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    <fireside:genDate>Tue, 26 May 2026 06:14:57 -0500</fireside:genDate>
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    <title>Voices from The Bench - Episodes Tagged with “Crown And Bridge”</title>
    <link>https://www.voicesfromthebench.com/tags/crown%20and%20bridge</link>
    <pubDate>Mon, 11 May 2026 06:00:00 -0400</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.
</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.
</itunes:summary>
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    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Dahl &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
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<itunes:category text="Health &amp; Fitness">
  <itunes:category text="Medicine"/>
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<itunes:category text="Science">
  <itunes:category text="Life Sciences"/>
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<item>
  <title>424: DLAT 2026 Part 1: Ortho Outlaws and Vulcanite Veterans with Jason Dyas &amp; Jim Collis</title>
  <link>https://www.voicesfromthebench.com/424</link>
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  <pubDate>Mon, 11 May 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
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  <itunes:episode>424</itunes:episode>
  <itunes:title>DLAT 2026 Part 1: Ortho Outlaws and Vulcanite Veterans with Jason Dyas &amp; Jim Collis</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Live from DLAT, this episode features two incredible conversations with Jason Dyas and Jim Collis. Jason shares how Ortho Outlaw grew from a garage ortho lab into a social-media-driven tech platform focused on digital workflows and wire-bending technology, while Jim reflects on 45 years in dental technology, teaching digital dentures, 3D printing, and the evolution from Vulcanite dentures all the way to photogrammetry.</itunes:subtitle>
  <itunes:duration>1:16:14</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;h3&gt;Hello voices from the bench community, &lt;a href="https://sunrisedentallaboratory.com/" target="_blank" rel="nofollow noopener"&gt;John Wilson&lt;/a&gt; here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, &lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" target="_blank" rel="nofollow noopener"&gt;PrograMill 7&lt;/a&gt;. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" target="_blank" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.&lt;/h3&gt;

&lt;p&gt;From wire-bending machines and digital ortho workflows to Vulcanite dentures and photogrammetry, this episode from the &lt;a href="https://dlat.wildapricot.org/" target="_blank" rel="nofollow noopener"&gt;DLAT&lt;/a&gt; floor is packed with stories, laughs, and a whole lot of dental lab wisdom. &lt;/p&gt;

&lt;p&gt;First up, the crew sits down with Jason Dyas — better known these days as the man behind &lt;a href="https://orthodonticlabsolutions.com/ortho-outlaw/" target="_blank" rel="nofollow noopener"&gt;Ortho Outlaw&lt;/a&gt; and everyone’s favorite outlaw mascot, Clyde. Jason shares his journey from construction work and garage-built orthodontic appliances to running successful ortho labs and diving headfirst into digital technology. What started with fax-machine marketing and Walmart bench grinders eventually evolved into automated wire-bending machines, digital scanning, social media content creation, and a growing mission to help older labs embrace modern workflows instead of shutting their doors. The conversation covers everything from AI-driven ortho tech and the future of wire bending to building a brand, traveling to industry events around the world, and how Ortho Outlaw became one of the most recognizable new names in orthodontic lab social media.&lt;/p&gt;

&lt;p&gt;Then the podcast catches up with longtime friend of the show Jim Collis for an incredible deep dive into 45 years of dental technology experience. Jim talks about teaching hands-on courses at DLAT, helping labs transition from analog workflows into digital dentures and 3D printing, and why education is still the key to success in modern dentistry. From discussing AI-assisted denture design and automated workflows to reminiscing about fixing Vulcanite dentures and the earliest days of implants, Jim delivers one amazing story after another. Along the way, he shares lessons from his CDT journey, the mentors who shaped his career, his passion for consulting and education, and why he still loves this industry after nearly five decades. It’s equal parts history lesson, technology discussion, and classic Voices From the Bench chaos — complete with Star Trek references, Slurpee stories, and enough off-topic tangents to make Barb proud. Special Guests: Clyde, Jason Dyas, and Jim Collis CDT.&lt;/p&gt;
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  <itunes:keywords>orthodontics, orthodontic lab, ortho lab, Ortho Outlaw, Clyde, Jason Dyas, Jim Collis, Voices From the Bench, DLAT, DLAT 2026, dental lab, dental technology, CDT, certified dental technician, orthodontic appliances, Crozats, Hawley retainers, acrylic work, wire bending, wire bender, automated wire bending, AOS wire bender, digital orthodontics, digital dentistry, digital workflow, 3D printing, removable prosthetics, dentures, digital dentures, Crown and Bridge, photogrammetry, Vulcanite dentures, implant dentistry, ortho appliances, lab owner, dental technician, dental podcast, dental education, lab technology, analog dentistry, digital transition, scanning, desktop scanner, 3Shape, exocad, AI dentistry, AI design, 3Shape Automate, denture design, STL files, dental software, dental CAD, dental CAM, dental design, lab workflow, printing resins, resin printing, wash station, Dreve, Frozen printer, Sonic XL, Harvest materials, Rhino cleaner, non-alcohol cleaner, dental materials, dental equipment, laser welder, Sunstone Laser Welders, IDS, Chicago Midwinter, Lab Day West, AAO, Germany, orthodontic meetings, dental conferences, dental trade show, dental industry, social media marketing, dental influencer, dental content creator, dental videos, dental reviews, product reviews, dental equipment reviews, ortho technology, AI orthodontics, digital scanning, study model scanning, orthodontic lab solutions, Digital Ortho Pros, orthodontic lab pros, Tennessee, Knoxville, California, Northern California, Stockton, Lodi, Sacramento, Bay Area, garage lab, startup lab, fax marketing, dental sales, orthodontists, impressions, stone models, appliance fabrication, dental innovation, dental entrepreneurship, entrepreneur, dental consulting, Collins Dental Consulting, lab consulting, lab management, dental education courses, hands-on course, removable dentistry, naturalized denture bases, denture printing, dental printers, build plate, resin heating, FEP screen, print calibration, dental troubleshooting, dental R&amp;D, dental innovation, dental workflow, digital lab, dental technicians, lab burnout, technology adoption, future of dental labs, next generation labs, younger technicians, gaming generation, digital learning, YouTube education, dental YouTube, online learning, workflow optimization, additive manufacturing, digital models, cloud storage, storage sheds, dental archives, dental scanning services, AI workflow, dental automation, order forms, automated design, bridge design, crown design, denture workflow, removable lab, Crown and Bridge technician, implant restorations, transmandibular implants, magnet overdentures, Jackson magnets, pre-magnets, dental history, dental evolution, lab stories, dental mentorship, Triton College, Wayne Zaruba, dental instructors, dental school, lab craftsmanship, denture repairs, porcelain teeth, acrylic dentures, articulators, bench grinder, Dremel, monomer, dental safety, resin odors, dental printing setup, printer camera, wash and cure, dental troubleshooting, dental manufacturing, lab startup, dental community, orthodontic community, ORG, orthodontic resource group, lab networking, dental collaboration, dental teamwork, digital adoption, dental legacy, dental craftsmanship, dental artistry, dental future, golf, fishing, trucking, construction work, Harley Davidson, social media merch, dental branding, influencer marketing, SEO, ROI, Instagram, Facebook, LinkedIn, YouTube videos, dental photography, podcast guest, industry veteran, lab culture, dental humor, dental stories, technology in dentistry, modern dental lab, traditional dental lab, future of orthodontics, future of dentures, dental innovation community</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you&#39;ll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory&#39;s known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>From wire-bending machines and digital ortho workflows to Vulcanite dentures and photogrammetry, this episode from the <a href="https://dlat.wildapricot.org/" rel="nofollow">DLAT</a> floor is packed with stories, laughs, and a whole lot of dental lab wisdom. </p>

<p>First up, the crew sits down with Jason Dyas — better known these days as the man behind <a href="https://orthodonticlabsolutions.com/ortho-outlaw/" rel="nofollow">Ortho Outlaw</a> and everyone’s favorite outlaw mascot, Clyde. Jason shares his journey from construction work and garage-built orthodontic appliances to running successful ortho labs and diving headfirst into digital technology. What started with fax-machine marketing and Walmart bench grinders eventually evolved into automated wire-bending machines, digital scanning, social media content creation, and a growing mission to help older labs embrace modern workflows instead of shutting their doors. The conversation covers everything from AI-driven ortho tech and the future of wire bending to building a brand, traveling to industry events around the world, and how Ortho Outlaw became one of the most recognizable new names in orthodontic lab social media.</p>

<p>Then the podcast catches up with longtime friend of the show Jim Collis for an incredible deep dive into 45 years of dental technology experience. Jim talks about teaching hands-on courses at DLAT, helping labs transition from analog workflows into digital dentures and 3D printing, and why education is still the key to success in modern dentistry. From discussing AI-assisted denture design and automated workflows to reminiscing about fixing Vulcanite dentures and the earliest days of implants, Jim delivers one amazing story after another. Along the way, he shares lessons from his CDT journey, the mentors who shaped his career, his passion for consulting and education, and why he still loves this industry after nearly five decades. It’s equal parts history lesson, technology discussion, and classic Voices From the Bench chaos — complete with Star Trek references, Slurpee stories, and enough off-topic tangents to make Barb proud.</p><p>Special Guests: Clyde, Jason Dyas, and Jim Collis CDT.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you&#39;ll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory&#39;s known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>From wire-bending machines and digital ortho workflows to Vulcanite dentures and photogrammetry, this episode from the <a href="https://dlat.wildapricot.org/" rel="nofollow">DLAT</a> floor is packed with stories, laughs, and a whole lot of dental lab wisdom. </p>

<p>First up, the crew sits down with Jason Dyas — better known these days as the man behind <a href="https://orthodonticlabsolutions.com/ortho-outlaw/" rel="nofollow">Ortho Outlaw</a> and everyone’s favorite outlaw mascot, Clyde. Jason shares his journey from construction work and garage-built orthodontic appliances to running successful ortho labs and diving headfirst into digital technology. What started with fax-machine marketing and Walmart bench grinders eventually evolved into automated wire-bending machines, digital scanning, social media content creation, and a growing mission to help older labs embrace modern workflows instead of shutting their doors. The conversation covers everything from AI-driven ortho tech and the future of wire bending to building a brand, traveling to industry events around the world, and how Ortho Outlaw became one of the most recognizable new names in orthodontic lab social media.</p>

<p>Then the podcast catches up with longtime friend of the show Jim Collis for an incredible deep dive into 45 years of dental technology experience. Jim talks about teaching hands-on courses at DLAT, helping labs transition from analog workflows into digital dentures and 3D printing, and why education is still the key to success in modern dentistry. From discussing AI-assisted denture design and automated workflows to reminiscing about fixing Vulcanite dentures and the earliest days of implants, Jim delivers one amazing story after another. Along the way, he shares lessons from his CDT journey, the mentors who shaped his career, his passion for consulting and education, and why he still loves this industry after nearly five decades. It’s equal parts history lesson, technology discussion, and classic Voices From the Bench chaos — complete with Star Trek references, Slurpee stories, and enough off-topic tangents to make Barb proud.</p><p>Special Guests: Clyde, Jason Dyas, and Jim Collis CDT.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>423: Kent Kohli is Always in Pursuit of a More Excellent Way</title>
  <link>https://www.voicesfromthebench.com/423</link>
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  <pubDate>Mon, 04 May 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
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  <itunes:episode>423</itunes:episode>
  <itunes:title>Kent Kohli is Always in Pursuit of a More Excellent Way</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Kent Kohli shares how an unexpected path—from pre-dental student to passionate lab technician—led him to fall in love with ceramics and the artistry of dental technology. Guided by mentors and fueled by relentless self-education, he chose quality and growth over high-volume burnout, shaping a long, rewarding career. Now with Ivoclar, Kent is focused on giving back by helping bring hands-on education and foundational techniques to the next generation of technicians.</itunes:subtitle>
  <itunes:duration>1:09:23</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;h3&gt;Hello voices from the bench community, &lt;a href="https://sunrisedentallaboratory.com/" target="_blank" rel="nofollow noopener"&gt;John Wilson&lt;/a&gt; here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, &lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" target="_blank" rel="nofollow noopener"&gt;PrograMill 7&lt;/a&gt;. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" target="_blank" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.&lt;/h3&gt;

&lt;p&gt;This episode finally brings a long-awaited conversation to life with Kent Kohli, a name many in the industry recognize—but maybe don’t fully know the story behind. From an unexpected entry into dentistry (thanks to marrying his orthodontist’s daughter) to becoming a lifelong student of ceramics and education, Kent’s journey is anything but typical.&lt;/p&gt;

&lt;p&gt;What starts as a pre-dental path quickly shifts once Kent discovers the lab side of dentistry—and more importantly, where his passion truly lives. From pouring models and grinding metal to studying under legends like John Archibald, Kent shares how mentorship, curiosity, and relentless work ethic shaped his career. Along the way, he opens up about the early struggles—working 100-hour weeks, barely making ends meet, and choosing quality over the “race to the bottom” that burned out many of his peers.&lt;/p&gt;

&lt;p&gt;Kent dives deep into the evolution of dental technology, from the early days of PFMs and Empress to today’s digital workflows and liquid ceramics. But at the heart of it all is a consistent theme: education. Whether it’s learning from the “giants” of the industry or now helping guide the next generation through his role at Ivoclar, Kent sees it as a responsibility to pass on what was given to him.&lt;/p&gt;

&lt;p&gt;He also shares insights into his current mission—bringing hands-on education back to the forefront, blending traditional techniques with modern materials, and helping technicians elevate their craft beyond just production.&lt;/p&gt;

&lt;h3&gt;Rising costs, tighter deadlines, and greater demands are challenging labs everywhere. When efficiency matters, you need tools that deliver—every day.&lt;/h3&gt;

&lt;h3&gt;
&lt;a href="https://www.rolanddga.com/products/dental/dwx-series" target="_blank" rel="nofollow noopener"&gt;Roland DGShape&lt;/a&gt; milling solutions are reliable and easy to use. Just turn them on and let them run—no babysitting required. Fewer remakes and less wasted material mean your team can focus on getting cases out the door.&lt;/h3&gt;

&lt;h3&gt;With the Elevate Denture solution, step into digital dentures without disrupting your workflow. Validated CAM strategies and Ivoclar compatibility mean you're building on a system you already trust.&lt;/h3&gt;

