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    <fireside:hostname>app02</fireside:hostname>
    <fireside:genDate>Sat, 20 Jun 2026 08:14:30 +0000</fireside:genDate>
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    <title>Voices from The Bench - Episodes Tagged with “Empress”</title>
    <link>https://www.voicesfromthebench.com/tags/empress</link>
    <pubDate>Mon, 20 Nov 2023 06:00:00 -0500</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</itunes:summary>
    <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/cover.jpg?v=3"/>
    <itunes:explicit>no</itunes:explicit>
    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Dahl &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
    </itunes:owner>
<itunes:category text="Health &amp; Fitness">
  <itunes:category text="Medicine"/>
</itunes:category>
<itunes:category text="Science">
  <itunes:category text="Life Sciences"/>
</itunes:category>
<item>
  <title>295: Growth Through Solution Based Sales with David Lesh</title>
  <link>https://www.voicesfromthebench.com/295</link>
  <guid isPermaLink="false">3936b072-d180-4e91-8e38-f6e67478dfea</guid>
  <pubDate>Mon, 20 Nov 2023 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/3936b072-d180-4e91-8e38-f6e67478dfea.mp3" length="63569964" type="audio/mpeg"/>
  <itunes:episode>295</itunes:episode>
  <itunes:title>Growth Through Solution Based Sales with David Lesh</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Even if you are not a "salesperson", everyone in the lab plays a part in the growth of the lab. This week David Lesh from 8 and 9 Consulting comes on to talk about his background, putting together a sales plan, the art of strategic pauses, and selling by providing solutions and not price.</itunes:subtitle>
  <itunes:duration>1:06:09</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/3/3936b072-d180-4e91-8e38-f6e67478dfea/cover.jpg?v=1"/>
  <description>&lt;p&gt;Getting dental offices to send you work is not the easiest thing to do. If it was, we would all be a lot happier. You could offer your "first crown free" or "$10 off your first order", but what are you doing? Are you creating a lasting partnership or are you getting a doctor that will move to the next lab that offers the same deal. Enter David Lesh. David grew up in his father's lab. After sitting in every seat, David saw the need to create a lab EXCULISVE to doing work for other labs. After owning another lab, David decided to help others in the industry grow and increase profitability by teaching them what he has learned over the years. So he started &lt;a href="https://www.8and9consulting.com/" rel="nofollow noopener"&gt;8 and 9 Consulting&lt;/a&gt;, where he helps labs in areas they might be lacking in. David talks about creating a sales plan, hiring salespeople, using strategic pauses, finding prospect challenges, buying signals, and doing more solution based sales. It's a great conversation for everyone in the lab, not just salespeople. &lt;/p&gt;

&lt;h3&gt;Are you in the market for top-notch digital equipment, such as mills, scanners, or furnaces? Well, the time to act is NOW! &lt;a href="https://www.ivoclar.com/en_li" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;, has introduced unbeatable rates exclusively for customers in North America.&lt;/h3&gt;

&lt;h3&gt;Ivoclar has made it easier for you to invest in cutting-edge digital equipment with lower-than-prime interest rates. Whether you're looking to upgrade your &lt;a href="https://www.ivoclar.com/en_li/products/digital-equipment/programill-dry" rel="nofollow noopener"&gt;milling capabilities&lt;/a&gt;, enhance your &lt;a href="https://www.ivoclar.com/en_li/products/digital-equipment/prograscan-ps7-lab-scanner" rel="nofollow noopener"&gt;scanning technology&lt;/a&gt;, or optimize your &lt;a href="https://www.ivoclar.com/en_li/products/equipment/programat-ceramic-furnaces" rel="nofollow noopener"&gt;furnace performance&lt;/a&gt;, Ivoclar Digital has you covered.&lt;/h3&gt;

&lt;h3&gt;To take advantage of this offer, the dedicated Digital Specialists at Ivoclar are ready to assist you.  For details on how to get in touch, visit Voicesfromthebench.com and the Ivoclar tab to find all the information you need to get started.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – &lt;a href="https://vitanorthamerica.com/en-US/VITA-MFT-Anterior-369,273,126133.html" rel="nofollow noopener"&gt;VITA MFT Teeth&lt;/a&gt; are the ultimate solution for creating lifelike and stunning smiles.&lt;/h3&gt;

