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    <title>Voices from The Bench - Episodes Tagged with “Dental Innovation”</title>
    <link>https://www.voicesfromthebench.com/tags/dental%20innovation</link>
    <pubDate>Mon, 07 Sep 2026 06:00:00 -0400</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</itunes:summary>
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    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Deverick &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
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  <title>441: Amir Bagheri &amp; Dan Sinclair: A Touch of Magic Can Solve A Lot of Lab Issues</title>
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  <author>Elvis Deverick &amp; Barb Warner</author>
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  <itunes:episode>441</itunes:episode>
  <itunes:title>Amir Bagheri &amp; Dan Sinclair: A Touch of Magic Can Solve A Lot of Lab Issues</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Elvis sits down with Dan Sinclair and Amir Bagheri from Magic Touch Software to talk about the history of the company, how it grew from a small development project into a complete laboratory management system, and why they believe labs need more than just production tracking. They dive into automation, digital case entry, integrations, reporting, and the importance of actually understanding how a lab operates before trying to improve it.</itunes:subtitle>
  <itunes:duration>1:11:57</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;h3&gt;What if zirconia could look even more like natural teeth?&lt;/h3&gt;

&lt;h3&gt;According to Dr. Ed McLaren, “Of all the zirconia’s he's tested, the optical properties of &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s e.max zirconia are the closest to natural teeth.” (And I second that with everything I’ve see – if Barb does the read)&lt;/h3&gt;

&lt;h3&gt;Discover what’s redefining the possibilities with &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener"&gt;IPS e.max Zirconia&lt;/a&gt;.&lt;/h3&gt;

&lt;h3&gt;Join Dr. Ed McLaren for Zirconia Reimagined—an informative webinar exploring the latest advancements, clinical insights, and practical applications of zirconia in modern dentistry.&lt;/h3&gt;

&lt;h3&gt;October 5th @ 7:00 pm.  Register today at Vivalearning.com&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why &lt;a href="https://www.knightdentalgroup.com/" rel="nofollow noopener"&gt;Knight Dental&lt;/a&gt; recently launched &lt;strong&gt;SimplyARCH Studio&lt;/strong&gt;, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;&lt;strong&gt;hyperDENT&lt;/strong&gt;&lt;/a&gt;. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; helped ensure SimplyARCH Studio was designed for long-term success from day one.&lt;/h3&gt;

&lt;p&gt;What happens when you combine a family-run software company, decades of dental laboratory experience, and a mission to make labs run smarter? You get &lt;a href="https://www.magictouchsoftware.com/" rel="nofollow noopener"&gt;Magic Touch Software&lt;/a&gt;. In this episode, Elvis sits down with &lt;strong&gt;Dan Sinclair&lt;/strong&gt; and &lt;strong&gt;Amir Bagheri&lt;/strong&gt; to dig into the history, philosophy, and technology behind Magic Touch and find out why they believe a laboratory management system should do a whole lot more than just track cases through production.&lt;/p&gt;

&lt;p&gt;Dan shares his unexpected journey back to Magic Touch after leaving the company, while Amir takes us all the way back to the 1990s and the origins of the software, including how his father, Gary, helped develop what would eventually become the foundation of Magic Touch through his work with Glidewell. The conversation dives into the evolution from production-focused LMS platforms to complete business management systems that bring customer management, accounting, inventory, automation, digital case entry, integrations, reporting, and production workflows together in one place.&lt;/p&gt;

&lt;p&gt;We also get into one of the biggest challenges facing modern dental labs: digital case entry and the ever-growing pile of scanner portals and inboxes. Amir and Dan explain how Magic Touch can automate that process, reduce manual entry, minimize missed cases and errors, and give lab teams more time to actually work on cases instead of hunting them down. And if you've ever wondered how much time and money a lab can lose by having a collection of disconnected systems, this conversation makes a pretty compelling case for consolidation.&lt;/p&gt;

&lt;p&gt;But perhaps the biggest theme of the episode is that Magic Touch doesn't want to be just another software vendor. Their approach is built around implementation, consultation, process improvement, and helping labs understand what they actually want their business to look like before configuring the system to get them there. From breaking old habits to building super users, testing changes before they go live, and using data to identify where a lab needs to improve, the goal is to create a system that grows and changes with the business.&lt;/p&gt;

&lt;h3&gt;Hey, listeners—ever wonder what Elvis is doing when he’s not recording Voices from the Bench?&lt;/h3&gt;

&lt;h3&gt;He’s a client rep for Derby Dental Laboratory, out in the field every day doing chairside visits and building relationships. His job is simple—keep doctors happy and keep them coming back.&lt;/h3&gt;

&lt;h3&gt;And he couldn’t do it without &lt;a href="https://www.icortica.com/" rel="nofollow noopener"&gt;iCortica&lt;/a&gt;.&lt;/h3&gt;

&lt;h3&gt;Right from his phone, Elvis can see sales, remake rates, account notes, risks, and cross-sell opportunities—even before he walks through the door. No spreadsheets. No surprises. Just the info he needs to grow accounts.&lt;/h3&gt;

&lt;h3&gt;Stop digging for data and start taking action.&lt;/h3&gt;

&lt;h3&gt;Head to icortica.com and schedule your demo today.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Dental lab owners and managers — are you spending too much time chasing paperwork, checking portals, tracking cases, and answering doctors asking, “Is my crown done yet?”&lt;/h3&gt;

&lt;h3&gt;You didn’t start a dental lab to become a full-time paperwork wrangler. &lt;a href="https://labncloud.com/" rel="nofollow noopener"&gt;LabNCloud&lt;/a&gt; is the all-in-one, cloud-based platform built by techs, for techs, with 90+ features to streamline your entire lab — from case tracking and invoicing to shipping, time tracking, doctor portals, and automatic digital file routing.&lt;/h3&gt;

&lt;h3&gt;Stop managing chaos and start managing your lab. Visit LabNCloud.com to book your free personalized demo. And mention “Elvis is Handsome” to get your first month free.&lt;/h3&gt;

&lt;h3&gt;LabNCloud — the operating system for dental labs. Built by techs, for techs.&lt;/h3&gt;

&lt;p&gt;Special Guests: Amir Bagheri and Dan Sinclair.&lt;/p&gt;
</description>
  <itunes:keywords>Magic Touch Software, Magic Touch LMS, laboratory management system, dental laboratory software, dental lab software, dental laboratory management, dental lab management, dental technology, dental industry, dental labs, dental laboratory, lab management, lab workflow, laboratory workflow, digital dentistry, digital dental lab, dental CAD CAM, dental automation, lab automation, workflow automation, production management, production tracking, case management, case entry, digital case entry, digital workflows, scanner integration, intraoral scanners, scanner workflow, digital impressions, digital cases, case files, case processing, case routing, case tracking, case status, customer management, customer relationship management, CRM, dental CRM, accounting integration, inventory management, inventory tracking, logistics, dental lab logistics, shipping logistics, email automation, outreach, communication, reporting, lab reports, dental lab reporting, data analytics, lab 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Signature, Lab Annex, laboratory information system, LIS, dental LIS, dental production software, dental business software, dental lab technology, lab technology, dental workflow, digital workflow, analog workflow, production workflow, business workflow, end to end workflow, end to end lab management, centralized software, integrated software, all in one software, all in one LMS, software consolidation, system consolidation, digital transformation, automation technology, workflow technology, lab technology trends, dental technology trends, dental laboratory trends, dental industry technology, modern dental laboratory, modern dental lab, future of dental labs, future of dental technology, dental innovation, laboratory innovation, software innovation, dental software, dental LMS, LMS software, lab information management, information management, production systems, business systems, CRM systems, accounting systems, inventory systems, logistics systems, integrated systems, connected systems, data integration, data management, laboratory data, dental lab data, business intelligence, reporting tools, custom reporting, customizable software, configurable software, software customization, lab customization, scalable software, scalable LMS, growing dental lab, small dental lab, large dental lab, enterprise dental lab, dental lab startup, laboratory startup, lab growth, lab scalability, software scalability, production accountability, customer accountability, operational accountability, super users, software super user, implementation strategy, change management, process mapping, workflow analysis, lab process, lab processes, process improvement, bad habits, workflow problems, production problems, lab bottlenecks, production bottlenecks, case bottlenecks, missed cases, case errors, manual entry, manual processes, manual data entry, inbox management, inbox sprawl, email management, file management, digital file management, case downloads, automated downloads, case automation, case routing, automated case routing, automated workflows, production automation, business automation, lab automation software, dental lab automation software, customer service, customer experience, doctor relationships, dental practices, dentists, dental offices, dental technicians, dental technicians software, dental lab technicians, dental laboratory technicians, dental lab owners, laboratory owners, lab managers, production managers, dental lab management, laboratory management, lab leadership, technology leadership, software development, software engineering, app development, proprietary software, software architecture, system architecture, software development history, dental software development, healthcare technology, healthcare software, healthcare IT, software platforms, technology platforms, digital platforms, laboratory platforms, dental platforms, Glidewell, Glidewell Laboratories, GCM, Glidewell Customer Manager, CRM integration, LMS integration, accounting integration, inventory integration, logistics integration, scanner integration, digital dentistry workflows, dental CAD, dental CAM, CAD CAM workflow, CAD CAM software, dental design workflow, dental production workflow, dental manufacturing, dental manufacturing software, dental milling, dental 3D printing, dental digital workflow, dental digitalization, dental lab digitalization, dental laboratory digitalization, dental lab systems, dental laboratory systems, lab software systems, dental software systems, software for dental labs, best dental lab software, dental lab management software, laboratory management software, dental production management, dental case management, dental customer management, dental inventory management, dental accounting, dental logistics, dental reporting, dental analytics, dental automation, dental workflow automation, dental case automation, dental lab integrations, dental lab software integration, digital lab management, digital laboratory management, dental lab efficiency, dental lab productivity, dental lab operations, dental lab processes, dental lab workflows, dental lab business, dental lab technology, dental laboratory business, dental laboratory operations, dental laboratory workflow, dental laboratory automation, dental laboratory software, dental laboratory management software, dental laboratory technology, Voices From the Bench, Voices From the Bench podcast, dental podcast, dental technology podcast, dental lab podcast, dental laboratory podcast, Elvis, Dan Sinclair, Amir Bagheri, Magic Touch interview, Magic Touch podcast, dental software podcast, dental technology interview, dental lab interview, dental industry podcast, dental business podcast, dental innovation podcast, dental workflow podcast, dental management podcast, dental tech, dental tech podcast, dental tech industry, dental tech software, lab management technology, laboratory management technology, digital lab workflow, integrated lab management, smarter lab management, efficient dental lab, modern lab management, laboratory software solutions, dental laboratory software solutions, lab management solutions, dental lab solutions, technology for dental labs, software for dental laboratories, technology for dental laboratories, digital laboratory solutions, automated laboratory workflow, connected dental laboratory, data driven dental lab, data driven laboratory, process driven lab, efficient laboratory, scalable laboratory, laboratory growth, lab modernization, dental lab modernization, digital lab transformation, laboratory transformation, workflow transformation, software transformation, dental software implementation, LMS implementation, dental lab transition, laboratory software transition, dental lab migration, Magic Touch transition, Summer Dental, Somer Dental, dental lab software transition, dental lab software implementation, laboratory software implementation, laboratory software migration</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>What if zirconia could look even more like natural teeth?</h3>

<h3>According to Dr. Ed McLaren, “Of all the zirconia’s he's tested, the optical properties of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s e.max zirconia are the closest to natural teeth.” (And I second that with everything I’ve see – if Barb does the read)</h3>

<h3>Discover what’s redefining the possibilities with <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS e.max Zirconia</a>.</h3>

<h3>Join Dr. Ed McLaren for Zirconia Reimagined—an informative webinar exploring the latest advancements, clinical insights, and practical applications of zirconia in modern dentistry.</h3>

<h3>October 5th @ 7:00 pm.  Register today at Vivalearning.com</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>What happens when you combine a family-run software company, decades of dental laboratory experience, and a mission to make labs run smarter? You get <a href="https://www.magictouchsoftware.com/" rel="nofollow noopener">Magic Touch Software</a>. In this episode, Elvis sits down with <strong>Dan Sinclair</strong> and <strong>Amir Bagheri</strong> to dig into the history, philosophy, and technology behind Magic Touch and find out why they believe a laboratory management system should do a whole lot more than just track cases through production.</p>

<p>Dan shares his unexpected journey back to Magic Touch after leaving the company, while Amir takes us all the way back to the 1990s and the origins of the software, including how his father, Gary, helped develop what would eventually become the foundation of Magic Touch through his work with Glidewell. The conversation dives into the evolution from production-focused LMS platforms to complete business management systems that bring customer management, accounting, inventory, automation, digital case entry, integrations, reporting, and production workflows together in one place.</p>

<p>We also get into one of the biggest challenges facing modern dental labs: digital case entry and the ever-growing pile of scanner portals and inboxes. Amir and Dan explain how Magic Touch can automate that process, reduce manual entry, minimize missed cases and errors, and give lab teams more time to actually work on cases instead of hunting them down. And if you've ever wondered how much time and money a lab can lose by having a collection of disconnected systems, this conversation makes a pretty compelling case for consolidation.</p>

<p>But perhaps the biggest theme of the episode is that Magic Touch doesn't want to be just another software vendor. Their approach is built around implementation, consultation, process improvement, and helping labs understand what they actually want their business to look like before configuring the system to get them there. From breaking old habits to building super users, testing changes before they go live, and using data to identify where a lab needs to improve, the goal is to create a system that grows and changes with the business.</p>

<h3>Hey, listeners—ever wonder what Elvis is doing when he’s not recording Voices from the Bench?</h3>

<h3>He’s a client rep for Derby Dental Laboratory, out in the field every day doing chairside visits and building relationships. His job is simple—keep doctors happy and keep them coming back.</h3>

<h3>And he couldn’t do it without <a href="https://www.icortica.com/" rel="nofollow noopener">iCortica</a>.</h3>

<h3>Right from his phone, Elvis can see sales, remake rates, account notes, risks, and cross-sell opportunities—even before he walks through the door. No spreadsheets. No surprises. Just the info he needs to grow accounts.</h3>

<h3>Stop digging for data and start taking action.</h3>

<h3>Head to icortica.com and schedule your demo today.</h3>

<hr>

<h3>Dental lab owners and managers — are you spending too much time chasing paperwork, checking portals, tracking cases, and answering doctors asking, “Is my crown done yet?”</h3>

<h3>You didn’t start a dental lab to become a full-time paperwork wrangler. <a href="https://labncloud.com/" rel="nofollow noopener">LabNCloud</a> is the all-in-one, cloud-based platform built by techs, for techs, with 90+ features to streamline your entire lab — from case tracking and invoicing to shipping, time tracking, doctor portals, and automatic digital file routing.</h3>

<h3>Stop managing chaos and start managing your lab. Visit LabNCloud.com to book your free personalized demo. And mention “Elvis is Handsome” to get your first month free.</h3>

<h3>LabNCloud — the operating system for dental labs. Built by techs, for techs.</h3><p>Special Guests: Amir Bagheri and Dan Sinclair.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>What if zirconia could look even more like natural teeth?</h3>

<h3>According to Dr. Ed McLaren, “Of all the zirconia’s he's tested, the optical properties of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s e.max zirconia are the closest to natural teeth.” (And I second that with everything I’ve see – if Barb does the read)</h3>

<h3>Discover what’s redefining the possibilities with <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS e.max Zirconia</a>.</h3>

<h3>Join Dr. Ed McLaren for Zirconia Reimagined—an informative webinar exploring the latest advancements, clinical insights, and practical applications of zirconia in modern dentistry.</h3>

<h3>October 5th @ 7:00 pm.  Register today at Vivalearning.com</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>What happens when you combine a family-run software company, decades of dental laboratory experience, and a mission to make labs run smarter? You get <a href="https://www.magictouchsoftware.com/" rel="nofollow noopener">Magic Touch Software</a>. In this episode, Elvis sits down with <strong>Dan Sinclair</strong> and <strong>Amir Bagheri</strong> to dig into the history, philosophy, and technology behind Magic Touch and find out why they believe a laboratory management system should do a whole lot more than just track cases through production.</p>

<p>Dan shares his unexpected journey back to Magic Touch after leaving the company, while Amir takes us all the way back to the 1990s and the origins of the software, including how his father, Gary, helped develop what would eventually become the foundation of Magic Touch through his work with Glidewell. The conversation dives into the evolution from production-focused LMS platforms to complete business management systems that bring customer management, accounting, inventory, automation, digital case entry, integrations, reporting, and production workflows together in one place.</p>

<p>We also get into one of the biggest challenges facing modern dental labs: digital case entry and the ever-growing pile of scanner portals and inboxes. Amir and Dan explain how Magic Touch can automate that process, reduce manual entry, minimize missed cases and errors, and give lab teams more time to actually work on cases instead of hunting them down. And if you've ever wondered how much time and money a lab can lose by having a collection of disconnected systems, this conversation makes a pretty compelling case for consolidation.</p>

<p>But perhaps the biggest theme of the episode is that Magic Touch doesn't want to be just another software vendor. Their approach is built around implementation, consultation, process improvement, and helping labs understand what they actually want their business to look like before configuring the system to get them there. From breaking old habits to building super users, testing changes before they go live, and using data to identify where a lab needs to improve, the goal is to create a system that grows and changes with the business.</p>

<h3>Hey, listeners—ever wonder what Elvis is doing when he’s not recording Voices from the Bench?</h3>

<h3>He’s a client rep for Derby Dental Laboratory, out in the field every day doing chairside visits and building relationships. His job is simple—keep doctors happy and keep them coming back.</h3>

<h3>And he couldn’t do it without <a href="https://www.icortica.com/" rel="nofollow noopener">iCortica</a>.</h3>

<h3>Right from his phone, Elvis can see sales, remake rates, account notes, risks, and cross-sell opportunities—even before he walks through the door. No spreadsheets. No surprises. Just the info he needs to grow accounts.</h3>

<h3>Stop digging for data and start taking action.</h3>

<h3>Head to icortica.com and schedule your demo today.</h3>

<hr>

<h3>Dental lab owners and managers — are you spending too much time chasing paperwork, checking portals, tracking cases, and answering doctors asking, “Is my crown done yet?”</h3>

<h3>You didn’t start a dental lab to become a full-time paperwork wrangler. <a href="https://labncloud.com/" rel="nofollow noopener">LabNCloud</a> is the all-in-one, cloud-based platform built by techs, for techs, with 90+ features to streamline your entire lab — from case tracking and invoicing to shipping, time tracking, doctor portals, and automatic digital file routing.</h3>

<h3>Stop managing chaos and start managing your lab. Visit LabNCloud.com to book your free personalized demo. And mention “Elvis is Handsome” to get your first month free.</h3>

<h3>LabNCloud — the operating system for dental labs. Built by techs, for techs.</h3><p>Special Guests: Amir Bagheri and Dan Sinclair.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>440: Veronika Perrone &amp; Brandon Smith: Flex Appeal: Printing the Impossible with detax</title>
  <link>https://www.voicesfromthebench.com/440</link>
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  <pubDate>Mon, 31 Aug 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
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  <itunes:episode>440</itunes:episode>
  <itunes:title>Veronika Perrone &amp; Brandon Smith: Flex Appeal: Printing the Impossible with detax</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Veronika Perrone from DETAX and Brandon Smith join Elvis and Barb to dive into the world of 3D-printed flexible partials and digital removable workflows. They talk about DETAX’s flexible resin, real-world lab experience, design and post-processing, printer validation, splint materials, and how digital technology is changing the way labs approach flexible appliances. Brandon also shares his journey through the dental industry and his work in training and consulting.</itunes:subtitle>
  <itunes:duration>59:29</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/f/fd8961e0-99ba-4f1d-9e0f-a02b4b968bc3/cover.jpg?v=1"/>
  <description>&lt;h3&gt;What if zirconia could look even more like natural teeth?&lt;/h3&gt;

&lt;h3&gt;According to Dr. Ed McLaren, “Of all the zirconia’s he's tested, the optical properties of &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s e.max zirconia are the closest to natural teeth.” (And I second that with everything I’ve see – if Barb does the read)&lt;/h3&gt;

&lt;h3&gt;Discover what’s redefining the possibilities with &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener"&gt;IPS e.max Zirconia&lt;/a&gt;.&lt;/h3&gt;

&lt;h3&gt;Join Dr. Ed McLaren for Zirconia Reimagined—an informative webinar exploring the latest advancements, clinical insights, and practical applications of zirconia in modern dentistry.&lt;/h3&gt;

&lt;h3&gt;October 5th @ 7:00 pm.  Register today at Vivalearning.com&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why &lt;a href="https://www.knightdentalgroup.com/" rel="nofollow noopener"&gt;Knight Dental&lt;/a&gt; recently launched &lt;strong&gt;SimplyARCH Studio&lt;/strong&gt;, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;&lt;strong&gt;hyperDENT&lt;/strong&gt;&lt;/a&gt;. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,&lt;a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"&gt; &lt;em&gt;The Invisible Profession&lt;/em&gt;&lt;/a&gt;. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.&lt;/h3&gt;

&lt;p&gt;DETAX has been making waves in the dental industry with 3D printing materials, and in this episode, Elvis and Barb sit down with &lt;strong&gt;Veronika Perrone&lt;/strong&gt; from DETAX and &lt;strong&gt;Brandon Smith&lt;/strong&gt; to talk about where digital dentistry is headed—and why flexible printed partials might be one of the most interesting developments yet.&lt;/p&gt;

&lt;p&gt;Veronika shares her journey from Germany to the United States and her nearly 15 years with DETAX, while giving us a look at the company’s history, its roots in medical and audiology materials, and its growing presence in the dental market. Brandon brings the technician’s perspective, talking about his path through the lab world, Triad, Whip Mix, 3Shape, and eventually starting his own consulting and training business.&lt;/p&gt;

&lt;p&gt;The conversation really gets interesting when they dive into DETAX’s flexible resin. Brandon explains how the material handles in the lab, from design and nesting to printing, post-processing, bonding and finishing. They discuss the chemical bond between the flexible base and denture tooth resin, the ability to design flexible partials from scans, and how the material can be used for everything from flexible partials and flippers to unilaterals and claspless appliances.&lt;/p&gt;

&lt;p&gt;They also get into DETAX’s lineup of splint materials, printer validations, hands-on training courses, and what’s coming next—including retainer and aligner materials and additional crown shades. Whether you're already printing removable appliances or just wondering if it’s finally time to bring flexible partials into your digital workflow, this episode is packed with practical information, real-world experience, and plenty of dental-geek conversation. Special Guests: Brandon Smith and Veronika Perrone.&lt;/p&gt;
</description>
  <itunes:keywords>DETAX, Veronika Perrone, Brandon Smith, Voices From the Bench, dental laboratory, dental lab, dental technician, dental technology, digital dentistry, 3D printing, dental 3D printing, 3D printed dentistry, dental resin, dental materials, biocompatible resin, dental resin materials, flexible resin, flexible partials, printed flexible partials, flexible dentures, digital dentures, digital partial dentures, removable dentistry, removable appliances, removable prosthetics, denture resin, denture teeth, flexible denture resin, printed dentures, printed partials, digital partials, digital removable, dental CAD, CAD design, dental design, digital design, 3Shape, 3Shape Dental System, exocad, denture module, partial denture design, flexible partial design, denture workflow, digital denture workflow, digital partial workflow, dental workflow, digital workflow, additive manufacturing, additive dentistry, dental manufacturing, dental production, dental lab production, dental printing, dental printer, 3D printer, open printer, validated printer, printer validation, Asiga, Formlabs, Shining 3D, Rapid Shape, dental CAD CAM, CAD CAM, dental CAD CAM workflow, dental milling, digital workflow, scan to print, intraoral scan, digital impression, scanned dentures, scanned partials, dental scanning, intraoral scanning, post-processing, resin post-processing, resin curing, dental curing, post cure, alcohol bath, resin finishing, denture finishing, polishing, dental polishing, flexible denture finishing, flexible partial finishing, dental nesting, resin nesting, 3D printing nesting, support placement, dental supports, print orientation, 45 degree nesting, dental printing workflow, chemical bonding, denture tooth bonding, resin bonding, tooth retention, flexible partial retention, denture retention, clasp design, flexible clasps, clasp partial, clasp partial denture, claspless partial, flipper, flexible flipper, unilateral partial, Nesbit, flexible Nesbit, dental appliance, dental appliances, removable partial, removable partial denture, RPD, partial denture, digital RPD, printed RPD, flexible RPD, flexible removable partial, digital removable partial, dental prosthetics, dental prosthesis, dental prosthetic materials, removable prosthetics, prosthodontics, digital prosthodontics, dental laboratory technology, dental lab technology, dental industry, dental education, dental training, dental consulting, dental CAD training, dental design training, hands on dental training, dental workflow training, Brandon's Design Consulting, dental technician training, dental software training, digital dentistry training, dental innovation, dental materials innovation, dental resin innovation, medical device materials, medical grade resin, medical devices, audiology, hearing aids, silicone materials, 3D resin development, DETAX materials, DETAX resin, DETAX flexible, DETAX denture resin, DETAX splint resin, DETAX Splint Master, Splint Master Flex, Splint Master TAF, Splint 2.0, night guards, splints, flexible splints, printed splints, digital splints, dental night guards, printed night guards, retainer resin, DX Retainer, dental retainers, printed retainers, clear retainers, aligner resin, dental aligners, printed aligners, crown resin, crown and bridge resin, temporary bridges, veneers, inlays, onlays, permanent crowns, printed crowns, dental crowns, crown and bridge, resin crowns, multi indication resin, all in one resin, digital crown workflow, dental innovation, dental product development, dental manufacturing technology, FDA clearance, FDA cleared resin, MDR certification, medical device certification, biocompatibility, dental biocompatibility, dental materials testing, dental material validation, dental lab solutions, digital lab, modern dental lab, future of dentistry, future of dental labs, dental technology podcast, dental podcast, dental industry podcast, dental technician podcast, Voices From the Bench podcast, Elvis, Barb, Elvis and Barb, dental geeks, dental nerds, dental nerdiness, dental workflow solutions, dental production solutions, digital removable workflow, dental 3D workflow, dental additive manufacturing, next generation dentistry, modern dental technology, digital transformation, dental digital transformation, dental lab innovation, removable workflow, flexible appliance workflow, digital appliance workflow, printed appliance, printed dental appliances, dental resin workflow, dental materials technology, dental printing materials, 3D printed dental appliances, 3D printed partial denture, 3D printed flexible partial, digital flexible partial, flexible denture technology, dental tech, dental technology trends, dental laboratory trends, digital dental lab, dental CAD design, dental CAD CAM technology, dental manufacturing workflow, dental printing workflow, dental technician education, dental continuing education, dental CE, dental training courses, digital dentistry education, removable prosthodontics, digital removable prosthodontics, dental materials science, dental product innovation, dental industry experts, dental technology experts, dental lab workflow, dental lab efficiency, dental production efficiency, fast dental workflow, same day dental workflow, rapid dental production, digital dental production, dental printing process, dental resin curing, dental finishing workflow, flexible material, flexible dental material, resin flexibility, flexible prosthetic material, dental prosthetic resin, dental restoration resin, dental restoration materials, digital restoration, dental restorations, printed restorations, dental restoration workflow, dental lab automation, digital dental production, dental innovation podcast, dental technology podcast, dental laboratory podcast, dental technician education, removable dentistry technology, 3D printing technology, additive manufacturing dentistry, digital manufacturing dentistry, dental materials manufacturer, independent dental manufacturer, DETAX USA, DETAX Materials Inc., dental materials USA, dental materials Europe, German dental technology, dental innovation Germany, dental innovation USA</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>What if zirconia could look even more like natural teeth?</h3>

<h3>According to Dr. Ed McLaren, “Of all the zirconia’s he's tested, the optical properties of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s e.max zirconia are the closest to natural teeth.” (And I second that with everything I’ve see – if Barb does the read)</h3>

<h3>Discover what’s redefining the possibilities with <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS e.max Zirconia</a>.</h3>

<h3>Join Dr. Ed McLaren for Zirconia Reimagined—an informative webinar exploring the latest advancements, clinical insights, and practical applications of zirconia in modern dentistry.</h3>

