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    <title>Voices from The Bench - Episodes Tagged with “Future Of Dentistry”</title>
    <link>https://www.voicesfromthebench.com/tags/future%20of%20dentistry</link>
    <pubDate>Mon, 31 Aug 2026 06:00:00 -0400</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</itunes:summary>
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    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Deverick &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
    </itunes:owner>
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  <itunes:category text="Medicine"/>
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  <itunes:category text="Life Sciences"/>
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  <title>440: Veronika Perrone &amp; Brandon Smith: Flex Appeal: Printing the Impossible with detax</title>
  <link>https://www.voicesfromthebench.com/440</link>
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  <pubDate>Mon, 31 Aug 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
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  <itunes:episode>440</itunes:episode>
  <itunes:title>Veronika Perrone &amp; Brandon Smith: Flex Appeal: Printing the Impossible with detax</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Veronika Perrone from DETAX and Brandon Smith join Elvis and Barb to dive into the world of 3D-printed flexible partials and digital removable workflows. They talk about DETAX’s flexible resin, real-world lab experience, design and post-processing, printer validation, splint materials, and how digital technology is changing the way labs approach flexible appliances. Brandon also shares his journey through the dental industry and his work in training and consulting.</itunes:subtitle>
  <itunes:duration>59:29</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;h3&gt;What if zirconia could look even more like natural teeth?&lt;/h3&gt;

&lt;h3&gt;According to Dr. Ed McLaren, “Of all the zirconia’s he's tested, the optical properties of &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s e.max zirconia are the closest to natural teeth.” (And I second that with everything I’ve see – if Barb does the read)&lt;/h3&gt;

&lt;h3&gt;Discover what’s redefining the possibilities with &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener"&gt;IPS e.max Zirconia&lt;/a&gt;.&lt;/h3&gt;

&lt;h3&gt;Join Dr. Ed McLaren for Zirconia Reimagined—an informative webinar exploring the latest advancements, clinical insights, and practical applications of zirconia in modern dentistry.&lt;/h3&gt;

&lt;h3&gt;October 5th @ 7:00 pm.  Register today at Vivalearning.com&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why &lt;a href="https://www.knightdentalgroup.com/" rel="nofollow noopener"&gt;Knight Dental&lt;/a&gt; recently launched &lt;strong&gt;SimplyARCH Studio&lt;/strong&gt;, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;&lt;strong&gt;hyperDENT&lt;/strong&gt;&lt;/a&gt;. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,&lt;a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"&gt; &lt;em&gt;The Invisible Profession&lt;/em&gt;&lt;/a&gt;. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.&lt;/h3&gt;

&lt;p&gt;DETAX has been making waves in the dental industry with 3D printing materials, and in this episode, Elvis and Barb sit down with &lt;strong&gt;Veronika Perrone&lt;/strong&gt; from DETAX and &lt;strong&gt;Brandon Smith&lt;/strong&gt; to talk about where digital dentistry is headed—and why flexible printed partials might be one of the most interesting developments yet.&lt;/p&gt;

&lt;p&gt;Veronika shares her journey from Germany to the United States and her nearly 15 years with DETAX, while giving us a look at the company’s history, its roots in medical and audiology materials, and its growing presence in the dental market. Brandon brings the technician’s perspective, talking about his path through the lab world, Triad, Whip Mix, 3Shape, and eventually starting his own consulting and training business.&lt;/p&gt;

&lt;p&gt;The conversation really gets interesting when they dive into DETAX’s flexible resin. Brandon explains how the material handles in the lab, from design and nesting to printing, post-processing, bonding and finishing. They discuss the chemical bond between the flexible base and denture tooth resin, the ability to design flexible partials from scans, and how the material can be used for everything from flexible partials and flippers to unilaterals and claspless appliances.&lt;/p&gt;

&lt;p&gt;They also get into DETAX’s lineup of splint materials, printer validations, hands-on training courses, and what’s coming next—including retainer and aligner materials and additional crown shades. Whether you're already printing removable appliances or just wondering if it’s finally time to bring flexible partials into your digital workflow, this episode is packed with practical information, real-world experience, and plenty of dental-geek conversation. Special Guests: Brandon Smith and Veronika Perrone.&lt;/p&gt;
</description>
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Elvis and Barb, dental geeks, dental nerds, dental nerdiness, dental workflow solutions, dental production solutions, digital removable workflow, dental 3D workflow, dental additive manufacturing, next generation dentistry, modern dental technology, digital transformation, dental digital transformation, dental lab innovation, removable workflow, flexible appliance workflow, digital appliance workflow, printed appliance, printed dental appliances, dental resin workflow, dental materials technology, dental printing materials, 3D printed dental appliances, 3D printed partial denture, 3D printed flexible partial, digital flexible partial, flexible denture technology, dental tech, dental technology trends, dental laboratory trends, digital dental lab, dental CAD design, dental CAD CAM technology, dental manufacturing workflow, dental printing workflow, dental technician education, dental continuing education, dental CE, dental training courses, digital dentistry education, removable 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  <content:encoded>
    <![CDATA[<h3>What if zirconia could look even more like natural teeth?</h3>

<h3>According to Dr. Ed McLaren, “Of all the zirconia’s he's tested, the optical properties of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s e.max zirconia are the closest to natural teeth.” (And I second that with everything I’ve see – if Barb does the read)</h3>

<h3>Discover what’s redefining the possibilities with <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS e.max Zirconia</a>.</h3>

<h3>Join Dr. Ed McLaren for Zirconia Reimagined—an informative webinar exploring the latest advancements, clinical insights, and practical applications of zirconia in modern dentistry.</h3>

<h3>October 5th @ 7:00 pm.  Register today at Vivalearning.com</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</h3>

<p>DETAX has been making waves in the dental industry with 3D printing materials, and in this episode, Elvis and Barb sit down with <strong>Veronika Perrone</strong> from DETAX and <strong>Brandon Smith</strong> to talk about where digital dentistry is headed—and why flexible printed partials might be one of the most interesting developments yet.</p>

<p>Veronika shares her journey from Germany to the United States and her nearly 15 years with DETAX, while giving us a look at the company’s history, its roots in medical and audiology materials, and its growing presence in the dental market. Brandon brings the technician’s perspective, talking about his path through the lab world, Triad, Whip Mix, 3Shape, and eventually starting his own consulting and training business.</p>

<p>The conversation really gets interesting when they dive into DETAX’s flexible resin. Brandon explains how the material handles in the lab, from design and nesting to printing, post-processing, bonding and finishing. They discuss the chemical bond between the flexible base and denture tooth resin, the ability to design flexible partials from scans, and how the material can be used for everything from flexible partials and flippers to unilaterals and claspless appliances.</p>

<p>They also get into DETAX’s lineup of splint materials, printer validations, hands-on training courses, and what’s coming next—including retainer and aligner materials and additional crown shades. Whether you're already printing removable appliances or just wondering if it’s finally time to bring flexible partials into your digital workflow, this episode is packed with practical information, real-world experience, and plenty of dental-geek conversation.</p><p>Special Guests: Brandon Smith and Veronika Perrone.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>What if zirconia could look even more like natural teeth?</h3>

<h3>According to Dr. Ed McLaren, “Of all the zirconia’s he's tested, the optical properties of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s e.max zirconia are the closest to natural teeth.” (And I second that with everything I’ve see – if Barb does the read)</h3>

<h3>Discover what’s redefining the possibilities with <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS e.max Zirconia</a>.</h3>

<h3>Join Dr. Ed McLaren for Zirconia Reimagined—an informative webinar exploring the latest advancements, clinical insights, and practical applications of zirconia in modern dentistry.</h3>

<h3>October 5th @ 7:00 pm.  Register today at Vivalearning.com</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</h3>

<p>DETAX has been making waves in the dental industry with 3D printing materials, and in this episode, Elvis and Barb sit down with <strong>Veronika Perrone</strong> from DETAX and <strong>Brandon Smith</strong> to talk about where digital dentistry is headed—and why flexible printed partials might be one of the most interesting developments yet.</p>

<p>Veronika shares her journey from Germany to the United States and her nearly 15 years with DETAX, while giving us a look at the company’s history, its roots in medical and audiology materials, and its growing presence in the dental market. Brandon brings the technician’s perspective, talking about his path through the lab world, Triad, Whip Mix, 3Shape, and eventually starting his own consulting and training business.</p>

<p>The conversation really gets interesting when they dive into DETAX’s flexible resin. Brandon explains how the material handles in the lab, from design and nesting to printing, post-processing, bonding and finishing. They discuss the chemical bond between the flexible base and denture tooth resin, the ability to design flexible partials from scans, and how the material can be used for everything from flexible partials and flippers to unilaterals and claspless appliances.</p>

<p>They also get into DETAX’s lineup of splint materials, printer validations, hands-on training courses, and what’s coming next—including retainer and aligner materials and additional crown shades. Whether you're already printing removable appliances or just wondering if it’s finally time to bring flexible partials into your digital workflow, this episode is packed with practical information, real-world experience, and plenty of dental-geek conversation.</p><p>Special Guests: Brandon Smith and Veronika Perrone.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>438: Shawn Nowak &amp; Jude Grayson: What Does a Karate Guy Know About Dental Labs?</title>
  <link>https://www.voicesfromthebench.com/438</link>
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  <pubDate>Mon, 17 Aug 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
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  <itunes:episode>438</itunes:episode>
  <itunes:title>Shawn Nowak &amp; Jude Grayson: What Does a Karate Guy Know About Dental Labs?</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Shawn Nowak from Nowak Dental Supplies joins Elvis and Barb to talk about NOLA LabFest and the unexpected connection between martial arts and the dental laboratory industry with speaker Jude Grayson. They discuss leadership, business, knowing when to pivot, and how lessons from competition and martial arts can help lab owners navigate a rapidly changing industry. Plus, Shawn gives a preview of what’s coming to NOLA LabFest, including education, networking, and plenty of New Orleans fun.</itunes:subtitle>
  <itunes:duration>1:04:20</itunes:duration>
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  <description>&lt;h3&gt;Hello, Voices of the Bench community. This is Casey Baldwin with &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener"&gt;IPS emax Zirconia&lt;/a&gt;, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how I&lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener"&gt;PS emax Zirconia&lt;/a&gt; can help streamline your workflow.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why &lt;a href="https://www.knightdentalgroup.com/" rel="nofollow noopener"&gt;Knight Dental&lt;/a&gt; recently launched &lt;strong&gt;SimplyARCH Studio&lt;/strong&gt;, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;&lt;strong&gt;hyperDENT&lt;/strong&gt;&lt;/a&gt;. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; helped ensure SimplyARCH Studio was designed for long-term success from day one.&lt;/h3&gt;

&lt;p&gt;Join us at the Race For the Future 12 to raise money for the &lt;a href="https://dentallabfoundation.org/" rel="nofollow noopener"&gt;Foundation For Dental Laborary Technology&lt;/a&gt;. September 27th in Valley View, Texas!&lt;/p&gt;

&lt;p&gt;&lt;a href="https://dentallabfoundation.org/news-events/race-for-the-future/" rel="nofollow noopener"&gt;https://dentallabfoundation.org/news-events/race-for-the-future/&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Shawn Nowak&lt;/strong&gt; from Nowak Dental Supplies joins Elvis and Barb to talk all things &lt;a href="https://www.nolalabfest.com/" rel="nofollow noopener"&gt;NOLA LabFest&lt;/a&gt; October 15-17th, including the welcome addition to the speaker lineup: martial arts instructor and business coach &lt;strong&gt;Jude Grayson&lt;/strong&gt;. After Jude’s keynote at last year’s LabFest, the response was strong enough to bring him back for another keynote and a breakout session. The conversation starts with the obvious question: what the heck does a karate instructor know about the dental laboratory industry?&lt;/p&gt;

&lt;p&gt;As Jude explains, quite a bit. Having practiced martial arts since he was five years old and built a career around teaching, competition, entrepreneurship, and business coaching, Jude draws a surprising number of parallels between martial arts and business. He talks about discipline, competition, confidence, risk, and his “five-year-old board break moment”—the idea that sometimes the ability to succeed is already inside us, and the right coach simply helps unlock it. He also explains how those lessons translate into working with business owners and helping them recognize opportunities they may not see themselves.&lt;/p&gt;

&lt;p&gt;The conversation then turns toward one of the biggest challenges facing dental laboratories today: knowing when it’s time to pivot. With technology, AI, 3D printing, changing doctor workflows, and the evolving DSO landscape continuing to reshape the industry, Jude’s NOLA LabFest keynote will focus on how business owners can recognize when change is necessary, decide when to act, and understand the risks that come with being an early adopter. He also shares some great perspective on failure, competition, and why making a bad business decision doesn’t necessarily mean you’ve lost—the real loss comes when you stop competing altogether.&lt;/p&gt;