&lt;h3&gt;Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since &lt;a href="https://vitanorthamerica.com/" rel="nofollow noopener"&gt;VITA&lt;/a&gt; believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit &lt;a href="https://www2.vitanorthamerica.com/mft/" rel="nofollow noopener"&gt;vitanorthamerica.com/freemft&lt;/a&gt;&lt;/h3&gt;

&lt;h3&gt;Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.&lt;/h3&gt;

&lt;h3&gt;Join the VITA family today.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;&lt;a href="https://www.gc.dental/america/products/laboratory/porcelain-systems/gc-initial-lisi-press" rel="nofollow noopener"&gt;GC Initial® LiSi Press&lt;/a&gt; is the first lithium disilicate ceramic ingot with High Density Micronization (HDM), a technology unique to GC that provides exceptional physical properties and the most natural, life-like aesthetics. HDM uses equally dispersed lithium disilicate micro-crystals to fill the entire glass matrix rather than using traditional larger size crystals that do not take full advantage of the matrix structure. The result is the ultimate combination of strength and aesthetics, making GC Initial® LiSi Press perfectly suitable for all types of restorations through all levels of transparency. Most importantly, HDM technology helps ensure the product remains extremely stable, without distortion or drop in value, even after multiple firings. For more information call &lt;a href="https://www.gc.dental/america/" rel="nofollow noopener"&gt;GC America&lt;/a&gt; at 800-323-0763 or visit gcamerica.com&lt;/h3&gt;

&lt;p&gt;Special Guest: David Lesh.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory,  Dale Dental, Concert Dental, sales, crm, captek, empress, gross margin, territory, follow up, buying signals, turn around times, top of mind, role play, cal-lab, podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>Getting dental offices to send you work is not the easiest thing to do. If it was, we would all be a lot happier. You could offer your "first crown free" or "$10 off your first order", but what are you doing? Are you creating a lasting partnership or are you getting a doctor that will move to the next lab that offers the same deal. Enter David Lesh. David grew up in his father's lab. After sitting in every seat, David saw the need to create a lab EXCULISVE to doing work for other labs. After owning another lab, David decided to help others in the industry grow and increase profitability by teaching them what he has learned over the years. So he started <a href="https://www.8and9consulting.com/" rel="nofollow noopener">8 and 9 Consulting</a>, where he helps labs in areas they might be lacking in. David talks about creating a sales plan, hiring salespeople, using strategic pauses, finding prospect challenges, buying signals, and doing more solution based sales. It's a great conversation for everyone in the lab, not just salespeople. </p>

<h3>Are you in the market for top-notch digital equipment, such as mills, scanners, or furnaces? Well, the time to act is NOW! <a href="https://www.ivoclar.com/en_li" rel="nofollow noopener">Ivoclar</a>, has introduced unbeatable rates exclusively for customers in North America.</h3>

<h3>Ivoclar has made it easier for you to invest in cutting-edge digital equipment with lower-than-prime interest rates. Whether you're looking to upgrade your <a href="https://www.ivoclar.com/en_li/products/digital-equipment/programill-dry" rel="nofollow noopener">milling capabilities</a>, enhance your <a href="https://www.ivoclar.com/en_li/products/digital-equipment/prograscan-ps7-lab-scanner" rel="nofollow noopener">scanning technology</a>, or optimize your <a href="https://www.ivoclar.com/en_li/products/equipment/programat-ceramic-furnaces" rel="nofollow noopener">furnace performance</a>, Ivoclar Digital has you covered.</h3>

<h3>To take advantage of this offer, the dedicated Digital Specialists at Ivoclar are ready to assist you.  For details on how to get in touch, visit Voicesfromthebench.com and the Ivoclar tab to find all the information you need to get started.</h3>

<hr>

<h3>Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – <a href="https://vitanorthamerica.com/en-US/VITA-MFT-Anterior-369,273,126133.html" rel="nofollow noopener">VITA MFT Teeth</a> are the ultimate solution for creating lifelike and stunning smiles.</h3>

<h3>Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since <a href="https://vitanorthamerica.com/" rel="nofollow noopener">VITA</a> believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit <a href="https://www2.vitanorthamerica.com/mft/" rel="nofollow noopener">vitanorthamerica.com/freemft</a></h3>

