NOLA Lab Fest is back, and Voices From the Bench will be recording live from the Hilton New Orleans Riverside on October 16th and 17th! Join Elvis and Barbara as they hang out with the HyperDent team, talk shop with some of the best in the dental industry, and host the always-entertaining Lab Family Feud. The fun kicks off Thursday, October 15th, with Jude Grayson leading a half-day workshop for lab owners and department leaders, sponsored by HyperDent. While you're there, check out Roland DGA's CAM trade-in special, where you can trade in your old CAM software for HyperDent and unlock the full potential of your mill with better milling quality, faster milling times, and the ability to mill Ivotion dentures with Elevate denture solutions. Registration is open now at NOLALabFest.com, and spots are limited. Don't miss out on the fun, the learning, and probably a few too many beignets!

This week we're finally checking a guest off our wish list as Jay Shin from TruAbutment joins us to talk about the company, his unexpected journey into the dental industry, and the technology that's changing implant dentistry. Jay shares how he went from running dry cleaners and a poke restaurant to learning the ins and outs of custom abutments, and how True Abutment grew from its early days into a major player in digital implant solutions.

We get into what makes TruAbutment's split-file workflow so popular with dental labs, the development of custom abutments and full-arch solutions, and how IO Connect and T-Marker are helping labs capture implant positioning data. Jay also gives us a look at the future, including T-Snap, new 3D-printing materials like True Flexible, and the company's expanding digital workflow solutions. There's plenty of implant talk, exciting technology, and a few ideas from Elvis that might just make it into a future product.

Your customers are checking you out on social media long before they ever fill out a form or pick up the phone. By the time they reach you, they’ve already started forming an opinion. That’s why consistency on social media matters.

Creating content is hard. Posting consistently is even harder. That’s why we built icortica Social. Create, schedule, publish, and report on your social media all in one place — and let your entire team contribute.

With a simple QR code, your team can send photos and videos straight from their phones to marketing, whether they’re in the lab or at an event. icortica Social works as a standalone app, so no existing icortica subscription is required.

Make social media easier. Stay consistent. Grow your presence.

Check it out at icortica.com/social.

Dental lab owners and managers — are you spending too much time chasing paperwork, checking portals, tracking cases, and answering doctors asking, “Is my crown done yet?”

You didn’t start a dental lab to become a full-time paperwork wrangler. LabNCloud is the all-in-one, cloud-based platform built by techs, for techs, with 90+ features to streamline your entire lab — from case tracking and invoicing to shipping, time tracking, doctor portals, and automatic digital file routing.

Stop managing chaos and start managing your lab. Visit LabNCloud.com to book your free personalized demo. And mention “Elvis is Handsome” to get your first month free.

LabNCloud — the operating system for dental labs. Built by techs, for techs.

According to Dr. Ed McLaren, “Of all the zirconia’s he's tested, the optical properties of Ivoclar’s e.max zirconia are the closest to natural teeth.” (And I second that with everything I’ve see – if Barb does the read)

Discover what’s redefining the possibilities with IPS e.max Zirconia.

Join Dr. Ed McLaren for Zirconia Reimagined—an informative webinar exploring the latest advancements, clinical insights, and practical applications of zirconia in modern dentistry.

October 5th @ 7:00 pm. Register today at Vivalearning.com

As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, The Invisible Profession. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.

DETAX has been making waves in the dental industry with 3D printing materials, and in this episode, Elvis and Barb sit down with Veronika Perrone from DETAX and Brandon Smith to talk about where digital dentistry is headed—and why flexible printed partials might be one of the most interesting developments yet.

Veronika shares her journey from Germany to the United States and her nearly 15 years with DETAX, while giving us a look at the company’s history, its roots in medical and audiology materials, and its growing presence in the dental market. Brandon brings the technician’s perspective, talking about his path through the lab world, Triad, Whip Mix, 3Shape, and eventually starting his own consulting and training business.

