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    <fireside:genDate>Sat, 09 May 2026 09:25:27 -0500</fireside:genDate>
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    <title>Voices from The Bench - Episodes Tagged with “Human Resources”</title>
    <link>https://www.voicesfromthebench.com/tags/human%20resources</link>
    <pubDate>Mon, 20 Apr 2026 06:00:00 -0400</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.
</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.
</itunes:summary>
    <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/cover.jpg?v=3"/>
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    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Dahl &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
    </itunes:owner>
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  <itunes:category text="Medicine"/>
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  <itunes:category text="Life Sciences"/>
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  <title>421: Katherine Steinbock-Dyke: From Girl Scout Cookies to CEO of Whip Mix</title>
  <link>https://www.voicesfromthebench.com/421</link>
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  <pubDate>Mon, 20 Apr 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
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  <itunes:episode>421</itunes:episode>
  <itunes:title>Katherine Steinbock-Dyke: From Girl Scout Cookies to CEO of Whip Mix</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week we chat with Katherine Steinbock-Dyke of Whip Mix about growing up in a family-run dental company and unexpectedly working her way to CEO. She shares her path from HR and corporate roles into operations, product development, and ultimately leadership—highlighting the balance between tradition and innovation in today’s evolving lab landscape. The episode mixes stories of continuous improvement, digital transitions, and industry travel, all wrapped in the perspective of someone focused on keeping a legacy company relevant for the future.</itunes:subtitle>
  <itunes:duration>1:03:48</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;h3&gt;Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!&lt;/h3&gt;

&lt;h3&gt;If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of &lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I&lt;a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" target="_blank" rel="nofollow noopener"&gt;PS e.max Ceram Art&lt;/a&gt;. Create stunning depth and lifelike color in as little as one firing.&lt;/h3&gt;

&lt;h3&gt;Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;CAM has been a major topic lately, and a lot of that conversation keeps coming back to &lt;a href="https://www.follow-me-tech.com/hyperdent/" target="_blank" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt;. But instead of just talking about the software itself, it’s worth looking at real-world experience. &lt;a href="https://www.imagineusa.com/" target="_blank" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt; has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.&lt;/h3&gt;

&lt;p&gt;This week, Elvis and Barb sits down with Katherine Steinbock-Dyke of &lt;a href="https://whipmix.com/" target="_blank" rel="nofollow noopener"&gt;Whip Mix&lt;/a&gt; to talk legacy, leadership, and the evolution of a family-run powerhouse in the dental industry. As part of the Steinbock lineage, Katherine shares what it was like growing up around the business—from selling Girl Scout cookies on the shop floor to eventually stepping into the CEO role. Her journey wasn’t a straight line, starting instead in international business and corporate HR before finding her way back to Whip Mix and working her way through multiple roles across the company.&lt;/p&gt;

&lt;p&gt;The conversation dives into the realities of running a multi-generational company in a rapidly changing industry. Katherine talks about balancing tradition with innovation, from gypsum and articulators to digital workflows and resin development. She opens up about the challenges of staying relevant, the importance of continuous improvement (hello, WIN program), and what it really means to lead a team she genuinely cares about.&lt;/p&gt;

&lt;p&gt;Along the way, there’s plenty of classic bench banter—everything from assembling pizzas at Papa John’s to the chaos of early 3D printing workflows and navigating massive trade shows like IDS. The episode wraps with a look at where Whip Mix is headed, Katherine’s focus on reconnecting with labs and customers, and how the next generation is shaping the future of dental manufacturing while respecting its roots. Special Guest: Katherine Steinbock-Dyke.&lt;/p&gt;
</description>
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  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>CAM has been a major topic lately, and a lot of that conversation keeps coming back to <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">hyperDENT</a>. But instead of just talking about the software itself, it’s worth looking at real-world experience. <a href="https://www.imagineusa.com/" rel="nofollow">Imagine USA</a> has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.</h3>