<h3>October 5th @ 7:00 pm.  Register today at Vivalearning.com</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</h3>

<p>DETAX has been making waves in the dental industry with 3D printing materials, and in this episode, Elvis and Barb sit down with <strong>Veronika Perrone</strong> from DETAX and <strong>Brandon Smith</strong> to talk about where digital dentistry is headed—and why flexible printed partials might be one of the most interesting developments yet.</p>

<p>Veronika shares her journey from Germany to the United States and her nearly 15 years with DETAX, while giving us a look at the company’s history, its roots in medical and audiology materials, and its growing presence in the dental market. Brandon brings the technician’s perspective, talking about his path through the lab world, Triad, Whip Mix, 3Shape, and eventually starting his own consulting and training business.</p>

<p>The conversation really gets interesting when they dive into DETAX’s flexible resin. Brandon explains how the material handles in the lab, from design and nesting to printing, post-processing, bonding and finishing. They discuss the chemical bond between the flexible base and denture tooth resin, the ability to design flexible partials from scans, and how the material can be used for everything from flexible partials and flippers to unilaterals and claspless appliances.</p>

<p>They also get into DETAX’s lineup of splint materials, printer validations, hands-on training courses, and what’s coming next—including retainer and aligner materials and additional crown shades. Whether you're already printing removable appliances or just wondering if it’s finally time to bring flexible partials into your digital workflow, this episode is packed with practical information, real-world experience, and plenty of dental-geek conversation.</p><p>Special Guests: Brandon Smith and Veronika Perrone.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>What if zirconia could look even more like natural teeth?</h3>

<h3>According to Dr. Ed McLaren, “Of all the zirconia’s he's tested, the optical properties of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s e.max zirconia are the closest to natural teeth.” (And I second that with everything I’ve see – if Barb does the read)</h3>

<h3>Discover what’s redefining the possibilities with <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS e.max Zirconia</a>.</h3>

<h3>Join Dr. Ed McLaren for Zirconia Reimagined—an informative webinar exploring the latest advancements, clinical insights, and practical applications of zirconia in modern dentistry.</h3>

<h3>October 5th @ 7:00 pm.  Register today at Vivalearning.com</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</h3>

<p>DETAX has been making waves in the dental industry with 3D printing materials, and in this episode, Elvis and Barb sit down with <strong>Veronika Perrone</strong> from DETAX and <strong>Brandon Smith</strong> to talk about where digital dentistry is headed—and why flexible printed partials might be one of the most interesting developments yet.</p>

<p>Veronika shares her journey from Germany to the United States and her nearly 15 years with DETAX, while giving us a look at the company’s history, its roots in medical and audiology materials, and its growing presence in the dental market. Brandon brings the technician’s perspective, talking about his path through the lab world, Triad, Whip Mix, 3Shape, and eventually starting his own consulting and training business.</p>

<p>The conversation really gets interesting when they dive into DETAX’s flexible resin. Brandon explains how the material handles in the lab, from design and nesting to printing, post-processing, bonding and finishing. They discuss the chemical bond between the flexible base and denture tooth resin, the ability to design flexible partials from scans, and how the material can be used for everything from flexible partials and flippers to unilaterals and claspless appliances.</p>

<p>They also get into DETAX’s lineup of splint materials, printer validations, hands-on training courses, and what’s coming next—including retainer and aligner materials and additional crown shades. Whether you're already printing removable appliances or just wondering if it’s finally time to bring flexible partials into your digital workflow, this episode is packed with practical information, real-world experience, and plenty of dental-geek conversation.</p><p>Special Guests: Brandon Smith and Veronika Perrone.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>439: Caroline Kirkpatrick: From Ear Molds to Digital Dentures</title>
  <link>https://www.voicesfromthebench.com/439</link>
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  <pubDate>Mon, 24 Aug 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
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  <itunes:episode>439</itunes:episode>
  <itunes:title>Caroline Kirkpatrick: From Ear Molds to Digital Dentures</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Caroline Kirkpatrick shares her incredible journey from discovering dental technology by chance in Scotland to becoming the first female clinical dental technician to qualify in the UK. She talks about building her own lab, teaching, treating patients, and embracing digital dentistry while constantly looking for better, more efficient ways to work. It’s a great conversation about curiosity, education, digital dentures, and the importance of sharing what you’ve learned along the way.</itunes:subtitle>
  <itunes:duration>1:00:32</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/0/083d8b8d-361c-4567-9d4d-a7935c2b232f/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey there Voices of the Bench community, this is Trish Jones with &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener"&gt;IPS Emax Zirconia&lt;/a&gt; offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why &lt;a href="https://www.knightdentalgroup.com/" rel="nofollow noopener"&gt;Knight Dental&lt;/a&gt; recently launched &lt;strong&gt;SimplyARCH Studio&lt;/strong&gt;, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;&lt;strong&gt;hyperDENT&lt;/strong&gt;&lt;/a&gt;. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,&lt;a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"&gt; &lt;em&gt;The Invisible Profession&lt;/em&gt;&lt;/a&gt;. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.&lt;/h3&gt;

&lt;p&gt;From polishing hearing-aid earpieces to becoming the first female clinical dental technician to qualify in the UK, &lt;strong&gt;Caroline Kirkpatrick&lt;/strong&gt; has taken a pretty incredible—and definitely unconventional—path through dental technology.&lt;/p&gt;

&lt;p&gt;Caroline joins Barb and Elvis to talk about how a broken denture repair sign outside a dental laboratory sparked her interest in the industry, her early years learning crown and bridge, orthodontics, and working in a dental hospital, and how her curiosity pushed her to learn every side of the profession. Eventually, that curiosity led Caroline to become one of the first four technicians accepted into the UK’s pioneering clinical dental technology program in 2010.&lt;/p&gt;

&lt;p&gt;But Caroline’s story doesn’t stop at the bench. She built her own laboratory, taught dental technology, treated patients clinically, raised a family, and continued pushing herself into digital dentistry. She shares how she experimented with early digital workflows, 3D printing, digital dentures, and eventually exocad—and why she believes the best digital workflow isn’t necessarily the fanciest one, but the one that actually works in the real world.&lt;/p&gt;

&lt;p&gt;Caroline also talks about working with her sister and daughter in the family lab, the importance of exposing young technicians to different laboratories and workflows, and why sharing the mistakes you’ve made can sometimes be one of the best ways to help someone else learn. From Scotland to the world of digital dentures, this is a great conversation about curiosity, adaptability, education, and never being afraid to learn something new.&lt;/p&gt;

&lt;h3&gt;You know what's expensive in a dental lab? Most people would say the mill, but the real cost is downtime. When production stops, everything backs up—cases get delayed, technicians get frustrated, and customers start asking questions. That's why reliable equipment matters. &lt;a href="https://www.google.com/aclk?sa=L&amp;amp;pf=1&amp;amp;ai=DChsSEwjUx66N8baWAxXdF60GHUadFscYACICCAEQCRoCcHY&amp;amp;co=1&amp;amp;ase=2&amp;amp;gclid=CjwKCAjwtKrUBhAhEiwAr77ZoiWOW9IAFlLuJ1vjbWaxuvdKDX7UsDPr2GJs0oZsLFsynjUMihsQYRoCDEoQAvD_BwE&amp;amp;cid=CAASWuRoO2rA8eu0MrwctbCulg69_raiED8KK_QJ1u9yGOsL3XgMleUitRWtBtenkWtDny9HZi9VfojCPqqN1C6aL6kqCwmbdQ4lQ_yPQKTGhYdMGoXlqqT-olYVcw&amp;amp;cce=2&amp;amp;category=acrcp_v1_32&amp;amp;sig=AOD64_2bpaJMyFxSUzLIrIqjXBLzof5ubA&amp;amp;q&amp;amp;nis=4&amp;amp;adurl=https://www.rolanddga.com/products/dental/dwx-series?creative%3D788896668668%26keyword%3Droland%2520milling%2520machines%26matchtype%3Dp%26network%3Dg%26device%3Dc%26gad_source%3D1%26gad_campaignid%3D23369528133%26gbraid%3D0AAAAAD6mPuzL-OH53QwwEY0FHcQ2sFesN%26gclid%3DCjwKCAjwtKrUBhAhEiwAr77ZoiWOW9IAFlLuJ1vjbWaxuvdKDX7UsDPr2GJs0oZsLFsynjUMihsQYRoCDEoQAvD_BwE&amp;amp;ved=2ahUKEwizs6iN8baWAxVYxuYEHcPdKTkQ0Qx6BAgPEAQ" rel="nofollow noopener"&gt;Roland DGA's DGSHAPE DWX&lt;/a&gt; milling solutions are built for dependable production, helping labs stay on schedule and keep work moving day after day. Less downtime means fewer surprises and more time doing what your lab does best. And when your equipment is reliable, your customers notice the difference. Reliability isn't just a feature—it's the foundation of a successful lab. Visit rolanddental.com to learn more about Roland's DGSHAPE DWX milling solutions. Special Guest: Caroline Kirkpatrick.&lt;/h3&gt;
</description>
  <itunes:keywords>dental technology, dental technician, dental laboratory, dental lab, clinical dental technician, clinical dentistry, dental prosthetics, dental prosthesis, dental technician Scotland, Scotland dental technician, Scottish dental technician, Glasgow, Edinburgh, UK dental technology, dental laboratory technology, dental education, dental training, dental apprenticeships, dental school, dental college, dental career, dental career journey, dental technician career, dental technology career, crown and bridge, crown and bridge technician, crown and bridge lab, crowns, bridges, ceramics, metal ceramic crowns, dental ceramics, dental models, model work, dental waxing, dental casting, dental laboratory casting, dental polishing, orthodontics, orthodontic laboratory, orthodontic appliances, orthodontic technician, retainers, dental retainers, clear retainers, aligners, orthodontic lab, removable appliances, dentures, denture technician, denture laboratory, denture fabrication, denture making, digital dentures, digital denture workflow, digital denture design, denture design, denture technology, denture bases, denture teeth, denture processing, digital dental technology, digital workflow, digital dentistry, digital dental workflow, digital dental lab, digital dental technology, CAD dentistry, dental CAD, CAD CAM dentistry, CAD CAM, dental CAD CAM, exocad, exocad DentalCAD, exocad dentures, exocad digital dentures, exocad workflow, exocad digital workflow, 3Shape, 3Shape Dental System, 3Shape dentures, Blender, dental design software, dental design, digital design, dental milling, milling, dental milling machines, dental manufacturing, digital manufacturing, additive manufacturing, 3D printing, dental 3D printing, 3D printed dental models, dental printers, 3D printers, resin printing, dental resins, printed denture bases, digital orthodontics, digital orthodontic workflow, digital models, digital appliances, dental scanning, intraoral scanning, digital impressions, dental technology innovation, dental innovation, dental technology education, dental education, dental teaching, dental technician education, dental training, dental mentorship, dental mentoring, teaching dental technology, dental students, dental technology students, student technicians, technician training, dental laboratory training, dental apprenticeship, dental laboratory apprenticeship, clinical dental technology, clinical dental technician UK, clinical dental technician Scotland, first female clinical dental technician, female dental technician, women in dental technology, women in dentistry, dental technology leadership, dental laboratory owner, dental lab owner, family dental laboratory, family lab, dental lab business, dental laboratory business, dental entrepreneurship, dental business, small dental lab, small dental laboratory, independent dental lab, independent dental technician, dental practice, dental clinic, dental laboratory and clinic, patient care, 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technology events, dental industry, dental laboratory industry, dental industry education, dental technology community, dental technician community, dental lab community, knowledge sharing, sharing knowledge, mentorship, lifelong learning, continuing education, continuing dental education, learning dental technology, dental innovation, technology adoption, digital adoption, dental technology adoption, digital workflow education, digital denture education, digital dentistry education, dental technology roadshow, digital denture roadshow, dental technology Scotland, digital dentistry Scotland, dental technology UK, digital dentistry UK, Scottish dental laboratory, Edinburgh dental lab, Glasgow dental lab, dental technician life, life as a dental technician, dental laboratory life, dental lab life, technician journey, career development, career progression, professional development, learning new technology, adapting to technology, embracing digital dentistry, technology and dentistry, 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digital dentures Europe, denture innovation, denture technology innovation, modern dentures, modern dental laboratory, modern dental technology, modern dental workflows, dental technician stories, dental technician podcast, dental laboratory podcast, dental technology podcast, Voices From the Bench, Voices From the Bench podcast, dental podcast, dental industry podcast, dental technician podcast interview, dental technology interview, Caroline Kirkpatrick, Caroline Kirkpatrick dental technician, Caroline Kirkpatrick clinical dental technician, dental technology stories, dental career stories, inspirational dental technician, inspirational dental technology, dental industry inspiration, dental technician inspiration, women in dental technology, family business, family dental business, sister in dental lab, daughter dental technician, passing on knowledge, next generation dental technicians, next generation dental technology, dental technician mentorship, technician experience, dental laboratory experience, decades in dental technology, 30 years dental technology, experience in dentistry, passion for dentistry, passion for dental technology, curiosity, innovation, education, mentorship, adaptability, perseverance, craftsmanship, dental craftsmanship, technical skills, clinical skills, laboratory skills, dental artistry, dental technician artistry, precision dentistry, precision dental technology, patient-focused dentistry, patient-focused dental laboratory, better dental workflows, smarter dental workflows, making dentistry easier, improving dental workflows, learning from mistakes, dental mistakes, lessons learned, dental technician lessons, sharing experience, sharing mistakes, continuous improvement, dental technology journey, from analog to digital, bench to clinic, bench technician, clinical technician, laboratory to clinic, dental technician to clinician, clinical dental laboratory, dental prosthetic technology, removable prosthetics, fixed prosthetics, orthodontic technology, dental technology career path, unconventional dental career, dental career inspiration, dental industry careers, dental technician education UK, dental technology education UK, dental technician Scotland, clinical dental technology Scotland, digital denture technician, digital denture technician UK, digital dental technician, dental CAD technician, exocad technician, exocad dental technician, dental technology expert, digital denture expert, dental denture workflow expert, dental lab educator, dental technology educator, dental technology mentor, dental technology speaker, dental technology innovation expert, practical dental lab advice, digital denture tips, dental lab tips, dental technician tips, dental technology tips, digital dentistry tips, denture workflow tips, dental CAD tips, exocad tips, digital denture design tips, dental laboratory workflow tips, dental technology best practices, dental lab best practices, dental technician best practices, dental 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  <content:encoded>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</h3>

<p>From polishing hearing-aid earpieces to becoming the first female clinical dental technician to qualify in the UK, <strong>Caroline Kirkpatrick</strong> has taken a pretty incredible—and definitely unconventional—path through dental technology.</p>

<p>Caroline joins Barb and Elvis to talk about how a broken denture repair sign outside a dental laboratory sparked her interest in the industry, her early years learning crown and bridge, orthodontics, and working in a dental hospital, and how her curiosity pushed her to learn every side of the profession. Eventually, that curiosity led Caroline to become one of the first four technicians accepted into the UK’s pioneering clinical dental technology program in 2010.</p>

<p>But Caroline’s story doesn’t stop at the bench. She built her own laboratory, taught dental technology, treated patients clinically, raised a family, and continued pushing herself into digital dentistry. She shares how she experimented with early digital workflows, 3D printing, digital dentures, and eventually exocad—and why she believes the best digital workflow isn’t necessarily the fanciest one, but the one that actually works in the real world.</p>

<p>Caroline also talks about working with her sister and daughter in the family lab, the importance of exposing young technicians to different laboratories and workflows, and why sharing the mistakes you’ve made can sometimes be one of the best ways to help someone else learn. From Scotland to the world of digital dentures, this is a great conversation about curiosity, adaptability, education, and never being afraid to learn something new.</p>

<h3>You know what's expensive in a dental lab? Most people would say the mill, but the real cost is downtime. When production stops, everything backs up—cases get delayed, technicians get frustrated, and customers start asking questions. That's why reliable equipment matters. <a href="https://www.google.com/aclk?sa=L&amp;pf=1&amp;ai=DChsSEwjUx66N8baWAxXdF60GHUadFscYACICCAEQCRoCcHY&amp;co=1&amp;ase=2&amp;gclid=CjwKCAjwtKrUBhAhEiwAr77ZoiWOW9IAFlLuJ1vjbWaxuvdKDX7UsDPr2GJs0oZsLFsynjUMihsQYRoCDEoQAvD_BwE&amp;cid=CAASWuRoO2rA8eu0MrwctbCulg69_raiED8KK_QJ1u9yGOsL3XgMleUitRWtBtenkWtDny9HZi9VfojCPqqN1C6aL6kqCwmbdQ4lQ_yPQKTGhYdMGoXlqqT-olYVcw&amp;cce=2&amp;category=acrcp_v1_32&amp;sig=AOD64_2bpaJMyFxSUzLIrIqjXBLzof5ubA&amp;q&amp;nis=4&amp;adurl=https://www.rolanddga.com/products/dental/dwx-series?creative%3D788896668668%26keyword%3Droland%2520milling%2520machines%26matchtype%3Dp%26network%3Dg%26device%3Dc%26gad_source%3D1%26gad_campaignid%3D23369528133%26gbraid%3D0AAAAAD6mPuzL-OH53QwwEY0FHcQ2sFesN%26gclid%3DCjwKCAjwtKrUBhAhEiwAr77ZoiWOW9IAFlLuJ1vjbWaxuvdKDX7UsDPr2GJs0oZsLFsynjUMihsQYRoCDEoQAvD_BwE&amp;ved=2ahUKEwizs6iN8baWAxVYxuYEHcPdKTkQ0Qx6BAgPEAQ" rel="nofollow noopener">Roland DGA's DGSHAPE DWX</a> milling solutions are built for dependable production, helping labs stay on schedule and keep work moving day after day. Less downtime means fewer surprises and more time doing what your lab does best. And when your equipment is reliable, your customers notice the difference. Reliability isn't just a feature—it's the foundation of a successful lab. Visit rolanddental.com to learn more about Roland's DGSHAPE DWX milling solutions.</h3><p>Special Guest: Caroline Kirkpatrick.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</h3>

<p>From polishing hearing-aid earpieces to becoming the first female clinical dental technician to qualify in the UK, <strong>Caroline Kirkpatrick</strong> has taken a pretty incredible—and definitely unconventional—path through dental technology.</p>

<p>Caroline joins Barb and Elvis to talk about how a broken denture repair sign outside a dental laboratory sparked her interest in the industry, her early years learning crown and bridge, orthodontics, and working in a dental hospital, and how her curiosity pushed her to learn every side of the profession. Eventually, that curiosity led Caroline to become one of the first four technicians accepted into the UK’s pioneering clinical dental technology program in 2010.</p>

<p>But Caroline’s story doesn’t stop at the bench. She built her own laboratory, taught dental technology, treated patients clinically, raised a family, and continued pushing herself into digital dentistry. She shares how she experimented with early digital workflows, 3D printing, digital dentures, and eventually exocad—and why she believes the best digital workflow isn’t necessarily the fanciest one, but the one that actually works in the real world.</p>

<p>Caroline also talks about working with her sister and daughter in the family lab, the importance of exposing young technicians to different laboratories and workflows, and why sharing the mistakes you’ve made can sometimes be one of the best ways to help someone else learn. From Scotland to the world of digital dentures, this is a great conversation about curiosity, adaptability, education, and never being afraid to learn something new.</p>

<h3>You know what's expensive in a dental lab? Most people would say the mill, but the real cost is downtime. When production stops, everything backs up—cases get delayed, technicians get frustrated, and customers start asking questions. That's why reliable equipment matters. <a href="https://www.google.com/aclk?sa=L&amp;pf=1&amp;ai=DChsSEwjUx66N8baWAxXdF60GHUadFscYACICCAEQCRoCcHY&amp;co=1&amp;ase=2&amp;gclid=CjwKCAjwtKrUBhAhEiwAr77ZoiWOW9IAFlLuJ1vjbWaxuvdKDX7UsDPr2GJs0oZsLFsynjUMihsQYRoCDEoQAvD_BwE&amp;cid=CAASWuRoO2rA8eu0MrwctbCulg69_raiED8KK_QJ1u9yGOsL3XgMleUitRWtBtenkWtDny9HZi9VfojCPqqN1C6aL6kqCwmbdQ4lQ_yPQKTGhYdMGoXlqqT-olYVcw&amp;cce=2&amp;category=acrcp_v1_32&amp;sig=AOD64_2bpaJMyFxSUzLIrIqjXBLzof5ubA&amp;q&amp;nis=4&amp;adurl=https://www.rolanddga.com/products/dental/dwx-series?creative%3D788896668668%26keyword%3Droland%2520milling%2520machines%26matchtype%3Dp%26network%3Dg%26device%3Dc%26gad_source%3D1%26gad_campaignid%3D23369528133%26gbraid%3D0AAAAAD6mPuzL-OH53QwwEY0FHcQ2sFesN%26gclid%3DCjwKCAjwtKrUBhAhEiwAr77ZoiWOW9IAFlLuJ1vjbWaxuvdKDX7UsDPr2GJs0oZsLFsynjUMihsQYRoCDEoQAvD_BwE&amp;ved=2ahUKEwizs6iN8baWAxVYxuYEHcPdKTkQ0Qx6BAgPEAQ" rel="nofollow noopener">Roland DGA's DGSHAPE DWX</a> milling solutions are built for dependable production, helping labs stay on schedule and keep work moving day after day. Less downtime means fewer surprises and more time doing what your lab does best. And when your equipment is reliable, your customers notice the difference. Reliability isn't just a feature—it's the foundation of a successful lab. Visit rolanddental.com to learn more about Roland's DGSHAPE DWX milling solutions.</h3><p>Special Guest: Caroline Kirkpatrick.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>438: Shawn Nowak &amp; Jude Grayson: What Does a Karate Guy Know About Dental Labs?</title>
  <link>https://www.voicesfromthebench.com/438</link>
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  <pubDate>Mon, 17 Aug 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/7b2df20e-e764-4653-b0f5-c141d8ce8e4b.mp3" length="61831680" type="audio/mpeg"/>
  <itunes:episode>438</itunes:episode>
  <itunes:title>Shawn Nowak &amp; Jude Grayson: What Does a Karate Guy Know About Dental Labs?</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Shawn Nowak from Nowak Dental Supplies joins Elvis and Barb to talk about NOLA LabFest and the unexpected connection between martial arts and the dental laboratory industry with speaker Jude Grayson. They discuss leadership, business, knowing when to pivot, and how lessons from competition and martial arts can help lab owners navigate a rapidly changing industry. Plus, Shawn gives a preview of what’s coming to NOLA LabFest, including education, networking, and plenty of New Orleans fun.</itunes:subtitle>
  <itunes:duration>1:04:20</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/7/7b2df20e-e764-4653-b0f5-c141d8ce8e4b/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hello, Voices of the Bench community. This is Casey Baldwin with &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener"&gt;IPS emax Zirconia&lt;/a&gt;, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how I&lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener"&gt;PS emax Zirconia&lt;/a&gt; can help streamline your workflow.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why &lt;a href="https://www.knightdentalgroup.com/" rel="nofollow noopener"&gt;Knight Dental&lt;/a&gt; recently launched &lt;strong&gt;SimplyARCH Studio&lt;/strong&gt;, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;&lt;strong&gt;hyperDENT&lt;/strong&gt;&lt;/a&gt;. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; helped ensure SimplyARCH Studio was designed for long-term success from day one.&lt;/h3&gt;

&lt;p&gt;Join us at the Race For the Future 12 to raise money for the &lt;a href="https://dentallabfoundation.org/" rel="nofollow noopener"&gt;Foundation For Dental Laborary Technology&lt;/a&gt;. September 27th in Valley View, Texas!&lt;/p&gt;

&lt;p&gt;&lt;a href="https://dentallabfoundation.org/news-events/race-for-the-future/" rel="nofollow noopener"&gt;https://dentallabfoundation.org/news-events/race-for-the-future/&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Shawn Nowak&lt;/strong&gt; from Nowak Dental Supplies joins Elvis and Barb to talk all things &lt;a href="https://www.nolalabfest.com/" rel="nofollow noopener"&gt;NOLA LabFest&lt;/a&gt; October 15-17th, including the welcome addition to the speaker lineup: martial arts instructor and business coach &lt;strong&gt;Jude Grayson&lt;/strong&gt;. After Jude’s keynote at last year’s LabFest, the response was strong enough to bring him back for another keynote and a breakout session. The conversation starts with the obvious question: what the heck does a karate instructor know about the dental laboratory industry?&lt;/p&gt;

&lt;p&gt;As Jude explains, quite a bit. Having practiced martial arts since he was five years old and built a career around teaching, competition, entrepreneurship, and business coaching, Jude draws a surprising number of parallels between martial arts and business. He talks about discipline, competition, confidence, risk, and his “five-year-old board break moment”—the idea that sometimes the ability to succeed is already inside us, and the right coach simply helps unlock it. He also explains how those lessons translate into working with business owners and helping them recognize opportunities they may not see themselves.&lt;/p&gt;

&lt;p&gt;The conversation then turns toward one of the biggest challenges facing dental laboratories today: knowing when it’s time to pivot. With technology, AI, 3D printing, changing doctor workflows, and the evolving DSO landscape continuing to reshape the industry, Jude’s NOLA LabFest keynote will focus on how business owners can recognize when change is necessary, decide when to act, and understand the risks that come with being an early adopter. He also shares some great perspective on failure, competition, and why making a bad business decision doesn’t necessarily mean you’ve lost—the real loss comes when you stop competing altogether.&lt;/p&gt;