&lt;p&gt;Shawn also gives us a look at what else is happening at NOLA LabFest, including education on AI, social media marketing, employee culture, DSOs, and other topics affecting dental laboratories right now. And, of course, there’s plenty of the NOLA LabFest fun mixed in, from the masquerade party and distillery tour to the return of Family Feud. It’s a conversation about business, leadership, taking risks, and finding ways to keep dental laboratories moving forward—and it all starts with a karate instructor walking into a dental show. Special Guests: Jude Grayson and Shawn Nowak.&lt;/p&gt;
</description>
  <itunes:keywords>dental laboratory, dental lab, dental technician, dental technicians, dental technology, dental industry, dental laboratory industry, dental lab industry, dental lab owner, dental lab owners, dental lab operator, dental lab operators, dental laboratory business, dental business, dental lab leadership, dental lab management, dental lab growth, dental lab success, dental lab education, dental lab training, dental lab community, dental laboratory education, dental laboratory business, laboratory management, laboratory leadership, laboratory growth, laboratory success, dental industry trends, dental industry education, dental industry leadership, NOLA LabFest, NOLA Lab Fest, NOLA, New Orleans, New Orleans dental, dental conference, dental event, dental meeting, dental trade show, dental education, continuing education, dental CE, dental CE courses, dental seminars, dental speakers, dental keynote, keynote speaker, breakout session, Shawn Nowak, Nowak Dental Supplies, Nowak Dental, Jude Grayson, martial arts, karate, karate instructor, martial arts instructor, karate teacher, martial arts teacher, business coach, business coaching, executive coaching, entrepreneurship, entrepreneur, entrepreneurship in dentistry, dental entrepreneurship, business education, leadership, business leadership, leadership development, personal development, professional development, confidence, discipline, competition, competitive mindset, competitive business, business strategy, business growth, business mindset, business success, business lessons, business coaching for dental labs, coaching, mentorship, motivation, inspiration, risk taking, taking risks, calculated risk, risk management, early adopter, early adoption, innovation, innovation in dentistry, dental innovation, business innovation, pivot, pivoting, business pivot, pivot strategy, knowing when to pivot, adapting, adaptability, business adaptability, change management, navigating change, industry change, industry disruption, disruption, dental industry disruption, future of dental labs, future of dentistry, future of dental technology, evolving dental industry, evolving dental labs, technology, emerging technology, dental technology trends, artificial intelligence, AI, AI in dentistry, AI in dental labs, 3D printing, dental 3D printing, digital dentistry, digital dental laboratory, digital workflow, digital workflow dentistry, technology adoption, technology trends, automation, dental automation, DSO, DSOs, dental service organizations, DSO growth, DSO relationships, dental laboratory business strategy, pricing, dental lab pricing, pricing strategy, value, perceived value, competing on value, race to the bottom, competition, market competition, competitive advantage, differentiation, business decisions, decision making, strategic thinking, business strategy, tactical strategy, execution, actionable advice, business growth strategy, business planning, strategic planning, business opportunities, identifying opportunities, finding opportunities, overcoming challenges, business challenges, dental lab challenges, industry challenges, problem solving, innovation mindset, growth mindset, failure, learning from failure, business failure, entrepreneurial failure, resilience, perseverance, persistence, taking action, taking chances, winning, competition mindset, fighting analogy, martial arts mindset, martial arts business lessons, karate business lessons, board breaking, five year old board break moment, confidence building, empowerment, unlocking potential, unlocking success, coaching mindset, coach, mentorship, leadership coaching, business transformation, organizational growth, company culture, workplace culture, employee culture, employee morale, team building, team leadership, team development, dental lab employees, dental lab teams, small business, small business leadership, small business growth, family business, family business leadership, dental family business, Nowak Dental Supplies, dental supplies, dental supply industry, dental supply company, dental vendors, dental vendor education, dental vendor community, dental laboratory community, dental industry community, industry networking, dental networking, professional networking, New Orleans, Louisiana, NOLA LabFest 2026, dental conference 2026, dental education 2026, dental laboratory conference, dental laboratory event, dental laboratory conference 2026, dental technology conference, dental technician conference, dental lab networking, dental lab seminars, dental lab keynote, dental lab speakers, dental lab business education, dental lab leadership education, dental lab innovation, dental lab technology, dental lab future, dental lab trends, dental lab strategy, dental lab owners conference, dental lab operators conference, dental lab entrepreneurs, dental lab entrepreneurship, dental laboratory leadership, dental laboratory management, dental laboratory innovation, dental laboratory technology, dental laboratory trends, dental laboratory strategy, dental laboratory networking, dental laboratory conference, Voices From the Bench, Voices From the Bench podcast, dental podcast, dental laboratory podcast, dental technician podcast, dental technology podcast, dental industry podcast, Elvis, Barb, podcast, podcast episode, dental education podcast, dental business podcast, martial arts and business, karate and business, lessons from martial arts, business lessons from karate, leadership lessons from martial arts, competition and business, pivoting in business, adapting to technology, future proofing, future proofing your dental lab, thriving in dentistry, thriving dental laboratory, staying relevant, dental lab growth strategy, dental laboratory growth strategy, business evolution, industry evolution, technology adoption, strategic pivot, business resilience, entrepreneurial mindset, leadership mindset, growth mindset, competitive advantage, business coaching, executive leadership, dental laboratory owner, dental laboratory operator, dental laboratory entrepreneur, dental laboratory management, dental laboratory success, dental laboratory growth, dental laboratory strategy, dental laboratory leadership, dental laboratory technology, dental laboratory innovation, dental laboratory future, dental laboratory trends, dental laboratory education, dental laboratory networking, dental laboratory community, dental laboratory business owner, dental laboratory business strategy, dental laboratory conference, NOLA dental lab, New Orleans dental laboratory, New Orleans dental conference, dental lab events, dental lab education events, dental lab networking events, dental lab business coaching, dental lab leadership coaching, dental lab innovation strategies, dental lab pivot strategies, dental lab technology adoption, dental lab AI, AI dental laboratory, 3D printing dental laboratory, digital dental technology, dental lab automation, dental lab transformation, business transformation, leadership transformation, entrepreneurial leadership, strategic leadership, business performance, business development, business opportunity, industry trends, future trends, dental laboratory future trends, dental technology future, dental business future, dental lab owners, dental technicians, dental technologist, dental professionals, dental professionals education, dental professionals networking, dental industry networking, dental industry events, dental industry conference, dental industry speakers, dental industry business, dental industry leadership, dental industry innovation, dental industry technology, dental industry future, New Orleans events, NOLA events, NOLA conference, NOLA LabFest speakers, NOLA LabFest education, NOLA LabFest keynote, NOLA LabFest dental, NOLA LabFest dental laboratory, NOLA LabFest 2026, Nowak Dental Supplies NOLA LabFest, Jude Grayson NOLA LabFest, Shawn Nowak NOLA LabFest, karate at dental conference, martial arts at dental conference, unexpected dental speaker, unconventional speaker, unconventional business lessons, business mindset for dental labs, leadership for dental labs, strategy for dental labs, innovation for dental labs, growth for dental labs, change for dental labs, technology for dental labs, future of dental laboratory industry, dental lab podcast episode, dental technician podcast episode, dental industry podcast episode, Voices From the Bench podcast episode</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello, Voices of the Bench community. This is Casey Baldwin with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">IPS emax Zirconia</a>, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how I<a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">PS emax Zirconia</a> can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>Join us at the Race For the Future 12 to raise money for the <a href="https://dentallabfoundation.org/" rel="nofollow noopener">Foundation For Dental Laborary Technology</a>. September 27th in Valley View, Texas!</p>

<p><a href="https://dentallabfoundation.org/news-events/race-for-the-future/" rel="nofollow noopener">https://dentallabfoundation.org/news-events/race-for-the-future/</a></p>

<p><strong>Shawn Nowak</strong> from Nowak Dental Supplies joins Elvis and Barb to talk all things <a href="https://www.nolalabfest.com/" rel="nofollow noopener">NOLA LabFest</a> October 15-17th, including the welcome addition to the speaker lineup: martial arts instructor and business coach <strong>Jude Grayson</strong>. After Jude’s keynote at last year’s LabFest, the response was strong enough to bring him back for another keynote and a breakout session. The conversation starts with the obvious question: what the heck does a karate instructor know about the dental laboratory industry?</p>

<p>As Jude explains, quite a bit. Having practiced martial arts since he was five years old and built a career around teaching, competition, entrepreneurship, and business coaching, Jude draws a surprising number of parallels between martial arts and business. He talks about discipline, competition, confidence, risk, and his “five-year-old board break moment”—the idea that sometimes the ability to succeed is already inside us, and the right coach simply helps unlock it. He also explains how those lessons translate into working with business owners and helping them recognize opportunities they may not see themselves.</p>

<p>The conversation then turns toward one of the biggest challenges facing dental laboratories today: knowing when it’s time to pivot. With technology, AI, 3D printing, changing doctor workflows, and the evolving DSO landscape continuing to reshape the industry, Jude’s NOLA LabFest keynote will focus on how business owners can recognize when change is necessary, decide when to act, and understand the risks that come with being an early adopter. He also shares some great perspective on failure, competition, and why making a bad business decision doesn’t necessarily mean you’ve lost—the real loss comes when you stop competing altogether.</p>

<p>Shawn also gives us a look at what else is happening at NOLA LabFest, including education on AI, social media marketing, employee culture, DSOs, and other topics affecting dental laboratories right now. And, of course, there’s plenty of the NOLA LabFest fun mixed in, from the masquerade party and distillery tour to the return of Family Feud. It’s a conversation about business, leadership, taking risks, and finding ways to keep dental laboratories moving forward—and it all starts with a karate instructor walking into a dental show.</p><p>Special Guests: Jude Grayson and Shawn Nowak.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello, Voices of the Bench community. This is Casey Baldwin with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">IPS emax Zirconia</a>, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how I<a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">PS emax Zirconia</a> can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>Join us at the Race For the Future 12 to raise money for the <a href="https://dentallabfoundation.org/" rel="nofollow noopener">Foundation For Dental Laborary Technology</a>. September 27th in Valley View, Texas!</p>

<p><a href="https://dentallabfoundation.org/news-events/race-for-the-future/" rel="nofollow noopener">https://dentallabfoundation.org/news-events/race-for-the-future/</a></p>

<p><strong>Shawn Nowak</strong> from Nowak Dental Supplies joins Elvis and Barb to talk all things <a href="https://www.nolalabfest.com/" rel="nofollow noopener">NOLA LabFest</a> October 15-17th, including the welcome addition to the speaker lineup: martial arts instructor and business coach <strong>Jude Grayson</strong>. After Jude’s keynote at last year’s LabFest, the response was strong enough to bring him back for another keynote and a breakout session. The conversation starts with the obvious question: what the heck does a karate instructor know about the dental laboratory industry?</p>

<p>As Jude explains, quite a bit. Having practiced martial arts since he was five years old and built a career around teaching, competition, entrepreneurship, and business coaching, Jude draws a surprising number of parallels between martial arts and business. He talks about discipline, competition, confidence, risk, and his “five-year-old board break moment”—the idea that sometimes the ability to succeed is already inside us, and the right coach simply helps unlock it. He also explains how those lessons translate into working with business owners and helping them recognize opportunities they may not see themselves.</p>

<p>The conversation then turns toward one of the biggest challenges facing dental laboratories today: knowing when it’s time to pivot. With technology, AI, 3D printing, changing doctor workflows, and the evolving DSO landscape continuing to reshape the industry, Jude’s NOLA LabFest keynote will focus on how business owners can recognize when change is necessary, decide when to act, and understand the risks that come with being an early adopter. He also shares some great perspective on failure, competition, and why making a bad business decision doesn’t necessarily mean you’ve lost—the real loss comes when you stop competing altogether.</p>

<p>Shawn also gives us a look at what else is happening at NOLA LabFest, including education on AI, social media marketing, employee culture, DSOs, and other topics affecting dental laboratories right now. And, of course, there’s plenty of the NOLA LabFest fun mixed in, from the masquerade party and distillery tour to the return of Family Feud. It’s a conversation about business, leadership, taking risks, and finding ways to keep dental laboratories moving forward—and it all starts with a karate instructor walking into a dental show.</p><p>Special Guests: Jude Grayson and Shawn Nowak.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>Episode 435: Matt Everatt is Making the Invisible Profession Visible</title>
  <link>https://www.voicesfromthebench.com/435</link>
  <guid isPermaLink="false">ed9fc032-5e17-4aba-828d-b7bdf1a0f686</guid>
  <pubDate>Mon, 27 Jul 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/ed9fc032-5e17-4aba-828d-b7bdf1a0f686.mp3" length="56547072" type="audio/mpeg"/>
  <itunes:episode>435</itunes:episode>
  <itunes:title>Matt Everatt is Making the Invisible Profession Visible</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Matt Everatt joins Elvis and Barb to talk about his incredible journey through the dental laboratory industry, from maxillofacial prosthetics and sleep apnea appliances to co-founding a successful dental lab and eventually writing The Invisible Profession. They dive into the challenges facing dental technicians, the dangers of becoming a "busy fool," and why embracing technology, standing out, and becoming a true clinical partner are essential for the future of the laboratory industry.</itunes:subtitle>
  <itunes:duration>58:50</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/e/ed9fc032-5e17-4aba-828d-b7bdf1a0f686/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey there Voices of the Bench community, this is Trish Jones with &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener"&gt;IPS Emax Zirconia&lt;/a&gt; offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why &lt;a href="https://www.knightdentalgroup.com/" rel="nofollow noopener"&gt;Knight Dental&lt;/a&gt; recently launched &lt;strong&gt;SimplyARCH Studio&lt;/strong&gt;, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;&lt;strong&gt;hyperDENT&lt;/strong&gt;&lt;/a&gt;. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,&lt;a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"&gt; &lt;em&gt;The Invisible Profession&lt;/em&gt;&lt;/a&gt;. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.&lt;/h3&gt;

&lt;p&gt;Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, &lt;a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"&gt; &lt;em&gt;The Invisible Profession&lt;/em&gt;&lt;/a&gt;. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.&lt;/p&gt;

