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    <fireside:genDate>Mon, 22 Jun 2026 17:17:35 +0000</fireside:genDate>
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    <title>Voices from The Bench - Episodes Tagged with “Dental Community”</title>
    <link>https://www.voicesfromthebench.com/tags/dental%20community</link>
    <pubDate>Mon, 15 Jun 2026 06:00:00 -0400</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</itunes:summary>
    <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/cover.jpg?v=3"/>
    <itunes:explicit>no</itunes:explicit>
    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Dahl &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
    </itunes:owner>
<itunes:category text="Health &amp; Fitness">
  <itunes:category text="Medicine"/>
</itunes:category>
<itunes:category text="Science">
  <itunes:category text="Life Sciences"/>
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  <title>429: exocad Insights 2026 Part 3:  Andreea Bordea, Denisse Ramos, &amp; Daniela Torres</title>
  <link>https://www.voicesfromthebench.com/429</link>
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  <pubDate>Mon, 15 Jun 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
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  <itunes:episode>429</itunes:episode>
  <itunes:title>exocad Insights 2026 Part 3:  Andreea Bordea, Denisse Ramos, &amp; Daniela Torres</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>At exocad Insights, Elvis and Barb sit down with Andreea Bordea, Denisse Ramos, and Daniela Torres to talk about digital dentistry, social media, exocad, zirconia, 3D printing, and building careers around the world. From Spain to Florida to Chile, each conversation shows how passion and technology are transforming the dental lab industry.</itunes:subtitle>
  <itunes:duration>1:09:46</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;h3&gt;Hello voices from the bench community, &lt;a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener"&gt;John Wilson&lt;/a&gt; here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener"&gt;PrograMill 7&lt;/a&gt;. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.&lt;/h3&gt;

&lt;p&gt;Fresh off the beaches and lectures of the beautiful island of Mallorca at the &lt;a href="https://exocad.com/" rel="nofollow noopener"&gt;exocad&lt;/a&gt; Insights 2026 , Elvis and Barb sat down with three incredible women proving that digital dentistry is global, creative, and fueled by passion. First up is &lt;strong&gt;Andreea Bordea&lt;/strong&gt;, a ceramist and lab owner originally from Romania who found her way into dental technology after narrowly missing acceptance into dental school. From analog waxing and staining zirconia with a single A2 shade to opening her own lab in Spain and building a digital workflow around exocad, Andreea shares the journey of learning everything the hard way. She talks about teaching herself digital dentistry, building a team, and how social media unexpectedly became her outlet while working alone in her lab. The conversation also dives into Ivoclar materials, zirconia, and the excitement around new products launched at Insights.&lt;/p&gt;

&lt;p&gt;Then the microphones turn to &lt;strong&gt;Denisse Ramos&lt;/strong&gt; from for one of the most energetic conversations of the event. Denisse talks about her journey from Enterprise Rent-A-Car and Coca-Cola into the dental industry, eventually becoming a major force in digital workflows, 3D printing, and equipment sales. From Dentsply to Desktop Health and now leading sales at New Stetic USA, Denisse shares stories about mentorship, industry evolution, women in dentistry, and why labs need to charge for their expertise. We all talk about the rise of digital dentistry, treatment planning frustrations, social media, the future of dentures, and the importance of giving back through organizations like Ladies of the Mill and the NADL.&lt;/p&gt;

&lt;p&gt;Finally, Elvis met &lt;strong&gt;Daniela Torres&lt;/strong&gt;, better known online as “Danny Designer,” a digital designer from Chile whose Instagram portfolio turned into a thriving business. Daniela explains how she taught herself exocad through YouTube before traveling to Madrid for advanced training, eventually working at the MOD Institute in South Carolina before returning to Chile to build her own remote design business. From designing full arch restorations and dentures to handling dozens of cases a day entirely through email and WhatsApp, Daniela proves how powerful digital dentistry and social media have become for technicians worldwide. The conversation wraps with excitement around exocad’s newest updates, the exocad Hub, and what it means to be recognized as an exocad Hero.&lt;/p&gt;

&lt;p&gt;Special Guests: Andreea Bordea, Daniela Torres, and Denisse Lasso Ramos.&lt;/p&gt;
</description>
  <itunes:keywords>exocad, exocad Insights, Mallorca, digital dentistry, dental technology, ceramist, zirconia, Ivoclar, e.max, Ceramco, staining, layering, ceramics, veneers, full arch, All-on-X, dentures, removables, analog dentistry, digital workflow, CAD/CAM, exocad Hero, exocad Hub, dental lab, dental technician, Spain, Romania, Chile, social media, Instagram, influencer, dental influencer, Danny Designer, Andreea Bordea, Denisse Ramos, New Stetic USA, MOD Institute, 3D printing, additive manufacturing, subtractive manufacturing, milling, design services, remote design, workflow, chairside, treatment planning, lab communication, women in dentistry, Ladies of the Mill, NADL, dental community, mentorship, entrepreneurship, lab owner, startup lab, zirconia shading, translucency, aesthetic dentistry, smile design, digital design, design technician, porcelain, furnaces, waxing, scanning, dental scanner, exocad training, YouTube learning, continuing education, dental education, dental materials, composite, acrylic, denture teeth, manufacturing, milling center, outsourcing, digital lab, workflow optimization, lab efficiency, patient care, clinician communication, KOL, dental events, Lab Day, dental lectures, innovation, technology, workflow integration, digital smile design, prosthetics, crowns, bridges, Maryland bridge, ceramics technician, dental artistry, education, collaboration, networking, inspiration, female technicians, global dentistry, dental business, sales, leadership, customer service, mentorship, career growth, dental laboratory, CAD designer, implants, esthetics, teamwork, dental culture, modern dentistry, future of dentistry, passion, creativity, dental podcast, Voices From the Bench, Mallorca 2026, international dentistry, workflow solutions, digital transformation, clinical workflow, restorative dentistry, advanced materials, dental innovation, shade matching, analog skills, technician life, dental entrepreneur, cosmetic dentistry, milling workflows, digital future, education journey, lab life, artistic dentistry, dental tech community</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.</h3>

<p>Fresh off the beaches and lectures of the beautiful island of Mallorca at the <a href="https://exocad.com/" rel="nofollow noopener">exocad</a> Insights 2026 , Elvis and Barb sat down with three incredible women proving that digital dentistry is global, creative, and fueled by passion. First up is <strong>Andreea Bordea</strong>, a ceramist and lab owner originally from Romania who found her way into dental technology after narrowly missing acceptance into dental school. From analog waxing and staining zirconia with a single A2 shade to opening her own lab in Spain and building a digital workflow around exocad, Andreea shares the journey of learning everything the hard way. She talks about teaching herself digital dentistry, building a team, and how social media unexpectedly became her outlet while working alone in her lab. The conversation also dives into Ivoclar materials, zirconia, and the excitement around new products launched at Insights.</p>

<p>Then the microphones turn to <strong>Denisse Ramos</strong> from for one of the most energetic conversations of the event. Denisse talks about her journey from Enterprise Rent-A-Car and Coca-Cola into the dental industry, eventually becoming a major force in digital workflows, 3D printing, and equipment sales. From Dentsply to Desktop Health and now leading sales at New Stetic USA, Denisse shares stories about mentorship, industry evolution, women in dentistry, and why labs need to charge for their expertise. We all talk about the rise of digital dentistry, treatment planning frustrations, social media, the future of dentures, and the importance of giving back through organizations like Ladies of the Mill and the NADL.</p>

<p>Finally, Elvis met <strong>Daniela Torres</strong>, better known online as “Danny Designer,” a digital designer from Chile whose Instagram portfolio turned into a thriving business. Daniela explains how she taught herself exocad through YouTube before traveling to Madrid for advanced training, eventually working at the MOD Institute in South Carolina before returning to Chile to build her own remote design business. From designing full arch restorations and dentures to handling dozens of cases a day entirely through email and WhatsApp, Daniela proves how powerful digital dentistry and social media have become for technicians worldwide. The conversation wraps with excitement around exocad’s newest updates, the exocad Hub, and what it means to be recognized as an exocad Hero.</p><p>Special Guests: Andreea Bordea, Daniela Torres, and Denisse Lasso Ramos.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.</h3>

<p>Fresh off the beaches and lectures of the beautiful island of Mallorca at the <a href="https://exocad.com/" rel="nofollow noopener">exocad</a> Insights 2026 , Elvis and Barb sat down with three incredible women proving that digital dentistry is global, creative, and fueled by passion. First up is <strong>Andreea Bordea</strong>, a ceramist and lab owner originally from Romania who found her way into dental technology after narrowly missing acceptance into dental school. From analog waxing and staining zirconia with a single A2 shade to opening her own lab in Spain and building a digital workflow around exocad, Andreea shares the journey of learning everything the hard way. She talks about teaching herself digital dentistry, building a team, and how social media unexpectedly became her outlet while working alone in her lab. The conversation also dives into Ivoclar materials, zirconia, and the excitement around new products launched at Insights.</p>

<p>Then the microphones turn to <strong>Denisse Ramos</strong> from for one of the most energetic conversations of the event. Denisse talks about her journey from Enterprise Rent-A-Car and Coca-Cola into the dental industry, eventually becoming a major force in digital workflows, 3D printing, and equipment sales. From Dentsply to Desktop Health and now leading sales at New Stetic USA, Denisse shares stories about mentorship, industry evolution, women in dentistry, and why labs need to charge for their expertise. We all talk about the rise of digital dentistry, treatment planning frustrations, social media, the future of dentures, and the importance of giving back through organizations like Ladies of the Mill and the NADL.</p>

