Displaying 2 items of Voices from The Bench with the tag "dentist laboratory relationship".
-
443: Phil Reddington: From Skipping School to Building a Dental Lab
September 21st, 2026 | 1 hr 13 mins
35 years dental technology, 3D printing, Barb, Business growth, CAD/CAM, England, United Kingdom, accidental career, acrylic restorations, advanced dental laboratory, anex, bar overdenture, beever dental technology, bench test, blame culture, boutique dental laboratory, british dental lab, british dental technician, building a dental lab, career in dental technology, case acceptance, case communication, case documentation, case management, case planning, case quality, ceramic artistry, ceramic systems, ceramic technician, ceramics, checklists, clinical excellence, competing on price, complex cases, continuing education, continuous learning, cosmetic dentistry, cosmetic restorations, custom abutments, custom dental restorations, custom implant restorations, customized training, dental 3d printing, dental artistry, dental bar, dental bench test, dental business, dental business philosophy, dental cad design, dental cad/cam, dental ceramics, dental conferences, dental craftsmanship, dental education, dental educators, dental entrepreneur, dental entrepreneurship, dental implant solutions, dental implants, dental industry, dental industry events, dental industry innovation, dental industry leadership, dental lab, dental lab and dentist, dental lab business, dental lab business strategy, dental lab community, dental lab culture, dental lab education, dental lab equipment, dental lab evolution, dental lab growth, dental lab leadership, dental lab management, dental lab marketing, dental lab owner, dental lab partnership, dental lab pricing, dental lab profitability, dental lab qc, dental lab quality, dental lab referrals, dental lab return on investment, dental lab service, dental lab standards, dental lab stories, dental lab success, dental lab systems, dental lab team, dental lab turnaround, dental lab workflow, dental laboratory, dental laboratory apprenticeship, dental laboratory cad, dental laboratory family, dental laboratory independence, dental laboratory industry, dental laboratory management, dental laboratory marketing, dental laboratory philosophy, dental laboratory podcast, dental laboratory relationships, dental laboratory service, dental laboratory success, dental laboratory team, dental lectures, dental material selection, dental materials, dental milling, dental milling workflow, dental photography, dental podcast, dental professionals, dental professionals podcast, dental prosthetics, dental prosthodontics, dental restoration repair, dental restorations, dental speaking, dental team collaboration, dental team leadership, dental technician, dental technician artistry, dental technician career, dental technician community, dental technician hiring, dental technician life, dental technician podcast, dental technician skills, dental technician stories, dental technician support, dental technician training, dental technology, dental technology education, dental technology events, dental technology industry, dental technology innovation, dental technology investment, dental technology leadership, dental technology podcast, dentist communication, dentist lab partnership, dentist laboratory relationship, dentist referrals, dentist satisfaction, difficult cases, digital dental laboratory, digital dentistry, digital design, digital implant workflow, digital impressions, digital transformation, digital workflow, doctor technician relationship, elvis dahl, employee culture, employee development, employee retention, enjoying work, experienced dental technician, family and work, fixed dentistry, full arch, full arch bar, full arch cases, full arch dentistry, full arch digital workflow, full arch education, full arch rehabilitation, full arch restoration, full arch solutions, full mouth reconstruction, growing a dental lab, high quality dental restorations, hiring for attitude, hiring technicians, ids, implant abutments, implant bar, implant cases, implant crowns, implant dentistry, implant education, implant planning, implant prosthetics, implant prosthodontics, implant restorations, implant supported restorations, implant workflow, independent dental lab, independent dental laboratory, independent lab, international dental show, intraoral scanning, investing in education, investing in equipment, investing in people, io connect, knowing when to say no, lab efficiency, lab owner mindset, lab philosophy, laboratory artistry, laboratory business, laboratory communication, laboratory craftsmanship, laboratory culture, laboratory education, laboratory equipment, laboratory evolution, laboratory experience, laboratory growth, laboratory leadership, laboratory owner, laboratory profitability, laboratory referrals, laboratory skill sets, laboratory standards, laboratory support, laboratory technology, laboratory training, laboratory workflow, laughter at work, leadership in dentistry, learning dental technology, leeds, leeds dental laboratory, lifetime guarantee, long term restorations, mentorship, modern dental laboratory, modern dental technology, multi-unit abutments, non-toxic workplace, passion for dental technology, passion for dentistry, patient focused dentistry, patient outcomes, people first, people focused leadership, phil reddington, pmma, positive workplace, power of no, precision dental laboratory, precision dentistry, premium dental laboratory, premium dentistry, premium full arch, premium laboratory service, printed try-ins, prosthodontics, provisional restorations, quality assurance, quality control, quality dentistry, quality over price, quality over quantity, refractory technique, refractory veneers, removable dentistry, repairable restorations, restoration longevity, restoration repair, restorative dentistry, restorative workflow, roi dental laboratory, scan bodies, skill development, soap carving, social media marketing, supportive workplace, team building, team culture, teamwork, technical excellence, technician dentist collaboration, technician development, technician education, technician retention, temporary restorations, thimble bar, thimble bar repair, thimble bars, traditional to digital dentistry, true abutment, turnaround time, uk dental laboratory, value over price, veneers, vftb, voices from the bench, word of mouth marketing, work life balance, workflow efficiency, workplace culture, workplace relationships, zirconia, zirconia restorations
This week we head across the pond to Leeds, England, to sit down with Phil Reddington of Beever Dental Technology lab. Phil shares the unlikely story of how skipping school and carving a tiny soap bottle with a scalpel at age 15 led him into a 35-plus-year career in dental technology. We talk about building a laboratory around quality instead of price, developing a strong team culture, digital dentistry, full-arch restorations, thimble bars, and knowing when to say no. Plus, there’s a bright orange vest, plenty of laughs, and a great conversation about what it really takes to build a laboratory where people actually want to work.