&lt;p&gt;But this conversation goes far beyond Matt's career. His book,&lt;a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"&gt; &lt;em&gt;The Invisible Profession&lt;/em&gt;&lt;/a&gt;, explores how the dental laboratory industry arrived at a place where technicians and laboratories are often undervalued, pushed into price competition, and expected to simply keep their heads down and produce. Matt shares his thoughts on the "million little things" that shaped the industry, the danger of becoming a "busy fool," and why laboratories need to stop competing solely on price and start becoming known for the value, expertise, and partnership they bring to the dental team. Elvis, Barb, and Matt also talk about the changing landscape of digital dentistry, AI, 3D printing, speed, service, and why the labs that embrace change and remain agile will be the ones positioned for the future. It's an honest, thought-provoking, and ultimately optimistic conversation about where the dental laboratory profession has been, where it is today, and where it can go next. Special Guest: Matt Everatt.&lt;/p&gt;
</description>
  <itunes:keywords>dental laboratory, dental lab, dental technician, dental technology, dental industry, dental laboratory industry, dental technicians, maxillofacial prosthetics, maxillofacial technology, anaplastology, facial prosthetics, ocular prosthetics, artificial eyes, artificial ears, prosthetics, obturators, dentures, orthodontics, orthodontic appliances, orthodontic technology, crown and bridge, ceramist, dental ceramics, occlusal splints, bite splints, night guards, sleep apnea, sleep apnea appliances, sleep dentistry, mandibular advancement devices, mandibular advancement splints, oral appliances, snoring, anti-snoring devices, sleep medicine, airway health, dental sleep medicine, dental lab business, dental laboratory business, dental lab management, dental lab owner, dental lab entrepreneur, dental business, business strategy, business coaching, business growth, entrepreneurship, serial entrepreneur, private dental laboratory, commercial dental laboratory, independent dental lab, independent dental laboratory, dental lab leadership, laboratory leadership, team building, company culture, workplace culture, employee engagement, staff development, education, mentorship, professional development, dental technician education, dental technology education, dental career, dental technician career, career change, career development, career journey, NHS dentistry, private dentistry, dental insurance, dental industry history, history of dental technology, dental profession, invisible profession, The Invisible Profession, Matt Everatt, Matthew Everatt, S4S, Solutions for Snoring, sleep apnea lab, snoring lab, dental lab innovation, dental innovation, dental technology innovation, digital dentistry, digital dental laboratory, digital workflow, dental CAD CAM, CAD CAM dentistry, 3D printing, additive manufacturing, artificial intelligence, AI in dentistry, AI dental technology, dental technology trends, future of dentistry, future of dental technology, future of dental laboratories, future of dental technicians, dental lab future, evolving dental industry, changing dental industry, industry transformation, dental laboratory transformation, technology adoption, digital transformation, innovation, adaptability, agile business, agile dental laboratory, business agility, embracing technology, modern dental laboratory, modern dental technology, emerging technology, dental technology advancements, dental lab workflow, laboratory workflow, efficiency, productivity, business efficiency, workflow optimization, turnaround time, fast turnaround, same day dentistry, rapid turnaround, premium service, premium pricing, value-based service, customer service, client service, dental practice support, dental practice partnership, clinical partnership, clinical partner, dentist technician relationship, dentist laboratory relationship, dental team, dental team collaboration, dentist laboratory communication, doctor technician communication, dental laboratory communication, collaboration, teamwork, communication, relationship building, trusted advisor, clinical expertise, technical expertise, dental expertise, laboratory expertise, specialized services, specialization, finding your niche, niche marketing, differentiation, competitive advantage, standing out, brand positioning, business identity, value proposition, value over price, competing on price, price competition, dental lab pricing, laboratory pricing, race to the bottom, low-cost dentistry, premium dentistry, premium dental laboratory, quality dentistry, quality dental laboratory, quality over price, pricing strategy, profitability, dental lab profitability, business profitability, revenue growth, sustainable growth, sustainable business, business sustainability, business systems, systemization, systemized business, working on the business, working in the business, delegation, leadership development, scaling a business, scaling a dental lab, business systems, operational efficiency, business processes, process improvement, organizational growth, business coach, business coaching, exit strategy, business exit, succession planning, lab ownership, business ownership, private ownership, private equity, corporate dentistry, corporate dental laboratories, independent ownership, lab acquisition, dental lab acquisitions, COVID-19, COVID impact, business resilience, resilience, overcoming adversity, professional challenges, industry challenges, regulatory challenges, dental regulation, dental regulatory authority, dental industry regulation, illegal manufacturing, industry standards, professional standards, dental technician recognition, professional recognition, respect for dental technicians, valuing dental technicians, technician visibility, invisible profession, professional identity, professional respect, technician advocacy, industry advocacy, speaking out, leadership, positive mindset, positivity, personal growth, professional growth, mindset, growth mindset, inspiration, motivation, positive culture, uplifting others, inspiring others, professional community, dental community, industry community, collaboration over competition, sharing knowledge, knowledge sharing, open laboratories, lab visits, dental lab networking, dental industry networking, dental conferences, dental trade shows, professional networking, peer support, community support, dental podcast, Voices From the Bench, Elvis, Barb, dental podcast interview, dental laboratory podcast, dental technology podcast, dental industry podcast, podcast guest, podcast conversation, industry stories, technician stories, dental technician stories, laboratory stories, career stories, professional journey, entrepreneurial journey, personal journey, lessons learned, industry perspective, dental lab perspective, technician perspective, UK dental laboratory, British dental technician, United Kingdom dentistry, UK dental industry, US dental industry, international dentistry, global dental industry, dental technology worldwide, transatlantic dental conversation, dental laboratory trends, industry trends, technology trends, AI trends, digital workflow, digital lab, 3D printing dentistry, CAD CAM, milling, dental milling, dental manufacturing, dental manufacturing technology, laboratory manufacturing, custom appliances, custom dental appliances, retainers, bleaching trays, study models, twin blocks, orthodontic retainers, dental splints, occlusal appliances, cranioplasty, cranial implants, skull plates, maxillofacial surgery, neurosurgery, hospital dentistry, teaching hospitals, hospital laboratory, hospital dental technology, NHS dental laboratory, private dental laboratory, dental healthcare, healthcare innovation, healthcare technology, patient care, patient experience, patient outcomes, improving patient care, improving patient experience, dental practice growth, dental practice success, lab practice partnership, dentist collaboration, technician collaboration, clinical workflow, patient-centered care, service excellence, premium turnaround, rapid service, Amazon Prime, on-demand service, customer expectations, changing customer expectations, speed of service, convenience, modern consumers, digital consumers, instant gratification, service innovation, business innovation, market disruption, disruptive technology, Netflix, Blockbuster, LoveFilm, business disruption, digital disruption, industry disruption, adapting to change, don't be Blockbuster, future-proofing, future-proof your lab, future-proofing dental labs, embracing change, change management, professional evolution, industry evolution, dental laboratory evolution, technology and dentistry, AI and dentistry, digital dentistry revolution, dental technology revolution, laboratory revolution, dental lab modernization, modern dental technician, modern dental technician career, next generation technicians, future technicians, attracting technicians, technician shortage, dental technician shortage, workforce challenges, recruitment, dental recruitment, dental nurse recruitment, talent acquisition, employee retention, staff retention, hiring technicians, training technicians, developing technicians, building teams, empowering employees, team members, employees as partners, people-first business, people management, leadership lessons, business lessons, entrepreneurial lessons, lessons from failure, lessons from success, career inspiration, industry inspiration, dental technology inspiration, professional motivation, personal development, business mindset, entrepreneurial mindset, positive business culture, building a business, growing a business, starting a dental lab, starting a business, lab startup, dental startup, startup strategy, marketing, dental lab marketing, marketing strategy, business marketing, content marketing, thought leadership, writing, professional writing, dental publications, dental magazines, Dental Technician magazine, Laboratory magazine, industry journalism, dental journalism, LinkedIn, professional articles, industry commentary, book writing, writing a book, publishing, audiobook, Audible, author, dental industry author, nonfiction, professional book, industry book, motivational book, business book, career book, book review, book recommendation, The Invisible Profession book, dental technician book, dental lab book, reading, audiobooks, storytelling, sharing stories, telling the story, industry history, professional history, industry future, hope for the future, positive future, better future, reinventing the industry, changing the narrative, changing the profession, elevating dental technology, elevating dental technicians, raising the profile, professional pride, pride in dentistry, pride in dental technology, pride in laboratory work, craftsmanship, artistry, skilled craftsmanship, skilled technicians, technical skill, creativity, precision, attention to detail, artistry in dentistry, artisan, dental artisans, laboratory artisans, skilled trades, skilled profession, hidden profession, behind the scenes, behind the smile, behind the restoration, dental laboratory professionals, dental laboratory workforce, dental technology professionals, dental professionals, oral health professionals, healthcare professionals, professional excellence, excellence in dentistry, excellence in dental technology, quality craftsmanship, craftsmanship in dentistry, technical excellence, clinical excellence, service excellence, business excellence, leadership excellence, innovation in dentistry, innovation in dental labs, the future is digital, digital future, AI future, technology future, dental technology future, industry optimism, optimism, hope, opportunity, opportunity in dentistry, opportunity in dental labs, opportunity in technology, business opportunities, growth opportunities, new opportunities, embracing opportunity, making a difference, impact, professional impact, patient impact, changing lives, saving lives, saving marriages, sleep apnea treatment, better sleep, better health, better patient outcomes, helping patients, improving lives, dental sleep medicine innovation, airway appliances, sleep appliances, oral appliance therapy, snoring treatment, sleep quality, quality of life, dental laboratory success, dental lab success, successful dental labs, successful dental businesses, successful technicians, successful entrepreneurs, Matt Everatt interview, Voices From the Bench interview, Voices From the Bench podcast, dental laboratory podcast episode, dental technology podcast episode, dental technician podcast, dental lab industry podcast</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</h3>

<p>Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, <a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</p>

<p>But this conversation goes far beyond Matt's career. His book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>, explores how the dental laboratory industry arrived at a place where technicians and laboratories are often undervalued, pushed into price competition, and expected to simply keep their heads down and produce. Matt shares his thoughts on the "million little things" that shaped the industry, the danger of becoming a "busy fool," and why laboratories need to stop competing solely on price and start becoming known for the value, expertise, and partnership they bring to the dental team. Elvis, Barb, and Matt also talk about the changing landscape of digital dentistry, AI, 3D printing, speed, service, and why the labs that embrace change and remain agile will be the ones positioned for the future. It's an honest, thought-provoking, and ultimately optimistic conversation about where the dental laboratory profession has been, where it is today, and where it can go next.</p><p>Special Guest: Matt Everatt.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</h3>

<p>Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, <a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</p>

<p>But this conversation goes far beyond Matt's career. His book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>, explores how the dental laboratory industry arrived at a place where technicians and laboratories are often undervalued, pushed into price competition, and expected to simply keep their heads down and produce. Matt shares his thoughts on the "million little things" that shaped the industry, the danger of becoming a "busy fool," and why laboratories need to stop competing solely on price and start becoming known for the value, expertise, and partnership they bring to the dental team. Elvis, Barb, and Matt also talk about the changing landscape of digital dentistry, AI, 3D printing, speed, service, and why the labs that embrace change and remain agile will be the ones positioned for the future. It's an honest, thought-provoking, and ultimately optimistic conversation about where the dental laboratory profession has been, where it is today, and where it can go next.</p><p>Special Guest: Matt Everatt.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>Episode 434: From FDLA 2026: Chris Bradley, Richard Wodzinski, Dawn Roniger, &amp; Kaveh Shams</title>
  <link>https://www.voicesfromthebench.com/434</link>
  <guid isPermaLink="false">c5d7b446-5d42-4e29-8ab8-ba11507a2578</guid>
  <pubDate>Mon, 20 Jul 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/c5d7b446-5d42-4e29-8ab8-ba11507a2578.mp3" length="61283328" type="audio/mpeg"/>
  <itunes:episode>434</itunes:episode>
  <itunes:title>From FDLA 2026: Chris Bradley, Richard Wodzinski, Dawn Roniger, &amp; Kaveh Shams</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>From the FDLA Symposium, Elvis and Barb welcome Chris Bradley, Richard Wodzinski, and Dawn Roniger to discuss the latest in shade matching, ceramics, and the technology helping labs achieve more predictable results. Then Kaveh Shams from Zirkonzahn Canada shares his journey into digital dentistry while talking milling, education, and the philosophy that's made Zirkonzahn a leader in the industry.</itunes:subtitle>
  <itunes:duration>1:03:46</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/c/c5d7b446-5d42-4e29-8ab8-ba11507a2578/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hello, Voices of the Bench community. This is Casey Baldwin with &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener"&gt;IPS emax Zirconia&lt;/a&gt;, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how I&lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener"&gt;PS emax Zirconia&lt;/a&gt; can help streamline your workflow.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why &lt;a href="https://www.knightdentalgroup.com/" rel="nofollow noopener"&gt;Knight Dental&lt;/a&gt; recently launched &lt;strong&gt;SimplyARCH Studio&lt;/strong&gt;, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;&lt;strong&gt;hyperDENT&lt;/strong&gt;&lt;/a&gt;. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; helped ensure SimplyARCH Studio was designed for long-term success from day one.&lt;/h3&gt;

&lt;p&gt;This week, Elvis and Barb are coming to you from the &lt;a href="https://www.fdla.net/symposium" rel="nofollow noopener"&gt;FDLA Symposium&lt;/a&gt; at the &lt;a href="https://gpsdigitalrpd.com/" rel="nofollow noopener"&gt;GPS Digital RPD&lt;/a&gt; booth with two conversations that prove one thing: dental technology never stops evolving. First up, Chris Bradley from &lt;a href="https://smilelineusa.com/" rel="nofollow noopener"&gt;SmileLine USA&lt;/a&gt; returns to the podcast alongside technician, educator, and lab owner Richard Wodzinski, with Dawn Roniger from &lt;a href="https://www.gc.dental/america/" rel="nofollow noopener"&gt;GC America&lt;/a&gt; joining the discussion. What starts as a conversation about "sexy brushes" quickly turns into a deep dive into one of the most intriguing shade-matching workflows you'll hear about. Richard explains how the &lt;a href="https://smilelineusa.com/product/optishade-full-set/" rel="nofollow noopener"&gt;OptiShade camera and Matisse software&lt;/a&gt; work together to create incredibly accurate shade recipes for everything from monolithic zirconia to layered ceramics and even gingiva. They also discuss the latest &lt;a href="https://www.creation-willigeller.com/en-US/products/magiccolour" rel="nofollow noopener"&gt;Creation Magic Color system&lt;/a&gt;, hands-on education, custom shade appointments, and why reducing remakes isn't just good for labs—it's better for doctors and patients too. Add in some FDLA leadership talk and a shared passion for education, and you've got a conversation packed with practical ideas and plenty of laughs.&lt;/p&gt;

