Seth shares the long, winding road from e-commerce to dentistry, to clear aligners, to scanners, and finally to building what he hopes becomes the most modern, integrated, and speed-driven LMS in the industry. He talks workflow obsession, eliminating downloads, killing paper dockets, listening to lab pain points, and why he’s visited over 100 labs (and keeps going).

Ryan brings the real-world perspective from a 100-tech lab that went through multiple LMS transitions before landing on GreatLab. He explains how their booking teams shrank, inbound calls dropped by 50%, audits disappeared, and technicians suddenly found computers they “didn’t have” once the system made their jobs easier. From the CRM that kills phone tag to ScanHub pulling every scanner into one feed, Ryan breaks down exactly what changed on the bench, in customer service, and across production.

We also dig into bad scans (yes, 20% of them), doctor communication, automatic file routing, task automation, shipping integrations, data migration fears, and why some labs should not switch systems unless they’re truly ready to modernize.

If you’ve ever wondered what a cloud-based, automation-heavy, lab-built-from-the-ground-up LMS looks like—or why another lab described GreatLab as “a Ferrari while everyone else is a Civic”—this episode lays it all out.

Learn more or request a demo: greatlab.io
Find them in Vegas at NADL Visions and in Chicago at Lab Day!

Happy Holidays from Ivoclar!

As the year comes to a close, all of us at Ivoclar want to extend our heartfelt gratitude to the incredible Voices From the Bench community. Thank you for your partnership, your trust, and the support you’ve shown throughout the year.

From our Ivoclar family to yours, we wish you a joyful, healthy, and safe holiday season.

May your days be merry, your nights be bright, and your smiles shine like freshly fallen snow.

Ho, ho, ho — Happy Holidays from Ivoclar!

Elvis and Barb are gearing up for their chat with the HyperDent Dude himself, Jordan Greenberg from FOLLOW-ME! Technology. At LabFest, Elvis found out that every hyperDENT license comes with Template Editor Lite — a built-in feature that lets you make safe, customized tweaks to your milling strategies. Whether you want to prioritize surface quality or speed, this tool gives you the control to fine-tune your results while FOLLOW-ME! keeps everything validated and reliable.

Because in the end, us lab techs love to tinker — and hyperDENT makes it easy to choose your own CAM-venture.

Special Guests: Ryan Alexander and Seth Smith.

Back in March, Barb & Elvis traveled all the way to Cologne, Germany to set up and record at the biggest dental show in the world, IDS. A special thanks to exocad for giving us the space to record so many amazing people over the course of 4 days.

First up is a dentist turned exocad designer, Hajir Shamil. Hajir talks about dentistry in Iraq and how she went to school just outside of Russia. Going back to a country that is hard to find a practice, she goes about working at a lab and falls in love with the "purple program". Find out what she thinks of her first time at IDS and why she came.

Then we chat with Daniel Portal and Gerson Prada. Daniel has a history of working with but eventually opened his own lab doing only designs for labs and dentists. He partnered up with Gerson Prada in Utah to do any fabricating of the cases. Together they talk about working together from a far, good communication with the doctors, Daniel being a part of exocad's "Heroes of Digital Dentistry", and what they are doing at IDS.

Then we wrap up the episode with a dentist that more letters after his name than in it, Dr. Diogo Viegas. Dr. Viegas went to the Lisbon Dental School to become a dentist. When that wasn't enough, we got his Masters. When that wasn't enough, we went back to get his degree in dental technology. Now, Dr. Viegas has a practice in Lisbon, does his own lab work, still having time to teach other clinicians, and being a member in Bio-Emulation.

Take it from Laura Prosser, the digital marketing manager for Ivoclar North America. She would like to invite you to start following them on Instagram. It's your chance to obtain exclusive updates on product announcements, industry news, upcoming educational events, and heartwarming stories about our local team and industry professionals. Let's get social together. Simply start following us on Instagram @Ivoclar.na. We'll see you there.

Special Guests: Daniel Portal, Dr. Diogo Viegas, Gerson Prada, and Hajir Shamil.