<p>Finally, Elvis met <strong>Daniela Torres</strong>, better known online as “Danny Designer,” a digital designer from Chile whose Instagram portfolio turned into a thriving business. Daniela explains how she taught herself exocad through YouTube before traveling to Madrid for advanced training, eventually working at the MOD Institute in South Carolina before returning to Chile to build her own remote design business. From designing full arch restorations and dentures to handling dozens of cases a day entirely through email and WhatsApp, Daniela proves how powerful digital dentistry and social media have become for technicians worldwide. The conversation wraps with excitement around exocad’s newest updates, the exocad Hub, and what it means to be recognized as an exocad Hero.</p><p>Special Guests: Andreea Bordea, Daniela Torres, and Denisse Lasso Ramos.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>428: exocad Insights 2026 Part 2: Pinhas Adar, Javier Perez Lopez, &amp; Dora Rodrigues</title>
  <link>https://www.voicesfromthebench.com/428</link>
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  <pubDate>Mon, 08 Jun 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/4b5349b3-2fb2-4238-b8ee-9cd506d2291d.mp3" length="62269440" type="audio/mpeg"/>
  <itunes:episode>428</itunes:episode>
  <itunes:title>exocad Insights 2026 Part 2: Pinhas Adar, Javier Perez Lopez, &amp; Dora Rodrigues</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>At exocad Insights 2026, we talk with members of Oral Design International Foundation, Pinhas Adar and Javier Perez Lopez about the lasting legacy of Willi Geller and the importance of passion, mentorship, and community in dental technology. Then Dora Rodrigues shares her journey into advanced digital workflows, becoming a certified exocad trainer, and teaching full-arch dentistry around the world.</itunes:subtitle>
  <itunes:duration>1:04:47</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/4/4b5349b3-2fb2-4238-b8ee-9cd506d2291d/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hello voices from the bench community, &lt;a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener"&gt;John Wilson&lt;/a&gt; here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener"&gt;PrograMill 7&lt;/a&gt;. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.&lt;/h3&gt;

&lt;p&gt;This week Elvis and Barb are back at exocad Insights 2026 where the microphones captured two very different conversations that somehow landed on the exact same thing: passion still matters. First up, we sat down with longtime dental technicians and &lt;a href="https://www.oraldesign.org/" rel="nofollow noopener"&gt;Oral Design International Foundation&lt;/a&gt; members &lt;strong&gt;Pinhas Adar&lt;/strong&gt; and &lt;strong&gt;Javier Perez&lt;/strong&gt; to talk about the legacy of the legendary Willi Geller and how one man helped elevate dental technicians from the shadows to respected members of the restorative team. From stories of learning under masters in Switzerland to building a worldwide family of 127 members across 34 countries, the conversation dives deep into friendship, mentorship, craftsmanship, and why face-to-face connection still matters in a digital world. They also share details about upcoming memorial and symposium events dedicated to carrying on Willi’s philosophy of passion, respect, and sharing knowledge without ego.&lt;/p&gt;

&lt;p&gt;Then the crew caught up with returning guest &lt;strong&gt;Dora Rodrigues&lt;/strong&gt;, who has gone from conversion queen to certified exocad trainer, full-arch educator, and lab owner running an increasingly digital workflow. Dora talks about finally bringing milling in-house, the terrifying learning curve that came with it, and how mastering workflows like split bars and partial CAD has completely changed the way she designs full-arch restorations. Between traveling internationally to lecture, teaching labs how to streamline their workflows, and still designing cases herself, Dora proves that digital dentistry still takes serious technical skill, problem-solving, and obsession with detail. It’s an episode full of passion, legacy, technology, and the reminder that no matter how digital dentistry gets… the people behind it still make all the difference.&lt;/p&gt;

&lt;p&gt;Today’s dental labs are under more pressure than ever — tighter turnaround times, staffing challenges, and nonstop production demands. That’s why efficiency and reliability matter more than ever before.&lt;/p&gt;

&lt;p&gt;More laboratories continue turning to &lt;a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow noopener"&gt;Roland DGA&lt;/a&gt; and the proven performance of the DGSHAPE DWX Series milling solutions to keep production moving smoothly. Reliable workflows help reduce downtime, minimize remakes, and allow technicians to focus on quality work instead of troubleshooting equipment.&lt;/p&gt;

&lt;p&gt;For labs exploring digital dentures, the Elevate Denture Solution offers a streamlined workflow with validated CAM strategies and Ivotion compatibility through &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT software&lt;/a&gt; — helping labs adopt digital production without unnecessary complexity.&lt;/p&gt;

&lt;p&gt;Because labs don’t need more stress. They need dependable systems that simply work.&lt;br&gt;
 Special Guests: Dora Rodrigues, Javier Perez Lopez, and Pinhas Adar MDT, CDT.&lt;/p&gt;
</description>
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  <content:encoded>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>This week Elvis and Barb are back at exocad Insights 2026 where the microphones captured two very different conversations that somehow landed on the exact same thing: passion still matters. First up, we sat down with longtime dental technicians and <a href="https://www.oraldesign.org/" rel="nofollow noopener">Oral Design International Foundation</a> members <strong>Pinhas Adar</strong> and <strong>Javier Perez</strong> to talk about the legacy of the legendary Willi Geller and how one man helped elevate dental technicians from the shadows to respected members of the restorative team. From stories of learning under masters in Switzerland to building a worldwide family of 127 members across 34 countries, the conversation dives deep into friendship, mentorship, craftsmanship, and why face-to-face connection still matters in a digital world. They also share details about upcoming memorial and symposium events dedicated to carrying on Willi’s philosophy of passion, respect, and sharing knowledge without ego.</p>

<p>Then the crew caught up with returning guest <strong>Dora Rodrigues</strong>, who has gone from conversion queen to certified exocad trainer, full-arch educator, and lab owner running an increasingly digital workflow. Dora talks about finally bringing milling in-house, the terrifying learning curve that came with it, and how mastering workflows like split bars and partial CAD has completely changed the way she designs full-arch restorations. Between traveling internationally to lecture, teaching labs how to streamline their workflows, and still designing cases herself, Dora proves that digital dentistry still takes serious technical skill, problem-solving, and obsession with detail. It’s an episode full of passion, legacy, technology, and the reminder that no matter how digital dentistry gets… the people behind it still make all the difference.</p>

<p>Today’s dental labs are under more pressure than ever — tighter turnaround times, staffing challenges, and nonstop production demands. That’s why efficiency and reliability matter more than ever before.</p>

<p>More laboratories continue turning to <a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow noopener">Roland DGA</a> and the proven performance of the DGSHAPE DWX Series milling solutions to keep production moving smoothly. Reliable workflows help reduce downtime, minimize remakes, and allow technicians to focus on quality work instead of troubleshooting equipment.</p>

<p>For labs exploring digital dentures, the Elevate Denture Solution offers a streamlined workflow with validated CAM strategies and Ivotion compatibility through <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT software</a> — helping labs adopt digital production without unnecessary complexity.</p>

<p>Because labs don’t need more stress. They need dependable systems that simply work.</p><p>Special Guests: Dora Rodrigues, Javier Perez Lopez, and Pinhas Adar MDT, CDT.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>This week Elvis and Barb are back at exocad Insights 2026 where the microphones captured two very different conversations that somehow landed on the exact same thing: passion still matters. First up, we sat down with longtime dental technicians and <a href="https://www.oraldesign.org/" rel="nofollow noopener">Oral Design International Foundation</a> members <strong>Pinhas Adar</strong> and <strong>Javier Perez</strong> to talk about the legacy of the legendary Willi Geller and how one man helped elevate dental technicians from the shadows to respected members of the restorative team. From stories of learning under masters in Switzerland to building a worldwide family of 127 members across 34 countries, the conversation dives deep into friendship, mentorship, craftsmanship, and why face-to-face connection still matters in a digital world. They also share details about upcoming memorial and symposium events dedicated to carrying on Willi’s philosophy of passion, respect, and sharing knowledge without ego.</p>

<p>Then the crew caught up with returning guest <strong>Dora Rodrigues</strong>, who has gone from conversion queen to certified exocad trainer, full-arch educator, and lab owner running an increasingly digital workflow. Dora talks about finally bringing milling in-house, the terrifying learning curve that came with it, and how mastering workflows like split bars and partial CAD has completely changed the way she designs full-arch restorations. Between traveling internationally to lecture, teaching labs how to streamline their workflows, and still designing cases herself, Dora proves that digital dentistry still takes serious technical skill, problem-solving, and obsession with detail. It’s an episode full of passion, legacy, technology, and the reminder that no matter how digital dentistry gets… the people behind it still make all the difference.</p>

<p>Today’s dental labs are under more pressure than ever — tighter turnaround times, staffing challenges, and nonstop production demands. That’s why efficiency and reliability matter more than ever before.</p>

<p>More laboratories continue turning to <a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow noopener">Roland DGA</a> and the proven performance of the DGSHAPE DWX Series milling solutions to keep production moving smoothly. Reliable workflows help reduce downtime, minimize remakes, and allow technicians to focus on quality work instead of troubleshooting equipment.</p>

<p>For labs exploring digital dentures, the Elevate Denture Solution offers a streamlined workflow with validated CAM strategies and Ivotion compatibility through <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT software</a> — helping labs adopt digital production without unnecessary complexity.</p>

