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    <fireside:genDate>Tue, 28 Apr 2026 19:19:33 -0500</fireside:genDate>
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    <title>Voices from The Bench - Episodes Tagged with “Digital Workflow”</title>
    <link>https://www.voicesfromthebench.com/tags/digital%20workflow</link>
    <pubDate>Mon, 27 Apr 2026 06:00:00 -0400</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.
</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.
</itunes:summary>
    <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/cover.jpg?v=3"/>
    <itunes:explicit>no</itunes:explicit>
    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Dahl &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
    </itunes:owner>
<itunes:category text="Health &amp; Fitness">
  <itunes:category text="Medicine"/>
</itunes:category>
<itunes:category text="Science">
  <itunes:category text="Life Sciences"/>
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<item>
  <title>422: Renata Bundy, Roberto Rossi, &amp; Eugene Vega: The Never Ending Education in a Dental Lab</title>
  <link>https://www.voicesfromthebench.com/422</link>
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  <pubDate>Mon, 27 Apr 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
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  <itunes:episode>422</itunes:episode>
  <itunes:title>Renata Bundy, Roberto Rossi, &amp; Eugene Vega: The Never Ending Education in a Dental Lab</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Elvis reunites with Renata Bundy alongside lab owner Roberto Rossi and technician Eugene Vega for a conversation that connects education to real-world lab life. They share how technicians often start with little experience, face early challenges, and need the right mentorship and environment to grow. Roberto highlights building a quality-driven lab while navigating digital workflows, and Renata reflects on preparing students for those realities.</itunes:subtitle>
  <itunes:duration>1:03:58</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!
If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of Ivoclar (https://www.ivoclar.com/en_us)’s development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art (https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art). Create stunning depth and lifelike color in as little as one firing.
Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.
CAM has been a major topic lately, and a lot of that conversation keeps coming back to hyperDENT (https://www.follow-me-tech.com/hyperdent/). But instead of just talking about the software itself, it’s worth looking at real-world experience. Imagine USA (https://www.imagineusa.com/) has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.
This week’s episode brings it full circle as Elvis reconnects with one of the podcast’s very first guests, Renata Bundy, now a longtime professor at New York City College of Technology. Along with her are two technicians who represent both sides of the journey—lab owner Roberto Rossi and workflow master Eugene Vega—creating a conversation that dives deep into education, mentorship, and what it really takes to succeed in today’s dental lab world.
Roberto shares his unlikely path from working sanitation in New York to building a thriving lab, Synergy Dental Studio, over nearly three decades. With a relentless focus on quality, constant improvement, and embracing digital (while still questioning it), he explains how his lab has grown into a tight-knit, high-level operation. Eugene adds perspective from inside the lab, describing his evolution from student to managing daily workflow, highlighting how important environment, mentorship, and work ethic are when transitioning from school to real-world production.
Renata ties it all together from the educational side, reflecting on over 20 years of teaching and how the program has evolved alongside the industry—from analog fundamentals to digital workflows—while still preparing students for the realities they’ll face after graduation. The group doesn’t shy away from the tough truths either: low starting pay, steep learning curves, and the high dropout rate among new technicians. But the message is clear—stick with it, find the right lab, and the opportunity is there.
It’s a conversation about growth, grit, and the importance of surrounding yourself with the right people—whether that’s in the classroom or the lab. And if nothing else, you’ll learn that a little Italian lunch might just be the secret to building a loyal team. Special Guests: Eugene Vega, Renata Budny, CDT, TE, and Roberto Rossi.
</description>
  <itunes:keywords>dental, technician, laboratory, voices from the bench, dental technician, dental technology, dental education, City Tech, New York City College of Technology, dental school, lab workflow, workflow management, lab management, mentorship, training, career growth, dental industry, prosthodontics, crown and bridge, ceramics, zirconia, emax, implants, implant restorations, full arch, digital dentistry, analog dentistry, CAD/CAM, exocad, 3D printing, dental printers, Asiga, digital workflow, lab efficiency, quality control, QC, case planning, smile design, aesthetics, cosmetic dentistry, diagnostic wax-up, wax-up, model work, impressions, digital impressions, scanning, milling, dental milling, lab startup, lab owner, entrepreneurship, small business, team culture, leadership, hiring, work ethic, career development, continuing education, dental students, graduation, technician shortage, lab environment, production lab, boutique lab, high-end lab, patient experience, custom shade, shade matching, teamwork, collaboration, synergy, dentist relationships, communication, lab to doctor, case acceptance, troubleshooting, problem solving, experience vs education, hands-on training, bench work, craftsmanship, artistry, morphology, dentures, removable, fixed prosthetics, occlusion, anatomy, dental materials, porcelain, layering, finishing, polishing, productivity, efficiency, time management, lab growth, scaling a lab, digital transition, technology adoption, innovation, future of dentistry, industry challenges, technician retention, employee culture, lab perks, work-life balance, motivation, mentorship in dentistry, career pathways, dental lab life</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>CAM has been a major topic lately, and a lot of that conversation keeps coming back to <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">hyperDENT</a>. But instead of just talking about the software itself, it’s worth looking at real-world experience. <a href="https://www.imagineusa.com/" rel="nofollow">Imagine USA</a> has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.</h3>

<p>This week’s episode brings it full circle as Elvis reconnects with one of the podcast’s very first guests, Renata Bundy, now a longtime professor at New York City College of Technology. Along with her are two technicians who represent both sides of the journey—lab owner Roberto Rossi and workflow master Eugene Vega—creating a conversation that dives deep into education, mentorship, and what it really takes to succeed in today’s dental lab world.</p>

<p>Roberto shares his unlikely path from working sanitation in New York to building a thriving lab, Synergy Dental Studio, over nearly three decades. With a relentless focus on quality, constant improvement, and embracing digital (while still questioning it), he explains how his lab has grown into a tight-knit, high-level operation. Eugene adds perspective from inside the lab, describing his evolution from student to managing daily workflow, highlighting how important environment, mentorship, and work ethic are when transitioning from school to real-world production.</p>

<p>Renata ties it all together from the educational side, reflecting on over 20 years of teaching and how the program has evolved alongside the industry—from analog fundamentals to digital workflows—while still preparing students for the realities they’ll face after graduation. The group doesn’t shy away from the tough truths either: low starting pay, steep learning curves, and the high dropout rate among new technicians. But the message is clear—stick with it, find the right lab, and the opportunity is there.</p>

<p>It’s a conversation about growth, grit, and the importance of surrounding yourself with the right people—whether that’s in the classroom or the lab. And if nothing else, you’ll learn that a little Italian lunch might just be the secret to building a loyal team.</p><p>Special Guests: Eugene Vega, Renata Budny, CDT, TE, and Roberto Rossi.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>CAM has been a major topic lately, and a lot of that conversation keeps coming back to <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">hyperDENT</a>. But instead of just talking about the software itself, it’s worth looking at real-world experience. <a href="https://www.imagineusa.com/" rel="nofollow">Imagine USA</a> has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.</h3>

<p>This week’s episode brings it full circle as Elvis reconnects with one of the podcast’s very first guests, Renata Bundy, now a longtime professor at New York City College of Technology. Along with her are two technicians who represent both sides of the journey—lab owner Roberto Rossi and workflow master Eugene Vega—creating a conversation that dives deep into education, mentorship, and what it really takes to succeed in today’s dental lab world.</p>

<p>Roberto shares his unlikely path from working sanitation in New York to building a thriving lab, Synergy Dental Studio, over nearly three decades. With a relentless focus on quality, constant improvement, and embracing digital (while still questioning it), he explains how his lab has grown into a tight-knit, high-level operation. Eugene adds perspective from inside the lab, describing his evolution from student to managing daily workflow, highlighting how important environment, mentorship, and work ethic are when transitioning from school to real-world production.</p>

<p>Renata ties it all together from the educational side, reflecting on over 20 years of teaching and how the program has evolved alongside the industry—from analog fundamentals to digital workflows—while still preparing students for the realities they’ll face after graduation. The group doesn’t shy away from the tough truths either: low starting pay, steep learning curves, and the high dropout rate among new technicians. But the message is clear—stick with it, find the right lab, and the opportunity is there.</p>

<p>It’s a conversation about growth, grit, and the importance of surrounding yourself with the right people—whether that’s in the classroom or the lab. And if nothing else, you’ll learn that a little Italian lunch might just be the secret to building a loyal team.</p><p>Special Guests: Eugene Vega, Renata Budny, CDT, TE, and Roberto Rossi.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>420: Seth Potter: Insight Into exocad Without Borders</title>
  <link>https://www.voicesfromthebench.com/420</link>
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  <pubDate>Mon, 13 Apr 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/dd276b36-c4cf-4e68-8d43-3c23f079d112.mp3" length="69988145" type="audio/mpeg"/>
  <itunes:episode>420</itunes:episode>
  <itunes:title>Seth Potter: Insight Into exocad Without Borders</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week, we talk with Seth Potter, a dental technician living a truly unconventional life—splitting his time between Canada and Paraguay while running a remote design business. From growing up on a sailboat and assisting on missionary dental trips to teaching himself digital workflows, Seth shares how he built a career with exocad rooted in freedom and efficiency. He also dives into the realities of scaling, burnout, and why creating systems—not just working harder—is the key to long-term success.</itunes:subtitle>
  <itunes:duration>1:12:50</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/d/dd276b36-c4cf-4e68-8d43-3c23f079d112/cover.jpg?v=1"/>
  <description>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!
If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of Ivoclar (https://www.ivoclar.com/en_us)’s development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art (https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art). Create stunning depth and lifelike color in as little as one firing.
Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.
Alright, Voices From the Bench listeners—We’re coming to you live from Dallas at DLAT, and we had to grab a quick pop-in from the floor.
That’s right—because when you’re walking a show this big, you never know who you’re going to run into… and sure enough, we caught up with Jordan Greenberg—yeah, the HyperDent (https://www.follow-me-tech.com/hyperdent/) guy.
No booth this time, just cruising the floor, connecting with partners, supporting dealers, and checking in with labs looking to level up their workflows.
And get this—he’s not just talking theory. We’re talking fully automated solutions for preform abutments… no human nesting. That’s right—automation that knows your blank size, optimizes your workflow, and keeps production moving without missing a beat.
It’s the kind of innovation that’s pushing labs forward—faster, smarter, and more efficient.
So if you’re at DLAT, keep your eyes open… because the future of CAM might just be walking right past you.
This week, we catch up with the always entertaining and wildly unconventional Seth Potter—live from Paraguay. From sailing the world with his family to building a thriving remote design business, Seth shares a story that’s anything but typical. What starts as a conversation about exocad Insights (https://exocad.com/insights-2026) quickly turns into a deep dive into faith, freedom, digital dentistry, and what it really takes to create a life on your own terms.
Seth walks us through his unique upbringing—growing up with a missionary dentist father, assisting on dental trips in the Dominican Republic, and spending his teenage years living on a sailboat. That early exposure to dentistry (and adventure) eventually led him into dental technology, where he combined analog fundamentals with a self-taught digital workflow to become a leader in remote design.
We also get into the evolution of his career—from working in a small lab and helping implement digital systems, to launching one of the first remote CAD design businesses in Canada. Seth shares how he hustled for his first clients (hint: it involves Indeed and a clever pitch), scaled through efficiency, and ultimately hit a breaking point that forced him to rethink balance, burnout, and what success actually looks like.
Now splitting his time between Canada and Paraguay, Seth has built a lifestyle that many dream about—while still pushing the limits of productivity, workflow systems, and digital education with exocad (https://exocad.com/).
If you’ve ever thought about going remote, improving your efficiency, or just wondered what’s possible in this industry… this one’s for you.
Join us at exocad Insights 2026 (https://exocad.com/insights-2026), happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.
Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.
Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off.
 Special Guest: Seth Potter.
</description>
  <itunes:keywords>dental, technician, laboratory, voices from the bench, dental technician, CAD CAM, Exocad, digital dentistry, analog workflow, remote design, outsourcing, dental lab, crown and bridge, full arch, implants, dental technology, workflow efficiency, productivity, systems, automation, entrepreneurship, startup, freelancing, remote work, location freedom, Paraguay, Canada, travel, sailing, sailboat life, missionary dentistry, Dominican Republic, dental mission trips, family influence, dentist father, faith, entrepreneurship journey, burnout, work life balance, scaling, clients, outsourcing design, CAD designer, digital workflow, dental software, milling, 3D printing, scanning, lab equipment, Dropbox, WeTransfer, Indeed strategy, hustle, self taught, innovation, efficiency optimization, Exocad Insights, dental education, lab growth</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>Alright, Voices From the Bench listeners—We’re coming to you live from Dallas at DLAT, and we had to grab a quick pop-in from the floor.</h3>

<h3>That’s right—because when you’re walking a show this big, you never know who you’re going to run into… and sure enough, we caught up with Jordan Greenberg—yeah, the <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">HyperDent</a> guy.</h3>

<h3>No booth this time, just cruising the floor, connecting with partners, supporting dealers, and checking in with labs looking to level up their workflows.</h3>

