app01 Tue, 23 Jun 2026 21:28:10 +0000 Fireside (https://fireside.fm) Voices from The Bench - Episodes Tagged with “Full Service” https://www.voicesfromthebench.com/tags/full%20service Mon, 08 Sep 2025 06:00:00 -0400 A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning. en-us episodic A Dental Laboratory Podcast Elvis Dahl & Barb Warner A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning. no Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax Elvis Dahl & Barb Warner info@voicesfromthebench.com 389: FDLA 2025 and Jensen Dental Part 2 with Nick Bathija, Shanna Gripp, & Mark Stueck https://www.voicesfromthebench.com/389 d00812d0-9097-4819-bc48-03eae48f8d6c Mon, 08 Sep 2025 06:00:00 -0400 Elvis Dahl & Barb Warner 389 FDLA 2025 and Jensen Dental Part 2 with Nick Bathija, Shanna Gripp, & Mark Stueck full Elvis Dahl & Barb Warner We are back with three more conversations from the Jensen booth at the FDLA Symposium 2025. First up in long time Jensen employee Nick Bathija, we then revisit with Shanna Gripp to see what she's been up to and wrap up the episode with Mark Stueck, past chair of the NBC. 1:08:38 no <p>It's the 11th running of the <strong>Race For the Future in Fort Worth, TX on September 14, 2025</strong>. This is YOUR chance to make a difference in a industry we all love so much. Important links:<br> All the money goes to The Foundation For Dental Laboratory Technology: <a href="https://dentallabfoundation.org/" rel="nofollow noopener">https://dentallabfoundation.org/</a><br> All about the Race: <a href="https://dentallabfoundation.org/news-events/race-for-the-future/" rel="nofollow noopener">https://dentallabfoundation.org/news-events/race-for-the-future/</a><br> Race website: <a href="https://fortworth.californiatriathlon.org/" rel="nofollow noopener">https://fortworth.californiatriathlon.org/</a></p> <h3>TO DONATE: <a href="https://fdlt.memberclicks.net/donor-form#/" rel="nofollow noopener">https://fdlt.memberclicks.net/donor-form#/</a></h3> <p>Select: Race for the Future<br> Enter the name of the racer you want to support: <strong>BARB WARNER</strong> or <strong>THE CROWN JEWELS</strong><br> Enter the amount (One Million Dollars)</p> <hr> <p>A BIG thanks to <a href="https://jensendental.com/" rel="nofollow noopener">Jensen Dental</a> for allowing us to record at the amazing FDLA Symposium &amp; Expo!</p> <p>First up is a dentist turned sales rep and now 26 years with <a href="https://jensendental.com/" rel="nofollow noopener">Jensen Dental</a>, <strong>Nick Bathija</strong>. Nick talks about becoming a dentist, falling in love, and learning that he's not really suited to be a dentist. Starting with Jensen when it was still a mostly alloy company and being there when <a href="https://miyoworld.com/" rel="nofollow noopener">MIYO</a> hit the scene, Nick can talk a lot about what makes MIYO so great!</p> <p>Then we are visited by past podcast guest, <strong>Shaana Gripp</strong>. Shaana went from an introverted in-office technician to leading education at<a href="https://harvestdental.com/" rel="nofollow noopener"> Harvest Dental</a>. She talks about making the switch, getting used to being in front of a camera, and the joy of seeing people get better with techniques she taught them.</p> <p>We wrap up the episode with a conversation with long time lab manager at <a href="https://drakelab.com/" rel="nofollow noopener">Drake Dental Laboratory</a>, <strong>Mark Stueck</strong>. Mark talks about going from a McDonald's Manager to delivery driver, being recruited to another state, being there for 36 years, and why it was important for him to give back on the NBC board.</p> <hr> <h3>Looking for a way to unlock the full potential of your digital dentistry workflow. Take it from Elise Heathcote, associate manager of digital services with Ivoclar. This is all about the Cam Academy. They have a new in-person training experience designed specifically for dental technicians. This hands on course explores the full potential of programmable Cam software, helping you take your digital workflow to the next level. Learn directly from Ivoclar experts, refine your skills and bring new precision and efficiency to your lab. Cam Academy is more than a course. It's your next step in digital excellence. To reserve your spot, visit the <a href="https://www.ivoclar.com/en_us/academy/learning-opportunities?page=1&amp;offset=12&amp;filters=%5B%7B%22id%22%3A%22dateRange%22%2C%22selectedLowerBound%22%3A%222021-12-09T07%3A30%3A45.534Z%22%2C%22selectedUpperBound%22%3A%222022-06-09T06%3A30%3A45.534Z%22%7D%2C%7B%22id%22%3A%22type%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22In-house+trainings%22%5D%7D%5D" rel="nofollow noopener">Ivoclar Academy website</a> or contact your local Ivoclar sales representative today.</h3> <hr> <h3>Take your Full Arch game to the next level! On October 11th, 2025 the people that brought us the Locator attachment, <a href="https://www.zestdent.com/" rel="nofollow noopener">Zest Dental Solutions</a> is putting on their first-ever <a href="https://info.zestdent.com/labmastership" rel="nofollow noopener">ZEST LAB MASTERSHIP</a> program! You'll master the art of creating life-changing full-arch restorations, discover streamlined protocols, and develop the diagnostic skills that will revolutionize your practice. Plus, you'll get hands-on experience with <a href="https://www.zestdent.com/locator-fixed-now-available?srsltid=AfmBOoo_v9_ANsrYCMncz0XWLf5401jx3ezw_Dgq16lTov7fkI4iMeK9" rel="nofollow noopener">LOCATOR FIXED</a>. Head over to <a href="https://education.zestdent.com/events/zestdental/1779555" rel="nofollow noopener">zest.pub/labmaster25</a> or visit the full calendar at <a href="https://www.zestdent.com/" rel="nofollow noopener">zestdent.com</a> right now and secure your spot. Use the code VOICESLAB to save $100!!</h3> <p>Special Guests: Mark Stueck, Nick Bathija, and Shaana Gripp.</p> dental, technician, laboratory, jensen, dentist, hand skills, allow, creation porcelain, zirconia, miyo, light, structure, KOL, lick, color, wine, harvest, social media, easy gum, webinar, hand polish, high shine, education, hybrids, tips, tricks, courses, brushes, bond, free, McDonald's, driver, model room, metal finisher, CDT, full service, quality control, NBC, testing, voices from the bench It's the 11th running of the Race For the Future in Fort Worth, TX on September 14, 2025. This is YOUR chance to make a difference in a industry we all love so much. Important links:
All the money goes to The Foundation For Dental Laboratory Technology: https://dentallabfoundation.org/
All about the Race: https://dentallabfoundation.org/news-events/race-for-the-future/
Race website: https://fortworth.californiatriathlon.org/