<p>Because labs don’t need more stress. They need dependable systems that simply work.</p><p>Special Guests: Dora Rodrigues, Javier Perez Lopez, and Pinhas Adar MDT, CDT.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>426: DLAT 2026 Part 3 with Tiffany Prater, Sydney Ribera, Marlin Gohn</title>
  <link>https://www.voicesfromthebench.com/426</link>
  <guid isPermaLink="false">eb214412-9853-4656-8b9b-b52d3c2089c7</guid>
  <pubDate>Mon, 25 May 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/eb214412-9853-4656-8b9b-b52d3c2089c7.mp3" length="59840256" type="audio/mpeg"/>
  <itunes:episode>426</itunes:episode>
  <itunes:title>DLAT 2026 Part 3 with Tiffany Prater, Sydney Ribera, Marlin Gohn</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>At the 2026 DLAT meeting, Tiffany Prater and Sydney Ribera talk about mentorship, orthodontic lab work, and blending creativity with today’s digital workflows. Then Marlin Gohn from Argen shares insights on new zirconia technology, milling strategies, and what labs around the world are doing to stay ahead.</itunes:subtitle>
  <itunes:duration>1:02:15</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/e/eb214412-9853-4656-8b9b-b52d3c2089c7/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hello voices from the bench community, &lt;a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener"&gt;John Wilson&lt;/a&gt; here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener"&gt;PrograMill 7&lt;/a&gt;. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.&lt;/h3&gt;

&lt;p&gt;"LIVE" again at the 2026 &lt;a href="https://dlat.wildapricot.org/" rel="nofollow noopener"&gt;DLAT&lt;/a&gt; meeting, two very different conversations came together around one common theme: the future of dental technology is still being shaped by passionate people willing to learn, teach, and adapt. First, the podcast catches up with returning guest &lt;strong&gt;Tiffany Prater&lt;/strong&gt; from &lt;a href="https://dolortholab.com/" rel="nofollow noopener"&gt;Destination Orthodontic Lab&lt;/a&gt;, who shares how her lab journey has evolved from running a large commercial space with employees to building a smaller, more personal business focused on private practices and hands-on craftsmanship. Alongside her is &lt;strong&gt;Sydney Ribera&lt;/strong&gt;, a young technician discovering orthodontics through mentorship, creativity, and a fascination with bending wire and pouring colorful acrylic retainers. The conversation dives into the realities of learning ortho in today’s digital world, the importance of organizations like the &lt;a href="https://orthodonticresource.com/" rel="nofollow noopener"&gt;Orthodontic Resource Group&lt;/a&gt;, and why mentorship still matters more than ever in a profession where most of the training happens shoulder-to-shoulder.&lt;/p&gt;

&lt;p&gt;Then the crew sits down with &lt;strong&gt;Marlin Gohn&lt;/strong&gt; from &lt;a href="https://argen.com/en/us/#/" rel="nofollow noopener"&gt;Argen&lt;/a&gt; to talk about everything from next-generation zirconia to massive dental labs in China and the surprisingly common mistakes labs make when choosing disc sizes for milling. Marlin breaks down Argen’s new gradient translucency zirconia, explains why nesting strategy matters more than most labs realize, and shares real-world troubleshooting tips that can save labs time, money, and remakes. The conversation also wanders through SLM frameworks, milled gold crowns, PFMs, translating lectures in China, and why some old-school techniques still outperform the newest trends. &lt;/p&gt;

&lt;p&gt;Special Guests: Marlin Gohn CDT, Sydney Ribera, and Tiffany Prater CDT.&lt;/p&gt;
</description>
  <itunes:keywords>orthodontics, orthodontic lab, ortho tech, dental lab, dental technology, DLAT, ORG, Orthodontic Resource Group, Argen, zirconia, gradient translucency, GT zirconia, multilayer zirconia, dental milling, CAD/CAM, digital dentistry, Invisalign, retainers, Hawley retainers, acrylic, wire bending, laser welder, soldering, laser welding, printed models, digital workflow, private practice, orthodontic appliances, acrylic designs, tie-dye retainers, glow in the dark acrylic, JBC acrylics, EasyRx, dental creativity, dental artistry, mentorship, training, dental assisting, hygiene school, orthodontic conference, dental conference, lab owner, dental technician, dental education, public speaking, dental community, orthodontic education, dental manufacturing, SLM, selective laser melting, PFM, porcelain fused to metal, milled gold crowns, implant crowns, full arch zirconia, nesting, zirconia discs, milling strategies, sintering, translucency, incisal translucency, posterior crowns, anterior crowns, dental materials, dental labs in China, Guangzhou, dental lectures, dental presentations, translators, Cantonese, Mandarin, FDA, dental regulations, analog dentistry, digital dentures, printed dentures, dental frameworks, implant platforms, milling machines, polishing, furnaces, calibration, dental troubleshooting, crown retention, dental cements, bonding, primers, saline cleaning, crown failures, dental workflow, lab efficiency, dental innovation, dental industry, lab technology, dental equipment, orthodontic retainers, acrylic pouring, dental mentors, orthodontic mentorship, hands-on learning, dental podcast, Voices From the Bench, dental lab podcast, dental technicians, dental craftsmanship, orthodontic appliances, private labs, dental business, small business, entrepreneurship, dental networking, industry trends, dental support, vendor booths, conference lectures, continuing education, dental materials science, aesthetic dentistry, zirconia crowns, crown milling, implant dentistry, restorative dentistry, dental manufacturing, Texas freeze, lab life, dental humor, dental stories, ortho community, dental collaboration, dental future, lab management, dental innovation, dental artistry, custom retainers, orthodontic creativity, dental CAD, milling burs, nesting supports, dental finishing, occlusion, crown aesthetics, dental technology trends, dental mentorship, orthodontic workflow, dental digital transformation</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>"LIVE" again at the 2026 <a href="https://dlat.wildapricot.org/" rel="nofollow noopener">DLAT</a> meeting, two very different conversations came together around one common theme: the future of dental technology is still being shaped by passionate people willing to learn, teach, and adapt. First, the podcast catches up with returning guest <strong>Tiffany Prater</strong> from <a href="https://dolortholab.com/" rel="nofollow noopener">Destination Orthodontic Lab</a>, who shares how her lab journey has evolved from running a large commercial space with employees to building a smaller, more personal business focused on private practices and hands-on craftsmanship. Alongside her is <strong>Sydney Ribera</strong>, a young technician discovering orthodontics through mentorship, creativity, and a fascination with bending wire and pouring colorful acrylic retainers. The conversation dives into the realities of learning ortho in today’s digital world, the importance of organizations like the <a href="https://orthodonticresource.com/" rel="nofollow noopener">Orthodontic Resource Group</a>, and why mentorship still matters more than ever in a profession where most of the training happens shoulder-to-shoulder.</p>

<p>Then the crew sits down with <strong>Marlin Gohn</strong> from <a href="https://argen.com/en/us/#/" rel="nofollow noopener">Argen</a> to talk about everything from next-generation zirconia to massive dental labs in China and the surprisingly common mistakes labs make when choosing disc sizes for milling. Marlin breaks down Argen’s new gradient translucency zirconia, explains why nesting strategy matters more than most labs realize, and shares real-world troubleshooting tips that can save labs time, money, and remakes. The conversation also wanders through SLM frameworks, milled gold crowns, PFMs, translating lectures in China, and why some old-school techniques still outperform the newest trends. </p><p>Special Guests: Marlin Gohn CDT, Sydney Ribera, and Tiffany Prater CDT.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>"LIVE" again at the 2026 <a href="https://dlat.wildapricot.org/" rel="nofollow noopener">DLAT</a> meeting, two very different conversations came together around one common theme: the future of dental technology is still being shaped by passionate people willing to learn, teach, and adapt. First, the podcast catches up with returning guest <strong>Tiffany Prater</strong> from <a href="https://dolortholab.com/" rel="nofollow noopener">Destination Orthodontic Lab</a>, who shares how her lab journey has evolved from running a large commercial space with employees to building a smaller, more personal business focused on private practices and hands-on craftsmanship. Alongside her is <strong>Sydney Ribera</strong>, a young technician discovering orthodontics through mentorship, creativity, and a fascination with bending wire and pouring colorful acrylic retainers. The conversation dives into the realities of learning ortho in today’s digital world, the importance of organizations like the <a href="https://orthodonticresource.com/" rel="nofollow noopener">Orthodontic Resource Group</a>, and why mentorship still matters more than ever in a profession where most of the training happens shoulder-to-shoulder.</p>

<p>Then the crew sits down with <strong>Marlin Gohn</strong> from <a href="https://argen.com/en/us/#/" rel="nofollow noopener">Argen</a> to talk about everything from next-generation zirconia to massive dental labs in China and the surprisingly common mistakes labs make when choosing disc sizes for milling. Marlin breaks down Argen’s new gradient translucency zirconia, explains why nesting strategy matters more than most labs realize, and shares real-world troubleshooting tips that can save labs time, money, and remakes. The conversation also wanders through SLM frameworks, milled gold crowns, PFMs, translating lectures in China, and why some old-school techniques still outperform the newest trends. </p><p>Special Guests: Marlin Gohn CDT, Sydney Ribera, and Tiffany Prater CDT.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>425: DLAT 2026 Part 2 with Tony Aliatim, Rebekah Serrago, Chris Wilson, Antoine Coppens, &amp; Christian Saurman</title>
  <link>https://www.voicesfromthebench.com/425</link>
  <guid isPermaLink="false">bb155c3f-8aa3-424a-bc13-9233995fa98b</guid>
  <pubDate>Mon, 18 May 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/bb155c3f-8aa3-424a-bc13-9233995fa98b.mp3" length="71097216" type="audio/mpeg"/>
  <itunes:episode>425</itunes:episode>
  <itunes:title>DLAT 2026 Part 2 with Tony Aliatim, Rebekah Serrago, Chris Wilson, Antoine Coppens, &amp; Christian Saurman</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>At the Dental Laboratory Association of Texas Meeting 2026, Elvis and Barb sat down with Tony Aliatim from Axis Dental Milling, Rebekah Serrago and Chris Wilson from Garland Dental Services, and Antoine Coppens from Relu alongside orthodontic lab owner Christian Saurman from New England Orthodontic Laboratory. The conversations covered everything from industrial dental milling and equipment repair to AI-driven workflows that are changing how labs design and manufacture restorations. From preventive maintenance and milling strategies to fully automated AI design systems, this episode is packed with insight into where dental technology — and the lab industry — is headed next.</itunes:subtitle>
  <itunes:duration>1:13:59</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/b/bb155c3f-8aa3-424a-bc13-9233995fa98b/cover.jpg?v=1"/>
  <description>&lt;p&gt;-&lt;br&gt;
This week at the &lt;a href="https://dlat.wildapricot.org/" rel="nofollow noopener"&gt;Dental Laboratory Association of Texas&lt;/a&gt; Meeting 2026, the microphones stayed hot as three completely different conversations all circled around the same thing: how fast the dental lab industry is evolving. First up, the crew sat down with &lt;strong&gt;Tony Aliatim&lt;/strong&gt; from &lt;a href="https://axismilling.com/" rel="nofollow noopener"&gt;Axis Dental Milling&lt;/a&gt; to talk about going from biomedical engineering and printing silicone heart models for surgeons… to becoming one of the go-to names in dental milling. From industrial machining roots in Michigan to AI-powered calibration systems and Straumann plug-and-play workflows, Tony breaks down how VersaMill machines are helping labs mill everything from zirconia to implant abutments faster, smarter, and safer. Along the way, the conversation dives into HyperDent, trade show madness, wet vs dry milling nightmares, and why dental technicians may not realize how close this industry really is to aerospace-level manufacturing.&lt;/p&gt;

