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  <channel>
    <fireside:hostname>web01.fireside.fm</fireside:hostname>
    <fireside:genDate>Mon, 27 Apr 2026 12:06:35 -0500</fireside:genDate>
    <generator>Fireside (https://fireside.fm)</generator>
    <title>Voices from The Bench - Episodes Tagged with “Ental”</title>
    <link>https://www.voicesfromthebench.com/tags/ental</link>
    <pubDate>Mon, 10 Nov 2025 06:00:00 -0500</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.
</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.
</itunes:summary>
    <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/cover.jpg?v=3"/>
    <itunes:explicit>no</itunes:explicit>
    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Dahl &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
    </itunes:owner>
<itunes:category text="Health &amp; Fitness">
  <itunes:category text="Medicine"/>
</itunes:category>
<itunes:category text="Science">
  <itunes:category text="Life Sciences"/>
</itunes:category>
<item>
  <title>398: Jonathan Bourke Went From Six Strings to Six Implants</title>
  <link>https://www.voicesfromthebench.com/398</link>
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  <pubDate>Mon, 10 Nov 2025 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/166ce7b5-7576-4700-b76a-e6a3e7150358.mp3" length="63542797" type="audio/mpeg"/>
  <itunes:episode>398</itunes:episode>
  <itunes:title>Jonathan Bourke Went From Six Strings to Six Implants</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week, we chat with Jonathan Burke, a former jazz guitarist who traded music gigs for milling machines. Hear how he went from pouring models to running a full-arch digital lab, mastering exocad, photogrammetry, and MiYO along the way.</itunes:subtitle>
  <itunes:duration>1:06:07</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/1/166ce7b5-7576-4700-b76a-e6a3e7150358/cover.jpg?v=1"/>
  <description>Join Elvis and Barb at all these amazing shows coming up in 2026
* Vision 21 in Las Vegas Jan 15-17 https://www.nadl.org/nadl-vision-21
* Cal-Lab Association Meeting in Chicago Feb 19-20 https://cal-lab.org/
* LMT Lab Day Chicago Feb 19-21 https://lmtmag.com/lmtlabday
* Dental Lab Association of Texas Meeting in Dallas Apr 9-11 https://members.dlat.org/
* exocad Insights in Mallorca, Spain Apr 30 - May 1 https://exocad.com/insights-2026
This week, we sit down with a guest whose journey hits all the right notes—literally! Meet Jonathan Bourke, a jazz guitarist turned dental technician who went from pouring models to designing full-arch restorations and running his own in-office lab.
Jonathan shares how a chance gig driving for a denturist opened the door to a career he never expected, taking him from analog dentures to digital workflows, photogrammetry, and Exocad (https://exocad.com/) wizardry. Now a lab owner working directly with clinicians, Jonathan talks about collaboration in full-arch cases, teaching with Jensen Dental (https://jensendental.com/) and MiYO (https://miyoworld.com/), and what it’s like to see his work come to life chairside.
From learning CAM milling to demoing in front of dental rockstars, Jonathan’s story is a reminder that artistry comes in many forms—sometimes from six strings, sometimes from six implants.
* Dental Labs—The Ivoclar (https://www.ivoclar.com/en_us) Flash Sale Is On!
* From November 3rd to 14th, Ivoclar is bringing you unbeatable deals on the equipment that will set your lab up for success in 2026.
* Upgrade your mill, your furnace, or expand your workflow—and save big while doing it!
* Plus, when you purchase a milling machine (https://www.ivoclar.com/en_us/products/product-list?page=1&amp;amp;limit=12&amp;amp;filters=%5B%7B%22id%22%3A%22professions%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22Lab%22%5D%7D%2C%7B%22id%22%3A%22categories%22%2C%22advancedFilter%22%3Afalse%2C%22value%22%3A%22Digital%20Equipment%22%7D%5D), you’ll get delivery, installation, and training—all included. That means your lab will be production-ready from day one.
* But hurry—these savings vanish after November 14th!
* Contact your Ivoclar sales rep today and power up your lab for the year ahead.
Elvis and Barb are gearing up for their chat with the HyperDent Dude himself, Jordan Greenberg from FOLLOW-ME! Technology (https://www.follow-me-tech.com/). At LabFest, Elvis found out that every hyperDENT (https://www.follow-me-tech.com/hyperdent/) license comes with Template Editor Lite — a built-in feature that lets you make safe, customized tweaks to your milling strategies. Whether you want to prioritize surface quality or speed, this tool gives you the control to fine-tune your results while FOLLOW-ME! keeps everything validated and reliable.
Because in the end, us lab techs love to tinker — and hyperDENT makes it easy to choose your own CAM-venture.
Special Guest: Jonathan Bourke.
</description>
  <itunes:keywords>ental, technician, laboratory, jazz, guitar, denturist, driver, model work, exocad, analog, digital, in-office, all-on-x, hybrids, implant pathways, full arch masters, optisplint, photogrammetry, fiduciary markers, MicronMapper, ios scan, megagen, sin, asiga max, Dentafab sega, treatment planning, Blender, hyperdent, miyo, ds world, hands on, demo, ownership, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p><strong>Join Elvis and Barb at all these amazing shows coming up in 2026</strong></p>

<ul>
<li>Vision 21 in Las Vegas Jan 15-17 <a href="https://www.nadl.org/nadl-vision-21" rel="nofollow">https://www.nadl.org/nadl-vision-21</a></li>
<li>Cal-Lab Association Meeting in Chicago Feb 19-20 <a href="https://cal-lab.org/" rel="nofollow">https://cal-lab.org/</a></li>
<li>LMT Lab Day Chicago Feb 19-21 <a href="https://lmtmag.com/lmtlabday" rel="nofollow">https://lmtmag.com/lmtlabday</a></li>
<li>Dental Lab Association of Texas Meeting in Dallas Apr 9-11 <a href="https://members.dlat.org/" rel="nofollow">https://members.dlat.org/</a></li>
<li>exocad Insights in Mallorca, Spain Apr 30 - May 1 <a href="https://exocad.com/insights-2026" rel="nofollow">https://exocad.com/insights-2026</a></li>
</ul>

<p>This week, we sit down with a guest whose journey hits all the right notes—literally! Meet <strong>Jonathan Bourke</strong>, a jazz guitarist turned dental technician who went from pouring models to designing full-arch restorations and running his own in-office lab.</p>