&lt;h3&gt;Ready to boost efficiency? Explore DG Shape DWX Milling Solutions and the Elevate Dental Solution at RolandDental.com.&lt;/h3&gt;

&lt;p&gt;Special Guest: Kent Kohli.&lt;/p&gt;
</description>
  <itunes:keywords>dental lab, dental technician, dental technology, ceramics, dental ceramics, crown and bridge, PFMs, all-ceramics, IPS Empress, e.max, layering, micro-layering, liquid ceramics, digital dentistry, CAD/CAM, milling, lab workflow, artistry, craftsmanship, occlusion, morphology, anterior aesthetics, posterior restorations, shade matching, surface texture, incisal edge, contour, anatomy, waxing, full contour, finishing, polishing, lab education, hands-on training, mentorship, continuing education, lifelong learning, dental school, trade school, European technique, lab culture, communication, dentist-technician relationship, chairside experience, orthodontics, ortho lab, indirect bonding, impressions, models, plaster, metal frameworks, casting, burnout, Bunsen burner, electric waxer, microscopes, precision, accuracy, efficiency, productivity, high-end dentistry, boutique lab, quality over quantity, race to the bottom, pricing strategy, lab business, entrepreneurship, startup lab, in-house lab, case planning, smile design, AACD, accreditation, KOL, key opinion leader, industry leaders, innovation, materials science, Ivoclar, Noritake, Jensen, Creation porcelain, Vita, Microstar, Zubler, Empress 2, feldspathic veneers, refractory technique, platinum foil, lab ownership, partnerships, networking, Lab Day Chicago, dental conventions, symposiums, Crown Council, Hornbrook Group, clinical education, lab-to-clinic collaboration, workflow optimization, time management, work ethic, 100-hour weeks, career growth, passion, dedication, perseverance, servant leadership, giving back, teaching, coaching, next generation, social media, YouTube learning, dental community, global dentistry, lab evolution, analog to digital, efficiency vs artistry, excellence, pursuit of excellence, inspiration, industry giants, mentorship impact</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you&#39;ll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory&#39;s known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>This episode finally brings a long-awaited conversation to life with Kent Kohli, a name many in the industry recognize—but maybe don’t fully know the story behind. From an unexpected entry into dentistry (thanks to marrying his orthodontist’s daughter) to becoming a lifelong student of ceramics and education, Kent’s journey is anything but typical.</p>

<p>What starts as a pre-dental path quickly shifts once Kent discovers the lab side of dentistry—and more importantly, where his passion truly lives. From pouring models and grinding metal to studying under legends like John Archibald, Kent shares how mentorship, curiosity, and relentless work ethic shaped his career. Along the way, he opens up about the early struggles—working 100-hour weeks, barely making ends meet, and choosing quality over the “race to the bottom” that burned out many of his peers.</p>

<p>Kent dives deep into the evolution of dental technology, from the early days of PFMs and Empress to today’s digital workflows and liquid ceramics. But at the heart of it all is a consistent theme: education. Whether it’s learning from the “giants” of the industry or now helping guide the next generation through his role at Ivoclar, Kent sees it as a responsibility to pass on what was given to him.</p>

<p>He also shares insights into his current mission—bringing hands-on education back to the forefront, blending traditional techniques with modern materials, and helping technicians elevate their craft beyond just production.</p>

<h3>Rising costs, tighter deadlines, and greater demands are challenging labs everywhere. When efficiency matters, you need tools that deliver—every day.</h3>

<h3><a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow">Roland DGShape</a> milling solutions are reliable and easy to use. Just turn them on and let them run—no babysitting required. Fewer remakes and less wasted material mean your team can focus on getting cases out the door.</h3>

<h3>With the Elevate Denture solution, step into digital dentures without disrupting your workflow. Validated CAM strategies and Ivoclar compatibility mean you&#39;re building on a system you already trust.</h3>

<h3>Ready to boost efficiency? Explore DG Shape DWX Milling Solutions and the Elevate Dental Solution at RolandDental.com.</h3><p>Special Guest: Kent Kohli.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you&#39;ll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory&#39;s known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>This episode finally brings a long-awaited conversation to life with Kent Kohli, a name many in the industry recognize—but maybe don’t fully know the story behind. From an unexpected entry into dentistry (thanks to marrying his orthodontist’s daughter) to becoming a lifelong student of ceramics and education, Kent’s journey is anything but typical.</p>

<p>What starts as a pre-dental path quickly shifts once Kent discovers the lab side of dentistry—and more importantly, where his passion truly lives. From pouring models and grinding metal to studying under legends like John Archibald, Kent shares how mentorship, curiosity, and relentless work ethic shaped his career. Along the way, he opens up about the early struggles—working 100-hour weeks, barely making ends meet, and choosing quality over the “race to the bottom” that burned out many of his peers.</p>

<p>Kent dives deep into the evolution of dental technology, from the early days of PFMs and Empress to today’s digital workflows and liquid ceramics. But at the heart of it all is a consistent theme: education. Whether it’s learning from the “giants” of the industry or now helping guide the next generation through his role at Ivoclar, Kent sees it as a responsibility to pass on what was given to him.</p>

<p>He also shares insights into his current mission—bringing hands-on education back to the forefront, blending traditional techniques with modern materials, and helping technicians elevate their craft beyond just production.</p>

<h3>Rising costs, tighter deadlines, and greater demands are challenging labs everywhere. When efficiency matters, you need tools that deliver—every day.</h3>

<h3><a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow">Roland DGShape</a> milling solutions are reliable and easy to use. Just turn them on and let them run—no babysitting required. Fewer remakes and less wasted material mean your team can focus on getting cases out the door.</h3>

<h3>With the Elevate Denture solution, step into digital dentures without disrupting your workflow. Validated CAM strategies and Ivoclar compatibility mean you&#39;re building on a system you already trust.</h3>

<h3>Ready to boost efficiency? Explore DG Shape DWX Milling Solutions and the Elevate Dental Solution at RolandDental.com.</h3><p>Special Guest: Kent Kohli.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>422: Renata Budny, Roberto Rossi, &amp; Eugene Vega: The Never Ending Education in a Dental Lab</title>
  <link>https://www.voicesfromthebench.com/422</link>
  <guid isPermaLink="false">22893711-f576-40ea-806d-e82664e03821</guid>
  <pubDate>Mon, 27 Apr 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/22893711-f576-40ea-806d-e82664e03821.mp3" length="61488945" type="audio/mpeg"/>
  <itunes:episode>422</itunes:episode>
  <itunes:title>Renata Budny, Roberto Rossi, &amp; Eugene Vega: The Never Ending Education in a Dental Lab</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Elvis reunites with Renata Bundy alongside lab owner Roberto Rossi and technician Eugene Vega for a conversation that connects education to real-world lab life. They share how technicians often start with little experience, face early challenges, and need the right mentorship and environment to grow. Roberto highlights building a quality-driven lab while navigating digital workflows, and Renata reflects on preparing students for those realities.</itunes:subtitle>
  <itunes:duration>1:03:58</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/2/22893711-f576-40ea-806d-e82664e03821/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!&lt;/h3&gt;

&lt;h3&gt;If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of &lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I&lt;a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" target="_blank" rel="nofollow noopener"&gt;PS e.max Ceram Art&lt;/a&gt;. Create stunning depth and lifelike color in as little as one firing.&lt;/h3&gt;

&lt;h3&gt;Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;CAM has been a major topic lately, and a lot of that conversation keeps coming back to &lt;a href="https://www.follow-me-tech.com/hyperdent/" target="_blank" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt;. But instead of just talking about the software itself, it’s worth looking at real-world experience. &lt;a href="https://www.imagineusa.com/" target="_blank" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt; has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.&lt;/h3&gt;

&lt;p&gt;This week’s episode brings it full circle as Elvis reconnects with one of the podcast’s very first guests, Renata Bundy, now a longtime professor at New York City College of Technology. Along with her are two technicians who represent both sides of the journey—lab owner Roberto Rossi and workflow master Eugene Vega—creating a conversation that dives deep into education, mentorship, and what it really takes to succeed in today’s dental lab world.&lt;/p&gt;

&lt;p&gt;Roberto shares his unlikely path from working sanitation in New York to building a thriving lab, Synergy Dental Studio, over nearly three decades. With a relentless focus on quality, constant improvement, and embracing digital (while still questioning it), he explains how his lab has grown into a tight-knit, high-level operation. Eugene adds perspective from inside the lab, describing his evolution from student to managing daily workflow, highlighting how important environment, mentorship, and work ethic are when transitioning from school to real-world production.&lt;/p&gt;

&lt;p&gt;Renata ties it all together from the educational side, reflecting on over 20 years of teaching and how the program has evolved alongside the industry—from analog fundamentals to digital workflows—while still preparing students for the realities they’ll face after graduation. The group doesn’t shy away from the tough truths either: low starting pay, steep learning curves, and the high dropout rate among new technicians. But the message is clear—stick with it, find the right lab, and the opportunity is there.&lt;/p&gt;

&lt;p&gt;It’s a conversation about growth, grit, and the importance of surrounding yourself with the right people—whether that’s in the classroom or the lab. And if nothing else, you’ll learn that a little Italian lunch might just be the secret to building a loyal team. Special Guests: Eugene Vega, Renata Budny, CDT, TE, and Roberto Rossi.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, voices from the bench, dental technician, dental technology, dental education, City Tech, New York City College of Technology, dental school, lab workflow, workflow management, lab management, mentorship, training, career growth, dental industry, prosthodontics, crown and bridge, ceramics, zirconia, emax, implants, implant restorations, full arch, digital dentistry, analog dentistry, CAD/CAM, exocad, 3D printing, dental printers, Asiga, digital workflow, lab efficiency, quality control, QC, case planning, smile design, aesthetics, cosmetic dentistry, diagnostic wax-up, wax-up, model work, impressions, digital impressions, scanning, milling, dental milling, lab startup, lab owner, entrepreneurship, small business, team culture, leadership, hiring, work ethic, career development, continuing education, dental students, graduation, technician shortage, lab environment, production lab, boutique lab, high-end lab, patient experience, custom shade, shade matching, teamwork, collaboration, synergy, dentist relationships, communication, lab to doctor, case acceptance, troubleshooting, problem solving, experience vs education, hands-on training, bench work, craftsmanship, artistry, morphology, dentures, removable, fixed prosthetics, occlusion, anatomy, dental materials, porcelain, layering, finishing, polishing, productivity, efficiency, time management, lab growth, scaling a lab, digital transition, technology adoption, innovation, future of dentistry, industry challenges, technician retention, employee culture, lab perks, work-life balance, motivation, mentorship in dentistry, career pathways, dental lab life</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>CAM has been a major topic lately, and a lot of that conversation keeps coming back to <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">hyperDENT</a>. But instead of just talking about the software itself, it’s worth looking at real-world experience. <a href="https://www.imagineusa.com/" rel="nofollow">Imagine USA</a> has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.</h3>

<p>This week’s episode brings it full circle as Elvis reconnects with one of the podcast’s very first guests, Renata Bundy, now a longtime professor at New York City College of Technology. Along with her are two technicians who represent both sides of the journey—lab owner Roberto Rossi and workflow master Eugene Vega—creating a conversation that dives deep into education, mentorship, and what it really takes to succeed in today’s dental lab world.</p>

<p>Roberto shares his unlikely path from working sanitation in New York to building a thriving lab, Synergy Dental Studio, over nearly three decades. With a relentless focus on quality, constant improvement, and embracing digital (while still questioning it), he explains how his lab has grown into a tight-knit, high-level operation. Eugene adds perspective from inside the lab, describing his evolution from student to managing daily workflow, highlighting how important environment, mentorship, and work ethic are when transitioning from school to real-world production.</p>

<p>Renata ties it all together from the educational side, reflecting on over 20 years of teaching and how the program has evolved alongside the industry—from analog fundamentals to digital workflows—while still preparing students for the realities they’ll face after graduation. The group doesn’t shy away from the tough truths either: low starting pay, steep learning curves, and the high dropout rate among new technicians. But the message is clear—stick with it, find the right lab, and the opportunity is there.</p>

<p>It’s a conversation about growth, grit, and the importance of surrounding yourself with the right people—whether that’s in the classroom or the lab. And if nothing else, you’ll learn that a little Italian lunch might just be the secret to building a loyal team.</p><p>Special Guests: Eugene Vega, Renata Budny, CDT, TE, and Roberto Rossi.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>CAM has been a major topic lately, and a lot of that conversation keeps coming back to <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">hyperDENT</a>. But instead of just talking about the software itself, it’s worth looking at real-world experience. <a href="https://www.imagineusa.com/" rel="nofollow">Imagine USA</a> has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.</h3>

<p>This week’s episode brings it full circle as Elvis reconnects with one of the podcast’s very first guests, Renata Bundy, now a longtime professor at New York City College of Technology. Along with her are two technicians who represent both sides of the journey—lab owner Roberto Rossi and workflow master Eugene Vega—creating a conversation that dives deep into education, mentorship, and what it really takes to succeed in today’s dental lab world.</p>

<p>Roberto shares his unlikely path from working sanitation in New York to building a thriving lab, Synergy Dental Studio, over nearly three decades. With a relentless focus on quality, constant improvement, and embracing digital (while still questioning it), he explains how his lab has grown into a tight-knit, high-level operation. Eugene adds perspective from inside the lab, describing his evolution from student to managing daily workflow, highlighting how important environment, mentorship, and work ethic are when transitioning from school to real-world production.</p>

<p>Renata ties it all together from the educational side, reflecting on over 20 years of teaching and how the program has evolved alongside the industry—from analog fundamentals to digital workflows—while still preparing students for the realities they’ll face after graduation. The group doesn’t shy away from the tough truths either: low starting pay, steep learning curves, and the high dropout rate among new technicians. But the message is clear—stick with it, find the right lab, and the opportunity is there.</p>