&lt;p&gt;Then things shifted from mills to maintenance with &lt;strong&gt;Rebekah Serrago&lt;/strong&gt; and &lt;strong&gt;Chris Wilson&lt;/strong&gt; from &lt;a href="https://garlanddental.com/" rel="nofollow noopener"&gt;Garland Dental Services&lt;/a&gt;. What started decades ago as a garage-based repair business fixing handpieces has grown into one of the industry’s best-kept secrets for equipment sales, service, and support. Rebekah shares the story of growing up folding flyers for her father’s repair company before eventually becoming CEO and expanding Garland into a massive online sales and service operation supporting everything from ovens to mills. Chris joins in to talk preventative maintenance, service certifications, keeping ancient ovens alive, and why labs desperately need dealers that actually understand the equipment they sell. It’s equal parts family-business story, repair shop wisdom, and hilarious behind-the-scenes dental lab banter.&lt;/p&gt;

&lt;p&gt;Finally, the future officially arrived when the podcast crew sat down with &lt;strong&gt;Antoine Coppens&lt;/strong&gt; from &lt;a href="https://www.relu.ai/" rel="nofollow noopener"&gt;Relu&lt;/a&gt; and orthodontic lab owner &lt;strong&gt;Christian Saurman&lt;/strong&gt; of &lt;a href="https://neolab.com/" rel="nofollow noopener"&gt;New England Orthodontic Laboratory&lt;/a&gt;. What started as four engineering students experimenting with AI in Belgium somehow turned into fully automated dental workflows capable of designing surgical guides, night guards, models, and restorations in minutes. The conversation explores how AI is reshaping lab workflows, reducing manual design time, integrating directly into LMS systems, and even learning individual lab preferences. Christian explains how his custom-built orthodontic lab management system helped eliminate workflow chaos and automate huge portions of production, while Antoine gives a fascinating look into where dental AI is headed next. Between AI-generated appliances, automated scan checks, and self-learning workflows, this episode feels less like science fiction and more like a preview of what labs will look like over the next five years. Special Guests: Antoine Coppens, Chris Wilson, Christian Saurman, Rebekah Serrago, and Tony Aliatim.&lt;/p&gt;
</description>
  <itunes:keywords>DLAT, dental lab, dental technology, Voices From the Bench, Axis Dental, VersaMill, Garland Dental, Relu, AI dentistry, milling, dental milling, zirconia, PMMA, titanium, implant abutments, Straumann, Modjaw, HyperDent, exocad, 3Shape, CAD/CAM, dental CAD, CAM software, dental AI, artificial intelligence, lab automation, digital dentistry, dental workflow, milling machines, industrial milling, preventive maintenance, dental equipment repair, handpiece repair, ovens, dental ovens, VHF, Roland, Amann Girrbach, Takema, dental service, dental technician, dental lab technician, dental podcast, lab management software, LMS, RxWizard, orthodontics, orthodontic lab, New England Orthodontic Laboratory, NeoLab, surgical guides, intraoral scanner, CBCT, panoramic radiograph, STL files, workflow automation, dental innovation, implant workflow, implant crowns, milling burs, dental materials, e.max, zirconia crowns, night guards, splints, digital workflows, lab efficiency, dental manufacturing, AI design, automated design, dental software, 3D printing, biomedical engineering, MRI, CT scan, silicone printing, tissue printing, stem cells, engineering, Detroit, Michigan, trade shows, LMT Chicago, Midwinter Meeting, dental scanners, digital models, nesting software, dental implants, FDA validation, plug and play, PNP, milling accuracy, repeatability, calibration, AI calibration, smart mills, clinicians, chairside milling, in-house lab, lab workflow, digital lab, dental innovation, restorative dentistry, orthodontic appliances, aligners, Invisalign, robotic surgery, segmentation, mandibular canal, surgical planning, dental scanning, scan quality, AI scan analysis, crown design, margin lines, digital cases, dental automation, dental manufacturing, workflow integration, APIs, cloud workflow, design presets, doctor portal, dental prescriptions, barcoding, production workflow, lab systems, customization, technician workflow, dental support, customer support, repair technicians, equipment service, lab solutions, dental education, dental industry, dental conversations, dental business, family business, women in dentistry, CEO, online dental sales, social media marketing, dental e-commerce, dental parts, dental tools, milling tools, resin printing, 3D printed models, dental printing, digital orthodontics, pediatric dentistry, workflow optimization, lab growth, future of dentistry, dental engineering, dental nerds, dental innovation podcast, dental community, dental networking, dental trends, dental future, lab operations, manufacturing technology, dental entrepreneurship, dental repairs, lab equipment, workflow efficiency, digital transformation, dental AI software, AI workflow, automated workflows, dental labs, lab life, dental culture, tech support, training, engineering solutions, custom solutions, implant milling, digital impressions, STL workflow, scan alignment, AI learning, machine learning, customization, productivity, dental business growth, workflow solutions, dental service center, milling centers, validated workflows, FDA compliance, lab productivity, dental systems, digital manufacturing, dental excellence, dental craftsmanship, dental conversations podcast</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>-<br>
This week at the <a href="https://dlat.wildapricot.org/" rel="nofollow noopener">Dental Laboratory Association of Texas</a> Meeting 2026, the microphones stayed hot as three completely different conversations all circled around the same thing: how fast the dental lab industry is evolving. First up, the crew sat down with <strong>Tony Aliatim</strong> from <a href="https://axismilling.com/" rel="nofollow noopener">Axis Dental Milling</a> to talk about going from biomedical engineering and printing silicone heart models for surgeons… to becoming one of the go-to names in dental milling. From industrial machining roots in Michigan to AI-powered calibration systems and Straumann plug-and-play workflows, Tony breaks down how VersaMill machines are helping labs mill everything from zirconia to implant abutments faster, smarter, and safer. Along the way, the conversation dives into HyperDent, trade show madness, wet vs dry milling nightmares, and why dental technicians may not realize how close this industry really is to aerospace-level manufacturing.</p>

<p>Then things shifted from mills to maintenance with <strong>Rebekah Serrago</strong> and <strong>Chris Wilson</strong> from <a href="https://garlanddental.com/" rel="nofollow noopener">Garland Dental Services</a>. What started decades ago as a garage-based repair business fixing handpieces has grown into one of the industry’s best-kept secrets for equipment sales, service, and support. Rebekah shares the story of growing up folding flyers for her father’s repair company before eventually becoming CEO and expanding Garland into a massive online sales and service operation supporting everything from ovens to mills. Chris joins in to talk preventative maintenance, service certifications, keeping ancient ovens alive, and why labs desperately need dealers that actually understand the equipment they sell. It’s equal parts family-business story, repair shop wisdom, and hilarious behind-the-scenes dental lab banter.</p>

<p>Finally, the future officially arrived when the podcast crew sat down with <strong>Antoine Coppens</strong> from <a href="https://www.relu.ai/" rel="nofollow noopener">Relu</a> and orthodontic lab owner <strong>Christian Saurman</strong> of <a href="https://neolab.com/" rel="nofollow noopener">New England Orthodontic Laboratory</a>. What started as four engineering students experimenting with AI in Belgium somehow turned into fully automated dental workflows capable of designing surgical guides, night guards, models, and restorations in minutes. The conversation explores how AI is reshaping lab workflows, reducing manual design time, integrating directly into LMS systems, and even learning individual lab preferences. Christian explains how his custom-built orthodontic lab management system helped eliminate workflow chaos and automate huge portions of production, while Antoine gives a fascinating look into where dental AI is headed next. Between AI-generated appliances, automated scan checks, and self-learning workflows, this episode feels less like science fiction and more like a preview of what labs will look like over the next five years.</p><p>Special Guests: Antoine Coppens, Chris Wilson, Christian Saurman, Rebekah Serrago, and Tony Aliatim.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>-<br>
This week at the <a href="https://dlat.wildapricot.org/" rel="nofollow noopener">Dental Laboratory Association of Texas</a> Meeting 2026, the microphones stayed hot as three completely different conversations all circled around the same thing: how fast the dental lab industry is evolving. First up, the crew sat down with <strong>Tony Aliatim</strong> from <a href="https://axismilling.com/" rel="nofollow noopener">Axis Dental Milling</a> to talk about going from biomedical engineering and printing silicone heart models for surgeons… to becoming one of the go-to names in dental milling. From industrial machining roots in Michigan to AI-powered calibration systems and Straumann plug-and-play workflows, Tony breaks down how VersaMill machines are helping labs mill everything from zirconia to implant abutments faster, smarter, and safer. Along the way, the conversation dives into HyperDent, trade show madness, wet vs dry milling nightmares, and why dental technicians may not realize how close this industry really is to aerospace-level manufacturing.</p>