<p>This week, Elvis and Barb sits down with Katherine Steinbock-Dyke of <a href="https://whipmix.com/" rel="nofollow">Whip Mix</a> to talk legacy, leadership, and the evolution of a family-run powerhouse in the dental industry. As part of the Steinbock lineage, Katherine shares what it was like growing up around the business—from selling Girl Scout cookies on the shop floor to eventually stepping into the CEO role. Her journey wasn’t a straight line, starting instead in international business and corporate HR before finding her way back to Whip Mix and working her way through multiple roles across the company.</p>

<p>The conversation dives into the realities of running a multi-generational company in a rapidly changing industry. Katherine talks about balancing tradition with innovation, from gypsum and articulators to digital workflows and resin development. She opens up about the challenges of staying relevant, the importance of continuous improvement (hello, WIN program), and what it really means to lead a team she genuinely cares about.</p>

<p>Along the way, there’s plenty of classic bench banter—everything from assembling pizzas at Papa John’s to the chaos of early 3D printing workflows and navigating massive trade shows like IDS. The episode wraps with a look at where Whip Mix is headed, Katherine’s focus on reconnecting with labs and customers, and how the next generation is shaping the future of dental manufacturing while respecting its roots.</p><p>Special Guest: Katherine Steinbock-Dyke.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>CAM has been a major topic lately, and a lot of that conversation keeps coming back to <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">hyperDENT</a>. But instead of just talking about the software itself, it’s worth looking at real-world experience. <a href="https://www.imagineusa.com/" rel="nofollow">Imagine USA</a> has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.</h3>

<p>This week, Elvis and Barb sits down with Katherine Steinbock-Dyke of <a href="https://whipmix.com/" rel="nofollow">Whip Mix</a> to talk legacy, leadership, and the evolution of a family-run powerhouse in the dental industry. As part of the Steinbock lineage, Katherine shares what it was like growing up around the business—from selling Girl Scout cookies on the shop floor to eventually stepping into the CEO role. Her journey wasn’t a straight line, starting instead in international business and corporate HR before finding her way back to Whip Mix and working her way through multiple roles across the company.</p>

<p>The conversation dives into the realities of running a multi-generational company in a rapidly changing industry. Katherine talks about balancing tradition with innovation, from gypsum and articulators to digital workflows and resin development. She opens up about the challenges of staying relevant, the importance of continuous improvement (hello, WIN program), and what it really means to lead a team she genuinely cares about.</p>

<p>Along the way, there’s plenty of classic bench banter—everything from assembling pizzas at Papa John’s to the chaos of early 3D printing workflows and navigating massive trade shows like IDS. The episode wraps with a look at where Whip Mix is headed, Katherine’s focus on reconnecting with labs and customers, and how the next generation is shaping the future of dental manufacturing while respecting its roots.</p><p>Special Guest: Katherine Steinbock-Dyke.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>344: Stephenie Who? with Stephenie Goddard the CEO of Glidewell Laboratories</title>
  <link>https://www.voicesfromthebench.com/344</link>
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  <pubDate>Mon, 28 Oct 2024 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/e3960f9b-934a-4920-ac2c-de6d2a758d7d.mp3" length="59771969" type="audio/mpeg"/>
  <itunes:episode>344</itunes:episode>
  <itunes:title>Stephenie Who? with Stephenie Goddard the CEO of Glidewell Laboratories</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week we get to meet the person that took over as CEO of Glidewell Laboratories 3 years ago, Stephenie Goddard. Stephenie talks about her 18 year history with the company, helping them grow in technicians and technology, and creating their leadership program that has allowed the lab to scale to the size it is today. </itunes:subtitle>
  <itunes:duration>1:02:11</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/e/e3960f9b-934a-4920-ac2c-de6d2a758d7d/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Come find Elvis and Barb in 2025!&lt;/h3&gt;