<p>It’s a conversation about growth, grit, and the importance of surrounding yourself with the right people—whether that’s in the classroom or the lab. And if nothing else, you’ll learn that a little Italian lunch might just be the secret to building a loyal team.</p><p>Special Guests: Eugene Vega, Renata Budny, CDT, TE, and Roberto Rossi.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>420: Seth Potter: Insight Into exocad Without Borders</title>
  <link>https://www.voicesfromthebench.com/420</link>
  <guid isPermaLink="false">dd276b36-c4cf-4e68-8d43-3c23f079d112</guid>
  <pubDate>Mon, 13 Apr 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/dd276b36-c4cf-4e68-8d43-3c23f079d112.mp3" length="69988145" type="audio/mpeg"/>
  <itunes:episode>420</itunes:episode>
  <itunes:title>Seth Potter: Insight Into exocad Without Borders</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week, we talk with Seth Potter, a dental technician living a truly unconventional life—splitting his time between Canada and Paraguay while running a remote design business. From growing up on a sailboat and assisting on missionary dental trips to teaching himself digital workflows, Seth shares how he built a career with exocad rooted in freedom and efficiency. He also dives into the realities of scaling, burnout, and why creating systems—not just working harder—is the key to long-term success.</itunes:subtitle>
  <itunes:duration>1:12:50</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/d/dd276b36-c4cf-4e68-8d43-3c23f079d112/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!&lt;/h3&gt;

&lt;h3&gt;If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of &lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I&lt;a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" target="_blank" rel="nofollow noopener"&gt;PS e.max Ceram Art&lt;/a&gt;. Create stunning depth and lifelike color in as little as one firing.&lt;/h3&gt;

&lt;h3&gt;Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Alright, Voices From the Bench listeners—We’re coming to you live from Dallas at DLAT, and we had to grab a quick pop-in from the floor.&lt;/h3&gt;

&lt;h3&gt;That’s right—because when you’re walking a show this big, you never know who you’re going to run into… and sure enough, we caught up with Jordan Greenberg—yeah, the &lt;a href="https://www.follow-me-tech.com/hyperdent/" target="_blank" rel="nofollow noopener"&gt;HyperDent&lt;/a&gt; guy.&lt;/h3&gt;

&lt;h3&gt;No booth this time, just cruising the floor, connecting with partners, supporting dealers, and checking in with labs looking to level up their workflows.&lt;/h3&gt;

&lt;h3&gt;And get this—he’s not just talking theory. We’re talking fully automated solutions for preform abutments… no human nesting. That’s right—automation that knows your blank size, optimizes your workflow, and keeps production moving without missing a beat.&lt;/h3&gt;

&lt;h3&gt;It’s the kind of innovation that’s pushing labs forward—faster, smarter, and more efficient.&lt;/h3&gt;

&lt;h3&gt;So if you’re at DLAT, keep your eyes open… because the future of CAM might just be walking right past you.&lt;/h3&gt;

&lt;p&gt;This week, we catch up with the always entertaining and wildly unconventional Seth Potter—live from Paraguay. From sailing the world with his family to building a thriving remote design business, Seth shares a story that’s anything but typical. What starts as a conversation about &lt;a href="https://exocad.com/insights-2026" target="_blank" rel="nofollow noopener"&gt;exocad Insights&lt;/a&gt; quickly turns into a deep dive into faith, freedom, digital dentistry, and what it really takes to create a life on your own terms.&lt;/p&gt;

&lt;p&gt;Seth walks us through his unique upbringing—growing up with a missionary dentist father, assisting on dental trips in the Dominican Republic, and spending his teenage years living on a sailboat. That early exposure to dentistry (and adventure) eventually led him into dental technology, where he combined analog fundamentals with a self-taught digital workflow to become a leader in remote design.&lt;/p&gt;

&lt;p&gt;We also get into the evolution of his career—from working in a small lab and helping implement digital systems, to launching one of the first remote CAD design businesses in Canada. Seth shares how he hustled for his first clients (hint: it involves Indeed and a clever pitch), scaled through efficiency, and ultimately hit a breaking point that forced him to rethink balance, burnout, and what success actually looks like.&lt;/p&gt;

&lt;p&gt;Now splitting his time between Canada and Paraguay, Seth has built a lifestyle that many dream about—while still pushing the limits of productivity, workflow systems, and digital education with &lt;a href="https://exocad.com/" target="_blank" rel="nofollow noopener"&gt;exocad&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;If you’ve ever thought about going remote, improving your efficiency, or just wondered what’s possible in this industry… this one’s for you.&lt;/p&gt;

&lt;h3&gt;Join us at &lt;a href="https://exocad.com/insights-2026" target="_blank" rel="nofollow noopener"&gt;exocad Insights 2026&lt;/a&gt;, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.&lt;/h3&gt;

&lt;h3&gt;Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.&lt;/h3&gt;

&lt;h3&gt;Tickets are limited. Visit exocad.com/insights-2026 and use code &lt;strong&gt;VFTBPalma15&lt;/strong&gt; for 15% off.&lt;/h3&gt;

&lt;p&gt;Special Guest: Seth Potter.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, voices from the bench, dental technician, CAD CAM, Exocad, digital dentistry, analog workflow, remote design, outsourcing, dental lab, crown and bridge, full arch, implants, dental technology, workflow efficiency, productivity, systems, automation, entrepreneurship, startup, freelancing, remote work, location freedom, Paraguay, Canada, travel, sailing, sailboat life, missionary dentistry, Dominican Republic, dental mission trips, family influence, dentist father, faith, entrepreneurship journey, burnout, work life balance, scaling, clients, outsourcing design, CAD designer, digital workflow, dental software, milling, 3D printing, scanning, lab equipment, Dropbox, WeTransfer, Indeed strategy, hustle, self taught, innovation, efficiency optimization, Exocad Insights, dental education, lab growth</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>Alright, Voices From the Bench listeners—We’re coming to you live from Dallas at DLAT, and we had to grab a quick pop-in from the floor.</h3>

<h3>That’s right—because when you’re walking a show this big, you never know who you’re going to run into… and sure enough, we caught up with Jordan Greenberg—yeah, the <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">HyperDent</a> guy.</h3>

<h3>No booth this time, just cruising the floor, connecting with partners, supporting dealers, and checking in with labs looking to level up their workflows.</h3>

<h3>And get this—he’s not just talking theory. We’re talking fully automated solutions for preform abutments… no human nesting. That’s right—automation that knows your blank size, optimizes your workflow, and keeps production moving without missing a beat.</h3>

<h3>It’s the kind of innovation that’s pushing labs forward—faster, smarter, and more efficient.</h3>

<h3>So if you’re at DLAT, keep your eyes open… because the future of CAM might just be walking right past you.</h3>

<p>This week, we catch up with the always entertaining and wildly unconventional Seth Potter—live from Paraguay. From sailing the world with his family to building a thriving remote design business, Seth shares a story that’s anything but typical. What starts as a conversation about <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights</a> quickly turns into a deep dive into faith, freedom, digital dentistry, and what it really takes to create a life on your own terms.</p>

<p>Seth walks us through his unique upbringing—growing up with a missionary dentist father, assisting on dental trips in the Dominican Republic, and spending his teenage years living on a sailboat. That early exposure to dentistry (and adventure) eventually led him into dental technology, where he combined analog fundamentals with a self-taught digital workflow to become a leader in remote design.</p>

<p>We also get into the evolution of his career—from working in a small lab and helping implement digital systems, to launching one of the first remote CAD design businesses in Canada. Seth shares how he hustled for his first clients (hint: it involves Indeed and a clever pitch), scaled through efficiency, and ultimately hit a breaking point that forced him to rethink balance, burnout, and what success actually looks like.</p>

<p>Now splitting his time between Canada and Paraguay, Seth has built a lifestyle that many dream about—while still pushing the limits of productivity, workflow systems, and digital education with <a href="https://exocad.com/" rel="nofollow">exocad</a>.</p>

<p>If you’ve ever thought about going remote, improving your efficiency, or just wondered what’s possible in this industry… this one’s for you.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Seth Potter.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>Alright, Voices From the Bench listeners—We’re coming to you live from Dallas at DLAT, and we had to grab a quick pop-in from the floor.</h3>

<h3>That’s right—because when you’re walking a show this big, you never know who you’re going to run into… and sure enough, we caught up with Jordan Greenberg—yeah, the <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">HyperDent</a> guy.</h3>

<h3>No booth this time, just cruising the floor, connecting with partners, supporting dealers, and checking in with labs looking to level up their workflows.</h3>

<h3>And get this—he’s not just talking theory. We’re talking fully automated solutions for preform abutments… no human nesting. That’s right—automation that knows your blank size, optimizes your workflow, and keeps production moving without missing a beat.</h3>

<h3>It’s the kind of innovation that’s pushing labs forward—faster, smarter, and more efficient.</h3>

<h3>So if you’re at DLAT, keep your eyes open… because the future of CAM might just be walking right past you.</h3>

<p>This week, we catch up with the always entertaining and wildly unconventional Seth Potter—live from Paraguay. From sailing the world with his family to building a thriving remote design business, Seth shares a story that’s anything but typical. What starts as a conversation about <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights</a> quickly turns into a deep dive into faith, freedom, digital dentistry, and what it really takes to create a life on your own terms.</p>

<p>Seth walks us through his unique upbringing—growing up with a missionary dentist father, assisting on dental trips in the Dominican Republic, and spending his teenage years living on a sailboat. That early exposure to dentistry (and adventure) eventually led him into dental technology, where he combined analog fundamentals with a self-taught digital workflow to become a leader in remote design.</p>

<p>We also get into the evolution of his career—from working in a small lab and helping implement digital systems, to launching one of the first remote CAD design businesses in Canada. Seth shares how he hustled for his first clients (hint: it involves Indeed and a clever pitch), scaled through efficiency, and ultimately hit a breaking point that forced him to rethink balance, burnout, and what success actually looks like.</p>

<p>Now splitting his time between Canada and Paraguay, Seth has built a lifestyle that many dream about—while still pushing the limits of productivity, workflow systems, and digital education with <a href="https://exocad.com/" rel="nofollow">exocad</a>.</p>

<p>If you’ve ever thought about going remote, improving your efficiency, or just wondered what’s possible in this industry… this one’s for you.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Seth Potter.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>413: Jay Collins: The Art of Aggressive Calming Sales for a Dental Lab</title>
  <link>https://www.voicesfromthebench.com/413</link>
  <guid isPermaLink="false">eca73a1b-39fa-4838-9aa5-c388b203ce6c</guid>
  <pubDate>Mon, 23 Feb 2026 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/eca73a1b-39fa-4838-9aa5-c388b203ce6c.mp3" length="69103872" type="audio/mpeg"/>
  <itunes:episode>413</itunes:episode>
  <itunes:title>Jay Collins: The Art of Aggressive Calming Sales for a Dental Lab</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Jay Collins shares his journey from a split Philadelphia family of steamfitters and dental technicians to becoming the bold, growth-driven leader behind thedentalab.net. After the 2008 crash forced him out of construction, he dove into dental lab sales with relentless cold-calling, developing his “aggressively calm” approach that challenges traditional lab-owner mindsets. This episode is a fast-paced, hilarious deep dive into sales psychology, growth through mergers, and why labs must treat sales as seriously as production if they want to survive and scale.</itunes:subtitle>
  <itunes:duration>1:11:54</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/e/eca73a1b-39fa-4838-9aa5-c388b203ce6c/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!&lt;/h3&gt;

&lt;h3&gt;If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of &lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I&lt;a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" target="_blank" rel="nofollow noopener"&gt;PS e.max Ceram Art&lt;/a&gt;. Create stunning depth and lifelike color in as little as one firing.&lt;/h3&gt;

&lt;h3&gt;Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Elvis actually made it down to the exhibition halls this year — and &lt;a href="https://www.follow-me-tech.com/hyperdent/" target="_blank" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; from &lt;a href="https://www.followmetechnology.com/" target="_blank" rel="nofollow noopener"&gt;FOLLOW-ME! Technology&lt;/a&gt; was everywhere.&lt;/h3&gt;

&lt;h3&gt;Booth after booth, people were talking milling strategies, templates, and workflows. It felt like a full-on CAM takeover. Their Milling Roadmap scavenger hunt had attendees bouncing between Axsys, Imagine, D.O.F., and Roland collecting stamps like responsible adults…&lt;/h3&gt;

&lt;h3&gt;Responsible adults chasing a bright orange folding electric hyperDENT scooter.&lt;/h3&gt;

&lt;h3&gt;That’s what we love about the FOLLOW-ME! team — world-class CAM engineers talking microns and validation protocols one minute, then ripping around Lab Day the next.&lt;/h3&gt;

&lt;h3&gt;Serious about precision. Not too serious about themselves.&lt;/h3&gt;

&lt;h3&gt;Big shoutout for bringing the brains — and the electric horsepower.&lt;/h3&gt;

&lt;p&gt;&lt;em&gt;Come see and talk to Elvis and Barb at all these amazing shows in 2026&lt;/em&gt;*&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;Dental Lab Association of Texas Meeting in Dallas Apr 9-11 &lt;a href="https://members.dlat.org/" target="_blank" rel="nofollow noopener"&gt;https://members.dlat.org/&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;exocad Insights in Mallorca, Spain Apr 30 - May 1 &lt;a href="https://exocad.com/insights-2026" target="_blank" rel="nofollow noopener"&gt;https://exocad.com/insights-2026&lt;/a&gt;
&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;This week we finally get Jay Collins to stop dodging Elvis long enough to sit down and share one of the wildest journeys in dental lab history. From a family split between union steamfitters and dental technicians in Philadelphia to surviving “The Great Brotherly Lab War,” Jay’s story is packed with grit, loyalty, and a whole lot of Irish Catholic chaos. What started with an uncle drafted into dental technology during Vietnam eventually turned into a multi-generation lab legacy—and Jay swearing he’d never get into teeth… only to build a powerhouse anyway.&lt;/p&gt;

&lt;p&gt;After the 2008 crash wiped out his construction business, Jay bet everything on selling outsourced restorations door-to-door, sleeping in his car, showering at the gym, and cold-calling hundreds of offices a week. What followed was the development of his unapologetically bold, psychologically savvy sales approach—what he calls being “aggressively calm.” From pushing doctors to “no,” to matching their energy toe-to-toe, to walking into offices as “the lab” and walking out with cases in hand, Jay breaks down the mindset shift most lab owners desperately need: sales isn’t optional, and it definitely isn’t accidental.&lt;/p&gt;

