence, opening Sakr Dental Arts, and how they keep their lab relevant about just making crowns.

Then we meet for the first time Ifet Ahmeti. Ifet learned the craft in Albania in 2009. Since then she has been in Switzerland to learn quality, Indiana to learn removables, and then opened her own in-office lab in Philadelphia. She has since moved to Tampa, Florida and opened another lab, Dentart Dental Studio. Ifet talks about managing clients when you are a solo technician, the importance of using the best materials, and why seeing patients allows you do make the best restoration.

Then we wrap up all of the FDLA with past podcast guest, Whitney Coutney. Whitney has had a great journey from assistant to in-office tech in Kentucky, to full arch designer in Florida. In 2022 she wanted to get into education and partnered with Nowak Dental Supplies to on-board and teach labs the digital workflow. Whitney talks about how she handles labs doing a "software switch", helping technicians learn practical uses of either 3shape or exocad, and how she keeps up on the ever-evolving technology.
*NOTE - Since recording with Whitney, she had taken a position back at Midwest Dental Arts doing what she loves best.
If you are interested in getting into education and doing what Whitney did, reach out to Nowak Dental Supplies as they are looking for someone with the same passion for teaching.

Head to a Nowak Invitational near you!

Introducing Ivotion Digital Dentures from Ivoclar – Experience unparalleled precision and efficiency with Ivoclar‘s state-of-the-art digital denture workflow.

Ivotion is available in their patent pending monolithic disc that combines denture base and tooth materials in one seamless puck. Or if you lab needs more flexibility, Ivotion is also available as stand-alone discs - Ivotion Base, Dent and Dent Multi all in 98mm width to fit your favorite milling machine.

With Ivotion you can streamline your lab’s processes, reduce production time, and enhance patient satisfaction. Elevate your lab's capabilities with Ivotion Digital Dentures – where innovation meets perfection. Discover the future of dentures today with Ivoclar." Thanks for your continued support of the podcast Ivoclar.

Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best.

Special Guests: Dany Sakr, Ifet Ahmeti, Nick Azzara, and Whitney Courtney.