<h3>Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.</h3>

<h3>Join the VITA family today.</h3>

<hr>

<h3><a href="https://www.gc.dental/america/products/laboratory/porcelain-systems/gc-initial-lisi-press" rel="nofollow noopener">GC Initial® LiSi Press</a> is the first lithium disilicate ceramic ingot with High Density Micronization (HDM), a technology unique to GC that provides exceptional physical properties and the most natural, life-like aesthetics. HDM uses equally dispersed lithium disilicate micro-crystals to fill the entire glass matrix rather than using traditional larger size crystals that do not take full advantage of the matrix structure. The result is the ultimate combination of strength and aesthetics, making GC Initial® LiSi Press perfectly suitable for all types of restorations through all levels of transparency. Most importantly, HDM technology helps ensure the product remains extremely stable, without distortion or drop in value, even after multiple firings. For more information call <a href="https://www.gc.dental/america/" rel="nofollow noopener">GC America</a> at 800-323-0763 or visit gcamerica.com</h3><p>Special Guest: David Lesh.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>Getting dental offices to send you work is not the easiest thing to do. If it was, we would all be a lot happier. You could offer your "first crown free" or "$10 off your first order", but what are you doing? Are you creating a lasting partnership or are you getting a doctor that will move to the next lab that offers the same deal. Enter David Lesh. David grew up in his father's lab. After sitting in every seat, David saw the need to create a lab EXCULISVE to doing work for other labs. After owning another lab, David decided to help others in the industry grow and increase profitability by teaching them what he has learned over the years. So he started <a href="https://www.8and9consulting.com/" rel="nofollow noopener">8 and 9 Consulting</a>, where he helps labs in areas they might be lacking in. David talks about creating a sales plan, hiring salespeople, using strategic pauses, finding prospect challenges, buying signals, and doing more solution based sales. It's a great conversation for everyone in the lab, not just salespeople. </p>

<h3>Are you in the market for top-notch digital equipment, such as mills, scanners, or furnaces? Well, the time to act is NOW! <a href="https://www.ivoclar.com/en_li" rel="nofollow noopener">Ivoclar</a>, has introduced unbeatable rates exclusively for customers in North America.</h3>

<h3>Ivoclar has made it easier for you to invest in cutting-edge digital equipment with lower-than-prime interest rates. Whether you're looking to upgrade your <a href="https://www.ivoclar.com/en_li/products/digital-equipment/programill-dry" rel="nofollow noopener">milling capabilities</a>, enhance your <a href="https://www.ivoclar.com/en_li/products/digital-equipment/prograscan-ps7-lab-scanner" rel="nofollow noopener">scanning technology</a>, or optimize your <a href="https://www.ivoclar.com/en_li/products/equipment/programat-ceramic-furnaces" rel="nofollow noopener">furnace performance</a>, Ivoclar Digital has you covered.</h3>

<h3>To take advantage of this offer, the dedicated Digital Specialists at Ivoclar are ready to assist you.  For details on how to get in touch, visit Voicesfromthebench.com and the Ivoclar tab to find all the information you need to get started.</h3>

<hr>

<h3>Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – <a href="https://vitanorthamerica.com/en-US/VITA-MFT-Anterior-369,273,126133.html" rel="nofollow noopener">VITA MFT Teeth</a> are the ultimate solution for creating lifelike and stunning smiles.</h3>

<h3>Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since <a href="https://vitanorthamerica.com/" rel="nofollow noopener">VITA</a> believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit <a href="https://www2.vitanorthamerica.com/mft/" rel="nofollow noopener">vitanorthamerica.com/freemft</a></h3>