&lt;p&gt;Now leading multiple lab locations under the brilliantly simple name &lt;a href="https://thedentallab.net/" target="_blank" rel="nofollow noopener"&gt;thedentallab.net&lt;/a&gt;, Jay shares hard truths about growth, mergers, firing abusive clients, and why cutting your sales department in tough times is the worst move you can make. If you’ve ever struggled with prospecting, scaling, or standing your ground with doctors, this episode is packed with practical strategies, hilarious role-playing, and a reminder that confidence—backed by accountability—wins every time.&lt;/p&gt;

&lt;h3&gt;At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next.&lt;/h3&gt;

&lt;h3&gt;Plus, the Icortica team is incredibly responsive and feels like a true partner in our success.&lt;/h3&gt;

&lt;h3&gt;If you’re serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Join us at &lt;a href="https://exocad.com/insights-2026" target="_blank" rel="nofollow noopener"&gt;exocad Insights 2026&lt;/a&gt;, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.&lt;/h3&gt;

&lt;h3&gt;Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.&lt;/h3&gt;

&lt;h3&gt;Tickets are limited. Visit exocad.com/insights-2026 and use code &lt;strong&gt;VFTBPalma15&lt;/strong&gt; for 15% off.&lt;/h3&gt;

&lt;p&gt;Special Guest: Jay Collins.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, sales, cold calling, outsourcing, China, dental lab, family business, steamfitters, Philadelphia, Irish Catholic, prosthodontics, removable, crown and bridge, implants, mergers, acquisitions, private equity, deal fatigue, legacy, entrepreneurship, recession, 2008 crash, construction, door-to-door, gatekeeper, front desk, Sandler system, psychology, accountability, retention, turnaround time, consistency, quality, pricing, margins, abundance mindset, firing clients, customer service, growth, multi-location, branding, thedentalab.net, leadership, aggressive calm, solution selling, relationship building, office dynamics, decision maker, commission, 1099, prospecting, persistence, mindset, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>Elvis actually made it down to the exhibition halls this year — and <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">hyperDENT</a> from <a href="https://www.followmetechnology.com/" rel="nofollow">FOLLOW-ME! Technology</a> was everywhere.</h3>

<h3>Booth after booth, people were talking milling strategies, templates, and workflows. It felt like a full-on CAM takeover. Their Milling Roadmap scavenger hunt had attendees bouncing between Axsys, Imagine, D.O.F., and Roland collecting stamps like responsible adults…</h3>

<h3>Responsible adults chasing a bright orange folding electric hyperDENT scooter.</h3>

<h3>That’s what we love about the FOLLOW-ME! team — world-class CAM engineers talking microns and validation protocols one minute, then ripping around Lab Day the next.</h3>

<h3>Serious about precision. Not too serious about themselves.</h3>

<h3>Big shoutout for bringing the brains — and the electric horsepower.</h3>

<p><em>Come see and talk to Elvis and Barb at all these amazing shows in 2026</em>*</p>

<ul>
<li>Dental Lab Association of Texas Meeting in Dallas Apr 9-11 <a href="https://members.dlat.org/" rel="nofollow">https://members.dlat.org/</a></li>
<li>exocad Insights in Mallorca, Spain Apr 30 - May 1 <a href="https://exocad.com/insights-2026" rel="nofollow">https://exocad.com/insights-2026</a></li>
</ul>

<p>This week we finally get Jay Collins to stop dodging Elvis long enough to sit down and share one of the wildest journeys in dental lab history. From a family split between union steamfitters and dental technicians in Philadelphia to surviving “The Great Brotherly Lab War,” Jay’s story is packed with grit, loyalty, and a whole lot of Irish Catholic chaos. What started with an uncle drafted into dental technology during Vietnam eventually turned into a multi-generation lab legacy—and Jay swearing he’d never get into teeth… only to build a powerhouse anyway.</p>

<p>After the 2008 crash wiped out his construction business, Jay bet everything on selling outsourced restorations door-to-door, sleeping in his car, showering at the gym, and cold-calling hundreds of offices a week. What followed was the development of his unapologetically bold, psychologically savvy sales approach—what he calls being “aggressively calm.” From pushing doctors to “no,” to matching their energy toe-to-toe, to walking into offices as “the lab” and walking out with cases in hand, Jay breaks down the mindset shift most lab owners desperately need: sales isn’t optional, and it definitely isn’t accidental.</p>

<p>Now leading multiple lab locations under the brilliantly simple name <a href="https://thedentallab.net/" rel="nofollow">thedentallab.net</a>, Jay shares hard truths about growth, mergers, firing abusive clients, and why cutting your sales department in tough times is the worst move you can make. If you’ve ever struggled with prospecting, scaling, or standing your ground with doctors, this episode is packed with practical strategies, hilarious role-playing, and a reminder that confidence—backed by accountability—wins every time.</p>

<h3>At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next.</h3>

<h3>Plus, the Icortica team is incredibly responsive and feels like a true partner in our success.</h3>

<h3>If you’re serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow.</h3>

<hr>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Jay Collins.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>Elvis actually made it down to the exhibition halls this year — and <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">hyperDENT</a> from <a href="https://www.followmetechnology.com/" rel="nofollow">FOLLOW-ME! Technology</a> was everywhere.</h3>

<h3>Booth after booth, people were talking milling strategies, templates, and workflows. It felt like a full-on CAM takeover. Their Milling Roadmap scavenger hunt had attendees bouncing between Axsys, Imagine, D.O.F., and Roland collecting stamps like responsible adults…</h3>

<h3>Responsible adults chasing a bright orange folding electric hyperDENT scooter.</h3>

<h3>That’s what we love about the FOLLOW-ME! team — world-class CAM engineers talking microns and validation protocols one minute, then ripping around Lab Day the next.</h3>

<h3>Serious about precision. Not too serious about themselves.</h3>

<h3>Big shoutout for bringing the brains — and the electric horsepower.</h3>

<p><em>Come see and talk to Elvis and Barb at all these amazing shows in 2026</em>*</p>

<ul>
<li>Dental Lab Association of Texas Meeting in Dallas Apr 9-11 <a href="https://members.dlat.org/" rel="nofollow">https://members.dlat.org/</a></li>
<li>exocad Insights in Mallorca, Spain Apr 30 - May 1 <a href="https://exocad.com/insights-2026" rel="nofollow">https://exocad.com/insights-2026</a></li>
</ul>

<p>This week we finally get Jay Collins to stop dodging Elvis long enough to sit down and share one of the wildest journeys in dental lab history. From a family split between union steamfitters and dental technicians in Philadelphia to surviving “The Great Brotherly Lab War,” Jay’s story is packed with grit, loyalty, and a whole lot of Irish Catholic chaos. What started with an uncle drafted into dental technology during Vietnam eventually turned into a multi-generation lab legacy—and Jay swearing he’d never get into teeth… only to build a powerhouse anyway.</p>

<p>After the 2008 crash wiped out his construction business, Jay bet everything on selling outsourced restorations door-to-door, sleeping in his car, showering at the gym, and cold-calling hundreds of offices a week. What followed was the development of his unapologetically bold, psychologically savvy sales approach—what he calls being “aggressively calm.” From pushing doctors to “no,” to matching their energy toe-to-toe, to walking into offices as “the lab” and walking out with cases in hand, Jay breaks down the mindset shift most lab owners desperately need: sales isn’t optional, and it definitely isn’t accidental.</p>

<p>Now leading multiple lab locations under the brilliantly simple name <a href="https://thedentallab.net/" rel="nofollow">thedentallab.net</a>, Jay shares hard truths about growth, mergers, firing abusive clients, and why cutting your sales department in tough times is the worst move you can make. If you’ve ever struggled with prospecting, scaling, or standing your ground with doctors, this episode is packed with practical strategies, hilarious role-playing, and a reminder that confidence—backed by accountability—wins every time.</p>

<h3>At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next.</h3>

<h3>Plus, the Icortica team is incredibly responsive and feels like a true partner in our success.</h3>

<h3>If you’re serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow.</h3>

<hr>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Jay Collins.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>412: Matthew Douglas: The Fastest Hands in Texas and the story of the DLAT show</title>
  <link>https://www.voicesfromthebench.com/412</link>
  <guid isPermaLink="false">65f51f0d-3e00-4548-ab5b-73a21fd8ef5a</guid>
  <pubDate>Mon, 16 Feb 2026 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/65f51f0d-3e00-4548-ab5b-73a21fd8ef5a.mp3" length="67146240" type="audio/mpeg"/>
  <itunes:episode>412</itunes:episode>
  <itunes:title>Matthew Douglas: The Fastest Hands in Texas and the story of the DLAT show</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Matthew Douglas shares his journey from a career-ending baseball injury to becoming a powerhouse denture technician, lab owner, and industry leader. From high-volume production at Affordable Dentures to pioneering All-on-4 workflows and revitalizing the Dental Laboratory Association of Texas, Matt’s story is all about speed, systems, and servant leadership. It’s a conversation about hustle, innovation, and building something bigger than yourself in the dental lab industry.</itunes:subtitle>
  <itunes:duration>1:09:52</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/6/65f51f0d-3e00-4548-ab5b-73a21fd8ef5a/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Walking the &lt;a href="https://lmtmag.com/lmtlabday" target="_blank" rel="nofollow noopener"&gt;Lab Day Chicago&lt;/a&gt; floor? Make it worth it.&lt;/h3&gt;

&lt;h3&gt;Stop by the &lt;a href="https://www.follow-me-tech.com/hyperdent/" target="_blank" rel="nofollow noopener"&gt;FOLLOW-ME! hyperDENT&lt;/a&gt; booth (E-27, East Hall) and take part in their Milling Roadmap—a quick, scavenger-hunt-style activity that leads you to key milling partners like &lt;a href="https://www.axsysdental.com/home/" target="_blank" rel="nofollow noopener"&gt;Axsys&lt;/a&gt;, &lt;a href="https://www.imagineusa.com/" target="_blank" rel="nofollow noopener"&gt;Imagine&lt;/a&gt;, &lt;a href="https://doflab.com/en" target="_blank" rel="nofollow noopener"&gt;DOF&lt;/a&gt;, and &lt;a href="https://www.rolanddga.com/applications/dental-cad-cam" target="_blank" rel="nofollow noopener"&gt;Roland&lt;/a&gt;.&lt;/h3&gt;

&lt;h3&gt;Collect stamps at booths you’re likely visiting anyway and get entered to win some great giveaways—including this year’s grand prize: a foldable Honda electric scooter.&lt;/h3&gt;

&lt;h3&gt;You’re already walking the floor. Now it might carry you.&lt;/h3&gt;

&lt;p&gt;&lt;em&gt;Come see and talk to Elvis and Barb at all these amazing shows coming up in 2026&lt;/em&gt;*&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;Cal-Lab Association Meeting in Chicago Feb 19-20 &lt;a href="https://cal-lab.org/" target="_blank" rel="nofollow noopener"&gt;https://cal-lab.org/&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;LMT Lab Day Chicago Feb 19-21 &lt;a href="https://lmtmag.com/lmtlabday" target="_blank" rel="nofollow noopener"&gt;https://lmtmag.com/lmtlabday&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Dental Lab Association of Texas Meeting in Dallas Apr 9-11 &lt;a href="https://members.dlat.org/" target="_blank" rel="nofollow noopener"&gt;https://members.dlat.org/&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;exocad Insights in Mallorca, Spain Apr 30 - May 1 &lt;a href="https://exocad.com/insights-2026" target="_blank" rel="nofollow noopener"&gt;https://exocad.com/insights-2026&lt;/a&gt;
&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;This week we finally sit down with the one and only Matthew Douglas — technician, educator, denture-setting machine, former Affordable legend, past DLAT president, and all-around force of nature out of Texas.&lt;/p&gt;

&lt;p&gt;Matt’s story starts with baseball. A promising career cut short by a hip injury (the “Bo Jackson thing,” as he calls it) led him to find a different path — one that started at TSTI in Waco and ended up shaping thousands of dentures, dozens of labs, and one of the fastest-growing state dental lab associations in the country.&lt;/p&gt;

&lt;p&gt;From living in an RV at the end of an airport runway while in school… to learning how to tear down porcelain ovens and rebuild lathes… to mastering ambidextrous denture setups with a soldering iron (yes, really), Matt built his foundation the old-school way. And he built it fast.&lt;/p&gt;

&lt;p&gt;We dive deep into his 12-year run with &lt;a href="https://www.affordabledentures.com/" target="_blank" rel="nofollow noopener"&gt;Affordable Dentures&lt;/a&gt; — managing high-production labs doing 60+ arches a day, training technicians across the country, helping open over 200 sites, and eventually becoming a regional leader. He shares what it takes to build systems that move that kind of volume — staggered lunches, zero idle time, and a whole lot of hustle.&lt;/p&gt;

&lt;p&gt;From there, Matt takes us through &lt;a href="https://barksdaledentallab.com/" target="_blank" rel="nofollow noopener"&gt;Barksdale Dental Lab&lt;/a&gt;, the early days of All-on-4, learning analog conversion workflows before digital streamlined everything, and why zirconia has changed the long-term game for full-arch restorations.&lt;/p&gt;

&lt;p&gt;When Matt returned to Texas and got involved with the &lt;a href="https://members.dlat.org/" target="_blank" rel="nofollow noopener"&gt;Dental Laboratory Association of Texas (DLAT)&lt;/a&gt;, the show had about a dozen booths. Today? Over 100. He breaks down how restructuring leadership, empowering the right people, removing outside management costs, and reinvesting in members transformed DLAT into one of the strongest state meetings in the country.&lt;/p&gt;

&lt;h3&gt;If you want to grow your business, you need clear insight into what’s happening inside your operation and across your customer journey. That’s where Icortica comes in.&lt;/h3&gt;

&lt;h3&gt;At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next.&lt;/h3&gt;

&lt;h3&gt;Plus, the Icortica team is incredibly responsive and feels like a true partner in our success.&lt;/h3&gt;

&lt;h3&gt;If you’re serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Join us at &lt;a href="https://exocad.com/insights-2026" target="_blank" rel="nofollow noopener"&gt;exocad Insights 2026&lt;/a&gt;, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.&lt;/h3&gt;

&lt;h3&gt;Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.&lt;/h3&gt;