&lt;p&gt;Shawn also gives us a look at what else is happening at NOLA LabFest, including education on AI, social media marketing, employee culture, DSOs, and other topics affecting dental laboratories right now. And, of course, there’s plenty of the NOLA LabFest fun mixed in, from the masquerade party and distillery tour to the return of Family Feud. It’s a conversation about business, leadership, taking risks, and finding ways to keep dental laboratories moving forward—and it all starts with a karate instructor walking into a dental show. Special Guests: Jude Grayson and Shawn Nowak.&lt;/p&gt;
</description>
  <itunes:keywords>dental laboratory, dental lab, dental technician, dental technicians, dental technology, dental industry, dental laboratory industry, dental lab industry, dental lab owner, dental lab owners, dental lab operator, dental lab operators, dental laboratory business, dental business, dental lab leadership, dental lab management, dental lab growth, dental lab success, dental lab education, dental lab training, dental lab community, dental laboratory education, dental laboratory business, laboratory management, laboratory leadership, laboratory growth, laboratory success, dental industry trends, dental industry education, dental industry leadership, NOLA LabFest, NOLA Lab Fest, NOLA, New Orleans, New Orleans dental, dental conference, dental event, dental meeting, dental trade show, dental education, continuing education, dental CE, dental CE courses, dental seminars, dental speakers, dental keynote, keynote speaker, breakout session, Shawn Nowak, Nowak Dental Supplies, Nowak Dental, Jude Grayson, martial arts, karate, karate instructor, martial arts instructor, karate teacher, martial arts teacher, business coach, business coaching, executive coaching, entrepreneurship, entrepreneur, entrepreneurship in dentistry, dental entrepreneurship, business education, leadership, business leadership, leadership development, personal development, professional development, confidence, discipline, competition, competitive mindset, competitive business, business strategy, business growth, business mindset, business success, business lessons, business coaching for dental labs, coaching, mentorship, motivation, inspiration, risk taking, taking risks, calculated risk, risk management, early adopter, early adoption, innovation, innovation in dentistry, dental innovation, business innovation, pivot, pivoting, business pivot, pivot strategy, knowing when to pivot, adapting, adaptability, business adaptability, change management, navigating change, industry change, industry disruption, disruption, dental industry disruption, future of dental labs, future of dentistry, future of dental technology, evolving dental industry, evolving dental labs, technology, emerging technology, dental technology trends, artificial intelligence, AI, AI in dentistry, AI in dental labs, 3D printing, dental 3D printing, digital dentistry, digital dental laboratory, digital workflow, digital workflow dentistry, technology adoption, technology trends, automation, dental automation, DSO, DSOs, dental service organizations, DSO growth, DSO relationships, dental laboratory business strategy, pricing, dental lab pricing, pricing strategy, value, perceived value, competing on value, race to the bottom, competition, market competition, competitive advantage, differentiation, business decisions, decision making, strategic thinking, business strategy, tactical strategy, execution, actionable advice, business growth strategy, business planning, strategic planning, business opportunities, identifying opportunities, finding opportunities, overcoming challenges, business challenges, dental lab challenges, industry challenges, problem solving, innovation mindset, growth mindset, failure, learning from failure, business failure, entrepreneurial failure, resilience, perseverance, persistence, taking action, taking chances, winning, competition mindset, fighting analogy, martial arts mindset, martial arts business lessons, karate business lessons, board breaking, five year old board break moment, confidence building, empowerment, unlocking potential, unlocking success, coaching mindset, coach, mentorship, leadership coaching, business transformation, organizational growth, company culture, workplace culture, employee culture, employee morale, team building, team leadership, team development, dental lab employees, dental lab teams, small business, small business leadership, small business growth, family business, family business leadership, dental family 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laboratory technology, dental laboratory trends, dental laboratory strategy, dental laboratory networking, dental laboratory conference, Voices From the Bench, Voices From the Bench podcast, dental podcast, dental laboratory podcast, dental technician podcast, dental technology podcast, dental industry podcast, Elvis, Barb, podcast, podcast episode, dental education podcast, dental business podcast, martial arts and business, karate and business, lessons from martial arts, business lessons from karate, leadership lessons from martial arts, competition and business, pivoting in business, adapting to technology, future proofing, future proofing your dental lab, thriving in dentistry, thriving dental laboratory, staying relevant, dental lab growth strategy, dental laboratory growth strategy, business evolution, industry evolution, technology adoption, strategic pivot, business resilience, entrepreneurial mindset, leadership mindset, growth mindset, competitive advantage, business coaching, executive leadership, dental laboratory owner, dental laboratory operator, dental laboratory entrepreneur, dental laboratory management, dental laboratory success, dental laboratory growth, dental laboratory strategy, dental laboratory leadership, dental laboratory technology, dental laboratory innovation, dental laboratory future, dental laboratory trends, dental laboratory education, dental laboratory networking, dental laboratory community, dental laboratory business owner, dental laboratory business strategy, dental laboratory conference, NOLA dental lab, New Orleans dental laboratory, New Orleans dental conference, dental lab events, dental lab education events, dental lab networking events, dental lab business coaching, dental lab leadership coaching, dental lab innovation strategies, dental lab pivot strategies, dental lab technology adoption, dental lab AI, AI dental laboratory, 3D printing dental laboratory, digital dental technology, dental lab automation, dental lab transformation, business transformation, leadership transformation, entrepreneurial leadership, strategic leadership, business performance, business development, business opportunity, industry trends, future trends, dental laboratory future trends, dental technology future, dental business future, dental lab owners, dental technicians, dental technologist, dental professionals, dental professionals education, dental professionals networking, dental industry networking, dental industry events, dental industry conference, dental industry speakers, dental industry business, dental industry leadership, dental industry innovation, dental industry technology, dental industry future, New Orleans events, NOLA events, NOLA conference, NOLA LabFest speakers, NOLA LabFest education, NOLA LabFest keynote, NOLA LabFest dental, NOLA LabFest dental laboratory, NOLA LabFest 2026, Nowak Dental Supplies NOLA LabFest, Jude Grayson NOLA LabFest, Shawn Nowak NOLA LabFest, karate at dental conference, martial arts at dental conference, unexpected dental speaker, unconventional speaker, unconventional business lessons, business mindset for dental labs, leadership for dental labs, strategy for dental labs, innovation for dental labs, growth for dental labs, change for dental labs, technology for dental labs, future of dental laboratory industry, dental lab podcast episode, dental technician podcast episode, dental industry podcast episode, Voices From the Bench podcast episode</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello, Voices of the Bench community. This is Casey Baldwin with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">IPS emax Zirconia</a>, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how I<a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">PS emax Zirconia</a> can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>Join us at the Race For the Future 12 to raise money for the <a href="https://dentallabfoundation.org/" rel="nofollow noopener">Foundation For Dental Laborary Technology</a>. September 27th in Valley View, Texas!</p>

<p><a href="https://dentallabfoundation.org/news-events/race-for-the-future/" rel="nofollow noopener">https://dentallabfoundation.org/news-events/race-for-the-future/</a></p>

<p><strong>Shawn Nowak</strong> from Nowak Dental Supplies joins Elvis and Barb to talk all things <a href="https://www.nolalabfest.com/" rel="nofollow noopener">NOLA LabFest</a> October 15-17th, including the welcome addition to the speaker lineup: martial arts instructor and business coach <strong>Jude Grayson</strong>. After Jude’s keynote at last year’s LabFest, the response was strong enough to bring him back for another keynote and a breakout session. The conversation starts with the obvious question: what the heck does a karate instructor know about the dental laboratory industry?</p>

<p>As Jude explains, quite a bit. Having practiced martial arts since he was five years old and built a career around teaching, competition, entrepreneurship, and business coaching, Jude draws a surprising number of parallels between martial arts and business. He talks about discipline, competition, confidence, risk, and his “five-year-old board break moment”—the idea that sometimes the ability to succeed is already inside us, and the right coach simply helps unlock it. He also explains how those lessons translate into working with business owners and helping them recognize opportunities they may not see themselves.</p>

<p>The conversation then turns toward one of the biggest challenges facing dental laboratories today: knowing when it’s time to pivot. With technology, AI, 3D printing, changing doctor workflows, and the evolving DSO landscape continuing to reshape the industry, Jude’s NOLA LabFest keynote will focus on how business owners can recognize when change is necessary, decide when to act, and understand the risks that come with being an early adopter. He also shares some great perspective on failure, competition, and why making a bad business decision doesn’t necessarily mean you’ve lost—the real loss comes when you stop competing altogether.</p>

<p>Shawn also gives us a look at what else is happening at NOLA LabFest, including education on AI, social media marketing, employee culture, DSOs, and other topics affecting dental laboratories right now. And, of course, there’s plenty of the NOLA LabFest fun mixed in, from the masquerade party and distillery tour to the return of Family Feud. It’s a conversation about business, leadership, taking risks, and finding ways to keep dental laboratories moving forward—and it all starts with a karate instructor walking into a dental show.</p><p>Special Guests: Jude Grayson and Shawn Nowak.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello, Voices of the Bench community. This is Casey Baldwin with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">IPS emax Zirconia</a>, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how I<a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">PS emax Zirconia</a> can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>Join us at the Race For the Future 12 to raise money for the <a href="https://dentallabfoundation.org/" rel="nofollow noopener">Foundation For Dental Laborary Technology</a>. September 27th in Valley View, Texas!</p>

<p><a href="https://dentallabfoundation.org/news-events/race-for-the-future/" rel="nofollow noopener">https://dentallabfoundation.org/news-events/race-for-the-future/</a></p>

<p><strong>Shawn Nowak</strong> from Nowak Dental Supplies joins Elvis and Barb to talk all things <a href="https://www.nolalabfest.com/" rel="nofollow noopener">NOLA LabFest</a> October 15-17th, including the welcome addition to the speaker lineup: martial arts instructor and business coach <strong>Jude Grayson</strong>. After Jude’s keynote at last year’s LabFest, the response was strong enough to bring him back for another keynote and a breakout session. The conversation starts with the obvious question: what the heck does a karate instructor know about the dental laboratory industry?</p>

<p>As Jude explains, quite a bit. Having practiced martial arts since he was five years old and built a career around teaching, competition, entrepreneurship, and business coaching, Jude draws a surprising number of parallels between martial arts and business. He talks about discipline, competition, confidence, risk, and his “five-year-old board break moment”—the idea that sometimes the ability to succeed is already inside us, and the right coach simply helps unlock it. He also explains how those lessons translate into working with business owners and helping them recognize opportunities they may not see themselves.</p>

<p>The conversation then turns toward one of the biggest challenges facing dental laboratories today: knowing when it’s time to pivot. With technology, AI, 3D printing, changing doctor workflows, and the evolving DSO landscape continuing to reshape the industry, Jude’s NOLA LabFest keynote will focus on how business owners can recognize when change is necessary, decide when to act, and understand the risks that come with being an early adopter. He also shares some great perspective on failure, competition, and why making a bad business decision doesn’t necessarily mean you’ve lost—the real loss comes when you stop competing altogether.</p>

<p>Shawn also gives us a look at what else is happening at NOLA LabFest, including education on AI, social media marketing, employee culture, DSOs, and other topics affecting dental laboratories right now. And, of course, there’s plenty of the NOLA LabFest fun mixed in, from the masquerade party and distillery tour to the return of Family Feud. It’s a conversation about business, leadership, taking risks, and finding ways to keep dental laboratories moving forward—and it all starts with a karate instructor walking into a dental show.</p><p>Special Guests: Jude Grayson and Shawn Nowak.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>437: Phillip Gold: The Gold Standard of Dental Technology </title>
  <link>https://www.voicesfromthebench.com/437</link>
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  <pubDate>Mon, 10 Aug 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/59b782dd-55b4-4f67-a128-668878d0dff8.mp3" length="62339328" type="audio/mpeg"/>
  <itunes:episode>437</itunes:episode>
  <itunes:title>Phillip Gold: The Gold Standard of Dental Technology </itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week we sit down with Philip Gold to hear the incredible story of growing up in a dental laboratory, taking over his family’s lab, and building a career centered around relationships, education, and giving back to the industry. Philip shares stories from his journey, the evolution of dental technology, and what drove him to earn an impressive six CDT certifications—including digital. It’s a great conversation about family, legacy, leadership, and the people who make this industry so special.</itunes:subtitle>
  <itunes:duration>1:04:52</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/5/59b782dd-55b4-4f67-a128-668878d0dff8/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey there Voices of the Bench community, this is Trish Jones with &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener"&gt;IPS Emax Zirconia&lt;/a&gt; offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why &lt;a href="https://www.knightdentalgroup.com/" rel="nofollow noopener"&gt;Knight Dental&lt;/a&gt; recently launched &lt;strong&gt;SimplyARCH Studio&lt;/strong&gt;, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;&lt;strong&gt;hyperDENT&lt;/strong&gt;&lt;/a&gt;. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,&lt;a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"&gt; &lt;em&gt;The Invisible Profession&lt;/em&gt;&lt;/a&gt;. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.&lt;/h3&gt;

&lt;p&gt;This week on Voices From the Bench, we finally sit down with someone we’ve been wanting to have on the show for a LONG time—&lt;strong&gt;Philip Gold&lt;/strong&gt;! Philip grew up in the dental laboratory, quite literally pulling teeth out of formaldehyde bottles in his father Raymond Gold’s lab in Atlanta. His father started the laboratory in 1946, and Philip eventually found himself following in those footsteps, although not without first taking a seven-year detour working for Williams Gold. That experience gave him the opportunity to visit laboratories all over the country, learn from some of the best in the industry, and see firsthand how different labs operated.&lt;br&gt;
Philip eventually returned to the family laboratory in 1980 and began the process of taking over from his father. What followed was a career built around learning, adapting, building teams, and—most importantly—relationships. Philip shares what it was like stepping into a leadership role at a young age, earning the respect of experienced technicians, and learning that being a leader isn’t about knowing everything yourself, but understanding the work well enough to help the people around you succeed. He also talks about selling the laboratory to National Dentex with the goal of giving the business and its people an opportunity to continue growing, only to eventually find his way back into the laboratory world with By Design Dental Studio alongside his daughter Katie and Denise.&lt;/p&gt;

&lt;p&gt;And if you know Philip, you know he’s never stopped learning. He currently holds six CDT certifications, including ceramics, crown and bridge, partials, implants, dentures, and digital. His story about preparing for the digital practical exam is a perfect example of his determination—his first practice run took seven and a half hours for an exam designed to be completed in just over five. So he reorganized, practiced again, changed his workflow, and eventually got it down to under five hours. And of course, Philip isn’t pursuing certifications just for himself. He wants to set an example, motivate the next generation of technicians, and encourage more people in the laboratory to continue learning.&lt;/p&gt;

&lt;p&gt;We also get into the importance of customer service, why relationships are at the heart of this industry, and why sometimes the best thing a laboratory can do is simply pick up the phone and help. Philip shares his philosophy that when something goes wrong, you drop everything and make it right. We talk about giving back to the industry, the people who helped shape Philip’s career, and how the dental laboratory community has always been willing to share knowledge when you’re willing to ask. And yes… somewhere along the way we also hear the greatest “okey-doke” story in dental laboratory history. &lt;/p&gt;

&lt;p&gt;Special Guest: Phillip Gold.&lt;/p&gt;
</description>
  <itunes:keywords>Philip Gold, Philip Gold, Voices From the Bench, dental laboratory, dental lab, dental technician, dental technology, dental industry, dental technician life, dental laboratory history, dental lab history, dental education, dental education history, dental lab education, dental craftsmanship, dental craftsmanship, dental career, dental career story, dental family, family business, family laboratory, family legacy, dental legacy, laboratory legacy, Raymond Gold, Oral Arts, By Design Dental Studio, By Design, National Dentex, NDX, Williams Gold, Williams Gold Refining Company, Ivoclar, dental materials, gold dentistry, gold alloy, gold work, casting, dental casting, crown and bridge, crown and bridge technician, ceramics, dental ceramics, ceramic technician, porcelain, porcelain fused to metal, PFM, jacket crowns, Empress, e.max, dentures, denture technician, partial dentures, removable prosthetics, implants, implant dentistry, implant technician, digital dentistry, digital dental laboratory, digital workflow, dental CAD, dental CAM, milling, dental milling, dental mills, 3D printing, dental printers, dental technology, digital technician, dental laboratory equipment, dental lab equipment, CDT, Certified Dental Technician, CDT certification, CDT exam, dental certification, digital CDT, ceramics CDT, crown and bridge CDT, partials CDT, dentures CDT, implants CDT, digital certification, dental certification exam, NBC, National Board for Certification, dental laboratory certification, dental technician certification, dental education, continuing education, dental training, dental mentorship, dental mentoring, laboratory leadership, dental leadership, lab management, dental lab management, laboratory management, team building, leadership, succession planning, family business succession, business development, customer service, dental lab customer service, client relationships, doctor relationships, dentist relationships, laboratory relationships, customer relationships, business relationships, account management, business development, sales, dental sales, dental laboratory sales, lab sales, relationship business, dental practice relationships, dental practice, dental offices, dentist, dentists, dental community, dental laboratory community, dental industry community, giving back, industry leadership, industry involvement, professional development, professional growth, technician development, technician education, mentorship, learning, lifelong learning, skills development, troubleshooting, quality control, dental lab quality control, diagnostics, dental diagnostics, diagnostic wax-up, wax-up, dental waxing, dental wax-up, analog dentistry, analog dental laboratory, digital workflow, digital dentistry, dental CAD CAM, dental milling workflow, dental laboratory workflow, dental technology evolution, evolution of dentistry, history of dentistry, dental history, laboratory history, dental industry history, dental innovation, dental innovation history, dental materials history, dental education history, dental laboratory education, laboratory culture, work ethic, dental work ethic, first one in last one out, laboratory team, dental laboratory team, technician leadership, experienced technician, master technician, master CDT, six CDT certifications, six certifications, dental excellence, technical excellence, clinical excellence, quality dentistry, restorative dentistry, prosthodontics, dental prosthetics, dental restorations, restorative dental technology, dental craftsmanship, dental artistry, dental anatomy, occlusion, color science, dental anatomy and occlusion, certification preparation, CDT exam preparation, dental exam preparation, practical exam, digital practical exam, dental technology exam, study for CDT, dental certification study, AI in dentistry, AI for dental technicians, ChatGPT, artificial intelligence, dental AI, AI education, AI learning, dental technician study tools, dental technology education, dental laboratory innovation, industry mentors, dental mentors, industry networking, dental networking, professional networking, dental conferences, dental meetings, dental organizations, dental boards, dental associations, NADL, NBC, Cal Lab, dental laboratory leadership, dental laboratory business, laboratory ownership, dental lab ownership, family-owned laboratory, independent dental laboratory, corporate dentistry, corporate dental laboratory, laboratory acquisition, dental lab acquisition, laboratory transition, business transition, succession, business succession, laboratory succession, legacy business, generational business, father and son, father and daughter, family in dentistry, dental family business, next generation, next generation dental technicians, dental technician career, career development, dental laboratory career, dental industry career, dental technician mentorship, dental technician community, dental lab stories, dental industry stories, dental history stories, dental podcast, dental podcasts, Voices From the Bench podcast, dental podcast interview, dental laboratory podcast, dental technician podcast, dental technology podcast, dental industry podcast, laboratory stories, dental lab stories, technician stories, behind the scenes dental lab, life in the dental lab, dental lab culture, dental lab relationships, customer service philosophy, client retention, account retention, dental laboratory growth, laboratory growth, business growth, dental business, dental business development, dental entrepreneurship, dental entrepreneur, laboratory entrepreneur, dental lab owner, dental laboratory owner, laboratory operator, dental professional, dental professionals, dental technician community, dental education community, dental technology community, dental materials, dental equipment, dental workflows, dental manufacturing, dental manufacturing technology, dental production, dental production workflow, dental quality, dental quality control, dental laboratory standards, professional standards, dental professionalism, dental industry leadership, dental industry education, dental industry mentorship, dental industry networking, dental industry relationships, dental industry legacy, dental laboratory legacy, family legacy, professional legacy, learning from experience, learning from mentors, sharing knowledge, knowledge sharing, industry camaraderie, dental community support, supporting technicians, technician advocacy, certification advocacy, professional certification, continuing education, career longevity, lifetime in dentistry, lifetime in dental laboratory, decades in dentistry, decades in the dental lab, dental veteran, dental industry veteran, dental laboratory veteran, experienced dental technician, master dental technician, dental technology veteran, dental laboratory expert, dental technician expert, Philip Gold interview, Philip Gold podcast, Philip Gold dental laboratory, Philip Gold CDT, Philip Gold dental technician, dental laboratory stories, dental technician stories, Voices From the Bench, Barb, Elvis, Barb and Elvis, dental lab podcast, dental tech podcast</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</h3>

<p>This week on Voices From the Bench, we finally sit down with someone we’ve been wanting to have on the show for a LONG time—<strong>Philip Gold</strong>! Philip grew up in the dental laboratory, quite literally pulling teeth out of formaldehyde bottles in his father Raymond Gold’s lab in Atlanta. His father started the laboratory in 1946, and Philip eventually found himself following in those footsteps, although not without first taking a seven-year detour working for Williams Gold. That experience gave him the opportunity to visit laboratories all over the country, learn from some of the best in the industry, and see firsthand how different labs operated.<br>
Philip eventually returned to the family laboratory in 1980 and began the process of taking over from his father. What followed was a career built around learning, adapting, building teams, and—most importantly—relationships. Philip shares what it was like stepping into a leadership role at a young age, earning the respect of experienced technicians, and learning that being a leader isn’t about knowing everything yourself, but understanding the work well enough to help the people around you succeed. He also talks about selling the laboratory to National Dentex with the goal of giving the business and its people an opportunity to continue growing, only to eventually find his way back into the laboratory world with By Design Dental Studio alongside his daughter Katie and Denise.</p>

<p>And if you know Philip, you know he’s never stopped learning. He currently holds six CDT certifications, including ceramics, crown and bridge, partials, implants, dentures, and digital. His story about preparing for the digital practical exam is a perfect example of his determination—his first practice run took seven and a half hours for an exam designed to be completed in just over five. So he reorganized, practiced again, changed his workflow, and eventually got it down to under five hours. And of course, Philip isn’t pursuing certifications just for himself. He wants to set an example, motivate the next generation of technicians, and encourage more people in the laboratory to continue learning.</p>

<p>We also get into the importance of customer service, why relationships are at the heart of this industry, and why sometimes the best thing a laboratory can do is simply pick up the phone and help. Philip shares his philosophy that when something goes wrong, you drop everything and make it right. We talk about giving back to the industry, the people who helped shape Philip’s career, and how the dental laboratory community has always been willing to share knowledge when you’re willing to ask. And yes… somewhere along the way we also hear the greatest “okey-doke” story in dental laboratory history. </p><p>Special Guest: Phillip Gold.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</h3>

<p>This week on Voices From the Bench, we finally sit down with someone we’ve been wanting to have on the show for a LONG time—<strong>Philip Gold</strong>! Philip grew up in the dental laboratory, quite literally pulling teeth out of formaldehyde bottles in his father Raymond Gold’s lab in Atlanta. His father started the laboratory in 1946, and Philip eventually found himself following in those footsteps, although not without first taking a seven-year detour working for Williams Gold. That experience gave him the opportunity to visit laboratories all over the country, learn from some of the best in the industry, and see firsthand how different labs operated.<br>
Philip eventually returned to the family laboratory in 1980 and began the process of taking over from his father. What followed was a career built around learning, adapting, building teams, and—most importantly—relationships. Philip shares what it was like stepping into a leadership role at a young age, earning the respect of experienced technicians, and learning that being a leader isn’t about knowing everything yourself, but understanding the work well enough to help the people around you succeed. He also talks about selling the laboratory to National Dentex with the goal of giving the business and its people an opportunity to continue growing, only to eventually find his way back into the laboratory world with By Design Dental Studio alongside his daughter Katie and Denise.</p>

<p>And if you know Philip, you know he’s never stopped learning. He currently holds six CDT certifications, including ceramics, crown and bridge, partials, implants, dentures, and digital. His story about preparing for the digital practical exam is a perfect example of his determination—his first practice run took seven and a half hours for an exam designed to be completed in just over five. So he reorganized, practiced again, changed his workflow, and eventually got it down to under five hours. And of course, Philip isn’t pursuing certifications just for himself. He wants to set an example, motivate the next generation of technicians, and encourage more people in the laboratory to continue learning.</p>

<p>We also get into the importance of customer service, why relationships are at the heart of this industry, and why sometimes the best thing a laboratory can do is simply pick up the phone and help. Philip shares his philosophy that when something goes wrong, you drop everything and make it right. We talk about giving back to the industry, the people who helped shape Philip’s career, and how the dental laboratory community has always been willing to share knowledge when you’re willing to ask. And yes… somewhere along the way we also hear the greatest “okey-doke” story in dental laboratory history. </p><p>Special Guest: Phillip Gold.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>436: Alyse Hifko &amp; Martin Schmid Take Us Inside the Ivoclar Academy </title>
  <link>https://www.voicesfromthebench.com/436</link>
  <guid isPermaLink="false">d73cb824-9f79-46a9-b7fa-d8553d03fc84</guid>
  <pubDate>Mon, 03 Aug 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/d73cb824-9f79-46a9-b7fa-d8553d03fc84.mp3" length="46318080" type="audio/mpeg"/>
  <itunes:episode>436</itunes:episode>
  <itunes:title>Alyse Hifko &amp; Martin Schmid Take Us Inside the Ivoclar Academy </itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Ivoclar is taking education to the next level with the new Ivoclar Academy, and Elvis sits down with Martin Schmid and Alyse Hifko to learn what makes these hands-on courses a game changer for today's dental technicians. From creating lifelike esthetics with Ceram Art to unlocking powerful features hidden inside ProgramMill CAM software, this episode is packed with practical tips that can help any lab improve its workflow, no matter their experience level.</itunes:subtitle>
  <itunes:duration>48:10</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/d/d73cb824-9f79-46a9-b7fa-d8553d03fc84/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hello, Voices of the Bench community. This is Casey Baldwin with &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener"&gt;IPS emax Zirconia&lt;/a&gt;, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how I&lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener"&gt;PS emax Zirconia&lt;/a&gt; can help streamline your workflow.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why &lt;a href="https://www.knightdentalgroup.com/" rel="nofollow noopener"&gt;Knight Dental&lt;/a&gt; recently launched &lt;strong&gt;SimplyARCH Studio&lt;/strong&gt;, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;&lt;strong&gt;hyperDENT&lt;/strong&gt;&lt;/a&gt;. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; helped ensure SimplyARCH Studio was designed for long-term success from day one.&lt;/h3&gt;

&lt;p&gt;Join us at the Race For the Future 12 to raise money for the &lt;a href="https://dentallabfoundation.org/" rel="nofollow noopener"&gt;Foundation For Dental Laborary Technology&lt;/a&gt;. September 27th in Valley View, Texas!&lt;/p&gt;

&lt;p&gt;&lt;a href="https://dentallabfoundation.org/news-events/race-for-the-future/" rel="nofollow noopener"&gt;https://dentallabfoundation.org/news-events/race-for-the-future/&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;This week, Elvis sits down with Martin Schmid and Alyse Hifko from &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; to talk about the launch of the new &lt;a href="https://www.ivoclar.com/en_us/academy/learning-opportunities" rel="nofollow noopener"&gt;Ivoclar Academy&lt;/a&gt; and why education is still one of the most valuable investments a laboratory can make. Martin shares his journey from apprenticing in Germany to teaching technicians around the world, while Alyse explains how a passion for digital dentistry and troubleshooting CAD/CAM software led her to Ivoclar. Together they discuss how today's technicians can learn faster, work more efficiently, and gain confidence through hands-on training instead of trying to figure everything out on their own.&lt;/p&gt;

&lt;p&gt;The conversation dives into Ivoclar's growing catalog of Academy courses, from &lt;a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener"&gt;Ceram Art&lt;/a&gt; stain and glaze techniques to advanced &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-7" rel="nofollow noopener"&gt;ProgramMill CAM&lt;/a&gt; training that goes far beyond the initial installation. Martin explains how simple workflows and the right materials can help technicians create highly esthetic restorations, while Alyse reveals the hidden capabilities built into the CAM software that many users never realize they already have. Whether you're looking to improve your ceramics, maximize your milling workflow, or simply stay ahead as digital dentistry continues to evolve, this episode is packed with practical ideas you can bring back to the lab. Plus, learn why even technicians who don't own an Ivoclar mill are showing up to these courses—and leaving convinced they need one. Special Guests: Alyse Hifko and Martin Schmid.&lt;/p&gt;
</description>
  <itunes:keywords>Ivoclar, Ivoclar Academy, dental laboratory, dental lab, dental technician, dental technology, dental podcast, Voices From the Bench, Elvis Dahl, Martin Schmid, Alyse Hifko, Ceram Art, stain and glaze, ceramics, esthetics, white esthetics, pink esthetics, zirconia, zirconium oxide, lithium disilicate, e.max, veneers, zirconia veneers, all-on-X, full-arch restorations, implant restorations, digital dentistry, CAD/CAM, CAM software, ProgramMill, ProgramMill CAM, milling, dental milling, milling strategies, nesting, support structures, sintering, connectors, screw channels, flat tools, workflow optimization, production efficiency, dental manufacturing, troubleshooting, continuing education, hands-on training, in-person education, dental education, technician training, laboratory workflow, digital workflow, restorative dentistry, dental materials, infiltration liquids, glazing, firing, firing protocols, brushes, porcelain layering, ceramics course, laboratory efficiency, milling software, maintenance, wet milling, dry milling, hybrid milling, titanium milling, implant workflows, digital technician, laboratory innovation, workflow automation, auto nesting, design limitations, milling limitations, restoration design, 3Shape, Wieland, ProgramMill 7, ProgramMill Dry, Ivotion, dentures, digital dentures, Johnny Jackson, CAD/CAM dentistry, dental craftsmanship, technician skills, laboratory excellence, productivity, education, mentorship, dental innovation, Buffalo, Santa Fe Springs, Mississauga, Germany, apprenticeship, commercial laboratory, research and development, technical support, troubleshooting, clinical education, laboratory management, dental industry, dental lab owner, laboratory growth, restorative workflow, chairside dentistry, dental careers, dental professionals, lab life, dental community, esthetic restorations, precision, efficiency, innovation.</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello, Voices of the Bench community. This is Casey Baldwin with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">IPS emax Zirconia</a>, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how I<a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">PS emax Zirconia</a> can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>Join us at the Race For the Future 12 to raise money for the <a href="https://dentallabfoundation.org/" rel="nofollow noopener">Foundation For Dental Laborary Technology</a>. September 27th in Valley View, Texas!</p>

