As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one.

Join us at the Race For the Future 12 to raise money for the Foundation For Dental Laborary Technology. September 27th in Valley View, Texas!

https://dentallabfoundation.org/news-events/race-for-the-future/

Shawn Nowak from Nowak Dental Supplies joins Elvis and Barb to talk all things NOLA LabFest October 15-17th, including the welcome addition to the speaker lineup: martial arts instructor and business coach Jude Grayson. After Jude’s keynote at last year’s LabFest, the response was strong enough to bring him back for another keynote and a breakout session. The conversation starts with the obvious question: what the heck does a karate instructor know about the dental laboratory industry?

As Jude explains, quite a bit. Having practiced martial arts since he was five years old and built a career around teaching, competition, entrepreneurship, and business coaching, Jude draws a surprising number of parallels between martial arts and business. He talks about discipline, competition, confidence, risk, and his “five-year-old board break moment”—the idea that sometimes the ability to succeed is already inside us, and the right coach simply helps unlock it. He also explains how those lessons translate into working with business owners and helping them recognize opportunities they may not see themselves.

The conversation then turns toward one of the biggest challenges facing dental laboratories today: knowing when it’s time to pivot. With technology, AI, 3D printing, changing doctor workflows, and the evolving DSO landscape continuing to reshape the industry, Jude’s NOLA LabFest keynote will focus on how business owners can recognize when change is necessary, decide when to act, and understand the risks that come with being an early adopter. He also shares some great perspective on failure, competition, and why making a bad business decision doesn’t necessarily mean you’ve lost—the real loss comes when you stop competing altogether.

Shawn also gives us a look at what else is happening at NOLA LabFest, including education on AI, social media marketing, employee culture, DSOs, and other topics affecting dental laboratories right now. And, of course, there’s plenty of the NOLA LabFest fun mixed in, from the masquerade party and distillery tour to the return of Family Feud. It’s a conversation about business, leadership, taking risks, and finding ways to keep dental laboratories moving forward—and it all starts with a karate instructor walking into a dental show.

Special Guests: Jude Grayson and Shawn Nowak.

Register today!

Make sure you come see VOICES FROM THE BENCH recording from the Ballroom all weekend!

Attend the 99th Annual Cal-Lab Meeting Feb 20 & 21 at the Swissôtel in Chicago. (Connected to the Hyatt and Lab Day)
Elvis & Barb will be *recording there Thursday night during the "Cocktail Hour" from 4:00 to 6:30 *
Register today: https://cal-lab.org/annual-meeting

This week we had the pleasure of speaking with Jim Thacker, the owner of Utah Valley Dental Lab, who shared his inspiring journey from finance to dental lab ownership.

Jim began his career in finance, working at Wells Fargo before marrying into a family that owned a dental lab. Initially brought in to handle the business side of things, Jim quickly became immersed in the world of dental aesthetics. Over the years, he has transformed Utah Valley Dental Lab from a small local lab into a thriving business with 123 employees, 40 of whom are also owners. This unique employee ownership model fosters a strong sense of collaboration and commitment among the staff, ensuring that everyone has a vested interest in the lab's success.

One of the most fascinating aspects of Jim's approach is his focus on high-end aesthetics and the importance of peer referrals in growing the business. He emphasizes that there’s nothing more effective than word-of-mouth marketing in the dental industry. By building strong relationships with their clients, Jim and his team have established Utah Valley Dental Lab as a go-to resource for aesthetic and implant dentistry. He believes in the importance of kindness and fostering a culture where employees feel valued and invested in their work. Jim Thacker's insights into running a successful dental lab highlight the significance of employee ownership, relationship building, and a focus on aesthetics in the dental industry.

You are invited to Ivoclar’s IPS e.max Panel Discussion Friday, February 22nd stating at 3:00 at LMT Lab Day in Chicago. Our very own Barb Warner will be on stage with Jessica Birrell, Stephenie Goddard, Mike Roberts, Jed Archibald and Dr. Ken Malament as they dive into the world of e.max. After the panel discussion, Ivoclar will host a Happy Hour to commemorate this 20-year milestone. So, please join us by registering at Labday.com/Ivoclar.

Make sure you visit Aidite at Booth E-26 during your visit at LMT Lab Day Chicago! They will be there showcasing their exciting new products and cutting-edge solutions in digital dentistry. Attendees can explore hands-on demonstrations of Biomic stain & glaze techniques and some of their other innovative technologies. Aidite will also host engaging lectures in Grand Suite 2, East Tower, covering topics such as EZneer, 3D Pro-Zir, Digital Dentures, and their Aidite Cloud design service. Even before you go, you can stay updated by following @AiditeNorthAmerica on all social media platforms. Don’t miss the opportunity to see how Aidite is shaping the future of dental labs!

