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    <fireside:genDate>Tue, 28 Jul 2026 16:44:36 +0000</fireside:genDate>
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    <title>Voices from The Bench - Episodes Tagged with “Industry Insights”</title>
    <link>https://www.voicesfromthebench.com/tags/industry%20insights</link>
    <pubDate>Mon, 29 Jun 2026 06:00:00 -0400</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</itunes:summary>
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    <itunes:explicit>no</itunes:explicit>
    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Dahl &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
    </itunes:owner>
<itunes:category text="Health &amp; Fitness">
  <itunes:category text="Medicine"/>
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<itunes:category text="Science">
  <itunes:category text="Life Sciences"/>
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  <title>Episode 431: exocad Insights 2026 Part 5: Beth Collington, Josh Jakson, &amp; Robert Norton</title>
  <link>https://www.voicesfromthebench.com/431</link>
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  <pubDate>Mon, 29 Jun 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
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  <itunes:episode>431</itunes:episode>
  <itunes:title>exocad Insights 2026 Part 5: Beth Collington, Josh Jakson, &amp; Robert Norton</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>While at Exocad Insights in Mallorca, Elvis and Barb catch up with Beth Collington, President of Exocad America, to discuss the continued growth of digital dentistry, the importance of education, and how Exocad is helping make digital workflows more accessible across the industry.

Then Josh Jackson and Robert Norton join the conversation to share insights from the lab and training side of Exocad. From AI Crown and Crown Finalization to creative applications beyond dentistry, they discuss the latest innovations, real-world workflows, and where digital technology is taking the profession next.</itunes:subtitle>
  <itunes:duration>56:10</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;h3&gt;Hey there Voices of the Bench community, this is Trish Jones with &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener"&gt;IPS Emax Zirconia&lt;/a&gt; offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.&lt;/h3&gt;

&lt;p&gt;While at Exocad Insights in Mallorca, Elvis and Barb sit down with &lt;strong&gt;Beth Collington&lt;/strong&gt;, President of&lt;a href="https://exocad.com/" rel="nofollow noopener"&gt; Exocad&lt;/a&gt; America, to talk about the growth of digital dentistry and how Exocad continues to evolve to meet the needs of technicians, laboratories, and clinicians. Beth shares her thoughts on education, accessibility, and the importance of creating tools that help bring more people into digital workflows while maintaining the flexibility that has made Exocad a favorite throughout the industry.&lt;/p&gt;

&lt;p&gt;Then &lt;strong&gt;Josh Jakson&lt;/strong&gt; and &lt;strong&gt;Robert Norton&lt;/strong&gt; join the podcast to discuss their roles as Exocad educators, trainers, and laboratory professionals. The conversation covers some of the biggest announcements from Exocad Insights, including AI Crown, Crown Finalization, and ExoHub, and what these developments could mean for the future of laboratory workflows. They also share how real-world production experience influences the way they teach, why Exocad's flexibility remains one of its greatest strengths, and how the software is being used for everything from high-volume crown production to custom grills, jewelry, and even automotive parts. It's a fun conversation filled with practical insight, industry perspective, and a glimpse into where digital dentistry is headed next.  Special Guests: Beth Collington, Joshua Jakson, and Robert Norton.&lt;/p&gt;
</description>
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  <content:encoded>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.</h3>

<p>While at Exocad Insights in Mallorca, Elvis and Barb sit down with <strong>Beth Collington</strong>, President of<a href="https://exocad.com/" rel="nofollow noopener"> Exocad</a> America, to talk about the growth of digital dentistry and how Exocad continues to evolve to meet the needs of technicians, laboratories, and clinicians. Beth shares her thoughts on education, accessibility, and the importance of creating tools that help bring more people into digital workflows while maintaining the flexibility that has made Exocad a favorite throughout the industry.</p>

<p>Then <strong>Josh Jakson</strong> and <strong>Robert Norton</strong> join the podcast to discuss their roles as Exocad educators, trainers, and laboratory professionals. The conversation covers some of the biggest announcements from Exocad Insights, including AI Crown, Crown Finalization, and ExoHub, and what these developments could mean for the future of laboratory workflows. They also share how real-world production experience influences the way they teach, why Exocad's flexibility remains one of its greatest strengths, and how the software is being used for everything from high-volume crown production to custom grills, jewelry, and even automotive parts. It's a fun conversation filled with practical insight, industry perspective, and a glimpse into where digital dentistry is headed next. </p><p>Special Guests: Beth Collington, Joshua Jakson, and Robert Norton.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.</h3>