&lt;p&gt;Then Elvis and Barb sit down with Kaveh Shams, Branch Manager for &lt;a href="https://zirkonzahn.com/us/home/" rel="nofollow noopener"&gt;Zirkonzahn&lt;/a&gt; Canada, whose journey into digital dentistry spans London, Italy, and Canada. Kaveh shares how his admiration for Enrico Steger and Zirkonzahn eventually led to his dream job, while also offering a fascinating look into the company's history, philosophy, and commitment to education. From the origins of Exocad and custom CAM strategies to modular milling systems, open architecture, and Zirkonzahn's incredible Military School program that trains the next generation of technicians, this conversation is full of insight into what makes one of dentistry's most respected digital companies tick. It's an inspiring story of passion, persistence, and why great technology always starts with great technicians. Special Guests: Chris Bradley, Dawn Roniger ​​​​, Kaveh Shams, and Rich Wodzinski.&lt;/p&gt;
</description>
  <itunes:keywords>ceramics, porcelain, zirconia, monolithic, layering, stain, glaze, Magic Color, Creation, GC America, SmileLine, SmileLine USA, Chris Bradley, Richard Wodzinski, Dawn Roniger, Kaveh Shams, Zirkonzahn, OptiShade, Matisse, shade matching, shade analysis, shade recipe, custom shades, single centrals, anterior restorations, esthetics, color science, polarized camera, photography, LAB values, chroma, hue, value, gingiva, pink porcelain, ceramics course, hands-on training, education, continuing education, dental technician, dental technology, dental lab, dental laboratory, lab owner, removables, dentures, full arch, hybrids, All-on-X, bleaching shades, BL1, zirconia staining, lithium disilicate, e.max, porcelain systems, ceramics workflow, digital workflow, analog dentistry, digital dentistry, CAD/CAM, Exocad, HyperDENT, milling, milling strategies, CAM software, nesting, milling center, scanner, design software, CAD design, workflow optimization, remakes, efficiency, productivity, custom workflow, open architecture, open system, milling machine, M6, M2, M5, disc changer, automation, titanium, cobalt chrome, PMMA, polycarbonate, denture workflow, implant bars, abutments, accuracy, precision, modular design, machine maintenance, self-service, consumables, software integration, technical support, education, innovation, workflow, laboratory solutions, dental materials, Italy, Canada, London, Harley Street, mentorship, apprenticeship, technician training, craftsmanship, artistry, engineering, chemistry, physics, Enrico Steger, military school, Ranger School, apprentices, young technicians, trade shows, FDLA, Florida Dental Laboratory Association, symposium, lectures, webinars, custom strategies, software development, digital solutions, patient outcomes, chairside, custom recipe, predictable results, remake reduction, workflow consistency, laboratory education, dental community, collaboration, vendors, demonstrations, brushing techniques, Kolinsky brushes, Murano glass, oral design, Willie Geller, Javier, GC Initial, Creation porcelain, education programs, dental innovation, technology, craftsmanship, excellence, laboratory management, digital evolution, future of dentistry, dental podcast, Voices From the Bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello, Voices of the Bench community. This is Casey Baldwin with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">IPS emax Zirconia</a>, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how I<a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">PS emax Zirconia</a> can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>This week, Elvis and Barb are coming to you from the <a href="https://www.fdla.net/symposium" rel="nofollow noopener">FDLA Symposium</a> at the <a href="https://gpsdigitalrpd.com/" rel="nofollow noopener">GPS Digital RPD</a> booth with two conversations that prove one thing: dental technology never stops evolving. First up, Chris Bradley from <a href="https://smilelineusa.com/" rel="nofollow noopener">SmileLine USA</a> returns to the podcast alongside technician, educator, and lab owner Richard Wodzinski, with Dawn Roniger from <a href="https://www.gc.dental/america/" rel="nofollow noopener">GC America</a> joining the discussion. What starts as a conversation about "sexy brushes" quickly turns into a deep dive into one of the most intriguing shade-matching workflows you'll hear about. Richard explains how the <a href="https://smilelineusa.com/product/optishade-full-set/" rel="nofollow noopener">OptiShade camera and Matisse software</a> work together to create incredibly accurate shade recipes for everything from monolithic zirconia to layered ceramics and even gingiva. They also discuss the latest <a href="https://www.creation-willigeller.com/en-US/products/magiccolour" rel="nofollow noopener">Creation Magic Color system</a>, hands-on education, custom shade appointments, and why reducing remakes isn't just good for labs—it's better for doctors and patients too. Add in some FDLA leadership talk and a shared passion for education, and you've got a conversation packed with practical ideas and plenty of laughs.</p>

<p>Then Elvis and Barb sit down with Kaveh Shams, Branch Manager for <a href="https://zirkonzahn.com/us/home/" rel="nofollow noopener">Zirkonzahn</a> Canada, whose journey into digital dentistry spans London, Italy, and Canada. Kaveh shares how his admiration for Enrico Steger and Zirkonzahn eventually led to his dream job, while also offering a fascinating look into the company's history, philosophy, and commitment to education. From the origins of Exocad and custom CAM strategies to modular milling systems, open architecture, and Zirkonzahn's incredible Military School program that trains the next generation of technicians, this conversation is full of insight into what makes one of dentistry's most respected digital companies tick. It's an inspiring story of passion, persistence, and why great technology always starts with great technicians.</p><p>Special Guests: Chris Bradley, Dawn Roniger ​​​​, Kaveh Shams, and Rich Wodzinski.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello, Voices of the Bench community. This is Casey Baldwin with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">IPS emax Zirconia</a>, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how I<a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">PS emax Zirconia</a> can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>This week, Elvis and Barb are coming to you from the <a href="https://www.fdla.net/symposium" rel="nofollow noopener">FDLA Symposium</a> at the <a href="https://gpsdigitalrpd.com/" rel="nofollow noopener">GPS Digital RPD</a> booth with two conversations that prove one thing: dental technology never stops evolving. First up, Chris Bradley from <a href="https://smilelineusa.com/" rel="nofollow noopener">SmileLine USA</a> returns to the podcast alongside technician, educator, and lab owner Richard Wodzinski, with Dawn Roniger from <a href="https://www.gc.dental/america/" rel="nofollow noopener">GC America</a> joining the discussion. What starts as a conversation about "sexy brushes" quickly turns into a deep dive into one of the most intriguing shade-matching workflows you'll hear about. Richard explains how the <a href="https://smilelineusa.com/product/optishade-full-set/" rel="nofollow noopener">OptiShade camera and Matisse software</a> work together to create incredibly accurate shade recipes for everything from monolithic zirconia to layered ceramics and even gingiva. They also discuss the latest <a href="https://www.creation-willigeller.com/en-US/products/magiccolour" rel="nofollow noopener">Creation Magic Color system</a>, hands-on education, custom shade appointments, and why reducing remakes isn't just good for labs—it's better for doctors and patients too. Add in some FDLA leadership talk and a shared passion for education, and you've got a conversation packed with practical ideas and plenty of laughs.</p>

<p>Then Elvis and Barb sit down with Kaveh Shams, Branch Manager for <a href="https://zirkonzahn.com/us/home/" rel="nofollow noopener">Zirkonzahn</a> Canada, whose journey into digital dentistry spans London, Italy, and Canada. Kaveh shares how his admiration for Enrico Steger and Zirkonzahn eventually led to his dream job, while also offering a fascinating look into the company's history, philosophy, and commitment to education. From the origins of Exocad and custom CAM strategies to modular milling systems, open architecture, and Zirkonzahn's incredible Military School program that trains the next generation of technicians, this conversation is full of insight into what makes one of dentistry's most respected digital companies tick. It's an inspiring story of passion, persistence, and why great technology always starts with great technicians.</p><p>Special Guests: Chris Bradley, Dawn Roniger ​​​​, Kaveh Shams, and Rich Wodzinski.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>Episode 433: From FDLA 2026: Morris Fucarino, Enja Dorjchuluun, Joseph Núñez Reyes</title>
  <link>https://www.voicesfromthebench.com/433</link>
  <guid isPermaLink="false">5176918b-883e-486d-88d8-96020a3ca13c</guid>
  <pubDate>Mon, 13 Jul 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/5176918b-883e-486d-88d8-96020a3ca13c.mp3" length="77587200" type="audio/mpeg"/>
  <itunes:episode>433</itunes:episode>
  <itunes:title>From FDLA 2026: Morris Fucarino, Enja Dorjchuluun, Joseph Núñez Reyes</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>From the FDLA Symposium, Elvis and Barb sit down with three passionate technicians who represent the past, present, and future of the profession. Morris Fucarino reflects on an incredible 50 years as a CDT and the value of lifelong learning, Enja Dorjchuluun shares how she's helping shape the future of Florida's dental laboratory community through Sakr Dental Arts and the FDLA Board, and Joseph Núñez Reyes discusses his journey from Puerto Rico to GPS Digital Dental Lab and his dream of inspiring the next generation of technicians.</itunes:subtitle>
  <itunes:duration>1:20:45</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/5/5176918b-883e-486d-88d8-96020a3ca13c/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey there Voices of the Bench community, this is Trish Jones with &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener"&gt;IPS Emax Zirconia&lt;/a&gt; offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why &lt;a href="https://www.knightdentalgroup.com/" rel="nofollow noopener"&gt;Knight Dental&lt;/a&gt; recently launched &lt;strong&gt;SimplyARCH Studio&lt;/strong&gt;, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;&lt;strong&gt;hyperDENT&lt;/strong&gt;&lt;/a&gt;. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; helped ensure SimplyARCH Studio was designed for long-term success from day one.&lt;/h3&gt;

&lt;p&gt;The Voices From the Bench microphones head to the &lt;a href="https://www.fdla.net/symposium" rel="nofollow noopener"&gt;FDLA Symposium&lt;/a&gt; for three conversations that perfectly capture what makes this industry so special. Thanks to the wonderful people at &lt;a href="https://gpsdigitalrpd.com/" rel="nofollow noopener"&gt;GPS Digital RPD&lt;/a&gt;, Elvis and Barb got to sit down with longtime friend &lt;strong&gt;Morris Fucarino&lt;/strong&gt; to&amp;nbsp;celebrate an incredible milestone—50 years as a CDT. Morris shares how he found his way into dental technology, what earning certification has meant throughout his career, and why he believes every technician should strive to be the best they can be. From belt-driven handpieces and gold crowns to running a successful one-man laboratory with just three loyal doctors, Morris proves that passion, relationships, and knowledge never go out of style. His stories are a reminder that while technology continues to change, craftsmanship and pride in your work remain timeless.&lt;/p&gt;

&lt;p&gt;Next, the conversation shifts to &lt;strong&gt;Enja Dorjchuluun&lt;/strong&gt; from &lt;a href="https://sakrdentalarts.com/" rel="nofollow noopener"&gt;Sakr Dental Arts&lt;/a&gt;, who talks about helping lead one of Florida's fastest-growing laboratories while serving on the FDLA Board of Directors. She discusses the challenges of managing a lab spread across multiple buildings, the excitement of moving into a brand-new facility, and why giving back through organized dentistry has become such an important part of her career. From developing future technicians to creating educational opportunities and strengthening state associations, Enja shares why investing in people is every bit as important as investing in technology.&lt;/p&gt;

&lt;p&gt;To wrap things up, Elvis and Barb meet &lt;strong&gt;Joseph Núñez Reyes&lt;/strong&gt; from &lt;a href="https://gpsdental.com/" rel="nofollow noopener"&gt;GPS Digital Dental Lab&lt;/a&gt;, whose journey from Puerto Rico to Orlando is fueled by determination, curiosity, and a love for digital dentistry. After leaving biomedical engineering behind, Joseph found his passion in the dental laboratory, worked his way from the model room to supervising a modern CAM department, and now showcases laboratory workflows through social media to inspire the next generation of technicians. With dreams of one day returning to Puerto Rico to build a state-of-the-art laboratory, Joseph reminds us that the future of dental technology is in very capable hands.&lt;/p&gt;

&lt;hr&gt;

&lt;h3&gt;Ever notice the busiest labs aren't always the ones working the longest hours? They're usually the ones with a workflow that keeps moving—even after everyone heads home. Real productivity isn't about asking your team to do more; it's about having the right tools doing more for your team. That's where Roland's &lt;a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow noopener"&gt;DGSHAPE DWX&lt;/a&gt; milling solutions really shine. Built to keep production moving whether you're milling a single case or running overnight, they free your technicians to focus on finishing cases, serving customers, and growing the business instead of babysitting equipment. That's what real productivity looks like: more output, fewer interruptions, and less time spent chasing problems. Because every hour your mill is producing is another hour your lab is creating value. If you're ready to get more from every production day, discover what Roland's &lt;a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow noopener"&gt;DGSHAPE DWX&lt;/a&gt; milling solutions can do for your lab at rolanddental.com.&lt;/h3&gt;

&lt;p&gt;Special Guests: Enja Dorjchuluun, Joseph Núñez Reyes, and Morris Fucarino CDT.&lt;/p&gt;
</description>
  <itunes:keywords>CDT, Certified Dental Technician, NBC, National Board for Certification, FDLA, FDLA Symposium, Florida Dental Laboratory Association, Morris Fucarino, Enja Dorjchuluun, Joseph Núñez Reyes, GPS Digital Dental Lab, GPS Digital RPD, Sakr Dental Arts, certification, continuing education, lifelong learning, mentorship, craftsmanship, dental technology, dental laboratory, dental lab, technician, dental technician, laboratory management, one-man lab, boutique laboratory, relationships, customer service, quality, excellence, passion, legacy, experience, analog dentistry, digital dentistry, CAD/CAM, CAM, milling, milling center, zirconia, e.max, lithium disilicate, PFM, porcelain fused to metal, full gold crowns, high noble alloy, casting, waxing, handpieces, belt-driven handpieces, impressions, stone models, model work, articulators, turnaround time, workflow, efficiency, laboratory operations, education, technician training, board service, leadership, volunteering, state association, dental community, networking, Focus Magazine, webinars, hands-on education, laboratory growth, expansion, operations, general manager, supervisors, team building, hiring, cross-training, digital workflow, 3D printing, Carbon printers, HeyGears, Roland mills, Ivoclar PM7, PMMA, dentures, night guards, zirconia milling, post-processing, quality control, QC, nesting, scanning, implants, implant restorations, soft tissue models, digital content, Instagram, dental content creator, social media, Puerto Rico, Orlando, career growth, biomedical engineering, ICPR Junior College, Roland, dental innovation, technology, analog techniques, craftsmanship, laboratory culture, technician pride, technician recognition, career development, future of dentistry, future technicians, mentorship, problem solving, continuing growth, organized dentistry, education, collaboration, dentistry, laboratory life, technicians, smiles, patients, inspiration, dedication, perseverance, professional development, knowledge, experience, FDLA Board, Florida, Orlando, dental podcast, Voices From the Bench, Elvis, Barb, Lab Day, LabFest, dental industry, technician stories, laboratory careers, technician education, passion for dentistry, dental craftsmanship, dental manufacturing, dental materials, gold restorations, ceramics, digital transformation, workflow optimization, laboratory leadership, technician spotlight, industry veterans, next generation, innovation, community, teamwork, excellence, success.</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>The Voices From the Bench microphones head to the <a href="https://www.fdla.net/symposium" rel="nofollow noopener">FDLA Symposium</a> for three conversations that perfectly capture what makes this industry so special. Thanks to the wonderful people at <a href="https://gpsdigitalrpd.com/" rel="nofollow noopener">GPS Digital RPD</a>, Elvis and Barb got to sit down with longtime friend <strong>Morris Fucarino</strong> to&nbsp;celebrate an incredible milestone—50 years as a CDT. Morris shares how he found his way into dental technology, what earning certification has meant throughout his career, and why he believes every technician should strive to be the best they can be. From belt-driven handpieces and gold crowns to running a successful one-man laboratory with just three loyal doctors, Morris proves that passion, relationships, and knowledge never go out of style. His stories are a reminder that while technology continues to change, craftsmanship and pride in your work remain timeless.</p>

<p>Next, the conversation shifts to <strong>Enja Dorjchuluun</strong> from <a href="https://sakrdentalarts.com/" rel="nofollow noopener">Sakr Dental Arts</a>, who talks about helping lead one of Florida's fastest-growing laboratories while serving on the FDLA Board of Directors. She discusses the challenges of managing a lab spread across multiple buildings, the excitement of moving into a brand-new facility, and why giving back through organized dentistry has become such an important part of her career. From developing future technicians to creating educational opportunities and strengthening state associations, Enja shares why investing in people is every bit as important as investing in technology.</p>