Special Guest: Jim Thacker.

First up is dental technician that is working on business development at Nobel Biocare, Chuck Genco. Chuck is 35 year veteran in various dental labs. He's now with Nobel Biocare helping them create a solution based digital workflow with a emphasis on "time to teeth". He talks about his journey, his role at Nobel, and what some interesting things they are working on.

Then we talk to two friends in Spain, from Syria, working in Sweden. Yousef Ibrahim is a ceramist. Maher Al Hanfeish is the cad/cam technician. After leaving Syria, they both found their way to the same lab in Sweden and have been friends ever since. They talk about their journey into the lab, getting to Sweden, and their daily life in a lab.

As a special BONUS, we talk to the Chair of the Foundation for Dental Laboratory Technology, Jen Ludwig and the Executive Director, Lindsey Rowan. They both come on to talk about the upcoming Race for the Future happening on September 15th, 2024 in Fort Worth, Texas.

Join the Race: https://fdlt.memberclicks.net/donor-form

DONATE TODAY: https://fortworth.californiatriathlon.org/Race/Register/?raceId=99407

Introducing Ivotion Digital Dentures from Ivoclar – Experience unparalleled precision and efficiency with Ivoclar‘s state-of-the-art digital denture workflow.

Ivotion is available in their patent pending monolithic disc that combines denture base and tooth materials in one seamless puck. Or if you lab needs more flexibility, Ivotion is also available as stand-alone discs - Ivotion Base, Dent and Dent Multi all in 98mm width to fit your favorite milling machine.

With Ivotion you can streamline your lab’s processes, reduce production time, and enhance patient satisfaction. Elevate your lab's capabilities with Ivotion Digital Dentures – where innovation meets perfection. Discover the future of dentures today with Ivoclar." Thanks for your continued support of the podcast Ivoclar.

Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best.

Special Guests: Chuck Genco, Jennifer Ludwig, CDT, Lindsey Rowan, Maher Al Hanfeish , and Yousef Ibrahim.

Most people don't like to talk about health insurance. Because it's usually with some insurance broker that doesn't know anything about the dental lab industry and is just looking to make money off of us. But one man is changing all of that. Michael Clark was the Senior Vice President of Domestic Sales and Marketing for Argen for 10 years. Michael spent years learning, helping, and growing dental labs around the country. After some personal "events", Michael decided to fall back on another passion of his, providing good employee benefits. But because of his love for the dental lab industry, he is focusing on labs and technicians. Michael talks about his history before Argen, life at Argen, and how a few simple (and inexpensive) changes a lab can make to benefit every employee that works there.

https://www.mbclarkcompanies.com/

Wanting to take your knowledge and skills to the next level? If you are looking for the best education dedicated to dentistry in both the labs and clinics, check out Ivoclar Academy.

From on-demand webinars to in-person training, Ivoclar Academy has a program to meet your busy schedule. Check out all they have to offer HERE!

Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – VITA MFT Teeth are the ultimate solution for creating lifelike and stunning smiles.

Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since VITA believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit vitanorthamerica.com/freemft

Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.

Join the VITA family today.

Special Guest: Michael Clark.

Voices From the Bench is headed back to Florida for the FDLA Southern States Symposium & Expo all thanks to the great people at Jensen Dental. You know, the makers of MIYO!. Come visit Elvis & Barb in the Jensen booth June 7 & 8 in Orlando. Register today at FDLA.NET!

This week we showcase that last 4 conversations we got while in the Ivoclar Ballroom at LMT Lab Day Chicago 2024.

First up is Randi James from Renstrom Dental Studio and Carrie Ling from Lifelike Dental Studio who talk about meeting for the first time and forming an important friendship that has helped them grow both of their labs.

Then we are visited once again by David Lesh from 8&9 Consulting who gives us all the low down on gross profit margins, cost of good sales, and how labs can make a few changes to go from breaking even to turning a profit.

Following up is Nitasha Rizvi who does ALL the work for a surgical group within a DSO. She talks about going the New York City College of Technology and finding her way to be a technician and teacher at Harvard.

We wrap up the whole weekend with a stellar cast of dental technicians from the UK. Bethany Brown, Lola Welch, and Julia Glancey stop by to tell us about their experience of coming to America, comparing Lab Day to show in the UK, and what they are speaking on for some upcoming shows.

Wanting to take your knowledge and skills to the next level? If you are looking for the best education dedicated to dentistry in both the labs and clinics, check out Ivoclar Academy.

