Displaying 4 items of Voices from The Bench with the tag "dental lab stories".
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Episode 448: Chris Golze: Mouthguards, Memes, and Making It on Your Own
October 26th, 2026 | 1 hr 3 mins
athletic mouthguards, barbara, behind the scenes dental lab, british dental lab industry, british dental technician, bruxism splints, building a dental business, career change, career in dental technology, chris golze, colorful mouthguards, creative dental technology, creative mouthguard requests, crown and bridge, crown and bridge technician, custom appliance requests, custom dental appliances, custom dental designs, custom logo mouthguards, custom mouthguard business, custom mouthguards, custom sports guards, dental appliance fabrication, dental appliance specialist, dental appliances, dental business ownership, dental career journey, dental creativity, dental design, dental facebook groups, dental humor, dental industry, dental industry collaboration, dental industry connections, dental industry education, dental industry jokes, dental industry podcast, dental industry stories, dental lab, dental lab appliances, dental lab apprenticeship, dental lab business, dental lab career, dental lab challenges, dental lab communication, dental lab community, dental lab community support, dental lab conversations, dental lab craftsmanship, dental lab creativity, dental lab culture, dental lab discussion, dental lab entrepreneurship, dental lab friendships, dental lab history, dental lab humor, dental lab independence, dental lab innovation, dental lab innovation and creativity, dental lab inspiration, dental lab interview, dental lab life, dental lab marketing, dental lab networking, dental lab niche, dental lab owner, dental lab passion, dental lab podcast, dental lab problem solving, dental lab social connections, dental lab social media, dental lab specialization, dental lab stories, dental lab success, dental lab techniques, dental lab training, dental laboratory, dental laboratory owner, dental laboratory podcast, dental materials, dental memes, dental night guards, dental plastics, dental podcast interview, dental retainers, dental splints, dental technician, dental technician at 17, dental technician career, dental technician community, dental technician experience, dental technician groups, dental technician inspiration, dental technician interview, dental technician jokes, dental technician lifestyle, dental technician memes, dental technician podcast, dental technician social media, dental technician stories, dental technician support, dental technology, dental technology humor, dental technology innovation, dental technology podcast, dental thermoforming, dentistry humor, doncaster england, elvis dahl, finding your niche, funny dental lab stories, funny dental memes, future of dental laboratories, graphic mouthguards, independent business owner, independent dental lab, lab management, laminated mouthguards, layered mouthguards, learning dental technology, life in a dental laboratory, logo mouthguards, making your mark in dentistry, model room, mouthguard customization, mouthguard design, mouthguard graphics, occlusal splints, online dental community, online dental networking, opening a dental laboratory, orthodontic retainers, personalized mouthguards, protective mouthguards, removable dental appliances, removable retainers, running a dental lab, sharing dental knowledge, small dental business, social media networking, specializing in dentistry, specialty dental lab, sports dentistry, sports mouthguards, starting a dental career, starting a dental lab, supportive dental community, teeth grinding, teeth grinding appliances, teeth whitening trays, thermoforming, thermoforming appliances, thermoforming business, thermoforming specialist, thermoforming technology, uk dental lab, unusual dental requests, voices from the bench, voices from the bench podcast episode, whitening trays, working in a dental lab, yorkshire england
This week we meet Chris Golze from Doncaster, England, who went from starting in a dental lab at 17 to running his own specialty lab focused on thermoforming appliances. Chris shares his journey, the creativity behind custom mouthguards, and how social media helped him connect with the wider dental lab community. Add in dental memes, unusual requests, and plenty of laughs, and you've got a conversation that proves there's more than one way to make your mark in the dental industry!
