Displaying 6 items of Voices from The Bench with the tag "dental lab success".
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446: Matt Travis: The Guy Who Gets Dental Labs Paid
October 12th, 2026 | 1 hr 5 mins
$5000 collection, Business growth, accounts management, accounts receivable, accounts receivable management, ar management, bad debt, barbara, burton associates, business credit, business debt, business finance strategies, business finances, business lessons, business management, business operations, business ownership, business partnerships, business policies, business success, cash flow, cash flow management, collecting payments, collecting what you are owed, collection agency, collection fees, collection process, collection services, collection strategies, collections industry, commercial collections, contingency collections, credit application policies, credit applications, credit checks, credit history, credit management, credit policies, credit risk, customer accountability, customer credit, customer debt, customer payment history, customer relationships, customer screening, daily sales outstanding, deadbeat accounts, debt collection, debt recovery, delinquent accounts, dental business podcast, dental industry challenges, dental industry conversations, dental industry podcast, dental lab, dental lab advice, dental lab best practices, dental lab business, dental lab collections, dental lab collections advice, dental lab community, dental lab education, dental lab finances, dental lab industry, dental lab interviews, dental lab invoices, dental lab leadership, dental lab networking, dental lab operations, dental lab owners, dental lab podcast, dental lab professionals, dental lab resources, dental lab revenue, dental lab solutions, dental lab stories, dental lab success, dental laboratory, dental laboratory management, dental laboratory podcast, dental office relationships, dental offices, dental practices, dental technicians, dental technology, dentist payments, dentist relationships, doctor accounts, doing great work, dso, elvis dahl, employee payroll, entrepreneurship, extending credit, financial accountability, financial best practices, financial planning, financial protection, financial responsibility, financial risk, financial stability, first collection, getting invoices paid, getting paid, getting paid for your work, healthy cash flow, invoice collection, invoice disputes, lab bills, lab overhead, lab ownership, lab profitability, large unpaid balances, legal collections, managing a dental lab, managing customer accounts, matt travis, mike zuber, mike zuber story, nonpaying customers, outstanding balances, overdue invoices, past due accounts, past due invoices, payment delays, payment follow up, payment policies, payment terms, professional collections, protecting cash flow, protecting your business, protecting your lab, recovering unpaid debts, revenue management, risk management, running a dental lab, six figure debt, slow paying customers, small business, small business finances, third party collections, unpaid dental lab bills, unpaid invoices, voices from the bench, voices from the bench podcast
This week we sit down with Matt Travis from Burt and Associates to talk about collecting unpaid invoices in the dental lab industry. From wild collection stories to credit applications and protecting your accounts receivable, Matt explains why doing great work means nothing if you don’t get paid!
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Episode 445: Milos Miladinov: The Harsh Truth of the Camera's Eye
October 5th, 2026 | 1 hr 9 mins