<p><a href="https://dentallabfoundation.org/news-events/race-for-the-future/" rel="nofollow noopener">https://dentallabfoundation.org/news-events/race-for-the-future/</a></p>

<p>This week, Elvis sits down with Martin Schmid and Alyse Hifko from <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a> to talk about the launch of the new <a href="https://www.ivoclar.com/en_us/academy/learning-opportunities" rel="nofollow noopener">Ivoclar Academy</a> and why education is still one of the most valuable investments a laboratory can make. Martin shares his journey from apprenticing in Germany to teaching technicians around the world, while Alyse explains how a passion for digital dentistry and troubleshooting CAD/CAM software led her to Ivoclar. Together they discuss how today's technicians can learn faster, work more efficiently, and gain confidence through hands-on training instead of trying to figure everything out on their own.</p>

<p>The conversation dives into Ivoclar's growing catalog of Academy courses, from <a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">Ceram Art</a> stain and glaze techniques to advanced <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-7" rel="nofollow noopener">ProgramMill CAM</a> training that goes far beyond the initial installation. Martin explains how simple workflows and the right materials can help technicians create highly esthetic restorations, while Alyse reveals the hidden capabilities built into the CAM software that many users never realize they already have. Whether you're looking to improve your ceramics, maximize your milling workflow, or simply stay ahead as digital dentistry continues to evolve, this episode is packed with practical ideas you can bring back to the lab. Plus, learn why even technicians who don't own an Ivoclar mill are showing up to these courses—and leaving convinced they need one.</p><p>Special Guests: Alyse Hifko and Martin Schmid.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello, Voices of the Bench community. This is Casey Baldwin with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">IPS emax Zirconia</a>, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how I<a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">PS emax Zirconia</a> can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>Join us at the Race For the Future 12 to raise money for the <a href="https://dentallabfoundation.org/" rel="nofollow noopener">Foundation For Dental Laborary Technology</a>. September 27th in Valley View, Texas!</p>

<p><a href="https://dentallabfoundation.org/news-events/race-for-the-future/" rel="nofollow noopener">https://dentallabfoundation.org/news-events/race-for-the-future/</a></p>

<p>This week, Elvis sits down with Martin Schmid and Alyse Hifko from <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a> to talk about the launch of the new <a href="https://www.ivoclar.com/en_us/academy/learning-opportunities" rel="nofollow noopener">Ivoclar Academy</a> and why education is still one of the most valuable investments a laboratory can make. Martin shares his journey from apprenticing in Germany to teaching technicians around the world, while Alyse explains how a passion for digital dentistry and troubleshooting CAD/CAM software led her to Ivoclar. Together they discuss how today's technicians can learn faster, work more efficiently, and gain confidence through hands-on training instead of trying to figure everything out on their own.</p>

<p>The conversation dives into Ivoclar's growing catalog of Academy courses, from <a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">Ceram Art</a> stain and glaze techniques to advanced <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-7" rel="nofollow noopener">ProgramMill CAM</a> training that goes far beyond the initial installation. Martin explains how simple workflows and the right materials can help technicians create highly esthetic restorations, while Alyse reveals the hidden capabilities built into the CAM software that many users never realize they already have. Whether you're looking to improve your ceramics, maximize your milling workflow, or simply stay ahead as digital dentistry continues to evolve, this episode is packed with practical ideas you can bring back to the lab. Plus, learn why even technicians who don't own an Ivoclar mill are showing up to these courses—and leaving convinced they need one.</p><p>Special Guests: Alyse Hifko and Martin Schmid.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>Episode 435: Matt Everatt is Making the Invisible Profession Visible</title>
  <link>https://www.voicesfromthebench.com/435</link>
  <guid isPermaLink="false">ed9fc032-5e17-4aba-828d-b7bdf1a0f686</guid>
  <pubDate>Mon, 27 Jul 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/ed9fc032-5e17-4aba-828d-b7bdf1a0f686.mp3" length="56547072" type="audio/mpeg"/>
  <itunes:episode>435</itunes:episode>
  <itunes:title>Matt Everatt is Making the Invisible Profession Visible</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Matt Everatt joins Elvis and Barb to talk about his incredible journey through the dental laboratory industry, from maxillofacial prosthetics and sleep apnea appliances to co-founding a successful dental lab and eventually writing The Invisible Profession. They dive into the challenges facing dental technicians, the dangers of becoming a "busy fool," and why embracing technology, standing out, and becoming a true clinical partner are essential for the future of the laboratory industry.</itunes:subtitle>
  <itunes:duration>58:50</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/e/ed9fc032-5e17-4aba-828d-b7bdf1a0f686/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey there Voices of the Bench community, this is Trish Jones with &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener"&gt;IPS Emax Zirconia&lt;/a&gt; offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why &lt;a href="https://www.knightdentalgroup.com/" rel="nofollow noopener"&gt;Knight Dental&lt;/a&gt; recently launched &lt;strong&gt;SimplyARCH Studio&lt;/strong&gt;, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;&lt;strong&gt;hyperDENT&lt;/strong&gt;&lt;/a&gt;. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,&lt;a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"&gt; &lt;em&gt;The Invisible Profession&lt;/em&gt;&lt;/a&gt;. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.&lt;/h3&gt;

&lt;p&gt;Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, &lt;a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"&gt; &lt;em&gt;The Invisible Profession&lt;/em&gt;&lt;/a&gt;. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.&lt;/p&gt;

&lt;p&gt;But this conversation goes far beyond Matt's career. His book,&lt;a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"&gt; &lt;em&gt;The Invisible Profession&lt;/em&gt;&lt;/a&gt;, explores how the dental laboratory industry arrived at a place where technicians and laboratories are often undervalued, pushed into price competition, and expected to simply keep their heads down and produce. Matt shares his thoughts on the "million little things" that shaped the industry, the danger of becoming a "busy fool," and why laboratories need to stop competing solely on price and start becoming known for the value, expertise, and partnership they bring to the dental team. Elvis, Barb, and Matt also talk about the changing landscape of digital dentistry, AI, 3D printing, speed, service, and why the labs that embrace change and remain agile will be the ones positioned for the future. It's an honest, thought-provoking, and ultimately optimistic conversation about where the dental laboratory profession has been, where it is today, and where it can go next. Special Guest: Matt Everatt.&lt;/p&gt;
</description>
  <itunes:keywords>dental laboratory, dental lab, dental technician, dental technology, dental industry, dental laboratory industry, dental technicians, maxillofacial prosthetics, maxillofacial technology, anaplastology, facial prosthetics, ocular prosthetics, artificial eyes, artificial ears, prosthetics, obturators, dentures, orthodontics, orthodontic appliances, orthodontic technology, crown and bridge, ceramist, dental ceramics, occlusal splints, bite splints, night guards, sleep apnea, sleep apnea appliances, sleep dentistry, mandibular advancement devices, mandibular advancement splints, oral appliances, snoring, anti-snoring devices, sleep medicine, airway health, dental sleep medicine, dental lab business, dental laboratory business, dental lab management, dental lab owner, dental lab entrepreneur, dental business, business strategy, business coaching, business growth, entrepreneurship, serial entrepreneur, private dental laboratory, commercial dental laboratory, independent 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dental laboratories, future of dental technicians, dental lab future, evolving dental industry, changing dental industry, industry transformation, dental laboratory transformation, technology adoption, digital transformation, innovation, adaptability, agile business, agile dental laboratory, business agility, embracing technology, modern dental laboratory, modern dental technology, emerging technology, dental technology advancements, dental lab workflow, laboratory workflow, efficiency, productivity, business efficiency, workflow optimization, turnaround time, fast turnaround, same day dentistry, rapid turnaround, premium service, premium pricing, value-based service, customer service, client service, dental practice support, dental practice partnership, clinical partnership, clinical partner, dentist technician relationship, dentist laboratory relationship, dental team, dental team collaboration, dentist laboratory communication, doctor technician communication, dental laboratory communication, collaboration, teamwork, communication, relationship building, trusted advisor, clinical expertise, technical expertise, dental expertise, laboratory expertise, specialized services, specialization, finding your niche, niche marketing, differentiation, competitive advantage, standing out, brand positioning, business identity, value proposition, value over price, competing on price, price competition, dental lab pricing, laboratory pricing, race to the bottom, low-cost dentistry, premium dentistry, premium dental laboratory, quality dentistry, quality dental laboratory, quality over price, pricing strategy, profitability, dental lab profitability, business profitability, revenue growth, sustainable growth, sustainable business, business sustainability, business systems, systemization, systemized business, working on the business, working in the business, delegation, leadership development, scaling a business, scaling a dental lab, business systems, operational efficiency, 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industry, dental technology worldwide, transatlantic dental conversation, dental laboratory trends, industry trends, technology trends, AI trends, digital workflow, digital lab, 3D printing dentistry, CAD CAM, milling, dental milling, dental manufacturing, dental manufacturing technology, laboratory manufacturing, custom appliances, custom dental appliances, retainers, bleaching trays, study models, twin blocks, orthodontic retainers, dental splints, occlusal appliances, cranioplasty, cranial implants, skull plates, maxillofacial surgery, neurosurgery, hospital dentistry, teaching hospitals, hospital laboratory, hospital dental technology, NHS dental laboratory, private dental laboratory, dental healthcare, healthcare innovation, healthcare technology, patient care, patient experience, patient outcomes, improving patient care, improving patient experience, dental practice growth, dental practice success, lab practice partnership, dentist collaboration, technician collaboration, 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journalism, dental journalism, LinkedIn, professional articles, industry commentary, book writing, writing a book, publishing, audiobook, Audible, author, dental industry author, nonfiction, professional book, industry book, motivational book, business book, career book, book review, book recommendation, The Invisible Profession book, dental technician book, dental lab book, reading, audiobooks, storytelling, sharing stories, telling the story, industry history, professional history, industry future, hope for the future, positive future, better future, reinventing the industry, changing the narrative, changing the profession, elevating dental technology, elevating dental technicians, raising the profile, professional pride, pride in dentistry, pride in dental technology, pride in laboratory work, craftsmanship, artistry, skilled craftsmanship, skilled technicians, technical skill, creativity, precision, attention to detail, artistry in dentistry, artisan, dental artisans, laboratory artisans, skilled trades, skilled profession, hidden profession, behind the scenes, behind the smile, behind the restoration, dental laboratory professionals, dental laboratory workforce, dental technology professionals, dental professionals, oral health professionals, healthcare professionals, professional excellence, excellence in dentistry, excellence in dental technology, quality craftsmanship, craftsmanship in dentistry, technical excellence, clinical excellence, service excellence, business excellence, leadership excellence, innovation in dentistry, innovation in dental labs, the future is digital, digital future, AI future, technology future, dental technology future, industry optimism, optimism, hope, opportunity, opportunity in dentistry, opportunity in dental labs, opportunity in technology, business opportunities, growth opportunities, new opportunities, embracing opportunity, making a difference, impact, professional impact, patient impact, changing lives, saving lives, 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  <content:encoded>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</h3>

<p>Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, <a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</p>

<p>But this conversation goes far beyond Matt's career. His book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>, explores how the dental laboratory industry arrived at a place where technicians and laboratories are often undervalued, pushed into price competition, and expected to simply keep their heads down and produce. Matt shares his thoughts on the "million little things" that shaped the industry, the danger of becoming a "busy fool," and why laboratories need to stop competing solely on price and start becoming known for the value, expertise, and partnership they bring to the dental team. Elvis, Barb, and Matt also talk about the changing landscape of digital dentistry, AI, 3D printing, speed, service, and why the labs that embrace change and remain agile will be the ones positioned for the future. It's an honest, thought-provoking, and ultimately optimistic conversation about where the dental laboratory profession has been, where it is today, and where it can go next.</p><p>Special Guest: Matt Everatt.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</h3>

<p>Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, <a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</p>

<p>But this conversation goes far beyond Matt's career. His book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>, explores how the dental laboratory industry arrived at a place where technicians and laboratories are often undervalued, pushed into price competition, and expected to simply keep their heads down and produce. Matt shares his thoughts on the "million little things" that shaped the industry, the danger of becoming a "busy fool," and why laboratories need to stop competing solely on price and start becoming known for the value, expertise, and partnership they bring to the dental team. Elvis, Barb, and Matt also talk about the changing landscape of digital dentistry, AI, 3D printing, speed, service, and why the labs that embrace change and remain agile will be the ones positioned for the future. It's an honest, thought-provoking, and ultimately optimistic conversation about where the dental laboratory profession has been, where it is today, and where it can go next.</p><p>Special Guest: Matt Everatt.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>Episode 434: From FDLA 2026: Chris Bradley, Richard Wodzinski, Dawn Roniger, &amp; Kaveh Shams</title>
  <link>https://www.voicesfromthebench.com/434</link>
  <guid isPermaLink="false">c5d7b446-5d42-4e29-8ab8-ba11507a2578</guid>
  <pubDate>Mon, 20 Jul 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/c5d7b446-5d42-4e29-8ab8-ba11507a2578.mp3" length="61283328" type="audio/mpeg"/>
  <itunes:episode>434</itunes:episode>
  <itunes:title>From FDLA 2026: Chris Bradley, Richard Wodzinski, Dawn Roniger, &amp; Kaveh Shams</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>From the FDLA Symposium, Elvis and Barb welcome Chris Bradley, Richard Wodzinski, and Dawn Roniger to discuss the latest in shade matching, ceramics, and the technology helping labs achieve more predictable results. Then Kaveh Shams from Zirkonzahn Canada shares his journey into digital dentistry while talking milling, education, and the philosophy that's made Zirkonzahn a leader in the industry.</itunes:subtitle>
  <itunes:duration>1:03:46</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/c/c5d7b446-5d42-4e29-8ab8-ba11507a2578/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hello, Voices of the Bench community. This is Casey Baldwin with &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener"&gt;IPS emax Zirconia&lt;/a&gt;, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how I&lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener"&gt;PS emax Zirconia&lt;/a&gt; can help streamline your workflow.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why &lt;a href="https://www.knightdentalgroup.com/" rel="nofollow noopener"&gt;Knight Dental&lt;/a&gt; recently launched &lt;strong&gt;SimplyARCH Studio&lt;/strong&gt;, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;&lt;strong&gt;hyperDENT&lt;/strong&gt;&lt;/a&gt;. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; helped ensure SimplyARCH Studio was designed for long-term success from day one.&lt;/h3&gt;

&lt;p&gt;This week, Elvis and Barb are coming to you from the &lt;a href="https://www.fdla.net/symposium" rel="nofollow noopener"&gt;FDLA Symposium&lt;/a&gt; at the &lt;a href="https://gpsdigitalrpd.com/" rel="nofollow noopener"&gt;GPS Digital RPD&lt;/a&gt; booth with two conversations that prove one thing: dental technology never stops evolving. First up, Chris Bradley from &lt;a href="https://smilelineusa.com/" rel="nofollow noopener"&gt;SmileLine USA&lt;/a&gt; returns to the podcast alongside technician, educator, and lab owner Richard Wodzinski, with Dawn Roniger from &lt;a href="https://www.gc.dental/america/" rel="nofollow noopener"&gt;GC America&lt;/a&gt; joining the discussion. What starts as a conversation about "sexy brushes" quickly turns into a deep dive into one of the most intriguing shade-matching workflows you'll hear about. Richard explains how the &lt;a href="https://smilelineusa.com/product/optishade-full-set/" rel="nofollow noopener"&gt;OptiShade camera and Matisse software&lt;/a&gt; work together to create incredibly accurate shade recipes for everything from monolithic zirconia to layered ceramics and even gingiva. They also discuss the latest &lt;a href="https://www.creation-willigeller.com/en-US/products/magiccolour" rel="nofollow noopener"&gt;Creation Magic Color system&lt;/a&gt;, hands-on education, custom shade appointments, and why reducing remakes isn't just good for labs—it's better for doctors and patients too. Add in some FDLA leadership talk and a shared passion for education, and you've got a conversation packed with practical ideas and plenty of laughs.&lt;/p&gt;

&lt;p&gt;Then Elvis and Barb sit down with Kaveh Shams, Branch Manager for &lt;a href="https://zirkonzahn.com/us/home/" rel="nofollow noopener"&gt;Zirkonzahn&lt;/a&gt; Canada, whose journey into digital dentistry spans London, Italy, and Canada. Kaveh shares how his admiration for Enrico Steger and Zirkonzahn eventually led to his dream job, while also offering a fascinating look into the company's history, philosophy, and commitment to education. From the origins of Exocad and custom CAM strategies to modular milling systems, open architecture, and Zirkonzahn's incredible Military School program that trains the next generation of technicians, this conversation is full of insight into what makes one of dentistry's most respected digital companies tick. It's an inspiring story of passion, persistence, and why great technology always starts with great technicians. Special Guests: Chris Bradley, Dawn Roniger ​​​​, Kaveh Shams, and Rich Wodzinski.&lt;/p&gt;
</description>
  <itunes:keywords>ceramics, porcelain, zirconia, monolithic, layering, stain, glaze, Magic Color, Creation, GC America, SmileLine, SmileLine USA, Chris Bradley, Richard Wodzinski, Dawn Roniger, Kaveh Shams, Zirkonzahn, OptiShade, Matisse, shade matching, shade analysis, shade recipe, custom shades, single centrals, anterior restorations, esthetics, color science, polarized camera, photography, LAB values, chroma, hue, value, gingiva, pink porcelain, ceramics course, hands-on training, education, continuing education, dental technician, dental technology, dental lab, dental laboratory, lab owner, removables, dentures, full arch, hybrids, All-on-X, bleaching shades, BL1, zirconia staining, lithium disilicate, e.max, porcelain systems, ceramics workflow, digital workflow, analog dentistry, digital dentistry, CAD/CAM, Exocad, HyperDENT, milling, milling strategies, CAM software, nesting, milling center, scanner, design software, CAD design, workflow optimization, remakes, efficiency, productivity, custom workflow, open architecture, open system, milling machine, M6, M2, M5, disc changer, automation, titanium, cobalt chrome, PMMA, polycarbonate, denture workflow, implant bars, abutments, accuracy, precision, modular design, machine maintenance, self-service, consumables, software integration, technical support, education, innovation, workflow, laboratory solutions, dental materials, Italy, Canada, London, Harley Street, mentorship, apprenticeship, technician training, craftsmanship, artistry, engineering, chemistry, physics, Enrico Steger, military school, Ranger School, apprentices, young technicians, trade shows, FDLA, Florida Dental Laboratory Association, symposium, lectures, webinars, custom strategies, software development, digital solutions, patient outcomes, chairside, custom recipe, predictable results, remake reduction, workflow consistency, laboratory education, dental community, collaboration, vendors, demonstrations, brushing techniques, Kolinsky brushes, Murano glass, oral design, Willie Geller, Javier, GC Initial, Creation porcelain, education programs, dental innovation, technology, craftsmanship, excellence, laboratory management, digital evolution, future of dentistry, dental podcast, Voices From the Bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello, Voices of the Bench community. This is Casey Baldwin with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">IPS emax Zirconia</a>, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how I<a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">PS emax Zirconia</a> can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>This week, Elvis and Barb are coming to you from the <a href="https://www.fdla.net/symposium" rel="nofollow noopener">FDLA Symposium</a> at the <a href="https://gpsdigitalrpd.com/" rel="nofollow noopener">GPS Digital RPD</a> booth with two conversations that prove one thing: dental technology never stops evolving. First up, Chris Bradley from <a href="https://smilelineusa.com/" rel="nofollow noopener">SmileLine USA</a> returns to the podcast alongside technician, educator, and lab owner Richard Wodzinski, with Dawn Roniger from <a href="https://www.gc.dental/america/" rel="nofollow noopener">GC America</a> joining the discussion. What starts as a conversation about "sexy brushes" quickly turns into a deep dive into one of the most intriguing shade-matching workflows you'll hear about. Richard explains how the <a href="https://smilelineusa.com/product/optishade-full-set/" rel="nofollow noopener">OptiShade camera and Matisse software</a> work together to create incredibly accurate shade recipes for everything from monolithic zirconia to layered ceramics and even gingiva. They also discuss the latest <a href="https://www.creation-willigeller.com/en-US/products/magiccolour" rel="nofollow noopener">Creation Magic Color system</a>, hands-on education, custom shade appointments, and why reducing remakes isn't just good for labs—it's better for doctors and patients too. Add in some FDLA leadership talk and a shared passion for education, and you've got a conversation packed with practical ideas and plenty of laughs.</p>

<p>Then Elvis and Barb sit down with Kaveh Shams, Branch Manager for <a href="https://zirkonzahn.com/us/home/" rel="nofollow noopener">Zirkonzahn</a> Canada, whose journey into digital dentistry spans London, Italy, and Canada. Kaveh shares how his admiration for Enrico Steger and Zirkonzahn eventually led to his dream job, while also offering a fascinating look into the company's history, philosophy, and commitment to education. From the origins of Exocad and custom CAM strategies to modular milling systems, open architecture, and Zirkonzahn's incredible Military School program that trains the next generation of technicians, this conversation is full of insight into what makes one of dentistry's most respected digital companies tick. It's an inspiring story of passion, persistence, and why great technology always starts with great technicians.</p><p>Special Guests: Chris Bradley, Dawn Roniger ​​​​, Kaveh Shams, and Rich Wodzinski.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello, Voices of the Bench community. This is Casey Baldwin with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">IPS emax Zirconia</a>, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how I<a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">PS emax Zirconia</a> can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>This week, Elvis and Barb are coming to you from the <a href="https://www.fdla.net/symposium" rel="nofollow noopener">FDLA Symposium</a> at the <a href="https://gpsdigitalrpd.com/" rel="nofollow noopener">GPS Digital RPD</a> booth with two conversations that prove one thing: dental technology never stops evolving. First up, Chris Bradley from <a href="https://smilelineusa.com/" rel="nofollow noopener">SmileLine USA</a> returns to the podcast alongside technician, educator, and lab owner Richard Wodzinski, with Dawn Roniger from <a href="https://www.gc.dental/america/" rel="nofollow noopener">GC America</a> joining the discussion. What starts as a conversation about "sexy brushes" quickly turns into a deep dive into one of the most intriguing shade-matching workflows you'll hear about. Richard explains how the <a href="https://smilelineusa.com/product/optishade-full-set/" rel="nofollow noopener">OptiShade camera and Matisse software</a> work together to create incredibly accurate shade recipes for everything from monolithic zirconia to layered ceramics and even gingiva. They also discuss the latest <a href="https://www.creation-willigeller.com/en-US/products/magiccolour" rel="nofollow noopener">Creation Magic Color system</a>, hands-on education, custom shade appointments, and why reducing remakes isn't just good for labs—it's better for doctors and patients too. Add in some FDLA leadership talk and a shared passion for education, and you've got a conversation packed with practical ideas and plenty of laughs.</p>

<p>Then Elvis and Barb sit down with Kaveh Shams, Branch Manager for <a href="https://zirkonzahn.com/us/home/" rel="nofollow noopener">Zirkonzahn</a> Canada, whose journey into digital dentistry spans London, Italy, and Canada. Kaveh shares how his admiration for Enrico Steger and Zirkonzahn eventually led to his dream job, while also offering a fascinating look into the company's history, philosophy, and commitment to education. From the origins of Exocad and custom CAM strategies to modular milling systems, open architecture, and Zirkonzahn's incredible Military School program that trains the next generation of technicians, this conversation is full of insight into what makes one of dentistry's most respected digital companies tick. It's an inspiring story of passion, persistence, and why great technology always starts with great technicians.</p><p>Special Guests: Chris Bradley, Dawn Roniger ​​​​, Kaveh Shams, and Rich Wodzinski.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>Episode 433: From FDLA 2026: Morris Fucarino, Enja Dorjchuluun, Joseph Núñez Reyes</title>
  <link>https://www.voicesfromthebench.com/433</link>
  <guid isPermaLink="false">5176918b-883e-486d-88d8-96020a3ca13c</guid>
  <pubDate>Mon, 13 Jul 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/5176918b-883e-486d-88d8-96020a3ca13c.mp3" length="77587200" type="audio/mpeg"/>
  <itunes:episode>433</itunes:episode>
  <itunes:title>From FDLA 2026: Morris Fucarino, Enja Dorjchuluun, Joseph Núñez Reyes</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>From the FDLA Symposium, Elvis and Barb sit down with three passionate technicians who represent the past, present, and future of the profession. Morris Fucarino reflects on an incredible 50 years as a CDT and the value of lifelong learning, Enja Dorjchuluun shares how she's helping shape the future of Florida's dental laboratory community through Sakr Dental Arts and the FDLA Board, and Joseph Núñez Reyes discusses his journey from Puerto Rico to GPS Digital Dental Lab and his dream of inspiring the next generation of technicians.</itunes:subtitle>
  <itunes:duration>1:20:45</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/5/5176918b-883e-486d-88d8-96020a3ca13c/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey there Voices of the Bench community, this is Trish Jones with &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener"&gt;IPS Emax Zirconia&lt;/a&gt; offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why &lt;a href="https://www.knightdentalgroup.com/" rel="nofollow noopener"&gt;Knight Dental&lt;/a&gt; recently launched &lt;strong&gt;SimplyARCH Studio&lt;/strong&gt;, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;&lt;strong&gt;hyperDENT&lt;/strong&gt;&lt;/a&gt;. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; helped ensure SimplyARCH Studio was designed for long-term success from day one.&lt;/h3&gt;

&lt;p&gt;The Voices From the Bench microphones head to the &lt;a href="https://www.fdla.net/symposium" rel="nofollow noopener"&gt;FDLA Symposium&lt;/a&gt; for three conversations that perfectly capture what makes this industry so special. Thanks to the wonderful people at &lt;a href="https://gpsdigitalrpd.com/" rel="nofollow noopener"&gt;GPS Digital RPD&lt;/a&gt;, Elvis and Barb got to sit down with longtime friend &lt;strong&gt;Morris Fucarino&lt;/strong&gt; to&amp;nbsp;celebrate an incredible milestone—50 years as a CDT. Morris shares how he found his way into dental technology, what earning certification has meant throughout his career, and why he believes every technician should strive to be the best they can be. From belt-driven handpieces and gold crowns to running a successful one-man laboratory with just three loyal doctors, Morris proves that passion, relationships, and knowledge never go out of style. His stories are a reminder that while technology continues to change, craftsmanship and pride in your work remain timeless.&lt;/p&gt;

&lt;p&gt;Next, the conversation shifts to &lt;strong&gt;Enja Dorjchuluun&lt;/strong&gt; from &lt;a href="https://sakrdentalarts.com/" rel="nofollow noopener"&gt;Sakr Dental Arts&lt;/a&gt;, who talks about helping lead one of Florida's fastest-growing laboratories while serving on the FDLA Board of Directors. She discusses the challenges of managing a lab spread across multiple buildings, the excitement of moving into a brand-new facility, and why giving back through organized dentistry has become such an important part of her career. From developing future technicians to creating educational opportunities and strengthening state associations, Enja shares why investing in people is every bit as important as investing in technology.&lt;/p&gt;

&lt;p&gt;To wrap things up, Elvis and Barb meet &lt;strong&gt;Joseph Núñez Reyes&lt;/strong&gt; from &lt;a href="https://gpsdental.com/" rel="nofollow noopener"&gt;GPS Digital Dental Lab&lt;/a&gt;, whose journey from Puerto Rico to Orlando is fueled by determination, curiosity, and a love for digital dentistry. After leaving biomedical engineering behind, Joseph found his passion in the dental laboratory, worked his way from the model room to supervising a modern CAM department, and now showcases laboratory workflows through social media to inspire the next generation of technicians. With dreams of one day returning to Puerto Rico to build a state-of-the-art laboratory, Joseph reminds us that the future of dental technology is in very capable hands.&lt;/p&gt;

&lt;hr&gt;

&lt;h3&gt;Ever notice the busiest labs aren't always the ones working the longest hours? They're usually the ones with a workflow that keeps moving—even after everyone heads home. Real productivity isn't about asking your team to do more; it's about having the right tools doing more for your team. That's where Roland's &lt;a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow noopener"&gt;DGSHAPE DWX&lt;/a&gt; milling solutions really shine. Built to keep production moving whether you're milling a single case or running overnight, they free your technicians to focus on finishing cases, serving customers, and growing the business instead of babysitting equipment. That's what real productivity looks like: more output, fewer interruptions, and less time spent chasing problems. Because every hour your mill is producing is another hour your lab is creating value. If you're ready to get more from every production day, discover what Roland's &lt;a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow noopener"&gt;DGSHAPE DWX&lt;/a&gt; milling solutions can do for your lab at rolanddental.com.&lt;/h3&gt;