The conversation really gets interesting when they dive into DETAX’s flexible resin. Brandon explains how the material handles in the lab, from design and nesting to printing, post-processing, bonding and finishing. They discuss the chemical bond between the flexible base and denture tooth resin, the ability to design flexible partials from scans, and how the material can be used for everything from flexible partials and flippers to unilaterals and claspless appliances.

They also get into DETAX’s lineup of splint materials, printer validations, hands-on training courses, and what’s coming next—including retainer and aligner materials and additional crown shades. Whether you're already printing removable appliances or just wondering if it’s finally time to bring flexible partials into your digital workflow, this episode is packed with practical information, real-world experience, and plenty of dental-geek conversation.

Special Guests: Brandon Smith and Veronika Perrone.

If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of Ivoclar’s development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art. Create stunning depth and lifelike color in as little as one firing.

Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.

CAM has been a major topic lately, and a lot of that conversation keeps coming back to hyperDENT. But instead of just talking about the software itself, it’s worth looking at real-world experience. Imagine USA has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.

This week’s episode brings it full circle as Elvis reconnects with one of the podcast’s very first guests, Renata Bundy, now a longtime professor at New York City College of Technology. Along with her are two technicians who represent both sides of the journey—lab owner Roberto Rossi and workflow master Eugene Vega—creating a conversation that dives deep into education, mentorship, and what it really takes to succeed in today’s dental lab world.

Roberto shares his unlikely path from working sanitation in New York to building a thriving lab, Synergy Dental Studio, over nearly three decades. With a relentless focus on quality, constant improvement, and embracing digital (while still questioning it), he explains how his lab has grown into a tight-knit, high-level operation. Eugene adds perspective from inside the lab, describing his evolution from student to managing daily workflow, highlighting how important environment, mentorship, and work ethic are when transitioning from school to real-world production.

Renata ties it all together from the educational side, reflecting on over 20 years of teaching and how the program has evolved alongside the industry—from analog fundamentals to digital workflows—while still preparing students for the realities they’ll face after graduation. The group doesn’t shy away from the tough truths either: low starting pay, steep learning curves, and the high dropout rate among new technicians. But the message is clear—stick with it, find the right lab, and the opportunity is there.

It’s a conversation about growth, grit, and the importance of surrounding yourself with the right people—whether that’s in the classroom or the lab. And if nothing else, you’ll learn that a little Italian lunch might just be the secret to building a loyal team.

Special Guests: Eugene Vega, Renata Budny, CDT, TE, and Roberto Rossi.

If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of Ivoclar’s development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art. Create stunning depth and lifelike color in as little as one firing.

Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.

CAM has been a major topic lately, and a lot of that conversation keeps coming back to hyperDENT. But instead of just talking about the software itself, it’s worth looking at real-world experience. Imagine USA has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.

This week, Elvis and Barb sits down with Katherine Steinbock-Dyke of Whip Mix to talk legacy, leadership, and the evolution of a family-run powerhouse in the dental industry. As part of the Steinbock lineage, Katherine shares what it was like growing up around the business—from selling Girl Scout cookies on the shop floor to eventually stepping into the CEO role. Her journey wasn’t a straight line, starting instead in international business and corporate HR before finding her way back to Whip Mix and working her way through multiple roles across the company.

The conversation dives into the realities of running a multi-generational company in a rapidly changing industry. Katherine talks about balancing tradition with innovation, from gypsum and articulators to digital workflows and resin development. She opens up about the challenges of staying relevant, the importance of continuous improvement (hello, WIN program), and what it really means to lead a team she genuinely cares about.

Along the way, there’s plenty of classic bench banter—everything from assembling pizzas at Papa John’s to the chaos of early 3D printing workflows and navigating massive trade shows like IDS. The episode wraps with a look at where Whip Mix is headed, Katherine’s focus on reconnecting with labs and customers, and how the next generation is shaping the future of dental manufacturing while respecting its roots.

Special Guest: Katherine Steinbock-Dyke.

Are you in the market for top-notch digital equipment, such as mills, scanners, or furnaces? Well, the time to act is NOW! Ivoclar, has introduced unbeatable rates exclusively for customers in North America.