<h3>And get this—he’s not just talking theory. We’re talking fully automated solutions for preform abutments… no human nesting. That’s right—automation that knows your blank size, optimizes your workflow, and keeps production moving without missing a beat.</h3>

<h3>It’s the kind of innovation that’s pushing labs forward—faster, smarter, and more efficient.</h3>

<h3>So if you’re at DLAT, keep your eyes open… because the future of CAM might just be walking right past you.</h3>

<p>This week, we catch up with the always entertaining and wildly unconventional Seth Potter—live from Paraguay. From sailing the world with his family to building a thriving remote design business, Seth shares a story that’s anything but typical. What starts as a conversation about <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights</a> quickly turns into a deep dive into faith, freedom, digital dentistry, and what it really takes to create a life on your own terms.</p>

<p>Seth walks us through his unique upbringing—growing up with a missionary dentist father, assisting on dental trips in the Dominican Republic, and spending his teenage years living on a sailboat. That early exposure to dentistry (and adventure) eventually led him into dental technology, where he combined analog fundamentals with a self-taught digital workflow to become a leader in remote design.</p>

<p>We also get into the evolution of his career—from working in a small lab and helping implement digital systems, to launching one of the first remote CAD design businesses in Canada. Seth shares how he hustled for his first clients (hint: it involves Indeed and a clever pitch), scaled through efficiency, and ultimately hit a breaking point that forced him to rethink balance, burnout, and what success actually looks like.</p>

<p>Now splitting his time between Canada and Paraguay, Seth has built a lifestyle that many dream about—while still pushing the limits of productivity, workflow systems, and digital education with <a href="https://exocad.com/" rel="nofollow">exocad</a>.</p>

<p>If you’ve ever thought about going remote, improving your efficiency, or just wondered what’s possible in this industry… this one’s for you.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Seth Potter.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>Alright, Voices From the Bench listeners—We’re coming to you live from Dallas at DLAT, and we had to grab a quick pop-in from the floor.</h3>

<h3>That’s right—because when you’re walking a show this big, you never know who you’re going to run into… and sure enough, we caught up with Jordan Greenberg—yeah, the <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">HyperDent</a> guy.</h3>

<h3>No booth this time, just cruising the floor, connecting with partners, supporting dealers, and checking in with labs looking to level up their workflows.</h3>

<h3>And get this—he’s not just talking theory. We’re talking fully automated solutions for preform abutments… no human nesting. That’s right—automation that knows your blank size, optimizes your workflow, and keeps production moving without missing a beat.</h3>

<h3>It’s the kind of innovation that’s pushing labs forward—faster, smarter, and more efficient.</h3>

<h3>So if you’re at DLAT, keep your eyes open… because the future of CAM might just be walking right past you.</h3>

<p>This week, we catch up with the always entertaining and wildly unconventional Seth Potter—live from Paraguay. From sailing the world with his family to building a thriving remote design business, Seth shares a story that’s anything but typical. What starts as a conversation about <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights</a> quickly turns into a deep dive into faith, freedom, digital dentistry, and what it really takes to create a life on your own terms.</p>

<p>Seth walks us through his unique upbringing—growing up with a missionary dentist father, assisting on dental trips in the Dominican Republic, and spending his teenage years living on a sailboat. That early exposure to dentistry (and adventure) eventually led him into dental technology, where he combined analog fundamentals with a self-taught digital workflow to become a leader in remote design.</p>

<p>We also get into the evolution of his career—from working in a small lab and helping implement digital systems, to launching one of the first remote CAD design businesses in Canada. Seth shares how he hustled for his first clients (hint: it involves Indeed and a clever pitch), scaled through efficiency, and ultimately hit a breaking point that forced him to rethink balance, burnout, and what success actually looks like.</p>

<p>Now splitting his time between Canada and Paraguay, Seth has built a lifestyle that many dream about—while still pushing the limits of productivity, workflow systems, and digital education with <a href="https://exocad.com/" rel="nofollow">exocad</a>.</p>

<p>If you’ve ever thought about going remote, improving your efficiency, or just wondered what’s possible in this industry… this one’s for you.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Seth Potter.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>419: Katherine Wilcox Wants You To Work EviSmarter and Not Harder</title>
  <link>https://www.voicesfromthebench.com/419</link>
  <guid isPermaLink="false">31c3fa7c-62c8-49ec-9895-cf170eeabf1a</guid>
  <pubDate>Mon, 06 Apr 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/31c3fa7c-62c8-49ec-9895-cf170eeabf1a.mp3" length="64453112" type="audio/mpeg"/>
  <itunes:episode>419</itunes:episode>
  <itunes:title>Katherine Wilcox Wants You To Work EviSmarter and Not Harder</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Elvis and Barb sit down with Katherine Wilcox to talk about her journey from avoiding small talk as a dental assistant to thriving as a lab tech and eventually moving into the world of digital workflows and software. She shares how outsourcing design services exploded during COVID and became a lifeline for labs trying to manage workload and staffing challenges. The conversation highlights how EviSmart is helping labs automate workflows, reduce manual tasks, and bring order to the chaos of digital dentistry.</itunes:subtitle>
  <itunes:duration>1:07:04</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/3/31c3fa7c-62c8-49ec-9895-cf170eeabf1a/cover.jpg?v=1"/>
  <description>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!
If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of Ivoclar (https://www.ivoclar.com/en_us)’s development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art (https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art). Create stunning depth and lifelike color in as little as one firing.
Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.
When it comes to digital dentures, design is easy—manufacturing is where things get messy.
That’s why the Elevate Denture Solution brings it all together. Built by Roland DGSHAPE (https://www.rolanddga.com/applications/dental-cad-cam), Ivoclar (https://www.ivoclar.com/en_us), and FOLLOW-ME! Technology Group (https://www.follow-me-tech.com/), it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.
Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.
This week, Elvis and Barb finally track down the always-on-the-move Katie (now Katherine!) Wilcox to hear her journey from dental assisting to lab tech to helping shape one of the industry’s fastest-growing digital solutions companies. What starts as a conversation about avoiding small talk and loving lab life quickly turns into a deep dive into outsourcing, automation, and how labs are surviving (and thriving) in a post-COVID world.
Katherine shares how her early curiosity in the back of a dental office led her into dental technology, why she fell in love with the bench, and what pulled her out of it into sales and software. From cold-calling labs during COVID to helping scale a global design center, she offers a behind-the-scenes look at how outsourcing evolved from “no way” to “no-brainer” for labs trying to manage workload and staffing challenges.
The conversation shifts into the evolution from Evident to EviSmart (https://evismart.com/), where the focus is now on automation, workflow optimization, and reducing the chaos of digital file management. Katherine breaks down how connecting systems, eliminating repetitive tasks, and adding AI-driven QC is helping labs do more with less—without sacrificing quality.
Join us at exocad Insights 2026 (https://exocad.com/insights-2026), happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.
Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.
Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off.
 Special Guest: Katherine Wilcox.
</description>
  <itunes:keywords>dental, technician, laboratory,voices from the bench, dental lab, dental technician, EviSmart, Evident, digital dentistry, CAD design, outsourcing, design center, workflow automation, lab software, COVID impact, staffing shortages, efficiency, productivity, lab management, case entry, AI, quality control, digital workflow, file management, scanning, iTero, 3Shape, Trios, data integration, process optimization, customer service, lab growth, outsourcing design, Philippines, Manila, dental technology, innovation, industry trends</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>When it comes to digital dentures, design is easy—manufacturing is where things get messy.</h3>

<h3>That’s why the Elevate Denture Solution brings it all together. Built by <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland DGSHAPE</a>, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>, and <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology Group</a>, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.</h3>

<h3>Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.</h3>

<p>This week, Elvis and Barb finally track down the always-on-the-move Katie (now Katherine!) Wilcox to hear her journey from dental assisting to lab tech to helping shape one of the industry’s fastest-growing digital solutions companies. What starts as a conversation about avoiding small talk and loving lab life quickly turns into a deep dive into outsourcing, automation, and how labs are surviving (and thriving) in a post-COVID world.</p>

<p>Katherine shares how her early curiosity in the back of a dental office led her into dental technology, why she fell in love with the bench, and what pulled her out of it into sales and software. From cold-calling labs during COVID to helping scale a global design center, she offers a behind-the-scenes look at how outsourcing evolved from “no way” to “no-brainer” for labs trying to manage workload and staffing challenges.</p>

<p>The conversation shifts into the evolution from Evident to <a href="https://evismart.com/" rel="nofollow">EviSmart</a>, where the focus is now on automation, workflow optimization, and reducing the chaos of digital file management. Katherine breaks down how connecting systems, eliminating repetitive tasks, and adding AI-driven QC is helping labs do more with less—without sacrificing quality.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Katherine Wilcox.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>When it comes to digital dentures, design is easy—manufacturing is where things get messy.</h3>

<h3>That’s why the Elevate Denture Solution brings it all together. Built by <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland DGSHAPE</a>, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>, and <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology Group</a>, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.</h3>

<h3>Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.</h3>

<p>This week, Elvis and Barb finally track down the always-on-the-move Katie (now Katherine!) Wilcox to hear her journey from dental assisting to lab tech to helping shape one of the industry’s fastest-growing digital solutions companies. What starts as a conversation about avoiding small talk and loving lab life quickly turns into a deep dive into outsourcing, automation, and how labs are surviving (and thriving) in a post-COVID world.</p>

<p>Katherine shares how her early curiosity in the back of a dental office led her into dental technology, why she fell in love with the bench, and what pulled her out of it into sales and software. From cold-calling labs during COVID to helping scale a global design center, she offers a behind-the-scenes look at how outsourcing evolved from “no way” to “no-brainer” for labs trying to manage workload and staffing challenges.</p>

<p>The conversation shifts into the evolution from Evident to <a href="https://evismart.com/" rel="nofollow">EviSmart</a>, where the focus is now on automation, workflow optimization, and reducing the chaos of digital file management. Katherine breaks down how connecting systems, eliminating repetitive tasks, and adding AI-driven QC is helping labs do more with less—without sacrificing quality.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Katherine Wilcox.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>417: Lab Day Chicago 2026 Part 3 with Frederic Rapp, Casey Baldwin, &amp; Darin Lockaby</title>
  <link>https://www.voicesfromthebench.com/417</link>
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  <pubDate>Mon, 23 Mar 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/4dc2dc2e-1920-42ad-96ce-6cc969420e3f.mp3" length="69894940" type="audio/mpeg"/>
  <itunes:episode>417</itunes:episode>
  <itunes:title>Lab Day Chicago 2026 Part 3 with Frederic Rapp, Casey Baldwin, &amp; Darin Lockaby</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Live from the Ivoclar Ballroom at Lab Day 2026, Elvis and Barb talk with Frederic Rapp about his journey from a small family lab to scaling a 150-person operation and now helping labs unlock their data with icortica. Then Casey Baldwin (Ivoclar) and Darin Lockaby (DESS) join to break down their new plug-and-play workflow for milling FDA-compliant abutments in-house—giving labs more control and better margins.</itunes:subtitle>
  <itunes:duration>1:12:44</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/4/4dc2dc2e-1920-42ad-96ce-6cc969420e3f/cover.jpg?v=1"/>
  <description>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!
If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of Ivoclar (https://www.ivoclar.com/en_us)’s development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art (https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art). Create stunning depth and lifelike color in as little as one firing.
Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.
When it comes to digital dentures, design is easy—manufacturing is where things get messy.
That’s why the Elevate Denture Solution brings it all together. Built by Roland DGSHAPE (https://www.rolanddga.com/applications/dental-cad-cam), Ivoclar (https://www.ivoclar.com/en_us), and FOLLOW-ME! Technology Group (https://www.follow-me-tech.com/), it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.
Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.
"Live" from the Ivoclar ballroom at Lab Day 2026, Elvis and Barb dives into conversations that perfectly capture what this industry is all about—innovation, relationships, and a whole lot of nerding out.
We kick things off with Frederic Rapp, who went from growing up in his dad’s basement lab in France to scaling it into one of the largest labs in Europe. After selling the business, he found his way back into the industry through innovation—helping labs unlock the gold mine sitting inside their own data with icortica (https://www.icortica.com/). From dashboards to AI-driven insights and even voice-activated notes in the parking lot, it’s all about working smarter, not harder… and maybe not looking like an idiot when you walk into a doctor’s office.
Then things shift to a great partnership with Casey Baldwin and Darin Lockaby, where we get into a seriously cool collaboration between Ivoclar (https://www.ivoclar.com/en_us) and DESS (https://www.dess-usa.com/). Think plug-and-play workflows that let labs mill their own abutments in-house—FDA compliant, streamlined, and actually simple. With margins tighter than ever, this kind of control over production isn’t just nice… it’s becoming necessary.
From scaling labs to scaling data, from implants to AI, this episode is packed with insight, laughs, and a clear message: the labs that embrace technology (without losing the human touch) are the ones that are going to win.
Join us at exocad Insights 2026 (https://exocad.com/insights-2026), happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.
Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.
Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off.
 Special Guests: Casey Baldwin, Darin Lockaby, and Frederic Rapp.
</description>
  <itunes:keywords>dental, technician, laboratory,voices from the bench, LabDay, Ivoclar, ballroom, live podcast, Frédéric Rapp, Elvis, Barb, Casey Baldwin, Darren Lockerby, DES, iCortica, Rob Nazel, Bob Cohen, Open Implants, Crown Ceram, dental lab, dental technician, engineering, mechanical engineering, rapid prototyping, digital dentistry, innovation, private equity, consolidation, lab growth, team building, leadership, data, database, analytics, dashboards, AI, automation, workflow, LMS, lab management system, Magic Touch, ABS, GreatLab, integration, API, software, technology, insights, customer retention, customer behavior, onboarding, case tracking, reporting, real-time data, alerts, notifications, sales strategy, business development, relationships, efficiency, productivity, chairside, reps, field work, customer service, follow-up, communication, notes, voice input, AI assistant, tasks, scheduling, opportunity tracking, cross-selling, upselling, revenue growth, cost of acquisition, profitability, margins, scalability, digital workflow, implants, implant workflow, abutments, milling, PM7, Programill 7, Ivotion, zirconia, emax, wet milling, dry milling, calibration, CAM software, Hyperdent, Exocad, 3Shape, Dental Wings, intraoral scanner, IOS, FDA compliance, 510k, validation, plug and play, PnP, manufacturing, quality control, OEM, tie bases, blanks, custom abutments, stock abutments, workflow control, turnaround time, in-house production, outsourcing, price pressure, industry trends, collaboration, partnership, innovation, materials, CeramArt, characterization, aesthetics, removable, fixed, digital dentures, lab efficiency, automation tools, future tech, AI in dentistry, global industry, Europe labs, US labs, Canada, Australia, scaling, entrepreneurship, craftsmanship, education, training, lab life, dental community, networking, Lab Day energy</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>When it comes to digital dentures, design is easy—manufacturing is where things get messy.</h3>