<p>Jonathan shares how a chance gig driving for a denturist opened the door to a career he never expected, taking him from analog dentures to digital workflows, photogrammetry, and <a href="https://exocad.com/" rel="nofollow">Exocad</a> wizardry. Now a lab owner working directly with clinicians, Jonathan talks about collaboration in full-arch cases, teaching with <a href="https://jensendental.com/" rel="nofollow">Jensen Dental</a> and <a href="https://miyoworld.com/" rel="nofollow">MiYO</a>, and what it’s like to see his work come to life chairside.</p>

<p>From learning CAM milling to demoing in front of dental rockstars, Jonathan’s story is a reminder that artistry comes in many forms—sometimes from six strings, sometimes from six implants.</p>

<h3>* Dental Labs—The <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> Flash Sale Is On!</h3>

<h3>* From November 3rd to 14th, Ivoclar is bringing you unbeatable deals on the equipment that will set your lab up for success in 2026.</h3>

<h3>* Upgrade your mill, your furnace, or expand your workflow—and save big while doing it!</h3>

<h3>* Plus, when you purchase a <a href="https://www.ivoclar.com/en_us/products/product-list?page=1&limit=12&filters=%5B%7B%22id%22%3A%22professions%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22Lab%22%5D%7D%2C%7B%22id%22%3A%22categories%22%2C%22advancedFilter%22%3Afalse%2C%22value%22%3A%22Digital%20Equipment%22%7D%5D" rel="nofollow">milling machine</a>, you’ll get delivery, installation, and training—all included. That means your lab will be production-ready from day one.</h3>

<h3>* But hurry—these savings vanish after November 14th!</h3>

<h3>* Contact your Ivoclar sales rep today and power up your lab for the year ahead.</h3>

<hr>

<h3>Elvis and Barb are gearing up for their chat with the HyperDent Dude himself, Jordan Greenberg from <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology</a>. At LabFest, Elvis found out that every <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">hyperDENT</a> license comes with Template Editor Lite — a built-in feature that lets you make safe, customized tweaks to your milling strategies. Whether you want to prioritize surface quality or speed, this tool gives you the control to fine-tune your results while FOLLOW-ME! keeps everything validated and reliable.</h3>

<h3>Because in the end, us lab techs love to tinker — and hyperDENT makes it easy to choose your own CAM-venture.</h3><p>Special Guest: Jonathan Bourke.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p><strong>Join Elvis and Barb at all these amazing shows coming up in 2026</strong></p>

<ul>
<li>Vision 21 in Las Vegas Jan 15-17 <a href="https://www.nadl.org/nadl-vision-21" rel="nofollow">https://www.nadl.org/nadl-vision-21</a></li>
<li>Cal-Lab Association Meeting in Chicago Feb 19-20 <a href="https://cal-lab.org/" rel="nofollow">https://cal-lab.org/</a></li>
<li>LMT Lab Day Chicago Feb 19-21 <a href="https://lmtmag.com/lmtlabday" rel="nofollow">https://lmtmag.com/lmtlabday</a></li>
<li>Dental Lab Association of Texas Meeting in Dallas Apr 9-11 <a href="https://members.dlat.org/" rel="nofollow">https://members.dlat.org/</a></li>
<li>exocad Insights in Mallorca, Spain Apr 30 - May 1 <a href="https://exocad.com/insights-2026" rel="nofollow">https://exocad.com/insights-2026</a></li>
</ul>

<p>This week, we sit down with a guest whose journey hits all the right notes—literally! Meet <strong>Jonathan Bourke</strong>, a jazz guitarist turned dental technician who went from pouring models to designing full-arch restorations and running his own in-office lab.</p>

<p>Jonathan shares how a chance gig driving for a denturist opened the door to a career he never expected, taking him from analog dentures to digital workflows, photogrammetry, and <a href="https://exocad.com/" rel="nofollow">Exocad</a> wizardry. Now a lab owner working directly with clinicians, Jonathan talks about collaboration in full-arch cases, teaching with <a href="https://jensendental.com/" rel="nofollow">Jensen Dental</a> and <a href="https://miyoworld.com/" rel="nofollow">MiYO</a>, and what it’s like to see his work come to life chairside.</p>

<p>From learning CAM milling to demoing in front of dental rockstars, Jonathan’s story is a reminder that artistry comes in many forms—sometimes from six strings, sometimes from six implants.</p>

<h3>* Dental Labs—The <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> Flash Sale Is On!</h3>

<h3>* From November 3rd to 14th, Ivoclar is bringing you unbeatable deals on the equipment that will set your lab up for success in 2026.</h3>

<h3>* Upgrade your mill, your furnace, or expand your workflow—and save big while doing it!</h3>

<h3>* Plus, when you purchase a <a href="https://www.ivoclar.com/en_us/products/product-list?page=1&limit=12&filters=%5B%7B%22id%22%3A%22professions%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22Lab%22%5D%7D%2C%7B%22id%22%3A%22categories%22%2C%22advancedFilter%22%3Afalse%2C%22value%22%3A%22Digital%20Equipment%22%7D%5D" rel="nofollow">milling machine</a>, you’ll get delivery, installation, and training—all included. That means your lab will be production-ready from day one.</h3>

<h3>* But hurry—these savings vanish after November 14th!</h3>

<h3>* Contact your Ivoclar sales rep today and power up your lab for the year ahead.</h3>

<hr>

<h3>Elvis and Barb are gearing up for their chat with the HyperDent Dude himself, Jordan Greenberg from <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology</a>. At LabFest, Elvis found out that every <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">hyperDENT</a> license comes with Template Editor Lite — a built-in feature that lets you make safe, customized tweaks to your milling strategies. Whether you want to prioritize surface quality or speed, this tool gives you the control to fine-tune your results while FOLLOW-ME! keeps everything validated and reliable.</h3>

