At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.

Fresh off the beaches and lectures of the beautiful island of Mallorca at the exocad Insights 2026 , Elvis and Barb sat down with three incredible women proving that digital dentistry is global, creative, and fueled by passion. First up is Andreea Bordea, a ceramist and lab owner originally from Romania who found her way into dental technology after narrowly missing acceptance into dental school. From analog waxing and staining zirconia with a single A2 shade to opening her own lab in Spain and building a digital workflow around exocad, Andreea shares the journey of learning everything the hard way. She talks about teaching herself digital dentistry, building a team, and how social media unexpectedly became her outlet while working alone in her lab. The conversation also dives into Ivoclar materials, zirconia, and the excitement around new products launched at Insights.

Then the microphones turn to Denisse Ramos from for one of the most energetic conversations of the event. Denisse talks about her journey from Enterprise Rent-A-Car and Coca-Cola into the dental industry, eventually becoming a major force in digital workflows, 3D printing, and equipment sales. From Dentsply to Desktop Health and now leading sales at New Stetic USA, Denisse shares stories about mentorship, industry evolution, women in dentistry, and why labs need to charge for their expertise. We all talk about the rise of digital dentistry, treatment planning frustrations, social media, the future of dentures, and the importance of giving back through organizations like Ladies of the Mill and the NADL.

Finally, Elvis met Daniela Torres, better known online as “Danny Designer,” a digital designer from Chile whose Instagram portfolio turned into a thriving business. Daniela explains how she taught herself exocad through YouTube before traveling to Madrid for advanced training, eventually working at the MOD Institute in South Carolina before returning to Chile to build her own remote design business. From designing full arch restorations and dentures to handling dozens of cases a day entirely through email and WhatsApp, Daniela proves how powerful digital dentistry and social media have become for technicians worldwide. The conversation wraps with excitement around exocad’s newest updates, the exocad Hub, and what it means to be recognized as an exocad Hero.

Special Guests: Andreea Bordea, Daniela Torres, and Denisse Lasso Ramos.

At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.

"LIVE" again at the 2026 DLAT meeting, two very different conversations came together around one common theme: the future of dental technology is still being shaped by passionate people willing to learn, teach, and adapt. First, the podcast catches up with returning guest Tiffany Prater from Destination Orthodontic Lab, who shares how her lab journey has evolved from running a large commercial space with employees to building a smaller, more personal business focused on private practices and hands-on craftsmanship. Alongside her is Sydney Ribera, a young technician discovering orthodontics through mentorship, creativity, and a fascination with bending wire and pouring colorful acrylic retainers. The conversation dives into the realities of learning ortho in today’s digital world, the importance of organizations like the Orthodontic Resource Group, and why mentorship still matters more than ever in a profession where most of the training happens shoulder-to-shoulder.

Then the crew sits down with Marlin Gohn from Argen to talk about everything from next-generation zirconia to massive dental labs in China and the surprisingly common mistakes labs make when choosing disc sizes for milling. Marlin breaks down Argen’s new gradient translucency zirconia, explains why nesting strategy matters more than most labs realize, and shares real-world troubleshooting tips that can save labs time, money, and remakes. The conversation also wanders through SLM frameworks, milled gold crowns, PFMs, translating lectures in China, and why some old-school techniques still outperform the newest trends.

Special Guests: Marlin Gohn CDT, Sydney Ribera, and Tiffany Prater CDT.

If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of Ivoclar’s development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art. Create stunning depth and lifelike color in as little as one firing.

Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.

CAM has been a major topic lately, and a lot of that conversation keeps coming back to hyperDENT. But instead of just talking about the software itself, it’s worth looking at real-world experience. Imagine USA has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.

This week, Elvis and Barb sits down with Katherine Steinbock-Dyke of Whip Mix to talk legacy, leadership, and the evolution of a family-run powerhouse in the dental industry. As part of the Steinbock lineage, Katherine shares what it was like growing up around the business—from selling Girl Scout cookies on the shop floor to eventually stepping into the CEO role. Her journey wasn’t a straight line, starting instead in international business and corporate HR before finding her way back to Whip Mix and working her way through multiple roles across the company.

The conversation dives into the realities of running a multi-generational company in a rapidly changing industry. Katherine talks about balancing tradition with innovation, from gypsum and articulators to digital workflows and resin development. She opens up about the challenges of staying relevant, the importance of continuous improvement (hello, WIN program), and what it really means to lead a team she genuinely cares about.

Along the way, there’s plenty of classic bench banter—everything from assembling pizzas at Papa John’s to the chaos of early 3D printing workflows and navigating massive trade shows like IDS. The episode wraps with a look at where Whip Mix is headed, Katherine’s focus on reconnecting with labs and customers, and how the next generation is shaping the future of dental manufacturing while respecting its roots.

Special Guest: Katherine Steinbock-Dyke.

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If you are in the market for purchasing a new milling machine or a furnace, Voices From the Bench invites you to connect with an Ivoclar sales associates. They have several great deals and financing options now available for you to take advantage of. These robust and dependable machines were designed to make your laboratory more efficient and profitable. They are work horses when it comes to processing IPS e.max lithium disilicate and the amazing Prime Zirconia. The PM7 mill also allows you to do digital dentures with their game changing Ivotion puck. Head over to ivoclar.com, voicesfromthebench.com/ivoclar, or call them at 1-800-533-6825.

Special Guests: Bob Hadley, Erica DiManna, and Tom Heusing.

Barb Warner
Team Abutments (Elvis Dahl, Mark Williamson, Bobby Kennedy)
Voices From the Bench (50/50 split between Barb and Elvis' team)

Come see Elvis and Barb on stage together for the first time as we record an episode in front of a live audience!
Register for the Ladies of the Mill Summit in Chattanooga, TN on July 21-22

Back in May, Elvis and Barb loaded up the gear and headed out to LMT Lab Day West to record some of the amazing people that attend that show. Thanks to Ivoclar, a table was set up in the main hall and a constant flow of conversations happened. This week we start off talking with the President of the National Association of Dental Laboratories, Heather Voss. Heather is on a dental lab show tour this year to promote community engagement with the industry. Heather talks about the NADL, some of the great things they are working on, and why a lab should join. Then the man who can fix anything stops by the table, Daniel Serrago, owner of Garland Dental Services. Daniel talks about getting into the handpiece repair business, accidentally discovering dental labs, moving his skills to more modern equipment, and some interesting facts he's learned along the way.

Did you know that not all Zirconia is the same?

ZirCAD Prime Zirconia from Ivoclar is uniquely produced with Gradient Technology which allows two powders that normally sinter at different intervals, to be combined into one material which sinters uniformly. The manufacturing process not only optimizes the translucent properties but also creates a seamless progression of shade while maintaining optimal strength.

ZirCAD prime is now more affordable than ever and will give you results that your Dentists will notice! Contact your local Ivoclar Sales representative today to find out more about Prime and how Ivoclar can support your success!

Special Guests: Daniel Serrago and Heather Voss MBA, CDT.