From on-demand webinars to in-person training, Ivoclar Academy has a program to meet your busy schedule. Check out all they have to offer HERE!

Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – VITA MFT Teeth are the ultimate solution for creating lifelike and stunning smiles.

Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since VITA believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit vitanorthamerica.com/freemft

Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.

Join the VITA family today.

Special Guests: Beth Brown, Carrie Ling, David Lesh, Julia Glancey, Lola Welch, Nitasha Rizvi, and Scott & Randi James.

One of Elvis and Barb's favorite meetings every year is Cal-Lab. Barb loves it so much she sits on the board and will be the Chair in 2026. This year the board asked if Voices From the Bench would record during their cocktail reception on Thursday night. We jumped at the chance to have an opportunity to talk to such amazing lab owners and managers. On this episode we talk to:

• Basil Callahan, the VP of Derby Dental Laboratories who talks about his journey from janitor to VP, the importance of technology and data, and working with Elvis

• Sean Siegel from Castable Ceramics and Jim Thacker from Utah Valley Dental Lab talk about what Cal-Lab means to them, what they get out of it every year, some of the speakers from the day, and how other labs can join this association.

• Jeff Stronk, the current Chair of Cal-lab and owner of Treasure Dental Studio talks about what's it like being on stage among so many peers and friends, how Cal-Lab is reinventing themselves for a better meeting, how they choose the topics and speakers, getting Jim Glidewell to be the Keynote, and bring back epic evening parties.

Did you know that not all Zirconia is the same?

ZirCAD Prime Zirconia from Ivoclar is uniquely produced with Gradient Technology which allows two powders that normally sinter at different intervals, to be combined into one material which sinters uniformly. The manufacturing process not only optimizes the translucent properties but also creates a seamless progression of shade while maintaining optimal strength.

ZirCAD prime is now more affordable than ever and will give you results that your Dentists will notice! Contact your local Ivoclar Sales representative today to find out more about Prime and how Ivoclar can support your success! Tell them you heard it on the podcast and get a FREE Prime disc to try – just use promo code 723!

Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – VITA MFT Teeth are the ultimate solution for creating lifelike and stunning smiles.

Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since VITA believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit vitanorthamerica.com/freemft

Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.

Join the VITA family today.

Join Elvis & Barb as Voices From the Bench goes international! On May 9th and 10th, the podcast will be recording at https://exocad.com/insights2024 on the beautiful Spanish island of Mallorca.

This is a fantastic educational event for all of you in the lab industry – and your clinical colleagues!

The international speaker line-up is top-notch.

There will be: keynote presentations from master dental technicians, digital experts, implant surgeons, lab owners, and more!

Exocad’s software experts will run hands-on sessions so you can get to know the latest releases…including DentalCAD 3.2 Elefsina…which was released recently.

Techs…. Do you have a problem with a design? Just bring your stl file and let the Application Specialists take a look at it.

Check out exocad.com/insights2024 to see the AMAZING line up of speakers and to register. Use promo code VFTB15 to save 15% off registration to what will be one of the greatest events of the year.

See you there!

Special Guests: Basil Callahan, Jeff Stronk, Jim Thacker, and Sean Siegel.

First up is the Chief Marketing Officer for Ivoclar, Patric Frank. Patric comes all the way from the Headquarters in Liechtenstein chin to celebrate their 100 year anniversary. Patric talks about why he works for Ivoclar, attending Chicago, getting ready for IDS, and some exciting new Ivoclar products coming out.

Then we chat with Jess Mashewske, who started in a "big box" dental office. Once she learned to become a technician, she soon realized that her talents were being wasted and wanted to go somewhere she can excel. Now she is running Finger Lakes Dental Lab that services a 7-office DSO and looking to grow.

And then we wrap up the episode continuing the yearly tradition of talking to Randi and Scott James from Renstrom Dental Studio. Randi and Scott are almost done building out their new dream lab. They talk about all the "fun" it is that go through the process, the changes along the way, and how they are going to handle of moving 50+ employees 15 minutes down the road.

If efficiency and performance are what you are looking for in a compact milling system, then the PrograMill DRY from Ivoclar is the right choice for you.

Produce precise zirconium oxide crowns and bridges plus a range of PMMA materials including the innovative IVOTION material for the digital production of complete dentures.

Ivoclar provides white glove delivery service, training, choice of service contracts and their outstanding after sales service and support.

Contact your friendly Ivoclar sales representative today for lucrative promotions and to create a digital solution that’s right for you! _

Candulor a dental supply company from Switzerland has been making teeth from 1936.

Check out their Physioselect TCR tooth line now with new 18 anterior molds specifically made for the US market.