<h3>Because in the end, us lab techs love to tinker — and hyperDENT makes it easy to choose your own CAM-venture.</h3><p>Special Guest: Jonathan Bourke.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>397: Marc Rondeau: The Aussie Who is Making Teeth, Teaching Techs, and Spinning Records </title>
  <link>https://www.voicesfromthebench.com/397</link>
  <guid isPermaLink="false">412f2f0c-6d69-4606-a81f-ccb727381f4b</guid>
  <pubDate>Mon, 03 Nov 2025 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/412f2f0c-6d69-4606-a81f-ccb727381f4b.mp3" length="64893641" type="audio/mpeg"/>
  <itunes:episode>397</itunes:episode>
  <itunes:title>Marc Rondeau: The Aussie Who is Making Teeth, Teaching Techs, and Spinning Records </itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week, Elvis and Barb head Down Under to chat with Marc Rondeau, a Sydney-based dental technician, educator, and DJ who’s spent decades shaping the future of dental technology in Australia. From his early days in Harley Street to his passion for teaching and advocating for the profession, Marc shares an incredible story of resilience, innovation, and rhythm—both in and out of the lab</itunes:subtitle>
  <itunes:duration>1:07:31</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/4/412f2f0c-6d69-4606-a81f-ccb727381f4b/cover.jpg?v=1"/>
  <description>Shirts, long sleeves, and hoodies are back for a limited time! This batch has the podcast logo on the back and on the front is a simple name tag saying "Dental Technician". Be proud of what you do and show the WORLD that we exist. Shirts on sale until November 8, 2025. As always 100% of the profits go towards the Foundation For Dental Laboratory Technology (https://dentallabfoundation.org/)!
https://www.bonfire.com/its-all-in-the-name160/
This week, Elvis and Barb cross the globe to chat with the legendary Marc Rondeau—a Sydney-based dental technician, educator, and yes, nightclub DJ. From being one of 30 accepted out of 300 applicants into Australia’s only dental tech program, to running one of the country’s top labs, Marc’s journey is packed with hard work, humor, and heart. He shares how a near-fatal car accident—and the brain tumor it uncovered—completely reshaped his perspective on work-life balance, pushing him to give back through teaching and advocacy. Now the Vice President of the Australian Dental Technicians Association (https://www.australiandentaltechnicians.com.au/), Marc talks about the fight to keep technicians recognized, the shift from analog to CAD/CAM, and why he believes every tech should know how to “wax before they CAD.”
* Dental Labs—The Ivoclar (https://www.ivoclar.com/en_us) Flash Sale Is On!
* From November 3rd to 14th, Ivoclar is bringing you unbeatable deals on the equipment that will set your lab up for success in 2026.
* Upgrade your mill, your furnace, or expand your workflow—and save big while doing it!
* Plus, when you purchase a milling machine (https://www.ivoclar.com/en_us/products/product-list?page=1&amp;amp;limit=12&amp;amp;filters=%5B%7B%22id%22%3A%22professions%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22Lab%22%5D%7D%2C%7B%22id%22%3A%22categories%22%2C%22advancedFilter%22%3Afalse%2C%22value%22%3A%22Digital%20Equipment%22%7D%5D), you’ll get delivery, installation, and training—all included. That means your lab will be production-ready from day one.
* But hurry—these savings vanish after November 14th!
* Contact your Ivoclar sales rep today and power up your lab for the year ahead.
The right CAM software can completely transform your lab’s workflow — and no one understands that better than FOLLOW-ME! Technology (https://www.follow-me-tech.com/), creators of hyperDENT (https://www.follow-me-tech.com/hyperdent/#product_overview).
That’s why Roland DGA (https://www.rolanddga.com/applications/dental-cad-cam) has partnered with FOLLOW-ME! North America to offer the Roland DGA x hyperDENT Bundle for their DWX-53D series mills. This collaboration gives labs optimized performance, smoother milling, and incredible efficiency gains — with some users reporting up to two hours saved per case cycle without sacrificing quality.
And here’s the best part: Roland is making this available to everyone through a hyperDENT trade-in promo for existing users. It’s the perfect opportunity to upgrade your CAM and take full advantage of the technology you already have.
Plus, Nowak Dental Supplies (https://www.nowakdental.com/) is participating in the promotion and adding an exclusive bonus for NOLA Lab Fest attendees: the Multiple Instances feature at no additional cost.
Don’t miss your chance to see the difference in person! Join Jordan Greenberg — the “hyperDENT dude” himself — at NOLA Lab Fest, November 7–8 (https://www.nolalabfest.com/), and discover how CAM can redefine what your Roland mill can do. Special Guest: Marc Rondeau.
</description>
  <itunes:keywords>ental, technician, laboratory, Australia, school, college, exam, internship, skill, crown and bridge, fixed, london, freelance, nigh club, DJ, north shore, digital sold, accident, car crash, tumor, died, rehab, walking, teacher registration, associations, VP, volunteers, giving back, exocad, analog, digital, outsource, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Shirts, long sleeves, and hoodies are back for a limited time! This batch has the podcast logo on the back and on the front is a simple name tag saying &quot;Dental Technician&quot;. Be proud of what you do and show the WORLD that we exist. Shirts on sale until November 8, 2025. As always 100% of the profits go towards the<a href="https://dentallabfoundation.org/" rel="nofollow"> Foundation For Dental Laboratory Technology</a>!</h3>

<h3><a href="https://www.bonfire.com/its-all-in-the-name160/" rel="nofollow">https://www.bonfire.com/its-all-in-the-name160/</a></h3>

<p>This week, Elvis and Barb cross the globe to chat with the legendary <strong>Marc Rondeau</strong>—a Sydney-based dental technician, educator, and yes, nightclub DJ. From being one of 30 accepted out of 300 applicants into Australia’s only dental tech program, to running one of the country’s top labs, Marc’s journey is packed with hard work, humor, and heart. He shares how a near-fatal car accident—and the brain tumor it uncovered—completely reshaped his perspective on work-life balance, pushing him to give back through teaching and advocacy. Now the Vice President of the <a href="https://www.australiandentaltechnicians.com.au/" rel="nofollow">Australian Dental Technicians Association</a>, Marc talks about the fight to keep technicians recognized, the shift from analog to CAD/CAM, and why he believes every tech should know how to “wax before they CAD.”</p>

<h3>* Dental Labs—The <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> Flash Sale Is On!</h3>

<h3>* From November 3rd to 14th, Ivoclar is bringing you unbeatable deals on the equipment that will set your lab up for success in 2026.</h3>

<h3>* Upgrade your mill, your furnace, or expand your workflow—and save big while doing it!</h3>