Ivoclar has made it easier for you to invest in cutting-edge digital equipment with lower-than-prime interest rates. Whether you're looking to upgrade your milling capabilities, enhance your scanning technology, or optimize your furnace performance, Ivoclar Digital has you covered.

To take advantage of this offer, the dedicated Digital Specialists at Ivoclar are ready to assist you. For details on how to get in touch, visit Voicesfromthebench.com and the Ivoclar tab to find all the information you need to get started.

Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – VITA MFT Teeth are the ultimate solution for creating lifelike and stunning smiles.

Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since VITA believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit vitanorthamerica.com/freemft

Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.

Join the VITA family today.

Candulor a dental supply company from Switzerland has solutions no matter if you are analog or digital

Check out their PhysioSet TCR tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.

The Swiss School of Prosthetics in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner Edmonds Dental Supply

Candulor, High End Only

Have you ever wanted to learn exocad? Do you find learning new design software overwhelming or just too costly because you have to go to a weekend course. Even if you have never used design any software before, we have the perfect solution for you to begin your exocad journey. Head over to the Institute of Digital Dentistry and select the “Mastering Exocad Course”.

Broken down to three segments, the amazing Marjorie will take you through Fundamentals, Intermediate, and Advanced courses leaving you with the confidence to tackle most cases coming into your lab. I personally am going through all 70 lessons and find it one of the most thorough courses you can take at your own pace.

And for being a listener of the podcast, if you enter code VOICES when checking out they will take an additional 10% off any course they offer…. And they offer a ton of content for labs and clinics.

Special Guest: Sam Thalassinos.

Ivoclar is having two amazing in-house training sessions in September featuring Jurgen Seger.
September 7 & 9 in Mississauga, Ontario, Canada
September 11& 12 in Amherst, NY, USA

SAVE 30% by using the code: VFTB30

You and a friend can each save 50% by emailing Nicola.Kowal@ivoclar.com and telling them you heard it on Voices From the Bench!

TOPICS INCLUDE:

• Choice of zirconia material related to strengths, esthetics and efficiency
• Design nesting and milling strategies for Multi Zirconia
• Infiltration options
• Processing monolithic restorations surface finish, staining
• Gingiva microlayering different pink ceramic colors
• Tooth microlayering management of color and 3D effects.
• Key tips related to firing aspects for zirconia bridge structures
• Micro and macrotexture of the tooth surface

On August 27th many brave and fearless dental technicians will take to the water and road to participate in the 2023 Chicago Triathlon. They don't do it for fame or personal gain, but to raise money for the Foundation For Dental Laboratory Technology.
PLEASE head over to dentallabfoundation.org and click the DONATE TODAY button. Log in and choose the “Race for the Future” option. There you can put the name of a racer you want to sponsor. You can put:

Barb Warner
Team Abutments (Elvis Dahl, Mark Williamson, Bobby Kennedy)
Voices From the Bench (50/50 split between Barb and Elvis' team)

It’s always sad when good things come to an end and this week we bring you the last of all the amazing conversations Elvis and Barb got when Ivoclar partnered up with us to record at LMT Lab Day West 2023. First up is a 45-year veteran of removable dentures, Glen Smith. Glen comes on to talk about how his lab, Robertson Lab (part of the Apex Dental Laboratory Group) can do so much of their removables digitally. Even after all this time, Glen is full of excitement and passion for this workflow. He talks about the workflow, automating certain steps, and training the next generation of lab technician. Then a “movie star” in our industry stops by, Gary Archer. Gary makes custom dental prosthetics for movies and television shows. He talks about what shows he is working on, some recent movies where his teeth have been featured, the stories behind them, and how he makes some with removable teeth for gory scenes.

Did you know that not all Zirconia is the same?

ZirCAD Prime Zirconia from Ivoclar is uniquely produced with Gradient Technology which allows two powders that normally sinter at different intervals, to be combined into one material which sinters uniformly. The manufacturing process not only optimizes the translucent properties but also creates a seamless progression of shade while maintaining optimal strength.