Discover all the solutions for Removables at Candulor.com. America with get supported and supplied by the only authorized partner Edmonds Dental Supply

Candulor, High End Only

Special Guests: Jess Gray, Patric Frank, and Scott & Randi James.

There are 3D Print resins for models that do a decent job, then there is Whip Mix VeriModel OS.

Dr. Michael Scherer, a prosthodontist from Sonora, CA says “Whip Mix VeriModel OS is one of the finest model resins I have ever worked with. It’s amazing”.

The popular resins offer the dental laboratory a high quality, smooth surface finish, extreme precision, reliable accuracy, and fine detail. They can be used in 385 and 405 nanometer printers, and are compatible with silicone-base separators. VeriModel OS print resins are available in Ivory, Golden Brown, Grey, and White colors for any model application.

For more information, call (800) 626-5651, or visit www.whipmix.com.

Did you know that most inLab MCX5 users that have ordered burs from Gro3X once, keep on ordering Gro3X burs over and over again? Because Gro3X burs are engineered by some of the folks who have been providing burs to some of the largest US production labs for years.

Did you also know, that most Roland and DGShape users have no idea what they are missing out?

To give Roland and DGSHAPE users the opportunity to find out for themselves how good Gro3X burs work also for their machines, Gro3X is now offering a BUY 3, GET 2 BURS FREE special. This is exclusively for Voices From The Bench listeners.

Simply go to the Gro3X website at gro3x.com click on burs, then select Roland & DGSHAPE. Add five burs of your choice to your cart, click on CHECK-OUT, enter discount code B3G2Burs and check out.

Is your lab in a position to take on new customers? Do you have the capacity to service more doctors? AmericaSmiles has helped hundreds of labs across the country to acquire new dental accounts.They're the biggest name in Dental Laboratory marketing. Don't waste time mailing and calling hundreds of doctors just to see poor results and hear overwhelming rejection. Let AmericaSmiles do all the heavy lifting for you. For just $195 a month, the AmericaSmiles One Voice program will help you skip to the front of the line. They'll prospect your local or target area, produce your creative marketing, and do all of the cold calling to leave you with extremely qualified appointments; guaranteed to help you find your ideal clients and grow your business.

Visit AmericaSmiles.net/One-Voice to learn more about how you can increase your lab's bottom line. Use promo code VOICESFROMTHEBENCH during checkout to qualify for a month-to-month agreement enabling you the freedom to cancel the marketing service any time! If you’d like to speak with an agent who can answer your questions about a time-tested, completely done-for-you approach to marketing, please call 708 279 9031. Join AmericaSmiles One Voice today - Getting new dentists to try your lab has never been easier.

Special Guest: Lauren Crowe.

We all do zirconia. There are many options out there. Are you using multi-layered zirconia? You should. Vericore ZR Pro ML from Whip Mix is a fantastic multi-layered zirconia that is designed with a built-in gradation of color that closely mimics that of natural dentition. Call Whip Mix today to learn more at 800-626-5651.

Special Guest: Lou Azzara.

March 26 – 28 Dental Laboratory Association Texas Conference – Grapevine, Tx
*Ortho Technicians!!! Register for the AOLP meeting! *
Last year was a huge success and we loved this show. We are back this year at the ARGEN booth recording all weekend long. If you are in the area, attend. If you are not in the area, you should still think about attending. It’s worth it.

Register HERE!

Thursday March 26, the good people at Alien Milling is hosting a evening event to kick of the DLAT Conference. We will be at Top Golf for fun, drinks, and podcasting. That’s right, we will be recording at the event. How fun is that! If you are going to the DLAT conference, don’t wait. Sign up here to join the fun!

Alien Milling Technologies is a cutting-edge Dental Milling Center known for using the latest methods and technologies in milling top dental prosthetics. They can help your lab by milling everything, like crowns, abutments, partials, guards, and even titanium bars. Best part is that they are all milled right here in the USA. The team at Alien Milling Technologies is comprised of talented computer and dental technicians who are passionate about mastering the newest and most effective technologies. See all they have to offer at www.alienmilling.com.

There are a lot of lab putty materials out there. When most labs try Panasil Lab Putty from Kettenbach they are amazed by the quality and consistency. It works wonders on your matrixing, indexing, and duplicating needs. Try some today, and for being a listener of the podcast when you call 877-532-2123 and mention the code – Dental Lab Podcast 199, you can get a box of Panasil Lab Putty and a box of Futar Bite Registration all for $199. Check out http://www.kettenbach-dental.us/ for more information. Thanks for your support of the podcast!

Special Guests: Dory Sartoris, Jesse Flor CDT, and Michael Farago.