<p>Then things shifted from mills to maintenance with <strong>Rebekah Serrago</strong> and <strong>Chris Wilson</strong> from <a href="https://garlanddental.com/" rel="nofollow noopener">Garland Dental Services</a>. What started decades ago as a garage-based repair business fixing handpieces has grown into one of the industry’s best-kept secrets for equipment sales, service, and support. Rebekah shares the story of growing up folding flyers for her father’s repair company before eventually becoming CEO and expanding Garland into a massive online sales and service operation supporting everything from ovens to mills. Chris joins in to talk preventative maintenance, service certifications, keeping ancient ovens alive, and why labs desperately need dealers that actually understand the equipment they sell. It’s equal parts family-business story, repair shop wisdom, and hilarious behind-the-scenes dental lab banter.</p>

<p>Finally, the future officially arrived when the podcast crew sat down with <strong>Antoine Coppens</strong> from <a href="https://www.relu.ai/" rel="nofollow noopener">Relu</a> and orthodontic lab owner <strong>Christian Saurman</strong> of <a href="https://neolab.com/" rel="nofollow noopener">New England Orthodontic Laboratory</a>. What started as four engineering students experimenting with AI in Belgium somehow turned into fully automated dental workflows capable of designing surgical guides, night guards, models, and restorations in minutes. The conversation explores how AI is reshaping lab workflows, reducing manual design time, integrating directly into LMS systems, and even learning individual lab preferences. Christian explains how his custom-built orthodontic lab management system helped eliminate workflow chaos and automate huge portions of production, while Antoine gives a fascinating look into where dental AI is headed next. Between AI-generated appliances, automated scan checks, and self-learning workflows, this episode feels less like science fiction and more like a preview of what labs will look like over the next five years.</p><p>Special Guests: Antoine Coppens, Chris Wilson, Christian Saurman, Rebekah Serrago, and Tony Aliatim.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>424: DLAT 2026 Part 1: Ortho Outlaws and Vulcanite Veterans with Jason Dyas &amp; Jim Collis</title>
  <link>https://www.voicesfromthebench.com/424</link>
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  <pubDate>Mon, 11 May 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/bf5c6b83-618e-45c1-9da5-23a3cb4c48bd.mp3" length="73261056" type="audio/mpeg"/>
  <itunes:episode>424</itunes:episode>
  <itunes:title>DLAT 2026 Part 1: Ortho Outlaws and Vulcanite Veterans with Jason Dyas &amp; Jim Collis</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Live from DLAT, this episode features two incredible conversations with Jason Dyas and Jim Collis. Jason shares how Ortho Outlaw grew from a garage ortho lab into a social-media-driven tech platform focused on digital workflows and wire-bending technology, while Jim reflects on 45 years in dental technology, teaching digital dentures, 3D printing, and the evolution from Vulcanite dentures all the way to photogrammetry.</itunes:subtitle>
  <itunes:duration>1:16:14</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/b/bf5c6b83-618e-45c1-9da5-23a3cb4c48bd/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hello voices from the bench community, &lt;a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener"&gt;John Wilson&lt;/a&gt; here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener"&gt;PrograMill 7&lt;/a&gt;. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.&lt;/h3&gt;

&lt;p&gt;From wire-bending machines and digital ortho workflows to Vulcanite dentures and photogrammetry, this episode from the &lt;a href="https://dlat.wildapricot.org/" rel="nofollow noopener"&gt;DLAT&lt;/a&gt; floor is packed with stories, laughs, and a whole lot of dental lab wisdom. &lt;/p&gt;

&lt;p&gt;First up, the crew sits down with Jason Dyas — better known these days as the man behind &lt;a href="https://orthodonticlabsolutions.com/ortho-outlaw/" rel="nofollow noopener"&gt;Ortho Outlaw&lt;/a&gt; and everyone’s favorite outlaw mascot, Clyde. Jason shares his journey from construction work and garage-built orthodontic appliances to running successful ortho labs and diving headfirst into digital technology. What started with fax-machine marketing and Walmart bench grinders eventually evolved into automated wire-bending machines, digital scanning, social media content creation, and a growing mission to help older labs embrace modern workflows instead of shutting their doors. The conversation covers everything from AI-driven ortho tech and the future of wire bending to building a brand, traveling to industry events around the world, and how Ortho Outlaw became one of the most recognizable new names in orthodontic lab social media.&lt;/p&gt;

&lt;p&gt;Then the podcast catches up with longtime friend of the show Jim Collis for an incredible deep dive into 45 years of dental technology experience. Jim talks about teaching hands-on courses at DLAT, helping labs transition from analog workflows into digital dentures and 3D printing, and why education is still the key to success in modern dentistry. From discussing AI-assisted denture design and automated workflows to reminiscing about fixing Vulcanite dentures and the earliest days of implants, Jim delivers one amazing story after another. Along the way, he shares lessons from his CDT journey, the mentors who shaped his career, his passion for consulting and education, and why he still loves this industry after nearly five decades. It’s equal parts history lesson, technology discussion, and classic Voices From the Bench chaos — complete with Star Trek references, Slurpee stories, and enough off-topic tangents to make Barb proud. Special Guests: Clyde, Jason Dyas, and Jim Collis CDT.&lt;/p&gt;
</description>
  <itunes:keywords>orthodontics, orthodontic lab, ortho lab, Ortho Outlaw, Clyde, Jason Dyas, Jim Collis, Voices From the Bench, DLAT, DLAT 2026, dental lab, dental technology, CDT, certified dental technician, orthodontic appliances, Crozats, Hawley retainers, acrylic work, wire bending, wire bender, automated wire bending, AOS wire bender, digital orthodontics, digital dentistry, digital workflow, 3D printing, removable prosthetics, dentures, digital dentures, Crown and Bridge, photogrammetry, Vulcanite dentures, implant dentistry, ortho appliances, lab owner, dental technician, dental podcast, dental education, lab technology, analog dentistry, digital transition, scanning, desktop scanner, 3Shape, exocad, AI dentistry, AI design, 3Shape Automate, denture design, STL files, dental software, dental CAD, dental CAM, dental design, lab workflow, printing resins, resin printing, wash station, Dreve, Frozen printer, Sonic XL, Harvest materials, Rhino cleaner, non-alcohol cleaner, dental materials, dental equipment, laser welder, Sunstone Laser Welders, IDS, Chicago Midwinter, Lab Day West, AAO, Germany, orthodontic meetings, dental conferences, dental trade show, dental industry, social media marketing, dental influencer, dental content creator, dental videos, dental reviews, product reviews, dental equipment reviews, ortho technology, AI orthodontics, digital scanning, study model scanning, orthodontic lab solutions, Digital Ortho Pros, orthodontic lab pros, Tennessee, Knoxville, California, Northern California, Stockton, Lodi, Sacramento, Bay Area, garage lab, startup lab, fax marketing, dental sales, orthodontists, impressions, stone models, appliance fabrication, dental innovation, dental entrepreneurship, entrepreneur, dental consulting, Collins Dental Consulting, lab consulting, lab management, dental education courses, hands-on course, removable dentistry, naturalized denture bases, denture printing, dental printers, build plate, resin heating, FEP screen, print calibration, dental troubleshooting, dental R&amp;D, dental innovation, dental workflow, digital lab, dental technicians, lab burnout, technology adoption, future of dental labs, next generation labs, younger technicians, gaming generation, digital learning, YouTube education, dental YouTube, online learning, workflow optimization, additive manufacturing, digital models, cloud storage, storage sheds, dental archives, dental scanning services, AI workflow, dental automation, order forms, automated design, bridge design, crown design, denture workflow, removable lab, Crown and Bridge technician, implant restorations, transmandibular implants, magnet overdentures, Jackson magnets, pre-magnets, dental history, dental evolution, lab stories, dental mentorship, Triton College, Wayne Zaruba, dental instructors, dental school, lab craftsmanship, denture repairs, porcelain teeth, acrylic dentures, articulators, bench grinder, Dremel, monomer, dental safety, resin odors, dental printing setup, printer camera, wash and cure, dental troubleshooting, dental manufacturing, lab startup, dental community, orthodontic community, ORG, orthodontic resource group, lab networking, dental collaboration, dental teamwork, digital adoption, dental legacy, dental craftsmanship, dental artistry, dental future, golf, fishing, trucking, construction work, Harley Davidson, social media merch, dental branding, influencer marketing, SEO, ROI, Instagram, Facebook, LinkedIn, YouTube videos, dental photography, podcast guest, industry veteran, lab culture, dental humor, dental stories, technology in dentistry, modern dental lab, traditional dental lab, future of orthodontics, future of dentures, dental innovation community</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>From wire-bending machines and digital ortho workflows to Vulcanite dentures and photogrammetry, this episode from the <a href="https://dlat.wildapricot.org/" rel="nofollow noopener">DLAT</a> floor is packed with stories, laughs, and a whole lot of dental lab wisdom. </p>