<h3>Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.</h3>

<h3>Join the VITA family today.</h3>

<hr>

<h3><a href="https://www.gc.dental/america/products/laboratory/porcelain-systems/gc-initial-lisi-press" rel="nofollow noopener">GC Initial® LiSi Press</a> is the first lithium disilicate ceramic ingot with High Density Micronization (HDM), a technology unique to GC that provides exceptional physical properties and the most natural, life-like aesthetics. HDM uses equally dispersed lithium disilicate micro-crystals to fill the entire glass matrix rather than using traditional larger size crystals that do not take full advantage of the matrix structure. The result is the ultimate combination of strength and aesthetics, making GC Initial® LiSi Press perfectly suitable for all types of restorations through all levels of transparency. Most importantly, HDM technology helps ensure the product remains extremely stable, without distortion or drop in value, even after multiple firings. For more information call <a href="https://www.gc.dental/america/" rel="nofollow noopener">GC America</a> at 800-323-0763 or visit gcamerica.com</h3><p>Special Guest: David Lesh.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>278: Lab Day West Coast Stories Part 4 with Chad Brox and Eddie Corrales</title>
  <link>https://www.voicesfromthebench.com/278</link>
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  <pubDate>Mon, 24 Jul 2023 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/ddc5b7fc-eca5-4532-9e44-136b253be61d.mp3" length="27518686" type="audio/mpeg"/>
  <itunes:episode>278</itunes:episode>
  <itunes:title>Lab Day West Coast Stories Part 4 with Chad Brox and Eddie Corrales</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Once again, we are back with more conversations from LMT Lab Day West thanks to our friends at Ivoclar. This week we talk to 3rd generation lab owner Chad Brox and Same Day Chairside Smile Maker Eddie Corrales.</itunes:subtitle>
  <itunes:duration>57:11</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/d/ddc5b7fc-eca5-4532-9e44-136b253be61d/cover.jpg?v=1"/>
  <description>&lt;p&gt;On August 27th many brave and fearless dental technicians will take to the water and road to participate in the &lt;a href="https://www.chicagotriathlon.com/" rel="nofollow noopener"&gt;2023 Chicago Triathlon&lt;/a&gt;. They don't do it for fame or personal gain, but to raise money for the &lt;a href="https://dentallabfoundation.org/" rel="nofollow noopener"&gt;Foundation For Dental Laboratory Technology&lt;/a&gt;.&lt;br&gt;
PLEASE head over to &lt;a href="https://dentallabfoundation.org/" rel="nofollow noopener"&gt;dentallabfoundation.org&lt;/a&gt; and click the &lt;strong&gt;DONATE TODAY&lt;/strong&gt; button. Log in and choose the &lt;strong&gt;“Race for the Future”&lt;/strong&gt; option. There you can put the name of a racer you want to sponsor. You can put:&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Barb Warner&lt;br&gt;
Team Abutments (Elvis Dahl, Mark Williamson, Bobby Kennedy)&lt;br&gt;
Voices From the Bench (50/50 split between Barb and Elvis' team)&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;We LOVE meeting new people as shows and we LOVE hearing stories of labs being successful. This week brings two more conversations that we got while at the &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; table at LMT Lab Day West 2023. First up is Chad Brox from &lt;a href="https://www.performancedentallab.com/" rel="nofollow noopener"&gt;Performance Dental Lab&lt;/a&gt; near the strip in Las Vegas. Chad talks about being a 3rd generation lab owner, growing up in the lab, and what he is looking for at Lab Day. Then we chat with Eddie Corrales, who has a unique lab with an interesting workflow. His lab &lt;a href="https://www.cadsmiles.com/" rel="nofollow noopener"&gt;CAD Smiles&lt;/a&gt; is known for going into an office, using their software, mills, and material can create a full smile same day. Eddie talks about discovering this service, traveling the world, and helping doctors sell cases. &lt;/p&gt;

&lt;h3&gt;If you are looking for a &lt;a href="https://www.ivoclar.com/en_us/products/equipment/programat-ceramic-furnaces" rel="nofollow noopener"&gt;ceramic&lt;/a&gt; or &lt;a href="https://www.ivoclar.com/en_us/products/equipment/programat-sinter-furnace-s2" rel="nofollow noopener"&gt;sintering furnace&lt;/a&gt; and want an incredible deal, look no further!&lt;/h3&gt;

&lt;h3&gt;&lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; has their 3 Ways to Save promotion on NOW. Connect with an Ivoclar Sales representative today to learn about how you can save on a new furnace OR, email customer service at &lt;a href="mailto:cs.us@ivoclar.com" rel="nofollow noopener"&gt;cs.us@ivoclar.com&lt;/a&gt;. Tell them you heard it on the podcast and get FREE Ground Shipping by using promo code 724.&lt;/h3&gt;

&lt;p&gt;Special Guests: Chad Brox and Eddie Corrales.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, lab day West, Ivoclar, las vegas, strippers, family, model work, perfectionist, 3shape, marketing, management software, cerec, mcxl, omnicam, primescan, patterson, stain and glaze, empress, facebook, same day, spain, treatment acceptance, photography, zirprime, podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>On August 27th many brave and fearless dental technicians will take to the water and road to participate in the <a href="https://www.chicagotriathlon.com/" rel="nofollow noopener">2023 Chicago Triathlon</a>. They don't do it for fame or personal gain, but to raise money for the <a href="https://dentallabfoundation.org/" rel="nofollow noopener">Foundation For Dental Laboratory Technology</a>.<br>
PLEASE head over to <a href="https://dentallabfoundation.org/" rel="nofollow noopener">dentallabfoundation.org</a> and click the <strong>DONATE TODAY</strong> button. Log in and choose the <strong>“Race for the Future”</strong> option. There you can put the name of a racer you want to sponsor. You can put:</p>