3D printing, 3d printed models, 3shape, AI, Business growth, aesthetic dentistry, ai dental, ai dental design, ai dental laboratory, ai dentistry, ai for dental labs, ai for dentists, ai marketing, ai tools, ai trends in dentistry, anterior aesthetics, anterior dentistry, artificial intelligence, barbara, boutique dental lab, cad cam, cad cam dental laboratory, cad cam dentistry, cad design, cbct, ceramic characterization, ceramic dentistry, ceramic restorations, chatgpt, chatgpt for business, cone beam ct, cosmetic dentistry, creative dentistry, dental 3d printing, dental aesthetics, dental art, dental artistry, dental artists, dental business, dental cad, dental cad software, dental camera, dental camera setup, dental ceramics, dental characterization, dental courses, dental crowns, dental design, dental education, dental educators, dental effects, dental entrepreneur, dental equipment, dental flash, dental industry, dental industry podcast, dental industry technology, dental innovation, dental lab, dental lab advertising, dental lab business, dental lab education, dental lab entrepreneur, dental lab equipment, dental lab growth, dental lab marketing, dental lab owner, dental lab photography, dental lab podcast, dental lab seo, dental lab startup, dental lab success, dental lab technology, dental lab training, dental laboratory, dental laboratory business, dental laboratory equipment, dental laboratory podcast, dental laboratory workflow, dental lectures, dental lighting, dental macro photography, dental marketing, dental materials, dental milling, dental milling machine, dental models, dental photography, dental photography education, dental photography equipment, dental photography lighting, dental photography techniques, dental photography tips, dental photography trends, dental photos, dental podcast, dental porcelain, dental professionals, dental prosthetics, dental restorations, dental sculpting, dental sculpture, dental seo, dental sintering, dental study club, dental tech, dental technician, dental technician career, dental technician education, dental technician journey, dental technician life, dental technician podcast, dental technicians, dental technology, dental technology education, dental technology innovation, dental technology podcast, dental technology trends, dental trends, dental veneers, dental workflow innovation, dental zirconia sintering, digital artist, digital dental education, digital dental laboratory, digital dental workflow, digital dentistry, digital dentistry education, digital dentistry workflow, digital design, digital dies, digital enamel, digital enamel transfer, digital lab workflow, digital marketing, digital models, digital patient, digital smile design, digital transformation, digital veneers, digital workflow, e.max, elvis dahl, enamel characterization, enamel effects, exocad, face scanning, facial scanning, fast sintering, florida dental lab, florida dentistry, full arch, full arch dentistry, full arch restorations, future of dental labs, future of dental technology, future of dentistry, gbp, generative engine optimization, geo, google business profile, innovative dental laboratory, innovative dental technician, intraoral photography, intraoral scanner, intraoral scanning, intraoral scans, lab workflow, line angles, lithium disilicate, macro photography, mamelon effects, mamelons, marketing for dental labs, miami digital dentistry study club, micro layering, microwave furnace, microwave sintering, milai, milling, milos miladinov, milos miladinov dental technician, mirrorless camera, monolithic zirconia, natural looking restorations, nikkor 105mm macro, nikon z7 ii, noritake, noritake porcelain, online marketing, photography for dental technicians, photography for dentists, porcelain, press ceramics, print and press, print-and-press veneers, printed dental models, printed dies, printed veneers, restorative artistry, restorative dentistry, ring flash, romania dental technician, romanian dental technician, seo, shoot like a pro, sintering furnace, small dental lab, smile design, smile makeover, smiley go, south florida dental lab, starting over, tooth anatomy, tooth morphology, tooth tattoo, tooth tattoos, translucency, twin flash, two person dental lab, veneer printing, veneer workflow, veneers, virtual patient, voices from the bench, voices from the bench podcast, wave sinter 2, zirconia, zirconia characterization, zirconia crowns, zirconia restorations
This week we sit down with Milos Miladinov to talk digital dentistry, dental photography, AI, and the journey of starting over in the United States. From digital veneers and virtual patients to photography, marketing, and his unique “tooth tattoo” technique, Milos shares plenty of ideas, technology, and innovation that are changing the way dental labs work.
