Displaying 2 items of Voices from The Bench with the tag "dental lab operations".
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446: Matt Travis: The Guy Who Gets Dental Labs Paid
October 12th, 2026 | 1 hr 5 mins
$5000 collection, Business growth, accounts management, accounts receivable, accounts receivable management, ar management, bad debt, barbara, burton associates, business credit, business debt, business finance strategies, business finances, business lessons, business management, business operations, business ownership, business partnerships, business policies, business success, cash flow, cash flow management, collecting payments, collecting what you are owed, collection agency, collection fees, collection process, collection services, collection strategies, collections industry, commercial collections, contingency collections, credit application policies, credit applications, credit checks, credit history, credit management, credit policies, credit risk, customer accountability, customer credit, customer debt, customer payment history, customer relationships, customer screening, daily sales outstanding, deadbeat accounts, debt collection, debt recovery, delinquent accounts, dental business podcast, dental industry challenges, dental industry conversations, dental industry podcast, dental lab, dental lab advice, dental lab best practices, dental lab business, dental lab collections, dental lab collections advice, dental lab community, dental lab education, dental lab finances, dental lab industry, dental lab interviews, dental lab invoices, dental lab leadership, dental lab networking, dental lab operations, dental lab owners, dental lab podcast, dental lab professionals, dental lab resources, dental lab revenue, dental lab solutions, dental lab stories, dental lab success, dental laboratory, dental laboratory management, dental laboratory podcast, dental office relationships, dental offices, dental practices, dental technicians, dental technology, dentist payments, dentist relationships, doctor accounts, doing great work, dso, elvis dahl, employee payroll, entrepreneurship, extending credit, financial accountability, financial best practices, financial planning, financial protection, financial responsibility, financial risk, financial stability, first collection, getting invoices paid, getting paid, getting paid for your work, healthy cash flow, invoice collection, invoice disputes, lab bills, lab overhead, lab ownership, lab profitability, large unpaid balances, legal collections, managing a dental lab, managing customer accounts, matt travis, mike zuber, mike zuber story, nonpaying customers, outstanding balances, overdue invoices, past due accounts, past due invoices, payment delays, payment follow up, payment policies, payment terms, professional collections, protecting cash flow, protecting your business, protecting your lab, recovering unpaid debts, revenue management, risk management, running a dental lab, six figure debt, slow paying customers, small business, small business finances, third party collections, unpaid dental lab bills, unpaid invoices, voices from the bench, voices from the bench podcast
This week we sit down with Matt Travis from Burt and Associates to talk about collecting unpaid invoices in the dental lab industry. From wild collection stories to credit applications and protecting your accounts receivable, Matt explains why doing great work means nothing if you don’t get paid!
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441: Amir Bagheri & Dan Sinclair: A Touch of Magic Can Solve A Lot of Lab Issues
September 7th, 2026 | 1 hr 11 mins
Communication, Software Engineering, accountability, accounting integration, accounting systems, all in one lms, all in one software, amir bagheri, analog workflow, api integration, app development, automated case routing, automated downloads, automated laboratory workflow, automated workflows, automation technology, bad habits, best dental lab software, business analytics, business automation, business intelligence, business management, business systems, business workflow, cad cam software, cad cam workflow, case automation, case bottlenecks, case downloads, case entry, case errors, case files, case management, case processing, case routing, case status, case tracking, centralized software, change management, cloud software, configurable software, connected dental laboratory, connected systems, crm, crm integration, crm systems, custom reporting, customer accountability, customer experience, customer management, customer relationship management, customer service, customer success, 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Elvis sits down with Dan Sinclair and Amir Bagheri from Magic Touch Software to talk about the history of the company, how it grew from a small development project into a complete laboratory management system, and why they believe labs need more than just production tracking. They dive into automation, digital case entry, integrations, reporting, and the importance of actually understanding how a lab operates before trying to improve it.