<p>To wrap things up, Elvis and Barb meet <strong>Joseph Núñez Reyes</strong> from <a href="https://gpsdental.com/" rel="nofollow noopener">GPS Digital Dental Lab</a>, whose journey from Puerto Rico to Orlando is fueled by determination, curiosity, and a love for digital dentistry. After leaving biomedical engineering behind, Joseph found his passion in the dental laboratory, worked his way from the model room to supervising a modern CAM department, and now showcases laboratory workflows through social media to inspire the next generation of technicians. With dreams of one day returning to Puerto Rico to build a state-of-the-art laboratory, Joseph reminds us that the future of dental technology is in very capable hands.</p>

<hr>

<h3>Ever notice the busiest labs aren't always the ones working the longest hours? They're usually the ones with a workflow that keeps moving—even after everyone heads home. Real productivity isn't about asking your team to do more; it's about having the right tools doing more for your team. That's where Roland's <a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow noopener">DGSHAPE DWX</a> milling solutions really shine. Built to keep production moving whether you're milling a single case or running overnight, they free your technicians to focus on finishing cases, serving customers, and growing the business instead of babysitting equipment. That's what real productivity looks like: more output, fewer interruptions, and less time spent chasing problems. Because every hour your mill is producing is another hour your lab is creating value. If you're ready to get more from every production day, discover what Roland's <a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow noopener">DGSHAPE DWX</a> milling solutions can do for your lab at rolanddental.com.</h3><p>Special Guests: Enja Dorjchuluun, Joseph Núñez Reyes, and Morris Fucarino CDT.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>The Voices From the Bench microphones head to the <a href="https://www.fdla.net/symposium" rel="nofollow noopener">FDLA Symposium</a> for three conversations that perfectly capture what makes this industry so special. Thanks to the wonderful people at <a href="https://gpsdigitalrpd.com/" rel="nofollow noopener">GPS Digital RPD</a>, Elvis and Barb got to sit down with longtime friend <strong>Morris Fucarino</strong> to&nbsp;celebrate an incredible milestone—50 years as a CDT. Morris shares how he found his way into dental technology, what earning certification has meant throughout his career, and why he believes every technician should strive to be the best they can be. From belt-driven handpieces and gold crowns to running a successful one-man laboratory with just three loyal doctors, Morris proves that passion, relationships, and knowledge never go out of style. His stories are a reminder that while technology continues to change, craftsmanship and pride in your work remain timeless.</p>

<p>Next, the conversation shifts to <strong>Enja Dorjchuluun</strong> from <a href="https://sakrdentalarts.com/" rel="nofollow noopener">Sakr Dental Arts</a>, who talks about helping lead one of Florida's fastest-growing laboratories while serving on the FDLA Board of Directors. She discusses the challenges of managing a lab spread across multiple buildings, the excitement of moving into a brand-new facility, and why giving back through organized dentistry has become such an important part of her career. From developing future technicians to creating educational opportunities and strengthening state associations, Enja shares why investing in people is every bit as important as investing in technology.</p>

<p>To wrap things up, Elvis and Barb meet <strong>Joseph Núñez Reyes</strong> from <a href="https://gpsdental.com/" rel="nofollow noopener">GPS Digital Dental Lab</a>, whose journey from Puerto Rico to Orlando is fueled by determination, curiosity, and a love for digital dentistry. After leaving biomedical engineering behind, Joseph found his passion in the dental laboratory, worked his way from the model room to supervising a modern CAM department, and now showcases laboratory workflows through social media to inspire the next generation of technicians. With dreams of one day returning to Puerto Rico to build a state-of-the-art laboratory, Joseph reminds us that the future of dental technology is in very capable hands.</p>

<hr>

<h3>Ever notice the busiest labs aren't always the ones working the longest hours? They're usually the ones with a workflow that keeps moving—even after everyone heads home. Real productivity isn't about asking your team to do more; it's about having the right tools doing more for your team. That's where Roland's <a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow noopener">DGSHAPE DWX</a> milling solutions really shine. Built to keep production moving whether you're milling a single case or running overnight, they free your technicians to focus on finishing cases, serving customers, and growing the business instead of babysitting equipment. That's what real productivity looks like: more output, fewer interruptions, and less time spent chasing problems. Because every hour your mill is producing is another hour your lab is creating value. If you're ready to get more from every production day, discover what Roland's <a href="https://www.rolanddga.com/products/dental/dwx-series" rel="nofollow noopener">DGSHAPE DWX</a> milling solutions can do for your lab at rolanddental.com.</h3><p>Special Guests: Enja Dorjchuluun, Joseph Núñez Reyes, and Morris Fucarino CDT.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>Episode 431: exocad Insights 2026 Part 5: Beth Collington, Josh Jakson, &amp; Robert Norton</title>
  <link>https://www.voicesfromthebench.com/431</link>
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  <pubDate>Mon, 29 Jun 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/4286b5b9-390f-480f-8815-46b10cf62d00.mp3" length="53990400" type="audio/mpeg"/>
  <itunes:episode>431</itunes:episode>
  <itunes:title>exocad Insights 2026 Part 5: Beth Collington, Josh Jakson, &amp; Robert Norton</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>While at Exocad Insights in Mallorca, Elvis and Barb catch up with Beth Collington, President of Exocad America, to discuss the continued growth of digital dentistry, the importance of education, and how Exocad is helping make digital workflows more accessible across the industry.

Then Josh Jackson and Robert Norton join the conversation to share insights from the lab and training side of Exocad. From AI Crown and Crown Finalization to creative applications beyond dentistry, they discuss the latest innovations, real-world workflows, and where digital technology is taking the profession next.</itunes:subtitle>
  <itunes:duration>56:10</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/4/4286b5b9-390f-480f-8815-46b10cf62d00/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey there Voices of the Bench community, this is Trish Jones with &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener"&gt;IPS Emax Zirconia&lt;/a&gt; offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.&lt;/h3&gt;

&lt;p&gt;While at Exocad Insights in Mallorca, Elvis and Barb sit down with &lt;strong&gt;Beth Collington&lt;/strong&gt;, President of&lt;a href="https://exocad.com/" rel="nofollow noopener"&gt; Exocad&lt;/a&gt; America, to talk about the growth of digital dentistry and how Exocad continues to evolve to meet the needs of technicians, laboratories, and clinicians. Beth shares her thoughts on education, accessibility, and the importance of creating tools that help bring more people into digital workflows while maintaining the flexibility that has made Exocad a favorite throughout the industry.&lt;/p&gt;

&lt;p&gt;Then &lt;strong&gt;Josh Jakson&lt;/strong&gt; and &lt;strong&gt;Robert Norton&lt;/strong&gt; join the podcast to discuss their roles as Exocad educators, trainers, and laboratory professionals. The conversation covers some of the biggest announcements from Exocad Insights, including AI Crown, Crown Finalization, and ExoHub, and what these developments could mean for the future of laboratory workflows. They also share how real-world production experience influences the way they teach, why Exocad's flexibility remains one of its greatest strengths, and how the software is being used for everything from high-volume crown production to custom grills, jewelry, and even automotive parts. It's a fun conversation filled with practical insight, industry perspective, and a glimpse into where digital dentistry is headed next.  Special Guests: Beth Collington, Joshua Jakson, and Robert Norton.&lt;/p&gt;
</description>
  <itunes:keywords>exocad, exocad insights, Mallorca, digital dentistry, dental laboratory, dental lab, dental technology, dental technician, CAD design, CAD/CAM, dental CAD, dental software, dental workflows, digital workflows, dental education, laboratory education, dental innovation, dental technology trends, artificial intelligence, AI dentistry, AI crown, crown design, crown finalization, ExoHub, workflow automation, dental automation, restorative dentistry, dental restorations, crown and bridge, dental prosthetics, lab technology, dental manufacturing, production laboratory, dental design software, laboratory efficiency, dental scanning, intraoral scanning, digital impressions, dental design, dental technician training, exocad training, dental educators, laboratory support, dental solutions, workflow optimization, dental industry, laboratory management, digital transformation, dental future, emerging technology, dental professionals, clinicians, laboratory technicians, production workflows, custom restorations, dental innovation summit, industry insights, software development, dental engineering, CAD designer, dental technician life, laboratory operations, digital tools, technology adoption, workflow integration, dental community, continuing education, professional development, dental conference, Mallorca conference, exocad community, dental collaboration, laboratory excellence, crown production, digital manufacturing, 3D design, 3D modeling, dental craftsmanship, lab-to-clinic communication, technology in dentistry, future of dentistry, digital lab, dental discussion, podcast, Voices From the Bench, VFTB, Beth Collington, Josh Jackson, Robert Norton, Exocad America, dental leadership, software flexibility, freeform design, custom grills, dental jewelry, custom jewelry, creative CAD applications, automotive parts design, advanced workflows, dental software training, laboratory perspective, technician perspective, dental podcast, industry leaders, dental trends, modern dentistry, digital solutions, laboratory innovation, dental workflow management, AI in dental labs, digital restoration design, next generation dentistry, dental lab technology, CAD workflow, dental industry podcast, bench talk, laboratory conversations, dental expertise, dental business, technician education, dental software innovation, exocad users, dental design techniques, workflow improvements, dental technology education, laboratory growth, digital dental solutions, technician training, restorative workflows, dental CAD software, innovation in dentistry, dental lab future, technology and dentistry, dental laboratory podcast, digital dental revolution, exocad ecosystem, dental workflow efficiency, AI-powered design, digital dental laboratory, technician insights, dental software updates, industry networking, dental lab professionals, laboratory technology, digital dentistry podcast, dental technology conference, exocad users meeting, laboratory best practices, dental design innovation, dental CAD training, dental laboratory management, workflow technology, dental software experts, laboratory education and training, future-ready dentistry, digital dental education, AI-assisted dentistry, modern dental laboratory, dental industry leaders, dental technology experts, exocad innovations, dental CAD community, dental laboratory workflows, laboratory technology trends, digital design solutions, advanced dental technology, laboratory productivity, dental software platform, technician-led innovation, dental workflow solutions, digital prosthetics, restorative technology, dental CAD experts, dental manufacturing technology, laboratory digital transformation.</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.</h3>

<p>While at Exocad Insights in Mallorca, Elvis and Barb sit down with <strong>Beth Collington</strong>, President of<a href="https://exocad.com/" rel="nofollow noopener"> Exocad</a> America, to talk about the growth of digital dentistry and how Exocad continues to evolve to meet the needs of technicians, laboratories, and clinicians. Beth shares her thoughts on education, accessibility, and the importance of creating tools that help bring more people into digital workflows while maintaining the flexibility that has made Exocad a favorite throughout the industry.</p>

<p>Then <strong>Josh Jakson</strong> and <strong>Robert Norton</strong> join the podcast to discuss their roles as Exocad educators, trainers, and laboratory professionals. The conversation covers some of the biggest announcements from Exocad Insights, including AI Crown, Crown Finalization, and ExoHub, and what these developments could mean for the future of laboratory workflows. They also share how real-world production experience influences the way they teach, why Exocad's flexibility remains one of its greatest strengths, and how the software is being used for everything from high-volume crown production to custom grills, jewelry, and even automotive parts. It's a fun conversation filled with practical insight, industry perspective, and a glimpse into where digital dentistry is headed next. </p><p>Special Guests: Beth Collington, Joshua Jakson, and Robert Norton.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.</h3>

<p>While at Exocad Insights in Mallorca, Elvis and Barb sit down with <strong>Beth Collington</strong>, President of<a href="https://exocad.com/" rel="nofollow noopener"> Exocad</a> America, to talk about the growth of digital dentistry and how Exocad continues to evolve to meet the needs of technicians, laboratories, and clinicians. Beth shares her thoughts on education, accessibility, and the importance of creating tools that help bring more people into digital workflows while maintaining the flexibility that has made Exocad a favorite throughout the industry.</p>

<p>Then <strong>Josh Jakson</strong> and <strong>Robert Norton</strong> join the podcast to discuss their roles as Exocad educators, trainers, and laboratory professionals. The conversation covers some of the biggest announcements from Exocad Insights, including AI Crown, Crown Finalization, and ExoHub, and what these developments could mean for the future of laboratory workflows. They also share how real-world production experience influences the way they teach, why Exocad's flexibility remains one of its greatest strengths, and how the software is being used for everything from high-volume crown production to custom grills, jewelry, and even automotive parts. It's a fun conversation filled with practical insight, industry perspective, and a glimpse into where digital dentistry is headed next. </p><p>Special Guests: Beth Collington, Joshua Jakson, and Robert Norton.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>430: exocad Insights 2026 Part 4: Dr. Zhiqiang Luo, Alyson Bravo, &amp; Tobias Specht</title>
  <link>https://www.voicesfromthebench.com/430</link>
  <guid isPermaLink="false">31bbf495-e2dd-446c-82a3-e077297f7719</guid>
  <pubDate>Mon, 22 Jun 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/31bbf495-e2dd-446c-82a3-e077297f7719.mp3" length="65245056" type="audio/mpeg"/>
  <itunes:episode>430</itunes:episode>
  <itunes:title>exocad Insights 2026 Part 4: Dr. Zhiqiang Luo, Alyson Bravo, &amp; Tobias Specht</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week from exocad Insights 2026 in Mallorca, Elvis and Barb sit down with Dr. Zhiqiang Luo to discuss how dental education is evolving alongside rapidly advancing digital workflows and why strong analog fundamentals still matter. They also meet Alyson Bravo, a dental technician from Brazil whose journey to the event highlights the power of digital dentistry, global connections, and lifelong learning. Rounding out the episode, Tobias Specht from Ivoclar shares insights into the company's latest innovations, its ongoing collaboration with exocad, and how customer feedback continues to shape the future of digital dental technology.</itunes:subtitle>
  <itunes:duration>1:07:53</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/3/31bbf495-e2dd-446c-82a3-e077297f7719/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hello voices from the bench community, &lt;a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener"&gt;John Wilson&lt;/a&gt; here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener"&gt;PrograMill 7&lt;/a&gt;. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.&lt;/h3&gt;

&lt;p&gt;This week, Elvis and Barb continue their coverage from exocad Insights 2026 in beautiful Mallorca, Spain, where the conversations are just as valuable as the lectures. The episode starts with &lt;strong&gt;Dr. Zhiqiang Luo&lt;/strong&gt;, who shares his perspective on educating the next generation of dentists in an increasingly digital world. The discussion explores how students are adapting to technology, why foundational analog skills still matter, and the challenge of preparing future clinicians for workflows that continue to evolve at a rapid pace. It's an insightful look at where dental education is headed and how digital dentistry is becoming second nature to new graduates.&lt;/p&gt;