<p><strong>Barb Warner<br>
Team Abutments (Elvis Dahl, Mark Williamson, Bobby Kennedy)<br>
Voices From the Bench (50/50 split between Barb and Elvis' team)</strong></p>

<p>We LOVE meeting new people as shows and we LOVE hearing stories of labs being successful. This week brings two more conversations that we got while at the <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a> table at LMT Lab Day West 2023. First up is Chad Brox from <a href="https://www.performancedentallab.com/" rel="nofollow noopener">Performance Dental Lab</a> near the strip in Las Vegas. Chad talks about being a 3rd generation lab owner, growing up in the lab, and what he is looking for at Lab Day. Then we chat with Eddie Corrales, who has a unique lab with an interesting workflow. His lab <a href="https://www.cadsmiles.com/" rel="nofollow noopener">CAD Smiles</a> is known for going into an office, using their software, mills, and material can create a full smile same day. Eddie talks about discovering this service, traveling the world, and helping doctors sell cases. </p>

<h3>If you are looking for a <a href="https://www.ivoclar.com/en_us/products/equipment/programat-ceramic-furnaces" rel="nofollow noopener">ceramic</a> or <a href="https://www.ivoclar.com/en_us/products/equipment/programat-sinter-furnace-s2" rel="nofollow noopener">sintering furnace</a> and want an incredible deal, look no further!</h3>

<h3><a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a> has their 3 Ways to Save promotion on NOW. Connect with an Ivoclar Sales representative today to learn about how you can save on a new furnace OR, email customer service at <a href="mailto:cs.us@ivoclar.com" rel="nofollow noopener">cs.us@ivoclar.com</a>. Tell them you heard it on the podcast and get FREE Ground Shipping by using promo code 724.</h3><p>Special Guests: Chad Brox and Eddie Corrales.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>On August 27th many brave and fearless dental technicians will take to the water and road to participate in the <a href="https://www.chicagotriathlon.com/" rel="nofollow noopener">2023 Chicago Triathlon</a>. They don't do it for fame or personal gain, but to raise money for the <a href="https://dentallabfoundation.org/" rel="nofollow noopener">Foundation For Dental Laboratory Technology</a>.<br>
PLEASE head over to <a href="https://dentallabfoundation.org/" rel="nofollow noopener">dentallabfoundation.org</a> and click the <strong>DONATE TODAY</strong> button. Log in and choose the <strong>“Race for the Future”</strong> option. There you can put the name of a racer you want to sponsor. You can put:</p>

<p><strong>Barb Warner<br>
Team Abutments (Elvis Dahl, Mark Williamson, Bobby Kennedy)<br>
Voices From the Bench (50/50 split between Barb and Elvis' team)</strong></p>

<p>We LOVE meeting new people as shows and we LOVE hearing stories of labs being successful. This week brings two more conversations that we got while at the <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a> table at LMT Lab Day West 2023. First up is Chad Brox from <a href="https://www.performancedentallab.com/" rel="nofollow noopener">Performance Dental Lab</a> near the strip in Las Vegas. Chad talks about being a 3rd generation lab owner, growing up in the lab, and what he is looking for at Lab Day. Then we chat with Eddie Corrales, who has a unique lab with an interesting workflow. His lab <a href="https://www.cadsmiles.com/" rel="nofollow noopener">CAD Smiles</a> is known for going into an office, using their software, mills, and material can create a full smile same day. Eddie talks about discovering this service, traveling the world, and helping doctors sell cases. </p>

<h3>If you are looking for a <a href="https://www.ivoclar.com/en_us/products/equipment/programat-ceramic-furnaces" rel="nofollow noopener">ceramic</a> or <a href="https://www.ivoclar.com/en_us/products/equipment/programat-sinter-furnace-s2" rel="nofollow noopener">sintering furnace</a> and want an incredible deal, look no further!</h3>