<h3>That’s why the Elevate Denture Solution brings it all together. Built by <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland DGSHAPE</a>, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>, and <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology Group</a>, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.</h3>

<h3>Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.</h3>

<p>&quot;Live&quot; from the Ivoclar ballroom at Lab Day 2026, Elvis and Barb dives into conversations that perfectly capture what this industry is all about—innovation, relationships, and a whole lot of nerding out.</p>

<p>We kick things off with <strong>Frederic Rapp</strong>, who went from growing up in his dad’s basement lab in France to scaling it into one of the largest labs in Europe. After selling the business, he found his way back into the industry through innovation—helping labs unlock the gold mine sitting inside their own data with <a href="https://www.icortica.com/" rel="nofollow">icortica</a>. From dashboards to AI-driven insights and even voice-activated notes in the parking lot, it’s all about working smarter, not harder… and maybe not looking like an idiot when you walk into a doctor’s office.</p>

<p>Then things shift to a great partnership with <strong>Casey Baldwin</strong> and <strong>Darin Lockaby</strong>, where we get into a seriously cool collaboration between <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> and <a href="https://www.dess-usa.com/" rel="nofollow">DESS</a>. Think plug-and-play workflows that let labs mill their own abutments in-house—FDA compliant, streamlined, and actually simple. With margins tighter than ever, this kind of control over production isn’t just nice… it’s becoming necessary.</p>

<p>From scaling labs to scaling data, from implants to AI, this episode is packed with insight, laughs, and a clear message: the labs that embrace technology (without losing the human touch) are the ones that are going to win.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guests: Casey Baldwin, Darin Lockaby, and Frederic Rapp.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>When it comes to digital dentures, design is easy—manufacturing is where things get messy.</h3>

<h3>That’s why the Elevate Denture Solution brings it all together. Built by <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland DGSHAPE</a>, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>, and <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology Group</a>, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.</h3>

<h3>Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.</h3>

<p>&quot;Live&quot; from the Ivoclar ballroom at Lab Day 2026, Elvis and Barb dives into conversations that perfectly capture what this industry is all about—innovation, relationships, and a whole lot of nerding out.</p>

<p>We kick things off with <strong>Frederic Rapp</strong>, who went from growing up in his dad’s basement lab in France to scaling it into one of the largest labs in Europe. After selling the business, he found his way back into the industry through innovation—helping labs unlock the gold mine sitting inside their own data with <a href="https://www.icortica.com/" rel="nofollow">icortica</a>. From dashboards to AI-driven insights and even voice-activated notes in the parking lot, it’s all about working smarter, not harder… and maybe not looking like an idiot when you walk into a doctor’s office.</p>

<p>Then things shift to a great partnership with <strong>Casey Baldwin</strong> and <strong>Darin Lockaby</strong>, where we get into a seriously cool collaboration between <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> and <a href="https://www.dess-usa.com/" rel="nofollow">DESS</a>. Think plug-and-play workflows that let labs mill their own abutments in-house—FDA compliant, streamlined, and actually simple. With margins tighter than ever, this kind of control over production isn’t just nice… it’s becoming necessary.</p>

<p>From scaling labs to scaling data, from implants to AI, this episode is packed with insight, laughs, and a clear message: the labs that embrace technology (without losing the human touch) are the ones that are going to win.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guests: Casey Baldwin, Darin Lockaby, and Frederic Rapp.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>416: Lab Day Chicago 2026 Part 2 with Rob Fletcher, Don Bell &amp; Andreas Klie</title>
  <link>https://www.voicesfromthebench.com/416</link>
  <guid isPermaLink="false">80325271-fa9e-463d-aeed-027d2befdde2</guid>
  <pubDate>Mon, 16 Mar 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/80325271-fa9e-463d-aeed-027d2befdde2.mp3" length="83384573" type="audio/mpeg"/>
  <itunes:episode>416</itunes:episode>
  <itunes:title>Lab Day Chicago 2026 Part 2 with Rob Fletcher, Don Bell &amp; Andreas Klie</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Live from the stage at LMT Lab Day Chicago 2026, the podcast talks with Rob Fletcher about ACES, an AI-powered system that reads handwritten prescriptions and automatically enters cases into a lab management system—helping labs eliminate one of their biggest workflow bottlenecks. Then Don Bell and Andreas Klie join the conversation to discuss the collaboration between Ivoclar and Panthera Dental, exploring how Fusion Bar technology and new materials are streamlining full-arch restorations while expanding education for technicians and clinicians.</itunes:subtitle>
  <itunes:duration>1:26:47</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/8/80325271-fa9e-463d-aeed-027d2befdde2/cover.jpg?v=1"/>
  <description>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!
If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of Ivoclar (https://www.ivoclar.com/en_us)’s development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art (https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art). Create stunning depth and lifelike color in as little as one firing.
Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.
Elvis actually made it down to the exhibition halls this year — and hyperDENT (https://www.follow-me-tech.com/hyperdent/) from FOLLOW-ME! Technology (https://www.followmetechnology.com/) was everywhere.
Booth after booth, people were talking milling strategies, templates, and workflows. It felt like a full-on CAM takeover. Their Milling Roadmap scavenger hunt had attendees bouncing between Axsys, Imagine, D.O.F., and Roland collecting stamps like responsible adults…
Responsible adults chasing a bright orange folding electric hyperDENT scooter.
That’s what we love about the FOLLOW-ME! team — world-class CAM engineers talking microns and validation protocols one minute, then ripping around Lab Day the next.
Serious about precision. Not too serious about themselves.
Big shoutout for bringing the brains — and the electric horsepower.
Come see and talk to Elvis and Barb at all these amazing shows in 2026*
* Dental Lab Association of Texas Meeting in Dallas Apr 9-11 https://members.dlat.org/
* exocad Insights in Mallorca, Spain Apr 30 - May 1 https://exocad.com/insights-2026
Live from the Ivoclar (https://www.ivoclar.com/en_us) stage at LMT Lab Day Chicago 2026, Elvis and Barb sits down with two very different innovators shaping the future of the dental lab world.
First up is industry veteran Rob Fletcher, who shares the story behind ACES (Automated Case Entry Software) (https://acessolution.net/)—a system designed to eliminate one of the biggest bottlenecks in dental labs: manually entering handwritten prescriptions. Drawing on years of lean manufacturing experience running labs like Knight Dental Group and Bayshore Dental Studio, Rob explains how combining OCR and AI can read RX forms, learn lab terminology, and automate case entry directly into an LMS. The result? Faster workflows, fewer data entry headaches, and one less department that labs have to constantly hire and retrain.
Then the conversation shifts to collaboration and innovation as Don Bell and Andreas Klie discuss a new partnership between Ivoclar (https://www.ivoclar.com/en_us) and Panthera Dental (https://pantheradental.com/). They break down how Panthera’s Fusion Bar (https://pantheradental.com/products-solutions/panthera-fusion-bar/) technology works with Ivoclar materials to simplify full-arch workflows while improving precision, aesthetics, and efficiency. The team also dives into the education behind the technology, the launch of the Panthera Academy, and how collaboration between companies—and listening to technicians—helps push the industry forward.
Hey, listeners—ever wonder what Elvis is doing when he’s not recording Voices from the Bench?
He’s a client rep for Derby Dental Laboratory, out in the field every day doing chairside visits and building relationships. His job is simple—keep doctors happy and keep them coming back.
And he couldn’t do it without iCortica (https://www.icortica.com/).
Right from his phone, Elvis can see sales, remake rates, account notes, risks, and cross-sell opportunities—even before he walks through the door. No spreadsheets. No surprises. Just the info he needs to grow accounts.
Stop digging for data and start taking action.
Head to icortica.com and schedule your demo today.
Join us at exocad Insights 2026 (https://exocad.com/insights-2026), happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.
Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.
Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off.
In today’s dental labs, reliability isn’t optional—it’s essential. That’s why so many labs trust Roland DGSHAPE milling solutions—true workhorses known for precision, durability, and dependable performance day after day.
Now Roland is taking digital denture production even further with the Elevate Denture Solution, including compatibility with Ivotion Denture System from Ivoclar. This validated workflow gives labs a powerful way to produce premium digital dentures with confidence and consistency.
Built on the trusted DWX milling platform, the Elevate Denture Solution allows labs to expand their capabilities while continuing to rely on the same dependable technology that keeps production running smoothly.
Learn more about DWX Milling Solutions and the new Elevate Denture Solution at rolanddental.com.
 Special Guests: Andreas Klie, Don Bell, and Rob Fletcher.
</description>
  <itunes:keywords>dental, technician, laboratory, AI, automation, case entry, ACES, workflow, efficiency, lean manufacturing, data entry, RX scanning, OCR, lab management systems, bottlenecks, dental labs, innovation, Lab Day, Chicago, education, collaboration, Ivoclar, Panthera, Fusion Bar, full arch, zirconia, implant bars, prosthetics, digital workflow, photogrammetry, milling centers, materials, CeramArt, zirconia veneers, lab technology, dental technicians, productivity, process improvement, industry partnerships, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>Elvis actually made it down to the exhibition halls this year — and <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">hyperDENT</a> from <a href="https://www.followmetechnology.com/" rel="nofollow">FOLLOW-ME! Technology</a> was everywhere.</h3>

<h3>Booth after booth, people were talking milling strategies, templates, and workflows. It felt like a full-on CAM takeover. Their Milling Roadmap scavenger hunt had attendees bouncing between Axsys, Imagine, D.O.F., and Roland collecting stamps like responsible adults…</h3>

<h3>Responsible adults chasing a bright orange folding electric hyperDENT scooter.</h3>

<h3>That’s what we love about the FOLLOW-ME! team — world-class CAM engineers talking microns and validation protocols one minute, then ripping around Lab Day the next.</h3>

<h3>Serious about precision. Not too serious about themselves.</h3>

<h3>Big shoutout for bringing the brains — and the electric horsepower.</h3>

<p><em>Come see and talk to Elvis and Barb at all these amazing shows in 2026</em>*</p>

<ul>
<li>Dental Lab Association of Texas Meeting in Dallas Apr 9-11 <a href="https://members.dlat.org/" rel="nofollow">https://members.dlat.org/</a></li>
<li>exocad Insights in Mallorca, Spain Apr 30 - May 1 <a href="https://exocad.com/insights-2026" rel="nofollow">https://exocad.com/insights-2026</a></li>
</ul>

<p>Live from the <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> stage at LMT Lab Day Chicago 2026, Elvis and Barb sits down with two very different innovators shaping the future of the dental lab world.</p>

<p>First up is industry veteran Rob Fletcher, who shares the story behind <a href="https://acessolution.net/" rel="nofollow">ACES (Automated Case Entry Software)</a>—a system designed to eliminate one of the biggest bottlenecks in dental labs: manually entering handwritten prescriptions. Drawing on years of lean manufacturing experience running labs like Knight Dental Group and Bayshore Dental Studio, Rob explains how combining OCR and AI can read RX forms, learn lab terminology, and automate case entry directly into an LMS. The result? Faster workflows, fewer data entry headaches, and one less department that labs have to constantly hire and retrain.</p>