&lt;h3&gt;Tickets are limited. Visit exocad.com/insights-2026 and use code &lt;strong&gt;VFTBPalma15&lt;/strong&gt; for 15% off. Special Guest: Matthew Douglas CDT.&lt;/h3&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, dentures, removables, all-on-4, full-arch, zirconia, analog workflows, digital dentistry, Affordable Dentures, Barksdale Dental Lab, DLAT, Dental Laboratory Association of Texas, lab leadership, high-volume production, denture setup, ambidextrous technician, regional manager, lab ownership, outsourcing, technician training, business systems, live CE, state association, lab growth, dental lab management, full-service lab, crown and bridge, implant dentistry, lab efficiency, dental meetings, industry networking, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City.</h3>

<hr>

<h3>Walking the <a href="https://lmtmag.com/lmtlabday" rel="nofollow">Lab Day Chicago</a> floor? Make it worth it.</h3>

<h3>Stop by the <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">FOLLOW-ME! hyperDENT</a> booth (E-27, East Hall) and take part in their Milling Roadmap—a quick, scavenger-hunt-style activity that leads you to key milling partners like <a href="https://www.axsysdental.com/home/" rel="nofollow">Axsys</a>, <a href="https://www.imagineusa.com/" rel="nofollow">Imagine</a>, <a href="https://doflab.com/en" rel="nofollow">DOF</a>, and <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland</a>.</h3>

<h3>Collect stamps at booths you’re likely visiting anyway and get entered to win some great giveaways—including this year’s grand prize: a foldable Honda electric scooter.</h3>

<h3>You’re already walking the floor. Now it might carry you.</h3>

<p><em>Come see and talk to Elvis and Barb at all these amazing shows coming up in 2026</em>*</p>

<ul>
<li>Cal-Lab Association Meeting in Chicago Feb 19-20 <a href="https://cal-lab.org/" rel="nofollow">https://cal-lab.org/</a></li>
<li>LMT Lab Day Chicago Feb 19-21 <a href="https://lmtmag.com/lmtlabday" rel="nofollow">https://lmtmag.com/lmtlabday</a></li>
<li>Dental Lab Association of Texas Meeting in Dallas Apr 9-11 <a href="https://members.dlat.org/" rel="nofollow">https://members.dlat.org/</a></li>
<li>exocad Insights in Mallorca, Spain Apr 30 - May 1 <a href="https://exocad.com/insights-2026" rel="nofollow">https://exocad.com/insights-2026</a></li>
</ul>

<p>This week we finally sit down with the one and only Matthew Douglas — technician, educator, denture-setting machine, former Affordable legend, past DLAT president, and all-around force of nature out of Texas.</p>

<p>Matt’s story starts with baseball. A promising career cut short by a hip injury (the “Bo Jackson thing,” as he calls it) led him to find a different path — one that started at TSTI in Waco and ended up shaping thousands of dentures, dozens of labs, and one of the fastest-growing state dental lab associations in the country.</p>

<p>From living in an RV at the end of an airport runway while in school… to learning how to tear down porcelain ovens and rebuild lathes… to mastering ambidextrous denture setups with a soldering iron (yes, really), Matt built his foundation the old-school way. And he built it fast.</p>

<p>We dive deep into his 12-year run with <a href="https://www.affordabledentures.com/" rel="nofollow">Affordable Dentures</a> — managing high-production labs doing 60+ arches a day, training technicians across the country, helping open over 200 sites, and eventually becoming a regional leader. He shares what it takes to build systems that move that kind of volume — staggered lunches, zero idle time, and a whole lot of hustle.</p>

<p>From there, Matt takes us through <a href="https://barksdaledentallab.com/" rel="nofollow">Barksdale Dental Lab</a>, the early days of All-on-4, learning analog conversion workflows before digital streamlined everything, and why zirconia has changed the long-term game for full-arch restorations.</p>

<p>When Matt returned to Texas and got involved with the <a href="https://members.dlat.org/" rel="nofollow">Dental Laboratory Association of Texas (DLAT)</a>, the show had about a dozen booths. Today? Over 100. He breaks down how restructuring leadership, empowering the right people, removing outside management costs, and reinvesting in members transformed DLAT into one of the strongest state meetings in the country.</p>

<h3>If you want to grow your business, you need clear insight into what’s happening inside your operation and across your customer journey. That’s where Icortica comes in.</h3>

<h3>At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next.</h3>

<h3>Plus, the Icortica team is incredibly responsive and feels like a true partner in our success.</h3>

<h3>If you’re serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow.</h3>

<hr>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Matthew Douglas CDT.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City.</h3>

<hr>

<h3>Walking the <a href="https://lmtmag.com/lmtlabday" rel="nofollow">Lab Day Chicago</a> floor? Make it worth it.</h3>

<h3>Stop by the <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">FOLLOW-ME! hyperDENT</a> booth (E-27, East Hall) and take part in their Milling Roadmap—a quick, scavenger-hunt-style activity that leads you to key milling partners like <a href="https://www.axsysdental.com/home/" rel="nofollow">Axsys</a>, <a href="https://www.imagineusa.com/" rel="nofollow">Imagine</a>, <a href="https://doflab.com/en" rel="nofollow">DOF</a>, and <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland</a>.</h3>

<h3>Collect stamps at booths you’re likely visiting anyway and get entered to win some great giveaways—including this year’s grand prize: a foldable Honda electric scooter.</h3>

<h3>You’re already walking the floor. Now it might carry you.</h3>

<p><em>Come see and talk to Elvis and Barb at all these amazing shows coming up in 2026</em>*</p>

<ul>
<li>Cal-Lab Association Meeting in Chicago Feb 19-20 <a href="https://cal-lab.org/" rel="nofollow">https://cal-lab.org/</a></li>
<li>LMT Lab Day Chicago Feb 19-21 <a href="https://lmtmag.com/lmtlabday" rel="nofollow">https://lmtmag.com/lmtlabday</a></li>
<li>Dental Lab Association of Texas Meeting in Dallas Apr 9-11 <a href="https://members.dlat.org/" rel="nofollow">https://members.dlat.org/</a></li>
<li>exocad Insights in Mallorca, Spain Apr 30 - May 1 <a href="https://exocad.com/insights-2026" rel="nofollow">https://exocad.com/insights-2026</a></li>
</ul>

<p>This week we finally sit down with the one and only Matthew Douglas — technician, educator, denture-setting machine, former Affordable legend, past DLAT president, and all-around force of nature out of Texas.</p>

<p>Matt’s story starts with baseball. A promising career cut short by a hip injury (the “Bo Jackson thing,” as he calls it) led him to find a different path — one that started at TSTI in Waco and ended up shaping thousands of dentures, dozens of labs, and one of the fastest-growing state dental lab associations in the country.</p>

<p>From living in an RV at the end of an airport runway while in school… to learning how to tear down porcelain ovens and rebuild lathes… to mastering ambidextrous denture setups with a soldering iron (yes, really), Matt built his foundation the old-school way. And he built it fast.</p>

<p>We dive deep into his 12-year run with <a href="https://www.affordabledentures.com/" rel="nofollow">Affordable Dentures</a> — managing high-production labs doing 60+ arches a day, training technicians across the country, helping open over 200 sites, and eventually becoming a regional leader. He shares what it takes to build systems that move that kind of volume — staggered lunches, zero idle time, and a whole lot of hustle.</p>

<p>From there, Matt takes us through <a href="https://barksdaledentallab.com/" rel="nofollow">Barksdale Dental Lab</a>, the early days of All-on-4, learning analog conversion workflows before digital streamlined everything, and why zirconia has changed the long-term game for full-arch restorations.</p>

<p>When Matt returned to Texas and got involved with the <a href="https://members.dlat.org/" rel="nofollow">Dental Laboratory Association of Texas (DLAT)</a>, the show had about a dozen booths. Today? Over 100. He breaks down how restructuring leadership, empowering the right people, removing outside management costs, and reinvesting in members transformed DLAT into one of the strongest state meetings in the country.</p>

<h3>If you want to grow your business, you need clear insight into what’s happening inside your operation and across your customer journey. That’s where Icortica comes in.</h3>

<h3>At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next.</h3>

<h3>Plus, the Icortica team is incredibly responsive and feels like a true partner in our success.</h3>

<h3>If you’re serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow.</h3>

<hr>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Matthew Douglas CDT.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>410: Helen Tanaka: From a Driver to the Bench and Knowing the Why </title>
  <link>https://www.voicesfromthebench.com/410</link>
  <guid isPermaLink="false">189ae8b7-260f-4ecb-833b-409eca5d9931</guid>
  <pubDate>Mon, 02 Feb 2026 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/189ae8b7-260f-4ecb-833b-409eca5d9931.mp3" length="65378304" type="audio/mpeg"/>
  <itunes:episode>410</itunes:episode>
  <itunes:title>Helen Tanaka: From a Driver to the Bench and Knowing the Why </itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week we talk with Helen Tanaka, a removable and implant specialist who started her career as a dental lab driver and worked her way into lab management, digital workflows, and clinical education. She shares her passion for dentures, occlusion, and implant restorations, emphasizing that technicians must understand the fundamentals and the why behind every step — especially in today’s digital world. The conversation covers guided surgery, digital dentures, doctor training, and the growing need for stronger removable education for both dentists and technicians.</itunes:subtitle>
  <itunes:duration>1:08:02</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/1/189ae8b7-260f-4ecb-833b-409eca5d9931/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Walking the &lt;a href="https://lmtmag.com/lmtlabday" target="_blank" rel="nofollow noopener"&gt;Lab Day Chicago&lt;/a&gt; floor? Make it worth it.&lt;/h3&gt;

&lt;h3&gt;Stop by the &lt;a href="https://www.follow-me-tech.com/hyperdent/" target="_blank" rel="nofollow noopener"&gt;FOLLOW-ME! hyperDENT&lt;/a&gt; booth (E-27, East Hall) and take part in their Milling Roadmap—a quick, scavenger-hunt-style activity that leads you to key milling partners like &lt;a href="https://www.axsysdental.com/home/" target="_blank" rel="nofollow noopener"&gt;Axsys&lt;/a&gt;, &lt;a href="https://www.imagineusa.com/" target="_blank" rel="nofollow noopener"&gt;Imagine&lt;/a&gt;, &lt;a href="https://doflab.com/en" target="_blank" rel="nofollow noopener"&gt;DOF&lt;/a&gt;, and &lt;a href="https://www.rolanddga.com/applications/dental-cad-cam" target="_blank" rel="nofollow noopener"&gt;Roland&lt;/a&gt;.&lt;/h3&gt;

&lt;h3&gt;Collect stamps at booths you’re likely visiting anyway and get entered to win some great giveaways—including this year’s grand prize: a foldable Honda electric scooter.&lt;/h3&gt;

&lt;h3&gt;You’re already walking the floor. Now it might carry you.&lt;/h3&gt;

&lt;p&gt;&lt;em&gt;Come see and talk to Elvis and Barb at all these amazing shows coming up in 2026&lt;/em&gt;*&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;Cal-Lab Association Meeting in Chicago Feb 19-20 &lt;a href="https://cal-lab.org/" target="_blank" rel="nofollow noopener"&gt;https://cal-lab.org/&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;LMT Lab Day Chicago Feb 19-21 &lt;a href="https://lmtmag.com/lmtlabday" target="_blank" rel="nofollow noopener"&gt;https://lmtmag.com/lmtlabday&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Dental Lab Association of Texas Meeting in Dallas Apr 9-11 &lt;a href="https://members.dlat.org/" target="_blank" rel="nofollow noopener"&gt;https://members.dlat.org/&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;exocad Insights in Mallorca, Spain Apr 30 - May 1 &lt;a href="https://exocad.com/insights-2026" target="_blank" rel="nofollow noopener"&gt;https://exocad.com/insights-2026&lt;/a&gt;
&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;This week Elvis and Barb sit down with Helen Tanaka — a removable, implant, and digital workflow specialist whose career started in one of the most relatable ways possible: as a dental lab driver. What began as a job delivering cases quickly turned into a full-blown passion once she stepped inside the lab and saw what technicians were creating. From trimming dies and waxing copings to managing labs, supporting implant surgeries, teaching doctors chairside, and leading removable and implant teams, Helen shares a journey built on curiosity, persistence, and a deep drive to understand the why behind everything in dental technology.&lt;/p&gt;

&lt;p&gt;Helen talks about working her way through crown and bridge fundamentals before discovering her true passion in removables, dentures, implants, and occlusion. After getting real-world lab experience, she attended dental technology school, studied all six specialties, and continued expanding her knowledge through advanced occlusion training and continuing education. She explains why understanding morphology, materials, and occlusal principles is critical — especially today — and why technicians must know more than just the steps of fabrication. For Helen, dentures and implant prosthetics offer the ultimate puzzle, combining anatomy, function, and problem-solving in ways that keep her constantly engaged.&lt;/p&gt;

&lt;p&gt;The conversation dives deep into digital dentistry, guided surgery, and removable workflows, with Helen sharing her early experiences launching digital denture and sleep appliance programs long before the workflows were polished. She discusses digital record capture, stackable surgical guides, implant planning, photogrammetry, and where digital still needs improvement — especially for removable prosthetics. While she embraces technology, she stresses that software is only as good as the technician behind it, and that skipping fundamentals creates bigger problems later. Digital is powerful, but it doesn’t replace understanding.&lt;/p&gt;

&lt;p&gt;Education is a major theme throughout the episode. Helen regularly teaches doctors and technicians, speaks at courses, supports live implant conversions, and works with dental students. She emphasizes that many clinicians today lack confidence in dentures and removable workflows, often because fundamentals are under-taught, and she sees technicians as essential partners in closing that gap. She and the hosts discuss how removable cases are frequently rushed, underpaid, and misunderstood — even though they replace a critical body function — and why slowing down, capturing correct records, and returning to basics solves many of the “mystery” failures labs see every day.&lt;/p&gt;

&lt;p&gt;Helen also shares stories from her time with large organizations and clinical teams, including MicroDental, ClearChoice, &lt;a href="https://arklign.com/" target="_blank" rel="nofollow noopener"&gt;Arklign&lt;/a&gt;, and implant education centers, where she has worked in technical service, management, training, and quality oversight roles. She talks about networking, mentoring, never burning bridges, and investing in people coming up in the industry. Her approach to both dentistry and life centers around curiosity and accountability — always asking why, always backing decisions with data, and always trying to do the right thing even when no one is looking.&lt;/p&gt;