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443: Phil Reddington: From Skipping School to Building a Dental Lab
September 21st, 2026 | 1 hr 13 mins
35 years dental technology, 3D printing, Barb, Business growth, CAD/CAM, England, United Kingdom, accidental career, acrylic restorations, advanced dental laboratory, anex, bar overdenture, beever dental technology, bench test, blame culture, boutique dental laboratory, british dental lab, british dental technician, building a dental lab, career in dental technology, case acceptance, case communication, case documentation, case management, case planning, case quality, ceramic artistry, ceramic systems, ceramic technician, ceramics, checklists, clinical excellence, competing on price, complex cases, continuing education, continuous learning, cosmetic dentistry, cosmetic restorations, custom abutments, custom dental restorations, custom implant restorations, customized training, dental 3d printing, dental artistry, dental bar, dental bench test, dental business, dental business philosophy, dental cad design, dental cad/cam, dental ceramics, dental conferences, dental craftsmanship, dental education, dental educators, dental entrepreneur, dental entrepreneurship, dental implant solutions, dental implants, dental industry, dental industry events, dental industry innovation, dental industry leadership, dental lab, dental lab and dentist, dental lab business, dental lab business strategy, dental lab community, dental lab culture, dental lab education, dental lab equipment, dental lab evolution, dental lab growth, dental lab leadership, dental lab management, dental lab marketing, dental lab owner, dental lab partnership, dental lab pricing, dental lab profitability, dental lab qc, dental lab quality, dental lab referrals, dental lab return on investment, dental lab service, dental lab standards, dental lab stories, dental lab success, dental lab systems, dental lab team, dental lab turnaround, dental lab workflow, dental laboratory, dental laboratory apprenticeship, dental laboratory cad, dental laboratory family, dental laboratory independence, dental laboratory industry, dental laboratory management, dental laboratory marketing, dental laboratory philosophy, dental laboratory podcast, dental laboratory relationships, dental laboratory service, dental laboratory success, dental laboratory team, dental lectures, dental material selection, dental materials, dental milling, dental milling workflow, dental photography, dental podcast, dental professionals, dental professionals podcast, dental prosthetics, dental prosthodontics, dental restoration repair, dental restorations, dental speaking, dental team collaboration, dental team leadership, dental technician, dental technician artistry, dental technician career, dental technician community, dental technician hiring, dental technician life, dental technician podcast, dental technician skills, dental technician stories, dental technician support, dental technician training, dental technology, dental technology education, dental technology events, dental technology industry, dental technology innovation, dental technology investment, dental technology leadership, dental technology podcast, dentist communication, dentist lab partnership, dentist laboratory relationship, dentist referrals, dentist satisfaction, difficult cases, digital dental laboratory, digital dentistry, digital design, digital implant workflow, digital impressions, digital transformation, digital workflow, doctor technician relationship, elvis dahl, employee culture, employee development, employee retention, enjoying work, experienced dental technician, family and work, fixed dentistry, full arch, full arch bar, full arch cases, full arch dentistry, full arch digital workflow, full arch education, full arch rehabilitation, full arch restoration, full arch solutions, full mouth reconstruction, growing a dental lab, high quality dental restorations, hiring for attitude, hiring technicians, ids, implant abutments, implant bar, implant cases, implant crowns, implant dentistry, implant education, implant planning, implant prosthetics, implant prosthodontics, implant restorations, implant supported restorations, implant workflow, independent dental lab, independent dental laboratory, independent lab, international dental show, intraoral scanning, investing in education, investing in equipment, investing in people, io connect, knowing when to say no, lab efficiency, lab owner mindset, lab philosophy, laboratory artistry, laboratory business, laboratory communication, laboratory craftsmanship, laboratory culture, laboratory education, laboratory equipment, laboratory evolution, laboratory experience, laboratory growth, laboratory leadership, laboratory owner, laboratory profitability, laboratory referrals, laboratory skill sets, laboratory standards, laboratory support, laboratory technology, laboratory training, laboratory workflow, laughter at work, leadership in dentistry, learning dental technology, leeds, leeds dental laboratory, lifetime guarantee, long term restorations, mentorship, modern dental laboratory, modern dental technology, multi-unit abutments, non-toxic workplace, passion for dental technology, passion for dentistry, patient focused dentistry, patient outcomes, people first, people focused leadership, phil reddington, pmma, positive workplace, power of no, precision dental laboratory, precision dentistry, premium dental laboratory, premium dentistry, premium full arch, premium laboratory service, printed try-ins, prosthodontics, provisional restorations, quality assurance, quality control, quality dentistry, quality over price, quality over quantity, refractory technique, refractory veneers, removable dentistry, repairable restorations, restoration longevity, restoration repair, restorative dentistry, restorative workflow, roi dental laboratory, scan bodies, skill development, soap carving, social media marketing, supportive workplace, team building, team culture, teamwork, technical excellence, technician dentist collaboration, technician development, technician education, technician retention, temporary restorations, thimble bar, thimble bar repair, thimble bars, traditional to digital dentistry, true abutment, turnaround time, uk dental laboratory, value over price, veneers, vftb, voices from the bench, word of mouth marketing, work life balance, workflow efficiency, workplace culture, workplace relationships, zirconia, zirconia restorations
This week we head across the pond to Leeds, England, to sit down with Phil Reddington of Beever Dental Technology lab. Phil shares the unlikely story of how skipping school and carving a tiny soap bottle with a scalpel at age 15 led him into a 35-plus-year career in dental technology. We talk about building a laboratory around quality instead of price, developing a strong team culture, digital dentistry, full-arch restorations, thimble bars, and knowing when to say no. Plus, there’s a bright orange vest, plenty of laughs, and a great conversation about what it really takes to build a laboratory where people actually want to work.