<p>Then the conversation shifts to collaboration and innovation as Don Bell and Andreas Klie discuss a new partnership between <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> and <a href="https://pantheradental.com/" rel="nofollow">Panthera Dental</a>. They break down how <a href="https://pantheradental.com/products-solutions/panthera-fusion-bar/" rel="nofollow">Panthera’s Fusion Bar</a> technology works with Ivoclar materials to simplify full-arch workflows while improving precision, aesthetics, and efficiency. The team also dives into the education behind the technology, the launch of the Panthera Academy, and how collaboration between companies—and listening to technicians—helps push the industry forward.</p>

<h3>Hey, listeners—ever wonder what Elvis is doing when he’s not recording Voices from the Bench?</h3>

<h3>He’s a client rep for Derby Dental Laboratory, out in the field every day doing chairside visits and building relationships. His job is simple—keep doctors happy and keep them coming back.</h3>

<h3>And he couldn’t do it without <a href="https://www.icortica.com/" rel="nofollow">iCortica</a>.</h3>

<h3>Right from his phone, Elvis can see sales, remake rates, account notes, risks, and cross-sell opportunities—even before he walks through the door. No spreadsheets. No surprises. Just the info he needs to grow accounts.</h3>

<h3>Stop digging for data and start taking action.</h3>

<h3>Head to icortica.com and schedule your demo today.</h3>

<hr>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3>

<hr>

<h3>In today’s dental labs, reliability isn’t optional—it’s essential. That’s why so many labs trust Roland DGSHAPE milling solutions—true workhorses known for precision, durability, and dependable performance day after day.</h3>

<h3>Now Roland is taking digital denture production even further with the Elevate Denture Solution, including compatibility with Ivotion Denture System from Ivoclar. This validated workflow gives labs a powerful way to produce premium digital dentures with confidence and consistency.</h3>

<h3>Built on the trusted DWX milling platform, the Elevate Denture Solution allows labs to expand their capabilities while continuing to rely on the same dependable technology that keeps production running smoothly.</h3>

<h3>Learn more about DWX Milling Solutions and the new Elevate Denture Solution at rolanddental.com.</h3><p>Special Guests: Andreas Klie, Don Bell, and Rob Fletcher.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>Elvis actually made it down to the exhibition halls this year — and <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">hyperDENT</a> from <a href="https://www.followmetechnology.com/" rel="nofollow">FOLLOW-ME! Technology</a> was everywhere.</h3>

<h3>Booth after booth, people were talking milling strategies, templates, and workflows. It felt like a full-on CAM takeover. Their Milling Roadmap scavenger hunt had attendees bouncing between Axsys, Imagine, D.O.F., and Roland collecting stamps like responsible adults…</h3>

<h3>Responsible adults chasing a bright orange folding electric hyperDENT scooter.</h3>

<h3>That’s what we love about the FOLLOW-ME! team — world-class CAM engineers talking microns and validation protocols one minute, then ripping around Lab Day the next.</h3>

<h3>Serious about precision. Not too serious about themselves.</h3>

<h3>Big shoutout for bringing the brains — and the electric horsepower.</h3>

<p><em>Come see and talk to Elvis and Barb at all these amazing shows in 2026</em>*</p>

<ul>
<li>Dental Lab Association of Texas Meeting in Dallas Apr 9-11 <a href="https://members.dlat.org/" rel="nofollow">https://members.dlat.org/</a></li>
<li>exocad Insights in Mallorca, Spain Apr 30 - May 1 <a href="https://exocad.com/insights-2026" rel="nofollow">https://exocad.com/insights-2026</a></li>
</ul>

<p>Live from the <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> stage at LMT Lab Day Chicago 2026, Elvis and Barb sits down with two very different innovators shaping the future of the dental lab world.</p>

<p>First up is industry veteran Rob Fletcher, who shares the story behind <a href="https://acessolution.net/" rel="nofollow">ACES (Automated Case Entry Software)</a>—a system designed to eliminate one of the biggest bottlenecks in dental labs: manually entering handwritten prescriptions. Drawing on years of lean manufacturing experience running labs like Knight Dental Group and Bayshore Dental Studio, Rob explains how combining OCR and AI can read RX forms, learn lab terminology, and automate case entry directly into an LMS. The result? Faster workflows, fewer data entry headaches, and one less department that labs have to constantly hire and retrain.</p>

<p>Then the conversation shifts to collaboration and innovation as Don Bell and Andreas Klie discuss a new partnership between <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> and <a href="https://pantheradental.com/" rel="nofollow">Panthera Dental</a>. They break down how <a href="https://pantheradental.com/products-solutions/panthera-fusion-bar/" rel="nofollow">Panthera’s Fusion Bar</a> technology works with Ivoclar materials to simplify full-arch workflows while improving precision, aesthetics, and efficiency. The team also dives into the education behind the technology, the launch of the Panthera Academy, and how collaboration between companies—and listening to technicians—helps push the industry forward.</p>

<h3>Hey, listeners—ever wonder what Elvis is doing when he’s not recording Voices from the Bench?</h3>

<h3>He’s a client rep for Derby Dental Laboratory, out in the field every day doing chairside visits and building relationships. His job is simple—keep doctors happy and keep them coming back.</h3>

<h3>And he couldn’t do it without <a href="https://www.icortica.com/" rel="nofollow">iCortica</a>.</h3>

<h3>Right from his phone, Elvis can see sales, remake rates, account notes, risks, and cross-sell opportunities—even before he walks through the door. No spreadsheets. No surprises. Just the info he needs to grow accounts.</h3>

<h3>Stop digging for data and start taking action.</h3>

<h3>Head to icortica.com and schedule your demo today.</h3>

<hr>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3>

<hr>

<h3>In today’s dental labs, reliability isn’t optional—it’s essential. That’s why so many labs trust Roland DGSHAPE milling solutions—true workhorses known for precision, durability, and dependable performance day after day.</h3>

<h3>Now Roland is taking digital denture production even further with the Elevate Denture Solution, including compatibility with Ivotion Denture System from Ivoclar. This validated workflow gives labs a powerful way to produce premium digital dentures with confidence and consistency.</h3>

<h3>Built on the trusted DWX milling platform, the Elevate Denture Solution allows labs to expand their capabilities while continuing to rely on the same dependable technology that keeps production running smoothly.</h3>

<h3>Learn more about DWX Milling Solutions and the new Elevate Denture Solution at rolanddental.com.</h3><p>Special Guests: Andreas Klie, Don Bell, and Rob Fletcher.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>410: Helen Tanaka: From a Driver to the Bench and Knowing the Why </title>
  <link>https://www.voicesfromthebench.com/410</link>
  <guid isPermaLink="false">189ae8b7-260f-4ecb-833b-409eca5d9931</guid>
  <pubDate>Mon, 02 Feb 2026 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/189ae8b7-260f-4ecb-833b-409eca5d9931.mp3" length="65378304" type="audio/mpeg"/>
  <itunes:episode>410</itunes:episode>
  <itunes:title>Helen Tanaka: From a Driver to the Bench and Knowing the Why </itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week we talk with Helen Tanaka, a removable and implant specialist who started her career as a dental lab driver and worked her way into lab management, digital workflows, and clinical education. She shares her passion for dentures, occlusion, and implant restorations, emphasizing that technicians must understand the fundamentals and the why behind every step — especially in today’s digital world. The conversation covers guided surgery, digital dentures, doctor training, and the growing need for stronger removable education for both dentists and technicians.</itunes:subtitle>
  <itunes:duration>1:08:02</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/1/189ae8b7-260f-4ecb-833b-409eca5d9931/cover.jpg?v=1"/>
  <description>Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City.
Walking the Lab Day Chicago (https://lmtmag.com/lmtlabday) floor? Make it worth it.
Stop by the FOLLOW-ME! hyperDENT (https://www.follow-me-tech.com/hyperdent/) booth (E-27, East Hall) and take part in their Milling Roadmap—a quick, scavenger-hunt-style activity that leads you to key milling partners like Axsys (https://www.axsysdental.com/home/), Imagine (https://www.imagineusa.com/), DOF (https://doflab.com/en), and Roland (https://www.rolanddga.com/applications/dental-cad-cam).
Collect stamps at booths you’re likely visiting anyway and get entered to win some great giveaways—including this year’s grand prize: a foldable Honda electric scooter.
You’re already walking the floor. Now it might carry you.
Come see and talk to Elvis and Barb at all these amazing shows coming up in 2026*
* Cal-Lab Association Meeting in Chicago Feb 19-20 https://cal-lab.org/
* LMT Lab Day Chicago Feb 19-21 https://lmtmag.com/lmtlabday
* Dental Lab Association of Texas Meeting in Dallas Apr 9-11 https://members.dlat.org/
* exocad Insights in Mallorca, Spain Apr 30 - May 1 https://exocad.com/insights-2026
This week Elvis and Barb sit down with Helen Tanaka — a removable, implant, and digital workflow specialist whose career started in one of the most relatable ways possible: as a dental lab driver. What began as a job delivering cases quickly turned into a full-blown passion once she stepped inside the lab and saw what technicians were creating. From trimming dies and waxing copings to managing labs, supporting implant surgeries, teaching doctors chairside, and leading removable and implant teams, Helen shares a journey built on curiosity, persistence, and a deep drive to understand the why behind everything in dental technology.
Helen talks about working her way through crown and bridge fundamentals before discovering her true passion in removables, dentures, implants, and occlusion. After getting real-world lab experience, she attended dental technology school, studied all six specialties, and continued expanding her knowledge through advanced occlusion training and continuing education. She explains why understanding morphology, materials, and occlusal principles is critical — especially today — and why technicians must know more than just the steps of fabrication. For Helen, dentures and implant prosthetics offer the ultimate puzzle, combining anatomy, function, and problem-solving in ways that keep her constantly engaged.
The conversation dives deep into digital dentistry, guided surgery, and removable workflows, with Helen sharing her early experiences launching digital denture and sleep appliance programs long before the workflows were polished. She discusses digital record capture, stackable surgical guides, implant planning, photogrammetry, and where digital still needs improvement — especially for removable prosthetics. While she embraces technology, she stresses that software is only as good as the technician behind it, and that skipping fundamentals creates bigger problems later. Digital is powerful, but it doesn’t replace understanding.
Education is a major theme throughout the episode. Helen regularly teaches doctors and technicians, speaks at courses, supports live implant conversions, and works with dental students. She emphasizes that many clinicians today lack confidence in dentures and removable workflows, often because fundamentals are under-taught, and she sees technicians as essential partners in closing that gap. She and the hosts discuss how removable cases are frequently rushed, underpaid, and misunderstood — even though they replace a critical body function — and why slowing down, capturing correct records, and returning to basics solves many of the “mystery” failures labs see every day.
Helen also shares stories from her time with large organizations and clinical teams, including MicroDental, ClearChoice, Arklign (https://arklign.com/), and implant education centers, where she has worked in technical service, management, training, and quality oversight roles. She talks about networking, mentoring, never burning bridges, and investing in people coming up in the industry. Her approach to both dentistry and life centers around curiosity and accountability — always asking why, always backing decisions with data, and always trying to do the right thing even when no one is looking.
Throughout the episode, the energy stays fun and honest, with stories about speeding delivery runs, early digital growing pains, chairside save-the-case moments, and the reality of fixing cases that skipped key steps. Helen brings passion, technical depth, and a strong belief that knowledge should be shared, not guarded. It’s a conversation about growth, fundamentals, digital evolution, and why great technicians still matter more than ever.
If you want to grow your business, you need clear insight into what’s happening inside your operation and across your customer journey. That’s where Icortica comes in.
At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next.
Plus, the Icortica team is incredibly responsive and feels like a true partner in our success.
If you’re serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow.
Join us at exocad Insights 2026 (https://exocad.com/insights-2026), happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.
Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.
Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off. Special Guest: Helen Tanaka.
</description>
  <itunes:keywords>dental, technician, laboratory, Helen Tanaka, dental laboratory, dental technician, removables, dentures, implant restorations, overdentures, digital dentures, occlusion, fundamentals, workflow, guided surgery, stackable guides, co-diagnostic, photogrammetry, Exocad, 3Shape, digital workflow, lab management, technical service, education, training, mentorship, dental students, chairside support, conversions, locator attachments, Zest, Pathways, MicroDental, Arklign, ClearChoice, sleep appliances, mandibular advancement device, orthodontics, wire bending, morphology, crown and bridge, combination cases, attachments, quality control, SOPs, troubleshooting, case planning, bite records, digital records, scanning, implant planning, removable prosthetics, continuing education, CE courses, lab driver, model room, waxing copings, dental materials, fundamentals first, technician training, dentist collaboration, case rescue, troubleshooting dentures, bite blocks, fundamentals teaching, dental technology, lab workflow, implant courses, restorations, analog vs digital voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City.</h3>

<hr>

<h3>Walking the <a href="https://lmtmag.com/lmtlabday" rel="nofollow">Lab Day Chicago</a> floor? Make it worth it.</h3>