-
Episode 435: Matt Everatt is Making the Invisible Profession Visible
July 27th, 2026 | 58 mins 50 secs
3D printing, 3d printing dentistry, Amazon Prime, Barb, Behind the Scenes, Business growth, Communication, Creativity, Leadership, Netflix, Positivity, Productivity, Storytelling, adaptability, adapting to change, additive manufacturing, agile business, agile dental laboratory, ai and dentistry, ai dental technology, ai future, ai in dentistry, ai trends, airway appliances, airway health, anaplastology, anti-snoring devices, artificial ears, artificial eyes, artificial intelligence, artisan, artistry, artistry in dentistry, attention to detail, attracting technicians, audible, audiobook, audiobooks, author, behind the restoration, behind the smile, better future, better health, better patient outcomes, better sleep, bite splints, bleaching trays, blockbuster, book recommendation, book review, book writing, brand positioning, british dental technician, building a business, building teams, business agility, business book, business coach, business coaching, business disruption, business efficiency, business excellence, business exit, business identity, business innovation, business lessons, business marketing, business mindset, business opportunities, business ownership, business processes, business profitability, business resilience, business strategy, business sustainability, business systems, cad cam, cad cam dentistry, career book, career change, career development, career inspiration, career journey, career stories, ceramist, change management, changing customer expectations, changing dental industry, changing lives, changing the narrative, changing the profession, client service, clinical excellence, clinical expertise, clinical partner, clinical partnership, clinical workflow, collaboration, collaboration over competition, commercial dental laboratory, community support, company culture, competing on price, competitive advantage, content marketing, convenience, corporate dental laboratories, corporate dentistry, covid impact, covid-19, craftsmanship, craftsmanship in dentistry, cranial implants, cranioplasty, crown and bridge, custom appliances, custom dental appliances, customer expectations, customer service, delegation, dental artisans, dental business, dental cad cam, dental career, dental ceramics, dental community, dental conferences, dental expertise, dental healthcare, dental industry, dental industry author, dental industry history, dental industry networking, dental industry podcast, dental industry regulation, dental innovation, dental insurance, dental journalism, dental lab, dental lab acquisitions, dental lab book, dental lab business, dental lab entrepreneur, dental lab future, dental lab industry podcast, dental lab innovation, dental lab leadership, dental lab management, dental lab marketing, dental lab modernization, dental lab networking, dental lab owner, dental lab perspective, dental lab pricing, dental lab profitability, dental lab success, dental lab workflow, dental laboratory, dental laboratory business, dental laboratory communication, dental laboratory evolution, dental laboratory industry, dental laboratory podcast, dental laboratory podcast episode, dental laboratory professionals, dental laboratory success, dental laboratory transformation, dental laboratory trends, dental laboratory workforce, dental magazines, dental manufacturing, dental manufacturing technology, dental milling, dental nurse recruitment, dental podcast, dental podcast interview, dental practice growth, dental practice partnership, dental practice success, dental practice support, dental profession, dental professionals, dental publications, dental recruitment, dental regulation, dental regulatory authority, dental sleep medicine, dental sleep medicine innovation, dental splints, dental startup, dental team, dental team collaboration, dental technician, dental technician book, dental technician career, dental technician education, dental technician magazine, dental technician podcast, dental technician recognition, dental technician shortage, dental technician stories, dental technicians, dental technology, dental technology advancements, dental technology education, dental technology future, dental technology innovation, dental technology inspiration, dental technology podcast, dental technology podcast episode, dental technology professionals, dental technology revolution, dental technology trends, dental technology worldwide, dental trade shows, dentist collaboration, dentist laboratory communication, dentist laboratory relationship, dentist technician relationship, dentures, developing technicians, differentiation, digital consumers, digital dental laboratory, digital dentistry, digital dentistry revolution, digital disruption, digital future, digital lab, digital transformation, digital workflow, disruptive technology, doctor technician communication, don't be blockbuster, education, efficiency, elevating dental technicians, elevating dental technology, elvis, embracing change, embracing opportunity, embracing technology, emerging technology, employee engagement, employee retention, employees as partners, empowering employees, entrepreneurial journey, entrepreneurial lessons, entrepreneurial mindset, entrepreneurship, evolving dental industry, excellence in dental technology, excellence in dentistry, exit strategy, facial prosthetics, fast turnaround, finding your niche, future of dental laboratories, future of dental technicians, future of dental technology, future of dentistry, future technicians, future-proof your lab, future-proofing, future-proofing dental labs, global dental industry, growing a business, growth mindset, growth opportunities, healthcare innovation, healthcare professionals, healthcare technology, helping patients, hidden profession, hiring technicians, history of dental technology, hope, hope for the future, hospital dental technology, hospital dentistry, hospital laboratory, illegal