ZirCAD prime is now more affordable than ever and will give you results that your Dentists will notice! Contact your local Ivoclar Sales representative today to find out more about Prime and how Ivoclar can support your success! Tell them you heard it on the podcast and get a FREE Prime disc to try – just use promo code 723!

Special Guests: Gary Archer and Glen Smith CDT TE.

June is CDT and Dental Technician Appreciation Month. Every year we highlight those that mean a lot to all of us. For every episode in June we will play YOUR audio clips thanking that special someone in or around our industry. Just record yourself on your phone or computer and email it to info@voicesfromthebench.com and we will play it on the show.

Back in February, there is the biggest dental lab meeting in the US called Lab Day Chicago. We were set up in the Ivoclar Ballroom all weekend and recorded a ton of great people. This week brings two fantastic conversations. First up is Chet Spivey. Chet has been with Ivoclar for over 25 years and tells us about the journey of the innovative company. With so many products under their belt, Ivoclar can celebrate their 100th year by honoring the customers. Then we finally get to chat with Canadian Denturist superstar Esther Schwenning. Esther talks about following in a family tradition of becoming a denturist, learning and teaching the suction denture technique, setting up her practice to go all in with digital, and of course….. beer.

Are you attending the LMT Lab Day West show in Garden Grove California?

Join Ivoclar as they continue to celebrate their 100 Year Anniversary in the dental industry.

At Lab Day West you can get up close and personal with Ivoclar digital technology, materials, and an EPIC speaker lineup. Learn first hand from many of the industry’s leading dental professionals as they share their tips and tricks for success. Come and hear from Rafael Santrich, Jed Archibald, Steve Hatch and experience hands-on courses from Jenelle Tabakovic, and Pat Coon. For a full listing of speakers simply visit LMTmag.com and register today!

Also, come and see us, Voices from the bench, as this will be our home from May 12-13th. Come by to say Hi and tell us what inspires you or give Ivoclar a ”Happy 100 year“ message.

Candulor a dental supply company from Switzerland has solutions no matter if you are analog or digital

Check out their PhysioSet TCR tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.

The Swiss School of Prosthetics in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner Edmonds Dental Supply

Candulor, High End Only

Bringing Dentures to Life, Featuring Sr Nexco® with Jenelle Tabaković at LMT Lab Day West show in Garden Grove California.In this hands-on course, Jenelle Tabaković teaches you how to take your dentures to the next level using SR Nexco Gingival Composite. Suitable for both analog and digital dentures, she leads you through a deep dive into the proper cutback, prep and glaze protocols. Space is limited. Light lunch is included. Register HERE!

Special Guests: Chet Spivey and Esther Schwenning.

Lola's upcoming courses:

The power of conversion- All on X full arch immediate load at the North of England Dentistry Show
Staining and Characterizing of 3D printed and milled teeth
Dental Technology Showcase - May

If efficiency and performance are what you are looking for in a compact milling system, then the PrograMill DRY from Ivoclar is the right choice for you.

Produce precise zirconium oxide crowns and bridges plus a range of PMMA materials including the innovative IVOTION material for the digital production of complete dentures.

Ivoclar provides white glove delivery service, training, choice of service contracts and their outstanding after sales service and support.

Contact your friendly Ivoclar sales representative today for lucrative promotions and to create a digital solution that’s right for you! _

Candulor a dental supply company from Switzerland has been making teeth from 1936.

Check out their Physioselect TCR tooth line now with new 18 anterior molds specifically made for the US market.

Discover all the solutions for Removables at Candulor.com. America with get supported and supplied by the only authorized partner Edmonds Dental Supply

Candulor, High End Only

Special Guests: Lola Welch and Mark Welch.