&lt;p&gt;&lt;a href="https://www.nadl.org/vision-21" target="_blank" rel="nofollow noopener"&gt;Vision 21 at Caesar's Palace in Las Vegas - January 16-18&lt;/a&gt;&lt;br&gt;
&lt;a href="https://cal-lab.org/" target="_blank" rel="nofollow noopener"&gt;Cal Lab Meeting at the Swissôtel in Chicago February 20-21&lt;/a&gt;&lt;br&gt;
&lt;a href="https://cal-lab.org/" target="_blank" rel="nofollow noopener"&gt;LMT Lab Day Chicago in the IVOCLAR BALLROOM - February 20-22&lt;/a&gt;&lt;br&gt;
&lt;a href="https://www.english.ids-cologne.de/?_gl=1*10atn6b*_ga*NzI2NTMzNjguMTcyOTQ0NDMzMA..*_ga_F5WGQ8B9S7*MTcyOTk4ODM5Ny4zLjEuMTcyOTk4ODg5Mi42MC4wLjA." target="_blank" rel="nofollow noopener"&gt;IDS 2025 in the EXOCAD booth in Cologne, Germany - March 25-29&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;If there is one dental lab in the United States that probably every single dentist in the US has heard of (and probably used at least once), it's &lt;a href="https://glidewelldental.com/" target="_blank" rel="nofollow noopener"&gt;Glidewell Dental Labs&lt;/a&gt; in Newport Beach, California. For over 50 years, it has been run by the guy with his name on the building, but about 3 years ago, a new CEO was announced and everyone said Stephenie who? This week we get to know &lt;strong&gt;Stephenie Goddard&lt;/strong&gt; and her history with Glidewell. Starting 18 years ago to run their HR department, she has seen Glidewell go from 1,100 employees to 5,000. She has seen the technology explode and the industry changing Bruxzir enter the field. Just wait until she talks about how she found out that she was going to be the CEO. Stephenie talks about the importance of culture, leadership training, and making sure she doesn't spend too much time "sweating the small stuff".&lt;/p&gt;

&lt;h3&gt;Listen to John Wilson from &lt;a href="https://www.sunrisedentallaboratory.com/index.php" target="_blank" rel="nofollow noopener"&gt;Sunrise Dental Lab&lt;/a&gt; and take your own lab to the next level by getting in on some of &lt;a href="https://www.ivoclar.com/en_us/campaigns/ivoclar-equipment-promotions-2024?utm_source=website&amp;amp;utm_medium=content_tile&amp;amp;utm_campaign=equipment_promo" target="_blank" rel="nofollow noopener"&gt;Ivoclar's End of the Year deals&lt;/a&gt; on equipment. If you are looking for your first or looking to expand your capabilities, &lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; has just what you need at a time where it's best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don't let the new year come thinking you should have bettered your lab.&lt;/h3&gt;

&lt;p&gt;Special Guest: Stephenie Goddard.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, CEO, model room finance, banks, human resources, medical manufacturing, eduction, hiring, leadership development, culture shock, office, fds, 510k, training cdt, wwjgd, respect the vision, who, introvert, christmas party, chinese new year, celebrate cultures, bruxzir, radiant, fusion, podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Come find Elvis and Barb in 2025!</h3>

<p><a href="https://www.nadl.org/vision-21" rel="nofollow">Vision 21 at Caesar&#39;s Palace in Las Vegas - January 16-18</a><br>
<a href="https://cal-lab.org/" rel="nofollow">Cal Lab Meeting at the Swissôtel in Chicago February 20-21</a><br>
<a href="https://cal-lab.org/" rel="nofollow">LMT Lab Day Chicago in the IVOCLAR BALLROOM - February 20-22</a><br>
<a href="https://www.english.ids-cologne.de/?_gl=1*10atn6b*_ga*NzI2NTMzNjguMTcyOTQ0NDMzMA..*_ga_F5WGQ8B9S7*MTcyOTk4ODM5Ny4zLjEuMTcyOTk4ODg5Mi42MC4wLjA." rel="nofollow">IDS 2025 in the EXOCAD booth in Cologne, Germany - March 25-29</a></p>

