This week wraps up the collection of conversations we got at the Jensen Dental booth at the FDLA Symposium and Expo. Thank you Jensen Dental for hosting us at this wonderful event. First we talk to Leah Gold, an assistant turned dental technician. Leah got into assisting while in Ohio and during the pandemic, she moves down to Florida and starts working in a in-office lab for a prosthodontist. Basically having to teach herself most of the skills, she was soon setting teeth, using exocad, and doing custom shades with MIYO.

Then as a BONUS, not at the FDLA, we bring back on Jade Connors, denturist out of Canada. We just talked to Jade last March at IDS and she was a day away from finding out if she won the CANDULOR KunstZahnWerk Award. Well, it turns out she did win and she comes on to talk about the process, the pains, and the wins, all while learning a new skill.

Looking for a way to unlock the full potential of your digital dentistry workflow. Take it from Elise Heathcote, associate manager of digital services with Ivoclar. This is all about the Cam Academy. They have a new in-person training experience designed specifically for dental technicians. This hands-on course explores the full potential of programmable Cam software, helping you take your digital workflow to the next level. Learn directly from Ivoclar experts, refine your skills and bring new precision and efficiency to your lab. Cam Academy is more than a course. It's your next step in digital excellence. To reserve your spot, visit the Ivoclar Academy website or contact your local Ivoclar sales representative today.

Take your Full Arch game to the next level! On October 11th, 2025 the people that brought us the Locator attachment, Zest Dental Solutions is putting on their first-ever ZEST LAB MASTERSHIP program! You'll master the art of creating life-changing full-arch restorations, discover streamlined protocols, and develop the diagnostic skills that will revolutionize your practice. Plus, you'll get hands-on experience with LOCATOR FIXED. Head over to zest.pub/labmaster25 or visit the full calendar at zestdent.com right now and secure your spot. Use the code VOICESLAB to save $100!!

Special Guests: Jade Connors, DD, RDT and Leah Gold.

The new PrograScan PS3 and PS5 provide true-to-detail, high-resolution and accurate scans for coordinated digital workflows that are precise, fast, and always accurate.

The PS3 and PS5 are powered by the popular and intuitive DentalCAD software from Exocad. Whether you are looking for your first scanner, to upgrade or add to your existing scanners, the PrograScan may be the one for you.

Reach out to your friendly Ivoclar sales representative to select a scanner that matches the needs of your lab Today and tell them you heard about it on the podcast!

Does your lab use Magic Touch? If not, you should think about switching just so you can use icortica. Icortica is a program that uses all the data you already collect in Magic Touch and puts it in one easy to see, use, and understand dashboard. Look at every account and see trends, sales, notes, payments, and even remake percentages. Use the data you already have to take your lab and your customer service to the next level. Elvis uses it daily and swears it is a huge part to his success working at the lab. Head over to icortica.com/voices to learn more or send an email to Rob Nazzal at rob@icortica.com and tell him you heard about it on Voices From the Bench!

Special Guest: Dr. Mark Nation.

National Denturist Association

American Denturist School

Bates Technical College: Denturist Program

Kettenbach is a company that wants to partner with your lab to make sure you are getting the impressions you need. You know dental offices often ask dental labs what they recommend for impression material. Tell them with confidence a material that backed with amazing customer service and proven results. Give them a call at 877-532-2123 and mention the code Dental Lab Podcast 25 to get 25% off your order

Special Guests: Melissa Brulotte and Vallan Charron.