Two dynamic teams have joined forces to rock the intraoral scanning world! Whip Mix has added the 3Shape TRIOS® line of scanners to its line of digital solutions for the dental office. Together, this dynamic duo can get your dentists scanning, providing you the reliable scans you need for your lab work. If you are interested in learning more about helping your dentists, go to: http://tinyurl.com/Whipmixtrios

Did you know Asiga has over 500 validated materials on their open material system. And it's growing every day?

By harnessing Asiga's proprietary layer monitoring technology with its smart positioning system and integrated internal radiometer, as a laboratory, you will be able to produce any indication you desire. Whether models, splints, temporaries, or even permanent crowns.

Your investment will be future proofed by Asiga's rugged engineering. Providing you with a fast, accurate, and repeatable machine, with a reputation that is time tested in the laboratory industry.

If you would like to learn about Asiga's machine or material offerings, please visit the website at asiga.com or contact your favorite dental reseller.

Special Guests: Luke LaRocque-Walker and Paul Imperius.

Whip Mix is now providing its milling customers with Prima Milling Tools, the high performance milling tools engineered specifically for Roland mills. This new tool range outperforms the competition. The results show not only that the tools last 29% longer than most others, their precision creates pin-point accuracy, ensuring a perfect fit for the patient. VISIT WHIPMIX.COM OR CALL (800) 626-5651

Gro3X is a dental supply, service, and marketing company. It is to help dental labs, and especially small labs to lower their cost for supplies, provide business opportunities, and generate growth. They carry amazing zirconia burs and their “rainbow burs” for PMMA and TriLor are top-notch. They also carry zirconia from Aidite, a wide range of Harvest Dental products, and different 3D print resins.

What’s really cool about Gro3X is, that you can join their Gro3X Family program for only 99 cents. This will then give you an additional 10% discount on all of their supplies and even their CAD/CAM design and fabrication services.

Get a 3-months trial membership with Gro3X Family now for only $0.99 and receive 3 Shade Peg Shots - free of charge.

Just go to www.gro3x.com and add Gro3X Family to your cart, then add 3- Shade Peg Shots of 3cc each to your cart and go to check out, enter discount code VFTB for Voices From The Bench and check out.

Special Guests: Cassandra Dombrowski, Emily Valentine, Mary Nosal, Mary Valentine, and Sherri Weatherby.

Tony Prestipino- Artifex Dental Laboratories in Washington DC
Carbon M2D

Michael Tanaka-Tanaka Dental Lab in Torrance, CA
Carbon
Kulzer Cara
Stratasys Object 30

Ken Kincaid –Bismarck/Mandan Dental Lab in Bismarck, North Dakota
BEGO Varseo
MiiCraft
Ackuretta Diplo

Laura Sanders, MDT - Studio32 Dental Arts in Amarillo, TX
BEGO Varseo
Whipmix Asiga Max

Contact Nowak Dental Supplies at 800-654-7623 or at nowakdental.com for all your laboratory needs. Tell them you heard them here on Voices From the Bench!
Nowak Dental Supplies

Special Guests: Ken Kincaid CDT, TE, Laura Sanders, MDT, CDT, Michael Tanaka, and Tony Prestipino, CDT.

Tony Prestipino- Artifex Dental Laboratories in Washington DC
Carbon M2D

Michael Tanaka-Tanaka Dental Lab in Torrance, CA
Carbon
Kulzer Cara
Stratasys Object 30

Ken Kincaid –Bismarck/Mandan Dental Lab in Bismarck, North Dakota
BEGO Varseo
MiiCraft
Ackuretta Diplo

Laura Sanders, MDT - Studio32 Dental Arts in Amarillo, TX
BEGO Varseo
Whipmix Asiga Max

Stop by the Nowak Dental Supplies booth at Cal-Lab and booth B-47 in the main exhibit hall at LMT Lab Day Chicago 2019! Tell them you heard them here on Voices From the Bench!
Nowak Dental Supplies

Come see Voices From the Bench at LMT Lab Day on Friday afternoon and all day Saturday!

Special Guests: Ken Kincaid CDT, TE, Laura Sanders, MDT, CDT, Michael Tanaka, and Tony Prestipino, CDT.