&lt;p&gt;Throughout the episode, the energy stays fun and honest, with stories about speeding delivery runs, early digital growing pains, chairside save-the-case moments, and the reality of fixing cases that skipped key steps. Helen brings passion, technical depth, and a strong belief that knowledge should be shared, not guarded. It’s a conversation about growth, fundamentals, digital evolution, and why great technicians still matter more than ever.&lt;/p&gt;

&lt;h3&gt;If you want to grow your business, you need clear insight into what’s happening inside your operation and across your customer journey. That’s where Icortica comes in.&lt;/h3&gt;

&lt;h3&gt;At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next.&lt;/h3&gt;

&lt;h3&gt;Plus, the Icortica team is incredibly responsive and feels like a true partner in our success.&lt;/h3&gt;

&lt;h3&gt;If you’re serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Join us at &lt;a href="https://exocad.com/insights-2026" target="_blank" rel="nofollow noopener"&gt;exocad Insights 2026&lt;/a&gt;, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.&lt;/h3&gt;

&lt;h3&gt;Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.&lt;/h3&gt;

&lt;h3&gt;Tickets are limited. Visit exocad.com/insights-2026 and use code &lt;strong&gt;VFTBPalma15&lt;/strong&gt; for 15% off. Special Guest: Helen Tanaka.&lt;/h3&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, Helen Tanaka, dental laboratory, dental technician, removables, dentures, implant restorations, overdentures, digital dentures, occlusion, fundamentals, workflow, guided surgery, stackable guides, co-diagnostic, photogrammetry, Exocad, 3Shape, digital workflow, lab management, technical service, education, training, mentorship, dental students, chairside support, conversions, locator attachments, Zest, Pathways, MicroDental, Arklign, ClearChoice, sleep appliances, mandibular advancement device, orthodontics, wire bending, morphology, crown and bridge, combination cases, attachments, quality control, SOPs, troubleshooting, case planning, bite records, digital records, scanning, implant planning, removable prosthetics, continuing education, CE courses, lab driver, model room, waxing copings, dental materials, fundamentals first, technician training, dentist collaboration, case rescue, troubleshooting dentures, bite blocks, fundamentals teaching, dental technology, lab workflow, implant courses, restorations, analog vs digital voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City.</h3>

<hr>

<h3>Walking the <a href="https://lmtmag.com/lmtlabday" rel="nofollow">Lab Day Chicago</a> floor? Make it worth it.</h3>

<h3>Stop by the <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">FOLLOW-ME! hyperDENT</a> booth (E-27, East Hall) and take part in their Milling Roadmap—a quick, scavenger-hunt-style activity that leads you to key milling partners like <a href="https://www.axsysdental.com/home/" rel="nofollow">Axsys</a>, <a href="https://www.imagineusa.com/" rel="nofollow">Imagine</a>, <a href="https://doflab.com/en" rel="nofollow">DOF</a>, and <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland</a>.</h3>

<h3>Collect stamps at booths you’re likely visiting anyway and get entered to win some great giveaways—including this year’s grand prize: a foldable Honda electric scooter.</h3>

<h3>You’re already walking the floor. Now it might carry you.</h3>

<p><em>Come see and talk to Elvis and Barb at all these amazing shows coming up in 2026</em>*</p>

<ul>
<li>Cal-Lab Association Meeting in Chicago Feb 19-20 <a href="https://cal-lab.org/" rel="nofollow">https://cal-lab.org/</a></li>
<li>LMT Lab Day Chicago Feb 19-21 <a href="https://lmtmag.com/lmtlabday" rel="nofollow">https://lmtmag.com/lmtlabday</a></li>
<li>Dental Lab Association of Texas Meeting in Dallas Apr 9-11 <a href="https://members.dlat.org/" rel="nofollow">https://members.dlat.org/</a></li>
<li>exocad Insights in Mallorca, Spain Apr 30 - May 1 <a href="https://exocad.com/insights-2026" rel="nofollow">https://exocad.com/insights-2026</a></li>
</ul>

<p>This week Elvis and Barb sit down with Helen Tanaka — a removable, implant, and digital workflow specialist whose career started in one of the most relatable ways possible: as a dental lab driver. What began as a job delivering cases quickly turned into a full-blown passion once she stepped inside the lab and saw what technicians were creating. From trimming dies and waxing copings to managing labs, supporting implant surgeries, teaching doctors chairside, and leading removable and implant teams, Helen shares a journey built on curiosity, persistence, and a deep drive to understand the why behind everything in dental technology.</p>

<p>Helen talks about working her way through crown and bridge fundamentals before discovering her true passion in removables, dentures, implants, and occlusion. After getting real-world lab experience, she attended dental technology school, studied all six specialties, and continued expanding her knowledge through advanced occlusion training and continuing education. She explains why understanding morphology, materials, and occlusal principles is critical — especially today — and why technicians must know more than just the steps of fabrication. For Helen, dentures and implant prosthetics offer the ultimate puzzle, combining anatomy, function, and problem-solving in ways that keep her constantly engaged.</p>

<p>The conversation dives deep into digital dentistry, guided surgery, and removable workflows, with Helen sharing her early experiences launching digital denture and sleep appliance programs long before the workflows were polished. She discusses digital record capture, stackable surgical guides, implant planning, photogrammetry, and where digital still needs improvement — especially for removable prosthetics. While she embraces technology, she stresses that software is only as good as the technician behind it, and that skipping fundamentals creates bigger problems later. Digital is powerful, but it doesn’t replace understanding.</p>

<p>Education is a major theme throughout the episode. Helen regularly teaches doctors and technicians, speaks at courses, supports live implant conversions, and works with dental students. She emphasizes that many clinicians today lack confidence in dentures and removable workflows, often because fundamentals are under-taught, and she sees technicians as essential partners in closing that gap. She and the hosts discuss how removable cases are frequently rushed, underpaid, and misunderstood — even though they replace a critical body function — and why slowing down, capturing correct records, and returning to basics solves many of the “mystery” failures labs see every day.</p>

<p>Helen also shares stories from her time with large organizations and clinical teams, including MicroDental, ClearChoice, <a href="https://arklign.com/" rel="nofollow">Arklign</a>, and implant education centers, where she has worked in technical service, management, training, and quality oversight roles. She talks about networking, mentoring, never burning bridges, and investing in people coming up in the industry. Her approach to both dentistry and life centers around curiosity and accountability — always asking why, always backing decisions with data, and always trying to do the right thing even when no one is looking.</p>

<p>Throughout the episode, the energy stays fun and honest, with stories about speeding delivery runs, early digital growing pains, chairside save-the-case moments, and the reality of fixing cases that skipped key steps. Helen brings passion, technical depth, and a strong belief that knowledge should be shared, not guarded. It’s a conversation about growth, fundamentals, digital evolution, and why great technicians still matter more than ever.</p>

<h3>If you want to grow your business, you need clear insight into what’s happening inside your operation and across your customer journey. That’s where Icortica comes in.</h3>

<h3>At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next.</h3>

<h3>Plus, the Icortica team is incredibly responsive and feels like a true partner in our success.</h3>

<h3>If you’re serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow.</h3>

<hr>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Helen Tanaka.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City.</h3>

<hr>

<h3>Walking the <a href="https://lmtmag.com/lmtlabday" rel="nofollow">Lab Day Chicago</a> floor? Make it worth it.</h3>

<h3>Stop by the <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">FOLLOW-ME! hyperDENT</a> booth (E-27, East Hall) and take part in their Milling Roadmap—a quick, scavenger-hunt-style activity that leads you to key milling partners like <a href="https://www.axsysdental.com/home/" rel="nofollow">Axsys</a>, <a href="https://www.imagineusa.com/" rel="nofollow">Imagine</a>, <a href="https://doflab.com/en" rel="nofollow">DOF</a>, and <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland</a>.</h3>

<h3>Collect stamps at booths you’re likely visiting anyway and get entered to win some great giveaways—including this year’s grand prize: a foldable Honda electric scooter.</h3>

<h3>You’re already walking the floor. Now it might carry you.</h3>

<p><em>Come see and talk to Elvis and Barb at all these amazing shows coming up in 2026</em>*</p>

<ul>
<li>Cal-Lab Association Meeting in Chicago Feb 19-20 <a href="https://cal-lab.org/" rel="nofollow">https://cal-lab.org/</a></li>
<li>LMT Lab Day Chicago Feb 19-21 <a href="https://lmtmag.com/lmtlabday" rel="nofollow">https://lmtmag.com/lmtlabday</a></li>
<li>Dental Lab Association of Texas Meeting in Dallas Apr 9-11 <a href="https://members.dlat.org/" rel="nofollow">https://members.dlat.org/</a></li>
<li>exocad Insights in Mallorca, Spain Apr 30 - May 1 <a href="https://exocad.com/insights-2026" rel="nofollow">https://exocad.com/insights-2026</a></li>
</ul>

<p>This week Elvis and Barb sit down with Helen Tanaka — a removable, implant, and digital workflow specialist whose career started in one of the most relatable ways possible: as a dental lab driver. What began as a job delivering cases quickly turned into a full-blown passion once she stepped inside the lab and saw what technicians were creating. From trimming dies and waxing copings to managing labs, supporting implant surgeries, teaching doctors chairside, and leading removable and implant teams, Helen shares a journey built on curiosity, persistence, and a deep drive to understand the why behind everything in dental technology.</p>

<p>Helen talks about working her way through crown and bridge fundamentals before discovering her true passion in removables, dentures, implants, and occlusion. After getting real-world lab experience, she attended dental technology school, studied all six specialties, and continued expanding her knowledge through advanced occlusion training and continuing education. She explains why understanding morphology, materials, and occlusal principles is critical — especially today — and why technicians must know more than just the steps of fabrication. For Helen, dentures and implant prosthetics offer the ultimate puzzle, combining anatomy, function, and problem-solving in ways that keep her constantly engaged.</p>

<p>The conversation dives deep into digital dentistry, guided surgery, and removable workflows, with Helen sharing her early experiences launching digital denture and sleep appliance programs long before the workflows were polished. She discusses digital record capture, stackable surgical guides, implant planning, photogrammetry, and where digital still needs improvement — especially for removable prosthetics. While she embraces technology, she stresses that software is only as good as the technician behind it, and that skipping fundamentals creates bigger problems later. Digital is powerful, but it doesn’t replace understanding.</p>

<p>Education is a major theme throughout the episode. Helen regularly teaches doctors and technicians, speaks at courses, supports live implant conversions, and works with dental students. She emphasizes that many clinicians today lack confidence in dentures and removable workflows, often because fundamentals are under-taught, and she sees technicians as essential partners in closing that gap. She and the hosts discuss how removable cases are frequently rushed, underpaid, and misunderstood — even though they replace a critical body function — and why slowing down, capturing correct records, and returning to basics solves many of the “mystery” failures labs see every day.</p>

<p>Helen also shares stories from her time with large organizations and clinical teams, including MicroDental, ClearChoice, <a href="https://arklign.com/" rel="nofollow">Arklign</a>, and implant education centers, where she has worked in technical service, management, training, and quality oversight roles. She talks about networking, mentoring, never burning bridges, and investing in people coming up in the industry. Her approach to both dentistry and life centers around curiosity and accountability — always asking why, always backing decisions with data, and always trying to do the right thing even when no one is looking.</p>

<p>Throughout the episode, the energy stays fun and honest, with stories about speeding delivery runs, early digital growing pains, chairside save-the-case moments, and the reality of fixing cases that skipped key steps. Helen brings passion, technical depth, and a strong belief that knowledge should be shared, not guarded. It’s a conversation about growth, fundamentals, digital evolution, and why great technicians still matter more than ever.</p>

<h3>If you want to grow your business, you need clear insight into what’s happening inside your operation and across your customer journey. That’s where Icortica comes in.</h3>

<h3>At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next.</h3>

<h3>Plus, the Icortica team is incredibly responsive and feels like a true partner in our success.</h3>

<h3>If you’re serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow.</h3>

<hr>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Helen Tanaka.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>403: Live from Lab Fest 2025: Duff Wilson and the Importance of Good Vendor Relationships with Aidite</title>
  <link>https://www.voicesfromthebench.com/403</link>
  <guid isPermaLink="false">6209e35f-6f58-4e3c-9231-0db3c289e1c3</guid>
  <pubDate>Mon, 15 Dec 2025 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/6209e35f-6f58-4e3c-9231-0db3c289e1c3.mp3" length="75177108" type="audio/mpeg"/>
  <itunes:episode>403</itunes:episode>
  <itunes:title>Live from Lab Fest 2025: Duff Wilson and the Importance of Good Vendor Relationships with Aidite</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Duff Wilson shares his unconventional journey through dental technology—from getting thrown into high-volume removables at a major lab to building a lean, relationship-driven lab that’s thrived for over two decades. Along the way, he breaks down why mentorship, smart workflows, and trusting the right people and products matter more than hype, trends, or chasing volume in today’s dental lab world.</itunes:subtitle>
  <itunes:duration>1:18:14</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/6/6209e35f-6f58-4e3c-9231-0db3c289e1c3/cover.jpg?v=1"/>
  <description>&lt;h3&gt;A Special THANKS to Aidite North America for allowing the podcast to record at Nola LabFest. GO SHOW THEM SOME LOVE!&lt;/h3&gt;

&lt;h3&gt;aidite.com&lt;/h3&gt;

&lt;p&gt;Duff Wilson’s journey in dental technology is anything but typical. From getting thrown into high-volume removable work at a major lab in the early ’90s to opening Wilson Dental Lab out of his home and building a lean, relationship-driven business, Duff’s story is rooted in grit, loyalty, and doing things the right way—even when it’s hard. Along the way, he shares how mentorship, state lab associations, and taking care of people shaped his career, including helping other technicians start their own labs and building a South Carolina–based milling center to support small labs. &lt;/p&gt;

&lt;p&gt;The conversation dives deep into the evolution of digital dentistry, zirconia, milling centers, design services, and why relationships—not products—are what truly matter in this industry. Duff explains how trust and support led him to work closely with &lt;a href="https://www.aidite.com/" target="_blank" rel="nofollow noopener"&gt;Aidite&lt;/a&gt;, why being lean is the key to longevity, and how redefining success after a life-changing health scare helped him create a sustainable lab, a better lifestyle, and a clear path for the next generation of technicians&lt;/p&gt;