manufacturing, impact, improving lives, improving patient care, improving patient experience, independent dental lab, independent dental laboratory, independent ownership, industry advocacy, industry book, industry challenges, industry commentary, industry community, industry disruption, industry evolution, industry future, industry history, industry inspiration, industry journalism, industry optimism, industry perspective, industry standards, industry stories, industry transformation, industry trends, innovation, innovation in dental labs, innovation in dentistry, inspiration, inspiring others, instant gratification, international dentistry, invisible profession, knowledge sharing, lab acquisition, lab ownership, lab practice partnership, lab startup, lab visits, laboratory artisans, laboratory expertise, laboratory leadership, laboratory magazine, laboratory manufacturing, laboratory pricing, laboratory revolution, laboratory stories, laboratory workflow, leadership development, leadership excellence, leadership lessons, lessons from failure, lessons from success, lessons learned, linkedin, lovefilm, low-cost dentistry, making a difference, mandibular advancement devices, mandibular advancement splints, market disruption, marketing, marketing strategy, matt everatt, matt everatt interview, matthew everatt, maxillofacial prosthetics, maxillofacial surgery, maxillofacial technology, mentorship, milling, mindset, modern consumers, modern dental laboratory, modern dental technician, modern dental technician career, modern dental technology, motivation, motivational book, neurosurgery, new opportunities, next generation technicians, nhs dental laboratory, nhs dentistry, niche marketing, night guards, nonfiction, obturators, occlusal appliances, occlusal splints, ocular prosthetics, on-demand service, open laboratories, operational efficiency, opportunity, opportunity in dental labs, opportunity in dentistry, opportunity in technology, optimism, oral appliance therapy, oral appliances, oral health professionals, organizational growth, orthodontic appliances, orthodontic retainers, orthodontic technology, orthodontics, overcoming adversity, patient care, patient experience, patient impact, patient outcomes, patient-centered care, peer support, people management, people-first business, personal development, personal growth, personal journey, podcast conversation, podcast guest, positive business culture, positive culture, positive future, positive mindset, precision, premium dental laboratory, premium dentistry, premium pricing, premium service, premium turnaround, price competition, pricing strategy, pride in dental technology, pride in dentistry, pride in laboratory work, private dental laboratory, private dentistry, private equity, private ownership, process improvement, professional articles, professional book, professional challenges, professional community, professional development, professional evolution, professional excellence, professional growth, professional history, professional identity, professional impact, professional journey, professional motivation, professional networking, professional pride, professional recognition, professional respect, professional standards, professional writing, profitability, prosthetics, publishing, quality craftsmanship, quality dental laboratory, quality dentistry, quality of life, quality over price, race to the bottom, raising the profile, rapid service, rapid turnaround, reading, recruitment, regulatory challenges, reinventing the industry, relationship building, resilience, respect for dental technicians, retainers, revenue growth, s4s, same day dentistry, saving lives, saving marriages, scaling a business, scaling a dental lab, serial entrepreneur, service excellence, service innovation, sharing knowledge, sharing stories, skilled craftsmanship, skilled profession, skilled technicians, skilled trades, skull plates, sleep apnea, sleep apnea appliances, sleep apnea lab, sleep apnea treatment, sleep appliances, sleep dentistry, sleep medicine, sleep quality, snoring, snoring lab, snoring treatment, solutions for snoring, speaking out, specialization, specialized services, speed of service, staff development, staff retention, standing out, starting a business, starting a dental lab, startup strategy, study models, successful dental businesses, successful dental labs, successful entrepreneurs, successful technicians, succession planning, sustainable business, sustainable growth, systemization, systemized business, talent acquisition, teaching hospitals, team building, team members, teamwork, technical excellence, technical expertise, technical skill, technician advocacy, technician collaboration, technician perspective, technician shortage, technician stories, technician visibility, technology adoption, technology and dentistry, technology future, technology trends, telling the story, the future is digital, the invisible profession, the invisible profession book, thought leadership, training technicians, transatlantic dental conversation, trusted advisor, turnaround time, twin blocks, uk dental industry, uk dental laboratory, united kingdom dentistry, uplifting others, us dental industry, value over price, value proposition, value-based service, valuing dental technicians, voices from the bench, voices from the bench interview, voices from the bench podcast, workflow optimization, workforce challenges, working in the business, working on the business, workplace culture, writing, writing a book
Matt Everatt joins Elvis and Barb to talk about his incredible journey through the dental laboratory industry, from maxillofacial prosthetics and sleep apnea appliances to co-founding a successful dental lab and eventually writing The Invisible Profession. They dive into the challenges facing dental technicians, the dangers of becoming a "busy fool," and why embracing technology, standing out, and becoming a true clinical partner are essential for the future of the laboratory industry.