Dr. Andrew Turchin knew he wanted to be a dentist as soon as he shadowed one many years ago. After spending years in New York, he moved to Aspen, Colorado and opened his own practice where he created the Ageless Smile. To do this, he created a simple mathematical equation that works on almost every patient. Simple and always keeping the end in mind, he wanted to teach other doctors this method and opened Cosmetic Confidence Coaching. He comes on to talk about how the formula works, working with in-office technicians, and how occlusion goes beyond just the teeth.

Take it from Laura Prosser, the digital marketing manager for Ivoclar North America. She would like to invite you to start following them on Instagram. It's your chance to obtain exclusive updates on product announcements, industry news, upcoming educational events, and heartwarming stories about our local team and industry professionals. Let's get social together. Simply start following us on Instagram @Ivoclar.na. We'll see you there.

Special Guest: Dr. Andrew Turchin.

Elvis loves him some surgical guide design software. For years he has used a bunch of them, but it was when he started using RealGuide from ZimVie, he learned he found the best. Luckily a past podcast guest, Paolo Lubrano is using RealGuide everyday with his role at Implant Concierge. He is joined by Tiffany Schreppler who is the Product Manager at ZimVie. They both talk about their history with dental, how RealGuide came to be, what it does, and how it can help any lab take on a bunch of various cases easily with a more affordable option.

See Paolo demo RealGuide on June 3rd at 7:00pm eastern:
https://education.zimvie.com/events/course:3540796_3642934

Take it from Laura Prosser, the digital marketing manager for Ivoclar North America. She would like to invite you to start following them on Instagram. It's your chance to obtain exclusive updates on product announcements, industry news, upcoming educational events, and heartwarming stories about our local team and industry professionals. Let's get social together. Simply start following us on Instagram @Ivoclar.na. We'll see you there.

Special Guests: Paolo Lubrano and Tiffany Schreppler.

Is the debate still going on for digital dentures? It is here and there is no going back. So as we move forward, how are we going to make sure that they are still done correctly? This is exactly what a dental technician and dentist are setting out to do. Robert Kreyer is an icon in the world of removables. From analog to the very first digitally manufactured denture, Robert has seen it all. Dr. Stephen Wagner has been doing removables for years and has embraced digital early in it's life. Together they talk about how digital dentures have evolved over time, the importance of knowing and using the fundamentals, and how the ultimate goal of digital dentures needs to be better and not faster.

Bigjawbone.com

Don't miss this incredible webinar with Tanya Little, a dentist from beautiful Vancouver, Canada. We would like to invite you to a special webinar that she's hosting with Ivoclar and LMT on Wednesday, May 7th, titled "Reflections from a Denturist: 20 Years of Crafting Dentures!". In this program, she will review the incredible history of removables with Ivoclar and focus on the new and exciting evolution based print resin and of course, the PM7. Her goal is to provide you with several key takeaways that will allow you to work smarter and not harder. You can join on May 7th by registering at https://lmtmag.com/webinars/reflections-from-a-denturist-20-years-of-crafting-dentures

Are you a dental lab in need of more talent to improve your bottom line and keep production on schedule? Are you a dental tech with great skills but feel you're being limited at your current lab? Well, the answer is here and this is precisely why WIN WIN GO was created. The dental lab and dental tech community needed a place where labs and technicians can meet, talk about their needs and connect in ways that foster a win win outcome. As a tech. If you're ready to make a change, thinking about moving in the next year or just curious what's out there, sign up today. It's totally free. As a lab, you might be feeling the frustration of paying the big employment site so much and getting so few tech candidates. We understand they don't much care about our industry. WINWINGO.com is simply the best place for lab techs and lab owners to actively engage in creating their ideal future. WINWINGO.com, how dental techs find paradise.

Special Guests: Dr. Stephen Wagner and Robert Kreyer CDT.

This year, we are thrilled to welcome back Renata Budny, our very first guest, alongside two inspiring students from the New York City College of Technology: Sevastiani Perselis and Rebca Nikedemos

The episode begins with Renata sharing her experiences over the past seven years, reminiscing about the first time she joined us at CDT Fest and how that moment sparked her journey with our podcast. This year, she brings along two remarkable students who have unique stories and backgrounds, each with a passion for dental technology.

Sevastiani, originally from Greece, shares her journey of moving to America at a young age with her family. She discusses the challenges of adjusting to a new culture and the differences in food and lifestyle. Sevastiani's determination led her to pursue her education in dental technology, where she found her calling. Her love for the craft shines through as she describes the joy of working in her father's dental lab and the satisfaction of seeing happy patients.