<h3>Stop by the <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">FOLLOW-ME! hyperDENT</a> booth (E-27, East Hall) and take part in their Milling Roadmap—a quick, scavenger-hunt-style activity that leads you to key milling partners like <a href="https://www.axsysdental.com/home/" rel="nofollow">Axsys</a>, <a href="https://www.imagineusa.com/" rel="nofollow">Imagine</a>, <a href="https://doflab.com/en" rel="nofollow">DOF</a>, and <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland</a>.</h3>

<h3>Collect stamps at booths you’re likely visiting anyway and get entered to win some great giveaways—including this year’s grand prize: a foldable Honda electric scooter.</h3>

<h3>You’re already walking the floor. Now it might carry you.</h3>

<p><em>Come see and talk to Elvis and Barb at all these amazing shows coming up in 2026</em>*</p>

<ul>
<li>Cal-Lab Association Meeting in Chicago Feb 19-20 <a href="https://cal-lab.org/" rel="nofollow">https://cal-lab.org/</a></li>
<li>LMT Lab Day Chicago Feb 19-21 <a href="https://lmtmag.com/lmtlabday" rel="nofollow">https://lmtmag.com/lmtlabday</a></li>
<li>Dental Lab Association of Texas Meeting in Dallas Apr 9-11 <a href="https://members.dlat.org/" rel="nofollow">https://members.dlat.org/</a></li>
<li>exocad Insights in Mallorca, Spain Apr 30 - May 1 <a href="https://exocad.com/insights-2026" rel="nofollow">https://exocad.com/insights-2026</a></li>
</ul>

<p>This week Elvis and Barb sit down with Helen Tanaka — a removable, implant, and digital workflow specialist whose career started in one of the most relatable ways possible: as a dental lab driver. What began as a job delivering cases quickly turned into a full-blown passion once she stepped inside the lab and saw what technicians were creating. From trimming dies and waxing copings to managing labs, supporting implant surgeries, teaching doctors chairside, and leading removable and implant teams, Helen shares a journey built on curiosity, persistence, and a deep drive to understand the why behind everything in dental technology.</p>

<p>Helen talks about working her way through crown and bridge fundamentals before discovering her true passion in removables, dentures, implants, and occlusion. After getting real-world lab experience, she attended dental technology school, studied all six specialties, and continued expanding her knowledge through advanced occlusion training and continuing education. She explains why understanding morphology, materials, and occlusal principles is critical — especially today — and why technicians must know more than just the steps of fabrication. For Helen, dentures and implant prosthetics offer the ultimate puzzle, combining anatomy, function, and problem-solving in ways that keep her constantly engaged.</p>

<p>The conversation dives deep into digital dentistry, guided surgery, and removable workflows, with Helen sharing her early experiences launching digital denture and sleep appliance programs long before the workflows were polished. She discusses digital record capture, stackable surgical guides, implant planning, photogrammetry, and where digital still needs improvement — especially for removable prosthetics. While she embraces technology, she stresses that software is only as good as the technician behind it, and that skipping fundamentals creates bigger problems later. Digital is powerful, but it doesn’t replace understanding.</p>

<p>Education is a major theme throughout the episode. Helen regularly teaches doctors and technicians, speaks at courses, supports live implant conversions, and works with dental students. She emphasizes that many clinicians today lack confidence in dentures and removable workflows, often because fundamentals are under-taught, and she sees technicians as essential partners in closing that gap. She and the hosts discuss how removable cases are frequently rushed, underpaid, and misunderstood — even though they replace a critical body function — and why slowing down, capturing correct records, and returning to basics solves many of the “mystery” failures labs see every day.</p>

<p>Helen also shares stories from her time with large organizations and clinical teams, including MicroDental, ClearChoice, <a href="https://arklign.com/" rel="nofollow">Arklign</a>, and implant education centers, where she has worked in technical service, management, training, and quality oversight roles. She talks about networking, mentoring, never burning bridges, and investing in people coming up in the industry. Her approach to both dentistry and life centers around curiosity and accountability — always asking why, always backing decisions with data, and always trying to do the right thing even when no one is looking.</p>

<p>Throughout the episode, the energy stays fun and honest, with stories about speeding delivery runs, early digital growing pains, chairside save-the-case moments, and the reality of fixing cases that skipped key steps. Helen brings passion, technical depth, and a strong belief that knowledge should be shared, not guarded. It’s a conversation about growth, fundamentals, digital evolution, and why great technicians still matter more than ever.</p>

<h3>If you want to grow your business, you need clear insight into what’s happening inside your operation and across your customer journey. That’s where Icortica comes in.</h3>

<h3>At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next.</h3>

<h3>Plus, the Icortica team is incredibly responsive and feels like a true partner in our success.</h3>

<h3>If you’re serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow.</h3>

<hr>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Helen Tanaka.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City.</h3>

<hr>

<h3>Walking the <a href="https://lmtmag.com/lmtlabday" rel="nofollow">Lab Day Chicago</a> floor? Make it worth it.</h3>

<h3>Stop by the <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">FOLLOW-ME! hyperDENT</a> booth (E-27, East Hall) and take part in their Milling Roadmap—a quick, scavenger-hunt-style activity that leads you to key milling partners like <a href="https://www.axsysdental.com/home/" rel="nofollow">Axsys</a>, <a href="https://www.imagineusa.com/" rel="nofollow">Imagine</a>, <a href="https://doflab.com/en" rel="nofollow">DOF</a>, and <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland</a>.</h3>

<h3>Collect stamps at booths you’re likely visiting anyway and get entered to win some great giveaways—including this year’s grand prize: a foldable Honda electric scooter.</h3>

<h3>You’re already walking the floor. Now it might carry you.</h3>

<p><em>Come see and talk to Elvis and Barb at all these amazing shows coming up in 2026</em>*</p>

<ul>
<li>Cal-Lab Association Meeting in Chicago Feb 19-20 <a href="https://cal-lab.org/" rel="nofollow">https://cal-lab.org/</a></li>
<li>LMT Lab Day Chicago Feb 19-21 <a href="https://lmtmag.com/lmtlabday" rel="nofollow">https://lmtmag.com/lmtlabday</a></li>
<li>Dental Lab Association of Texas Meeting in Dallas Apr 9-11 <a href="https://members.dlat.org/" rel="nofollow">https://members.dlat.org/</a></li>
<li>exocad Insights in Mallorca, Spain Apr 30 - May 1 <a href="https://exocad.com/insights-2026" rel="nofollow">https://exocad.com/insights-2026</a></li>
</ul>

<p>This week Elvis and Barb sit down with Helen Tanaka — a removable, implant, and digital workflow specialist whose career started in one of the most relatable ways possible: as a dental lab driver. What began as a job delivering cases quickly turned into a full-blown passion once she stepped inside the lab and saw what technicians were creating. From trimming dies and waxing copings to managing labs, supporting implant surgeries, teaching doctors chairside, and leading removable and implant teams, Helen shares a journey built on curiosity, persistence, and a deep drive to understand the why behind everything in dental technology.</p>

<p>Helen talks about working her way through crown and bridge fundamentals before discovering her true passion in removables, dentures, implants, and occlusion. After getting real-world lab experience, she attended dental technology school, studied all six specialties, and continued expanding her knowledge through advanced occlusion training and continuing education. She explains why understanding morphology, materials, and occlusal principles is critical — especially today — and why technicians must know more than just the steps of fabrication. For Helen, dentures and implant prosthetics offer the ultimate puzzle, combining anatomy, function, and problem-solving in ways that keep her constantly engaged.</p>

<p>The conversation dives deep into digital dentistry, guided surgery, and removable workflows, with Helen sharing her early experiences launching digital denture and sleep appliance programs long before the workflows were polished. She discusses digital record capture, stackable surgical guides, implant planning, photogrammetry, and where digital still needs improvement — especially for removable prosthetics. While she embraces technology, she stresses that software is only as good as the technician behind it, and that skipping fundamentals creates bigger problems later. Digital is powerful, but it doesn’t replace understanding.</p>

<p>Education is a major theme throughout the episode. Helen regularly teaches doctors and technicians, speaks at courses, supports live implant conversions, and works with dental students. She emphasizes that many clinicians today lack confidence in dentures and removable workflows, often because fundamentals are under-taught, and she sees technicians as essential partners in closing that gap. She and the hosts discuss how removable cases are frequently rushed, underpaid, and misunderstood — even though they replace a critical body function — and why slowing down, capturing correct records, and returning to basics solves many of the “mystery” failures labs see every day.</p>

<p>Helen also shares stories from her time with large organizations and clinical teams, including MicroDental, ClearChoice, <a href="https://arklign.com/" rel="nofollow">Arklign</a>, and implant education centers, where she has worked in technical service, management, training, and quality oversight roles. She talks about networking, mentoring, never burning bridges, and investing in people coming up in the industry. Her approach to both dentistry and life centers around curiosity and accountability — always asking why, always backing decisions with data, and always trying to do the right thing even when no one is looking.</p>

<p>Throughout the episode, the energy stays fun and honest, with stories about speeding delivery runs, early digital growing pains, chairside save-the-case moments, and the reality of fixing cases that skipped key steps. Helen brings passion, technical depth, and a strong belief that knowledge should be shared, not guarded. It’s a conversation about growth, fundamentals, digital evolution, and why great technicians still matter more than ever.</p>

<h3>If you want to grow your business, you need clear insight into what’s happening inside your operation and across your customer journey. That’s where Icortica comes in.</h3>

<h3>At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next.</h3>

<h3>Plus, the Icortica team is incredibly responsive and feels like a true partner in our success.</h3>

<h3>If you’re serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow.</h3>

<hr>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Helen Tanaka.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>404: Rik Jacobs &amp; Jess Gray: Gradient Dentures and Grit: Two Conversations from Lab Fest 2025</title>
  <link>https://www.voicesfromthebench.com/404</link>
  <guid isPermaLink="false">f703dea2-5aee-45c2-bf80-ada3633b399e</guid>
  <pubDate>Mon, 22 Dec 2025 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/f703dea2-5aee-45c2-bf80-ada3633b399e.mp3" length="69249193" type="audio/mpeg"/>
  <itunes:episode>404</itunes:episode>
  <itunes:title>Rik Jacobs &amp; Jess Gray: Gradient Dentures and Grit: Two Conversations from Lab Fest 2025</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Live from NOLA Lab Fest, we talk with Rik Jacobs of Novenda Technologies about a game-changing, production-scale 3D printer that can print full dentures and hard/soft appliances in true multi-material, multi-color—without supports and with massive throughput. Then we catch up with Jess Gray, who shares her journey from front desk to running a fast-growing, digitally driven in-house lab, blending analog and digital workflows, facial scanning, All-on-X, and leadership lessons from the bench up.</itunes:subtitle>
  <itunes:duration>1:12:03</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/f/f703dea2-5aee-45c2-bf80-ada3633b399e/cover.jpg?v=1"/>
  <description>We’re coming to you live from NOLA Lab Fest with two very different, but equally nerd-worthy conversations. A HUGE THANKS to Aidite North America (https://www.aidite.com/) that has made this all available. Go show them some serious love. First up, Elvis sits down with Rik Jacobs from Novenda Technologies (https://www.lake3d.com/) to talk about a truly disruptive production-scale 3D printer that can print multi-material and multi-color—at the same time. We dive into voxel-based printing, integrated hard/soft gradients, no supports, water-soluble wax, massive denture and night guard output, and why centralized production labs should be paying very close attention to what Novenda is building next.
Then we switch gears and catch up with Jess Gray, whose career journey is a masterclass in saying “yes,” learning fast, and building something special. From front desk at Aspen to running a rapidly growing in-house lab in the Finger Lakes region, Jess walks us through analog-to-digital dentures, Exocad self-education, facial scanning for All-on-X, in-office workflows, team building, and what it really takes to scale a lab while still loving the bench. This episode is packed with inspiration, tech talk, and real-world lab ownership lessons you don’t hear every day.
Happy Holidays from Ivoclar!
As the year comes to a close, all of us at Ivoclar want to extend our heartfelt gratitude to the incredible Voices From the Bench community. Thank you for your partnership, your trust, and the support you’ve shown throughout the year.
From our Ivoclar family to yours, we wish you a joyful, healthy, and safe holiday season.
May your days be merry, your nights be bright, and your smiles shine like freshly fallen snow.
Ho, ho, ho — Happy Holidays from Ivoclar!
Big news is coming your way in the world of CAM. Our friends at Ivoclar have teamed up with FOLLOW-ME! Technology (https://www.follow-me-tech.com/) to bring the Ivotion Denture System (https://www.ivoclar.com/en_us/products/digital-processes/ivotion) into the HyperDent CAM (https://www.follow-me-tech.com/hyperdent/) workflow.
That’s right—your favorite pre-shaded, two-layer Ivotion discs, the ones that let you design and mill a complete denture in one seamless process with no bonding and no mess, are now moving beyond closed systems. Thanks to this new partnership, Ivotion can finally be milled on open machines through HyperDent.
And it gets better: you’ll first see this powerful workflow available on the Roland DWX-53 series mills (https://www.rolanddga.com/products/dental/dwx-53d)—already a staple in so many labs—as well as the Imagine iMills (https://www.imagineusa.com/legacy/s/mills/imill).
If you’ve been waiting for a faster, cleaner, more flexible way to produce full dentures, this is it. Ivoclar and FOLLOW-ME! just made the future of denture manufacturing wide open.
Get ready—HyperDent is about to change the way you mill Ivotion.
 Special Guests: Jess Gray and Rik Jacobs.
</description>
  <itunes:keywords>dental, technician, laboratory, 3D printing, multi-material, multi-color, voxel printing, dentures, night guards, hard-soft appliances, digital dentures, Exocad, facial scanning, Instarisa, All-on-X, lab ownership, in-house lab, analog workflow, digital workflow, PMMA, zirconia, production dentistry, lab growth, technician education, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>We’re coming to you live from NOLA Lab Fest with two very different, but equally nerd-worthy conversations. A HUGE THANKS to <strong><a href="https://www.aidite.com/" rel="nofollow">Aidite North America</a></strong> that has made this all available. Go show them some serious love. First up, Elvis sits down with <strong>Rik Jacobs</strong> from <a href="https://www.lake3d.com/" rel="nofollow">Novenda Technologies</a> to talk about a truly disruptive production-scale 3D printer that can print multi-material and multi-color—at the same time. We dive into voxel-based printing, integrated hard/soft gradients, no supports, water-soluble wax, massive denture and night guard output, and why centralized production labs should be paying very close attention to what Novenda is building next.</p>