<h3><a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a> has their 3 Ways to Save promotion on NOW. Connect with an Ivoclar Sales representative today to learn about how you can save on a new furnace OR, email customer service at <a href="mailto:cs.us@ivoclar.com" rel="nofollow noopener">cs.us@ivoclar.com</a>. Tell them you heard it on the podcast and get FREE Ground Shipping by using promo code 724.</h3><p>Special Guests: Chad Brox and Eddie Corrales.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>256: Destined to Tell His Story with Anas Afana</title>
  <link>https://www.voicesfromthebench.com/256</link>
  <guid isPermaLink="false">b76dc3d1-3c1f-47fc-94f0-7352af6c72be</guid>
  <pubDate>Mon, 20 Feb 2023 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/b76dc3d1-3c1f-47fc-94f0-7352af6c72be.mp3" length="31141138" type="audio/mpeg"/>
  <itunes:episode>256</itunes:episode>
  <itunes:title>Destined to Tell His Story with Anas Afana</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week we are joined by Anas Afana, owner of Ace Dental Lab and author of the book "Destined to Fail". Anas talks about growing up in Jordan and Sudan as the son of a diplomate, coming to America to learn dental technology, working at various labs, and eventually opening up his own.  </itunes:subtitle>
  <itunes:duration>1:04:44</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/b/b76dc3d1-3c1f-47fc-94f0-7352af6c72be/cover.jpg?v=1"/>
  <description>&lt;p&gt;Be sure to come see ELVIS and BARB in the &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;IVOCLAR&lt;/a&gt; Grand Ballroom AB during &lt;a href="https://lmtmag.com/ivoclar" rel="nofollow noopener"&gt;LMT Lab Day Chicago 2023&lt;/a&gt;&lt;br&gt;
February 24 &amp;amp; 25&lt;/p&gt;

&lt;p&gt;Be sure to stop by the &lt;a href="https://www.nowakdental.com/" rel="nofollow noopener"&gt;Nowak Dental Supplies&lt;/a&gt; booth during &lt;a href="https://lmtmag.com/lmtlabday" rel="nofollow noopener"&gt;Lab Day Chicago&lt;/a&gt; and tell them you are a &lt;a href="https://www.facebook.com/groups/4141108352651184" rel="nofollow noopener"&gt;fan of the podcast&lt;/a&gt; to get a special sticker only for the fans.&lt;/p&gt;

&lt;p&gt;Be sure to come see Barb on stage and join a great association. The Cal-Lab meeting February 23 &amp;amp; 24 in Chicago!&lt;br&gt;
&lt;a href="https://cal-lab.org/" rel="nofollow noopener"&gt;JOIN TODAY!&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;We say there is a lack of the public knowing about dental laboratories. Thankfully we are slightly closer to the world knowing about us because a dental technician wrote the story of his life, and a big part of the book is dental laboratory technology. Anas Afana, from &lt;a href="https://www.acedentalstudio.com/" rel="nofollow noopener"&gt;Ace Dental Studio&lt;/a&gt; in Omaha, Nebraska, comes on this week to talk about his life and eventually writing the book "&lt;a href="https://www.destinedtofailbook.com/" rel="nofollow noopener"&gt;DESTINED TO FAIL: A MEMOIR OF RESILIENCE&lt;/a&gt;". Anas talks about the interesting and unique way he was "forced" to learn dental technology in America, going through the DLT program, all the great stories from all the different labs, opening his own lab, and why he wrote the book.&lt;/p&gt;

&lt;p&gt;&lt;a href="https://a.co/d/8iv87jG" rel="nofollow noopener"&gt;Get the book DESTINED TO FAIL: A MEMOIR OF RESILIENCE from AMAZON&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Going to LMT Lab Day Chicago?  Go see Anas at the Nowak Dental Supplies booth on Saturday to get a copy of the book and get it signed!!!&lt;/strong&gt;&lt;/p&gt;

&lt;h3&gt;The new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/prograscan-ps5-and-ps3-laborscanner" rel="nofollow noopener"&gt;PrograScan PS3 and PS5&lt;/a&gt; provide true-to-detail, high-resolution and accurate scans for coordinated digital workflows that are precise, fast, and always accurate.&lt;/h3&gt;

&lt;h3&gt;The PS3 and PS5 are powered by the popular and intuitive DentalCAD software from &lt;a href="https://exocad.com/" rel="nofollow noopener"&gt;Exocad&lt;/a&gt;.  Whether you are looking for your first scanner, to upgrade or add to your existing scanners, the PrograScan may be the one for you.&lt;/h3&gt;