Rebca, on the other hand, comes from a lineage of dental professionals in Ethiopia. She recounts her family's history, with her grandfather being the first dental clinic owner in the country. This legacy inspired her to follow in their footsteps and pursue a career in dental technology. As a first-year student, Rebca shares her initial fears and the excitement of learning in a new environment. She emphasizes the importance of making mistakes as part of the learning process, a sentiment echoed by her peers.

Take it from Laura Prosser, the digital marketing manager for Ivoclar North America. She would like to invite you to start following them on Instagram. It's your chance to obtain exclusive updates on product announcements, industry news, upcoming educational events, and heartwarming stories about our local team and industry professionals. Let's get social together. Simply start following us on Instagram @Ivoclar.na. We'll see you there.

Are you a dental lab in need of more talent to improve your bottom line and keep production on schedule? Are you a dental tech with great skills but feel you're being limited at your current lab? Well, the answer is here and this is precisely why WIN WIN GO was created. The dental lab and dental tech community needed a place where labs and technicians can meet, talk about their needs and connect in ways that foster a win win outcome. As a tech. If you're ready to make a change, thinking about moving in the next year or just curious what's out there, sign up today. It's totally free. As a lab, you might be feeling the frustration of paying the big employment site so much and getting so few tech candidates. We understand they don't much care about our industry. WINWINGO.com is simply the best place for lab techs and lab owners to actively engage in creating their ideal future. WINWINGO.com, how dental techs find paradise.

Special Guests: Rebca Nikedemos, Renata Budny, CDT, TE, and Sevastiani Perselis.

“Just say no to brushing”- idea and the denture is from Brittany Mitchell:
https://www.bonfire.com/shirt-for-removable-techs/
“Don’t pull out” features art work from Charlie Barbour at CIMBdesign:. https://www.bonfire.com/shirt-for-fixed-techs/

You should be able to both shirts in your cart if you want both…. And this time the podcast logo is on the back!
Just a reminder that 100% of the profits get donated to the Foundation For Dental Laboratory Technology.

With Barb off doing what ever ceramist do, Elvis has a nerdy implant conversation with Alan Banks from GuidedSMILE. Alan talks all about his history with Roe Dental Lab and how there have do THOUSANDS of guides using pretty much all the different planning software. Opening GuidedSMILE across the street allowed them to expand the guide services to other labs. Realizing the power of the RealGuide software, Alan worked closely with them to enable doing full stackable surgical guides and smiles all in one software with less clicks. Come get nerdy with us.

Listen to John Wilson from Sunrise Dental Lab and take your own lab to the next level by getting in on some of Ivoclar's End of the Year deals on equipment. If you are looking for your first or looking to expand your capabilities, Ivoclar has just what you need at a time where it's best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don't let the new year come thinking you should have bettered your lab.

Special Guest: Alan Banks.

Listen to John Wilson from Sunrise Dental Lab and take your own lab to the next level by getting in on some of Ivoclar's End of the Year deals on equipment. If you are looking for your first or looking to expand your capabilities, Ivoclar has just what you need at a time where it's best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don't let the new year come thinking you should have bettered your lab.

Special Guests: Jessica Wallen and Randall Berry.

https://www.gofundme.com/f/rebuilding-dental-labs-after-hurricane-helene?lang=en_US&utm_campaign=fp_sharesheet&utm_content=amp8_c&utm_medium=customer&utm_source=facebook

When a dental technician reached out to the podcast and recommended a dentist as a guest, we figured they worked together. But when we found that they don't and this dentist just does amazing restorations for patient's that can't usually afford them, we knew it would be a great episode. Dr. Ben Kellum went to dental school not really knowing what he was getting into. It was there that he learned to really like implants and took an opportunity to run a residency program doing implants and full arch for drug rehab patients. It was there that he learned that doing the lab work himself allowed him to keep the cost down and pass that along to the patients. Now, him and a partner own Transcend Dental Clinic in Huntsville, Alabama doing pretty much the same thing. Thanks to the help of donations and vendors believing in what they are doing, they are able to offer complex and quality treatments to patients that usually can't afford complex and quality treatments.