TO DONATE: https://fdlt.memberclicks.net/donor-form#/

Select: Race for the Future
Enter the name of the racer you want to support: BARB WARNER or THE CROWN JEWELS
Enter the amount (One Million Dollars)

A BIG thanks to Jensen Dental for allowing us to record at the amazing FDLA Symposium & Expo!

First up is a dentist turned sales rep and now 26 years with Jensen Dental, Nick Bathija. Nick talks about becoming a dentist, falling in love, and learning that he's not really suited to be a dentist. Starting with Jensen when it was still a mostly alloy company and being there when MIYO hit the scene, Nick can talk a lot about what makes MIYO so great!

Then we are visited by past podcast guest, Shaana Gripp. Shaana went from an introverted in-office technician to leading education at Harvest Dental. She talks about making the switch, getting used to being in front of a camera, and the joy of seeing people get better with techniques she taught them.

We wrap up the episode with a conversation with long time lab manager at Drake Dental Laboratory, Mark Stueck. Mark talks about going from a McDonald's Manager to delivery driver, being recruited to another state, being there for 36 years, and why it was important for him to give back on the NBC board.

Looking for a way to unlock the full potential of your digital dentistry workflow. Take it from Elise Heathcote, associate manager of digital services with Ivoclar. This is all about the Cam Academy. They have a new in-person training experience designed specifically for dental technicians. This hands on course explores the full potential of programmable Cam software, helping you take your digital workflow to the next level. Learn directly from Ivoclar experts, refine your skills and bring new precision and efficiency to your lab. Cam Academy is more than a course. It's your next step in digital excellence. To reserve your spot, visit the Ivoclar Academy website or contact your local Ivoclar sales representative today.

Take your Full Arch game to the next level! On October 11th, 2025 the people that brought us the Locator attachment, Zest Dental Solutions is putting on their first-ever ZEST LAB MASTERSHIP program! You'll master the art of creating life-changing full-arch restorations, discover streamlined protocols, and develop the diagnostic skills that will revolutionize your practice. Plus, you'll get hands-on experience with LOCATOR FIXED. Head over to zest.pub/labmaster25 or visit the full calendar at zestdent.com right now and secure your spot. Use the code VOICESLAB to save $100!!