<p>Then we switch gears and catch up with <strong>Jess Gray</strong>, whose career journey is a masterclass in saying “yes,” learning fast, and building something special. From front desk at Aspen to running a rapidly growing in-house lab in the Finger Lakes region, Jess walks us through analog-to-digital dentures, Exocad self-education, facial scanning for All-on-X, in-office workflows, team building, and what it really takes to scale a lab while still loving the bench. This episode is packed with inspiration, tech talk, and real-world lab ownership lessons you don’t hear every day.</p>

<h3>Happy Holidays from Ivoclar!</h3>

<h3>As the year comes to a close, all of us at Ivoclar want to extend our heartfelt gratitude to the incredible Voices From the Bench community. Thank you for your partnership, your trust, and the support you’ve shown throughout the year.</h3>

<h3>From our Ivoclar family to yours, we wish you a joyful, healthy, and safe holiday season.</h3>

<h3>May your days be merry, your nights be bright, and your smiles shine like freshly fallen snow.</h3>

<h3>Ho, ho, ho — Happy Holidays from Ivoclar!</h3>

<hr>

<h3>Big news is coming your way in the world of CAM. Our friends at Ivoclar have teamed up with <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology</a> to bring the <a href="https://www.ivoclar.com/en_us/products/digital-processes/ivotion" rel="nofollow">Ivotion Denture System</a> into the<a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow"> HyperDent CAM</a> workflow.</h3>

<h3>That’s right—your favorite pre-shaded, two-layer Ivotion discs, the ones that let you design and mill a complete denture in one seamless process with no bonding and no mess, are now moving beyond closed systems. Thanks to this new partnership, Ivotion can finally be milled on open machines through HyperDent.</h3>

<h3>And it gets better: you’ll first see this powerful workflow available on the <a href="https://www.rolanddga.com/products/dental/dwx-53d" rel="nofollow">Roland DWX-53 series mills</a>—already a staple in so many labs—as well as the <a href="https://www.imagineusa.com/legacy/s/mills/imill" rel="nofollow">Imagine iMills</a>.</h3>

<h3>If you’ve been waiting for a faster, cleaner, more flexible way to produce full dentures, this is it. Ivoclar and FOLLOW-ME! just made the future of denture manufacturing wide open.</h3>

<h3>Get ready—HyperDent is about to change the way you mill Ivotion.</h3><p>Special Guests: Jess Gray and Rik Jacobs.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>We’re coming to you live from NOLA Lab Fest with two very different, but equally nerd-worthy conversations. A HUGE THANKS to <strong><a href="https://www.aidite.com/" rel="nofollow">Aidite North America</a></strong> that has made this all available. Go show them some serious love. First up, Elvis sits down with <strong>Rik Jacobs</strong> from <a href="https://www.lake3d.com/" rel="nofollow">Novenda Technologies</a> to talk about a truly disruptive production-scale 3D printer that can print multi-material and multi-color—at the same time. We dive into voxel-based printing, integrated hard/soft gradients, no supports, water-soluble wax, massive denture and night guard output, and why centralized production labs should be paying very close attention to what Novenda is building next.</p>

<p>Then we switch gears and catch up with <strong>Jess Gray</strong>, whose career journey is a masterclass in saying “yes,” learning fast, and building something special. From front desk at Aspen to running a rapidly growing in-house lab in the Finger Lakes region, Jess walks us through analog-to-digital dentures, Exocad self-education, facial scanning for All-on-X, in-office workflows, team building, and what it really takes to scale a lab while still loving the bench. This episode is packed with inspiration, tech talk, and real-world lab ownership lessons you don’t hear every day.</p>

<h3>Happy Holidays from Ivoclar!</h3>

<h3>As the year comes to a close, all of us at Ivoclar want to extend our heartfelt gratitude to the incredible Voices From the Bench community. Thank you for your partnership, your trust, and the support you’ve shown throughout the year.</h3>

<h3>From our Ivoclar family to yours, we wish you a joyful, healthy, and safe holiday season.</h3>

<h3>May your days be merry, your nights be bright, and your smiles shine like freshly fallen snow.</h3>

<h3>Ho, ho, ho — Happy Holidays from Ivoclar!</h3>

<hr>

<h3>Big news is coming your way in the world of CAM. Our friends at Ivoclar have teamed up with <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology</a> to bring the <a href="https://www.ivoclar.com/en_us/products/digital-processes/ivotion" rel="nofollow">Ivotion Denture System</a> into the<a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow"> HyperDent CAM</a> workflow.</h3>

<h3>That’s right—your favorite pre-shaded, two-layer Ivotion discs, the ones that let you design and mill a complete denture in one seamless process with no bonding and no mess, are now moving beyond closed systems. Thanks to this new partnership, Ivotion can finally be milled on open machines through HyperDent.</h3>

<h3>And it gets better: you’ll first see this powerful workflow available on the <a href="https://www.rolanddga.com/products/dental/dwx-53d" rel="nofollow">Roland DWX-53 series mills</a>—already a staple in so many labs—as well as the <a href="https://www.imagineusa.com/legacy/s/mills/imill" rel="nofollow">Imagine iMills</a>.</h3>

<h3>If you’ve been waiting for a faster, cleaner, more flexible way to produce full dentures, this is it. Ivoclar and FOLLOW-ME! just made the future of denture manufacturing wide open.</h3>

<h3>Get ready—HyperDent is about to change the way you mill Ivotion.</h3><p>Special Guests: Jess Gray and Rik Jacobs.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>401: Seth Smith and Ryan Alexander: From Chaos to Clicks: The GreatLab.io Upgrade</title>
  <link>https://www.voicesfromthebench.com/401</link>
  <guid isPermaLink="false">419d9638-5778-4074-8308-04094d45de64</guid>
  <pubDate>Mon, 01 Dec 2025 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/419d9638-5778-4074-8308-04094d45de64.mp3" length="63962846" type="audio/mpeg"/>
  <itunes:episode>401</itunes:episode>
  <itunes:title>Seth Smith and Ryan Alexander: From Chaos to Clicks: The GreatLab.io Upgrade</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Seth Smith from Greatlab.io joins the podcast to share how his team built a modern, automation-driven lab management system that streamlines booking, communication, scanning, and workflow for labs of all sizes. Ryan Alexander from Vitality Dental Arts explains how switching to GreatLab dramatically reduced calls, sped up case processing, improved technician efficiency, and transformed their day-to-day operations almost overnight.</itunes:subtitle>
  <itunes:duration>1:06:33</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/4/419d9638-5778-4074-8308-04094d45de64/cover.jpg?v=1"/>
  <description>This week, we sit down with Seth Smith, founder of the rapidly growing lab software company Greatlab.io (https://www.greatlab.io/), and Ryan Alexander from Vitality Dental Arts (https://www.vitalitydentalarts.com/), who’s been living the GreatLab life since May and has plenty to say about it.
Seth shares the long, winding road from e-commerce to dentistry, to clear aligners, to scanners, and finally to building what he hopes becomes the most modern, integrated, and speed-driven LMS in the industry. He talks workflow obsession, eliminating downloads, killing paper dockets, listening to lab pain points, and why he’s visited over 100 labs (and keeps going).
Ryan brings the real-world perspective from a 100-tech lab that went through multiple LMS transitions before landing on GreatLab. He explains how their booking teams shrank, inbound calls dropped by 50%, audits disappeared, and technicians suddenly found computers they “didn’t have” once the system made their jobs easier. From the CRM that kills phone tag to ScanHub pulling every scanner into one feed, Ryan breaks down exactly what changed on the bench, in customer service, and across production.
We also dig into bad scans (yes, 20% of them), doctor communication, automatic file routing, task automation, shipping integrations, data migration fears, and why some labs should not switch systems unless they’re truly ready to modernize.
If you’ve ever wondered what a cloud-based, automation-heavy, lab-built-from-the-ground-up LMS looks like—or why another lab described GreatLab as “a Ferrari while everyone else is a Civic”—this episode lays it all out.
Learn more or request a demo: greatlab.io
Find them in Vegas at NADL Visions (https://www.nadl.org/nadl-vision-21) and in Chicago at Lab Day (https://lmtmag.com/lmtlabday)!
Happy Holidays from Ivoclar!
As the year comes to a close, all of us at Ivoclar want to extend our heartfelt gratitude to the incredible Voices From the Bench community. Thank you for your partnership, your trust, and the support you’ve shown throughout the year.
From our Ivoclar family to yours, we wish you a joyful, healthy, and safe holiday season.
May your days be merry, your nights be bright, and your smiles shine like freshly fallen snow.
Ho, ho, ho — Happy Holidays from Ivoclar!
Elvis and Barb are gearing up for their chat with the HyperDent Dude himself, Jordan Greenberg from FOLLOW-ME! Technology (https://www.follow-me-tech.com/). At LabFest, Elvis found out that every hyperDENT (https://www.follow-me-tech.com/hyperdent/) license comes with Template Editor Lite — a built-in feature that lets you make safe, customized tweaks to your milling strategies. Whether you want to prioritize surface quality or speed, this tool gives you the control to fine-tune your results while FOLLOW-ME! keeps everything validated and reliable.
Because in the end, us lab techs love to tinker — and hyperDENT makes it easy to choose your own CAM-venture.
Special Guests: Ryan Alexander and Seth Smith.
</description>
  <itunes:keywords>dental, technician, laboratory, GreatLab.io, lab software, LMS, ScanHub, automation, case management, CRM, digital workflow, dental lab, Vitality Dental Arts, iTero, Medit, DS Core, efficiency, booking, communication, onboarding, integrations, AI mapping, task management, paperless, scan quality, bad scans, doctor communication, cloud-based, data migration, shipping integration, production tracking, technician workflow, capacity planning, digital dentistry, lab operations, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>This week, we sit down with Seth Smith, founder of the rapidly growing lab software company <a href="https://www.greatlab.io/" rel="nofollow">Greatlab.io</a>, and Ryan Alexander from <a href="https://www.vitalitydentalarts.com/" rel="nofollow">Vitality Dental Arts</a>, who’s been living the GreatLab life since May and has plenty to say about it.</p>

<p>Seth shares the long, winding road from e-commerce to dentistry, to clear aligners, to scanners, and finally to building what he hopes becomes the most modern, integrated, and speed-driven LMS in the industry. He talks workflow obsession, eliminating downloads, killing paper dockets, listening to lab pain points, and why he’s visited over 100 labs (and keeps going).</p>

<p>Ryan brings the real-world perspective from a 100-tech lab that went through multiple LMS transitions before landing on GreatLab. He explains how their booking teams shrank, inbound calls dropped by 50%, audits disappeared, and technicians suddenly found computers they “didn’t have” once the system made their jobs easier. From the CRM that kills phone tag to ScanHub pulling every scanner into one feed, Ryan breaks down exactly what changed on the bench, in customer service, and across production.</p>

<p>We also dig into bad scans (yes, 20% of them), doctor communication, automatic file routing, task automation, shipping integrations, data migration fears, and why some labs should not switch systems unless they’re truly ready to modernize.</p>

<p>If you’ve ever wondered what a cloud-based, automation-heavy, lab-built-from-the-ground-up LMS looks like—or why another lab described GreatLab as “a Ferrari while everyone else is a Civic”—this episode lays it all out.</p>

<p>Learn more or request a demo: greatlab.io<br>
Find them in Vegas at <a href="https://www.nadl.org/nadl-vision-21" rel="nofollow">NADL Visions</a> and in <a href="https://lmtmag.com/lmtlabday" rel="nofollow">Chicago at Lab Day</a>!</p>