&lt;h3&gt;Happy Holidays from Ivoclar!&lt;/h3&gt;

&lt;h3&gt;As the year comes to a close, all of us at Ivoclar want to extend our heartfelt gratitude to the incredible Voices From the Bench community. Thank you for your partnership, your trust, and the support you’ve shown throughout the year.&lt;/h3&gt;

&lt;h3&gt;From our Ivoclar family to yours, we wish you a joyful, healthy, and safe holiday season.&lt;/h3&gt;

&lt;h3&gt;May your days be merry, your nights be bright, and your smiles shine like freshly fallen snow.&lt;/h3&gt;

&lt;h3&gt;Ho, ho, ho — Happy Holidays from Ivoclar!&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Big news is coming your way in the world of CAM. Our friends at Ivoclar have teamed up with &lt;a href="https://www.follow-me-tech.com/" target="_blank" rel="nofollow noopener"&gt;FOLLOW-ME! Technology&lt;/a&gt; to bring the &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ivotion" target="_blank" rel="nofollow noopener"&gt;Ivotion Denture System&lt;/a&gt; into the&lt;a href="https://www.follow-me-tech.com/hyperdent/" target="_blank" rel="nofollow noopener"&gt; HyperDent CAM&lt;/a&gt; workflow.&lt;/h3&gt;

&lt;h3&gt;That’s right—your favorite pre-shaded, two-layer Ivotion discs, the ones that let you design and mill a complete denture in one seamless process with no bonding and no mess, are now moving beyond closed systems. Thanks to this new partnership, Ivotion can finally be milled on open machines through HyperDent.&lt;/h3&gt;

&lt;h3&gt;And it gets better: you’ll first see this powerful workflow available on the &lt;a href="https://www.rolanddga.com/products/dental/dwx-53d" target="_blank" rel="nofollow noopener"&gt;Roland DWX-53 series mills&lt;/a&gt;—already a staple in so many labs—as well as the &lt;a href="https://www.imagineusa.com/legacy/s/mills/imill" target="_blank" rel="nofollow noopener"&gt;Imagine iMills&lt;/a&gt;.&lt;/h3&gt;

&lt;h3&gt;If you’ve been waiting for a faster, cleaner, more flexible way to produce full dentures, this is it. Ivoclar and FOLLOW-ME! just made the future of denture manufacturing wide open.&lt;/h3&gt;

&lt;h3&gt;Get ready—HyperDent is about to change the way you mill Ivotion. Special Guest: Duff Wilson.&lt;/h3&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, support, relationship, dentures, removables, crown and bridge, dental laboratory, lab ownership, mentorship, dental technology, milling center, zirconia, CAD/CAM, digital dentistry, Aidite, relationships, lab efficiency, lean workflow, design services, implant restorations, full arch, lab associations, technician education, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>A Special THANKS to Aidite North America for allowing the podcast to record at Nola LabFest. GO SHOW THEM SOME LOVE!</h3>

<h3>aidite.com</h3>

<p>Duff Wilson’s journey in dental technology is anything but typical. From getting thrown into high-volume removable work at a major lab in the early ’90s to opening Wilson Dental Lab out of his home and building a lean, relationship-driven business, Duff’s story is rooted in grit, loyalty, and doing things the right way—even when it’s hard. Along the way, he shares how mentorship, state lab associations, and taking care of people shaped his career, including helping other technicians start their own labs and building a South Carolina–based milling center to support small labs. </p>

<p>The conversation dives deep into the evolution of digital dentistry, zirconia, milling centers, design services, and why relationships—not products—are what truly matter in this industry. Duff explains how trust and support led him to work closely with <a href="https://www.aidite.com/" rel="nofollow">Aidite</a>, why being lean is the key to longevity, and how redefining success after a life-changing health scare helped him create a sustainable lab, a better lifestyle, and a clear path for the next generation of technicians</p>

<h3>Happy Holidays from Ivoclar!</h3>

<h3>As the year comes to a close, all of us at Ivoclar want to extend our heartfelt gratitude to the incredible Voices From the Bench community. Thank you for your partnership, your trust, and the support you’ve shown throughout the year.</h3>

<h3>From our Ivoclar family to yours, we wish you a joyful, healthy, and safe holiday season.</h3>

<h3>May your days be merry, your nights be bright, and your smiles shine like freshly fallen snow.</h3>

<h3>Ho, ho, ho — Happy Holidays from Ivoclar!</h3>

<hr>

<h3>Big news is coming your way in the world of CAM. Our friends at Ivoclar have teamed up with <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology</a> to bring the <a href="https://www.ivoclar.com/en_us/products/digital-processes/ivotion" rel="nofollow">Ivotion Denture System</a> into the<a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow"> HyperDent CAM</a> workflow.</h3>

<h3>That’s right—your favorite pre-shaded, two-layer Ivotion discs, the ones that let you design and mill a complete denture in one seamless process with no bonding and no mess, are now moving beyond closed systems. Thanks to this new partnership, Ivotion can finally be milled on open machines through HyperDent.</h3>

<h3>And it gets better: you’ll first see this powerful workflow available on the <a href="https://www.rolanddga.com/products/dental/dwx-53d" rel="nofollow">Roland DWX-53 series mills</a>—already a staple in so many labs—as well as the <a href="https://www.imagineusa.com/legacy/s/mills/imill" rel="nofollow">Imagine iMills</a>.</h3>

<h3>If you’ve been waiting for a faster, cleaner, more flexible way to produce full dentures, this is it. Ivoclar and FOLLOW-ME! just made the future of denture manufacturing wide open.</h3>

<h3>Get ready—HyperDent is about to change the way you mill Ivotion.</h3><p>Special Guest: Duff Wilson.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>A Special THANKS to Aidite North America for allowing the podcast to record at Nola LabFest. GO SHOW THEM SOME LOVE!</h3>

<h3>aidite.com</h3>

<p>Duff Wilson’s journey in dental technology is anything but typical. From getting thrown into high-volume removable work at a major lab in the early ’90s to opening Wilson Dental Lab out of his home and building a lean, relationship-driven business, Duff’s story is rooted in grit, loyalty, and doing things the right way—even when it’s hard. Along the way, he shares how mentorship, state lab associations, and taking care of people shaped his career, including helping other technicians start their own labs and building a South Carolina–based milling center to support small labs. </p>

<p>The conversation dives deep into the evolution of digital dentistry, zirconia, milling centers, design services, and why relationships—not products—are what truly matter in this industry. Duff explains how trust and support led him to work closely with <a href="https://www.aidite.com/" rel="nofollow">Aidite</a>, why being lean is the key to longevity, and how redefining success after a life-changing health scare helped him create a sustainable lab, a better lifestyle, and a clear path for the next generation of technicians</p>

<h3>Happy Holidays from Ivoclar!</h3>

<h3>As the year comes to a close, all of us at Ivoclar want to extend our heartfelt gratitude to the incredible Voices From the Bench community. Thank you for your partnership, your trust, and the support you’ve shown throughout the year.</h3>

<h3>From our Ivoclar family to yours, we wish you a joyful, healthy, and safe holiday season.</h3>

<h3>May your days be merry, your nights be bright, and your smiles shine like freshly fallen snow.</h3>

<h3>Ho, ho, ho — Happy Holidays from Ivoclar!</h3>

<hr>

<h3>Big news is coming your way in the world of CAM. Our friends at Ivoclar have teamed up with <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology</a> to bring the <a href="https://www.ivoclar.com/en_us/products/digital-processes/ivotion" rel="nofollow">Ivotion Denture System</a> into the<a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow"> HyperDent CAM</a> workflow.</h3>

<h3>That’s right—your favorite pre-shaded, two-layer Ivotion discs, the ones that let you design and mill a complete denture in one seamless process with no bonding and no mess, are now moving beyond closed systems. Thanks to this new partnership, Ivotion can finally be milled on open machines through HyperDent.</h3>

<h3>And it gets better: you’ll first see this powerful workflow available on the <a href="https://www.rolanddga.com/products/dental/dwx-53d" rel="nofollow">Roland DWX-53 series mills</a>—already a staple in so many labs—as well as the <a href="https://www.imagineusa.com/legacy/s/mills/imill" rel="nofollow">Imagine iMills</a>.</h3>

<h3>If you’ve been waiting for a faster, cleaner, more flexible way to produce full dentures, this is it. Ivoclar and FOLLOW-ME! just made the future of denture manufacturing wide open.</h3>

<h3>Get ready—HyperDent is about to change the way you mill Ivotion.</h3><p>Special Guest: Duff Wilson.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>397: Marc Rondeau: The Aussie Who is Making Teeth, Teaching Techs, and Spinning Records </title>
  <link>https://www.voicesfromthebench.com/397</link>
  <guid isPermaLink="false">412f2f0c-6d69-4606-a81f-ccb727381f4b</guid>
  <pubDate>Mon, 03 Nov 2025 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/412f2f0c-6d69-4606-a81f-ccb727381f4b.mp3" length="64893641" type="audio/mpeg"/>
  <itunes:episode>397</itunes:episode>
  <itunes:title>Marc Rondeau: The Aussie Who is Making Teeth, Teaching Techs, and Spinning Records </itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week, Elvis and Barb head Down Under to chat with Marc Rondeau, a Sydney-based dental technician, educator, and DJ who’s spent decades shaping the future of dental technology in Australia. From his early days in Harley Street to his passion for teaching and advocating for the profession, Marc shares an incredible story of resilience, innovation, and rhythm—both in and out of the lab</itunes:subtitle>
  <itunes:duration>1:07:31</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/4/412f2f0c-6d69-4606-a81f-ccb727381f4b/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Shirts, long sleeves, and hoodies are back for a limited time! This batch has the podcast logo on the back and on the front is a simple name tag saying "Dental Technician". Be proud of what you do and show the WORLD that we exist. Shirts on sale until November 8, 2025. As always 100% of the profits go towards the&lt;a href="https://dentallabfoundation.org/" target="_blank" rel="nofollow noopener"&gt; Foundation For Dental Laboratory Technology&lt;/a&gt;!&lt;/h3&gt;

&lt;h3&gt;&lt;a href="https://www.bonfire.com/its-all-in-the-name160/" target="_blank" rel="nofollow noopener"&gt;https://www.bonfire.com/its-all-in-the-name160/&lt;/a&gt;&lt;/h3&gt;

&lt;p&gt;This week, Elvis and Barb cross the globe to chat with the legendary &lt;strong&gt;Marc Rondeau&lt;/strong&gt;—a Sydney-based dental technician, educator, and yes, nightclub DJ. From being one of 30 accepted out of 300 applicants into Australia’s only dental tech program, to running one of the country’s top labs, Marc’s journey is packed with hard work, humor, and heart. He shares how a near-fatal car accident—and the brain tumor it uncovered—completely reshaped his perspective on work-life balance, pushing him to give back through teaching and advocacy. Now the Vice President of the &lt;a href="https://www.australiandentaltechnicians.com.au/" target="_blank" rel="nofollow noopener"&gt;Australian Dental Technicians Association&lt;/a&gt;, Marc talks about the fight to keep technicians recognized, the shift from analog to CAD/CAM, and why he believes every tech should know how to “wax before they CAD.”&lt;/p&gt;

&lt;h3&gt;* Dental Labs—The &lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; Flash Sale Is On!&lt;/h3&gt;

&lt;h3&gt;* From November 3rd to 14th, Ivoclar is bringing you unbeatable deals on the equipment that will set your lab up for success in 2026.&lt;/h3&gt;

&lt;h3&gt;* Upgrade your mill, your furnace, or expand your workflow—and save big while doing it!&lt;/h3&gt;

&lt;h3&gt;* Plus, when you purchase a &lt;a href="https://www.ivoclar.com/en_us/products/product-list?page=1&amp;amp;limit=12&amp;amp;filters=%5B%7B%22id%22%3A%22professions%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22Lab%22%5D%7D%2C%7B%22id%22%3A%22categories%22%2C%22advancedFilter%22%3Afalse%2C%22value%22%3A%22Digital%20Equipment%22%7D%5D" target="_blank" rel="nofollow noopener"&gt;milling machine&lt;/a&gt;, you’ll get delivery, installation, and training—all included. That means your lab will be production-ready from day one.&lt;/h3&gt;

&lt;h3&gt;* But hurry—these savings vanish after November 14th!&lt;/h3&gt;

&lt;h3&gt;* Contact your Ivoclar sales rep today and power up your lab for the year ahead.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;The right CAM software can completely transform your lab’s workflow — and no one understands that better than &lt;a href="https://www.follow-me-tech.com/" target="_blank" rel="nofollow noopener"&gt;FOLLOW-ME! Technology&lt;/a&gt;, creators of &lt;a href="https://www.follow-me-tech.com/hyperdent/#product_overview" target="_blank" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt;.&lt;/h3&gt;

&lt;h3&gt;That’s why &lt;a href="https://www.rolanddga.com/applications/dental-cad-cam" target="_blank" rel="nofollow noopener"&gt;Roland DGA&lt;/a&gt; has partnered with FOLLOW-ME! North America to offer the Roland DGA x hyperDENT Bundle for their DWX-53D series mills. This collaboration gives labs optimized performance, smoother milling, and incredible efficiency gains — with some users reporting up to two hours saved per case cycle without sacrificing quality.&lt;/h3&gt;

&lt;h3&gt;And here’s the best part: Roland is making this available to everyone through a hyperDENT trade-in promo for existing users. It’s the perfect opportunity to upgrade your CAM and take full advantage of the technology you already have.&lt;/h3&gt;

&lt;h3&gt;Plus, &lt;a href="https://www.nowakdental.com/" target="_blank" rel="nofollow noopener"&gt;Nowak Dental Supplies&lt;/a&gt; is participating in the promotion and adding an exclusive bonus for NOLA Lab Fest attendees: the Multiple Instances feature at no additional cost.&lt;/h3&gt;

