At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.

"LIVE" again at the 2026 DLAT meeting, two very different conversations came together around one common theme: the future of dental technology is still being shaped by passionate people willing to learn, teach, and adapt. First, the podcast catches up with returning guest Tiffany Prater from Destination Orthodontic Lab, who shares how her lab journey has evolved from running a large commercial space with employees to building a smaller, more personal business focused on private practices and hands-on craftsmanship. Alongside her is Sydney Ribera, a young technician discovering orthodontics through mentorship, creativity, and a fascination with bending wire and pouring colorful acrylic retainers. The conversation dives into the realities of learning ortho in today’s digital world, the importance of organizations like the Orthodontic Resource Group, and why mentorship still matters more than ever in a profession where most of the training happens shoulder-to-shoulder.

Then the crew sits down with Marlin Gohn from Argen to talk about everything from next-generation zirconia to massive dental labs in China and the surprisingly common mistakes labs make when choosing disc sizes for milling. Marlin breaks down Argen’s new gradient translucency zirconia, explains why nesting strategy matters more than most labs realize, and shares real-world troubleshooting tips that can save labs time, money, and remakes. The conversation also wanders through SLM frameworks, milled gold crowns, PFMs, translating lectures in China, and why some old-school techniques still outperform the newest trends.

Special Guests: Marlin Gohn CDT, Sydney Ribera, and Tiffany Prater CDT.

TO DONATE: https://fdlt.memberclicks.net/donor-form#/

Select: Race for the Future
Enter the name of the racer you want to support: BARB WARNER or THE CROWN JEWELS
Enter the amount (One Million Dollars)

Full Arch Immediate Load Hybrids is still one of the most profitable restorations to a lab. The skill and confidence to do them is difficult, but thanks to Dr. Brandon Kofford, the day of surgery is getting even easier. Two years ago, Dr. Kofford came on this podcast to talk about Smart Denture Conversion. The workflow to make a faster and better converted denture. Well after a lot of work and FDA planning, they are back as Smart on X and have introduced the Omibut, a new MUA that can be used at any angle. He also talks about improving the original version to make Smart Denture Conversion 2.0 and the use of prefabricated arches.

Let's be honest. There are a LOT of zirconia on the market these days. How do you know which is which? Is one better than another? Is there one that can handle every situation? Check out a FREE webinar from Ivoclar called Zirconia Unboxed with Jeff Smith, CDT.

"This introductory webinar is the first in a five-part series designed to address the most frequently asked questions by dental labs when selecting zirconia for their restorations. With a focus on practical guidance, this session explores the key considerations in choosing the right zirconia, including material properties, esthetics, and processing techniques. This introductory webinar is the first in a five-part series designed to address the most frequently asked questions by dental labs when selecting zirconia for their restorations. With a focus on practical guidance, this session explores the key considerations in choosing the right zirconia, including material properties, esthetics, and processing techniques."

Check it out at: https://www.ivoclar.com/en_us/course/zirconia-unboxed/246115?utm_source=External+-+Voice+from+the+Bench&utm_medium=QR+code&utm_campaign=Academy&utm_term=August

Special Guest: Dr. Brandon Kofford.

We are once again showcasing some wonderful conversation that we got while in the exocad booth at IDS 2025. It's funny to travel all the way to Germany to talk to two Americans, one of them even works with Barb!

First up is the CEO of the Leixir Dental Group, John Krier. John talks about coming to dental from orthopedics and the differences he is noticing. Only 18 months into his new role, John has already visited every lab in the Leixir group and has started to change the culture of over 1000 employees to empower them to take ownership of the work they do.

Then we meet fellow podcaster, Dr. Jeff Horowitz. Dr. Horowitz has two practices in South Carolina, GP and Sleep and airway. He talks about the importance of creating the space in the arches for better sleep and how they are even expanding the palate on adults. Dr. Horowitz is also 1/3 of the podcast Dentist IN the Know and tells us all about how a couple of dentists got together during the pandemic to chat about what they all love so much.

Take it from Jennifer Ferguson from Ivoclar. If you have a PM7 or are thinking about getting a PM7 (Take it from Barb, you should), Ivoclar had launched the "Ivoclar Block Module" that can speed up milling emax by 45%!! The best part is that you can try it for FREE for 90 days. All you have to do is send them a message on Instagram at Ivoclar.na or send a email to jennifer.ferguson@ivoclar.com. Now go mill emax faster!

Special Guests: Dr. Jeff Horowitz and John Krier.

So when we got an email from the creators of a device that Elvis uses all the time asking to be on the podcast, we jumped at the opportunity. Luckly we were all going to be at the Cal-Lab Association meeting that happens the same week at Lab Day Chicago. This time, Elvis sits down with Danny Yao and Dr. Russell Crockett. Danny has a long history in sales with implants and full arch workflows. Dr. Crockett is a practicing Prosthodontist that loves to design better ways to do dentistry. Meeting awhile ago, Danny saw Dr. Crockett’s prototype for a way to get accurate full arch records using just an iOS scanner. Together they created OptiSplint and ArchTracer. Simply put, they screw onto MUAs, lute together, and you can get a series of scans pretty much guaranteed to perfect. Want to know more about this amazing workflow? Take a listen as we dive deeper into all that Digital Arches does.

Take it from Laura Prosser, the digital marketing manager for Ivoclar North America. She would like to invite you to start following them on Instagram. It's your chance to obtain exclusive updates on product announcements, industry news, upcoming educational events, and heartwarming stories about our local team and industry professionals. Let's get social together. Simply start following us on Instagram @Ivoclar.na. We'll see you there.