&lt;p&gt;Special Guests: Enja Dorjchuluun, Joseph Núñez Reyes, and Morris Fucarino CDT.&lt;/p&gt;
</description>
  <itunes:keywords>CDT, Certified Dental Technician, NBC, National Board for Certification, FDLA, FDLA Symposium, Florida Dental Laboratory Association, Morris Fucarino, Enja Dorjchuluun, Joseph Núñez Reyes, GPS Digital Dental Lab, GPS Digital RPD, Sakr Dental Arts, certification, continuing education, lifelong learning, mentorship, craftsmanship, dental technology, dental laboratory, dental lab, technician, dental technician, laboratory management, one-man lab, boutique laboratory, relationships, customer service, quality, excellence, passion, legacy, experience, analog dentistry, digital dentistry, CAD/CAM, CAM, milling, milling center, zirconia, e.max, lithium disilicate, PFM, porcelain fused to metal, full gold crowns, high noble alloy, casting, waxing, handpieces, belt-driven handpieces, impressions, stone models, model work, articulators, turnaround time, workflow, efficiency, laboratory operations, education, technician training, board service, leadership, volunteering, state association, dental community, networking, Focus Magazine, webinars, hands-on education, laboratory growth, expansion, operations, general manager, supervisors, team building, hiring, cross-training, digital workflow, 3D printing, Carbon printers, HeyGears, Roland mills, Ivoclar PM7, PMMA, dentures, night guards, zirconia milling, post-processing, quality control, QC, nesting, scanning, implants, implant restorations, soft tissue models, digital content, Instagram, dental content creator, social media, Puerto Rico, Orlando, career growth, biomedical engineering, ICPR Junior College, Roland, dental innovation, technology, analog techniques, craftsmanship, laboratory culture, technician pride, technician recognition, career development, future of dentistry, future technicians, mentorship, problem solving, continuing growth, organized dentistry, education, collaboration, dentistry, laboratory life, technicians, smiles, patients, inspiration, dedication, perseverance, professional development, knowledge, experience, FDLA Board, Florida, Orlando, dental podcast, Voices From the Bench, Elvis, Barb, Lab Day, LabFest, dental industry, technician stories, laboratory careers, technician education, passion for dentistry, dental craftsmanship, dental manufacturing, dental materials, gold restorations, ceramics, digital transformation, workflow optimization, laboratory leadership, technician spotlight, industry veterans, next generation, innovation, community, teamwork, excellence, success.</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>The Voices From the Bench microphones head to the <a href="https://www.fdla.net/symposium" rel="nofollow noopener">FDLA Symposium</a> for three conversations that perfectly capture what makes this industry so special. Thanks to the wonderful people at <a href="https://gpsdigitalrpd.com/" rel="nofollow noopener">GPS Digital RPD</a>, Elvis and Barb got to sit down with longtime friend <strong>Morris Fucarino</strong> to&nbsp;celebrate an incredible milestone—50 years as a CDT. Morris shares how he found his way into dental technology, what earning certification has meant throughout his career, and why he believes every technician should strive to be the best they can be. From belt-driven handpieces and gold crowns to running a successful one-man laboratory with just three loyal doctors, Morris proves that passion, relationships, and knowledge never go out of style. His stories are a reminder that while technology continues to change, craftsmanship and pride in your work remain timeless.</p>

<p>Next, the conversation shifts to <strong>Enja Dorjchuluun</strong> from <a href="https://sakrdentalarts.com/" rel="nofollow noopener">Sakr Dental Arts</a>, who talks about helping lead one of Florida's fastest-growing laboratories while serving on the FDLA Board of Directors. She discusses the challenges of managing a lab spread across multiple buildings, the excitement of moving into a brand-new facility, and why giving back through organized dentistry has become such an important part of her career. From developing future technicians to creating educational opportunities and strengthening state associations, Enja shares why investing in people is every bit as important as investing in technology.</p>

<p>To wrap things up, Elvis and Barb meet <strong>Joseph Núñez Reyes</strong> from <a href="https://gpsdental.com/" rel="nofollow noopener">GPS Digital Dental Lab</a>, whose journey from Puerto Rico to Orlando is fueled by determination, curiosity, and a love for digital dentistry. After leaving biomedical engineering behind, Joseph found his passion in the dental laboratory, worked his way from the model room to supervising a modern CAM department, and now showcases laboratory workflows through social media to inspire the next generation of technicians. With dreams of one day returning to Puerto Rico to build a state-of-the-art laboratory, Joseph reminds us that the future of dental technology is in very capable hands.</p>

<hr>

<h3>Ever notice the busiest labs aren't always the ones working the longest hours? They're usually the ones with a workflow that keeps moving—even after everyone heads home. Real productivity isn't about asking your team to do more; it's about having the right tools doing more for your team. That's where Roland's <a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow noopener">DGSHAPE DWX</a> milling solutions really shine. Built to keep production moving whether you're milling a single case or running overnight, they free your technicians to focus on finishing cases, serving customers, and growing the business instead of babysitting equipment. That's what real productivity looks like: more output, fewer interruptions, and less time spent chasing problems. Because every hour your mill is producing is another hour your lab is creating value. If you're ready to get more from every production day, discover what Roland's <a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow noopener">DGSHAPE DWX</a> milling solutions can do for your lab at rolanddental.com.</h3><p>Special Guests: Enja Dorjchuluun, Joseph Núñez Reyes, and Morris Fucarino CDT.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>The Voices From the Bench microphones head to the <a href="https://www.fdla.net/symposium" rel="nofollow noopener">FDLA Symposium</a> for three conversations that perfectly capture what makes this industry so special. Thanks to the wonderful people at <a href="https://gpsdigitalrpd.com/" rel="nofollow noopener">GPS Digital RPD</a>, Elvis and Barb got to sit down with longtime friend <strong>Morris Fucarino</strong> to&nbsp;celebrate an incredible milestone—50 years as a CDT. Morris shares how he found his way into dental technology, what earning certification has meant throughout his career, and why he believes every technician should strive to be the best they can be. From belt-driven handpieces and gold crowns to running a successful one-man laboratory with just three loyal doctors, Morris proves that passion, relationships, and knowledge never go out of style. His stories are a reminder that while technology continues to change, craftsmanship and pride in your work remain timeless.</p>

<p>Next, the conversation shifts to <strong>Enja Dorjchuluun</strong> from <a href="https://sakrdentalarts.com/" rel="nofollow noopener">Sakr Dental Arts</a>, who talks about helping lead one of Florida's fastest-growing laboratories while serving on the FDLA Board of Directors. She discusses the challenges of managing a lab spread across multiple buildings, the excitement of moving into a brand-new facility, and why giving back through organized dentistry has become such an important part of her career. From developing future technicians to creating educational opportunities and strengthening state associations, Enja shares why investing in people is every bit as important as investing in technology.</p>

<p>To wrap things up, Elvis and Barb meet <strong>Joseph Núñez Reyes</strong> from <a href="https://gpsdental.com/" rel="nofollow noopener">GPS Digital Dental Lab</a>, whose journey from Puerto Rico to Orlando is fueled by determination, curiosity, and a love for digital dentistry. After leaving biomedical engineering behind, Joseph found his passion in the dental laboratory, worked his way from the model room to supervising a modern CAM department, and now showcases laboratory workflows through social media to inspire the next generation of technicians. With dreams of one day returning to Puerto Rico to build a state-of-the-art laboratory, Joseph reminds us that the future of dental technology is in very capable hands.</p>

<hr>

<h3>Ever notice the busiest labs aren't always the ones working the longest hours? They're usually the ones with a workflow that keeps moving—even after everyone heads home. Real productivity isn't about asking your team to do more; it's about having the right tools doing more for your team. That's where Roland's <a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow noopener">DGSHAPE DWX</a> milling solutions really shine. Built to keep production moving whether you're milling a single case or running overnight, they free your technicians to focus on finishing cases, serving customers, and growing the business instead of babysitting equipment. That's what real productivity looks like: more output, fewer interruptions, and less time spent chasing problems. Because every hour your mill is producing is another hour your lab is creating value. If you're ready to get more from every production day, discover what Roland's <a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow noopener">DGSHAPE DWX</a> milling solutions can do for your lab at rolanddental.com.</h3><p>Special Guests: Enja Dorjchuluun, Joseph Núñez Reyes, and Morris Fucarino CDT.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>432: Felix Chung: Imagine That an Aerospace Engineer Turned into a Dental Nerd</title>
  <link>https://www.voicesfromthebench.com/432</link>
  <guid isPermaLink="false">8656393c-bdff-4769-b78e-d72b9f4ed319</guid>
  <pubDate>Mon, 06 Jul 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/8656393c-bdff-4769-b78e-d72b9f4ed319.mp3" length="61309824" type="audio/mpeg"/>
  <itunes:episode>432</itunes:episode>
  <itunes:title>Felix Chung: Imagine That an Aerospace Engineer Turned into a Dental Nerd</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week we sit down with Felix Chung from Imagine to hear the incredible story of how an aerospace engineering graduate and NASA intern unexpectedly found his passion in dental technology. From building one of the industry's leading digital dentistry companies to discussing milling, CAD/CAM, implant components, and the future of laboratory workflows, Felix shares the lessons, risks, and innovations that have shaped his journey over the past 15 years.
</itunes:subtitle>
  <itunes:duration>1:03:47</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/8/8656393c-bdff-4769-b78e-d72b9f4ed319/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hello, Voices of the Bench community. This is Casey Baldwin with &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener"&gt;IPS emax Zirconia&lt;/a&gt;, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how I&lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener"&gt;PS emax Zirconia&lt;/a&gt; can help streamline your workflow.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why &lt;a href="https://www.knightdentalgroup.com/" rel="nofollow noopener"&gt;Knight Dental&lt;/a&gt; recently launched &lt;strong&gt;SimplyARCH Studio&lt;/strong&gt;, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;&lt;strong&gt;hyperDENT&lt;/strong&gt;&lt;/a&gt;. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; helped ensure SimplyARCH Studio was designed for long-term success from day one.&lt;/h3&gt;

&lt;p&gt;This week we finally get to sit down with someone we've been talking about ever since meeting him at exocad Insights in Spain—&lt;strong&gt;Felix Chung&lt;/strong&gt; from&lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt; Imagine USA&lt;/a&gt;. What starts as the story of a kid who dreamed of becoming an astronaut quickly turns into one of the most fascinating journeys in digital dentistry. From researching zero gravity at NASA to trimming models in his uncle's dental lab (a job he absolutely hated), Felix shares how an aerospace engineering degree unexpectedly became the perfect foundation for helping shape the digital lab industry.&lt;/p&gt;

&lt;p&gt;Felix takes us through the early days of Imagine, back when it was known as iMilling, explaining how a brand-new 3Shape scanner, a lot of late-night research, and a willingness to take risks led him to become one of the pioneers of custom implant abutments and titanium bars. He opens up about betting everything on a quarter-million-dollar milling machine that barely worked, buying his uncle out of the business, and how meeting Jordan Greenberg completely changed the trajectory of the company. It's a story full of huge risks, bigger lessons, and the determination it takes to build something from the ground up.&lt;/p&gt;

&lt;p&gt;The conversation dives deep into the evolution of digital dentistry as Felix explains how Imagine expanded from a milling center into one of the industry's leading providers of CAD/CAM solutions, &lt;a href="https://exocad.com/" rel="nofollow noopener"&gt;Exocad&lt;/a&gt;, &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;HyperDENT&lt;/a&gt;, scanners, mills, and technical support. He shares why hiring great people has always been more important than selling great products, how the industry has shifted between outsourcing and in-house production over the last fifteen years, and why supporting laboratories through every technological change remains the company's biggest priority.&lt;/p&gt;

&lt;p&gt;We also spend plenty of time talking implants as Felix tells the incredible story behind the Mist implant component line, how a relationship with the United States Navy helped launch the brand, and how partnerships with companies like Keystone and SIC are helping bring better, more affordable restorative solutions to laboratories. Along the way, we discuss OEM versus compatible components, the ever-changing implant landscape, and what's next for Imagine—including new implant systems and a patent-pending angled custom abutment solution that could change how labs manufacture restorations in-house. If you enjoy hearing how innovation, perseverance, and a little bit of luck can transform an entire career, this is an episode you won't want to miss.&lt;br&gt;
 Special Guest: Felix Chung.&lt;/p&gt;
</description>
  <itunes:keywords>Felix Chung, Imagine, iMilling, digital dentistry, dental laboratory, dental lab, CAD/CAM, Exocad, HyperDENT, 3Shape, NASA, aerospace engineering, Georgia Tech, milling center, titanium bars, custom abutments, implant dentistry, implant components, Mist, OEM, compatible implants, Keystone Dental, SIC Implants, United States Navy, Walter Reed, digital workflow, CAD design, milling, zirconia, ZirconZahn, DOF scanner, IMS iCore, Datron D5, Jordan Greenberg, dental technology, outsourcing, in-house milling, dental manufacturing, technical support, laboratory workflow, scan bodies, implant restorations, titanium nitride, Ti-base, crown and bridge, digital workflow, laboratory efficiency, innovation, entrepreneurship, dental business, milling machines, dental software, engineering, prosthetics, restorative dentistry, implant bars, digital transformation, dental materials, 98mm puck, open systems, laboratory growth, dental innovation, milling strategies, dental CAD, dental CAM, additive manufacturing, 3D printing, Lab Day, exocad Insights, dental podcast, Voices From the Bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello, Voices of the Bench community. This is Casey Baldwin with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">IPS emax Zirconia</a>, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how I<a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">PS emax Zirconia</a> can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>This week we finally get to sit down with someone we've been talking about ever since meeting him at exocad Insights in Spain—<strong>Felix Chung</strong> from<a href="https://www.imagineusa.com/" rel="nofollow noopener"> Imagine USA</a>. What starts as the story of a kid who dreamed of becoming an astronaut quickly turns into one of the most fascinating journeys in digital dentistry. From researching zero gravity at NASA to trimming models in his uncle's dental lab (a job he absolutely hated), Felix shares how an aerospace engineering degree unexpectedly became the perfect foundation for helping shape the digital lab industry.</p>

<p>Felix takes us through the early days of Imagine, back when it was known as iMilling, explaining how a brand-new 3Shape scanner, a lot of late-night research, and a willingness to take risks led him to become one of the pioneers of custom implant abutments and titanium bars. He opens up about betting everything on a quarter-million-dollar milling machine that barely worked, buying his uncle out of the business, and how meeting Jordan Greenberg completely changed the trajectory of the company. It's a story full of huge risks, bigger lessons, and the determination it takes to build something from the ground up.</p>

<p>The conversation dives deep into the evolution of digital dentistry as Felix explains how Imagine expanded from a milling center into one of the industry's leading providers of CAD/CAM solutions, <a href="https://exocad.com/" rel="nofollow noopener">Exocad</a>, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">HyperDENT</a>, scanners, mills, and technical support. He shares why hiring great people has always been more important than selling great products, how the industry has shifted between outsourcing and in-house production over the last fifteen years, and why supporting laboratories through every technological change remains the company's biggest priority.</p>

<p>We also spend plenty of time talking implants as Felix tells the incredible story behind the Mist implant component line, how a relationship with the United States Navy helped launch the brand, and how partnerships with companies like Keystone and SIC are helping bring better, more affordable restorative solutions to laboratories. Along the way, we discuss OEM versus compatible components, the ever-changing implant landscape, and what's next for Imagine—including new implant systems and a patent-pending angled custom abutment solution that could change how labs manufacture restorations in-house. If you enjoy hearing how innovation, perseverance, and a little bit of luck can transform an entire career, this is an episode you won't want to miss.</p><p>Special Guest: Felix Chung.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello, Voices of the Bench community. This is Casey Baldwin with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">IPS emax Zirconia</a>, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how I<a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">PS emax Zirconia</a> can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>This week we finally get to sit down with someone we've been talking about ever since meeting him at exocad Insights in Spain—<strong>Felix Chung</strong> from<a href="https://www.imagineusa.com/" rel="nofollow noopener"> Imagine USA</a>. What starts as the story of a kid who dreamed of becoming an astronaut quickly turns into one of the most fascinating journeys in digital dentistry. From researching zero gravity at NASA to trimming models in his uncle's dental lab (a job he absolutely hated), Felix shares how an aerospace engineering degree unexpectedly became the perfect foundation for helping shape the digital lab industry.</p>

<p>Felix takes us through the early days of Imagine, back when it was known as iMilling, explaining how a brand-new 3Shape scanner, a lot of late-night research, and a willingness to take risks led him to become one of the pioneers of custom implant abutments and titanium bars. He opens up about betting everything on a quarter-million-dollar milling machine that barely worked, buying his uncle out of the business, and how meeting Jordan Greenberg completely changed the trajectory of the company. It's a story full of huge risks, bigger lessons, and the determination it takes to build something from the ground up.</p>

<p>The conversation dives deep into the evolution of digital dentistry as Felix explains how Imagine expanded from a milling center into one of the industry's leading providers of CAD/CAM solutions, <a href="https://exocad.com/" rel="nofollow noopener">Exocad</a>, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">HyperDENT</a>, scanners, mills, and technical support. He shares why hiring great people has always been more important than selling great products, how the industry has shifted between outsourcing and in-house production over the last fifteen years, and why supporting laboratories through every technological change remains the company's biggest priority.</p>

<p>We also spend plenty of time talking implants as Felix tells the incredible story behind the Mist implant component line, how a relationship with the United States Navy helped launch the brand, and how partnerships with companies like Keystone and SIC are helping bring better, more affordable restorative solutions to laboratories. Along the way, we discuss OEM versus compatible components, the ever-changing implant landscape, and what's next for Imagine—including new implant systems and a patent-pending angled custom abutment solution that could change how labs manufacture restorations in-house. If you enjoy hearing how innovation, perseverance, and a little bit of luck can transform an entire career, this is an episode you won't want to miss.</p><p>Special Guest: Felix Chung.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>Episode 431: exocad Insights 2026 Part 5: Beth Collington, Josh Jakson, &amp; Robert Norton</title>
  <link>https://www.voicesfromthebench.com/431</link>
  <guid isPermaLink="false">4286b5b9-390f-480f-8815-46b10cf62d00</guid>
  <pubDate>Mon, 29 Jun 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/4286b5b9-390f-480f-8815-46b10cf62d00.mp3" length="53990400" type="audio/mpeg"/>
  <itunes:episode>431</itunes:episode>
  <itunes:title>exocad Insights 2026 Part 5: Beth Collington, Josh Jakson, &amp; Robert Norton</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>While at Exocad Insights in Mallorca, Elvis and Barb catch up with Beth Collington, President of Exocad America, to discuss the continued growth of digital dentistry, the importance of education, and how Exocad is helping make digital workflows more accessible across the industry.

Then Josh Jackson and Robert Norton join the conversation to share insights from the lab and training side of Exocad. From AI Crown and Crown Finalization to creative applications beyond dentistry, they discuss the latest innovations, real-world workflows, and where digital technology is taking the profession next.</itunes:subtitle>
  <itunes:duration>56:10</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/4/4286b5b9-390f-480f-8815-46b10cf62d00/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey there Voices of the Bench community, this is Trish Jones with &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener"&gt;IPS Emax Zirconia&lt;/a&gt; offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.&lt;/h3&gt;

&lt;p&gt;While at Exocad Insights in Mallorca, Elvis and Barb sit down with &lt;strong&gt;Beth Collington&lt;/strong&gt;, President of&lt;a href="https://exocad.com/" rel="nofollow noopener"&gt; Exocad&lt;/a&gt; America, to talk about the growth of digital dentistry and how Exocad continues to evolve to meet the needs of technicians, laboratories, and clinicians. Beth shares her thoughts on education, accessibility, and the importance of creating tools that help bring more people into digital workflows while maintaining the flexibility that has made Exocad a favorite throughout the industry.&lt;/p&gt;

&lt;p&gt;Then &lt;strong&gt;Josh Jakson&lt;/strong&gt; and &lt;strong&gt;Robert Norton&lt;/strong&gt; join the podcast to discuss their roles as Exocad educators, trainers, and laboratory professionals. The conversation covers some of the biggest announcements from Exocad Insights, including AI Crown, Crown Finalization, and ExoHub, and what these developments could mean for the future of laboratory workflows. They also share how real-world production experience influences the way they teach, why Exocad's flexibility remains one of its greatest strengths, and how the software is being used for everything from high-volume crown production to custom grills, jewelry, and even automotive parts. It's a fun conversation filled with practical insight, industry perspective, and a glimpse into where digital dentistry is headed next.  Special Guests: Beth Collington, Joshua Jakson, and Robert Norton.&lt;/p&gt;
</description>
  <itunes:keywords>exocad, exocad insights, Mallorca, digital dentistry, dental laboratory, dental lab, dental technology, dental technician, CAD design, CAD/CAM, dental CAD, dental software, dental workflows, digital workflows, dental education, laboratory education, dental innovation, dental technology trends, artificial intelligence, AI dentistry, AI crown, crown design, crown finalization, ExoHub, workflow automation, dental automation, restorative dentistry, dental restorations, crown and bridge, dental prosthetics, lab technology, dental manufacturing, production laboratory, dental design software, laboratory efficiency, dental scanning, intraoral scanning, digital impressions, dental design, dental technician training, exocad training, dental educators, laboratory support, dental solutions, workflow optimization, dental industry, laboratory management, digital transformation, dental future, emerging technology, dental professionals, clinicians, laboratory technicians, production workflows, custom restorations, dental innovation summit, industry insights, software development, dental engineering, CAD designer, dental technician life, laboratory operations, digital tools, technology adoption, workflow integration, dental community, continuing education, professional development, dental conference, Mallorca conference, exocad community, dental collaboration, laboratory excellence, crown production, digital manufacturing, 3D design, 3D modeling, dental craftsmanship, lab-to-clinic communication, technology in dentistry, future of dentistry, digital lab, dental discussion, podcast, Voices From the Bench, VFTB, Beth Collington, Josh Jackson, Robert Norton, Exocad America, dental leadership, software flexibility, freeform design, custom grills, dental jewelry, custom jewelry, creative CAD applications, automotive parts design, advanced workflows, dental software training, laboratory perspective, technician perspective, dental podcast, industry leaders, dental trends, modern dentistry, digital solutions, laboratory innovation, dental workflow management, AI in dental labs, digital restoration design, next generation dentistry, dental lab technology, CAD workflow, dental industry podcast, bench talk, laboratory conversations, dental expertise, dental business, technician education, dental software innovation, exocad users, dental design techniques, workflow improvements, dental technology education, laboratory growth, digital dental solutions, technician training, restorative workflows, dental CAD software, innovation in dentistry, dental lab future, technology and dentistry, dental laboratory podcast, digital dental revolution, exocad ecosystem, dental workflow efficiency, AI-powered design, digital dental laboratory, technician insights, dental software updates, industry networking, dental lab professionals, laboratory technology, digital dentistry podcast, dental technology conference, exocad users meeting, laboratory best practices, dental design innovation, dental CAD training, dental laboratory management, workflow technology, dental software experts, laboratory education and training, future-ready dentistry, digital dental education, AI-assisted dentistry, modern dental laboratory, dental industry leaders, dental technology experts, exocad innovations, dental CAD community, dental laboratory workflows, laboratory technology trends, digital design solutions, advanced dental technology, laboratory productivity, dental software platform, technician-led innovation, dental workflow solutions, digital prosthetics, restorative technology, dental CAD experts, dental manufacturing technology, laboratory digital transformation.</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.</h3>

<p>While at Exocad Insights in Mallorca, Elvis and Barb sit down with <strong>Beth Collington</strong>, President of<a href="https://exocad.com/" rel="nofollow noopener"> Exocad</a> America, to talk about the growth of digital dentistry and how Exocad continues to evolve to meet the needs of technicians, laboratories, and clinicians. Beth shares her thoughts on education, accessibility, and the importance of creating tools that help bring more people into digital workflows while maintaining the flexibility that has made Exocad a favorite throughout the industry.</p>

<p>Then <strong>Josh Jakson</strong> and <strong>Robert Norton</strong> join the podcast to discuss their roles as Exocad educators, trainers, and laboratory professionals. The conversation covers some of the biggest announcements from Exocad Insights, including AI Crown, Crown Finalization, and ExoHub, and what these developments could mean for the future of laboratory workflows. They also share how real-world production experience influences the way they teach, why Exocad's flexibility remains one of its greatest strengths, and how the software is being used for everything from high-volume crown production to custom grills, jewelry, and even automotive parts. It's a fun conversation filled with practical insight, industry perspective, and a glimpse into where digital dentistry is headed next. </p><p>Special Guests: Beth Collington, Joshua Jakson, and Robert Norton.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.</h3>

<p>While at Exocad Insights in Mallorca, Elvis and Barb sit down with <strong>Beth Collington</strong>, President of<a href="https://exocad.com/" rel="nofollow noopener"> Exocad</a> America, to talk about the growth of digital dentistry and how Exocad continues to evolve to meet the needs of technicians, laboratories, and clinicians. Beth shares her thoughts on education, accessibility, and the importance of creating tools that help bring more people into digital workflows while maintaining the flexibility that has made Exocad a favorite throughout the industry.</p>

<p>Then <strong>Josh Jakson</strong> and <strong>Robert Norton</strong> join the podcast to discuss their roles as Exocad educators, trainers, and laboratory professionals. The conversation covers some of the biggest announcements from Exocad Insights, including AI Crown, Crown Finalization, and ExoHub, and what these developments could mean for the future of laboratory workflows. They also share how real-world production experience influences the way they teach, why Exocad's flexibility remains one of its greatest strengths, and how the software is being used for everything from high-volume crown production to custom grills, jewelry, and even automotive parts. It's a fun conversation filled with practical insight, industry perspective, and a glimpse into where digital dentistry is headed next. </p><p>Special Guests: Beth Collington, Joshua Jakson, and Robert Norton.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>430: exocad Insights 2026 Part 4: Dr. Zhiqiang Luo, Alyson Bravo, &amp; Tobias Specht</title>
  <link>https://www.voicesfromthebench.com/430</link>
  <guid isPermaLink="false">31bbf495-e2dd-446c-82a3-e077297f7719</guid>
  <pubDate>Mon, 22 Jun 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/31bbf495-e2dd-446c-82a3-e077297f7719.mp3" length="65245056" type="audio/mpeg"/>
  <itunes:episode>430</itunes:episode>
  <itunes:title>exocad Insights 2026 Part 4: Dr. Zhiqiang Luo, Alyson Bravo, &amp; Tobias Specht</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week from exocad Insights 2026 in Mallorca, Elvis and Barb sit down with Dr. Zhiqiang Luo to discuss how dental education is evolving alongside rapidly advancing digital workflows and why strong analog fundamentals still matter. They also meet Alyson Bravo, a dental technician from Brazil whose journey to the event highlights the power of digital dentistry, global connections, and lifelong learning. Rounding out the episode, Tobias Specht from Ivoclar shares insights into the company's latest innovations, its ongoing collaboration with exocad, and how customer feedback continues to shape the future of digital dental technology.</itunes:subtitle>
  <itunes:duration>1:07:53</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/3/31bbf495-e2dd-446c-82a3-e077297f7719/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hello voices from the bench community, &lt;a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener"&gt;John Wilson&lt;/a&gt; here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener"&gt;PrograMill 7&lt;/a&gt;. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.&lt;/h3&gt;

&lt;p&gt;This week, Elvis and Barb continue their coverage from exocad Insights 2026 in beautiful Mallorca, Spain, where the conversations are just as valuable as the lectures. The episode starts with &lt;strong&gt;Dr. Zhiqiang Luo&lt;/strong&gt;, who shares his perspective on educating the next generation of dentists in an increasingly digital world. The discussion explores how students are adapting to technology, why foundational analog skills still matter, and the challenge of preparing future clinicians for workflows that continue to evolve at a rapid pace. It's an insightful look at where dental education is headed and how digital dentistry is becoming second nature to new graduates.&lt;/p&gt;