&lt;h3&gt;Reach out to your friendly &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; sales representative to select a scanner that matches the needs of your lab Today and tell them you heard about it on the podcast!&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Does your lab use Magic Touch? If not, you should think about switching just so you can use &lt;a href="https://icortica.com/" rel="nofollow noopener"&gt;icortica&lt;/a&gt;. Icortica is a program that uses all the data you already collect in Magic Touch and puts it in one easy to see, use, and understand dashboard. Look at every account and see trends, sales, notes, payments, and even remake percentages. Use the data you already have to take your lab and your customer service to the next level. Elvis uses it daily and swears it is a huge part to his success working at the lab. Head over to &lt;a href="https://icortica.com/voices-from-the-bench/" rel="nofollow noopener"&gt;icortica.com/voices&lt;/a&gt; to learn more or send an email to Rob Nazzal at &lt;a href="mailto:rob@icortica.com" rel="nofollow noopener"&gt;rob@icortica.com&lt;/a&gt; and tell him you heard about it on Voices From the Bench!&lt;/h3&gt;

&lt;p&gt;Special Guest: Anas Afana.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, athletic, siblings, sudan, jordan, football, soccer, Iowa, kirkwood, ESL, friends, waxing, email, empress, gold, monster, ace, lab day, equipment, electric waxer, Lincoln Supply, Nowak, basement, burnout oven, LMT Lab Day Chicago, podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>Be sure to come see ELVIS and BARB in the <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">IVOCLAR</a> Grand Ballroom AB during <a href="https://lmtmag.com/ivoclar" rel="nofollow noopener">LMT Lab Day Chicago 2023</a><br>
February 24 &amp; 25</p>

<p>Be sure to stop by the <a href="https://www.nowakdental.com/" rel="nofollow noopener">Nowak Dental Supplies</a> booth during <a href="https://lmtmag.com/lmtlabday" rel="nofollow noopener">Lab Day Chicago</a> and tell them you are a <a href="https://www.facebook.com/groups/4141108352651184" rel="nofollow noopener">fan of the podcast</a> to get a special sticker only for the fans.</p>

<p>Be sure to come see Barb on stage and join a great association. The Cal-Lab meeting February 23 &amp; 24 in Chicago!<br>
<a href="https://cal-lab.org/" rel="nofollow noopener">JOIN TODAY!</a></p>

<p>We say there is a lack of the public knowing about dental laboratories. Thankfully we are slightly closer to the world knowing about us because a dental technician wrote the story of his life, and a big part of the book is dental laboratory technology. Anas Afana, from <a href="https://www.acedentalstudio.com/" rel="nofollow noopener">Ace Dental Studio</a> in Omaha, Nebraska, comes on this week to talk about his life and eventually writing the book "<a href="https://www.destinedtofailbook.com/" rel="nofollow noopener">DESTINED TO FAIL: A MEMOIR OF RESILIENCE</a>". Anas talks about the interesting and unique way he was "forced" to learn dental technology in America, going through the DLT program, all the great stories from all the different labs, opening his own lab, and why he wrote the book.</p>

<p><a href="https://a.co/d/8iv87jG" rel="nofollow noopener">Get the book DESTINED TO FAIL: A MEMOIR OF RESILIENCE from AMAZON</a></p>

<p><strong>Going to LMT Lab Day Chicago?  Go see Anas at the Nowak Dental Supplies booth on Saturday to get a copy of the book and get it signed!!!</strong></p>

<h3>The new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/prograscan-ps5-and-ps3-laborscanner" rel="nofollow noopener">PrograScan PS3 and PS5</a> provide true-to-detail, high-resolution and accurate scans for coordinated digital workflows that are precise, fast, and always accurate.</h3>

<h3>The PS3 and PS5 are powered by the popular and intuitive DentalCAD software from <a href="https://exocad.com/" rel="nofollow noopener">Exocad</a>.  Whether you are looking for your first scanner, to upgrade or add to your existing scanners, the PrograScan may be the one for you.</h3>

<h3>Reach out to your friendly <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a> sales representative to select a scanner that matches the needs of your lab Today and tell them you heard about it on the podcast!</h3>