&lt;h3&gt;Don’t miss your chance to see the difference in person! Join Jordan Greenberg — the “hyperDENT dude” himself — at &lt;a href="https://www.nolalabfest.com/" target="_blank" rel="nofollow noopener"&gt;NOLA Lab Fest, November 7–8&lt;/a&gt;, and discover how CAM can redefine what your Roland mill can do. Special Guest: Marc Rondeau.&lt;/h3&gt;
</description>
  <itunes:keywords>ental, technician, laboratory, Australia, school, college, exam, internship, skill, crown and bridge, fixed, london, freelance, nigh club, DJ, north shore, digital sold, accident, car crash, tumor, died, rehab, walking, teacher registration, associations, VP, volunteers, giving back, exocad, analog, digital, outsource, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Shirts, long sleeves, and hoodies are back for a limited time! This batch has the podcast logo on the back and on the front is a simple name tag saying &quot;Dental Technician&quot;. Be proud of what you do and show the WORLD that we exist. Shirts on sale until November 8, 2025. As always 100% of the profits go towards the<a href="https://dentallabfoundation.org/" rel="nofollow"> Foundation For Dental Laboratory Technology</a>!</h3>

<h3><a href="https://www.bonfire.com/its-all-in-the-name160/" rel="nofollow">https://www.bonfire.com/its-all-in-the-name160/</a></h3>

<p>This week, Elvis and Barb cross the globe to chat with the legendary <strong>Marc Rondeau</strong>—a Sydney-based dental technician, educator, and yes, nightclub DJ. From being one of 30 accepted out of 300 applicants into Australia’s only dental tech program, to running one of the country’s top labs, Marc’s journey is packed with hard work, humor, and heart. He shares how a near-fatal car accident—and the brain tumor it uncovered—completely reshaped his perspective on work-life balance, pushing him to give back through teaching and advocacy. Now the Vice President of the <a href="https://www.australiandentaltechnicians.com.au/" rel="nofollow">Australian Dental Technicians Association</a>, Marc talks about the fight to keep technicians recognized, the shift from analog to CAD/CAM, and why he believes every tech should know how to “wax before they CAD.”</p>

<h3>* Dental Labs—The <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> Flash Sale Is On!</h3>

<h3>* From November 3rd to 14th, Ivoclar is bringing you unbeatable deals on the equipment that will set your lab up for success in 2026.</h3>

<h3>* Upgrade your mill, your furnace, or expand your workflow—and save big while doing it!</h3>

<h3>* Plus, when you purchase a <a href="https://www.ivoclar.com/en_us/products/product-list?page=1&limit=12&filters=%5B%7B%22id%22%3A%22professions%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22Lab%22%5D%7D%2C%7B%22id%22%3A%22categories%22%2C%22advancedFilter%22%3Afalse%2C%22value%22%3A%22Digital%20Equipment%22%7D%5D" rel="nofollow">milling machine</a>, you’ll get delivery, installation, and training—all included. That means your lab will be production-ready from day one.</h3>

<h3>* But hurry—these savings vanish after November 14th!</h3>

<h3>* Contact your Ivoclar sales rep today and power up your lab for the year ahead.</h3>

<hr>

<h3>The right CAM software can completely transform your lab’s workflow — and no one understands that better than <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology</a>, creators of <a href="https://www.follow-me-tech.com/hyperdent/#product_overview" rel="nofollow">hyperDENT</a>.</h3>

<h3>That’s why <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland DGA</a> has partnered with FOLLOW-ME! North America to offer the Roland DGA x hyperDENT Bundle for their DWX-53D series mills. This collaboration gives labs optimized performance, smoother milling, and incredible efficiency gains — with some users reporting up to two hours saved per case cycle without sacrificing quality.</h3>

<h3>And here’s the best part: Roland is making this available to everyone through a hyperDENT trade-in promo for existing users. It’s the perfect opportunity to upgrade your CAM and take full advantage of the technology you already have.</h3>

<h3>Plus, <a href="https://www.nowakdental.com/" rel="nofollow">Nowak Dental Supplies</a> is participating in the promotion and adding an exclusive bonus for NOLA Lab Fest attendees: the Multiple Instances feature at no additional cost.</h3>

<h3>Don’t miss your chance to see the difference in person! Join Jordan Greenberg — the “hyperDENT dude” himself — at <a href="https://www.nolalabfest.com/" rel="nofollow">NOLA Lab Fest, November 7–8</a>, and discover how CAM can redefine what your Roland mill can do.</h3><p>Special Guest: Marc Rondeau.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Shirts, long sleeves, and hoodies are back for a limited time! This batch has the podcast logo on the back and on the front is a simple name tag saying &quot;Dental Technician&quot;. Be proud of what you do and show the WORLD that we exist. Shirts on sale until November 8, 2025. As always 100% of the profits go towards the<a href="https://dentallabfoundation.org/" rel="nofollow"> Foundation For Dental Laboratory Technology</a>!</h3>

<h3><a href="https://www.bonfire.com/its-all-in-the-name160/" rel="nofollow">https://www.bonfire.com/its-all-in-the-name160/</a></h3>

<p>This week, Elvis and Barb cross the globe to chat with the legendary <strong>Marc Rondeau</strong>—a Sydney-based dental technician, educator, and yes, nightclub DJ. From being one of 30 accepted out of 300 applicants into Australia’s only dental tech program, to running one of the country’s top labs, Marc’s journey is packed with hard work, humor, and heart. He shares how a near-fatal car accident—and the brain tumor it uncovered—completely reshaped his perspective on work-life balance, pushing him to give back through teaching and advocacy. Now the Vice President of the <a href="https://www.australiandentaltechnicians.com.au/" rel="nofollow">Australian Dental Technicians Association</a>, Marc talks about the fight to keep technicians recognized, the shift from analog to CAD/CAM, and why he believes every tech should know how to “wax before they CAD.”</p>

<h3>* Dental Labs—The <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> Flash Sale Is On!</h3>

<h3>* From November 3rd to 14th, Ivoclar is bringing you unbeatable deals on the equipment that will set your lab up for success in 2026.</h3>

<h3>* Upgrade your mill, your furnace, or expand your workflow—and save big while doing it!</h3>

<h3>* Plus, when you purchase a <a href="https://www.ivoclar.com/en_us/products/product-list?page=1&limit=12&filters=%5B%7B%22id%22%3A%22professions%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22Lab%22%5D%7D%2C%7B%22id%22%3A%22categories%22%2C%22advancedFilter%22%3Afalse%2C%22value%22%3A%22Digital%20Equipment%22%7D%5D" rel="nofollow">milling machine</a>, you’ll get delivery, installation, and training—all included. That means your lab will be production-ready from day one.</h3>

<h3>* But hurry—these savings vanish after November 14th!</h3>

<h3>* Contact your Ivoclar sales rep today and power up your lab for the year ahead.</h3>

<hr>

<h3>The right CAM software can completely transform your lab’s workflow — and no one understands that better than <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology</a>, creators of <a href="https://www.follow-me-tech.com/hyperdent/#product_overview" rel="nofollow">hyperDENT</a>.</h3>

<h3>That’s why <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland DGA</a> has partnered with FOLLOW-ME! North America to offer the Roland DGA x hyperDENT Bundle for their DWX-53D series mills. This collaboration gives labs optimized performance, smoother milling, and incredible efficiency gains — with some users reporting up to two hours saved per case cycle without sacrificing quality.</h3>

<h3>And here’s the best part: Roland is making this available to everyone through a hyperDENT trade-in promo for existing users. It’s the perfect opportunity to upgrade your CAM and take full advantage of the technology you already have.</h3>

<h3>Plus, <a href="https://www.nowakdental.com/" rel="nofollow">Nowak Dental Supplies</a> is participating in the promotion and adding an exclusive bonus for NOLA Lab Fest attendees: the Multiple Instances feature at no additional cost.</h3>

<h3>Don’t miss your chance to see the difference in person! Join Jordan Greenberg — the “hyperDENT dude” himself — at <a href="https://www.nolalabfest.com/" rel="nofollow">NOLA Lab Fest, November 7–8</a>, and discover how CAM can redefine what your Roland mill can do.</h3><p>Special Guest: Marc Rondeau.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>283: Their Digital Design Evidence is Evident with Guy Menzies</title>
  <link>https://www.voicesfromthebench.com/283</link>
  <guid isPermaLink="false">7af2f0fa-9535-4c02-809c-8662fff671e4</guid>
  <pubDate>Mon, 28 Aug 2023 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/7af2f0fa-9535-4c02-809c-8662fff671e4.mp3" length="27107205" type="audio/mpeg"/>
  <itunes:episode>283</itunes:episode>
  <itunes:title>Their Digital Design Evidence is Evident with Guy Menzies</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week is all about outsourcing digital designs with Evident. Guy Manzies, VP of Digital Design Services, comes on to talk about what it takes to handle all the different lab preferences with other 350 designers and keep constancy. </itunes:subtitle>
  <itunes:duration>56:20</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/7/7af2f0fa-9535-4c02-809c-8662fff671e4/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Join Elvis and Barb at the &lt;a href="https://dtgevents.com/" target="_blank" rel="nofollow noopener"&gt;DTG Symposium on September 15-16 at the GC America Facility in Alsip, IL&lt;/a&gt;
&lt;/h3&gt;

&lt;p&gt;Let's be honest, digital outsourcing is a great way to keep up on the growing amount of work coming into labs and the lack of finding good technicians to handle it. That is where &lt;a href="https://evidentdigital.com/" target="_blank" rel="nofollow noopener"&gt;Evident&lt;/a&gt; comes in. &lt;a href="https://evidentlabs.com/" target="_blank" rel="nofollow noopener"&gt;Evident&lt;/a&gt; has been providing lab management software for 15 years and understands what a lab needs. This week we meet the VP of Digital Design Services, Guy Manzies. Guy talks about all the things Evident does. From the Lab Management software that stated the whole company to their 350 designers working 24 hours a day to help with your production. We also get into how they train and scale so many technicians, how they cater to your lab’s preferences, their new integration with &lt;a href="https://exocad.com/" target="_blank" rel="nofollow noopener"&gt;ExoCAD&lt;/a&gt;, and some interesting trends that only a company of that size and global footprint can see. &lt;/p&gt;

&lt;h3&gt;Did you know that &lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; has &lt;a href="https://www.ivoclar.com/en_us/landing-pages/digital-equipment" target="_blank" rel="nofollow noopener"&gt;Digital Equipment Sales Specialists&lt;/a&gt;?&lt;/h3&gt;

&lt;h3&gt;These experienced professionals are here to help make your transition to digital, a smooth one. They help provide customized solutions, analyze your ROI, provide hands on assistance and localized support.  All of this, catered to your needs.  Contact a Digital Equipment Sales Specialist today by emailing &lt;a href="mailto:Digitalspecialists@ivoclar.com" target="_blank" rel="nofollow noopener"&gt;Digitalspecialists@ivoclar.com&lt;/a&gt;. Tell them you heard it on the podcast!&lt;/h3&gt;

&lt;p&gt;Special Guest: Guy Menzies.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, evident, cad, design, exocad, shining 3d, new zealand, productivity, invoicing, smile design, crown and bridge, implants, profile, dedicated team, ai, removable, partials, dental share, 24 hour, lab-to-lab, trends, full arch, ios integration, podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Join Elvis and Barb at the <a href="https://dtgevents.com/" rel="nofollow">DTG Symposium on September 15-16 at the GC America Facility in Alsip, IL</a></h3>

<p>Let&#39;s be honest, digital outsourcing is a great way to keep up on the growing amount of work coming into labs and the lack of finding good technicians to handle it. That is where <a href="https://evidentdigital.com/" rel="nofollow">Evident</a> comes in. <a href="https://evidentlabs.com/" rel="nofollow">Evident</a> has been providing lab management software for 15 years and understands what a lab needs. This week we meet the VP of Digital Design Services, Guy Manzies. Guy talks about all the things Evident does. From the Lab Management software that stated the whole company to their 350 designers working 24 hours a day to help with your production. We also get into how they train and scale so many technicians, how they cater to your lab’s preferences, their new integration with <a href="https://exocad.com/" rel="nofollow">ExoCAD</a>, and some interesting trends that only a company of that size and global footprint can see. </p>

<h3>Did you know that <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> has <a href="https://www.ivoclar.com/en_us/landing-pages/digital-equipment" rel="nofollow">Digital Equipment Sales Specialists</a>?</h3>

<h3>These experienced professionals are here to help make your transition to digital, a smooth one. They help provide customized solutions, analyze your ROI, provide hands on assistance and localized support.  All of this, catered to your needs.  Contact a Digital Equipment Sales Specialist today by emailing <a href="mailto:Digitalspecialists@ivoclar.com" rel="nofollow">Digitalspecialists@ivoclar.com</a>. Tell them you heard it on the podcast!</h3><p>Special Guest: Guy Menzies.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Join Elvis and Barb at the <a href="https://dtgevents.com/" rel="nofollow">DTG Symposium on September 15-16 at the GC America Facility in Alsip, IL</a></h3>

<p>Let&#39;s be honest, digital outsourcing is a great way to keep up on the growing amount of work coming into labs and the lack of finding good technicians to handle it. That is where <a href="https://evidentdigital.com/" rel="nofollow">Evident</a> comes in. <a href="https://evidentlabs.com/" rel="nofollow">Evident</a> has been providing lab management software for 15 years and understands what a lab needs. This week we meet the VP of Digital Design Services, Guy Manzies. Guy talks about all the things Evident does. From the Lab Management software that stated the whole company to their 350 designers working 24 hours a day to help with your production. We also get into how they train and scale so many technicians, how they cater to your lab’s preferences, their new integration with <a href="https://exocad.com/" rel="nofollow">ExoCAD</a>, and some interesting trends that only a company of that size and global footprint can see. </p>

<h3>Did you know that <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> has <a href="https://www.ivoclar.com/en_us/landing-pages/digital-equipment" rel="nofollow">Digital Equipment Sales Specialists</a>?</h3>

<h3>These experienced professionals are here to help make your transition to digital, a smooth one. They help provide customized solutions, analyze your ROI, provide hands on assistance and localized support.  All of this, catered to your needs.  Contact a Digital Equipment Sales Specialist today by emailing <a href="mailto:Digitalspecialists@ivoclar.com" rel="nofollow">Digitalspecialists@ivoclar.com</a>. Tell them you heard it on the podcast!</h3><p>Special Guest: Guy Menzies.</p>]]>
  </itunes:summary>
</item>
  </channel>
</rss>