Special Guests: Mark Stueck, Nick Bathija, and Shaana Gripp.

]]> It's the 11th running of the Race For the Future in Fort Worth, TX on September 14, 2025. This is YOUR chance to make a difference in a industry we all love so much. Important links:
All the money goes to The Foundation For Dental Laboratory Technology: https://dentallabfoundation.org/
All about the Race: https://dentallabfoundation.org/news-events/race-for-the-future/
Race website: https://fortworth.californiatriathlon.org/

TO DONATE: https://fdlt.memberclicks.net/donor-form#/

Select: Race for the Future
Enter the name of the racer you want to support: BARB WARNER or THE CROWN JEWELS
Enter the amount (One Million Dollars)

A BIG thanks to Jensen Dental for allowing us to record at the amazing FDLA Symposium & Expo!

First up is a dentist turned sales rep and now 26 years with Jensen Dental, Nick Bathija. Nick talks about becoming a dentist, falling in love, and learning that he's not really suited to be a dentist. Starting with Jensen when it was still a mostly alloy company and being there when MIYO hit the scene, Nick can talk a lot about what makes MIYO so great!

Then we are visited by past podcast guest, Shaana Gripp. Shaana went from an introverted in-office technician to leading education at Harvest Dental. She talks about making the switch, getting used to being in front of a camera, and the joy of seeing people get better with techniques she taught them.

We wrap up the episode with a conversation with long time lab manager at Drake Dental Laboratory, Mark Stueck. Mark talks about going from a McDonald's Manager to delivery driver, being recruited to another state, being there for 36 years, and why it was important for him to give back on the NBC board.

Looking for a way to unlock the full potential of your digital dentistry workflow. Take it from Elise Heathcote, associate manager of digital services with Ivoclar. This is all about the Cam Academy. They have a new in-person training experience designed specifically for dental technicians. This hands on course explores the full potential of programmable Cam software, helping you take your digital workflow to the next level. Learn directly from Ivoclar experts, refine your skills and bring new precision and efficiency to your lab. Cam Academy is more than a course. It's your next step in digital excellence. To reserve your spot, visit the Ivoclar Academy website or contact your local Ivoclar sales representative today.

Take your Full Arch game to the next level! On October 11th, 2025 the people that brought us the Locator attachment, Zest Dental Solutions is putting on their first-ever ZEST LAB MASTERSHIP program! You'll master the art of creating life-changing full-arch restorations, discover streamlined protocols, and develop the diagnostic skills that will revolutionize your practice. Plus, you'll get hands-on experience with LOCATOR FIXED. Head over to zest.pub/labmaster25 or visit the full calendar at zestdent.com right now and secure your spot. Use the code VOICESLAB to save $100!!

Special Guests: Mark Stueck, Nick Bathija, and Shaana Gripp.