<hr>

<h3>Does your lab use Magic Touch? If not, you should think about switching just so you can use <a href="https://icortica.com/" rel="nofollow noopener">icortica</a>. Icortica is a program that uses all the data you already collect in Magic Touch and puts it in one easy to see, use, and understand dashboard. Look at every account and see trends, sales, notes, payments, and even remake percentages. Use the data you already have to take your lab and your customer service to the next level. Elvis uses it daily and swears it is a huge part to his success working at the lab. Head over to <a href="https://icortica.com/voices-from-the-bench/" rel="nofollow noopener">icortica.com/voices</a> to learn more or send an email to Rob Nazzal at <a href="mailto:rob@icortica.com" rel="nofollow noopener">rob@icortica.com</a> and tell him you heard about it on Voices From the Bench!</h3><p>Special Guest: Anas Afana.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>Be sure to come see ELVIS and BARB in the <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">IVOCLAR</a> Grand Ballroom AB during <a href="https://lmtmag.com/ivoclar" rel="nofollow noopener">LMT Lab Day Chicago 2023</a><br>
February 24 &amp; 25</p>

<p>Be sure to stop by the <a href="https://www.nowakdental.com/" rel="nofollow noopener">Nowak Dental Supplies</a> booth during <a href="https://lmtmag.com/lmtlabday" rel="nofollow noopener">Lab Day Chicago</a> and tell them you are a <a href="https://www.facebook.com/groups/4141108352651184" rel="nofollow noopener">fan of the podcast</a> to get a special sticker only for the fans.</p>

<p>Be sure to come see Barb on stage and join a great association. The Cal-Lab meeting February 23 &amp; 24 in Chicago!<br>
<a href="https://cal-lab.org/" rel="nofollow noopener">JOIN TODAY!</a></p>

<p>We say there is a lack of the public knowing about dental laboratories. Thankfully we are slightly closer to the world knowing about us because a dental technician wrote the story of his life, and a big part of the book is dental laboratory technology. Anas Afana, from <a href="https://www.acedentalstudio.com/" rel="nofollow noopener">Ace Dental Studio</a> in Omaha, Nebraska, comes on this week to talk about his life and eventually writing the book "<a href="https://www.destinedtofailbook.com/" rel="nofollow noopener">DESTINED TO FAIL: A MEMOIR OF RESILIENCE</a>". Anas talks about the interesting and unique way he was "forced" to learn dental technology in America, going through the DLT program, all the great stories from all the different labs, opening his own lab, and why he wrote the book.</p>

<p><a href="https://a.co/d/8iv87jG" rel="nofollow noopener">Get the book DESTINED TO FAIL: A MEMOIR OF RESILIENCE from AMAZON</a></p>

<p><strong>Going to LMT Lab Day Chicago?  Go see Anas at the Nowak Dental Supplies booth on Saturday to get a copy of the book and get it signed!!!</strong></p>

<h3>The new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/prograscan-ps5-and-ps3-laborscanner" rel="nofollow noopener">PrograScan PS3 and PS5</a> provide true-to-detail, high-resolution and accurate scans for coordinated digital workflows that are precise, fast, and always accurate.</h3>

<h3>The PS3 and PS5 are powered by the popular and intuitive DentalCAD software from <a href="https://exocad.com/" rel="nofollow noopener">Exocad</a>.  Whether you are looking for your first scanner, to upgrade or add to your existing scanners, the PrograScan may be the one for you.</h3>

<h3>Reach out to your friendly <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a> sales representative to select a scanner that matches the needs of your lab Today and tell them you heard about it on the podcast!</h3>

<hr>

<h3>Does your lab use Magic Touch? If not, you should think about switching just so you can use <a href="https://icortica.com/" rel="nofollow noopener">icortica</a>. Icortica is a program that uses all the data you already collect in Magic Touch and puts it in one easy to see, use, and understand dashboard. Look at every account and see trends, sales, notes, payments, and even remake percentages. Use the data you already have to take your lab and your customer service to the next level. Elvis uses it daily and swears it is a huge part to his success working at the lab. Head over to <a href="https://icortica.com/voices-from-the-bench/" rel="nofollow noopener">icortica.com/voices</a> to learn more or send an email to Rob Nazzal at <a href="mailto:rob@icortica.com" rel="nofollow noopener">rob@icortica.com</a> and tell him you heard about it on Voices From the Bench!</h3><p>Special Guest: Anas Afana.</p>]]>
  </itunes:summary>
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