If you are in the market for purchasing a new milling machine or a furnace, Voices From the Bench invites you to connect with an Ivoclar sales associates. They have several great deals and financing options now available for you to take advantage of. These robust and dependable machines were designed to make your laboratory more efficient and profitable. They are work horses when it comes to processing IPS e.max lithium disilicate and the amazing Prime Zirconia. The PM7 mill also allows you to do digital dentures with their game changing Ivotion puck. Head over to ivoclar.com, voicesfromthebench.com/ivoclar, or call them at 1-800-533-6825.

Special Guest: Dr. Ben Kellum.

On September 11th in Fort Worth, Texas, the 10th annual Race For the Future will take place to raise money for the Foundation For Dental Laboratory Technology. Barb is doing her 9th solo race and Elvis is teaming up with Mark Williamson and Bobby Kenney to form The Abutments. Go to dentallabfoundation.org and click on the DONATE TODAY button. There you need to log in or create an account. Then select “Race for the Future” and enter the name of either Barb Warner or the Abutments, then the amount you want to donate.
Join the Race: https://fdlt.memberclicks.net/donor-form

Meet Jamie Stover. If you spend any time at dental shows or just around the industry in general, you have probably crossed paths with Jamie before. You see, Jamie started in the industry back in 1998 after a suggestion from his dentist brother. After finding his way into a dental lab, Jamie has been a delivery driver, model room technician, ceramist, and so much more. It wasn't long before he was manager and even Operations Manager. While he was moving the lab from analog to digital, Jamie found the Carbon Printer and discovered something great. He now works for them as Senior Manager of Application Strategy and Integration. What does that mean? Well, we had to ask too. Turns out Jamie gets to help any lab with a Carbon printer with any question or issue the lab has. Even if it isn't related to the Carbon Printer. How cool is that? He's also the current Chair of The National Board for Certification in Dental Laboratory Technology and talks about the importance of getting your certification and giving back to the industry.

Introducing Ivotion Digital Dentures from Ivoclar – Experience unparalleled precision and efficiency with Ivoclar‘s state-of-the-art digital denture workflow.

Ivotion is available in their patent pending monolithic disc that combines denture base and tooth materials in one seamless puck. Or if you lab needs more flexibility, Ivotion is also available as stand-alone discs - Ivotion Base, Dent and Dent Multi all in 98mm width to fit your favorite milling machine.

With Ivotion you can streamline your lab’s processes, reduce production time, and enhance patient satisfaction. Elevate your lab's capabilities with Ivotion Digital Dentures – where innovation meets perfection. Discover the future of dentures today with Ivoclar." Thanks for your continued support of the podcast Ivoclar.

Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best.

Special Guest: Jamie Stover CDT.

Mallorca Spain is known for exporting wonderful almonds, oranges, lemons, olives, olive oil, grapes, wine and excellent cheeses. But did you also know they are known for exporting amazing conversations from people changing dentistry? This week we are back with even more conversation from exocad Insights 2024.

First up is the stellar sister duo of Kristina Vaitelyte and Margarita Vaitelyte. Kristina was on the podcast a while ago but this time we caught them together. They talk about the importance of communication, since Kristina designs in England and Margarita finishes in Lithuania, the workflow of near instant patient treatment planning, and always working with the end result in mind.

Then we learn what a Dental Therapist is when we chat with Cat Edney. Cat started as a hygienist, but knew she could do more and went to get her Dental Therapist license. Now she is working to spread the word of how that role fits within the dental team, allows more (and proper) care to public, and how she communicates to the other members on the team.

On September 11th in Fort Worth, Texas, the 10th annual Race For the Future will take place to raise money for the Foundation For Dental Laboratory Technology. Barb is doing her 9th solo race and Elvis is teaming up with Mark Williamson and Bobby Kenney to form The Abutments. Go to dentallabfoundation.org and click on the DONATE TODAY button. There you need to log in or create an account. Then select “Race for the Future” and enter the name of either Barb Warner or the Abutments, then the amount you want to donate.

Wanting to take your knowledge and skills to the next level? If you are looking for the best education dedicated to dentistry in both the labs and clinics, check out Ivoclar Academy.

From on-demand webinars to in-person training, Ivoclar Academy has a program to meet your busy schedule. Check out all they have to offer HERE!