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442: Michael Wandling: The Long Road to CDT of the Year
September 14th, 2026 | 1 hr 12 mins
2025 cdt of the year, Barb, Leadership, aidite, bruxzir, cad cam, career growth, cdt, cdt certification, cdt exam, cdt exam preparation, cdt practical exam, cdt written exam, ceramics, certified dental technician, complete dentures, continuing education, crown and bridge, crown and bridge technician, dental cad cam, dental ceramics, dental certification, dental certification exam, dental education, dental implant certification, dental implants, dental industry, dental industry podcast, dental lab, dental lab community, dental lab culture, dental lab leadership, dental lab management, dental lab mentoring, dental lab owner, dental lab podcast, dental lab success, dental lab training, dental lab workflow, dental laboratory, dental laboratory careers, dental laboratory education, dental laboratory industry, dental laboratory leadership, dental laboratory podcast, dental laboratory standards, dental materials, dental milling, dental podcast, dental tech podcast, dental technician, dental technician career, dental technician education, dental technician success, dental technology, dental technology career, dental technology education, dental technology industry, dental training, dental zirconia, digital dental laboratory, digital dentistry, digital workflow, elvis dahl, fixed dentistry, giving back to the industry, horizon digital, implant cdt, implant dentistry, keller dental laboratory, key opinion leader, kol, lab owner, laboratory innovation, laboratory management, lifelong learning, master cdt, mentorship, mike wandling, national board for certification, nbc, nbc exams, production management, professional development, prozir ultra, quality assurance, quality control, removable dentistry, study clubs, summit horizon dental laboratory, technician development, technician training, vftb, voices from the bench, zirconia
This week on Voices From the Bench, we finally sit down with the 2025 CDT of the Year, Mike Wandling! Mike shares his journey from starting as a dental technician in 2001 to becoming an educator, Master CDT, examiner, NBC Board member, lab owner, and now Operations Manager at Summit Horizon Dental Laboratory. We talk certification, education, the future of the CDT program, his “A-Team” partnership with Barb, and what it means to give back to the dental laboratory industry.
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438: Shawn Nowak & Jude Grayson: What Does a Karate Guy Know About Dental Labs?