&lt;p&gt;The conversation then shifts to one of the most memorable encounters from the event as Elvis and Barb sit down with &lt;strong&gt;Alyson Bravo&lt;/strong&gt;, a passionate dental technician from Brazil who has traveled across the globe to attend exocad Insights. What starts as a discussion about digital workflows quickly turns into a story about chasing dreams, making connections, and experiencing the international dental community firsthand. Alyson talks about discovering digital dentistry, teaching himself advanced design techniques, and the excitement of finally meeting people he has only known through podcasts, social media, and online education.&lt;/p&gt;

&lt;p&gt;The episode wraps up with returning friend of the podcast &lt;strong&gt;Tobias Specht&lt;/strong&gt; from Ivoclar. Fresh off several major product announcements, Tobias gives listeners an inside look at the collaboration between Ivoclar and exocad and how customer feedback continues to shape product development. He discusses the integration of Ivotion into the exocad workflow, the importance of training and education, and how Ivoclar works with customers around the globe to refine new products before they ever reach the market.&lt;/p&gt;

&lt;p&gt;Special Guests:  Alyson Bravo, Dr. Zhiqiang Luo, and Tobias Specht.&lt;/p&gt;
</description>
  <itunes:keywords>exocad Insights 2026, Mallorca, Majorca, Spain, digital dentistry, digital workflow, dental technology, data acquisition, dental care, clinician, technician, dental laboratory, dental lab, CAD/CAM, exocad, Ivoclar, Ivotion, dental education, University of Michigan, Ann Arbor, China, Hong Kong, clinical faculty, clinical instructor, clinical scientist, digital center, dental software, workflow integration, laboratory communication, collaboration, fixed restorations, removable prosthetics, dental students, analog skills, future clinicians, innovation, education, training, mentorship, learning, technology adoption, speaker, keynote, global dentistry, international dental community, networking, dental conference, IDS, IDS Germany, podcast listener, Voices From the Bench, Brazil, Paraná, São Paulo, Paraguay, countryside of Brazil, work ethic, laboratory owner, career journey, self-taught, design software, remote design, dental designer, technician training, continuing education, professional growth, dream trip, travel, community, friendships, global connections, social media, podcast community, inspiration, motivation, dental convention, SIOSP, Bite Finder, exocad reseller, product integration, customer feedback, product development, workflow efficiency, dentures, digital dentures, prosthetics, milling, scanners, digital communication, case planning, restorative dentistry, laboratory partnerships, software training, customer support, innovation pipeline, product launches, collaboration, user feedback, education programs, implementation, workflow optimization, dental manufacturing, dental materials, laboratory workflow, digital transformation, future of dentistry, technology leadership, career development, professional networking, international attendees, event experience, Glam Night, exhibition hall, lectures, presentations, hands-on learning, community building, dental professionals, technicians, clinicians, digital solutions, software integration, dental ecosystem, industry partnerships, innovation culture, mentorship, passion for dentistry, lifelong learning, global travel, dental industry, laboratory excellence, teamwork, communication, problem solving, workflow refinement, digital adoption, dental craftsmanship, restorative solutions, removable workflows, fixed workflows, dental innovation, education and training, digital future, customer-driven development, cross-functional collaboration, dental leadership, conference highlights, industry trends, professional inspiration</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.</h3>

<p>This week, Elvis and Barb continue their coverage from exocad Insights 2026 in beautiful Mallorca, Spain, where the conversations are just as valuable as the lectures. The episode starts with <strong>Dr. Zhiqiang Luo</strong>, who shares his perspective on educating the next generation of dentists in an increasingly digital world. The discussion explores how students are adapting to technology, why foundational analog skills still matter, and the challenge of preparing future clinicians for workflows that continue to evolve at a rapid pace. It's an insightful look at where dental education is headed and how digital dentistry is becoming second nature to new graduates.</p>

<p>The conversation then shifts to one of the most memorable encounters from the event as Elvis and Barb sit down with <strong>Alyson Bravo</strong>, a passionate dental technician from Brazil who has traveled across the globe to attend exocad Insights. What starts as a discussion about digital workflows quickly turns into a story about chasing dreams, making connections, and experiencing the international dental community firsthand. Alyson talks about discovering digital dentistry, teaching himself advanced design techniques, and the excitement of finally meeting people he has only known through podcasts, social media, and online education.</p>

<p>The episode wraps up with returning friend of the podcast <strong>Tobias Specht</strong> from Ivoclar. Fresh off several major product announcements, Tobias gives listeners an inside look at the collaboration between Ivoclar and exocad and how customer feedback continues to shape product development. He discusses the integration of Ivotion into the exocad workflow, the importance of training and education, and how Ivoclar works with customers around the globe to refine new products before they ever reach the market.</p><p>Special Guests:  Alyson Bravo, Dr. Zhiqiang Luo, and Tobias Specht.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.</h3>

<p>This week, Elvis and Barb continue their coverage from exocad Insights 2026 in beautiful Mallorca, Spain, where the conversations are just as valuable as the lectures. The episode starts with <strong>Dr. Zhiqiang Luo</strong>, who shares his perspective on educating the next generation of dentists in an increasingly digital world. The discussion explores how students are adapting to technology, why foundational analog skills still matter, and the challenge of preparing future clinicians for workflows that continue to evolve at a rapid pace. It's an insightful look at where dental education is headed and how digital dentistry is becoming second nature to new graduates.</p>

<p>The conversation then shifts to one of the most memorable encounters from the event as Elvis and Barb sit down with <strong>Alyson Bravo</strong>, a passionate dental technician from Brazil who has traveled across the globe to attend exocad Insights. What starts as a discussion about digital workflows quickly turns into a story about chasing dreams, making connections, and experiencing the international dental community firsthand. Alyson talks about discovering digital dentistry, teaching himself advanced design techniques, and the excitement of finally meeting people he has only known through podcasts, social media, and online education.</p>

<p>The episode wraps up with returning friend of the podcast <strong>Tobias Specht</strong> from Ivoclar. Fresh off several major product announcements, Tobias gives listeners an inside look at the collaboration between Ivoclar and exocad and how customer feedback continues to shape product development. He discusses the integration of Ivotion into the exocad workflow, the importance of training and education, and how Ivoclar works with customers around the globe to refine new products before they ever reach the market.</p><p>Special Guests:  Alyson Bravo, Dr. Zhiqiang Luo, and Tobias Specht.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>429: exocad Insights 2026 Part 3:  Andreea Bordea, Denisse Ramos, &amp; Daniela Torres</title>
  <link>https://www.voicesfromthebench.com/429</link>
  <guid isPermaLink="false">a5b53f10-2253-4e51-bf00-e3979c949cfc</guid>
  <pubDate>Mon, 15 Jun 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/a5b53f10-2253-4e51-bf00-e3979c949cfc.mp3" length="67049472" type="audio/mpeg"/>
  <itunes:episode>429</itunes:episode>
  <itunes:title>exocad Insights 2026 Part 3:  Andreea Bordea, Denisse Ramos, &amp; Daniela Torres</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>At exocad Insights, Elvis and Barb sit down with Andreea Bordea, Denisse Ramos, and Daniela Torres to talk about digital dentistry, social media, exocad, zirconia, 3D printing, and building careers around the world. From Spain to Florida to Chile, each conversation shows how passion and technology are transforming the dental lab industry.</itunes:subtitle>
  <itunes:duration>1:09:46</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/a/a5b53f10-2253-4e51-bf00-e3979c949cfc/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hello voices from the bench community, &lt;a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener"&gt;John Wilson&lt;/a&gt; here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener"&gt;PrograMill 7&lt;/a&gt;. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.&lt;/h3&gt;

&lt;p&gt;Fresh off the beaches and lectures of the beautiful island of Mallorca at the &lt;a href="https://exocad.com/" rel="nofollow noopener"&gt;exocad&lt;/a&gt; Insights 2026 , Elvis and Barb sat down with three incredible women proving that digital dentistry is global, creative, and fueled by passion. First up is &lt;strong&gt;Andreea Bordea&lt;/strong&gt;, a ceramist and lab owner originally from Romania who found her way into dental technology after narrowly missing acceptance into dental school. From analog waxing and staining zirconia with a single A2 shade to opening her own lab in Spain and building a digital workflow around exocad, Andreea shares the journey of learning everything the hard way. She talks about teaching herself digital dentistry, building a team, and how social media unexpectedly became her outlet while working alone in her lab. The conversation also dives into Ivoclar materials, zirconia, and the excitement around new products launched at Insights.&lt;/p&gt;

&lt;p&gt;Then the microphones turn to &lt;strong&gt;Denisse Ramos&lt;/strong&gt; from for one of the most energetic conversations of the event. Denisse talks about her journey from Enterprise Rent-A-Car and Coca-Cola into the dental industry, eventually becoming a major force in digital workflows, 3D printing, and equipment sales. From Dentsply to Desktop Health and now leading sales at New Stetic USA, Denisse shares stories about mentorship, industry evolution, women in dentistry, and why labs need to charge for their expertise. We all talk about the rise of digital dentistry, treatment planning frustrations, social media, the future of dentures, and the importance of giving back through organizations like Ladies of the Mill and the NADL.&lt;/p&gt;

&lt;p&gt;Finally, Elvis met &lt;strong&gt;Daniela Torres&lt;/strong&gt;, better known online as “Danny Designer,” a digital designer from Chile whose Instagram portfolio turned into a thriving business. Daniela explains how she taught herself exocad through YouTube before traveling to Madrid for advanced training, eventually working at the MOD Institute in South Carolina before returning to Chile to build her own remote design business. From designing full arch restorations and dentures to handling dozens of cases a day entirely through email and WhatsApp, Daniela proves how powerful digital dentistry and social media have become for technicians worldwide. The conversation wraps with excitement around exocad’s newest updates, the exocad Hub, and what it means to be recognized as an exocad Hero.&lt;/p&gt;

&lt;p&gt;Special Guests: Andreea Bordea, Daniela Torres, and Denisse Lasso Ramos.&lt;/p&gt;
</description>
  <itunes:keywords>exocad, exocad Insights, Mallorca, digital dentistry, dental technology, ceramist, zirconia, Ivoclar, e.max, Ceramco, staining, layering, ceramics, veneers, full arch, All-on-X, dentures, removables, analog dentistry, digital workflow, CAD/CAM, exocad Hero, exocad Hub, dental lab, dental technician, Spain, Romania, Chile, social media, Instagram, influencer, dental influencer, Danny Designer, Andreea Bordea, Denisse Ramos, New Stetic USA, MOD Institute, 3D printing, additive manufacturing, subtractive manufacturing, milling, design services, remote design, workflow, chairside, treatment planning, lab communication, women in dentistry, Ladies of the Mill, NADL, dental community, mentorship, entrepreneurship, lab owner, startup lab, zirconia shading, translucency, aesthetic dentistry, smile design, digital design, design technician, porcelain, furnaces, waxing, scanning, dental scanner, exocad training, YouTube learning, continuing education, dental education, dental materials, composite, acrylic, denture teeth, manufacturing, milling center, outsourcing, digital lab, workflow optimization, lab efficiency, patient care, clinician communication, KOL, dental events, Lab Day, dental lectures, innovation, technology, workflow integration, digital smile design, prosthetics, crowns, bridges, Maryland bridge, ceramics technician, dental artistry, education, collaboration, networking, inspiration, female technicians, global dentistry, dental business, sales, leadership, customer service, mentorship, career growth, dental laboratory, CAD designer, implants, esthetics, teamwork, dental culture, modern dentistry, future of dentistry, passion, creativity, dental podcast, Voices From the Bench, Mallorca 2026, international dentistry, workflow solutions, digital transformation, clinical workflow, restorative dentistry, advanced materials, dental innovation, shade matching, analog skills, technician life, dental entrepreneur, cosmetic dentistry, milling workflows, digital future, education journey, lab life, artistic dentistry, dental tech community</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.</h3>

<p>Fresh off the beaches and lectures of the beautiful island of Mallorca at the <a href="https://exocad.com/" rel="nofollow noopener">exocad</a> Insights 2026 , Elvis and Barb sat down with three incredible women proving that digital dentistry is global, creative, and fueled by passion. First up is <strong>Andreea Bordea</strong>, a ceramist and lab owner originally from Romania who found her way into dental technology after narrowly missing acceptance into dental school. From analog waxing and staining zirconia with a single A2 shade to opening her own lab in Spain and building a digital workflow around exocad, Andreea shares the journey of learning everything the hard way. She talks about teaching herself digital dentistry, building a team, and how social media unexpectedly became her outlet while working alone in her lab. The conversation also dives into Ivoclar materials, zirconia, and the excitement around new products launched at Insights.</p>

<p>Then the microphones turn to <strong>Denisse Ramos</strong> from for one of the most energetic conversations of the event. Denisse talks about her journey from Enterprise Rent-A-Car and Coca-Cola into the dental industry, eventually becoming a major force in digital workflows, 3D printing, and equipment sales. From Dentsply to Desktop Health and now leading sales at New Stetic USA, Denisse shares stories about mentorship, industry evolution, women in dentistry, and why labs need to charge for their expertise. We all talk about the rise of digital dentistry, treatment planning frustrations, social media, the future of dentures, and the importance of giving back through organizations like Ladies of the Mill and the NADL.</p>

<p>Finally, Elvis met <strong>Daniela Torres</strong>, better known online as “Danny Designer,” a digital designer from Chile whose Instagram portfolio turned into a thriving business. Daniela explains how she taught herself exocad through YouTube before traveling to Madrid for advanced training, eventually working at the MOD Institute in South Carolina before returning to Chile to build her own remote design business. From designing full arch restorations and dentures to handling dozens of cases a day entirely through email and WhatsApp, Daniela proves how powerful digital dentistry and social media have become for technicians worldwide. The conversation wraps with excitement around exocad’s newest updates, the exocad Hub, and what it means to be recognized as an exocad Hero.</p><p>Special Guests: Andreea Bordea, Daniela Torres, and Denisse Lasso Ramos.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.</h3>

<p>Fresh off the beaches and lectures of the beautiful island of Mallorca at the <a href="https://exocad.com/" rel="nofollow noopener">exocad</a> Insights 2026 , Elvis and Barb sat down with three incredible women proving that digital dentistry is global, creative, and fueled by passion. First up is <strong>Andreea Bordea</strong>, a ceramist and lab owner originally from Romania who found her way into dental technology after narrowly missing acceptance into dental school. From analog waxing and staining zirconia with a single A2 shade to opening her own lab in Spain and building a digital workflow around exocad, Andreea shares the journey of learning everything the hard way. She talks about teaching herself digital dentistry, building a team, and how social media unexpectedly became her outlet while working alone in her lab. The conversation also dives into Ivoclar materials, zirconia, and the excitement around new products launched at Insights.</p>

<p>Then the microphones turn to <strong>Denisse Ramos</strong> from for one of the most energetic conversations of the event. Denisse talks about her journey from Enterprise Rent-A-Car and Coca-Cola into the dental industry, eventually becoming a major force in digital workflows, 3D printing, and equipment sales. From Dentsply to Desktop Health and now leading sales at New Stetic USA, Denisse shares stories about mentorship, industry evolution, women in dentistry, and why labs need to charge for their expertise. We all talk about the rise of digital dentistry, treatment planning frustrations, social media, the future of dentures, and the importance of giving back through organizations like Ladies of the Mill and the NADL.</p>

<p>Finally, Elvis met <strong>Daniela Torres</strong>, better known online as “Danny Designer,” a digital designer from Chile whose Instagram portfolio turned into a thriving business. Daniela explains how she taught herself exocad through YouTube before traveling to Madrid for advanced training, eventually working at the MOD Institute in South Carolina before returning to Chile to build her own remote design business. From designing full arch restorations and dentures to handling dozens of cases a day entirely through email and WhatsApp, Daniela proves how powerful digital dentistry and social media have become for technicians worldwide. The conversation wraps with excitement around exocad’s newest updates, the exocad Hub, and what it means to be recognized as an exocad Hero.</p><p>Special Guests: Andreea Bordea, Daniela Torres, and Denisse Lasso Ramos.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>428: exocad Insights 2026 Part 2: Pinhas Adar, Javier Perez Lopez, &amp; Dora Rodrigues</title>
  <link>https://www.voicesfromthebench.com/428</link>
  <guid isPermaLink="false">4b5349b3-2fb2-4238-b8ee-9cd506d2291d</guid>
  <pubDate>Mon, 08 Jun 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/4b5349b3-2fb2-4238-b8ee-9cd506d2291d.mp3" length="62269440" type="audio/mpeg"/>
  <itunes:episode>428</itunes:episode>
  <itunes:title>exocad Insights 2026 Part 2: Pinhas Adar, Javier Perez Lopez, &amp; Dora Rodrigues</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>At exocad Insights 2026, we talk with members of Oral Design International Foundation, Pinhas Adar and Javier Perez Lopez about the lasting legacy of Willi Geller and the importance of passion, mentorship, and community in dental technology. Then Dora Rodrigues shares her journey into advanced digital workflows, becoming a certified exocad trainer, and teaching full-arch dentistry around the world.</itunes:subtitle>
  <itunes:duration>1:04:47</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/4/4b5349b3-2fb2-4238-b8ee-9cd506d2291d/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hello voices from the bench community, &lt;a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener"&gt;John Wilson&lt;/a&gt; here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener"&gt;PrograMill 7&lt;/a&gt;. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.&lt;/h3&gt;

&lt;p&gt;This week Elvis and Barb are back at exocad Insights 2026 where the microphones captured two very different conversations that somehow landed on the exact same thing: passion still matters. First up, we sat down with longtime dental technicians and &lt;a href="https://www.oraldesign.org/" rel="nofollow noopener"&gt;Oral Design International Foundation&lt;/a&gt; members &lt;strong&gt;Pinhas Adar&lt;/strong&gt; and &lt;strong&gt;Javier Perez&lt;/strong&gt; to talk about the legacy of the legendary Willi Geller and how one man helped elevate dental technicians from the shadows to respected members of the restorative team. From stories of learning under masters in Switzerland to building a worldwide family of 127 members across 34 countries, the conversation dives deep into friendship, mentorship, craftsmanship, and why face-to-face connection still matters in a digital world. They also share details about upcoming memorial and symposium events dedicated to carrying on Willi’s philosophy of passion, respect, and sharing knowledge without ego.&lt;/p&gt;

&lt;p&gt;Then the crew caught up with returning guest &lt;strong&gt;Dora Rodrigues&lt;/strong&gt;, who has gone from conversion queen to certified exocad trainer, full-arch educator, and lab owner running an increasingly digital workflow. Dora talks about finally bringing milling in-house, the terrifying learning curve that came with it, and how mastering workflows like split bars and partial CAD has completely changed the way she designs full-arch restorations. Between traveling internationally to lecture, teaching labs how to streamline their workflows, and still designing cases herself, Dora proves that digital dentistry still takes serious technical skill, problem-solving, and obsession with detail. It’s an episode full of passion, legacy, technology, and the reminder that no matter how digital dentistry gets… the people behind it still make all the difference.&lt;/p&gt;

&lt;p&gt;Today’s dental labs are under more pressure than ever — tighter turnaround times, staffing challenges, and nonstop production demands. That’s why efficiency and reliability matter more than ever before.&lt;/p&gt;

&lt;p&gt;More laboratories continue turning to &lt;a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow noopener"&gt;Roland DGA&lt;/a&gt; and the proven performance of the DGSHAPE DWX Series milling solutions to keep production moving smoothly. Reliable workflows help reduce downtime, minimize remakes, and allow technicians to focus on quality work instead of troubleshooting equipment.&lt;/p&gt;

&lt;p&gt;For labs exploring digital dentures, the Elevate Denture Solution offers a streamlined workflow with validated CAM strategies and Ivotion compatibility through &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT software&lt;/a&gt; — helping labs adopt digital production without unnecessary complexity.&lt;/p&gt;

&lt;p&gt;Because labs don’t need more stress. They need dependable systems that simply work.&lt;br&gt;
 Special Guests: Dora Rodrigues, Javier Perez Lopez, and Pinhas Adar MDT, CDT.&lt;/p&gt;
</description>
  <itunes:keywords>digital dentistry, dental technology, dental technician, exocad, exocad Insights, Mallorca, Spain, Oral Design, Willi Geller, legacy, mentorship, ceramics, ceramist, esthetic dentistry, implant dentistry, veneers, no-prep veneers, digital workflow, analog workflow, full arch, full arch workflow, smile design, implant cases, zirconia, milling, in-house milling, titanium bars, split file, split bar, partial CAD, dental CAD, photogrammetry, IO Connect, intraoral scanner, passive fit, occlusion, bite adjustment, chairside conversion, conversions, dental lab, dental laboratory, lab owner, lab workflow, dental education, continuing education, collaboration, friendship, passion, inspiration, craftsmanship, analog artistry, digital tools, dental innovation, dental community, hands-on courses, lectures, trainer, certified trainer, exocad trainer, advanced workflow, dental milling, zirconia bridge, implant bridge, screw-retained prosthetics, dental design, CAD/CAM, restorative dentistry, prosthetics, teamwork, technician life, dental podcast, Voices From the Bench, dental industry, lab life, workflow efficiency, aesthetics, precision dentistry, customization, pink porcelain, implant workflow, digital evolution, high-end dentistry, oral rehabilitation, teamwork dentistry, dental leadership, education, sharing knowledge, lab technician, removable prosthetics, fixed prosthetics, dental symposium, Seoul symposium, Trento memorial, Switzerland, Spain, Portugal, London, DTS, Arkansas, New Jersey, Atlanta, global dentistry, international speakers, dental events, networking, human connection, teamwork, inspiration, learning, teaching, workflow optimization, dental software, milling machine, dental materials, zirconia workflow, implant planning, restorative workflow, dental excellence, artistry, technician respect, dental passion, innovation, education platform, dental speakers, digital lab, lab management, modern dentistry, prosthetic design, aesthetic cases, dental mentors, dental family, technician community, dental craftsmanship, high-end restorations, advanced dentistry, restorative excellence, dental collaboration, dental future, technology integration, analog skills, digital solutions, dental passion project, learning environment, dental workflows, implant prosthetics, restorative design, dental communication, problem solving, workflow integration, technician training, dental support, dental artistry, teamwork culture, dental inspiration, dental philosophy, full mouth restoration, implant retained prosthetics, milling center, dental accuracy, precision fit, digital technician, laboratory education, dental networking, oral rehabilitation, restorative materials, digital impressions, custom prosthetics, dental innovation summit</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>This week Elvis and Barb are back at exocad Insights 2026 where the microphones captured two very different conversations that somehow landed on the exact same thing: passion still matters. First up, we sat down with longtime dental technicians and <a href="https://www.oraldesign.org/" rel="nofollow noopener">Oral Design International Foundation</a> members <strong>Pinhas Adar</strong> and <strong>Javier Perez</strong> to talk about the legacy of the legendary Willi Geller and how one man helped elevate dental technicians from the shadows to respected members of the restorative team. From stories of learning under masters in Switzerland to building a worldwide family of 127 members across 34 countries, the conversation dives deep into friendship, mentorship, craftsmanship, and why face-to-face connection still matters in a digital world. They also share details about upcoming memorial and symposium events dedicated to carrying on Willi’s philosophy of passion, respect, and sharing knowledge without ego.</p>

<p>Then the crew caught up with returning guest <strong>Dora Rodrigues</strong>, who has gone from conversion queen to certified exocad trainer, full-arch educator, and lab owner running an increasingly digital workflow. Dora talks about finally bringing milling in-house, the terrifying learning curve that came with it, and how mastering workflows like split bars and partial CAD has completely changed the way she designs full-arch restorations. Between traveling internationally to lecture, teaching labs how to streamline their workflows, and still designing cases herself, Dora proves that digital dentistry still takes serious technical skill, problem-solving, and obsession with detail. It’s an episode full of passion, legacy, technology, and the reminder that no matter how digital dentistry gets… the people behind it still make all the difference.</p>

<p>Today’s dental labs are under more pressure than ever — tighter turnaround times, staffing challenges, and nonstop production demands. That’s why efficiency and reliability matter more than ever before.</p>

<p>More laboratories continue turning to <a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow noopener">Roland DGA</a> and the proven performance of the DGSHAPE DWX Series milling solutions to keep production moving smoothly. Reliable workflows help reduce downtime, minimize remakes, and allow technicians to focus on quality work instead of troubleshooting equipment.</p>

<p>For labs exploring digital dentures, the Elevate Denture Solution offers a streamlined workflow with validated CAM strategies and Ivotion compatibility through <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT software</a> — helping labs adopt digital production without unnecessary complexity.</p>

<p>Because labs don’t need more stress. They need dependable systems that simply work.</p><p>Special Guests: Dora Rodrigues, Javier Perez Lopez, and Pinhas Adar MDT, CDT.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>This week Elvis and Barb are back at exocad Insights 2026 where the microphones captured two very different conversations that somehow landed on the exact same thing: passion still matters. First up, we sat down with longtime dental technicians and <a href="https://www.oraldesign.org/" rel="nofollow noopener">Oral Design International Foundation</a> members <strong>Pinhas Adar</strong> and <strong>Javier Perez</strong> to talk about the legacy of the legendary Willi Geller and how one man helped elevate dental technicians from the shadows to respected members of the restorative team. From stories of learning under masters in Switzerland to building a worldwide family of 127 members across 34 countries, the conversation dives deep into friendship, mentorship, craftsmanship, and why face-to-face connection still matters in a digital world. They also share details about upcoming memorial and symposium events dedicated to carrying on Willi’s philosophy of passion, respect, and sharing knowledge without ego.</p>

<p>Then the crew caught up with returning guest <strong>Dora Rodrigues</strong>, who has gone from conversion queen to certified exocad trainer, full-arch educator, and lab owner running an increasingly digital workflow. Dora talks about finally bringing milling in-house, the terrifying learning curve that came with it, and how mastering workflows like split bars and partial CAD has completely changed the way she designs full-arch restorations. Between traveling internationally to lecture, teaching labs how to streamline their workflows, and still designing cases herself, Dora proves that digital dentistry still takes serious technical skill, problem-solving, and obsession with detail. It’s an episode full of passion, legacy, technology, and the reminder that no matter how digital dentistry gets… the people behind it still make all the difference.</p>

<p>Today’s dental labs are under more pressure than ever — tighter turnaround times, staffing challenges, and nonstop production demands. That’s why efficiency and reliability matter more than ever before.</p>

<p>More laboratories continue turning to <a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow noopener">Roland DGA</a> and the proven performance of the DGSHAPE DWX Series milling solutions to keep production moving smoothly. Reliable workflows help reduce downtime, minimize remakes, and allow technicians to focus on quality work instead of troubleshooting equipment.</p>

<p>For labs exploring digital dentures, the Elevate Denture Solution offers a streamlined workflow with validated CAM strategies and Ivotion compatibility through <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT software</a> — helping labs adopt digital production without unnecessary complexity.</p>

<p>Because labs don’t need more stress. They need dependable systems that simply work.</p><p>Special Guests: Dora Rodrigues, Javier Perez Lopez, and Pinhas Adar MDT, CDT.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>427: exocad Insights 2026 Part 1: Marjorie de Andrade, Dr. Dwight Pate, &amp; Dr. Eimear O'Connell</title>
  <link>https://www.voicesfromthebench.com/427</link>
  <guid isPermaLink="false">4e4cef88-e6e4-4691-aae7-90f92805c81f</guid>
  <pubDate>Mon, 01 Jun 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/4e4cef88-e6e4-4691-aae7-90f92805c81f.mp3" length="66089856" type="audio/mpeg"/>
  <itunes:episode>427</itunes:episode>
  <itunes:title>exocad Insights 2026 Part 1: Marjorie de Andrade, Dr. Dwight Pate, &amp; Dr. Eimear O'Connell</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>At exocad Insights 2026, three very different conversations all focused on how digital dentistry is transforming workflows and communication. Marjorie de Andrade talked about building a global freelance career through education and social media, while Dr. Dwight Pate shared an incredibly detailed workflow that blends traditional occlusion concepts with modern exocad design. The episode wraps with Dr. Eimear O'Connell discussing how digital tools are helping clinicians, labs, and patients work together better than ever—ultimately creating more predictable outcomes and happier smiles.</itunes:subtitle>
  <itunes:duration>1:08:46</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/4/4e4cef88-e6e4-4691-aae7-90f92805c81f/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hello voices from the bench community, &lt;a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener"&gt;John Wilson&lt;/a&gt; here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener"&gt;PrograMill 7&lt;/a&gt;. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.&lt;/h3&gt;