<h3>Happy Holidays from Ivoclar!</h3>

<h3>As the year comes to a close, all of us at Ivoclar want to extend our heartfelt gratitude to the incredible Voices From the Bench community. Thank you for your partnership, your trust, and the support you’ve shown throughout the year.</h3>

<h3>From our Ivoclar family to yours, we wish you a joyful, healthy, and safe holiday season.</h3>

<h3>May your days be merry, your nights be bright, and your smiles shine like freshly fallen snow.</h3>

<h3>Ho, ho, ho — Happy Holidays from Ivoclar!</h3>

<hr>

<h3>Elvis and Barb are gearing up for their chat with the HyperDent Dude himself, Jordan Greenberg from <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology</a>. At LabFest, Elvis found out that every <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">hyperDENT</a> license comes with Template Editor Lite — a built-in feature that lets you make safe, customized tweaks to your milling strategies. Whether you want to prioritize surface quality or speed, this tool gives you the control to fine-tune your results while FOLLOW-ME! keeps everything validated and reliable.</h3>

<h3>Because in the end, us lab techs love to tinker — and hyperDENT makes it easy to choose your own CAM-venture.</h3><p>Special Guests: Ryan Alexander and Seth Smith.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>This week, we sit down with Seth Smith, founder of the rapidly growing lab software company <a href="https://www.greatlab.io/" rel="nofollow">Greatlab.io</a>, and Ryan Alexander from <a href="https://www.vitalitydentalarts.com/" rel="nofollow">Vitality Dental Arts</a>, who’s been living the GreatLab life since May and has plenty to say about it.</p>

<p>Seth shares the long, winding road from e-commerce to dentistry, to clear aligners, to scanners, and finally to building what he hopes becomes the most modern, integrated, and speed-driven LMS in the industry. He talks workflow obsession, eliminating downloads, killing paper dockets, listening to lab pain points, and why he’s visited over 100 labs (and keeps going).</p>

<p>Ryan brings the real-world perspective from a 100-tech lab that went through multiple LMS transitions before landing on GreatLab. He explains how their booking teams shrank, inbound calls dropped by 50%, audits disappeared, and technicians suddenly found computers they “didn’t have” once the system made their jobs easier. From the CRM that kills phone tag to ScanHub pulling every scanner into one feed, Ryan breaks down exactly what changed on the bench, in customer service, and across production.</p>

<p>We also dig into bad scans (yes, 20% of them), doctor communication, automatic file routing, task automation, shipping integrations, data migration fears, and why some labs should not switch systems unless they’re truly ready to modernize.</p>

<p>If you’ve ever wondered what a cloud-based, automation-heavy, lab-built-from-the-ground-up LMS looks like—or why another lab described GreatLab as “a Ferrari while everyone else is a Civic”—this episode lays it all out.</p>

<p>Learn more or request a demo: greatlab.io<br>
Find them in Vegas at <a href="https://www.nadl.org/nadl-vision-21" rel="nofollow">NADL Visions</a> and in <a href="https://lmtmag.com/lmtlabday" rel="nofollow">Chicago at Lab Day</a>!</p>

<h3>Happy Holidays from Ivoclar!</h3>

<h3>As the year comes to a close, all of us at Ivoclar want to extend our heartfelt gratitude to the incredible Voices From the Bench community. Thank you for your partnership, your trust, and the support you’ve shown throughout the year.</h3>

<h3>From our Ivoclar family to yours, we wish you a joyful, healthy, and safe holiday season.</h3>

<h3>May your days be merry, your nights be bright, and your smiles shine like freshly fallen snow.</h3>

<h3>Ho, ho, ho — Happy Holidays from Ivoclar!</h3>

<hr>

<h3>Elvis and Barb are gearing up for their chat with the HyperDent Dude himself, Jordan Greenberg from <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology</a>. At LabFest, Elvis found out that every <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">hyperDENT</a> license comes with Template Editor Lite — a built-in feature that lets you make safe, customized tweaks to your milling strategies. Whether you want to prioritize surface quality or speed, this tool gives you the control to fine-tune your results while FOLLOW-ME! keeps everything validated and reliable.</h3>

<h3>Because in the end, us lab techs love to tinker — and hyperDENT makes it easy to choose your own CAM-venture.</h3><p>Special Guests: Ryan Alexander and Seth Smith.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>336: A FREE Jamie Stover with Every Carbon Printer</title>
  <link>https://www.voicesfromthebench.com/336</link>
  <guid isPermaLink="false">f8781d3c-399d-4c1b-a424-fefb86470bb0</guid>
  <pubDate>Mon, 02 Sep 2024 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/f8781d3c-399d-4c1b-a424-fefb86470bb0.mp3" length="66577180" type="audio/mpeg"/>
  <itunes:episode>336</itunes:episode>
  <itunes:title>A FREE Jamie Stover with Every Carbon Printer</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week we talk to ex-delivery driver, ex-bench tech, ex-lab manager, ex-operations manager, to current Senior Manager of Application Strategy and Integration with Carbon Printer and current Chair of the National Board of Certification in Dental Laboratory Technology.</itunes:subtitle>
  <itunes:duration>1:09:16</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/f/f8781d3c-399d-4c1b-a424-fefb86470bb0/cover.jpg?v=1"/>
  <description>SHIRTS ARE BACK! *Elvis &amp;amp; Barbara are excited to release two new shirts (along with long sleeves and hoodies) to get ready for fall!  This time we have two designs, one for removable techs and one for fixed. 
“Just say no to brushing”- idea and the denture is from Brittany Mitchell:
https://www.bonfire.com/shirt-for-removable-techs/
“Don’t pull out” features art work from Charlie Barbour at CIMBdesign: (https://www.redbubble.com/people/cimbdesign/shop?asc=u). https://www.bonfire.com/shirt-for-fixed-techs/
You should be able to both shirts in your cart if you want both…. And this time the podcast logo is on the back!
Just a reminder that 100% of the profits get donated to the Foundation For Dental Laboratory Technology (https://dentallabfoundation.org/).
*Sale ends September 14th.
On September 11th in Fort Worth, Texas, the 10th annual Race For the Future (https://dentallabfoundation.org/news-events/race-for-the-future/) will take place to raise money for the Foundation For Dental Laboratory Technology (https://dentallabfoundation.org/).  Barb is doing her 9th solo race and Elvis is teaming up with Mark Williamson and Bobby Kenney to form The Abutments. Go to dentallabfoundation.org and click on the DONATE TODAY button. There you need to log in or create an account. Then select “Race for the Future” and enter the name of either Barb Warner or the Abutments, then the amount you want to donate.
Join the Race: https://fdlt.memberclicks.net/donor-form
Meet Jamie Stover. If you spend any time at dental shows or just around the industry in general, you have probably crossed paths with Jamie before. You see, Jamie started in the industry back in 1998 after a suggestion from his dentist brother. After finding his way into a dental lab, Jamie has been a delivery driver, model room technician, ceramist, and so much more. It wasn't long before he was manager and even Operations Manager. While he was moving the lab from analog to digital, Jamie found the Carbon Printer (https://www.carbon3d.com/) and discovered something great. He now works for them as Senior Manager of Application Strategy and Integration. What does that mean? Well, we had to ask too. Turns out Jamie gets to help any lab with a Carbon printer with any question or issue the lab has. Even if it isn't related to the Carbon Printer. How cool is that? He's also the current Chair of The National Board for Certification (https://nbccert.org/homepage.cfm) in Dental Laboratory Technology and talks about the importance of getting your certification and giving back to the industry. 
Introducing Ivotion Digital Dentures (https://www.ivoclar.com/en_us/products/digital-processes/ivotion) from Ivoclar (https://www.ivoclar.com/en_us) – Experience unparalleled precision and efficiency with Ivoclar‘s state-of-the-art digital denture workflow.
Ivotion is available in their patent pending monolithic disc that combines denture base and tooth materials in one seamless puck. Or if you lab needs more flexibility, Ivotion is also available as stand-alone discs - Ivotion Base, Dent and Dent Multi all in 98mm width to fit your favorite milling machine.
With Ivotion you can streamline your lab’s processes, reduce production time, and enhance patient satisfaction. Elevate your lab's capabilities with Ivotion Digital Dentures – where innovation meets perfection. Discover the future of dentures today with Ivoclar."  Thanks for your continued support of the podcast Ivoclar.
Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best.
 Special Guest: Jamie Stover CDT.
</description>
  <itunes:keywords>dental, technician, laboratory, carbon, 3d printing, delivery driver, bench work, NADL University, Washington State, Bates Technical College, handwritten, GPS, communication, management, technology, fixed, removable, education, helping, sharing, knowledge, digital dentures, NBC, digital workflow, CDT, get involved, podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p><strong>SHIRTS ARE BACK! **Elvis &amp; Barbara are excited to release two new shirts (along with long sleeves and hoodies) to get ready for fall!  This time we have two designs, one for removable techs and one for fixed. <br>
“Just say no to brushing”- idea and the denture is from Brittany Mitchell:<br>
<a href="https://www.bonfire.com/shirt-for-removable-techs/" rel="nofollow">https://www.bonfire.com/shirt-for-removable-techs/</a><br>
“Don’t pull out” features art work from <a href="https://www.redbubble.com/people/cimbdesign/shop?asc=u" rel="nofollow">Charlie Barbour at CIMBdesign:</a>. <a href="https://www.bonfire.com/shirt-for-fixed-techs/" rel="nofollow">https://www.bonfire.com/shirt-for-fixed-techs/</a><br>
You should be able to both shirts in your cart if you want both…. And this time the podcast logo is on the back!<br>
Just a reminder that 100% of the profits get donated to the <a href="https://dentallabfoundation.org/" rel="nofollow">Foundation For Dental Laboratory Technology</a>.<br>
**Sale ends September 14th.</strong></p>

<p>On September 11th in Fort Worth, Texas, the 10th annual <a href="https://dentallabfoundation.org/news-events/race-for-the-future/" rel="nofollow">Race For the Future</a> will take place to raise money for the <a href="https://dentallabfoundation.org/" rel="nofollow">Foundation For Dental Laboratory Technology</a>.  Barb is doing her 9th solo race and Elvis is teaming up with Mark Williamson and Bobby Kenney to form The Abutments. Go to dentallabfoundation.org and click on the DONATE TODAY button. There you need to log in or create an account. Then select “Race for the Future” and enter the name of either Barb Warner or the Abutments, then the amount you want to donate.<br>
Join the Race: <a href="https://fdlt.memberclicks.net/donor-form" rel="nofollow">https://fdlt.memberclicks.net/donor-form</a></p>

<p>Meet Jamie Stover. If you spend any time at dental shows or just around the industry in general, you have probably crossed paths with Jamie before. You see, Jamie started in the industry back in 1998 after a suggestion from his dentist brother. After finding his way into a dental lab, Jamie has been a delivery driver, model room technician, ceramist, and so much more. It wasn&#39;t long before he was manager and even Operations Manager. While he was moving the lab from analog to digital, Jamie found the <a href="https://www.carbon3d.com/" rel="nofollow">Carbon Printer</a> and discovered something great. He now works for them as Senior Manager of Application Strategy and Integration. What does that mean? Well, we had to ask too. Turns out Jamie gets to help any lab with a Carbon printer with any question or issue the lab has. Even if it isn&#39;t related to the Carbon Printer. How cool is that? He&#39;s also the current Chair of <a href="https://nbccert.org/homepage.cfm" rel="nofollow">The National Board for Certification</a> in Dental Laboratory Technology and talks about the importance of getting your certification and giving back to the industry. </p>

<h3>Introducing <a href="https://www.ivoclar.com/en_us/products/digital-processes/ivotion" rel="nofollow">Ivotion Digital Dentures</a> from <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> – Experience unparalleled precision and efficiency with Ivoclar‘s state-of-the-art digital denture workflow.</h3>

<h3>Ivotion is available in their patent pending monolithic disc that combines denture base and tooth materials in one seamless puck. Or if you lab needs more flexibility, Ivotion is also available as stand-alone discs - Ivotion Base, Dent and Dent Multi all in 98mm width to fit your favorite milling machine.</h3>

<h3>With Ivotion you can streamline your lab’s processes, reduce production time, and enhance patient satisfaction. Elevate your lab&#39;s capabilities with Ivotion Digital Dentures – where innovation meets perfection. Discover the future of dentures today with Ivoclar.&quot;  Thanks for your continued support of the podcast Ivoclar.</h3>

<h3>Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best.</h3><p>Special Guest: Jamie Stover CDT.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p><strong>SHIRTS ARE BACK! **Elvis &amp; Barbara are excited to release two new shirts (along with long sleeves and hoodies) to get ready for fall!  This time we have two designs, one for removable techs and one for fixed. <br>
“Just say no to brushing”- idea and the denture is from Brittany Mitchell:<br>
<a href="https://www.bonfire.com/shirt-for-removable-techs/" rel="nofollow">https://www.bonfire.com/shirt-for-removable-techs/</a><br>
“Don’t pull out” features art work from <a href="https://www.redbubble.com/people/cimbdesign/shop?asc=u" rel="nofollow">Charlie Barbour at CIMBdesign:</a>. <a href="https://www.bonfire.com/shirt-for-fixed-techs/" rel="nofollow">https://www.bonfire.com/shirt-for-fixed-techs/</a><br>
You should be able to both shirts in your cart if you want both…. And this time the podcast logo is on the back!<br>
Just a reminder that 100% of the profits get donated to the <a href="https://dentallabfoundation.org/" rel="nofollow">Foundation For Dental Laboratory Technology</a>.<br>
**Sale ends September 14th.</strong></p>