<p>First up, the crew sits down with Jason Dyas — better known these days as the man behind <a href="https://orthodonticlabsolutions.com/ortho-outlaw/" rel="nofollow noopener">Ortho Outlaw</a> and everyone’s favorite outlaw mascot, Clyde. Jason shares his journey from construction work and garage-built orthodontic appliances to running successful ortho labs and diving headfirst into digital technology. What started with fax-machine marketing and Walmart bench grinders eventually evolved into automated wire-bending machines, digital scanning, social media content creation, and a growing mission to help older labs embrace modern workflows instead of shutting their doors. The conversation covers everything from AI-driven ortho tech and the future of wire bending to building a brand, traveling to industry events around the world, and how Ortho Outlaw became one of the most recognizable new names in orthodontic lab social media.</p>

<p>Then the podcast catches up with longtime friend of the show Jim Collis for an incredible deep dive into 45 years of dental technology experience. Jim talks about teaching hands-on courses at DLAT, helping labs transition from analog workflows into digital dentures and 3D printing, and why education is still the key to success in modern dentistry. From discussing AI-assisted denture design and automated workflows to reminiscing about fixing Vulcanite dentures and the earliest days of implants, Jim delivers one amazing story after another. Along the way, he shares lessons from his CDT journey, the mentors who shaped his career, his passion for consulting and education, and why he still loves this industry after nearly five decades. It’s equal parts history lesson, technology discussion, and classic Voices From the Bench chaos — complete with Star Trek references, Slurpee stories, and enough off-topic tangents to make Barb proud.</p><p>Special Guests: Clyde, Jason Dyas, and Jim Collis CDT.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>From wire-bending machines and digital ortho workflows to Vulcanite dentures and photogrammetry, this episode from the <a href="https://dlat.wildapricot.org/" rel="nofollow noopener">DLAT</a> floor is packed with stories, laughs, and a whole lot of dental lab wisdom. </p>

<p>First up, the crew sits down with Jason Dyas — better known these days as the man behind <a href="https://orthodonticlabsolutions.com/ortho-outlaw/" rel="nofollow noopener">Ortho Outlaw</a> and everyone’s favorite outlaw mascot, Clyde. Jason shares his journey from construction work and garage-built orthodontic appliances to running successful ortho labs and diving headfirst into digital technology. What started with fax-machine marketing and Walmart bench grinders eventually evolved into automated wire-bending machines, digital scanning, social media content creation, and a growing mission to help older labs embrace modern workflows instead of shutting their doors. The conversation covers everything from AI-driven ortho tech and the future of wire bending to building a brand, traveling to industry events around the world, and how Ortho Outlaw became one of the most recognizable new names in orthodontic lab social media.</p>

<p>Then the podcast catches up with longtime friend of the show Jim Collis for an incredible deep dive into 45 years of dental technology experience. Jim talks about teaching hands-on courses at DLAT, helping labs transition from analog workflows into digital dentures and 3D printing, and why education is still the key to success in modern dentistry. From discussing AI-assisted denture design and automated workflows to reminiscing about fixing Vulcanite dentures and the earliest days of implants, Jim delivers one amazing story after another. Along the way, he shares lessons from his CDT journey, the mentors who shaped his career, his passion for consulting and education, and why he still loves this industry after nearly five decades. It’s equal parts history lesson, technology discussion, and classic Voices From the Bench chaos — complete with Star Trek references, Slurpee stories, and enough off-topic tangents to make Barb proud.</p><p>Special Guests: Clyde, Jason Dyas, and Jim Collis CDT.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>423: Kent Kohli is Always in Pursuit of a More Excellent Way</title>
  <link>https://www.voicesfromthebench.com/423</link>
  <guid isPermaLink="false">0fa7a19b-3af5-4247-929c-04bd4f83e179</guid>
  <pubDate>Mon, 04 May 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/0fa7a19b-3af5-4247-929c-04bd4f83e179.mp3" length="66683520" type="audio/mpeg"/>
  <itunes:episode>423</itunes:episode>
  <itunes:title>Kent Kohli is Always in Pursuit of a More Excellent Way</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Kent Kohli shares how an unexpected path—from pre-dental student to passionate lab technician—led him to fall in love with ceramics and the artistry of dental technology. Guided by mentors and fueled by relentless self-education, he chose quality and growth over high-volume burnout, shaping a long, rewarding career. Now with Ivoclar, Kent is focused on giving back by helping bring hands-on education and foundational techniques to the next generation of technicians.</itunes:subtitle>
  <itunes:duration>1:09:23</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/0/0fa7a19b-3af5-4247-929c-04bd4f83e179/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hello voices from the bench community, &lt;a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener"&gt;John Wilson&lt;/a&gt; here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener"&gt;PrograMill 7&lt;/a&gt;. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.&lt;/h3&gt;

&lt;p&gt;This episode finally brings a long-awaited conversation to life with Kent Kohli, a name many in the industry recognize—but maybe don’t fully know the story behind. From an unexpected entry into dentistry (thanks to marrying his orthodontist’s daughter) to becoming a lifelong student of ceramics and education, Kent’s journey is anything but typical.&lt;/p&gt;

&lt;p&gt;What starts as a pre-dental path quickly shifts once Kent discovers the lab side of dentistry—and more importantly, where his passion truly lives. From pouring models and grinding metal to studying under legends like John Archibald, Kent shares how mentorship, curiosity, and relentless work ethic shaped his career. Along the way, he opens up about the early struggles—working 100-hour weeks, barely making ends meet, and choosing quality over the “race to the bottom” that burned out many of his peers.&lt;/p&gt;

&lt;p&gt;Kent dives deep into the evolution of dental technology, from the early days of PFMs and Empress to today’s digital workflows and liquid ceramics. But at the heart of it all is a consistent theme: education. Whether it’s learning from the “giants” of the industry or now helping guide the next generation through his role at Ivoclar, Kent sees it as a responsibility to pass on what was given to him.&lt;/p&gt;

&lt;p&gt;He also shares insights into his current mission—bringing hands-on education back to the forefront, blending traditional techniques with modern materials, and helping technicians elevate their craft beyond just production.&lt;/p&gt;

&lt;h3&gt;Rising costs, tighter deadlines, and greater demands are challenging labs everywhere. When efficiency matters, you need tools that deliver—every day.&lt;/h3&gt;

&lt;h3&gt;&lt;a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow noopener"&gt;Roland DGShape&lt;/a&gt; milling solutions are reliable and easy to use. Just turn them on and let them run—no babysitting required. Fewer remakes and less wasted material mean your team can focus on getting cases out the door.&lt;/h3&gt;

&lt;h3&gt;With the Elevate Denture solution, step into digital dentures without disrupting your workflow. Validated CAM strategies and Ivoclar compatibility mean you're building on a system you already trust.&lt;/h3&gt;

&lt;h3&gt;Ready to boost efficiency? Explore DG Shape DWX Milling Solutions and the Elevate Dental Solution at RolandDental.com.&lt;/h3&gt;

&lt;p&gt;Special Guest: Kent Kohli.&lt;/p&gt;
</description>
  <itunes:keywords>dental lab, dental technician, dental technology, ceramics, dental ceramics, crown and bridge, PFMs, all-ceramics, IPS Empress, e.max, layering, micro-layering, liquid ceramics, digital dentistry, CAD/CAM, milling, lab workflow, artistry, craftsmanship, occlusion, morphology, anterior aesthetics, posterior restorations, shade matching, surface texture, incisal edge, contour, anatomy, waxing, full contour, finishing, polishing, lab education, hands-on training, mentorship, continuing education, lifelong learning, dental school, trade school, European technique, lab culture, communication, dentist-technician relationship, chairside experience, orthodontics, ortho lab, indirect bonding, impressions, models, plaster, metal frameworks, casting, burnout, Bunsen burner, electric waxer, microscopes, precision, accuracy, efficiency, productivity, high-end dentistry, boutique lab, quality over quantity, race to the bottom, pricing strategy, lab business, entrepreneurship, startup lab, in-house lab, case planning, smile design, AACD, accreditation, KOL, key opinion leader, industry leaders, innovation, materials science, Ivoclar, Noritake, Jensen, Creation porcelain, Vita, Microstar, Zubler, Empress 2, feldspathic veneers, refractory technique, platinum foil, lab ownership, partnerships, networking, Lab Day Chicago, dental conventions, symposiums, Crown Council, Hornbrook Group, clinical education, lab-to-clinic collaboration, workflow optimization, time management, work ethic, 100-hour weeks, career growth, passion, dedication, perseverance, servant leadership, giving back, teaching, coaching, next generation, social media, YouTube learning, dental community, global dentistry, lab evolution, analog to digital, efficiency vs artistry, excellence, pursuit of excellence, inspiration, industry giants, mentorship impact</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>This episode finally brings a long-awaited conversation to life with Kent Kohli, a name many in the industry recognize—but maybe don’t fully know the story behind. From an unexpected entry into dentistry (thanks to marrying his orthodontist’s daughter) to becoming a lifelong student of ceramics and education, Kent’s journey is anything but typical.</p>

<p>What starts as a pre-dental path quickly shifts once Kent discovers the lab side of dentistry—and more importantly, where his passion truly lives. From pouring models and grinding metal to studying under legends like John Archibald, Kent shares how mentorship, curiosity, and relentless work ethic shaped his career. Along the way, he opens up about the early struggles—working 100-hour weeks, barely making ends meet, and choosing quality over the “race to the bottom” that burned out many of his peers.</p>

<p>Kent dives deep into the evolution of dental technology, from the early days of PFMs and Empress to today’s digital workflows and liquid ceramics. But at the heart of it all is a consistent theme: education. Whether it’s learning from the “giants” of the industry or now helping guide the next generation through his role at Ivoclar, Kent sees it as a responsibility to pass on what was given to him.</p>

<p>He also shares insights into his current mission—bringing hands-on education back to the forefront, blending traditional techniques with modern materials, and helping technicians elevate their craft beyond just production.</p>