&lt;p&gt;Mallorca, Spain. exocad Insights 2026 Three completely different conversations somehow all landed on the same theme: digital dentistry keeps getting smaller, smarter, and way more connected. First up, the crew catches back up with digital designer and educator &lt;strong&gt;Marjorie de Andrade&lt;/strong&gt;, who went from Brazil to New Zealand chasing opportunity, only to end up building a global career through remote design, social media, and education. Marjorie talks about creating the Mastering exocad course, freelancing for dentists around the world, and why finding purpose through teaching became more important than simply designing crowns. She also shares thoughts on the newly announced exocad Hub, remote collaboration, and how digital dentistry is making communication between dentists and technicians easier than ever.&lt;/p&gt;

&lt;p&gt;Then the microphones turn to &lt;strong&gt;Dr. Dwight Pate&lt;/strong&gt; for one of the most workflow-heavy conversations the podcast has ever had. From hand waxing cases the old-school Dawson and Pankey way to designing provisionals and controlling full-mouth rehabs completely through exocad, Dr. Pate breaks down how he combines analog principles with digital workflows. The discussion dives deep into occlusion, provisionals, articulators, guided workflows, AI design, and why he believes digital dentistry still has to prove itself back in the analog world before it ever reaches the patient’s mouth.&lt;/p&gt;

&lt;p&gt;Finally, the crew reconnects with &lt;strong&gt;Dr. Eimear O'Connell&lt;/strong&gt; to talk about why clinicians need to attend events like Insights just as much as technicians. Eimear shares how digital workflows are improving communication between doctors, labs, and patients while making implant planning, dentures, and aesthetic dentistry more predictable than ever. From digital dentures that fit with almost zero adjustment to helping patients emotionally reconnect with their smiles, the conversation reminds everyone that behind every scanner, workflow, and software update is still a real person whose life changes because of dentistry. Special Guests: Dr. Dwight Pate, Dr. Eimear O’Connell, and Marjorie de Andrade .&lt;/p&gt;
</description>
  <itunes:keywords>exocad, exocad insights, Mallorca, Spain, digital dentistry, CAD CAM, dental lab, dental technician, dental technology, workflow, digital workflow, smile design, smile creator, exoplan, implant planning, guided surgery, digital dentures, AI dentistry, dental software, remote design, freelance designer, mentoring, education, online learning, mastering exocad, Institute of Digital Dentistry, collaboration, exocad hub, cloud workflow, dental communication, restorative dentistry, prosthetics, occlusion, centric relation, Dawson, Pankey, analog dentistry, digital dentistry evolution, crown design, wax up, diagnostic wax up, provisionals, full arch restoration, veneers, implants, implant dentistry, occlusal design, articulation, articulator, semi adjustable articulator, CBCT, iTero, Align, dental innovation, laboratory workflow, chairside dentistry, dental education, exocad trainer, digital planning, esthetics, aesthetics, patient communication, clinician technician relationship, dental collaboration, digital smile workflow, milling, 3D printing, printed models, dental scanning, intraoral scanner, lab communication, case planning, functional dentistry, restorative workflow, dental AI, dental labs, technician life, clinician perspective, workflow integration, exocad on demand, dental podcast, Voices From the Bench, dental industry, dental events, IDS, Germany, Brazil, New Zealand, Scotland, Ireland, Tampa, mentoring technicians, digital transformation, cosmetic dentistry, dental implants, implant workflow, removable prosthetics, Maryland bridge, dental materials, staining, glazing, ceramics, ceramist, dental artistry, workflow efficiency, dental innovation conference, lecture, speaker, education platform, social media, dental influencer, lab life, smile makeover, dental technology trends, prosthodontics, teamwork, patient outcomes, digital occlusion, guided implant surgery, AI crown design, digital articulation, full mouth rehab, dental networking, dental mentorship, laboratory communication, scanner technology, digital prosthetics, crown and bridge, implant restorations, digital models, occlusal vertical dimension, digital planning workflow, restorative excellence, dental excellence, dental future, technology in dentistry, teamwork in dentistry, patient care, dental evolution, workflow optimization, collaborative dentistry, technician education, clinician education, digital treatment planning</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>Mallorca, Spain. exocad Insights 2026 Three completely different conversations somehow all landed on the same theme: digital dentistry keeps getting smaller, smarter, and way more connected. First up, the crew catches back up with digital designer and educator <strong>Marjorie de Andrade</strong>, who went from Brazil to New Zealand chasing opportunity, only to end up building a global career through remote design, social media, and education. Marjorie talks about creating the Mastering exocad course, freelancing for dentists around the world, and why finding purpose through teaching became more important than simply designing crowns. She also shares thoughts on the newly announced exocad Hub, remote collaboration, and how digital dentistry is making communication between dentists and technicians easier than ever.</p>

<p>Then the microphones turn to <strong>Dr. Dwight Pate</strong> for one of the most workflow-heavy conversations the podcast has ever had. From hand waxing cases the old-school Dawson and Pankey way to designing provisionals and controlling full-mouth rehabs completely through exocad, Dr. Pate breaks down how he combines analog principles with digital workflows. The discussion dives deep into occlusion, provisionals, articulators, guided workflows, AI design, and why he believes digital dentistry still has to prove itself back in the analog world before it ever reaches the patient’s mouth.</p>

<p>Finally, the crew reconnects with <strong>Dr. Eimear O'Connell</strong> to talk about why clinicians need to attend events like Insights just as much as technicians. Eimear shares how digital workflows are improving communication between doctors, labs, and patients while making implant planning, dentures, and aesthetic dentistry more predictable than ever. From digital dentures that fit with almost zero adjustment to helping patients emotionally reconnect with their smiles, the conversation reminds everyone that behind every scanner, workflow, and software update is still a real person whose life changes because of dentistry.</p><p>Special Guests: Dr. Dwight Pate, Dr. Eimear O’Connell, and Marjorie de Andrade .</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>Mallorca, Spain. exocad Insights 2026 Three completely different conversations somehow all landed on the same theme: digital dentistry keeps getting smaller, smarter, and way more connected. First up, the crew catches back up with digital designer and educator <strong>Marjorie de Andrade</strong>, who went from Brazil to New Zealand chasing opportunity, only to end up building a global career through remote design, social media, and education. Marjorie talks about creating the Mastering exocad course, freelancing for dentists around the world, and why finding purpose through teaching became more important than simply designing crowns. She also shares thoughts on the newly announced exocad Hub, remote collaboration, and how digital dentistry is making communication between dentists and technicians easier than ever.</p>

<p>Then the microphones turn to <strong>Dr. Dwight Pate</strong> for one of the most workflow-heavy conversations the podcast has ever had. From hand waxing cases the old-school Dawson and Pankey way to designing provisionals and controlling full-mouth rehabs completely through exocad, Dr. Pate breaks down how he combines analog principles with digital workflows. The discussion dives deep into occlusion, provisionals, articulators, guided workflows, AI design, and why he believes digital dentistry still has to prove itself back in the analog world before it ever reaches the patient’s mouth.</p>

<p>Finally, the crew reconnects with <strong>Dr. Eimear O'Connell</strong> to talk about why clinicians need to attend events like Insights just as much as technicians. Eimear shares how digital workflows are improving communication between doctors, labs, and patients while making implant planning, dentures, and aesthetic dentistry more predictable than ever. From digital dentures that fit with almost zero adjustment to helping patients emotionally reconnect with their smiles, the conversation reminds everyone that behind every scanner, workflow, and software update is still a real person whose life changes because of dentistry.</p><p>Special Guests: Dr. Dwight Pate, Dr. Eimear O’Connell, and Marjorie de Andrade .</p>]]>
  </itunes:summary>
</item>
<item>
  <title>426: DLAT 2026 Part 3 with Tiffany Prater, Sydney Ribera, Marlin Gohn</title>
  <link>https://www.voicesfromthebench.com/426</link>
  <guid isPermaLink="false">eb214412-9853-4656-8b9b-b52d3c2089c7</guid>
  <pubDate>Mon, 25 May 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/eb214412-9853-4656-8b9b-b52d3c2089c7.mp3" length="59840256" type="audio/mpeg"/>
  <itunes:episode>426</itunes:episode>
  <itunes:title>DLAT 2026 Part 3 with Tiffany Prater, Sydney Ribera, Marlin Gohn</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>At the 2026 DLAT meeting, Tiffany Prater and Sydney Ribera talk about mentorship, orthodontic lab work, and blending creativity with today’s digital workflows. Then Marlin Gohn from Argen shares insights on new zirconia technology, milling strategies, and what labs around the world are doing to stay ahead.</itunes:subtitle>
  <itunes:duration>1:02:15</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/e/eb214412-9853-4656-8b9b-b52d3c2089c7/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hello voices from the bench community, &lt;a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener"&gt;John Wilson&lt;/a&gt; here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener"&gt;PrograMill 7&lt;/a&gt;. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.&lt;/h3&gt;

&lt;p&gt;"LIVE" again at the 2026 &lt;a href="https://dlat.wildapricot.org/" rel="nofollow noopener"&gt;DLAT&lt;/a&gt; meeting, two very different conversations came together around one common theme: the future of dental technology is still being shaped by passionate people willing to learn, teach, and adapt. First, the podcast catches up with returning guest &lt;strong&gt;Tiffany Prater&lt;/strong&gt; from &lt;a href="https://dolortholab.com/" rel="nofollow noopener"&gt;Destination Orthodontic Lab&lt;/a&gt;, who shares how her lab journey has evolved from running a large commercial space with employees to building a smaller, more personal business focused on private practices and hands-on craftsmanship. Alongside her is &lt;strong&gt;Sydney Ribera&lt;/strong&gt;, a young technician discovering orthodontics through mentorship, creativity, and a fascination with bending wire and pouring colorful acrylic retainers. The conversation dives into the realities of learning ortho in today’s digital world, the importance of organizations like the &lt;a href="https://orthodonticresource.com/" rel="nofollow noopener"&gt;Orthodontic Resource Group&lt;/a&gt;, and why mentorship still matters more than ever in a profession where most of the training happens shoulder-to-shoulder.&lt;/p&gt;

&lt;p&gt;Then the crew sits down with &lt;strong&gt;Marlin Gohn&lt;/strong&gt; from &lt;a href="https://argen.com/en/us/#/" rel="nofollow noopener"&gt;Argen&lt;/a&gt; to talk about everything from next-generation zirconia to massive dental labs in China and the surprisingly common mistakes labs make when choosing disc sizes for milling. Marlin breaks down Argen’s new gradient translucency zirconia, explains why nesting strategy matters more than most labs realize, and shares real-world troubleshooting tips that can save labs time, money, and remakes. The conversation also wanders through SLM frameworks, milled gold crowns, PFMs, translating lectures in China, and why some old-school techniques still outperform the newest trends. &lt;/p&gt;

&lt;p&gt;Special Guests: Marlin Gohn CDT, Sydney Ribera, and Tiffany Prater CDT.&lt;/p&gt;
</description>
  <itunes:keywords>orthodontics, orthodontic lab, ortho tech, dental lab, dental technology, DLAT, ORG, Orthodontic Resource Group, Argen, zirconia, gradient translucency, GT zirconia, multilayer zirconia, dental milling, CAD/CAM, digital dentistry, Invisalign, retainers, Hawley retainers, acrylic, wire bending, laser welder, soldering, laser welding, printed models, digital workflow, private practice, orthodontic appliances, acrylic designs, tie-dye retainers, glow in the dark acrylic, JBC acrylics, EasyRx, dental creativity, dental artistry, mentorship, training, dental assisting, hygiene school, orthodontic conference, dental conference, lab owner, dental technician, dental education, public speaking, dental community, orthodontic education, dental manufacturing, SLM, selective laser melting, PFM, porcelain fused to metal, milled gold crowns, implant crowns, full arch zirconia, nesting, zirconia discs, milling strategies, sintering, translucency, incisal translucency, posterior crowns, anterior crowns, dental materials, dental labs in China, Guangzhou, dental lectures, dental presentations, translators, Cantonese, Mandarin, FDA, dental regulations, analog dentistry, digital dentures, printed dentures, dental frameworks, implant platforms, milling machines, polishing, furnaces, calibration, dental troubleshooting, crown retention, dental cements, bonding, primers, saline cleaning, crown failures, dental workflow, lab efficiency, dental innovation, dental industry, lab technology, dental equipment, orthodontic retainers, acrylic pouring, dental mentors, orthodontic mentorship, hands-on learning, dental podcast, Voices From the Bench, dental lab podcast, dental technicians, dental craftsmanship, orthodontic appliances, private labs, dental business, small business, entrepreneurship, dental networking, industry trends, dental support, vendor booths, conference lectures, continuing education, dental materials science, aesthetic dentistry, zirconia crowns, crown milling, implant dentistry, restorative dentistry, dental manufacturing, Texas freeze, lab life, dental humor, dental stories, ortho community, dental collaboration, dental future, lab management, dental innovation, dental artistry, custom retainers, orthodontic creativity, dental CAD, milling burs, nesting supports, dental finishing, occlusion, crown aesthetics, dental technology trends, dental mentorship, orthodontic workflow, dental digital transformation</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>"LIVE" again at the 2026 <a href="https://dlat.wildapricot.org/" rel="nofollow noopener">DLAT</a> meeting, two very different conversations came together around one common theme: the future of dental technology is still being shaped by passionate people willing to learn, teach, and adapt. First, the podcast catches up with returning guest <strong>Tiffany Prater</strong> from <a href="https://dolortholab.com/" rel="nofollow noopener">Destination Orthodontic Lab</a>, who shares how her lab journey has evolved from running a large commercial space with employees to building a smaller, more personal business focused on private practices and hands-on craftsmanship. Alongside her is <strong>Sydney Ribera</strong>, a young technician discovering orthodontics through mentorship, creativity, and a fascination with bending wire and pouring colorful acrylic retainers. The conversation dives into the realities of learning ortho in today’s digital world, the importance of organizations like the <a href="https://orthodonticresource.com/" rel="nofollow noopener">Orthodontic Resource Group</a>, and why mentorship still matters more than ever in a profession where most of the training happens shoulder-to-shoulder.</p>

<p>Then the crew sits down with <strong>Marlin Gohn</strong> from <a href="https://argen.com/en/us/#/" rel="nofollow noopener">Argen</a> to talk about everything from next-generation zirconia to massive dental labs in China and the surprisingly common mistakes labs make when choosing disc sizes for milling. Marlin breaks down Argen’s new gradient translucency zirconia, explains why nesting strategy matters more than most labs realize, and shares real-world troubleshooting tips that can save labs time, money, and remakes. The conversation also wanders through SLM frameworks, milled gold crowns, PFMs, translating lectures in China, and why some old-school techniques still outperform the newest trends. </p><p>Special Guests: Marlin Gohn CDT, Sydney Ribera, and Tiffany Prater CDT.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>"LIVE" again at the 2026 <a href="https://dlat.wildapricot.org/" rel="nofollow noopener">DLAT</a> meeting, two very different conversations came together around one common theme: the future of dental technology is still being shaped by passionate people willing to learn, teach, and adapt. First, the podcast catches up with returning guest <strong>Tiffany Prater</strong> from <a href="https://dolortholab.com/" rel="nofollow noopener">Destination Orthodontic Lab</a>, who shares how her lab journey has evolved from running a large commercial space with employees to building a smaller, more personal business focused on private practices and hands-on craftsmanship. Alongside her is <strong>Sydney Ribera</strong>, a young technician discovering orthodontics through mentorship, creativity, and a fascination with bending wire and pouring colorful acrylic retainers. The conversation dives into the realities of learning ortho in today’s digital world, the importance of organizations like the <a href="https://orthodonticresource.com/" rel="nofollow noopener">Orthodontic Resource Group</a>, and why mentorship still matters more than ever in a profession where most of the training happens shoulder-to-shoulder.</p>

<p>Then the crew sits down with <strong>Marlin Gohn</strong> from <a href="https://argen.com/en/us/#/" rel="nofollow noopener">Argen</a> to talk about everything from next-generation zirconia to massive dental labs in China and the surprisingly common mistakes labs make when choosing disc sizes for milling. Marlin breaks down Argen’s new gradient translucency zirconia, explains why nesting strategy matters more than most labs realize, and shares real-world troubleshooting tips that can save labs time, money, and remakes. The conversation also wanders through SLM frameworks, milled gold crowns, PFMs, translating lectures in China, and why some old-school techniques still outperform the newest trends. </p><p>Special Guests: Marlin Gohn CDT, Sydney Ribera, and Tiffany Prater CDT.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>425: DLAT 2026 Part 2 with Tony Aliatim, Rebekah Serrago, Chris Wilson, Antoine Coppens, &amp; Christian Saurman</title>
  <link>https://www.voicesfromthebench.com/425</link>
  <guid isPermaLink="false">bb155c3f-8aa3-424a-bc13-9233995fa98b</guid>
  <pubDate>Mon, 18 May 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/bb155c3f-8aa3-424a-bc13-9233995fa98b.mp3" length="71097216" type="audio/mpeg"/>
  <itunes:episode>425</itunes:episode>
  <itunes:title>DLAT 2026 Part 2 with Tony Aliatim, Rebekah Serrago, Chris Wilson, Antoine Coppens, &amp; Christian Saurman</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>At the Dental Laboratory Association of Texas Meeting 2026, Elvis and Barb sat down with Tony Aliatim from Axis Dental Milling, Rebekah Serrago and Chris Wilson from Garland Dental Services, and Antoine Coppens from Relu alongside orthodontic lab owner Christian Saurman from New England Orthodontic Laboratory. The conversations covered everything from industrial dental milling and equipment repair to AI-driven workflows that are changing how labs design and manufacture restorations. From preventive maintenance and milling strategies to fully automated AI design systems, this episode is packed with insight into where dental technology — and the lab industry — is headed next.</itunes:subtitle>
  <itunes:duration>1:13:59</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/b/bb155c3f-8aa3-424a-bc13-9233995fa98b/cover.jpg?v=1"/>
  <description>&lt;p&gt;-&lt;br&gt;
This week at the &lt;a href="https://dlat.wildapricot.org/" rel="nofollow noopener"&gt;Dental Laboratory Association of Texas&lt;/a&gt; Meeting 2026, the microphones stayed hot as three completely different conversations all circled around the same thing: how fast the dental lab industry is evolving. First up, the crew sat down with &lt;strong&gt;Tony Aliatim&lt;/strong&gt; from &lt;a href="https://axismilling.com/" rel="nofollow noopener"&gt;Axis Dental Milling&lt;/a&gt; to talk about going from biomedical engineering and printing silicone heart models for surgeons… to becoming one of the go-to names in dental milling. From industrial machining roots in Michigan to AI-powered calibration systems and Straumann plug-and-play workflows, Tony breaks down how VersaMill machines are helping labs mill everything from zirconia to implant abutments faster, smarter, and safer. Along the way, the conversation dives into HyperDent, trade show madness, wet vs dry milling nightmares, and why dental technicians may not realize how close this industry really is to aerospace-level manufacturing.&lt;/p&gt;

&lt;p&gt;Then things shifted from mills to maintenance with &lt;strong&gt;Rebekah Serrago&lt;/strong&gt; and &lt;strong&gt;Chris Wilson&lt;/strong&gt; from &lt;a href="https://garlanddental.com/" rel="nofollow noopener"&gt;Garland Dental Services&lt;/a&gt;. What started decades ago as a garage-based repair business fixing handpieces has grown into one of the industry’s best-kept secrets for equipment sales, service, and support. Rebekah shares the story of growing up folding flyers for her father’s repair company before eventually becoming CEO and expanding Garland into a massive online sales and service operation supporting everything from ovens to mills. Chris joins in to talk preventative maintenance, service certifications, keeping ancient ovens alive, and why labs desperately need dealers that actually understand the equipment they sell. It’s equal parts family-business story, repair shop wisdom, and hilarious behind-the-scenes dental lab banter.&lt;/p&gt;

&lt;p&gt;Finally, the future officially arrived when the podcast crew sat down with &lt;strong&gt;Antoine Coppens&lt;/strong&gt; from &lt;a href="https://www.relu.ai/" rel="nofollow noopener"&gt;Relu&lt;/a&gt; and orthodontic lab owner &lt;strong&gt;Christian Saurman&lt;/strong&gt; of &lt;a href="https://neolab.com/" rel="nofollow noopener"&gt;New England Orthodontic Laboratory&lt;/a&gt;. What started as four engineering students experimenting with AI in Belgium somehow turned into fully automated dental workflows capable of designing surgical guides, night guards, models, and restorations in minutes. The conversation explores how AI is reshaping lab workflows, reducing manual design time, integrating directly into LMS systems, and even learning individual lab preferences. Christian explains how his custom-built orthodontic lab management system helped eliminate workflow chaos and automate huge portions of production, while Antoine gives a fascinating look into where dental AI is headed next. Between AI-generated appliances, automated scan checks, and self-learning workflows, this episode feels less like science fiction and more like a preview of what labs will look like over the next five years. Special Guests: Antoine Coppens, Chris Wilson, Christian Saurman, Rebekah Serrago, and Tony Aliatim.&lt;/p&gt;
</description>
  <itunes:keywords>DLAT, dental lab, dental technology, Voices From the Bench, Axis Dental, VersaMill, Garland Dental, Relu, AI dentistry, milling, dental milling, zirconia, PMMA, titanium, implant abutments, Straumann, Modjaw, HyperDent, exocad, 3Shape, CAD/CAM, dental CAD, CAM software, dental AI, artificial intelligence, lab automation, digital dentistry, dental workflow, milling machines, industrial milling, preventive maintenance, dental equipment repair, handpiece repair, ovens, dental ovens, VHF, Roland, Amann Girrbach, Takema, dental service, dental technician, dental lab technician, dental podcast, lab management software, LMS, RxWizard, orthodontics, orthodontic lab, New England Orthodontic Laboratory, NeoLab, surgical guides, intraoral scanner, CBCT, panoramic radiograph, STL files, workflow automation, dental innovation, implant workflow, implant crowns, milling burs, dental materials, e.max, zirconia crowns, night guards, splints, digital workflows, lab efficiency, dental manufacturing, AI design, automated design, dental software, 3D printing, biomedical engineering, MRI, CT scan, silicone printing, tissue printing, stem cells, engineering, Detroit, Michigan, trade shows, LMT Chicago, Midwinter Meeting, dental scanners, digital models, nesting software, dental implants, FDA validation, plug and play, PNP, milling accuracy, repeatability, calibration, AI calibration, smart mills, clinicians, chairside milling, in-house lab, lab workflow, digital lab, dental innovation, restorative dentistry, orthodontic appliances, aligners, Invisalign, robotic surgery, segmentation, mandibular canal, surgical planning, dental scanning, scan quality, AI scan analysis, crown design, margin lines, digital cases, dental automation, dental manufacturing, workflow integration, APIs, cloud workflow, design presets, doctor portal, dental prescriptions, barcoding, production workflow, lab systems, customization, technician workflow, dental support, customer support, repair technicians, equipment service, lab solutions, dental education, dental industry, dental conversations, dental business, family business, women in dentistry, CEO, online dental sales, social media marketing, dental e-commerce, dental parts, dental tools, milling tools, resin printing, 3D printed models, dental printing, digital orthodontics, pediatric dentistry, workflow optimization, lab growth, future of dentistry, dental engineering, dental nerds, dental innovation podcast, dental community, dental networking, dental trends, dental future, lab operations, manufacturing technology, dental entrepreneurship, dental repairs, lab equipment, workflow efficiency, digital transformation, dental AI software, AI workflow, automated workflows, dental labs, lab life, dental culture, tech support, training, engineering solutions, custom solutions, implant milling, digital impressions, STL workflow, scan alignment, AI learning, machine learning, customization, productivity, dental business growth, workflow solutions, dental service center, milling centers, validated workflows, FDA compliance, lab productivity, dental systems, digital manufacturing, dental excellence, dental craftsmanship, dental conversations podcast</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>-<br>
This week at the <a href="https://dlat.wildapricot.org/" rel="nofollow noopener">Dental Laboratory Association of Texas</a> Meeting 2026, the microphones stayed hot as three completely different conversations all circled around the same thing: how fast the dental lab industry is evolving. First up, the crew sat down with <strong>Tony Aliatim</strong> from <a href="https://axismilling.com/" rel="nofollow noopener">Axis Dental Milling</a> to talk about going from biomedical engineering and printing silicone heart models for surgeons… to becoming one of the go-to names in dental milling. From industrial machining roots in Michigan to AI-powered calibration systems and Straumann plug-and-play workflows, Tony breaks down how VersaMill machines are helping labs mill everything from zirconia to implant abutments faster, smarter, and safer. Along the way, the conversation dives into HyperDent, trade show madness, wet vs dry milling nightmares, and why dental technicians may not realize how close this industry really is to aerospace-level manufacturing.</p>

<p>Then things shifted from mills to maintenance with <strong>Rebekah Serrago</strong> and <strong>Chris Wilson</strong> from <a href="https://garlanddental.com/" rel="nofollow noopener">Garland Dental Services</a>. What started decades ago as a garage-based repair business fixing handpieces has grown into one of the industry’s best-kept secrets for equipment sales, service, and support. Rebekah shares the story of growing up folding flyers for her father’s repair company before eventually becoming CEO and expanding Garland into a massive online sales and service operation supporting everything from ovens to mills. Chris joins in to talk preventative maintenance, service certifications, keeping ancient ovens alive, and why labs desperately need dealers that actually understand the equipment they sell. It’s equal parts family-business story, repair shop wisdom, and hilarious behind-the-scenes dental lab banter.</p>

<p>Finally, the future officially arrived when the podcast crew sat down with <strong>Antoine Coppens</strong> from <a href="https://www.relu.ai/" rel="nofollow noopener">Relu</a> and orthodontic lab owner <strong>Christian Saurman</strong> of <a href="https://neolab.com/" rel="nofollow noopener">New England Orthodontic Laboratory</a>. What started as four engineering students experimenting with AI in Belgium somehow turned into fully automated dental workflows capable of designing surgical guides, night guards, models, and restorations in minutes. The conversation explores how AI is reshaping lab workflows, reducing manual design time, integrating directly into LMS systems, and even learning individual lab preferences. Christian explains how his custom-built orthodontic lab management system helped eliminate workflow chaos and automate huge portions of production, while Antoine gives a fascinating look into where dental AI is headed next. Between AI-generated appliances, automated scan checks, and self-learning workflows, this episode feels less like science fiction and more like a preview of what labs will look like over the next five years.</p><p>Special Guests: Antoine Coppens, Chris Wilson, Christian Saurman, Rebekah Serrago, and Tony Aliatim.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>-<br>
This week at the <a href="https://dlat.wildapricot.org/" rel="nofollow noopener">Dental Laboratory Association of Texas</a> Meeting 2026, the microphones stayed hot as three completely different conversations all circled around the same thing: how fast the dental lab industry is evolving. First up, the crew sat down with <strong>Tony Aliatim</strong> from <a href="https://axismilling.com/" rel="nofollow noopener">Axis Dental Milling</a> to talk about going from biomedical engineering and printing silicone heart models for surgeons… to becoming one of the go-to names in dental milling. From industrial machining roots in Michigan to AI-powered calibration systems and Straumann plug-and-play workflows, Tony breaks down how VersaMill machines are helping labs mill everything from zirconia to implant abutments faster, smarter, and safer. Along the way, the conversation dives into HyperDent, trade show madness, wet vs dry milling nightmares, and why dental technicians may not realize how close this industry really is to aerospace-level manufacturing.</p>