Special Guests: Cat Edney, Kristina Vaitelyte, and Margarita Vaitelyte.

There are a LOT of full arch restorations being made in out industry. Usually referred to as an “all-on-X”, these are amazing life changing treatments that come with a hefty price tag and in turn a decent profit for everyone. It’s not super complicated to do a case, but a lot can happen during and after that will require the work of a team to overcome. Two dentists are changing the mindset in dentistry to make sure everyone involved is on the same page. Dr. Ryan Dunlop from Full Arch Masters and Dr. Johnathan Abenaim from X-Cell Dental Implant Center want to make sure everyone on the team understands the need to do it right. Usually teaching separate courses, Dr. Dunlop and Dr. Abenaim felt it necessary to join forces and give the unsponsored, truthful, and RAW look at what goes into giving a patient a good looking, functioning restoration. Both talk about why they got into teaching and what they have learned along the way like learning to customize the treatment to the patient, learning to communicate better with in the team, changing the status quo, and changing the mindset of dentistry.

Attend FULL ARCH RAW, August 8 & 9, 2024 in Miami Florida

Wanting to take your knowledge and skills to the next level? If you are looking for the best education dedicated to dentistry in both the labs and clinics, check out Ivoclar Academy.

From on-demand webinars to in-person training, Ivoclar Academy has a program to meet your busy schedule. Check out all they have to offer HERE!

Special Guests: Dr Ryan Dunlop and Dr. Jonathan M. Abenaim.

Go show some love to Jaume Aisa Moreno who is reuniting Elvis with his podcast laptop!

Shaana Gripp started off as a dental assistant because of her grandmother. After getting into doing some lab work, found out that she really enjoyed it. In the early 2000s she was exposed to CEREC and a passion for designing started. Moving to a full-time position in a lab was where she picked up all the skills as they moved her from models, waxing, and eventually ceramics. Now Shaana is running an in-office lab that does the work of 8 dentists in 4 locations. Shaana talks about her journey, learning how to self-teach, daily life in her lab, and how photography plays a big part in her full arch work.

Wanting to take your knowledge and skills to the next level? If you are looking for the best education dedicated to dentistry in both the labs and clinics, check out Ivoclar Academy.

From on-demand webinars to in-person training, Ivoclar Academy has a program to meet your busy schedule. Check out all they have to offer HERE!

Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – VITA MFT Teeth are the ultimate solution for creating lifelike and stunning smiles.

Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since VITA believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit vitanorthamerica.com/freemft

Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.

Join the VITA family today.

Special Guest: Shaana Gripp.

Voices From the Bench is headed back to Florida for the FDLA Southern States Symposium & Expo all thanks to the great people at Jensen Dental. You know, the makers of MIYO!. Come visit Elvis & Barb in the Jensen booth June 7 & 8 in Orlando. Register today at FDLA.NET!

We are back to the episodes we got while in the Ivoclar Ballroom at LMT Lab Day Chicago 2024.

First up is a group of designers from Ziemek Dental Lab out of Washington State. What's cool is that only one for them actually works in the lab. Nichoel Burdge is the cad/cam manager and currently has 13 remote designers around the country. Joining her in Chicago is Kay Fritze from Michigan and Allison Cook from Nebraska. They all talk about the dynamic of having remote workers, communicating between themselves and the dentists, and staying disciplined when you can work in your pajamas.

Then we are joined once again by Jen Ludwig who talks about her new role at her new home, Renstrom Dental Studio. She's also joined by Mike Claugherty who has a unique story of being the only dental technician stuntman when he was used for the dental scenes in "A Serious Man". Check out the scene here: https://youtu.be/Rru5jRWqj0c?si=aRgoI2rMCZO8YSoJ

We wrap up the episode with two technicians that have made the better articulator. Scott Gallacher & Dee Grimm from Black Diamond Innovations talk about their extensive history in the industry, why and how they made a better articulator, and how they keep in relevant with digital models.

Wanting to take your knowledge and skills to the next level? If you are looking for the best education dedicated to dentistry in both the labs and clinics, check out Ivoclar Academy.

From on-demand webinars to in-person training, Ivoclar Academy has a program to meet your busy schedule. Check out all they have to offer HERE!

Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – VITA MFT Teeth are the ultimate solution for creating lifelike and stunning smiles.

Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since VITA believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit vitanorthamerica.com/freemft

Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.

Join the VITA family today.

Special Guests: Allison Cook, Dee Grimm CDT, Jennifer Ludwig, CDT, Kay Fritze, Mike Claugherty CDT, Nichoel Burdge, and Scott Gallacher.

The shirts and hoodies are BACK! Back in January we sold "Dental Technicians: Making Dentist Look Good since the 1700s" shirts for Lab Day. So many people asked us to bring them back, so we did! Get them here before April 18!
https://www.bonfire.com/vftb-the-zippered-hoodie-era/

We have even more conversations this week from the Ivolcar Ballroom at LMT Lab Day Chicago 2024 with:

James "The Denture Man" Angelone Jr and James Angelone III talking about being at the Smart Denture Conversion booth all weekend, why they don't do "Big Hole" conversions anymore, teaching the next generation, and using Ivotion dentures.

Ivoclar's premier educator, Patrick Coon, stops by to talk about his history in the Air Force, on boarding with Ivoclar, being moved up to Digital Consultant, and some exciting things Ivoclar is working on.

Then a special unexpected guest sits down, Peggy Alexander. Peggy is 87 years young and talks about the struggles of becoming a female dentist in the 50s, getting into teaching at the University of Texas, the importance of working with your lab, and life after retirement (which she hasn’t even happened yet).

Wanting to take your knowledge and skills to the next level? If you are looking for the best education dedicated to dentistry in both the labs and clinics, check out Ivoclar Academy.

From on-demand webinars to in-person training, Ivoclar Academy has a program to meet your busy schedule. Check out all they have to offer HERE!

Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – VITA MFT Teeth are the ultimate solution for creating lifelike and stunning smiles.

Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since VITA believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit vitanorthamerica.com/freemft

Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.

Join the VITA family today.

Special Guests: James Angelone III, James Angelone “The Denture Man” , Patrick Coon, CDT, TE, and Peggy Alexander.

We will also be recording Thursday night during the Cal-Lab Association Meeting that same weekend! Check out this amazing event and register today!

How do you market your lab? By talking about the materials that you use? Do you mention how many years of experience your technicians have. Sure, that is one way to go, but how would you like your lab to be known for offering a distinctive value to dentists and their patients. This week we brought back on two guests that have partnered up to help labs market their uniqueness. Rob Laizure from Full Contour and 3shape Automate and Sasha Der Avanessian from Harvest Dental understand branding. Brought together by their love of the industry and seeing labs succeed, they talk about combining their values and how a lab can position themself to market a solution to a problem and not just a product. The conversation gets deep, but it's worth the dive.

Check out Sasha's podcast: Entrepreneur Insight

Join Luke LaRocque-Walker & Paul Imperius from True North Denture & Implant Centre and many others in the Ivoclar Ballroom at LMT Lab Day Chicago 2024. February 22-24, the biggest dental lab show in America happens and the place to be is in the Ivoclar Ballroom where all weekend Elvis Dahl and Barbara Warner will be set up recording everyone all weekend. Head over to voicesfromthebench.com/ivoclar to see a complete line up of all the lectures going on all weekend! We will see you there!

Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – VITA MFT Teeth are the ultimate solution for creating lifelike and stunning smiles.

Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since VITA believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit vitanorthamerica.com/freemft

Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.

Join the VITA family today.

Candulor a dental supply company from Switzerland has solutions no matter if you are analog or digital

Check out their PhysioSet TCR tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.

The Swiss School of Prosthetics in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner Edmonds Dental Supply

Candulor, High End Only

Special Guests: Rob Laizure and Sasha Der Avanessian.

Come enjoy and sun with us on May 9 -10, 2024 in Mallorca, Spain at exocad Insights! An amazing line up of speakers all talking about an amazing design program! Register here!

This week we prepare for what is sure to be the best LMT Lab Day Chicago ever! Once again Elvis and Barb will be in the Ivoclar Ballroom all weekend recording all the amazing people in our industry willing to sit down with us. But what else is going on in the ballroom? One of the speakers on stage is Jessica Love (formerly Birrell). Jessica comes on the podcast to talk about her artistry beginnings, how she discovered dental technology, opening her own lab, discovering new ways to teach emax, getting into speaking, and how she now owns Capture Dental Health & Beauty Center that takes what a dentist sees in the mouth and can help your whole body physically and mentally heal.