<h3>* Plus, when you purchase a <a href="https://www.ivoclar.com/en_us/products/product-list?page=1&limit=12&filters=%5B%7B%22id%22%3A%22professions%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22Lab%22%5D%7D%2C%7B%22id%22%3A%22categories%22%2C%22advancedFilter%22%3Afalse%2C%22value%22%3A%22Digital%20Equipment%22%7D%5D" rel="nofollow">milling machine</a>, you’ll get delivery, installation, and training—all included. That means your lab will be production-ready from day one.</h3>

<h3>* But hurry—these savings vanish after November 14th!</h3>

<h3>* Contact your Ivoclar sales rep today and power up your lab for the year ahead.</h3>

<hr>

<h3>The right CAM software can completely transform your lab’s workflow — and no one understands that better than <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology</a>, creators of <a href="https://www.follow-me-tech.com/hyperdent/#product_overview" rel="nofollow">hyperDENT</a>.</h3>

<h3>That’s why <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland DGA</a> has partnered with FOLLOW-ME! North America to offer the Roland DGA x hyperDENT Bundle for their DWX-53D series mills. This collaboration gives labs optimized performance, smoother milling, and incredible efficiency gains — with some users reporting up to two hours saved per case cycle without sacrificing quality.</h3>

<h3>And here’s the best part: Roland is making this available to everyone through a hyperDENT trade-in promo for existing users. It’s the perfect opportunity to upgrade your CAM and take full advantage of the technology you already have.</h3>

<h3>Plus, <a href="https://www.nowakdental.com/" rel="nofollow">Nowak Dental Supplies</a> is participating in the promotion and adding an exclusive bonus for NOLA Lab Fest attendees: the Multiple Instances feature at no additional cost.</h3>

<h3>Don’t miss your chance to see the difference in person! Join Jordan Greenberg — the “hyperDENT dude” himself — at <a href="https://www.nolalabfest.com/" rel="nofollow">NOLA Lab Fest, November 7–8</a>, and discover how CAM can redefine what your Roland mill can do.</h3><p>Special Guest: Marc Rondeau.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Shirts, long sleeves, and hoodies are back for a limited time! This batch has the podcast logo on the back and on the front is a simple name tag saying &quot;Dental Technician&quot;. Be proud of what you do and show the WORLD that we exist. Shirts on sale until November 8, 2025. As always 100% of the profits go towards the<a href="https://dentallabfoundation.org/" rel="nofollow"> Foundation For Dental Laboratory Technology</a>!</h3>

<h3><a href="https://www.bonfire.com/its-all-in-the-name160/" rel="nofollow">https://www.bonfire.com/its-all-in-the-name160/</a></h3>

<p>This week, Elvis and Barb cross the globe to chat with the legendary <strong>Marc Rondeau</strong>—a Sydney-based dental technician, educator, and yes, nightclub DJ. From being one of 30 accepted out of 300 applicants into Australia’s only dental tech program, to running one of the country’s top labs, Marc’s journey is packed with hard work, humor, and heart. He shares how a near-fatal car accident—and the brain tumor it uncovered—completely reshaped his perspective on work-life balance, pushing him to give back through teaching and advocacy. Now the Vice President of the <a href="https://www.australiandentaltechnicians.com.au/" rel="nofollow">Australian Dental Technicians Association</a>, Marc talks about the fight to keep technicians recognized, the shift from analog to CAD/CAM, and why he believes every tech should know how to “wax before they CAD.”</p>

<h3>* Dental Labs—The <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> Flash Sale Is On!</h3>

<h3>* From November 3rd to 14th, Ivoclar is bringing you unbeatable deals on the equipment that will set your lab up for success in 2026.</h3>

<h3>* Upgrade your mill, your furnace, or expand your workflow—and save big while doing it!</h3>

<h3>* Plus, when you purchase a <a href="https://www.ivoclar.com/en_us/products/product-list?page=1&limit=12&filters=%5B%7B%22id%22%3A%22professions%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22Lab%22%5D%7D%2C%7B%22id%22%3A%22categories%22%2C%22advancedFilter%22%3Afalse%2C%22value%22%3A%22Digital%20Equipment%22%7D%5D" rel="nofollow">milling machine</a>, you’ll get delivery, installation, and training—all included. That means your lab will be production-ready from day one.</h3>

<h3>* But hurry—these savings vanish after November 14th!</h3>

<h3>* Contact your Ivoclar sales rep today and power up your lab for the year ahead.</h3>

<hr>

<h3>The right CAM software can completely transform your lab’s workflow — and no one understands that better than <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology</a>, creators of <a href="https://www.follow-me-tech.com/hyperdent/#product_overview" rel="nofollow">hyperDENT</a>.</h3>

<h3>That’s why <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland DGA</a> has partnered with FOLLOW-ME! North America to offer the Roland DGA x hyperDENT Bundle for their DWX-53D series mills. This collaboration gives labs optimized performance, smoother milling, and incredible efficiency gains — with some users reporting up to two hours saved per case cycle without sacrificing quality.</h3>

<h3>And here’s the best part: Roland is making this available to everyone through a hyperDENT trade-in promo for existing users. It’s the perfect opportunity to upgrade your CAM and take full advantage of the technology you already have.</h3>

<h3>Plus, <a href="https://www.nowakdental.com/" rel="nofollow">Nowak Dental Supplies</a> is participating in the promotion and adding an exclusive bonus for NOLA Lab Fest attendees: the Multiple Instances feature at no additional cost.</h3>