<h3>Rising costs, tighter deadlines, and greater demands are challenging labs everywhere. When efficiency matters, you need tools that deliver—every day.</h3>

<h3><a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow noopener">Roland DGShape</a> milling solutions are reliable and easy to use. Just turn them on and let them run—no babysitting required. Fewer remakes and less wasted material mean your team can focus on getting cases out the door.</h3>

<h3>With the Elevate Denture solution, step into digital dentures without disrupting your workflow. Validated CAM strategies and Ivoclar compatibility mean you're building on a system you already trust.</h3>

<h3>Ready to boost efficiency? Explore DG Shape DWX Milling Solutions and the Elevate Dental Solution at RolandDental.com.</h3><p>Special Guest: Kent Kohli.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>This episode finally brings a long-awaited conversation to life with Kent Kohli, a name many in the industry recognize—but maybe don’t fully know the story behind. From an unexpected entry into dentistry (thanks to marrying his orthodontist’s daughter) to becoming a lifelong student of ceramics and education, Kent’s journey is anything but typical.</p>

<p>What starts as a pre-dental path quickly shifts once Kent discovers the lab side of dentistry—and more importantly, where his passion truly lives. From pouring models and grinding metal to studying under legends like John Archibald, Kent shares how mentorship, curiosity, and relentless work ethic shaped his career. Along the way, he opens up about the early struggles—working 100-hour weeks, barely making ends meet, and choosing quality over the “race to the bottom” that burned out many of his peers.</p>

<p>Kent dives deep into the evolution of dental technology, from the early days of PFMs and Empress to today’s digital workflows and liquid ceramics. But at the heart of it all is a consistent theme: education. Whether it’s learning from the “giants” of the industry or now helping guide the next generation through his role at Ivoclar, Kent sees it as a responsibility to pass on what was given to him.</p>

<p>He also shares insights into his current mission—bringing hands-on education back to the forefront, blending traditional techniques with modern materials, and helping technicians elevate their craft beyond just production.</p>

<h3>Rising costs, tighter deadlines, and greater demands are challenging labs everywhere. When efficiency matters, you need tools that deliver—every day.</h3>

<h3><a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow noopener">Roland DGShape</a> milling solutions are reliable and easy to use. Just turn them on and let them run—no babysitting required. Fewer remakes and less wasted material mean your team can focus on getting cases out the door.</h3>

<h3>With the Elevate Denture solution, step into digital dentures without disrupting your workflow. Validated CAM strategies and Ivoclar compatibility mean you're building on a system you already trust.</h3>

<h3>Ready to boost efficiency? Explore DG Shape DWX Milling Solutions and the Elevate Dental Solution at RolandDental.com.</h3><p>Special Guest: Kent Kohli.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>421: Katherine Steinbock-Dyke: From Girl Scout Cookies to CEO of Whip Mix</title>
  <link>https://www.voicesfromthebench.com/421</link>
  <guid isPermaLink="false">60b6ea9f-000d-488c-83f9-f033b0efa54b</guid>
  <pubDate>Mon, 20 Apr 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/60b6ea9f-000d-488c-83f9-f033b0efa54b.mp3" length="61326777" type="audio/mpeg"/>
  <itunes:episode>421</itunes:episode>
  <itunes:title>Katherine Steinbock-Dyke: From Girl Scout Cookies to CEO of Whip Mix</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week we chat with Katherine Steinbock-Dyke of Whip Mix about growing up in a family-run dental company and unexpectedly working her way to CEO. She shares her path from HR and corporate roles into operations, product development, and ultimately leadership—highlighting the balance between tradition and innovation in today’s evolving lab landscape. The episode mixes stories of continuous improvement, digital transitions, and industry travel, all wrapped in the perspective of someone focused on keeping a legacy company relevant for the future.</itunes:subtitle>
  <itunes:duration>1:03:48</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/6/60b6ea9f-000d-488c-83f9-f033b0efa54b/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!&lt;/h3&gt;

&lt;h3&gt;If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I&lt;a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener"&gt;PS e.max Ceram Art&lt;/a&gt;. Create stunning depth and lifelike color in as little as one firing.&lt;/h3&gt;

&lt;h3&gt;Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;CAM has been a major topic lately, and a lot of that conversation keeps coming back to &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt;. But instead of just talking about the software itself, it’s worth looking at real-world experience. &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt; has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.&lt;/h3&gt;

&lt;p&gt;This week, Elvis and Barb sits down with Katherine Steinbock-Dyke of &lt;a href="https://whipmix.com/" rel="nofollow noopener"&gt;Whip Mix&lt;/a&gt; to talk legacy, leadership, and the evolution of a family-run powerhouse in the dental industry. As part of the Steinbock lineage, Katherine shares what it was like growing up around the business—from selling Girl Scout cookies on the shop floor to eventually stepping into the CEO role. Her journey wasn’t a straight line, starting instead in international business and corporate HR before finding her way back to Whip Mix and working her way through multiple roles across the company.&lt;/p&gt;

&lt;p&gt;The conversation dives into the realities of running a multi-generational company in a rapidly changing industry. Katherine talks about balancing tradition with innovation, from gypsum and articulators to digital workflows and resin development. She opens up about the challenges of staying relevant, the importance of continuous improvement (hello, WIN program), and what it really means to lead a team she genuinely cares about.&lt;/p&gt;

&lt;p&gt;Along the way, there’s plenty of classic bench banter—everything from assembling pizzas at Papa John’s to the chaos of early 3D printing workflows and navigating massive trade shows like IDS. The episode wraps with a look at where Whip Mix is headed, Katherine’s focus on reconnecting with labs and customers, and how the next generation is shaping the future of dental manufacturing while respecting its roots. Special Guest: Katherine Steinbock-Dyke.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, voices from the bench, dental technician, Whip Mix, Katherine Steinbock-Dyke, dental lab, dental industry, dental technology, dental materials, gypsum, articulators, dental resins, digital dentistry, analog dentistry, CAD CAM, 3D printing, Asiga, dental manufacturing, family business, leadership, CEO, next generation, succession planning, business evolution, innovation, continuous improvement, WIN program, workflow efficiency, operations, production, product development, HR, human resources, employee benefits, corporate culture, team building, management, entrepreneurship, legacy, heritage, dental education, dental schools, lab workflow, dental technicians, bench work, podcasts, Voices From the Bench, industry insights, trade shows, IDS, Lab Day, international business, global markets, Latin America, Australia, Europe, networking, mentorship, career growth, storytelling, dental community, lab life, analog vs digital, hybrid workflow, dental equipment, mixers, furnaces, model trimmers, materials science, polymers, dental labs, small business, large labs, industry trends, future of dentistry, innovation strategy, relevance, customer relationships, dealer network, partnerships, collaboration, lab owners, technicians life, bench culture</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>CAM has been a major topic lately, and a lot of that conversation keeps coming back to <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a>. But instead of just talking about the software itself, it’s worth looking at real-world experience. <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a> has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.</h3>

<p>This week, Elvis and Barb sits down with Katherine Steinbock-Dyke of <a href="https://whipmix.com/" rel="nofollow noopener">Whip Mix</a> to talk legacy, leadership, and the evolution of a family-run powerhouse in the dental industry. As part of the Steinbock lineage, Katherine shares what it was like growing up around the business—from selling Girl Scout cookies on the shop floor to eventually stepping into the CEO role. Her journey wasn’t a straight line, starting instead in international business and corporate HR before finding her way back to Whip Mix and working her way through multiple roles across the company.</p>

<p>The conversation dives into the realities of running a multi-generational company in a rapidly changing industry. Katherine talks about balancing tradition with innovation, from gypsum and articulators to digital workflows and resin development. She opens up about the challenges of staying relevant, the importance of continuous improvement (hello, WIN program), and what it really means to lead a team she genuinely cares about.</p>

<p>Along the way, there’s plenty of classic bench banter—everything from assembling pizzas at Papa John’s to the chaos of early 3D printing workflows and navigating massive trade shows like IDS. The episode wraps with a look at where Whip Mix is headed, Katherine’s focus on reconnecting with labs and customers, and how the next generation is shaping the future of dental manufacturing while respecting its roots.</p><p>Special Guest: Katherine Steinbock-Dyke.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>CAM has been a major topic lately, and a lot of that conversation keeps coming back to <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a>. But instead of just talking about the software itself, it’s worth looking at real-world experience. <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a> has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.</h3>

<p>This week, Elvis and Barb sits down with Katherine Steinbock-Dyke of <a href="https://whipmix.com/" rel="nofollow noopener">Whip Mix</a> to talk legacy, leadership, and the evolution of a family-run powerhouse in the dental industry. As part of the Steinbock lineage, Katherine shares what it was like growing up around the business—from selling Girl Scout cookies on the shop floor to eventually stepping into the CEO role. Her journey wasn’t a straight line, starting instead in international business and corporate HR before finding her way back to Whip Mix and working her way through multiple roles across the company.</p>

<p>The conversation dives into the realities of running a multi-generational company in a rapidly changing industry. Katherine talks about balancing tradition with innovation, from gypsum and articulators to digital workflows and resin development. She opens up about the challenges of staying relevant, the importance of continuous improvement (hello, WIN program), and what it really means to lead a team she genuinely cares about.</p>