Are you a dental lab in need of more talent to improve your bottom line and keep production on schedule? Are you a dental tech with great skills but feel you're being limited at your current lab? Well, the answer is here and this is precisely why WIN WIN GO was created. The dental lab and dental tech community needed a place where labs and technicians can meet, talk about their needs and connect in ways that foster a win win outcome. As a tech. If you're ready to make a change, thinking about moving in the next year or just curious what's out there, sign up today. It's totally free. As a lab, you might be feeling the frustration of paying the big employment site so much and getting so few tech candidates. We understand they don't much care about our industry. WINWINGO.com is simply the best place for lab techs and lab owners to actively engage in creating their ideal future. WINWINGO.com, how dental techs find paradise.

Special Guests: Danny Yao and Dr. Russell Crockett.

Vision 21 at Caesar's Palace in Las Vegas - January 16-18
Cal Lab Meeting at the Swissôtel in Chicago February 20-21
LMT Lab Day Chicago in the IVOCLAR BALLROOM - February 20-22
IDS 2025 in the EXOCAD booth in Cologne, Germany - March 25-29

When choosing implant components, there are a lot of options out there. You COULD go OEM, but there is a lot to be said about cost and workflow when going with a third party option. How do you choose which option to go with? This episode we discuss why two people have chosen DESS Dental Solutions for their implant workflow. Jimmy Stegall has been educating in our industry for years. Now he has opened his own company to help educate more called Here To Serve Dental. Saro Hatzakortzian is the CEO of Alien Milling Technologies that mill many different situations on probably every platform available. After a brief update on what they have been up to since their last episode, Jimmy and Saro get into why they use DESS for their cases. We talk about MUAs, ti bases, screws, drivers, millable blanks, overdenture abutments, and so much more. Hear it from people that use them and not sell them.

Molar City: https://youtu.be/uDGVFDcgKbM?si=70rnaLl46IHt4zkq

Listen to John Wilson from Sunrise Dental Lab and take your own lab to the next level by getting in on some of Ivoclar's End of the Year deals on equipment. If you are looking for your first or looking to expand your capabilities, Ivoclar has just what you need at a time where it's best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don't let the new year come thinking you should have bettered your lab.

Special Guests: Jimmy Stegall and Saro Hatzakortzian.

“Just say no to brushing”- idea and the denture is from Brittany Mitchell:
https://www.bonfire.com/shirt-for-removable-techs/
“Don’t pull out” features art work from Charlie Barbour at CIMBdesign:. https://www.bonfire.com/shirt-for-fixed-techs/

You should be able to both shirts in your cart if you want both…. And this time the podcast logo is on the back!
Just a reminder that 100% of the profits get donated to the Foundation For Dental Laboratory Technology.

With Barb off doing what ever ceramist do, Elvis has a nerdy implant conversation with Alan Banks from GuidedSMILE. Alan talks all about his history with Roe Dental Lab and how there have do THOUSANDS of guides using pretty much all the different planning software. Opening GuidedSMILE across the street allowed them to expand the guide services to other labs. Realizing the power of the RealGuide software, Alan worked closely with them to enable doing full stackable surgical guides and smiles all in one software with less clicks. Come get nerdy with us.

Listen to John Wilson from Sunrise Dental Lab and take your own lab to the next level by getting in on some of Ivoclar's End of the Year deals on equipment. If you are looking for your first or looking to expand your capabilities, Ivoclar has just what you need at a time where it's best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don't let the new year come thinking you should have bettered your lab.

Special Guest: Alan Banks.

Let's say you get a nice implant case in the lab. Obviously, there is a need for custom abutments. You can do everything in the lab quickly, except the abutments. You already must scan and design them, but when you send them out, how long do you have to wait to get them back? 4 days? A week? Two Weeks? How would you like it in 20 minutes? The Vice President of Preat, Ruben Arebalo, comes on the podcast to talk about his history getting to Preat and taking them from attachments to a complete digital implant restorative solution. The CEO of Digital Dental, Jon Barnes, comes on to talk about getting into dental and running a company that has been making mills since the 70s. They have partnered up to provide a FDA compliant workflow for your lab to mill abutments in your own lab! From validating the mill and milling strategies, to documentation protocol, these two have provided a path for your lab to successfully and safely mill custom abutments.

The new PrograScan PS3 and PS5 provide true-to-detail, high-resolution and accurate scans for coordinated digital workflows that are precise, fast, and always accurate.

The PS3 and PS5 are powered by the popular and intuitive DentalCAD software from Exocad. Whether you are looking for your first scanner, to upgrade or add to your existing scanners, the PrograScan may be the one for you.

Reach out to your friendly Ivoclar sales representative to select a scanner that matches the needs of your lab Today and tell them you heard about it on the podcast!

Special Guests: Jon Barnes and Ruben Arebalo.

Does your lab use Magic Touch? If not, you should think about switching just so you can use icortica. Icortica is a program that uses all the data you already collect in Magic Touch and puts it in one easy to see, use, and understand dashboard. Look at every account and see trends, sales, notes, payments, and even remake percentages. Use the data you already have to take your lab and your customer service to the next level. Elvis uses it daily and swears it is a huge part to his success working at the lab. Head over to icortica.com/voices to learn more or send a email to Rob Nazzal at rob@icortica.com and tell him you heard about it on Voices From the Bench!

Special Guest: Ira Rosenau.

Support the Foundation For Dental Laboratory Technology by supporting the Race For the Future 6.0. Order a VFTB Special Edition shirt and all profits will go toward this wonderful event to raise money for education within our industry.

https://www.bonfire.com/voices-from-the-benchrace-for-the-future-60/

We also dare all to participate in this year’s triathlon August 24 - 25, 2019 in Chicago.
https://www.chicagotriathlon.com/

Special Guest: Gary Morgan CDT, ASQ CQA.