<h3>Don’t miss your chance to see the difference in person! Join Jordan Greenberg — the “hyperDENT dude” himself — at <a href="https://www.nolalabfest.com/" rel="nofollow">NOLA Lab Fest, November 7–8</a>, and discover how CAM can redefine what your Roland mill can do.</h3><p>Special Guest: Marc Rondeau.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>396: Daniele Collard &amp; Amber Rosema Kept Calm and Crafted On After a Tragedy </title>
  <link>https://www.voicesfromthebench.com/396</link>
  <guid isPermaLink="false">7b13e5ba-9dc2-471f-b525-af6679ee32b1</guid>
  <pubDate>Mon, 27 Oct 2025 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/7b13e5ba-9dc2-471f-b525-af6679ee32b1.mp3" length="61279872" type="audio/mpeg"/>
  <itunes:episode>396</itunes:episode>
  <itunes:title>Daniele Collard &amp; Amber Rosema Kept Calm and Crafted On After a Tragedy </itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>When a devastating fire destroyed Denture Crafters, managers Amber Rosema and Daniele Collard refused to give up. In just days, they rallied their team, found a new space, and started rebuilding—proving that the dental lab community’s strength and heart can’t be burned down</itunes:subtitle>
  <itunes:duration>1:03:45</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/7/7b13e5ba-9dc2-471f-b525-af6679ee32b1/cover.jpg?v=1"/>
  <description>Shirts, long sleeves, and hoodies are back for a limited time! This batch has the podcast logo on the back and on the front is a simple name tag saying "Dental Technician". Be proud of what you do and show the WORLD that we exist. Shirts on sale until November 8, 2025. As always 100% of the profits go towards the Foundation For Dental Laboratory Technology (https://dentallabfoundation.org/)!
https://www.bonfire.com/its-all-in-the-name160/
This week, Elvis and Barb sit down with two amazing ladies who turned tragedy into triumph. When a devastating fire destroyed Denture Crafters (https://www.denturecrafters.net/) a few weeks ago, lab manager Amber Rosema and general manager Daniele Collard didn’t waste a single moment. From the parking lot of their burned-down lab, they began rebuilding—calling suppliers, securing space, and rallying their team to get dentures back in patients’ mouths.
Hear the incredible story of how these two leaders kept their employees working, rebuilt their systems, and leaned on the kindness of another lab to get back up and running in just days. They also share what it’s like being part of an employee-owned dental lab, their quick move into digital dentures, and the importance of mental health when life—and your lab—literally goes up in flames.
It’s an inspiring episode of resilience, teamwork, and what makes the dental lab community truly amazing.
If you want to help, Daniele and Amber would love your opinion on any of the following items.  Feel free to email them at info@denturecrafters.net
Drop your favorites below:
Boil-out tanks / dewaxers (Electric if possible)
CAM milling units 
Alcohol distiller
Acrylic polishers / pumice stations
Steam cleaners
Sandblasters / Shell Blaster
Air compressors (oil-free, quiet)
Dust collectors (single and central systems)
Vacuum systems (for 3D printers, model trimmers, etc.)
Fume extractors / ventilation systems
Air purifiers (HEPA, carbon filter, or ionizer type)
Monomer / polymer storage
Vacuum mixers
Resin dispensers
Workbenches (lab-grade, suction-integrated if possible)
Magnifying lamps / task lighting
Autoclave / sterilizer
Disinfectant systems / UV cabinets
Easy to clean flooring (think clean wax)
Laser welders
Looking for a way to unlock the full potential of your digital dentistry workflow. Take it from Elise Heathcote, associate manager of digital services with Ivoclar. This is all about the Cam Academy. They have a new in-person training experience designed specifically for dental technicians. This hands-on course explores the full potential of programmable Cam software, helping you take your digital workflow to the next level. Learn directly from Ivoclar experts, refine your skills and bring new precision and efficiency to your lab. Cam Academy is more than a course. It's your next step in digital excellence. To reserve your spot, visit the Ivoclar Academy website (https://www.ivoclar.com/en_us/academy/learning-opportunities?page=1&amp;amp;offset=12&amp;amp;filters=%5B%7B%22id%22%3A%22dateRange%22%2C%22selectedLowerBound%22%3A%222021-12-09T07%3A30%3A45.534Z%22%2C%22selectedUpperBound%22%3A%222022-06-09T06%3A30%3A45.534Z%22%7D%2C%7B%22id%22%3A%22type%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22In-house+trainings%22%5D%7D%5D) or contact your local Ivoclar sales representative today.
The right CAM software can completely transform your lab’s workflow — and no one understands that better than FOLLOW-ME! Technology (https://www.follow-me-tech.com/), creators of hyperDENT (https://www.follow-me-tech.com/hyperdent/#product_overview).
That’s why Roland DGA (https://www.rolanddga.com/applications/dental-cad-cam) has partnered with FOLLOW-ME! North America to offer the Roland DGA x hyperDENT Bundle for their DWX-53D series mills. This collaboration gives labs optimized performance, smoother milling, and incredible efficiency gains — with some users reporting up to two hours saved per case cycle without sacrificing quality.
And here’s the best part: Roland is making this available to everyone through a hyperDENT trade-in promo for existing users. It’s the perfect opportunity to upgrade your CAM and take full advantage of the technology you already have.
Plus, Nowak Dental Supplies (https://www.nowakdental.com/) is participating in the promotion and adding an exclusive bonus for NOLA Lab Fest attendees: the Multiple Instances feature at no additional cost.
Don’t miss your chance to see the difference in person! Join Jordan Greenberg — the “hyperDENT dude” himself — at NOLA Lab Fest, November 7–8 (https://www.nolalabfest.com/), and discover how CAM can redefine what your Roland mill can do.
 Special Guests: Amber Rosema and Daniele Collard.
</description>
  <itunes:keywords>ental, technician, laboratory, employee owned, analog, digital, myron's dental lab, phone call, middle of the night, alarm, fire, insurance, inspector, laptop, great lab io, zahn, working, didn't stop, compensation, chairtime, loss, osha, starting over, rebuilding, new systems, safety, vacation, mental health, moving on, overtime, community, feedback, stronger, togetherness, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Shirts, long sleeves, and hoodies are back for a limited time! This batch has the podcast logo on the back and on the front is a simple name tag saying &quot;Dental Technician&quot;. Be proud of what you do and show the WORLD that we exist. Shirts on sale until November 8, 2025. As always 100% of the profits go towards the<a href="https://dentallabfoundation.org/" rel="nofollow"> Foundation For Dental Laboratory Technology</a>!</h3>

<h3><a href="https://www.bonfire.com/its-all-in-the-name160/" rel="nofollow">https://www.bonfire.com/its-all-in-the-name160/</a></h3>

<p>This week, Elvis and Barb sit down with two amazing ladies who turned tragedy into triumph. When a devastating fire destroyed <a href="https://www.denturecrafters.net/" rel="nofollow">Denture Crafters</a> a few weeks ago, lab manager <strong>Amber Rosema</strong> and general manager <strong>Daniele Collard</strong> didn’t waste a single moment. From the parking lot of their burned-down lab, they began rebuilding—calling suppliers, securing space, and rallying their team to get dentures back in patients’ mouths.</p>