<p>Along the way, there’s plenty of classic bench banter—everything from assembling pizzas at Papa John’s to the chaos of early 3D printing workflows and navigating massive trade shows like IDS. The episode wraps with a look at where Whip Mix is headed, Katherine’s focus on reconnecting with labs and customers, and how the next generation is shaping the future of dental manufacturing while respecting its roots.</p><p>Special Guest: Katherine Steinbock-Dyke.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>417: Lab Day Chicago 2026 Part 3 with Frederic Rapp, Casey Baldwin, &amp; Darin Lockaby</title>
  <link>https://www.voicesfromthebench.com/417</link>
  <guid isPermaLink="false">4dc2dc2e-1920-42ad-96ce-6cc969420e3f</guid>
  <pubDate>Mon, 23 Mar 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/4dc2dc2e-1920-42ad-96ce-6cc969420e3f.mp3" length="69894940" type="audio/mpeg"/>
  <itunes:episode>417</itunes:episode>
  <itunes:title>Lab Day Chicago 2026 Part 3 with Frederic Rapp, Casey Baldwin, &amp; Darin Lockaby</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Live from the Ivoclar Ballroom at Lab Day 2026, Elvis and Barb talk with Frederic Rapp about his journey from a small family lab to scaling a 150-person operation and now helping labs unlock their data with icortica. Then Casey Baldwin (Ivoclar) and Darin Lockaby (DESS) join to break down their new plug-and-play workflow for milling FDA-compliant abutments in-house—giving labs more control and better margins.</itunes:subtitle>
  <itunes:duration>1:12:44</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/4/4dc2dc2e-1920-42ad-96ce-6cc969420e3f/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!&lt;/h3&gt;

&lt;h3&gt;If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I&lt;a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener"&gt;PS e.max Ceram Art&lt;/a&gt;. Create stunning depth and lifelike color in as little as one firing.&lt;/h3&gt;

&lt;h3&gt;Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;When it comes to digital dentures, design is easy—manufacturing is where things get messy.&lt;/h3&gt;

&lt;h3&gt;That’s why the Elevate Denture Solution brings it all together. Built by &lt;a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow noopener"&gt;Roland DGSHAPE&lt;/a&gt;, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;, and &lt;a href="https://www.follow-me-tech.com/" rel="nofollow noopener"&gt;FOLLOW-ME! Technology Group&lt;/a&gt;, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.&lt;/h3&gt;

&lt;h3&gt;Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.&lt;/h3&gt;

&lt;p&gt;"Live" from the Ivoclar ballroom at Lab Day 2026, Elvis and Barb dives into conversations that perfectly capture what this industry is all about—innovation, relationships, and a whole lot of nerding out.&lt;/p&gt;

&lt;p&gt;We kick things off with &lt;strong&gt;Frederic Rapp&lt;/strong&gt;, who went from growing up in his dad’s basement lab in France to scaling it into one of the largest labs in Europe. After selling the business, he found his way back into the industry through innovation—helping labs unlock the gold mine sitting inside their own data with &lt;a href="https://www.icortica.com/" rel="nofollow noopener"&gt;icortica&lt;/a&gt;. From dashboards to AI-driven insights and even voice-activated notes in the parking lot, it’s all about working smarter, not harder… and maybe not looking like an idiot when you walk into a doctor’s office.&lt;/p&gt;

&lt;p&gt;Then things shift to a great partnership with &lt;strong&gt;Casey Baldwin&lt;/strong&gt; and &lt;strong&gt;Darin Lockaby&lt;/strong&gt;, where we get into a seriously cool collaboration between &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; and &lt;a href="https://www.dess-usa.com/" rel="nofollow noopener"&gt;DESS&lt;/a&gt;. Think plug-and-play workflows that let labs mill their own abutments in-house—FDA compliant, streamlined, and actually simple. With margins tighter than ever, this kind of control over production isn’t just nice… it’s becoming necessary.&lt;/p&gt;

&lt;p&gt;From scaling labs to scaling data, from implants to AI, this episode is packed with insight, laughs, and a clear message: the labs that embrace technology (without losing the human touch) are the ones that are going to win.&lt;/p&gt;

&lt;h3&gt;Join us at &lt;a href="https://exocad.com/insights-2026" rel="nofollow noopener"&gt;exocad Insights 2026&lt;/a&gt;, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.&lt;/h3&gt;

&lt;h3&gt;Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.&lt;/h3&gt;

&lt;h3&gt;Tickets are limited. Visit exocad.com/insights-2026 and use code &lt;strong&gt;VFTBPalma15&lt;/strong&gt; for 15% off.&lt;/h3&gt;

&lt;p&gt;Special Guests: Casey Baldwin, Darin Lockaby, and Frederic Rapp.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory,voices from the bench, LabDay, Ivoclar, ballroom, live podcast, Frédéric Rapp, Elvis, Barb, Casey Baldwin, Darren Lockerby, DES, iCortica, Rob Nazel, Bob Cohen, Open Implants, Crown Ceram, dental lab, dental technician, engineering, mechanical engineering, rapid prototyping, digital dentistry, innovation, private equity, consolidation, lab growth, team building, leadership, data, database, analytics, dashboards, AI, automation, workflow, LMS, lab management system, Magic Touch, ABS, GreatLab, integration, API, software, technology, insights, customer retention, customer behavior, onboarding, case tracking, reporting, real-time data, alerts, notifications, sales strategy, business development, relationships, efficiency, productivity, chairside, reps, field work, customer service, follow-up, communication, notes, voice input, AI assistant, tasks, scheduling, opportunity tracking, cross-selling, upselling, revenue growth, cost of acquisition, profitability, margins, scalability, digital workflow, implants, implant workflow, abutments, milling, PM7, Programill 7, Ivotion, zirconia, emax, wet milling, dry milling, calibration, CAM software, Hyperdent, Exocad, 3Shape, Dental Wings, intraoral scanner, IOS, FDA compliance, 510k, validation, plug and play, PnP, manufacturing, quality control, OEM, tie bases, blanks, custom abutments, stock abutments, workflow control, turnaround time, in-house production, outsourcing, price pressure, industry trends, collaboration, partnership, innovation, materials, CeramArt, characterization, aesthetics, removable, fixed, digital dentures, lab efficiency, automation tools, future tech, AI in dentistry, global industry, Europe labs, US labs, Canada, Australia, scaling, entrepreneurship, craftsmanship, education, training, lab life, dental community, networking, Lab Day energy</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>When it comes to digital dentures, design is easy—manufacturing is where things get messy.</h3>

<h3>That’s why the Elevate Denture Solution brings it all together. Built by <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow noopener">Roland DGSHAPE</a>, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>, and <a href="https://www.follow-me-tech.com/" rel="nofollow noopener">FOLLOW-ME! Technology Group</a>, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.</h3>

<h3>Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.</h3>

<p>"Live" from the Ivoclar ballroom at Lab Day 2026, Elvis and Barb dives into conversations that perfectly capture what this industry is all about—innovation, relationships, and a whole lot of nerding out.</p>

<p>We kick things off with <strong>Frederic Rapp</strong>, who went from growing up in his dad’s basement lab in France to scaling it into one of the largest labs in Europe. After selling the business, he found his way back into the industry through innovation—helping labs unlock the gold mine sitting inside their own data with <a href="https://www.icortica.com/" rel="nofollow noopener">icortica</a>. From dashboards to AI-driven insights and even voice-activated notes in the parking lot, it’s all about working smarter, not harder… and maybe not looking like an idiot when you walk into a doctor’s office.</p>

<p>Then things shift to a great partnership with <strong>Casey Baldwin</strong> and <strong>Darin Lockaby</strong>, where we get into a seriously cool collaboration between <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a> and <a href="https://www.dess-usa.com/" rel="nofollow noopener">DESS</a>. Think plug-and-play workflows that let labs mill their own abutments in-house—FDA compliant, streamlined, and actually simple. With margins tighter than ever, this kind of control over production isn’t just nice… it’s becoming necessary.</p>

<p>From scaling labs to scaling data, from implants to AI, this episode is packed with insight, laughs, and a clear message: the labs that embrace technology (without losing the human touch) are the ones that are going to win.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow noopener">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guests: Casey Baldwin, Darin Lockaby, and Frederic Rapp.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>When it comes to digital dentures, design is easy—manufacturing is where things get messy.</h3>

<h3>That’s why the Elevate Denture Solution brings it all together. Built by <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow noopener">Roland DGSHAPE</a>, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>, and <a href="https://www.follow-me-tech.com/" rel="nofollow noopener">FOLLOW-ME! Technology Group</a>, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.</h3>

<h3>Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.</h3>

<p>"Live" from the Ivoclar ballroom at Lab Day 2026, Elvis and Barb dives into conversations that perfectly capture what this industry is all about—innovation, relationships, and a whole lot of nerding out.</p>

<p>We kick things off with <strong>Frederic Rapp</strong>, who went from growing up in his dad’s basement lab in France to scaling it into one of the largest labs in Europe. After selling the business, he found his way back into the industry through innovation—helping labs unlock the gold mine sitting inside their own data with <a href="https://www.icortica.com/" rel="nofollow noopener">icortica</a>. From dashboards to AI-driven insights and even voice-activated notes in the parking lot, it’s all about working smarter, not harder… and maybe not looking like an idiot when you walk into a doctor’s office.</p>

<p>Then things shift to a great partnership with <strong>Casey Baldwin</strong> and <strong>Darin Lockaby</strong>, where we get into a seriously cool collaboration between <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a> and <a href="https://www.dess-usa.com/" rel="nofollow noopener">DESS</a>. Think plug-and-play workflows that let labs mill their own abutments in-house—FDA compliant, streamlined, and actually simple. With margins tighter than ever, this kind of control over production isn’t just nice… it’s becoming necessary.</p>

<p>From scaling labs to scaling data, from implants to AI, this episode is packed with insight, laughs, and a clear message: the labs that embrace technology (without losing the human touch) are the ones that are going to win.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow noopener">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guests: Casey Baldwin, Darin Lockaby, and Frederic Rapp.</p>]]>
  </itunes:summary>
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