<p>On September 11th in Fort Worth, Texas, the 10th annual <a href="https://dentallabfoundation.org/news-events/race-for-the-future/" rel="nofollow">Race For the Future</a> will take place to raise money for the <a href="https://dentallabfoundation.org/" rel="nofollow">Foundation For Dental Laboratory Technology</a>.  Barb is doing her 9th solo race and Elvis is teaming up with Mark Williamson and Bobby Kenney to form The Abutments. Go to dentallabfoundation.org and click on the DONATE TODAY button. There you need to log in or create an account. Then select “Race for the Future” and enter the name of either Barb Warner or the Abutments, then the amount you want to donate.<br>
Join the Race: <a href="https://fdlt.memberclicks.net/donor-form" rel="nofollow">https://fdlt.memberclicks.net/donor-form</a></p>

<p>Meet Jamie Stover. If you spend any time at dental shows or just around the industry in general, you have probably crossed paths with Jamie before. You see, Jamie started in the industry back in 1998 after a suggestion from his dentist brother. After finding his way into a dental lab, Jamie has been a delivery driver, model room technician, ceramist, and so much more. It wasn&#39;t long before he was manager and even Operations Manager. While he was moving the lab from analog to digital, Jamie found the <a href="https://www.carbon3d.com/" rel="nofollow">Carbon Printer</a> and discovered something great. He now works for them as Senior Manager of Application Strategy and Integration. What does that mean? Well, we had to ask too. Turns out Jamie gets to help any lab with a Carbon printer with any question or issue the lab has. Even if it isn&#39;t related to the Carbon Printer. How cool is that? He&#39;s also the current Chair of <a href="https://nbccert.org/homepage.cfm" rel="nofollow">The National Board for Certification</a> in Dental Laboratory Technology and talks about the importance of getting your certification and giving back to the industry. </p>

<h3>Introducing <a href="https://www.ivoclar.com/en_us/products/digital-processes/ivotion" rel="nofollow">Ivotion Digital Dentures</a> from <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> – Experience unparalleled precision and efficiency with Ivoclar‘s state-of-the-art digital denture workflow.</h3>

<h3>Ivotion is available in their patent pending monolithic disc that combines denture base and tooth materials in one seamless puck. Or if you lab needs more flexibility, Ivotion is also available as stand-alone discs - Ivotion Base, Dent and Dent Multi all in 98mm width to fit your favorite milling machine.</h3>

<h3>With Ivotion you can streamline your lab’s processes, reduce production time, and enhance patient satisfaction. Elevate your lab&#39;s capabilities with Ivotion Digital Dentures – where innovation meets perfection. Discover the future of dentures today with Ivoclar.&quot;  Thanks for your continued support of the podcast Ivoclar.</h3>

<h3>Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best.</h3><p>Special Guest: Jamie Stover CDT.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>277: Lab Day West Coast Stories Part 3 with Amber Rodriguez and Robert &amp; Ardith Berger</title>
  <link>https://www.voicesfromthebench.com/277</link>
  <guid isPermaLink="false">e28c01b3-bcae-4c38-b75f-2ea8ddc20523</guid>
  <pubDate>Mon, 17 Jul 2023 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/e28c01b3-bcae-4c38-b75f-2ea8ddc20523.mp3" length="26221340" type="audio/mpeg"/>
  <itunes:episode>277</itunes:episode>
  <itunes:title>Lab Day West Coast Stories Part 3 with Amber Rodriguez and Robert &amp; Ardith Berger</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>We are back with Ivoclar at the LMT Lab Day West where we talk to Amber Rodriguez from Preat and two living legends Robert &amp; Ardith Berger talking about the legacy of Belle de St. Claire.</itunes:subtitle>
  <itunes:duration>54:29</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/e/e28c01b3-bcae-4c38-b75f-2ea8ddc20523/cover.jpg?v=1"/>
  <description>On August 27th many brave and fearless dental technicians will take to the water and road to participate in the 2023 Chicago Triathlon (https://www.chicagotriathlon.com/). They don't do it for fame or personal gain, but to raise money for the Foundation For Dental Laboratory Technology (https://dentallabfoundation.org/).
PLEASE head over to dentallabfoundation.org (https://dentallabfoundation.org/) and click the DONATE TODAY button. Log in and choose the “Race for the Future” option. There you can put the name of a racer you want to sponsor. You can put:
Barb Warner
Team Abutments (Elvis Dahl, Mark Williamson, Bobby Kennedy)
Voices From the Bench (50/50 split between Barb and Elvis' team)
Come see Elvis and Barb on stage together for the first time as we record an episode in front of a live audience!
Register for the Ladies of the Mill Summit in Chattanooga, TN on July 21-22 (https://www.ladiesofthemill.com/)
Long before this crazy hot summer even started, Ivoclar (https://www.ivoclar.com/en_us) invited Elvis and Barb to set up and record at LMT (https://lmtmag.com/) Lab Day West. As soon as the crowds started, the recording took off and this week we talk to three wonderful people. First up is Amber Rodriguez from Preat (https://www.preat.com/). Amber was speaking for the first time, so of course we talked about that, but we also talk about her going from no implant experience to becoming known for her vast knowledge of implants and attachments and how they handle discontinued implant systems.  Then we had the extreme pleasure of meeting two ROCK STARS in our industry. Long before scanners, mills, and printers there were technicians making their own tools for a better workflow and if you do it well enough, someone else will buy it. That is what Robert and Ardith Berger did when they started Belle de St. Claire. With over 500 products and 21 patents, they invented many tools and equipment that became staples in analog dental labs. They reflect on those early days, how they changed the industry, and what they did when it was time to move on.
Did you know that not all Zirconia is the same?
ZirCAD Prime (https://www.ivoclar.com/en_li/products/digital-processes/ips-e.max-zircad-prime-family) Zirconia from Ivoclar (https://www.ivoclar.com/en_us) is uniquely produced with Gradient Technology which allows two powders that normally sinter at different intervals,  to be combined into one material which sinters uniformly.  The manufacturing process not only optimizes the translucent properties but also creates a seamless progression of shade while maintaining optimal strength.
ZirCAD prime is now more affordable than ever and will give you results that your Dentists will notice!  Contact your local Ivoclar Sales representative today to find out more about Prime and how Ivoclar can support your success! Tell them you heard it on the podcast and get a FREE Prime disc to try – just use promo code 723!
 Special Guests: Amber Rodriguez, Ardith Berger, and Robert Berger.
</description>
  <itunes:keywords>dental, technician, laboratory, lab day West, Ivoclar, implants, abutments, tissue level, tri-lobe, public speaking, improving, digital workflow, bars, packing porcelain, table clinics, handmade, electronic waxer, dipping wax, Kerr, President of AAED, podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>On August 27th many brave and fearless dental technicians will take to the water and road to participate in the <a href="https://www.chicagotriathlon.com/" rel="nofollow">2023 Chicago Triathlon</a>. They don&#39;t do it for fame or personal gain, but to raise money for the <a href="https://dentallabfoundation.org/" rel="nofollow">Foundation For Dental Laboratory Technology</a>.<br>
PLEASE head over to <a href="https://dentallabfoundation.org/" rel="nofollow">dentallabfoundation.org</a> and click the <strong>DONATE TODAY</strong> button. Log in and choose the <strong>“Race for the Future”</strong> option. There you can put the name of a racer you want to sponsor. You can put:</p>

<p><strong>Barb Warner<br>
Team Abutments (Elvis Dahl, Mark Williamson, Bobby Kennedy)<br>
Voices From the Bench (50/50 split between Barb and Elvis&#39; team)</strong></p>

<p>Come see Elvis and Barb on stage together for the first time as we record an episode in front of a live audience!<br>
<a href="https://www.ladiesofthemill.com/" rel="nofollow">Register for the Ladies of the Mill Summit in Chattanooga, TN on July 21-22</a></p>

<p>Long before this crazy hot summer even started, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> invited Elvis and Barb to set up and record at <a href="https://lmtmag.com/" rel="nofollow">LMT</a> Lab Day West. As soon as the crowds started, the recording took off and this week we talk to three wonderful people. First up is Amber Rodriguez from <a href="https://www.preat.com/" rel="nofollow">Preat</a>. Amber was speaking for the first time, so of course we talked about that, but we also talk about her going from no implant experience to becoming known for her vast knowledge of implants and attachments and how they handle discontinued implant systems.  Then we had the extreme pleasure of meeting two ROCK STARS in our industry. Long before scanners, mills, and printers there were technicians making their own tools for a better workflow and if you do it well enough, someone else will buy it. That is what Robert and Ardith Berger did when they started Belle de St. Claire. With over 500 products and 21 patents, they invented many tools and equipment that became staples in analog dental labs. They reflect on those early days, how they changed the industry, and what they did when it was time to move on.</p>

<h3>Did you know that not all Zirconia is the same?</h3>

<h3><a href="https://www.ivoclar.com/en_li/products/digital-processes/ips-e.max-zircad-prime-family" rel="nofollow">ZirCAD Prime</a> Zirconia from <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> is uniquely produced with Gradient Technology which allows two powders that normally sinter at different intervals,  to be combined into one material which sinters uniformly.  The manufacturing process not only optimizes the translucent properties but also creates a seamless progression of shade while maintaining optimal strength.</h3>

<h3>ZirCAD prime is now more affordable than ever and will give you results that your Dentists will notice!  Contact your local Ivoclar Sales representative today to find out more about Prime and how Ivoclar can support your success! Tell them you heard it on the podcast and get a FREE Prime disc to try – just use promo code 723!</h3><p>Special Guests: Amber Rodriguez, Ardith Berger, and Robert Berger.</p>]]>
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    <![CDATA[<p>On August 27th many brave and fearless dental technicians will take to the water and road to participate in the <a href="https://www.chicagotriathlon.com/" rel="nofollow">2023 Chicago Triathlon</a>. They don&#39;t do it for fame or personal gain, but to raise money for the <a href="https://dentallabfoundation.org/" rel="nofollow">Foundation For Dental Laboratory Technology</a>.<br>
PLEASE head over to <a href="https://dentallabfoundation.org/" rel="nofollow">dentallabfoundation.org</a> and click the <strong>DONATE TODAY</strong> button. Log in and choose the <strong>“Race for the Future”</strong> option. There you can put the name of a racer you want to sponsor. You can put:</p>

<p><strong>Barb Warner<br>
Team Abutments (Elvis Dahl, Mark Williamson, Bobby Kennedy)<br>
Voices From the Bench (50/50 split between Barb and Elvis&#39; team)</strong></p>

<p>Come see Elvis and Barb on stage together for the first time as we record an episode in front of a live audience!<br>
<a href="https://www.ladiesofthemill.com/" rel="nofollow">Register for the Ladies of the Mill Summit in Chattanooga, TN on July 21-22</a></p>

<p>Long before this crazy hot summer even started, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> invited Elvis and Barb to set up and record at <a href="https://lmtmag.com/" rel="nofollow">LMT</a> Lab Day West. As soon as the crowds started, the recording took off and this week we talk to three wonderful people. First up is Amber Rodriguez from <a href="https://www.preat.com/" rel="nofollow">Preat</a>. Amber was speaking for the first time, so of course we talked about that, but we also talk about her going from no implant experience to becoming known for her vast knowledge of implants and attachments and how they handle discontinued implant systems.  Then we had the extreme pleasure of meeting two ROCK STARS in our industry. Long before scanners, mills, and printers there were technicians making their own tools for a better workflow and if you do it well enough, someone else will buy it. That is what Robert and Ardith Berger did when they started Belle de St. Claire. With over 500 products and 21 patents, they invented many tools and equipment that became staples in analog dental labs. They reflect on those early days, how they changed the industry, and what they did when it was time to move on.</p>

<h3>Did you know that not all Zirconia is the same?</h3>

<h3><a href="https://www.ivoclar.com/en_li/products/digital-processes/ips-e.max-zircad-prime-family" rel="nofollow">ZirCAD Prime</a> Zirconia from <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> is uniquely produced with Gradient Technology which allows two powders that normally sinter at different intervals,  to be combined into one material which sinters uniformly.  The manufacturing process not only optimizes the translucent properties but also creates a seamless progression of shade while maintaining optimal strength.</h3>

<h3>ZirCAD prime is now more affordable than ever and will give you results that your Dentists will notice!  Contact your local Ivoclar Sales representative today to find out more about Prime and how Ivoclar can support your success! Tell them you heard it on the podcast and get a FREE Prime disc to try – just use promo code 723!</h3><p>Special Guests: Amber Rodriguez, Ardith Berger, and Robert Berger.</p>]]>
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