<p>Hear the incredible story of how these two leaders kept their employees working, rebuilt their systems, and leaned on the kindness of another lab to get back up and running in just days. They also share what it’s like being part of an employee-owned dental lab, their quick move into digital dentures, and the importance of mental health when life—and your lab—literally goes up in flames.</p>

<p>It’s an inspiring episode of resilience, teamwork, and what makes the dental lab community truly amazing.</p>

<p>If you want to help, Daniele and Amber would love your opinion on any of the following items.  Feel free to email them at <strong><a href="mailto:info@denturecrafters.net" rel="nofollow">info@denturecrafters.net</a></strong></p>

<p>Drop your favorites below:</p>

<ul>
<li>Boil-out tanks / dewaxers (Electric if possible)</li>
<li>CAM milling units </li>
<li>Alcohol distiller</li>
<li>Acrylic polishers / pumice stations</li>
<li>Steam cleaners</li>
<li>Sandblasters / Shell Blaster</li>
<li>Air compressors (oil-free, quiet)</li>
<li>Dust collectors (single and central systems)</li>
<li>Vacuum systems (for 3D printers, model trimmers, etc.)</li>
<li>Fume extractors / ventilation systems</li>
<li>Air purifiers (HEPA, carbon filter, or ionizer type)</li>
<li>Monomer / polymer storage</li>
<li>Vacuum mixers</li>
<li>Resin dispensers</li>
<li>Workbenches (lab-grade, suction-integrated if possible)</li>
<li>Magnifying lamps / task lighting</li>
<li>Autoclave / sterilizer</li>
<li>Disinfectant systems / UV cabinets</li>
<li>Easy to clean flooring (think clean wax)</li>
<li>Laser welders</li>
</ul>

<h3>Looking for a way to unlock the full potential of your digital dentistry workflow. Take it from Elise Heathcote, associate manager of digital services with Ivoclar. This is all about the Cam Academy. They have a new in-person training experience designed specifically for dental technicians. This hands-on course explores the full potential of programmable Cam software, helping you take your digital workflow to the next level. Learn directly from Ivoclar experts, refine your skills and bring new precision and efficiency to your lab. Cam Academy is more than a course. It&#39;s your next step in digital excellence. To reserve your spot, visit the <a href="https://www.ivoclar.com/en_us/academy/learning-opportunities?page=1&offset=12&filters=%5B%7B%22id%22%3A%22dateRange%22%2C%22selectedLowerBound%22%3A%222021-12-09T07%3A30%3A45.534Z%22%2C%22selectedUpperBound%22%3A%222022-06-09T06%3A30%3A45.534Z%22%7D%2C%7B%22id%22%3A%22type%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22In-house+trainings%22%5D%7D%5D" rel="nofollow">Ivoclar Academy website</a> or contact your local Ivoclar sales representative today.</h3>

<hr>

<h3>The right CAM software can completely transform your lab’s workflow — and no one understands that better than <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology</a>, creators of <a href="https://www.follow-me-tech.com/hyperdent/#product_overview" rel="nofollow">hyperDENT</a>.</h3>

<h3>That’s why <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland DGA</a> has partnered with FOLLOW-ME! North America to offer the Roland DGA x hyperDENT Bundle for their DWX-53D series mills. This collaboration gives labs optimized performance, smoother milling, and incredible efficiency gains — with some users reporting up to two hours saved per case cycle without sacrificing quality.</h3>

<h3>And here’s the best part: Roland is making this available to everyone through a hyperDENT trade-in promo for existing users. It’s the perfect opportunity to upgrade your CAM and take full advantage of the technology you already have.</h3>

<h3>Plus, <a href="https://www.nowakdental.com/" rel="nofollow">Nowak Dental Supplies</a> is participating in the promotion and adding an exclusive bonus for NOLA Lab Fest attendees: the Multiple Instances feature at no additional cost.</h3>

<h3>Don’t miss your chance to see the difference in person! Join Jordan Greenberg — the “hyperDENT dude” himself — at <a href="https://www.nolalabfest.com/" rel="nofollow">NOLA Lab Fest, November 7–8</a>, and discover how CAM can redefine what your Roland mill can do.</h3><p>Special Guests: Amber Rosema and Daniele Collard.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Shirts, long sleeves, and hoodies are back for a limited time! This batch has the podcast logo on the back and on the front is a simple name tag saying &quot;Dental Technician&quot;. Be proud of what you do and show the WORLD that we exist. Shirts on sale until November 8, 2025. As always 100% of the profits go towards the<a href="https://dentallabfoundation.org/" rel="nofollow"> Foundation For Dental Laboratory Technology</a>!</h3>

<h3><a href="https://www.bonfire.com/its-all-in-the-name160/" rel="nofollow">https://www.bonfire.com/its-all-in-the-name160/</a></h3>

<p>This week, Elvis and Barb sit down with two amazing ladies who turned tragedy into triumph. When a devastating fire destroyed <a href="https://www.denturecrafters.net/" rel="nofollow">Denture Crafters</a> a few weeks ago, lab manager <strong>Amber Rosema</strong> and general manager <strong>Daniele Collard</strong> didn’t waste a single moment. From the parking lot of their burned-down lab, they began rebuilding—calling suppliers, securing space, and rallying their team to get dentures back in patients’ mouths.</p>

<p>Hear the incredible story of how these two leaders kept their employees working, rebuilt their systems, and leaned on the kindness of another lab to get back up and running in just days. They also share what it’s like being part of an employee-owned dental lab, their quick move into digital dentures, and the importance of mental health when life—and your lab—literally goes up in flames.</p>

<p>It’s an inspiring episode of resilience, teamwork, and what makes the dental lab community truly amazing.</p>

<p>If you want to help, Daniele and Amber would love your opinion on any of the following items.  Feel free to email them at <strong><a href="mailto:info@denturecrafters.net" rel="nofollow">info@denturecrafters.net</a></strong></p>