&lt;p&gt;The conversation then shifts to one of the most memorable encounters from the event as Elvis and Barb sit down with &lt;strong&gt;Alyson Bravo&lt;/strong&gt;, a passionate dental technician from Brazil who has traveled across the globe to attend exocad Insights. What starts as a discussion about digital workflows quickly turns into a story about chasing dreams, making connections, and experiencing the international dental community firsthand. Alyson talks about discovering digital dentistry, teaching himself advanced design techniques, and the excitement of finally meeting people he has only known through podcasts, social media, and online education.&lt;/p&gt;

&lt;p&gt;The episode wraps up with returning friend of the podcast &lt;strong&gt;Tobias Specht&lt;/strong&gt; from Ivoclar. Fresh off several major product announcements, Tobias gives listeners an inside look at the collaboration between Ivoclar and exocad and how customer feedback continues to shape product development. He discusses the integration of Ivotion into the exocad workflow, the importance of training and education, and how Ivoclar works with customers around the globe to refine new products before they ever reach the market.&lt;/p&gt;

&lt;p&gt;Special Guests:  Alyson Bravo, Dr. Zhiqiang Luo, and Tobias Specht.&lt;/p&gt;
</description>
  <itunes:keywords>exocad Insights 2026, Mallorca, Majorca, Spain, digital dentistry, digital workflow, dental technology, data acquisition, dental care, clinician, technician, dental laboratory, dental lab, CAD/CAM, exocad, Ivoclar, Ivotion, dental education, University of Michigan, Ann Arbor, China, Hong Kong, clinical faculty, clinical instructor, clinical scientist, digital center, dental software, workflow integration, laboratory communication, collaboration, fixed restorations, removable prosthetics, dental students, analog skills, future clinicians, innovation, education, training, mentorship, learning, technology adoption, speaker, keynote, global dentistry, international dental community, networking, dental conference, IDS, IDS Germany, podcast listener, Voices From the Bench, Brazil, Paraná, São Paulo, Paraguay, countryside of Brazil, work ethic, laboratory owner, career journey, self-taught, design software, remote design, dental designer, technician training, continuing education, professional growth, dream trip, travel, community, friendships, global connections, social media, podcast community, inspiration, motivation, dental convention, SIOSP, Bite Finder, exocad reseller, product integration, customer feedback, product development, workflow efficiency, dentures, digital dentures, prosthetics, milling, scanners, digital communication, case planning, restorative dentistry, laboratory partnerships, software training, customer support, innovation pipeline, product launches, collaboration, user feedback, education programs, implementation, workflow optimization, dental manufacturing, dental materials, laboratory workflow, digital transformation, future of dentistry, technology leadership, career development, professional networking, international attendees, event experience, Glam Night, exhibition hall, lectures, presentations, hands-on learning, community building, dental professionals, technicians, clinicians, digital solutions, software integration, dental ecosystem, industry partnerships, innovation culture, mentorship, passion for dentistry, lifelong learning, global travel, dental industry, laboratory excellence, teamwork, communication, problem solving, workflow refinement, digital adoption, dental craftsmanship, restorative solutions, removable workflows, fixed workflows, dental innovation, education and training, digital future, customer-driven development, cross-functional collaboration, dental leadership, conference highlights, industry trends, professional inspiration</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.</h3>

<p>This week, Elvis and Barb continue their coverage from exocad Insights 2026 in beautiful Mallorca, Spain, where the conversations are just as valuable as the lectures. The episode starts with <strong>Dr. Zhiqiang Luo</strong>, who shares his perspective on educating the next generation of dentists in an increasingly digital world. The discussion explores how students are adapting to technology, why foundational analog skills still matter, and the challenge of preparing future clinicians for workflows that continue to evolve at a rapid pace. It's an insightful look at where dental education is headed and how digital dentistry is becoming second nature to new graduates.</p>

<p>The conversation then shifts to one of the most memorable encounters from the event as Elvis and Barb sit down with <strong>Alyson Bravo</strong>, a passionate dental technician from Brazil who has traveled across the globe to attend exocad Insights. What starts as a discussion about digital workflows quickly turns into a story about chasing dreams, making connections, and experiencing the international dental community firsthand. Alyson talks about discovering digital dentistry, teaching himself advanced design techniques, and the excitement of finally meeting people he has only known through podcasts, social media, and online education.</p>

<p>The episode wraps up with returning friend of the podcast <strong>Tobias Specht</strong> from Ivoclar. Fresh off several major product announcements, Tobias gives listeners an inside look at the collaboration between Ivoclar and exocad and how customer feedback continues to shape product development. He discusses the integration of Ivotion into the exocad workflow, the importance of training and education, and how Ivoclar works with customers around the globe to refine new products before they ever reach the market.</p><p>Special Guests:  Alyson Bravo, Dr. Zhiqiang Luo, and Tobias Specht.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.</h3>

<p>This week, Elvis and Barb continue their coverage from exocad Insights 2026 in beautiful Mallorca, Spain, where the conversations are just as valuable as the lectures. The episode starts with <strong>Dr. Zhiqiang Luo</strong>, who shares his perspective on educating the next generation of dentists in an increasingly digital world. The discussion explores how students are adapting to technology, why foundational analog skills still matter, and the challenge of preparing future clinicians for workflows that continue to evolve at a rapid pace. It's an insightful look at where dental education is headed and how digital dentistry is becoming second nature to new graduates.</p>

<p>The conversation then shifts to one of the most memorable encounters from the event as Elvis and Barb sit down with <strong>Alyson Bravo</strong>, a passionate dental technician from Brazil who has traveled across the globe to attend exocad Insights. What starts as a discussion about digital workflows quickly turns into a story about chasing dreams, making connections, and experiencing the international dental community firsthand. Alyson talks about discovering digital dentistry, teaching himself advanced design techniques, and the excitement of finally meeting people he has only known through podcasts, social media, and online education.</p>

<p>The episode wraps up with returning friend of the podcast <strong>Tobias Specht</strong> from Ivoclar. Fresh off several major product announcements, Tobias gives listeners an inside look at the collaboration between Ivoclar and exocad and how customer feedback continues to shape product development. He discusses the integration of Ivotion into the exocad workflow, the importance of training and education, and how Ivoclar works with customers around the globe to refine new products before they ever reach the market.</p><p>Special Guests:  Alyson Bravo, Dr. Zhiqiang Luo, and Tobias Specht.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>429: exocad Insights 2026 Part 3:  Andreea Bordea, Denisse Ramos, &amp; Daniela Torres</title>
  <link>https://www.voicesfromthebench.com/429</link>
  <guid isPermaLink="false">a5b53f10-2253-4e51-bf00-e3979c949cfc</guid>
  <pubDate>Mon, 15 Jun 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/a5b53f10-2253-4e51-bf00-e3979c949cfc.mp3" length="67049472" type="audio/mpeg"/>
  <itunes:episode>429</itunes:episode>
  <itunes:title>exocad Insights 2026 Part 3:  Andreea Bordea, Denisse Ramos, &amp; Daniela Torres</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>At exocad Insights, Elvis and Barb sit down with Andreea Bordea, Denisse Ramos, and Daniela Torres to talk about digital dentistry, social media, exocad, zirconia, 3D printing, and building careers around the world. From Spain to Florida to Chile, each conversation shows how passion and technology are transforming the dental lab industry.</itunes:subtitle>
  <itunes:duration>1:09:46</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/a/a5b53f10-2253-4e51-bf00-e3979c949cfc/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hello voices from the bench community, &lt;a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener"&gt;John Wilson&lt;/a&gt; here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener"&gt;PrograMill 7&lt;/a&gt;. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.&lt;/h3&gt;

&lt;p&gt;Fresh off the beaches and lectures of the beautiful island of Mallorca at the &lt;a href="https://exocad.com/" rel="nofollow noopener"&gt;exocad&lt;/a&gt; Insights 2026 , Elvis and Barb sat down with three incredible women proving that digital dentistry is global, creative, and fueled by passion. First up is &lt;strong&gt;Andreea Bordea&lt;/strong&gt;, a ceramist and lab owner originally from Romania who found her way into dental technology after narrowly missing acceptance into dental school. From analog waxing and staining zirconia with a single A2 shade to opening her own lab in Spain and building a digital workflow around exocad, Andreea shares the journey of learning everything the hard way. She talks about teaching herself digital dentistry, building a team, and how social media unexpectedly became her outlet while working alone in her lab. The conversation also dives into Ivoclar materials, zirconia, and the excitement around new products launched at Insights.&lt;/p&gt;

&lt;p&gt;Then the microphones turn to &lt;strong&gt;Denisse Ramos&lt;/strong&gt; from for one of the most energetic conversations of the event. Denisse talks about her journey from Enterprise Rent-A-Car and Coca-Cola into the dental industry, eventually becoming a major force in digital workflows, 3D printing, and equipment sales. From Dentsply to Desktop Health and now leading sales at New Stetic USA, Denisse shares stories about mentorship, industry evolution, women in dentistry, and why labs need to charge for their expertise. We all talk about the rise of digital dentistry, treatment planning frustrations, social media, the future of dentures, and the importance of giving back through organizations like Ladies of the Mill and the NADL.&lt;/p&gt;

&lt;p&gt;Finally, Elvis met &lt;strong&gt;Daniela Torres&lt;/strong&gt;, better known online as “Danny Designer,” a digital designer from Chile whose Instagram portfolio turned into a thriving business. Daniela explains how she taught herself exocad through YouTube before traveling to Madrid for advanced training, eventually working at the MOD Institute in South Carolina before returning to Chile to build her own remote design business. From designing full arch restorations and dentures to handling dozens of cases a day entirely through email and WhatsApp, Daniela proves how powerful digital dentistry and social media have become for technicians worldwide. The conversation wraps with excitement around exocad’s newest updates, the exocad Hub, and what it means to be recognized as an exocad Hero.&lt;/p&gt;

&lt;p&gt;Special Guests: Andreea Bordea, Daniela Torres, and Denisse Lasso Ramos.&lt;/p&gt;
</description>
  <itunes:keywords>exocad, exocad Insights, Mallorca, digital dentistry, dental technology, ceramist, zirconia, Ivoclar, e.max, Ceramco, staining, layering, ceramics, veneers, full arch, All-on-X, dentures, removables, analog dentistry, digital workflow, CAD/CAM, exocad Hero, exocad Hub, dental lab, dental technician, Spain, Romania, Chile, social media, Instagram, influencer, dental influencer, Danny Designer, Andreea Bordea, Denisse Ramos, New Stetic USA, MOD Institute, 3D printing, additive manufacturing, subtractive manufacturing, milling, design services, remote design, workflow, chairside, treatment planning, lab communication, women in dentistry, Ladies of the Mill, NADL, dental community, mentorship, entrepreneurship, lab owner, startup lab, zirconia shading, translucency, aesthetic dentistry, smile design, digital design, design technician, porcelain, furnaces, waxing, scanning, dental scanner, exocad training, YouTube learning, continuing education, dental education, dental materials, composite, acrylic, denture teeth, manufacturing, milling center, outsourcing, digital lab, workflow optimization, lab efficiency, patient care, clinician communication, KOL, dental events, Lab Day, dental lectures, innovation, technology, workflow integration, digital smile design, prosthetics, crowns, bridges, Maryland bridge, ceramics technician, dental artistry, education, collaboration, networking, inspiration, female technicians, global dentistry, dental business, sales, leadership, customer service, mentorship, career growth, dental laboratory, CAD designer, implants, esthetics, teamwork, dental culture, modern dentistry, future of dentistry, passion, creativity, dental podcast, Voices From the Bench, Mallorca 2026, international dentistry, workflow solutions, digital transformation, clinical workflow, restorative dentistry, advanced materials, dental innovation, shade matching, analog skills, technician life, dental entrepreneur, cosmetic dentistry, milling workflows, digital future, education journey, lab life, artistic dentistry, dental tech community</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.</h3>

<p>Fresh off the beaches and lectures of the beautiful island of Mallorca at the <a href="https://exocad.com/" rel="nofollow noopener">exocad</a> Insights 2026 , Elvis and Barb sat down with three incredible women proving that digital dentistry is global, creative, and fueled by passion. First up is <strong>Andreea Bordea</strong>, a ceramist and lab owner originally from Romania who found her way into dental technology after narrowly missing acceptance into dental school. From analog waxing and staining zirconia with a single A2 shade to opening her own lab in Spain and building a digital workflow around exocad, Andreea shares the journey of learning everything the hard way. She talks about teaching herself digital dentistry, building a team, and how social media unexpectedly became her outlet while working alone in her lab. The conversation also dives into Ivoclar materials, zirconia, and the excitement around new products launched at Insights.</p>

<p>Then the microphones turn to <strong>Denisse Ramos</strong> from for one of the most energetic conversations of the event. Denisse talks about her journey from Enterprise Rent-A-Car and Coca-Cola into the dental industry, eventually becoming a major force in digital workflows, 3D printing, and equipment sales. From Dentsply to Desktop Health and now leading sales at New Stetic USA, Denisse shares stories about mentorship, industry evolution, women in dentistry, and why labs need to charge for their expertise. We all talk about the rise of digital dentistry, treatment planning frustrations, social media, the future of dentures, and the importance of giving back through organizations like Ladies of the Mill and the NADL.</p>

<p>Finally, Elvis met <strong>Daniela Torres</strong>, better known online as “Danny Designer,” a digital designer from Chile whose Instagram portfolio turned into a thriving business. Daniela explains how she taught herself exocad through YouTube before traveling to Madrid for advanced training, eventually working at the MOD Institute in South Carolina before returning to Chile to build her own remote design business. From designing full arch restorations and dentures to handling dozens of cases a day entirely through email and WhatsApp, Daniela proves how powerful digital dentistry and social media have become for technicians worldwide. The conversation wraps with excitement around exocad’s newest updates, the exocad Hub, and what it means to be recognized as an exocad Hero.</p><p>Special Guests: Andreea Bordea, Daniela Torres, and Denisse Lasso Ramos.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.</h3>

<p>Fresh off the beaches and lectures of the beautiful island of Mallorca at the <a href="https://exocad.com/" rel="nofollow noopener">exocad</a> Insights 2026 , Elvis and Barb sat down with three incredible women proving that digital dentistry is global, creative, and fueled by passion. First up is <strong>Andreea Bordea</strong>, a ceramist and lab owner originally from Romania who found her way into dental technology after narrowly missing acceptance into dental school. From analog waxing and staining zirconia with a single A2 shade to opening her own lab in Spain and building a digital workflow around exocad, Andreea shares the journey of learning everything the hard way. She talks about teaching herself digital dentistry, building a team, and how social media unexpectedly became her outlet while working alone in her lab. The conversation also dives into Ivoclar materials, zirconia, and the excitement around new products launched at Insights.</p>