Also joining the episode is Laura Gilbert, the General Manager of Ivoclar Canada. Laura updates us on her new and exciting role with the company and also runs down other Lab Day events like the other speakers and courses going on all weekend!

Join Luke LaRocque-Walker & Paul Imperius from True North Denture & Implant Centre and many others in the Ivoclar Ballroom at LMT Lab Day Chicago 2024. February 22-24, the biggest dental lab show in America happens and the place to be is in the Ivoclar Ballroom where all weekend Elvis Dahl and Barbara Warner will be set up recording everyone all weekend. Head over to voicesfromthebench.com/ivoclar to see a complete line up of all the lectures going on all weekend! We will see you there!

Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – VITA MFT Teeth are the ultimate solution for creating lifelike and stunning smiles.

Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since VITA believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit vitanorthamerica.com/freemft

Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.

Join the VITA family today.

Candulor a dental supply company from Switzerland has solutions no matter if you are analog or digital

Check out their PhysioSet TCR tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.

The Swiss School of Prosthetics in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner Edmonds Dental Supply

Candulor, High End Only

Special Guests: Jessica Love (Birrell) and Laura Gilbert.

Be sure to get a SUPER LIMITED edition ZIPPERED HOODIE (or shirt) before JANURARY 6th.
Get your "Dental Technicians: Making Dentist Look Good Since the 1700s" HERE!

You have heard Elvis talk about the Mastering exocad Course he took from the Institute of Digital Dentistry. Well we had the amazing opportunity to talk to the instructor of the series, Marjorie Andrade. Marjorie has a fascinating and fast-tracked journey into the world of teeth. While still in Brazil, she went to technician school and found herself in a lab learning digital in just a few days. Eventually she was so good and fast, so after work she would freelance for people all over the world. It wasn't long before she connected with Dr. Ahmad and was recording (in two languages) the exocad course and then moving all the way to New Zealand to work at the lab of her dreams. All this in less than 5 years!

Are you in the market for top-notch digital equipment, such as mills, scanners, or furnaces? Well, the time to act is NOW! Ivoclar, has introduced unbeatable rates exclusively for customers in North America.

Ivoclar has made it easier for you to invest in cutting-edge digital equipment with lower-than-prime interest rates. Whether you're looking to upgrade your milling capabilities, enhance your scanning technology, or optimize your furnace performance, Ivoclar Digital has you covered.

To take advantage of this offer, the dedicated Digital Specialists at Ivoclar are ready to assist you. For details on how to get in touch, visit Voicesfromthebench.com and the Ivoclar tab to find all the information you need to get started.

Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – VITA MFT Teeth are the ultimate solution for creating lifelike and stunning smiles.

Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since VITA believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit vitanorthamerica.com/freemft

Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.

Join the VITA family today.

Candulor a dental supply company from Switzerland has solutions no matter if you are analog or digital

Check out their PhysioSet TCR tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.

The Swiss School of Prosthetics in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner Edmonds Dental Supply

Candulor, High End Only

Have you ever wanted to learn exocad? Do you find learning new design software overwhelming or just too costly because you have to go to a weekend course. Even if you have never used design any software before, we have the perfect solution for you to begin your exocad journey. Head over to the Institute of Digital Dentistry and select the “Mastering Exocad Course”.

Broken down to three segments, the amazing Marjorie will take you through Fundamentals, Intermediate, and Advanced courses leaving you with the confidence to tackle most cases coming into your lab. I personally am going through all 70 lessons and find it one of the most thorough courses you can take at your own pace.

And for being a listener of the podcast, if you enter code VOICES when checking out they will take an additional 10% off any course they offer…. And they offer a ton of content for labs and clinics.

Special Guest: Marjorie de Andrade .

100 years ago a company started making denture teeth. Now Ivoclar is known for some of the best products and equipment for both labs and clinical offices. To celebrate their century of helping us make restorations, they are going all out at this year’s LMT Lab Day Chicago. Laura Gilbert, their North America Marketing Director, comes on to talk about Ivoclar and what they have planned in their Grand Ballroom A&B. It’s going to be the place to be! Joining Laura, and also in Chicago, is Dr. David Rice. Dr. Rice founded a group called IgniteDDS that helps newly graduated dentist succeed after school. He sits in the hot seat to answer some common questions labs have for dental offices and how we can approve our relationships.