<p>If there is one dental lab in the United States that probably every single dentist in the US has heard of (and probably used at least once), it&#39;s <a href="https://glidewelldental.com/" rel="nofollow">Glidewell Dental Labs</a> in Newport Beach, California. For over 50 years, it has been run by the guy with his name on the building, but about 3 years ago, a new CEO was announced and everyone said Stephenie who? This week we get to know <strong>Stephenie Goddard</strong> and her history with Glidewell. Starting 18 years ago to run their HR department, she has seen Glidewell go from 1,100 employees to 5,000. She has seen the technology explode and the industry changing Bruxzir enter the field. Just wait until she talks about how she found out that she was going to be the CEO. Stephenie talks about the importance of culture, leadership training, and making sure she doesn&#39;t spend too much time &quot;sweating the small stuff&quot;.</p>

<h3>Listen to John Wilson from <a href="https://www.sunrisedentallaboratory.com/index.php" rel="nofollow">Sunrise Dental Lab</a> and take your own lab to the next level by getting in on some of <a href="https://www.ivoclar.com/en_us/campaigns/ivoclar-equipment-promotions-2024?utm_source=website&utm_medium=content_tile&utm_campaign=equipment_promo" rel="nofollow">Ivoclar&#39;s End of the Year deals</a> on equipment. If you are looking for your first or looking to expand your capabilities, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> has just what you need at a time where it&#39;s best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don&#39;t let the new year come thinking you should have bettered your lab.</h3><p>Special Guest: Stephenie Goddard.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Come find Elvis and Barb in 2025!</h3>

<p><a href="https://www.nadl.org/vision-21" rel="nofollow">Vision 21 at Caesar&#39;s Palace in Las Vegas - January 16-18</a><br>
<a href="https://cal-lab.org/" rel="nofollow">Cal Lab Meeting at the Swissôtel in Chicago February 20-21</a><br>
<a href="https://cal-lab.org/" rel="nofollow">LMT Lab Day Chicago in the IVOCLAR BALLROOM - February 20-22</a><br>
<a href="https://www.english.ids-cologne.de/?_gl=1*10atn6b*_ga*NzI2NTMzNjguMTcyOTQ0NDMzMA..*_ga_F5WGQ8B9S7*MTcyOTk4ODM5Ny4zLjEuMTcyOTk4ODg5Mi42MC4wLjA." rel="nofollow">IDS 2025 in the EXOCAD booth in Cologne, Germany - March 25-29</a></p>

<p>If there is one dental lab in the United States that probably every single dentist in the US has heard of (and probably used at least once), it&#39;s <a href="https://glidewelldental.com/" rel="nofollow">Glidewell Dental Labs</a> in Newport Beach, California. For over 50 years, it has been run by the guy with his name on the building, but about 3 years ago, a new CEO was announced and everyone said Stephenie who? This week we get to know <strong>Stephenie Goddard</strong> and her history with Glidewell. Starting 18 years ago to run their HR department, she has seen Glidewell go from 1,100 employees to 5,000. She has seen the technology explode and the industry changing Bruxzir enter the field. Just wait until she talks about how she found out that she was going to be the CEO. Stephenie talks about the importance of culture, leadership training, and making sure she doesn&#39;t spend too much time &quot;sweating the small stuff&quot;.</p>

<h3>Listen to John Wilson from <a href="https://www.sunrisedentallaboratory.com/index.php" rel="nofollow">Sunrise Dental Lab</a> and take your own lab to the next level by getting in on some of <a href="https://www.ivoclar.com/en_us/campaigns/ivoclar-equipment-promotions-2024?utm_source=website&utm_medium=content_tile&utm_campaign=equipment_promo" rel="nofollow">Ivoclar&#39;s End of the Year deals</a> on equipment. If you are looking for your first or looking to expand your capabilities, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> has just what you need at a time where it&#39;s best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don&#39;t let the new year come thinking you should have bettered your lab.</h3><p>Special Guest: Stephenie Goddard.</p>]]>
  </itunes:summary>
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