Displaying 3 items of Voices from The Bench with the tag "craftsmanship".
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417: Lab Day Chicago 2026 Part 3 with Frederic Rapp, Casey Baldwin, & Darin Lockaby
March 23rd, 2026 | 1 hr 12 mins
3shape, 510k, abs, abutments, aesthetics, ai, ai assistant, ai in dentistry, alerts, analytics, api, australia, automation, automation tools, ballroom, barb, blanks, bob cohen, business development, calibration, cam software, canada, case tracking, casey baldwin, ceramart, chairside, characterization, collaboration, communication, consolidation, cost of acquisition, craftsmanship, cross-selling, crown ceram, custom abutments, customer behavior, customer retention, customer service, darren lockerby, dashboards, data, database, dental, dental community, dental lab, dental technician, dental wings, des, digital dentistry, digital dentures, digital workflow, dry milling, education, efficiency, elvis, emax, engineering, entrepreneurship, europe labs, exocad, fda compliance, field work, fixed, follow-up, frédéric rapp, future tech, global industry, greatlab, hyperdent, icortica, implant workflow, implants, in-house production, industry trends, innovation, insights, integration, intraoral scanner, ios, ivoclar, ivotion, lab day energy, lab efficiency, lab growth, lab life, lab management system, labday, laboratory, leadership, live podcast, lms, magic touch, manufacturing, margins, materials, mechanical engineering, milling, networking, notes, notifications, oem, onboarding, open implants, opportunity tracking, outsourcing, partnership, plug and play, pm7, pnp, price pressure, private equity, productivity, profitability, programill 7, quality control, rapid prototyping, real-time data, relationships, removable, reporting, reps, revenue growth, rob nazel, sales strategy, scalability, scaling, scheduling, software, stock abutments, tasks, team building, technician, technology, tie bases, training, turnaround time, upselling, us labs, validation, voice input, voices from the bench, wet milling, workflow, workflow control, zirconia
Live from the Ivoclar Ballroom at Lab Day 2026, Elvis and Barb talk with Frederic Rapp about his journey from a small family lab to scaling a 150-person operation and now helping labs unlock their data with icortica. Then Casey Baldwin (Ivoclar) and Darin Lockaby (DESS) join to break down their new plug-and-play workflow for milling FDA-compliant abutments in-house—giving labs more control and better margins.
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409: John Wilson: Margins, Meaning, and Knowing When to Say No
January 26th, 2026 | 1 hr 6 mins
adaptability, burnout prevention, business alignment, craftsmanship, dental, dental lab ownership, digital dentistry, education, fundamentals, integrity, laboratory, lab–doctor relationships, leadership, legacy, margins, margins and meaning, mentorship, podcasting, pricing pressure, saying no, storytelling, sustainable growth, team culture, technician, trust, voices from the bench
Barb and Elvis welcome back John Wilson of Sunrise Dental Lab for a candid, reflective conversation about purpose, integrity, and longevity in the dental lab industry. John shares why he chose alignment over growth, how protecting his team and values reshaped his business, and why strong lab–doctor partnerships are built on trust, not price. The episode also dives into the inspiration behind his new podcast Margins & Meaning, focused on storytelling, connection, and reminding technicians they’re not alone.
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Episode 407: Dr. Miles Cone From Dinosaurs to Dentures & Finding the Art in Prosthodontics
January 12th, 2026 | 1 hr 6 mins
aesthetics, analog workflows, career journey, cdt, collaboration, craftsmanship, critique, dental, dental photography, dental technicians, dentures, digital dentistry, documentation, growth, ivoclar, lab artistry, lab day chicago, laboratory, mentorship, military dentistry, patient connection, prosthodontics, removables, storytelling, teamwork, technician, voices from the bench
In this episode, we talk with prosthodontist Dr. Miles Cone about his unconventional journey into dentistry, from studying dinosaurs and living out of his car to serving in the Army and earning his CDT. Dr. Cone shares how photography, lab work, and collaboration with skilled technicians transformed his approach to dentistry into a true blend of science and art. The conversation highlights respect for the lab, embracing critique to grow, and previews his upcoming Ivoclar Lab Day Chicago lecture on elevating removable prosthetics through intention and teamwork.