<p>Then the microphones turn to <strong>Denisse Ramos</strong> from for one of the most energetic conversations of the event. Denisse talks about her journey from Enterprise Rent-A-Car and Coca-Cola into the dental industry, eventually becoming a major force in digital workflows, 3D printing, and equipment sales. From Dentsply to Desktop Health and now leading sales at New Stetic USA, Denisse shares stories about mentorship, industry evolution, women in dentistry, and why labs need to charge for their expertise. We all talk about the rise of digital dentistry, treatment planning frustrations, social media, the future of dentures, and the importance of giving back through organizations like Ladies of the Mill and the NADL.</p>

<p>Finally, Elvis met <strong>Daniela Torres</strong>, better known online as “Danny Designer,” a digital designer from Chile whose Instagram portfolio turned into a thriving business. Daniela explains how she taught herself exocad through YouTube before traveling to Madrid for advanced training, eventually working at the MOD Institute in South Carolina before returning to Chile to build her own remote design business. From designing full arch restorations and dentures to handling dozens of cases a day entirely through email and WhatsApp, Daniela proves how powerful digital dentistry and social media have become for technicians worldwide. The conversation wraps with excitement around exocad’s newest updates, the exocad Hub, and what it means to be recognized as an exocad Hero.</p><p>Special Guests: Andreea Bordea, Daniela Torres, and Denisse Lasso Ramos.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>425: DLAT 2026 Part 2 with Tony Aliatim, Rebekah Serrago, Chris Wilson, Antoine Coppens, &amp; Christian Saurman</title>
  <link>https://www.voicesfromthebench.com/425</link>
  <guid isPermaLink="false">bb155c3f-8aa3-424a-bc13-9233995fa98b</guid>
  <pubDate>Mon, 18 May 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/bb155c3f-8aa3-424a-bc13-9233995fa98b.mp3" length="71097216" type="audio/mpeg"/>
  <itunes:episode>425</itunes:episode>
  <itunes:title>DLAT 2026 Part 2 with Tony Aliatim, Rebekah Serrago, Chris Wilson, Antoine Coppens, &amp; Christian Saurman</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>At the Dental Laboratory Association of Texas Meeting 2026, Elvis and Barb sat down with Tony Aliatim from Axis Dental Milling, Rebekah Serrago and Chris Wilson from Garland Dental Services, and Antoine Coppens from Relu alongside orthodontic lab owner Christian Saurman from New England Orthodontic Laboratory. The conversations covered everything from industrial dental milling and equipment repair to AI-driven workflows that are changing how labs design and manufacture restorations. From preventive maintenance and milling strategies to fully automated AI design systems, this episode is packed with insight into where dental technology — and the lab industry — is headed next.</itunes:subtitle>
  <itunes:duration>1:13:59</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/b/bb155c3f-8aa3-424a-bc13-9233995fa98b/cover.jpg?v=1"/>
  <description>&lt;p&gt;-&lt;br&gt;
This week at the &lt;a href="https://dlat.wildapricot.org/" rel="nofollow noopener"&gt;Dental Laboratory Association of Texas&lt;/a&gt; Meeting 2026, the microphones stayed hot as three completely different conversations all circled around the same thing: how fast the dental lab industry is evolving. First up, the crew sat down with &lt;strong&gt;Tony Aliatim&lt;/strong&gt; from &lt;a href="https://axismilling.com/" rel="nofollow noopener"&gt;Axis Dental Milling&lt;/a&gt; to talk about going from biomedical engineering and printing silicone heart models for surgeons… to becoming one of the go-to names in dental milling. From industrial machining roots in Michigan to AI-powered calibration systems and Straumann plug-and-play workflows, Tony breaks down how VersaMill machines are helping labs mill everything from zirconia to implant abutments faster, smarter, and safer. Along the way, the conversation dives into HyperDent, trade show madness, wet vs dry milling nightmares, and why dental technicians may not realize how close this industry really is to aerospace-level manufacturing.&lt;/p&gt;

&lt;p&gt;Then things shifted from mills to maintenance with &lt;strong&gt;Rebekah Serrago&lt;/strong&gt; and &lt;strong&gt;Chris Wilson&lt;/strong&gt; from &lt;a href="https://garlanddental.com/" rel="nofollow noopener"&gt;Garland Dental Services&lt;/a&gt;. What started decades ago as a garage-based repair business fixing handpieces has grown into one of the industry’s best-kept secrets for equipment sales, service, and support. Rebekah shares the story of growing up folding flyers for her father’s repair company before eventually becoming CEO and expanding Garland into a massive online sales and service operation supporting everything from ovens to mills. Chris joins in to talk preventative maintenance, service certifications, keeping ancient ovens alive, and why labs desperately need dealers that actually understand the equipment they sell. It’s equal parts family-business story, repair shop wisdom, and hilarious behind-the-scenes dental lab banter.&lt;/p&gt;

&lt;p&gt;Finally, the future officially arrived when the podcast crew sat down with &lt;strong&gt;Antoine Coppens&lt;/strong&gt; from &lt;a href="https://www.relu.ai/" rel="nofollow noopener"&gt;Relu&lt;/a&gt; and orthodontic lab owner &lt;strong&gt;Christian Saurman&lt;/strong&gt; of &lt;a href="https://neolab.com/" rel="nofollow noopener"&gt;New England Orthodontic Laboratory&lt;/a&gt;. What started as four engineering students experimenting with AI in Belgium somehow turned into fully automated dental workflows capable of designing surgical guides, night guards, models, and restorations in minutes. The conversation explores how AI is reshaping lab workflows, reducing manual design time, integrating directly into LMS systems, and even learning individual lab preferences. Christian explains how his custom-built orthodontic lab management system helped eliminate workflow chaos and automate huge portions of production, while Antoine gives a fascinating look into where dental AI is headed next. Between AI-generated appliances, automated scan checks, and self-learning workflows, this episode feels less like science fiction and more like a preview of what labs will look like over the next five years. Special Guests: Antoine Coppens, Chris Wilson, Christian Saurman, Rebekah Serrago, and Tony Aliatim.&lt;/p&gt;
</description>
  <itunes:keywords>DLAT, dental lab, dental technology, Voices From the Bench, Axis Dental, VersaMill, Garland Dental, Relu, AI dentistry, milling, dental milling, zirconia, PMMA, titanium, implant abutments, Straumann, Modjaw, HyperDent, exocad, 3Shape, CAD/CAM, dental CAD, CAM software, dental AI, artificial intelligence, lab automation, digital dentistry, dental workflow, milling machines, industrial milling, preventive maintenance, dental equipment repair, handpiece repair, ovens, dental ovens, VHF, Roland, Amann Girrbach, Takema, dental service, dental technician, dental lab technician, dental podcast, lab management software, LMS, RxWizard, orthodontics, orthodontic lab, New England Orthodontic Laboratory, NeoLab, surgical guides, intraoral scanner, CBCT, panoramic radiograph, STL files, workflow automation, dental innovation, implant workflow, implant crowns, milling burs, dental materials, e.max, zirconia crowns, night guards, splints, digital workflows, lab efficiency, dental manufacturing, AI design, automated design, dental software, 3D printing, biomedical engineering, MRI, CT scan, silicone printing, tissue printing, stem cells, engineering, Detroit, Michigan, trade shows, LMT Chicago, Midwinter Meeting, dental scanners, digital models, nesting software, dental implants, FDA validation, plug and play, PNP, milling accuracy, repeatability, calibration, AI calibration, smart mills, clinicians, chairside milling, in-house lab, lab workflow, digital lab, dental innovation, restorative dentistry, orthodontic appliances, aligners, Invisalign, robotic surgery, segmentation, mandibular canal, surgical planning, dental scanning, scan quality, AI scan analysis, crown design, margin lines, digital cases, dental automation, dental manufacturing, workflow integration, APIs, cloud workflow, design presets, doctor portal, dental prescriptions, barcoding, production workflow, lab systems, customization, technician workflow, dental support, customer support, repair technicians, equipment service, lab solutions, dental education, dental industry, dental conversations, dental business, family business, women in dentistry, CEO, online dental sales, social media marketing, dental e-commerce, dental parts, dental tools, milling tools, resin printing, 3D printed models, dental printing, digital orthodontics, pediatric dentistry, workflow optimization, lab growth, future of dentistry, dental engineering, dental nerds, dental innovation podcast, dental community, dental networking, dental trends, dental future, lab operations, manufacturing technology, dental entrepreneurship, dental repairs, lab equipment, workflow efficiency, digital transformation, dental AI software, AI workflow, automated workflows, dental labs, lab life, dental culture, tech support, training, engineering solutions, custom solutions, implant milling, digital impressions, STL workflow, scan alignment, AI learning, machine learning, customization, productivity, dental business growth, workflow solutions, dental service center, milling centers, validated workflows, FDA compliance, lab productivity, dental systems, digital manufacturing, dental excellence, dental craftsmanship, dental conversations podcast</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>-<br>
This week at the <a href="https://dlat.wildapricot.org/" rel="nofollow noopener">Dental Laboratory Association of Texas</a> Meeting 2026, the microphones stayed hot as three completely different conversations all circled around the same thing: how fast the dental lab industry is evolving. First up, the crew sat down with <strong>Tony Aliatim</strong> from <a href="https://axismilling.com/" rel="nofollow noopener">Axis Dental Milling</a> to talk about going from biomedical engineering and printing silicone heart models for surgeons… to becoming one of the go-to names in dental milling. From industrial machining roots in Michigan to AI-powered calibration systems and Straumann plug-and-play workflows, Tony breaks down how VersaMill machines are helping labs mill everything from zirconia to implant abutments faster, smarter, and safer. Along the way, the conversation dives into HyperDent, trade show madness, wet vs dry milling nightmares, and why dental technicians may not realize how close this industry really is to aerospace-level manufacturing.</p>

<p>Then things shifted from mills to maintenance with <strong>Rebekah Serrago</strong> and <strong>Chris Wilson</strong> from <a href="https://garlanddental.com/" rel="nofollow noopener">Garland Dental Services</a>. What started decades ago as a garage-based repair business fixing handpieces has grown into one of the industry’s best-kept secrets for equipment sales, service, and support. Rebekah shares the story of growing up folding flyers for her father’s repair company before eventually becoming CEO and expanding Garland into a massive online sales and service operation supporting everything from ovens to mills. Chris joins in to talk preventative maintenance, service certifications, keeping ancient ovens alive, and why labs desperately need dealers that actually understand the equipment they sell. It’s equal parts family-business story, repair shop wisdom, and hilarious behind-the-scenes dental lab banter.</p>

<p>Finally, the future officially arrived when the podcast crew sat down with <strong>Antoine Coppens</strong> from <a href="https://www.relu.ai/" rel="nofollow noopener">Relu</a> and orthodontic lab owner <strong>Christian Saurman</strong> of <a href="https://neolab.com/" rel="nofollow noopener">New England Orthodontic Laboratory</a>. What started as four engineering students experimenting with AI in Belgium somehow turned into fully automated dental workflows capable of designing surgical guides, night guards, models, and restorations in minutes. The conversation explores how AI is reshaping lab workflows, reducing manual design time, integrating directly into LMS systems, and even learning individual lab preferences. Christian explains how his custom-built orthodontic lab management system helped eliminate workflow chaos and automate huge portions of production, while Antoine gives a fascinating look into where dental AI is headed next. Between AI-generated appliances, automated scan checks, and self-learning workflows, this episode feels less like science fiction and more like a preview of what labs will look like over the next five years.</p><p>Special Guests: Antoine Coppens, Chris Wilson, Christian Saurman, Rebekah Serrago, and Tony Aliatim.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>-<br>
This week at the <a href="https://dlat.wildapricot.org/" rel="nofollow noopener">Dental Laboratory Association of Texas</a> Meeting 2026, the microphones stayed hot as three completely different conversations all circled around the same thing: how fast the dental lab industry is evolving. First up, the crew sat down with <strong>Tony Aliatim</strong> from <a href="https://axismilling.com/" rel="nofollow noopener">Axis Dental Milling</a> to talk about going from biomedical engineering and printing silicone heart models for surgeons… to becoming one of the go-to names in dental milling. From industrial machining roots in Michigan to AI-powered calibration systems and Straumann plug-and-play workflows, Tony breaks down how VersaMill machines are helping labs mill everything from zirconia to implant abutments faster, smarter, and safer. Along the way, the conversation dives into HyperDent, trade show madness, wet vs dry milling nightmares, and why dental technicians may not realize how close this industry really is to aerospace-level manufacturing.</p>

<p>Then things shifted from mills to maintenance with <strong>Rebekah Serrago</strong> and <strong>Chris Wilson</strong> from <a href="https://garlanddental.com/" rel="nofollow noopener">Garland Dental Services</a>. What started decades ago as a garage-based repair business fixing handpieces has grown into one of the industry’s best-kept secrets for equipment sales, service, and support. Rebekah shares the story of growing up folding flyers for her father’s repair company before eventually becoming CEO and expanding Garland into a massive online sales and service operation supporting everything from ovens to mills. Chris joins in to talk preventative maintenance, service certifications, keeping ancient ovens alive, and why labs desperately need dealers that actually understand the equipment they sell. It’s equal parts family-business story, repair shop wisdom, and hilarious behind-the-scenes dental lab banter.</p>

<p>Finally, the future officially arrived when the podcast crew sat down with <strong>Antoine Coppens</strong> from <a href="https://www.relu.ai/" rel="nofollow noopener">Relu</a> and orthodontic lab owner <strong>Christian Saurman</strong> of <a href="https://neolab.com/" rel="nofollow noopener">New England Orthodontic Laboratory</a>. What started as four engineering students experimenting with AI in Belgium somehow turned into fully automated dental workflows capable of designing surgical guides, night guards, models, and restorations in minutes. The conversation explores how AI is reshaping lab workflows, reducing manual design time, integrating directly into LMS systems, and even learning individual lab preferences. Christian explains how his custom-built orthodontic lab management system helped eliminate workflow chaos and automate huge portions of production, while Antoine gives a fascinating look into where dental AI is headed next. Between AI-generated appliances, automated scan checks, and self-learning workflows, this episode feels less like science fiction and more like a preview of what labs will look like over the next five years.</p><p>Special Guests: Antoine Coppens, Chris Wilson, Christian Saurman, Rebekah Serrago, and Tony Aliatim.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>422: Renata Budny, Roberto Rossi, &amp; Eugene Vega: The Never Ending Education in a Dental Lab</title>
  <link>https://www.voicesfromthebench.com/422</link>
  <guid isPermaLink="false">22893711-f576-40ea-806d-e82664e03821</guid>
  <pubDate>Mon, 27 Apr 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/22893711-f576-40ea-806d-e82664e03821.mp3" length="61488945" type="audio/mpeg"/>
  <itunes:episode>422</itunes:episode>
  <itunes:title>Renata Budny, Roberto Rossi, &amp; Eugene Vega: The Never Ending Education in a Dental Lab</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Elvis reunites with Renata Bundy alongside lab owner Roberto Rossi and technician Eugene Vega for a conversation that connects education to real-world lab life. They share how technicians often start with little experience, face early challenges, and need the right mentorship and environment to grow. Roberto highlights building a quality-driven lab while navigating digital workflows, and Renata reflects on preparing students for those realities.</itunes:subtitle>
  <itunes:duration>1:03:58</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/2/22893711-f576-40ea-806d-e82664e03821/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!&lt;/h3&gt;