<p>Drop your favorites below:</p>

<ul>
<li>Boil-out tanks / dewaxers (Electric if possible)</li>
<li>CAM milling units </li>
<li>Alcohol distiller</li>
<li>Acrylic polishers / pumice stations</li>
<li>Steam cleaners</li>
<li>Sandblasters / Shell Blaster</li>
<li>Air compressors (oil-free, quiet)</li>
<li>Dust collectors (single and central systems)</li>
<li>Vacuum systems (for 3D printers, model trimmers, etc.)</li>
<li>Fume extractors / ventilation systems</li>
<li>Air purifiers (HEPA, carbon filter, or ionizer type)</li>
<li>Monomer / polymer storage</li>
<li>Vacuum mixers</li>
<li>Resin dispensers</li>
<li>Workbenches (lab-grade, suction-integrated if possible)</li>
<li>Magnifying lamps / task lighting</li>
<li>Autoclave / sterilizer</li>
<li>Disinfectant systems / UV cabinets</li>
<li>Easy to clean flooring (think clean wax)</li>
<li>Laser welders</li>
</ul>

<h3>Looking for a way to unlock the full potential of your digital dentistry workflow. Take it from Elise Heathcote, associate manager of digital services with Ivoclar. This is all about the Cam Academy. They have a new in-person training experience designed specifically for dental technicians. This hands-on course explores the full potential of programmable Cam software, helping you take your digital workflow to the next level. Learn directly from Ivoclar experts, refine your skills and bring new precision and efficiency to your lab. Cam Academy is more than a course. It&#39;s your next step in digital excellence. To reserve your spot, visit the <a href="https://www.ivoclar.com/en_us/academy/learning-opportunities?page=1&offset=12&filters=%5B%7B%22id%22%3A%22dateRange%22%2C%22selectedLowerBound%22%3A%222021-12-09T07%3A30%3A45.534Z%22%2C%22selectedUpperBound%22%3A%222022-06-09T06%3A30%3A45.534Z%22%7D%2C%7B%22id%22%3A%22type%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22In-house+trainings%22%5D%7D%5D" rel="nofollow">Ivoclar Academy website</a> or contact your local Ivoclar sales representative today.</h3>

<hr>

<h3>The right CAM software can completely transform your lab’s workflow — and no one understands that better than <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology</a>, creators of <a href="https://www.follow-me-tech.com/hyperdent/#product_overview" rel="nofollow">hyperDENT</a>.</h3>

<h3>That’s why <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland DGA</a> has partnered with FOLLOW-ME! North America to offer the Roland DGA x hyperDENT Bundle for their DWX-53D series mills. This collaboration gives labs optimized performance, smoother milling, and incredible efficiency gains — with some users reporting up to two hours saved per case cycle without sacrificing quality.</h3>

<h3>And here’s the best part: Roland is making this available to everyone through a hyperDENT trade-in promo for existing users. It’s the perfect opportunity to upgrade your CAM and take full advantage of the technology you already have.</h3>

<h3>Plus, <a href="https://www.nowakdental.com/" rel="nofollow">Nowak Dental Supplies</a> is participating in the promotion and adding an exclusive bonus for NOLA Lab Fest attendees: the Multiple Instances feature at no additional cost.</h3>

<h3>Don’t miss your chance to see the difference in person! Join Jordan Greenberg — the “hyperDENT dude” himself — at <a href="https://www.nolalabfest.com/" rel="nofollow">NOLA Lab Fest, November 7–8</a>, and discover how CAM can redefine what your Roland mill can do.</h3><p>Special Guests: Amber Rosema and Daniele Collard.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>Episode 395: Lori Margiotta Wants You to Follow the Numbers to Find the Growth</title>
  <link>https://www.voicesfromthebench.com/395</link>
  <guid isPermaLink="false">16ae22e2-1ef2-4712-914d-c52169bcdc19</guid>
  <pubDate>Mon, 20 Oct 2025 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/16ae22e2-1ef2-4712-914d-c52169bcdc19.mp3" length="59291904" type="audio/mpeg"/>
  <itunes:episode>395</itunes:episode>
  <itunes:title>Lori Margiotta Wants You to Follow the Numbers to Find the Growth</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Elvis and Barb chat with Lori Margiotta from Bookkeeper for Dentists about bridging the gap between dental labs and offices through smarter business tracking. Lori shares how understanding simple numbers like lab expenses and case acceptance can help both labs and dentists grow together.</itunes:subtitle>
  <itunes:duration>1:01:41</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/1/16ae22e2-1ef2-4712-914d-c52169bcdc19/cover.jpg?v=1"/>
  <description>DON'T MISS the dental event of the year, November 7-8. Nowak Dental Supplies (https://www.nowakdental.com/) is hosing NOLA Lab Fest (https://www.nolalabfest.com/) in New Orleans, Louisiana. Head over to nolalabfest.com to see the line up and to register.
A HUGE thanks to Aidite North America (https://www.aidite.com/) for hosting the podcast at their booth. Come find us and be on the podcast!
This week, Elvis and Barb sit down with Lori Margiotta, the founder of Bookkeeper for Dentists (https://bookkeeperfordentists.com/), to talk about how labs and dental offices can grow together by focusing on one key number: case acceptance. Lori shares her journey from high school “recall girl” to practice manager, lab sales rep, and now consultant helping dental offices understand their business metrics. 
She breaks down how labs can help their clients track simple data like lab expenses and unbooked treatment to reveal hidden opportunities. With decades in the dental industry, Lori shows that when dentists increase their case acceptance, everyone wins — including the labs. From real-world examples to actionable advice (and a few laughs along the way), this episode is all about bridging the gap between the front desk and the bench.
Check out Lori's On Demand Webinar: Want More Cases? Just Ask This One Question
https://us02web.zoom.us/webinar/register/WN_xNRsVE85Ql6PNa-weLkhPw
Looking for a way to unlock the full potential of your digital dentistry workflow. Take it from Elise Heathcote, associate manager of digital services with Ivoclar. This is all about the Cam Academy. They have a new in-person training experience designed specifically for dental technicians. This hands-on course explores the full potential of programmable Cam software, helping you take your digital workflow to the next level. Learn directly from Ivoclar experts, refine your skills and bring new precision and efficiency to your lab. Cam Academy is more than a course. It's your next step in digital excellence. To reserve your spot, visit the Ivoclar Academy website (https://www.ivoclar.com/en_us/academy/learning-opportunities?page=1&amp;amp;offset=12&amp;amp;filters=%5B%7B%22id%22%3A%22dateRange%22%2C%22selectedLowerBound%22%3A%222021-12-09T07%3A30%3A45.534Z%22%2C%22selectedUpperBound%22%3A%222022-06-09T06%3A30%3A45.534Z%22%7D%2C%7B%22id%22%3A%22type%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22In-house+trainings%22%5D%7D%5D) or contact your local Ivoclar sales representative today.
 Special Guest: Lori Margiotta.
</description>
  <itunes:keywords>ental, technician, laboratory, recall, patients, receptionist, sales, relationships, gatekeeper, front desk, case acceptance, vision 21, math, trust, unbooked, systems, identify, growth, treatment, staff, care credit, solutions, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p><strong>DON&#39;T MISS the dental event of the year, November 7-8. <a href="https://www.nowakdental.com/" rel="nofollow">Nowak Dental Supplies</a> is hosing <a href="https://www.nolalabfest.com/" rel="nofollow">NOLA Lab Fest</a> in New Orleans, Louisiana. Head over to nolalabfest.com to see the line up and to register.<br>
A HUGE thanks to <a href="https://www.aidite.com/" rel="nofollow">Aidite North America</a> for hosting the podcast at their booth. Come find us and be on the podcast!</strong></p>