]]> 289: From Vision Board to Lab Ownership with Todd Reid https://www.voicesfromthebench.com/289 2ba13bfd-b896-4525-b706-b9fecd1961f0 Mon, 09 Oct 2023 06:00:00 -0400 Elvis Dahl & Barb Warner 289 From Vision Board to Lab Ownership with Todd Reid full Elvis Dahl & Barb Warner This week we meet Todd Reid, the owner of Access Dental Laboratories. Todd talks about his journey, the people who helped him along the way, and eventually opening his own lab where he can pass along the same opportunities that others gave him. 1:00:25 no <p>Looking to learn exocad? Check out the<a href="https://instituteofdigitaldentistry.com/" rel="nofollow noopener"> Institute of Digital Dentistry</a> for a great online training program. Elvis approved!</p> <h3>Join Elvis and Barb in Mallorca, Spain in May 2024 for <a href="https://exocad.com/insights2024" rel="nofollow noopener">exocad Insights</a>. Make plans today and more details to follow!</h3> <p>We love stories of success in the dental lab industry. One such story is the career of Todd Reid. Todd learned about dental technology from a high school friend and was soon on a path that led to owning <a href="https://accessdentallaboratories.com/" rel="nofollow noopener">Access Dental Laboratories</a> in Syracuse, NY. It definitely wasn’t an easy journey, but luckily he had the opportunity to work for and with a lot of great people that helped him along the way. Todd talks about learning every “seat” in a lab, some unique opportunities that most technicians don’t get, deciding to open a lab and how he went about it, and creating a working environment that centers around treating his employees with respect. </p> <h3>If you are looking for a <a href="https://www.ivoclar.com/en_us/products/equipment/programat-ceramic-furnaces" rel="nofollow noopener">ceramic</a> or <a href="https://www.ivoclar.com/en_us/products/equipment/programat-sinter-furnace-s2" rel="nofollow noopener">sintering furnace</a> and want an incredible deal, look no further!</h3> <h3><a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a> has their 3 Ways to Save promotion on NOW. Connect with an Ivoclar Sales representative today to learn about how you can save on a new furnace OR, email customer service at <a href="mailto:cs.us@ivoclar.com" rel="nofollow noopener">cs.us@ivoclar.com</a>. Tell them you heard it on the podcast and get FREE Ground Shipping by using promo code 724.</h3> <hr> <h3>Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – <a href="https://vitanorthamerica.com/en-US/VITA-MFT-Anterior-369,273,126133.html" rel="nofollow noopener">VITA MFT Teeth</a> are the ultimate solution for creating lifelike and stunning smiles.</h3> <h3>Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since <a href="https://vitanorthamerica.com/" rel="nofollow noopener">VITA</a> believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit <a href="https://www2.vitanorthamerica.com/mft/" rel="nofollow noopener">vitanorthamerica.com/freemft</a></h3> <h3>Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.</h3> <h3>Join the VITA family today.</h3> <p>Special Guest: Todd Reid.</p> dental, technician, laboratory, CEO, family, well dressed, life lessons, bonadent, Walmart, ceramist, ptc, mentors, cheering, heaven, grants, teamwork, removables, full service, vision board, podcast, voices from the bench Looking to learn exocad? Check out the Institute of Digital Dentistry for a great online training program. Elvis approved!

Join Elvis and Barb in Mallorca, Spain in May 2024 for exocad Insights. Make plans today and more details to follow!

We love stories of success in the dental lab industry. One such story is the career of Todd Reid. Todd learned about dental technology from a high school friend and was soon on a path that led to owning Access Dental Laboratories in Syracuse, NY. It definitely wasn’t an easy journey, but luckily he had the opportunity to work for and with a lot of great people that helped him along the way. Todd talks about learning every “seat” in a lab, some unique opportunities that most technicians don’t get, deciding to open a lab and how he went about it, and creating a working environment that centers around treating his employees with respect.

If you are looking for a ceramic or sintering furnace and want an incredible deal, look no further!

Ivoclar has their 3 Ways to Save promotion on NOW. Connect with an Ivoclar Sales representative today to learn about how you can save on a new furnace OR, email customer service at cs.us@ivoclar.com. Tell them you heard it on the podcast and get FREE Ground Shipping by using promo code 724.

Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – VITA MFT Teeth are the ultimate solution for creating lifelike and stunning smiles.

Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since VITA believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit vitanorthamerica.com/freemft

Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.

Join the VITA family today.

Special Guest: Todd Reid.

]]> Looking to learn exocad? Check out the Institute of Digital Dentistry for a great online training program. Elvis approved!

Join Elvis and Barb in Mallorca, Spain in May 2024 for exocad Insights. Make plans today and more details to follow!

We love stories of success in the dental lab industry. One such story is the career of Todd Reid. Todd learned about dental technology from a high school friend and was soon on a path that led to owning Access Dental Laboratories in Syracuse, NY. It definitely wasn’t an easy journey, but luckily he had the opportunity to work for and with a lot of great people that helped him along the way. Todd talks about learning every “seat” in a lab, some unique opportunities that most technicians don’t get, deciding to open a lab and how he went about it, and creating a working environment that centers around treating his employees with respect.

If you are looking for a ceramic or sintering furnace and want an incredible deal, look no further!

Ivoclar has their 3 Ways to Save promotion on NOW. Connect with an Ivoclar Sales representative today to learn about how you can save on a new furnace OR, email customer service at cs.us@ivoclar.com. Tell them you heard it on the podcast and get FREE Ground Shipping by using promo code 724.

Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – VITA MFT Teeth are the ultimate solution for creating lifelike and stunning smiles.

Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since VITA believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit vitanorthamerica.com/freemft

Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.

Join the VITA family today.

Special Guest: Todd Reid.

]]>