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446: Matt Travis: The Guy Who Gets Dental Labs Paid
October 12th, 2026 | 1 hr 5 mins
$5000 collection, Business growth, accounts management, accounts receivable, accounts receivable management, ar management, bad debt, barbara, burton associates, business credit, business debt, business finance strategies, business finances, business lessons, business management, business operations, business ownership, business partnerships, business policies, business success, cash flow, cash flow management, collecting payments, collecting what you are owed, collection agency, collection fees, collection process, collection services, collection strategies, collections industry, commercial collections, contingency collections, credit application policies, credit applications, credit checks, credit history, credit management, credit policies, credit risk, customer accountability, customer credit, customer debt, customer payment history, customer relationships, customer screening, daily sales outstanding, deadbeat accounts, debt collection, debt recovery, delinquent accounts, dental business podcast, dental industry challenges, dental industry conversations, dental industry podcast, dental lab, dental lab advice, dental lab best practices, dental lab business, dental lab collections, dental lab collections advice, dental lab community, dental lab education, dental lab finances, dental lab industry, dental lab interviews, dental lab invoices, dental lab leadership, dental lab networking, dental lab operations, dental lab owners, dental lab podcast, dental lab professionals, dental lab resources, dental lab revenue, dental lab solutions, dental lab stories, dental lab success, dental laboratory, dental laboratory management, dental laboratory podcast, dental office relationships, dental offices, dental practices, dental technicians, dental technology, dentist payments, dentist relationships, doctor accounts, doing great work, dso, elvis dahl, employee payroll, entrepreneurship, extending credit, financial accountability, financial best practices, financial planning, financial protection, financial responsibility, financial risk, financial stability, first collection, getting invoices paid, getting paid, getting paid for your work, healthy cash flow, invoice collection, invoice disputes, lab bills, lab overhead, lab ownership, lab profitability, large unpaid balances, legal collections, managing a dental lab, managing customer accounts, matt travis, mike zuber, mike zuber story, nonpaying customers, outstanding balances, overdue invoices, past due accounts, past due invoices, payment delays, payment follow up, payment policies, payment terms, professional collections, protecting cash flow, protecting your business, protecting your lab, recovering unpaid debts, revenue management, risk management, running a dental lab, six figure debt, slow paying customers, small business, small business finances, third party collections, unpaid dental lab bills, unpaid invoices, voices from the bench, voices from the bench podcast
This week we sit down with Matt Travis from Burt and Associates to talk about collecting unpaid invoices in the dental lab industry. From wild collection stories to credit applications and protecting your accounts receivable, Matt explains why doing great work means nothing if you don’t get paid!
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443: Phil Reddington: From Skipping School to Building a Dental Lab
September 21st, 2026 | 1 hr 13 mins
35 years dental technology, 3D printing, Barb, Business growth, CAD/CAM, England, United Kingdom, accidental career, acrylic restorations, advanced dental laboratory, anex, bar overdenture, beever dental technology, bench test, blame culture, boutique dental laboratory, british dental lab, british dental technician, building a dental lab, career in dental technology, case acceptance, case communication, case documentation, case management, case planning, case quality, ceramic artistry, ceramic systems, ceramic technician, ceramics, checklists, clinical excellence, competing on price, complex cases, continuing education, continuous learning, cosmetic dentistry, cosmetic restorations, custom abutments, custom dental restorations, custom implant restorations, customized training, dental 3d printing, dental artistry, dental bar, dental bench test, dental business, dental business philosophy, dental cad design, dental cad/cam, dental ceramics, dental conferences, dental craftsmanship, 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This week we head across the pond to Leeds, England, to sit down with Phil Reddington of Beever Dental Technology lab. Phil shares the unlikely story of how skipping school and carving a tiny soap bottle with a scalpel at age 15 led him into a 35-plus-year career in dental technology. We talk about building a laboratory around quality instead of price, developing a strong team culture, digital dentistry, full-arch restorations, thimble bars, and knowing when to say no. Plus, there’s a bright orange vest, plenty of laughs, and a great conversation about what it really takes to build a laboratory where people actually want to work.
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437: Phillip Gold: The Gold Standard of Dental Technology
August 10th, 2026 | 1 hr 4 mins
3D printing, Barb, Business growth, Leadership, Learning, account management, account retention, ai education, ai for dental technicians, ai in dentistry, ai learning, analog dental laboratory, analog dentistry, artificial intelligence, barb and elvis, behind the scenes dental lab, business development, business relationships, business succession, business transition, by design, by design dental studio, cal lab, career development, career longevity, casting, cdt, cdt certification, cdt exam, cdt exam preparation, ceramic technician, ceramics, ceramics cdt, certification advocacy, certification preparation, certified dental technician, chatgpt, client relationships, client retention, clinical excellence, color science, continuing education, corporate dental laboratory, corporate dentistry, crown and bridge, crown and bridge cdt, crown and bridge technician, customer relationships, customer service, customer service philosophy, decades in dentistry, decades in the dental lab, dental ai, 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This week we sit down with Philip Gold to hear the incredible story of growing up in a dental laboratory, taking over his family’s lab, and building a career centered around relationships, education, and giving back to the industry. Philip shares stories from his journey, the evolution of dental technology, and what drove him to earn an impressive six CDT certifications—including digital. It’s a great conversation about family, legacy, leadership, and the people who make this industry so special.