<p>This week, Elvis and Barb sit down with <strong>Lori Margiotta</strong>, the founder of <a href="https://bookkeeperfordentists.com/" rel="nofollow">Bookkeeper for Dentists</a>, to talk about how labs and dental offices can grow together by focusing on one key number: case acceptance. Lori shares her journey from high school “recall girl” to practice manager, lab sales rep, and now consultant helping dental offices understand their business metrics. </p>

<p>She breaks down how labs can help their clients track simple data like lab expenses and unbooked treatment to reveal hidden opportunities. With decades in the dental industry, Lori shows that when dentists increase their case acceptance, everyone wins — including the labs. From real-world examples to actionable advice (and a few laughs along the way), this episode is all about bridging the gap between the front desk and the bench.</p>

<p>Check out Lori&#39;s On Demand Webinar: Want More Cases? Just Ask This One Question<br>
<a href="https://us02web.zoom.us/webinar/register/WN_xNRsVE85Ql6PNa-weLkhPw" rel="nofollow">https://us02web.zoom.us/webinar/register/WN_xNRsVE85Ql6PNa-weLkhPw</a></p>

<h3>Looking for a way to unlock the full potential of your digital dentistry workflow. Take it from Elise Heathcote, associate manager of digital services with Ivoclar. This is all about the Cam Academy. They have a new in-person training experience designed specifically for dental technicians. This hands-on course explores the full potential of programmable Cam software, helping you take your digital workflow to the next level. Learn directly from Ivoclar experts, refine your skills and bring new precision and efficiency to your lab. Cam Academy is more than a course. It&#39;s your next step in digital excellence. To reserve your spot, visit the <a href="https://www.ivoclar.com/en_us/academy/learning-opportunities?page=1&offset=12&filters=%5B%7B%22id%22%3A%22dateRange%22%2C%22selectedLowerBound%22%3A%222021-12-09T07%3A30%3A45.534Z%22%2C%22selectedUpperBound%22%3A%222022-06-09T06%3A30%3A45.534Z%22%7D%2C%7B%22id%22%3A%22type%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22In-house+trainings%22%5D%7D%5D" rel="nofollow">Ivoclar Academy website</a> or contact your local Ivoclar sales representative today.</h3><p>Special Guest: Lori Margiotta.</p>]]>
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  <itunes:summary>
    <![CDATA[<p><strong>DON&#39;T MISS the dental event of the year, November 7-8. <a href="https://www.nowakdental.com/" rel="nofollow">Nowak Dental Supplies</a> is hosing <a href="https://www.nolalabfest.com/" rel="nofollow">NOLA Lab Fest</a> in New Orleans, Louisiana. Head over to nolalabfest.com to see the line up and to register.<br>
A HUGE thanks to <a href="https://www.aidite.com/" rel="nofollow">Aidite North America</a> for hosting the podcast at their booth. Come find us and be on the podcast!</strong></p>

<p>This week, Elvis and Barb sit down with <strong>Lori Margiotta</strong>, the founder of <a href="https://bookkeeperfordentists.com/" rel="nofollow">Bookkeeper for Dentists</a>, to talk about how labs and dental offices can grow together by focusing on one key number: case acceptance. Lori shares her journey from high school “recall girl” to practice manager, lab sales rep, and now consultant helping dental offices understand their business metrics. </p>

<p>She breaks down how labs can help their clients track simple data like lab expenses and unbooked treatment to reveal hidden opportunities. With decades in the dental industry, Lori shows that when dentists increase their case acceptance, everyone wins — including the labs. From real-world examples to actionable advice (and a few laughs along the way), this episode is all about bridging the gap between the front desk and the bench.</p>

<p>Check out Lori&#39;s On Demand Webinar: Want More Cases? Just Ask This One Question<br>
<a href="https://us02web.zoom.us/webinar/register/WN_xNRsVE85Ql6PNa-weLkhPw" rel="nofollow">https://us02web.zoom.us/webinar/register/WN_xNRsVE85Ql6PNa-weLkhPw</a></p>

<h3>Looking for a way to unlock the full potential of your digital dentistry workflow. Take it from Elise Heathcote, associate manager of digital services with Ivoclar. This is all about the Cam Academy. They have a new in-person training experience designed specifically for dental technicians. This hands-on course explores the full potential of programmable Cam software, helping you take your digital workflow to the next level. Learn directly from Ivoclar experts, refine your skills and bring new precision and efficiency to your lab. Cam Academy is more than a course. It&#39;s your next step in digital excellence. To reserve your spot, visit the <a href="https://www.ivoclar.com/en_us/academy/learning-opportunities?page=1&offset=12&filters=%5B%7B%22id%22%3A%22dateRange%22%2C%22selectedLowerBound%22%3A%222021-12-09T07%3A30%3A45.534Z%22%2C%22selectedUpperBound%22%3A%222022-06-09T06%3A30%3A45.534Z%22%7D%2C%7B%22id%22%3A%22type%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22In-house+trainings%22%5D%7D%5D" rel="nofollow">Ivoclar Academy website</a> or contact your local Ivoclar sales representative today.</h3><p>Special Guest: Lori Margiotta.</p>]]>
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