<p>Then things shifted from mills to maintenance with <strong>Rebekah Serrago</strong> and <strong>Chris Wilson</strong> from <a href="https://garlanddental.com/" rel="nofollow noopener">Garland Dental Services</a>. What started decades ago as a garage-based repair business fixing handpieces has grown into one of the industry’s best-kept secrets for equipment sales, service, and support. Rebekah shares the story of growing up folding flyers for her father’s repair company before eventually becoming CEO and expanding Garland into a massive online sales and service operation supporting everything from ovens to mills. Chris joins in to talk preventative maintenance, service certifications, keeping ancient ovens alive, and why labs desperately need dealers that actually understand the equipment they sell. It’s equal parts family-business story, repair shop wisdom, and hilarious behind-the-scenes dental lab banter.</p>

<p>Finally, the future officially arrived when the podcast crew sat down with <strong>Antoine Coppens</strong> from <a href="https://www.relu.ai/" rel="nofollow noopener">Relu</a> and orthodontic lab owner <strong>Christian Saurman</strong> of <a href="https://neolab.com/" rel="nofollow noopener">New England Orthodontic Laboratory</a>. What started as four engineering students experimenting with AI in Belgium somehow turned into fully automated dental workflows capable of designing surgical guides, night guards, models, and restorations in minutes. The conversation explores how AI is reshaping lab workflows, reducing manual design time, integrating directly into LMS systems, and even learning individual lab preferences. Christian explains how his custom-built orthodontic lab management system helped eliminate workflow chaos and automate huge portions of production, while Antoine gives a fascinating look into where dental AI is headed next. Between AI-generated appliances, automated scan checks, and self-learning workflows, this episode feels less like science fiction and more like a preview of what labs will look like over the next five years.</p><p>Special Guests: Antoine Coppens, Chris Wilson, Christian Saurman, Rebekah Serrago, and Tony Aliatim.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>424: DLAT 2026 Part 1: Ortho Outlaws and Vulcanite Veterans with Jason Dyas &amp; Jim Collis</title>
  <link>https://www.voicesfromthebench.com/424</link>
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  <pubDate>Mon, 11 May 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/bf5c6b83-618e-45c1-9da5-23a3cb4c48bd.mp3" length="73261056" type="audio/mpeg"/>
  <itunes:episode>424</itunes:episode>
  <itunes:title>DLAT 2026 Part 1: Ortho Outlaws and Vulcanite Veterans with Jason Dyas &amp; Jim Collis</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Live from DLAT, this episode features two incredible conversations with Jason Dyas and Jim Collis. Jason shares how Ortho Outlaw grew from a garage ortho lab into a social-media-driven tech platform focused on digital workflows and wire-bending technology, while Jim reflects on 45 years in dental technology, teaching digital dentures, 3D printing, and the evolution from Vulcanite dentures all the way to photogrammetry.</itunes:subtitle>
  <itunes:duration>1:16:14</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/b/bf5c6b83-618e-45c1-9da5-23a3cb4c48bd/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hello voices from the bench community, &lt;a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener"&gt;John Wilson&lt;/a&gt; here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener"&gt;PrograMill 7&lt;/a&gt;. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.&lt;/h3&gt;

&lt;p&gt;From wire-bending machines and digital ortho workflows to Vulcanite dentures and photogrammetry, this episode from the &lt;a href="https://dlat.wildapricot.org/" rel="nofollow noopener"&gt;DLAT&lt;/a&gt; floor is packed with stories, laughs, and a whole lot of dental lab wisdom. &lt;/p&gt;

&lt;p&gt;First up, the crew sits down with Jason Dyas — better known these days as the man behind &lt;a href="https://orthodonticlabsolutions.com/ortho-outlaw/" rel="nofollow noopener"&gt;Ortho Outlaw&lt;/a&gt; and everyone’s favorite outlaw mascot, Clyde. Jason shares his journey from construction work and garage-built orthodontic appliances to running successful ortho labs and diving headfirst into digital technology. What started with fax-machine marketing and Walmart bench grinders eventually evolved into automated wire-bending machines, digital scanning, social media content creation, and a growing mission to help older labs embrace modern workflows instead of shutting their doors. The conversation covers everything from AI-driven ortho tech and the future of wire bending to building a brand, traveling to industry events around the world, and how Ortho Outlaw became one of the most recognizable new names in orthodontic lab social media.&lt;/p&gt;

&lt;p&gt;Then the podcast catches up with longtime friend of the show Jim Collis for an incredible deep dive into 45 years of dental technology experience. Jim talks about teaching hands-on courses at DLAT, helping labs transition from analog workflows into digital dentures and 3D printing, and why education is still the key to success in modern dentistry. From discussing AI-assisted denture design and automated workflows to reminiscing about fixing Vulcanite dentures and the earliest days of implants, Jim delivers one amazing story after another. Along the way, he shares lessons from his CDT journey, the mentors who shaped his career, his passion for consulting and education, and why he still loves this industry after nearly five decades. It’s equal parts history lesson, technology discussion, and classic Voices From the Bench chaos — complete with Star Trek references, Slurpee stories, and enough off-topic tangents to make Barb proud. Special Guests: Clyde, Jason Dyas, and Jim Collis CDT.&lt;/p&gt;
</description>
  <itunes:keywords>orthodontics, orthodontic lab, ortho lab, Ortho Outlaw, Clyde, Jason Dyas, Jim Collis, Voices From the Bench, DLAT, DLAT 2026, dental lab, dental technology, CDT, certified dental technician, orthodontic appliances, Crozats, Hawley retainers, acrylic work, wire bending, wire bender, automated wire bending, AOS wire bender, digital orthodontics, digital dentistry, digital workflow, 3D printing, removable prosthetics, dentures, digital dentures, Crown and Bridge, photogrammetry, Vulcanite dentures, implant dentistry, ortho appliances, lab owner, dental technician, dental podcast, dental education, lab technology, analog dentistry, digital transition, scanning, desktop scanner, 3Shape, exocad, AI dentistry, AI design, 3Shape Automate, denture design, STL files, dental software, dental CAD, dental CAM, dental design, lab workflow, printing resins, resin printing, wash station, Dreve, Frozen printer, Sonic XL, Harvest materials, Rhino cleaner, non-alcohol cleaner, dental materials, dental equipment, laser welder, Sunstone Laser Welders, IDS, Chicago Midwinter, Lab Day West, AAO, Germany, orthodontic meetings, dental conferences, dental trade show, dental industry, social media marketing, dental influencer, dental content creator, dental videos, dental reviews, product reviews, dental equipment reviews, ortho technology, AI orthodontics, digital scanning, study model scanning, orthodontic lab solutions, Digital Ortho Pros, orthodontic lab pros, Tennessee, Knoxville, California, Northern California, Stockton, Lodi, Sacramento, Bay Area, garage lab, startup lab, fax marketing, dental sales, orthodontists, impressions, stone models, appliance fabrication, dental innovation, dental entrepreneurship, entrepreneur, dental consulting, Collins Dental Consulting, lab consulting, lab management, dental education courses, hands-on course, removable dentistry, naturalized denture bases, denture printing, dental printers, build plate, resin heating, FEP screen, print calibration, dental troubleshooting, dental R&amp;D, dental innovation, dental workflow, digital lab, dental technicians, lab burnout, technology adoption, future of dental labs, next generation labs, younger technicians, gaming generation, digital learning, YouTube education, dental YouTube, online learning, workflow optimization, additive manufacturing, digital models, cloud storage, storage sheds, dental archives, dental scanning services, AI workflow, dental automation, order forms, automated design, bridge design, crown design, denture workflow, removable lab, Crown and Bridge technician, implant restorations, transmandibular implants, magnet overdentures, Jackson magnets, pre-magnets, dental history, dental evolution, lab stories, dental mentorship, Triton College, Wayne Zaruba, dental instructors, dental school, lab craftsmanship, denture repairs, porcelain teeth, acrylic dentures, articulators, bench grinder, Dremel, monomer, dental safety, resin odors, dental printing setup, printer camera, wash and cure, dental troubleshooting, dental manufacturing, lab startup, dental community, orthodontic community, ORG, orthodontic resource group, lab networking, dental collaboration, dental teamwork, digital adoption, dental legacy, dental craftsmanship, dental artistry, dental future, golf, fishing, trucking, construction work, Harley Davidson, social media merch, dental branding, influencer marketing, SEO, ROI, Instagram, Facebook, LinkedIn, YouTube videos, dental photography, podcast guest, industry veteran, lab culture, dental humor, dental stories, technology in dentistry, modern dental lab, traditional dental lab, future of orthodontics, future of dentures, dental innovation community</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>From wire-bending machines and digital ortho workflows to Vulcanite dentures and photogrammetry, this episode from the <a href="https://dlat.wildapricot.org/" rel="nofollow noopener">DLAT</a> floor is packed with stories, laughs, and a whole lot of dental lab wisdom. </p>

<p>First up, the crew sits down with Jason Dyas — better known these days as the man behind <a href="https://orthodonticlabsolutions.com/ortho-outlaw/" rel="nofollow noopener">Ortho Outlaw</a> and everyone’s favorite outlaw mascot, Clyde. Jason shares his journey from construction work and garage-built orthodontic appliances to running successful ortho labs and diving headfirst into digital technology. What started with fax-machine marketing and Walmart bench grinders eventually evolved into automated wire-bending machines, digital scanning, social media content creation, and a growing mission to help older labs embrace modern workflows instead of shutting their doors. The conversation covers everything from AI-driven ortho tech and the future of wire bending to building a brand, traveling to industry events around the world, and how Ortho Outlaw became one of the most recognizable new names in orthodontic lab social media.</p>

<p>Then the podcast catches up with longtime friend of the show Jim Collis for an incredible deep dive into 45 years of dental technology experience. Jim talks about teaching hands-on courses at DLAT, helping labs transition from analog workflows into digital dentures and 3D printing, and why education is still the key to success in modern dentistry. From discussing AI-assisted denture design and automated workflows to reminiscing about fixing Vulcanite dentures and the earliest days of implants, Jim delivers one amazing story after another. Along the way, he shares lessons from his CDT journey, the mentors who shaped his career, his passion for consulting and education, and why he still loves this industry after nearly five decades. It’s equal parts history lesson, technology discussion, and classic Voices From the Bench chaos — complete with Star Trek references, Slurpee stories, and enough off-topic tangents to make Barb proud.</p><p>Special Guests: Clyde, Jason Dyas, and Jim Collis CDT.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>From wire-bending machines and digital ortho workflows to Vulcanite dentures and photogrammetry, this episode from the <a href="https://dlat.wildapricot.org/" rel="nofollow noopener">DLAT</a> floor is packed with stories, laughs, and a whole lot of dental lab wisdom. </p>

<p>First up, the crew sits down with Jason Dyas — better known these days as the man behind <a href="https://orthodonticlabsolutions.com/ortho-outlaw/" rel="nofollow noopener">Ortho Outlaw</a> and everyone’s favorite outlaw mascot, Clyde. Jason shares his journey from construction work and garage-built orthodontic appliances to running successful ortho labs and diving headfirst into digital technology. What started with fax-machine marketing and Walmart bench grinders eventually evolved into automated wire-bending machines, digital scanning, social media content creation, and a growing mission to help older labs embrace modern workflows instead of shutting their doors. The conversation covers everything from AI-driven ortho tech and the future of wire bending to building a brand, traveling to industry events around the world, and how Ortho Outlaw became one of the most recognizable new names in orthodontic lab social media.</p>

<p>Then the podcast catches up with longtime friend of the show Jim Collis for an incredible deep dive into 45 years of dental technology experience. Jim talks about teaching hands-on courses at DLAT, helping labs transition from analog workflows into digital dentures and 3D printing, and why education is still the key to success in modern dentistry. From discussing AI-assisted denture design and automated workflows to reminiscing about fixing Vulcanite dentures and the earliest days of implants, Jim delivers one amazing story after another. Along the way, he shares lessons from his CDT journey, the mentors who shaped his career, his passion for consulting and education, and why he still loves this industry after nearly five decades. It’s equal parts history lesson, technology discussion, and classic Voices From the Bench chaos — complete with Star Trek references, Slurpee stories, and enough off-topic tangents to make Barb proud.</p><p>Special Guests: Clyde, Jason Dyas, and Jim Collis CDT.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>415: Lab Day Chicago 2026 (&amp; Cal-Lab) Part 1 with Jeff Stronk, April Newell, &amp; Joey Hunter</title>
  <link>https://www.voicesfromthebench.com/415</link>
  <guid isPermaLink="false">96bf1d64-0d38-4c99-b310-5711df4bfcbc</guid>
  <pubDate>Mon, 09 Mar 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/96bf1d64-0d38-4c99-b310-5711df4bfcbc.mp3" length="73891884" type="audio/mpeg"/>
  <itunes:episode>415</itunes:episode>
  <itunes:title>Lab Day Chicago 2026 (&amp; Cal-Lab) Part 1 with Jeff Stronk, April Newell, &amp; Joey Hunter</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>At the 100th anniversary meeting of the Cal-Lab Association, Elvis talks with Jeff Stronk about a successful first day filled with great speakers, strong attendance, and meaningful peer-to-peer conversations between lab owners. He also chats with April Newell about the rapid growth of dental 3D printing and how metal and resin printing are expanding what labs can produce. Finally, longtime technician Joey Hunter shares her 30-year journey in removables and her experience attending LMT Lab Day Chicago 2026 for the first time.</itunes:subtitle>
  <itunes:duration>1:16:54</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/9/96bf1d64-0d38-4c99-b310-5711df4bfcbc/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!&lt;/h3&gt;

&lt;h3&gt;If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I&lt;a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener"&gt;PS e.max Ceram Art&lt;/a&gt;. Create stunning depth and lifelike color in as little as one firing.&lt;/h3&gt;

&lt;h3&gt;Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Elvis actually made it down to the exhibition halls this year — and &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; from &lt;a href="https://www.followmetechnology.com/" rel="nofollow noopener"&gt;FOLLOW-ME! Technology&lt;/a&gt; was everywhere.&lt;/h3&gt;

&lt;h3&gt;Booth after booth, people were talking milling strategies, templates, and workflows. It felt like a full-on CAM takeover. Their Milling Roadmap scavenger hunt had attendees bouncing between Axsys, Imagine, D.O.F., and Roland collecting stamps like responsible adults…&lt;/h3&gt;

&lt;h3&gt;Responsible adults chasing a bright orange folding electric hyperDENT scooter.&lt;/h3&gt;

&lt;h3&gt;That’s what we love about the FOLLOW-ME! team — world-class CAM engineers talking microns and validation protocols one minute, then ripping around Lab Day the next.&lt;/h3&gt;

&lt;h3&gt;Serious about precision. Not too serious about themselves.&lt;/h3&gt;

&lt;h3&gt;Big shoutout for bringing the brains — and the electric horsepower.&lt;/h3&gt;

&lt;p&gt;&lt;em&gt;Come see and talk to Elvis and Barb at all these amazing shows in 2026&lt;/em&gt;*&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;Dental Lab Association of Texas Meeting in Dallas Apr 9-11 &lt;a href="https://members.dlat.org/" rel="nofollow noopener"&gt;https://members.dlat.org/&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;exocad Insights in Mallorca, Spain Apr 30 - May 1 &lt;a href="https://exocad.com/insights-2026" rel="nofollow noopener"&gt;https://exocad.com/insights-2026&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;At the 100-year celebration of the &lt;a href="https://cal-lab.org/" rel="nofollow noopener"&gt;Cal-Lab Association&lt;/a&gt;, Elvis checks in with past chair Jeff Stronk after the first full day of the meeting to see how things are going. With Barb stepping into the chair role and kicking things off in style, Jeff talks about the incredible energy in the room, the rise in attendance, and the surprising number of first-time lab owners showing up. From powerful panel discussions filled with unforgettable one-liners to honest conversations about succession planning, leadership, and the realities of running a lab, day one proves why this meeting has survived for a century. Unlike traditional trade shows packed with sales pitches, Cal-Lab keeps the focus on real lab owners sharing real experiences, giving attendees practical insights they can take back to their businesses.&lt;/p&gt;

&lt;p&gt;After moving over to the &lt;a href="https://www.ivoclar.com/" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; Ballroom at LMT Lab Day Chicago, the conversation shifts to the future of the industry with April Newell, a former dental hygienist who strategically worked her way into the world of additive manufacturing at &lt;a href="https://nota3d.com/" rel="nofollow noopener"&gt;Nota3D&lt;/a&gt;. Now selling advanced resin and metal 3D printing systems to dental labs, April breaks down how 3D printing evolved from simple model production to full frameworks and implant bars. She explains the realities of metal printing, the technology behind lasers and powder systems, and why labs that invest in metal printing tend to grow faster than they expect. Her perspective highlights just how quickly digital manufacturing is changing the lab landscape—and how dentistry continues to pull people into its orbit for life.&lt;/p&gt;

&lt;p&gt;Finally, Elvis talks with Joey Hunter, a veteran technician with nearly 30 years in the industry and a true removable specialist. Joey shares how she answered a newspaper ad looking for a “starving artist” back in the 90s and ended up building a lifelong career in dental technology. From mastering every step of removable fabrication to adapting after losing her hearing during her career, Joey’s story highlights both the artistry and resilience behind the craft. Now working at &lt;a href="https://www.renstrom.com/" rel="nofollow noopener"&gt;Renstrom Dental Studio&lt;/a&gt;, she reflects on seeing LMT Lab Day Chicago 2026 for the first time and being amazed by how far the industry has come. Her experience reminds everyone that while technology continues to evolve, the hands-on knowledge and artistry of technicians remain at the heart of dentistry.&lt;/p&gt;

&lt;h3&gt;Hey, listeners—ever wonder what Elvis is doing when he’s not recording Voices from the Bench?&lt;/h3&gt;

&lt;h3&gt;He’s a client rep for Derby Dental Laboratory, out in the field every day doing chairside visits and building relationships. His job is simple—keep doctors happy and keep them coming back.&lt;/h3&gt;

&lt;h3&gt;And he couldn’t do it without &lt;a href="https://www.icortica.com/" rel="nofollow noopener"&gt;iCortica&lt;/a&gt;.&lt;/h3&gt;

&lt;h3&gt;Right from his phone, Elvis can see sales, remake rates, account notes, risks, and cross-sell opportunities—even before he walks through the door. No spreadsheets. No surprises. Just the info he needs to grow accounts.&lt;/h3&gt;

&lt;h3&gt;Stop digging for data and start taking action.&lt;/h3&gt;

&lt;h3&gt;Head to icortica.com and schedule your demo today.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Join us at &lt;a href="https://exocad.com/insights-2026" rel="nofollow noopener"&gt;exocad Insights 2026&lt;/a&gt;, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.&lt;/h3&gt;

&lt;h3&gt;Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.&lt;/h3&gt;

&lt;h3&gt;Tickets are limited. Visit exocad.com/insights-2026 and use code &lt;strong&gt;VFTBPalma15&lt;/strong&gt; for 15% off.&lt;/h3&gt;

&lt;p&gt;Special Guests: April Newell, Jeff Stronk, and Joey Hunter.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, Cal-Lab, Cal-Lab 100, dental laboratory, dental technician, dental lab owners, Jeff Strock, April Newell, Joey Hunter, removable prosthetics, dentures, partial dentures, denture finishing, denture waxing, tooth setup, wire bending, orthodontic appliances, night guards, additive manufacturing, dental 3D printing, metal printing, resin printing, chrome cobalt, titanium printing, implant bars, dental frameworks, digital dentistry, analog dentistry, dental technology, dental lab management, dental lab leadership, peer-to-peer learning, industry networking, dental meetings, Lab Day Chicago, dental innovation, lab workflow, dental manufacturing, dental industry trends, lab education, technician skills, dental craftsmanship, dental career paths, dental business growth, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>Elvis actually made it down to the exhibition halls this year — and <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> from <a href="https://www.followmetechnology.com/" rel="nofollow noopener">FOLLOW-ME! Technology</a> was everywhere.</h3>

<h3>Booth after booth, people were talking milling strategies, templates, and workflows. It felt like a full-on CAM takeover. Their Milling Roadmap scavenger hunt had attendees bouncing between Axsys, Imagine, D.O.F., and Roland collecting stamps like responsible adults…</h3>

<h3>Responsible adults chasing a bright orange folding electric hyperDENT scooter.</h3>

<h3>That’s what we love about the FOLLOW-ME! team — world-class CAM engineers talking microns and validation protocols one minute, then ripping around Lab Day the next.</h3>

<h3>Serious about precision. Not too serious about themselves.</h3>

<h3>Big shoutout for bringing the brains — and the electric horsepower.</h3>

<p><em>Come see and talk to Elvis and Barb at all these amazing shows in 2026</em>*</p>

<ul>
<li>Dental Lab Association of Texas Meeting in Dallas Apr 9-11 <a href="https://members.dlat.org/" rel="nofollow noopener">https://members.dlat.org/</a></li>
<li>exocad Insights in Mallorca, Spain Apr 30 - May 1 <a href="https://exocad.com/insights-2026" rel="nofollow noopener">https://exocad.com/insights-2026</a></li>
</ul>

<p>At the 100-year celebration of the <a href="https://cal-lab.org/" rel="nofollow noopener">Cal-Lab Association</a>, Elvis checks in with past chair Jeff Stronk after the first full day of the meeting to see how things are going. With Barb stepping into the chair role and kicking things off in style, Jeff talks about the incredible energy in the room, the rise in attendance, and the surprising number of first-time lab owners showing up. From powerful panel discussions filled with unforgettable one-liners to honest conversations about succession planning, leadership, and the realities of running a lab, day one proves why this meeting has survived for a century. Unlike traditional trade shows packed with sales pitches, Cal-Lab keeps the focus on real lab owners sharing real experiences, giving attendees practical insights they can take back to their businesses.</p>

<p>After moving over to the <a href="https://www.ivoclar.com/" rel="nofollow noopener">Ivoclar</a> Ballroom at LMT Lab Day Chicago, the conversation shifts to the future of the industry with April Newell, a former dental hygienist who strategically worked her way into the world of additive manufacturing at <a href="https://nota3d.com/" rel="nofollow noopener">Nota3D</a>. Now selling advanced resin and metal 3D printing systems to dental labs, April breaks down how 3D printing evolved from simple model production to full frameworks and implant bars. She explains the realities of metal printing, the technology behind lasers and powder systems, and why labs that invest in metal printing tend to grow faster than they expect. Her perspective highlights just how quickly digital manufacturing is changing the lab landscape—and how dentistry continues to pull people into its orbit for life.</p>

<p>Finally, Elvis talks with Joey Hunter, a veteran technician with nearly 30 years in the industry and a true removable specialist. Joey shares how she answered a newspaper ad looking for a “starving artist” back in the 90s and ended up building a lifelong career in dental technology. From mastering every step of removable fabrication to adapting after losing her hearing during her career, Joey’s story highlights both the artistry and resilience behind the craft. Now working at <a href="https://www.renstrom.com/" rel="nofollow noopener">Renstrom Dental Studio</a>, she reflects on seeing LMT Lab Day Chicago 2026 for the first time and being amazed by how far the industry has come. Her experience reminds everyone that while technology continues to evolve, the hands-on knowledge and artistry of technicians remain at the heart of dentistry.</p>

<h3>Hey, listeners—ever wonder what Elvis is doing when he’s not recording Voices from the Bench?</h3>

<h3>He’s a client rep for Derby Dental Laboratory, out in the field every day doing chairside visits and building relationships. His job is simple—keep doctors happy and keep them coming back.</h3>

<h3>And he couldn’t do it without <a href="https://www.icortica.com/" rel="nofollow noopener">iCortica</a>.</h3>

<h3>Right from his phone, Elvis can see sales, remake rates, account notes, risks, and cross-sell opportunities—even before he walks through the door. No spreadsheets. No surprises. Just the info he needs to grow accounts.</h3>

<h3>Stop digging for data and start taking action.</h3>

<h3>Head to icortica.com and schedule your demo today.</h3>

<hr>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow noopener">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guests: April Newell, Jeff Stronk, and Joey Hunter.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>Elvis actually made it down to the exhibition halls this year — and <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> from <a href="https://www.followmetechnology.com/" rel="nofollow noopener">FOLLOW-ME! Technology</a> was everywhere.</h3>

<h3>Booth after booth, people were talking milling strategies, templates, and workflows. It felt like a full-on CAM takeover. Their Milling Roadmap scavenger hunt had attendees bouncing between Axsys, Imagine, D.O.F., and Roland collecting stamps like responsible adults…</h3>

<h3>Responsible adults chasing a bright orange folding electric hyperDENT scooter.</h3>

<h3>That’s what we love about the FOLLOW-ME! team — world-class CAM engineers talking microns and validation protocols one minute, then ripping around Lab Day the next.</h3>

<h3>Serious about precision. Not too serious about themselves.</h3>

<h3>Big shoutout for bringing the brains — and the electric horsepower.</h3>

<p><em>Come see and talk to Elvis and Barb at all these amazing shows in 2026</em>*</p>

<ul>
<li>Dental Lab Association of Texas Meeting in Dallas Apr 9-11 <a href="https://members.dlat.org/" rel="nofollow noopener">https://members.dlat.org/</a></li>
<li>exocad Insights in Mallorca, Spain Apr 30 - May 1 <a href="https://exocad.com/insights-2026" rel="nofollow noopener">https://exocad.com/insights-2026</a></li>
</ul>

<p>At the 100-year celebration of the <a href="https://cal-lab.org/" rel="nofollow noopener">Cal-Lab Association</a>, Elvis checks in with past chair Jeff Stronk after the first full day of the meeting to see how things are going. With Barb stepping into the chair role and kicking things off in style, Jeff talks about the incredible energy in the room, the rise in attendance, and the surprising number of first-time lab owners showing up. From powerful panel discussions filled with unforgettable one-liners to honest conversations about succession planning, leadership, and the realities of running a lab, day one proves why this meeting has survived for a century. Unlike traditional trade shows packed with sales pitches, Cal-Lab keeps the focus on real lab owners sharing real experiences, giving attendees practical insights they can take back to their businesses.</p>

<p>After moving over to the <a href="https://www.ivoclar.com/" rel="nofollow noopener">Ivoclar</a> Ballroom at LMT Lab Day Chicago, the conversation shifts to the future of the industry with April Newell, a former dental hygienist who strategically worked her way into the world of additive manufacturing at <a href="https://nota3d.com/" rel="nofollow noopener">Nota3D</a>. Now selling advanced resin and metal 3D printing systems to dental labs, April breaks down how 3D printing evolved from simple model production to full frameworks and implant bars. She explains the realities of metal printing, the technology behind lasers and powder systems, and why labs that invest in metal printing tend to grow faster than they expect. Her perspective highlights just how quickly digital manufacturing is changing the lab landscape—and how dentistry continues to pull people into its orbit for life.</p>

<p>Finally, Elvis talks with Joey Hunter, a veteran technician with nearly 30 years in the industry and a true removable specialist. Joey shares how she answered a newspaper ad looking for a “starving artist” back in the 90s and ended up building a lifelong career in dental technology. From mastering every step of removable fabrication to adapting after losing her hearing during her career, Joey’s story highlights both the artistry and resilience behind the craft. Now working at <a href="https://www.renstrom.com/" rel="nofollow noopener">Renstrom Dental Studio</a>, she reflects on seeing LMT Lab Day Chicago 2026 for the first time and being amazed by how far the industry has come. Her experience reminds everyone that while technology continues to evolve, the hands-on knowledge and artistry of technicians remain at the heart of dentistry.</p>

<h3>Hey, listeners—ever wonder what Elvis is doing when he’s not recording Voices from the Bench?</h3>

<h3>He’s a client rep for Derby Dental Laboratory, out in the field every day doing chairside visits and building relationships. His job is simple—keep doctors happy and keep them coming back.</h3>

<h3>And he couldn’t do it without <a href="https://www.icortica.com/" rel="nofollow noopener">iCortica</a>.</h3>

<h3>Right from his phone, Elvis can see sales, remake rates, account notes, risks, and cross-sell opportunities—even before he walks through the door. No spreadsheets. No surprises. Just the info he needs to grow accounts.</h3>

<h3>Stop digging for data and start taking action.</h3>

<h3>Head to icortica.com and schedule your demo today.</h3>

<hr>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow noopener">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guests: April Newell, Jeff Stronk, and Joey Hunter.</p>]]>
  </itunes:summary>
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