Sign up to see all of the speakers during Lab Day Chicago 2023!

The new PrograScan PS3 and PS5 provide true-to-detail, high-resolution and accurate scans for coordinated digital workflows that are precise, fast, and always accurate.

The PS3 and PS5 are powered by the popular and intuitive DentalCAD software from Exocad. Whether you are looking for your first scanner, to upgrade or add to your existing scanners, the PrograScan may be the one for you.

Reach out to your friendly Ivoclar sales representative to select a scanner that matches the needs of your lab Today and tell them you heard about it on the podcast!

Does your lab use Magic Touch? If not, you should think about switching just so you can use icortica. Icortica is a program that uses all the data you already collect in Magic Touch and puts it in one easy to see, use, and understand dashboard. Look at every account and see trends, sales, notes, payments, and even remake percentages. Use the data you already have to take your lab and your customer service to the next level. Elvis uses it daily and swears it is a huge part to his success working at the lab. Head over to icortica.com/voices to learn more or send an email to Rob Nazzal at rob@icortica.com and tell him you heard about it on Voices From the Bench!

Special Guests: Dr. David Rice and Laura Gilbert.

Denture Babes website

The first 500 orders placed between November 1st and November 14th will all get a FREE LIMITED EDITION Metallic Voices From the Bench sticker!

Swiss School of Prosthetics 2022 course dates!

Gro3X is a dental supply, service, and marketing company. It is to help dental labs, and especially small labs to lower their cost for supplies, provide business opportunities, and generate growth. They carry amazing zirconia burs and their “rainbow burs” for PMMA and TriLor are top-notch. They also carry zirconia from Aidite, a wide range of Harvest Dental products, and different 3D print resins.

What’s really cool about Gro3X is, that you can join their Gro3X Family program for only 99 cents. This will then give you an additional 10% discount on all of their supplies and even their CAD/CAM design and fabrication services.

Get a 3-months trial membership with Gro3X Family now for only $0.99 and receive 3 Shade Peg Shots - free of charge.

Just go to www.gro3x.com and add Gro3X Family to your cart, then add 3- Shade Peg Shots of 3cc each to your cart and go to check out, enter discount code VFTB for Voices From The Bench and check out.

There are 3D Print resins for models that do a decent job, then there is Whip Mix VeriModel OS.

Dr. Michael Scherer, a prosthodontist from Sonora, CA says “Whip Mix VeriModel OS is one of the finest model resins I have ever worked with. It’s amazing”.

The popular resins offer the dental laboratory a high quality, smooth surface finish, extreme precision, reliable accuracy, and fine detail. They can be used in 385 and 405 nanometer printers, and are compatible with silicone-base separators. VeriModel OS print resins are available in Ivory, Golden Brown, Grey, and White colors for any model application.

For more information, call (800) 626-5651, or visit www.whipmix.com.

Have you seen the high prices of precious metal these days? They are close to record highs on gold and palladium. With those high precious metal prices, you are paying a high cost for your alloys. We know that you are using less Precious metal in your lab these days, but if you send in half of what you sent in 5 years ago ,your scrap return will be higher than it was 5 years ago ,because of the high PM prices . You owe it to yourself to find a trusted, reputable refining company.

Look no further! Kulzer refining has been tested, trusted and reputable for over 100 years. They burn, melt and assay all under one roof at their state-of-the-art refining facility in Wartburg Tennessee. They have doubled their production capacity to ensure your scrap return within 2 weeks.

With all the non-precious material that has become present in today’s restorations it is important that we ensure the assay sample is homogenous. At Kulzer, they take the extra step to X-ray the top and bottom after they melt the bar to make sure the precious metal percentages--- are the same. If not, copper is added until they are positive the bar is homogeneous. We know this step is very important to get a precise assay result.

Their reimbursement to the customer is after our 10% refining fee. They have zero additional fees. If you need any free shipping containers, which contain a UPS prepaid, full insured label, please visit mydental360.com/refining or call the Director of Precious Metal Refining, Tony Circelli, directly at (914) 906-1843.

Special Guests: Andy Stark and Todd Blankenbecler.