August 17th, 2026 | 1 hr 4 mins
3D printing, 3d printing dental laboratory, AI, Barb, Business growth, Leadership, Louisiana, New Orleans, Value, actionable advice, adaptability, adapting, adapting to technology, ai dental laboratory, ai in dental labs, ai in dentistry, artificial intelligence, automation, board breaking, breakout session, business adaptability, business challenges, business coach, business coaching, business coaching for dental labs, business decisions, business development, business education, business evolution, business failure, business growth strategy, business innovation, business leadership, business lessons, business lessons from karate, business mindset, business mindset for dental labs, business opportunities, business opportunity, business performance, business pivot, business planning, business resilience, business strategy, business success, business transformation, calculated risk, change for dental labs, change management, coach, coaching, coaching mindset, company culture, competing on value, competition, competition and business, competition mindset, competitive advantage, competitive business, competitive mindset, confidence, confidence building, continuing education, decision making, dental 3d printing, dental automation, dental business, dental business future, dental business podcast, dental ce, dental ce courses, dental conference, dental conference 2026, dental education, dental education 2026, dental education podcast, dental entrepreneurship, dental event, dental family business, dental industry, dental industry business, dental industry community, dental industry conference, dental industry disruption, dental industry education, dental industry events, dental industry future, dental industry innovation, dental industry leadership, dental industry networking, dental industry podcast, dental industry podcast episode, dental industry speakers, dental industry technology, dental industry trends, dental innovation, dental keynote, dental lab, dental lab ai, 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Shawn Nowak from Nowak Dental Supplies joins Elvis and Barb to talk about NOLA LabFest and the unexpected connection between martial arts and the dental laboratory industry with speaker Jude Grayson. They discuss leadership, business, knowing when to pivot, and how lessons from competition and martial arts can help lab owners navigate a rapidly changing industry. Plus, Shawn gives a preview of what’s coming to NOLA LabFest, including education, networking, and plenty of New Orleans fun.
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Episode 435: Matt Everatt is Making the Invisible Profession Visible
July 27th, 2026 | 58 mins 50 secs
3D printing, 3d printing dentistry, Amazon Prime, Barb, Behind the Scenes, Business growth, Communication, Creativity, Leadership, Netflix, Positivity, Productivity, Storytelling, adaptability, adapting to change, additive manufacturing, agile business, agile dental laboratory, ai and dentistry, ai dental technology, ai future, ai in dentistry, ai trends, airway appliances, airway health, anaplastology, anti-snoring devices, artificial ears, artificial eyes, artificial intelligence, artisan, artistry, artistry in dentistry, attention to detail, attracting technicians, audible, audiobook, audiobooks, author, behind the restoration, behind the smile, better future, better health, better patient outcomes, better sleep, bite splints, bleaching trays, blockbuster, book recommendation, book review, book writing, brand positioning, british dental technician, building a business, building teams, business agility, business book, business coach, business coaching, business disruption, business efficiency, business excellence, business exit, business identity, business innovation, business lessons, business marketing, business mindset, business opportunities, business ownership, business processes, business profitability, business resilience, business strategy, business sustainability, business systems, cad cam, cad cam dentistry, career book, career change, career development, career inspiration, career journey, career stories, ceramist, change management, changing customer expectations, changing dental industry, changing lives, changing the narrative, changing the profession, client service, clinical excellence, clinical expertise, clinical partner, clinical partnership, clinical workflow, collaboration, collaboration over competition, commercial dental laboratory, community support, company culture, competing on price, competitive advantage, content marketing, convenience, corporate dental laboratories, corporate dentistry, covid impact, covid-19, craftsmanship, craftsmanship in dentistry, cranial implants, cranioplasty, crown and bridge, custom appliances, custom dental appliances, customer expectations, customer service, delegation, dental artisans, dental business, dental cad cam, dental career, dental ceramics, dental community, dental conferences, dental expertise, dental healthcare, dental industry, dental industry author, dental industry history, dental industry networking, dental industry podcast, dental industry regulation, dental innovation, dental insurance, dental journalism, dental lab, dental lab acquisitions, dental lab book, dental lab business, dental lab entrepreneur, dental lab future, dental lab industry podcast, dental lab innovation, dental lab leadership, dental lab management, dental lab marketing, dental lab modernization, dental lab networking, dental lab owner, dental lab perspective, dental lab pricing, dental lab profitability, dental lab success, dental lab workflow, dental laboratory, dental laboratory business, 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Matt Everatt joins Elvis and Barb to talk about his incredible journey through the dental laboratory industry, from maxillofacial prosthetics and sleep apnea appliances to co-founding a successful dental lab and eventually writing The Invisible Profession. They dive into the challenges facing dental technicians, the dangers of becoming a "busy fool," and why embracing technology, standing out, and becoming a true clinical partner are essential for the future of the laboratory industry.