&lt;h3&gt;If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I&lt;a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener"&gt;PS e.max Ceram Art&lt;/a&gt;. Create stunning depth and lifelike color in as little as one firing.&lt;/h3&gt;

&lt;h3&gt;Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;CAM has been a major topic lately, and a lot of that conversation keeps coming back to &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt;. But instead of just talking about the software itself, it’s worth looking at real-world experience. &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt; has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.&lt;/h3&gt;

&lt;p&gt;This week’s episode brings it full circle as Elvis reconnects with one of the podcast’s very first guests, Renata Bundy, now a longtime professor at New York City College of Technology. Along with her are two technicians who represent both sides of the journey—lab owner Roberto Rossi and workflow master Eugene Vega—creating a conversation that dives deep into education, mentorship, and what it really takes to succeed in today’s dental lab world.&lt;/p&gt;

&lt;p&gt;Roberto shares his unlikely path from working sanitation in New York to building a thriving lab, Synergy Dental Studio, over nearly three decades. With a relentless focus on quality, constant improvement, and embracing digital (while still questioning it), he explains how his lab has grown into a tight-knit, high-level operation. Eugene adds perspective from inside the lab, describing his evolution from student to managing daily workflow, highlighting how important environment, mentorship, and work ethic are when transitioning from school to real-world production.&lt;/p&gt;

&lt;p&gt;Renata ties it all together from the educational side, reflecting on over 20 years of teaching and how the program has evolved alongside the industry—from analog fundamentals to digital workflows—while still preparing students for the realities they’ll face after graduation. The group doesn’t shy away from the tough truths either: low starting pay, steep learning curves, and the high dropout rate among new technicians. But the message is clear—stick with it, find the right lab, and the opportunity is there.&lt;/p&gt;

&lt;p&gt;It’s a conversation about growth, grit, and the importance of surrounding yourself with the right people—whether that’s in the classroom or the lab. And if nothing else, you’ll learn that a little Italian lunch might just be the secret to building a loyal team. Special Guests: Eugene Vega, Renata Budny, CDT, TE, and Roberto Rossi.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, voices from the bench, dental technician, dental technology, dental education, City Tech, New York City College of Technology, dental school, lab workflow, workflow management, lab management, mentorship, training, career growth, dental industry, prosthodontics, crown and bridge, ceramics, zirconia, emax, implants, implant restorations, full arch, digital dentistry, analog dentistry, CAD/CAM, exocad, 3D printing, dental printers, Asiga, digital workflow, lab efficiency, quality control, QC, case planning, smile design, aesthetics, cosmetic dentistry, diagnostic wax-up, wax-up, model work, impressions, digital impressions, scanning, milling, dental milling, lab startup, lab owner, entrepreneurship, small business, team culture, leadership, hiring, work ethic, career development, continuing education, dental students, graduation, technician shortage, lab environment, production lab, boutique lab, high-end lab, patient experience, custom shade, shade matching, teamwork, collaboration, synergy, dentist relationships, communication, lab to doctor, case acceptance, troubleshooting, problem solving, experience vs education, hands-on training, bench work, craftsmanship, artistry, morphology, dentures, removable, fixed prosthetics, occlusion, anatomy, dental materials, porcelain, layering, finishing, polishing, productivity, efficiency, time management, lab growth, scaling a lab, digital transition, technology adoption, innovation, future of dentistry, industry challenges, technician retention, employee culture, lab perks, work-life balance, motivation, mentorship in dentistry, career pathways, dental lab life</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>CAM has been a major topic lately, and a lot of that conversation keeps coming back to <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a>. But instead of just talking about the software itself, it’s worth looking at real-world experience. <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a> has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.</h3>

<p>This week’s episode brings it full circle as Elvis reconnects with one of the podcast’s very first guests, Renata Bundy, now a longtime professor at New York City College of Technology. Along with her are two technicians who represent both sides of the journey—lab owner Roberto Rossi and workflow master Eugene Vega—creating a conversation that dives deep into education, mentorship, and what it really takes to succeed in today’s dental lab world.</p>

<p>Roberto shares his unlikely path from working sanitation in New York to building a thriving lab, Synergy Dental Studio, over nearly three decades. With a relentless focus on quality, constant improvement, and embracing digital (while still questioning it), he explains how his lab has grown into a tight-knit, high-level operation. Eugene adds perspective from inside the lab, describing his evolution from student to managing daily workflow, highlighting how important environment, mentorship, and work ethic are when transitioning from school to real-world production.</p>

<p>Renata ties it all together from the educational side, reflecting on over 20 years of teaching and how the program has evolved alongside the industry—from analog fundamentals to digital workflows—while still preparing students for the realities they’ll face after graduation. The group doesn’t shy away from the tough truths either: low starting pay, steep learning curves, and the high dropout rate among new technicians. But the message is clear—stick with it, find the right lab, and the opportunity is there.</p>

<p>It’s a conversation about growth, grit, and the importance of surrounding yourself with the right people—whether that’s in the classroom or the lab. And if nothing else, you’ll learn that a little Italian lunch might just be the secret to building a loyal team.</p><p>Special Guests: Eugene Vega, Renata Budny, CDT, TE, and Roberto Rossi.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>CAM has been a major topic lately, and a lot of that conversation keeps coming back to <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a>. But instead of just talking about the software itself, it’s worth looking at real-world experience. <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a> has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.</h3>

<p>This week’s episode brings it full circle as Elvis reconnects with one of the podcast’s very first guests, Renata Bundy, now a longtime professor at New York City College of Technology. Along with her are two technicians who represent both sides of the journey—lab owner Roberto Rossi and workflow master Eugene Vega—creating a conversation that dives deep into education, mentorship, and what it really takes to succeed in today’s dental lab world.</p>

<p>Roberto shares his unlikely path from working sanitation in New York to building a thriving lab, Synergy Dental Studio, over nearly three decades. With a relentless focus on quality, constant improvement, and embracing digital (while still questioning it), he explains how his lab has grown into a tight-knit, high-level operation. Eugene adds perspective from inside the lab, describing his evolution from student to managing daily workflow, highlighting how important environment, mentorship, and work ethic are when transitioning from school to real-world production.</p>

<p>Renata ties it all together from the educational side, reflecting on over 20 years of teaching and how the program has evolved alongside the industry—from analog fundamentals to digital workflows—while still preparing students for the realities they’ll face after graduation. The group doesn’t shy away from the tough truths either: low starting pay, steep learning curves, and the high dropout rate among new technicians. But the message is clear—stick with it, find the right lab, and the opportunity is there.</p>

<p>It’s a conversation about growth, grit, and the importance of surrounding yourself with the right people—whether that’s in the classroom or the lab. And if nothing else, you’ll learn that a little Italian lunch might just be the secret to building a loyal team.</p><p>Special Guests: Eugene Vega, Renata Budny, CDT, TE, and Roberto Rossi.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>421: Katherine Steinbock-Dyke: From Girl Scout Cookies to CEO of Whip Mix</title>
  <link>https://www.voicesfromthebench.com/421</link>
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  <pubDate>Mon, 20 Apr 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/60b6ea9f-000d-488c-83f9-f033b0efa54b.mp3" length="61326777" type="audio/mpeg"/>
  <itunes:episode>421</itunes:episode>
  <itunes:title>Katherine Steinbock-Dyke: From Girl Scout Cookies to CEO of Whip Mix</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week we chat with Katherine Steinbock-Dyke of Whip Mix about growing up in a family-run dental company and unexpectedly working her way to CEO. She shares her path from HR and corporate roles into operations, product development, and ultimately leadership—highlighting the balance between tradition and innovation in today’s evolving lab landscape. The episode mixes stories of continuous improvement, digital transitions, and industry travel, all wrapped in the perspective of someone focused on keeping a legacy company relevant for the future.</itunes:subtitle>
  <itunes:duration>1:03:48</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/6/60b6ea9f-000d-488c-83f9-f033b0efa54b/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!&lt;/h3&gt;

&lt;h3&gt;If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I&lt;a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener"&gt;PS e.max Ceram Art&lt;/a&gt;. Create stunning depth and lifelike color in as little as one firing.&lt;/h3&gt;

&lt;h3&gt;Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;CAM has been a major topic lately, and a lot of that conversation keeps coming back to &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt;. But instead of just talking about the software itself, it’s worth looking at real-world experience. &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt; has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.&lt;/h3&gt;

&lt;p&gt;This week, Elvis and Barb sits down with Katherine Steinbock-Dyke of &lt;a href="https://whipmix.com/" rel="nofollow noopener"&gt;Whip Mix&lt;/a&gt; to talk legacy, leadership, and the evolution of a family-run powerhouse in the dental industry. As part of the Steinbock lineage, Katherine shares what it was like growing up around the business—from selling Girl Scout cookies on the shop floor to eventually stepping into the CEO role. Her journey wasn’t a straight line, starting instead in international business and corporate HR before finding her way back to Whip Mix and working her way through multiple roles across the company.&lt;/p&gt;

&lt;p&gt;The conversation dives into the realities of running a multi-generational company in a rapidly changing industry. Katherine talks about balancing tradition with innovation, from gypsum and articulators to digital workflows and resin development. She opens up about the challenges of staying relevant, the importance of continuous improvement (hello, WIN program), and what it really means to lead a team she genuinely cares about.&lt;/p&gt;

&lt;p&gt;Along the way, there’s plenty of classic bench banter—everything from assembling pizzas at Papa John’s to the chaos of early 3D printing workflows and navigating massive trade shows like IDS. The episode wraps with a look at where Whip Mix is headed, Katherine’s focus on reconnecting with labs and customers, and how the next generation is shaping the future of dental manufacturing while respecting its roots. Special Guest: Katherine Steinbock-Dyke.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, voices from the bench, dental technician, Whip Mix, Katherine Steinbock-Dyke, dental lab, dental industry, dental technology, dental materials, gypsum, articulators, dental resins, digital dentistry, analog dentistry, CAD CAM, 3D printing, Asiga, dental manufacturing, family business, leadership, CEO, next generation, succession planning, business evolution, innovation, continuous improvement, WIN program, workflow efficiency, operations, production, product development, HR, human resources, employee benefits, corporate culture, team building, management, entrepreneurship, legacy, heritage, dental education, dental schools, lab workflow, dental technicians, bench work, podcasts, Voices From the Bench, industry insights, trade shows, IDS, Lab Day, international business, global markets, Latin America, Australia, Europe, networking, mentorship, career growth, storytelling, dental community, lab life, analog vs digital, hybrid workflow, dental equipment, mixers, furnaces, model trimmers, materials science, polymers, dental labs, small business, large labs, industry trends, future of dentistry, innovation strategy, relevance, customer relationships, dealer network, partnerships, collaboration, lab owners, technicians life, bench culture</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>CAM has been a major topic lately, and a lot of that conversation keeps coming back to <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a>. But instead of just talking about the software itself, it’s worth looking at real-world experience. <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a> has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.</h3>

<p>This week, Elvis and Barb sits down with Katherine Steinbock-Dyke of <a href="https://whipmix.com/" rel="nofollow noopener">Whip Mix</a> to talk legacy, leadership, and the evolution of a family-run powerhouse in the dental industry. As part of the Steinbock lineage, Katherine shares what it was like growing up around the business—from selling Girl Scout cookies on the shop floor to eventually stepping into the CEO role. Her journey wasn’t a straight line, starting instead in international business and corporate HR before finding her way back to Whip Mix and working her way through multiple roles across the company.</p>

<p>The conversation dives into the realities of running a multi-generational company in a rapidly changing industry. Katherine talks about balancing tradition with innovation, from gypsum and articulators to digital workflows and resin development. She opens up about the challenges of staying relevant, the importance of continuous improvement (hello, WIN program), and what it really means to lead a team she genuinely cares about.</p>

<p>Along the way, there’s plenty of classic bench banter—everything from assembling pizzas at Papa John’s to the chaos of early 3D printing workflows and navigating massive trade shows like IDS. The episode wraps with a look at where Whip Mix is headed, Katherine’s focus on reconnecting with labs and customers, and how the next generation is shaping the future of dental manufacturing while respecting its roots.</p><p>Special Guest: Katherine Steinbock-Dyke.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>CAM has been a major topic lately, and a lot of that conversation keeps coming back to <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a>. But instead of just talking about the software itself, it’s worth looking at real-world experience. <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a> has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.</h3>

<p>This week, Elvis and Barb sits down with Katherine Steinbock-Dyke of <a href="https://whipmix.com/" rel="nofollow noopener">Whip Mix</a> to talk legacy, leadership, and the evolution of a family-run powerhouse in the dental industry. As part of the Steinbock lineage, Katherine shares what it was like growing up around the business—from selling Girl Scout cookies on the shop floor to eventually stepping into the CEO role. Her journey wasn’t a straight line, starting instead in international business and corporate HR before finding her way back to Whip Mix and working her way through multiple roles across the company.</p>

<p>The conversation dives into the realities of running a multi-generational company in a rapidly changing industry. Katherine talks about balancing tradition with innovation, from gypsum and articulators to digital workflows and resin development. She opens up about the challenges of staying relevant, the importance of continuous improvement (hello, WIN program), and what it really means to lead a team she genuinely cares about.</p>

<p>Along the way, there’s plenty of classic bench banter—everything from assembling pizzas at Papa John’s to the chaos of early 3D printing workflows and navigating massive trade shows like IDS. The episode wraps with a look at where Whip Mix is headed, Katherine’s focus on reconnecting with labs and customers, and how the next generation is shaping the future of dental manufacturing while respecting its roots.</p><p>Special Guest: Katherine Steinbock-Dyke.</p>]]>
  </itunes:summary>
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