<p>While at Exocad Insights in Mallorca, Elvis and Barb sit down with <strong>Beth Collington</strong>, President of<a href="https://exocad.com/" rel="nofollow noopener"> Exocad</a> America, to talk about the growth of digital dentistry and how Exocad continues to evolve to meet the needs of technicians, laboratories, and clinicians. Beth shares her thoughts on education, accessibility, and the importance of creating tools that help bring more people into digital workflows while maintaining the flexibility that has made Exocad a favorite throughout the industry.</p>

<p>Then <strong>Josh Jakson</strong> and <strong>Robert Norton</strong> join the podcast to discuss their roles as Exocad educators, trainers, and laboratory professionals. The conversation covers some of the biggest announcements from Exocad Insights, including AI Crown, Crown Finalization, and ExoHub, and what these developments could mean for the future of laboratory workflows. They also share how real-world production experience influences the way they teach, why Exocad's flexibility remains one of its greatest strengths, and how the software is being used for everything from high-volume crown production to custom grills, jewelry, and even automotive parts. It's a fun conversation filled with practical insight, industry perspective, and a glimpse into where digital dentistry is headed next. </p><p>Special Guests: Beth Collington, Joshua Jakson, and Robert Norton.</p>]]>
  </itunes:summary>
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<item>
  <title>421: Katherine Steinbock-Dyke: From Girl Scout Cookies to CEO of Whip Mix</title>
  <link>https://www.voicesfromthebench.com/421</link>
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  <pubDate>Mon, 20 Apr 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
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  <itunes:episode>421</itunes:episode>
  <itunes:title>Katherine Steinbock-Dyke: From Girl Scout Cookies to CEO of Whip Mix</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week we chat with Katherine Steinbock-Dyke of Whip Mix about growing up in a family-run dental company and unexpectedly working her way to CEO. She shares her path from HR and corporate roles into operations, product development, and ultimately leadership—highlighting the balance between tradition and innovation in today’s evolving lab landscape. The episode mixes stories of continuous improvement, digital transitions, and industry travel, all wrapped in the perspective of someone focused on keeping a legacy company relevant for the future.</itunes:subtitle>
  <itunes:duration>1:03:48</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/6/60b6ea9f-000d-488c-83f9-f033b0efa54b/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!&lt;/h3&gt;

&lt;h3&gt;If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I&lt;a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener"&gt;PS e.max Ceram Art&lt;/a&gt;. Create stunning depth and lifelike color in as little as one firing.&lt;/h3&gt;

&lt;h3&gt;Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;CAM has been a major topic lately, and a lot of that conversation keeps coming back to &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt;. But instead of just talking about the software itself, it’s worth looking at real-world experience. &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt; has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.&lt;/h3&gt;

&lt;p&gt;This week, Elvis and Barb sits down with Katherine Steinbock-Dyke of &lt;a href="https://whipmix.com/" rel="nofollow noopener"&gt;Whip Mix&lt;/a&gt; to talk legacy, leadership, and the evolution of a family-run powerhouse in the dental industry. As part of the Steinbock lineage, Katherine shares what it was like growing up around the business—from selling Girl Scout cookies on the shop floor to eventually stepping into the CEO role. Her journey wasn’t a straight line, starting instead in international business and corporate HR before finding her way back to Whip Mix and working her way through multiple roles across the company.&lt;/p&gt;

&lt;p&gt;The conversation dives into the realities of running a multi-generational company in a rapidly changing industry. Katherine talks about balancing tradition with innovation, from gypsum and articulators to digital workflows and resin development. She opens up about the challenges of staying relevant, the importance of continuous improvement (hello, WIN program), and what it really means to lead a team she genuinely cares about.&lt;/p&gt;

&lt;p&gt;Along the way, there’s plenty of classic bench banter—everything from assembling pizzas at Papa John’s to the chaos of early 3D printing workflows and navigating massive trade shows like IDS. The episode wraps with a look at where Whip Mix is headed, Katherine’s focus on reconnecting with labs and customers, and how the next generation is shaping the future of dental manufacturing while respecting its roots. Special Guest: Katherine Steinbock-Dyke.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, voices from the bench, dental technician, Whip Mix, Katherine Steinbock-Dyke, dental lab, dental industry, dental technology, dental materials, gypsum, articulators, dental resins, digital dentistry, analog dentistry, CAD CAM, 3D printing, Asiga, dental manufacturing, family business, leadership, CEO, next generation, succession planning, business evolution, innovation, continuous improvement, WIN program, workflow efficiency, operations, production, product development, HR, human resources, employee benefits, corporate culture, team building, management, entrepreneurship, legacy, heritage, dental education, dental schools, lab workflow, dental technicians, bench work, podcasts, Voices From the Bench, industry insights, trade shows, IDS, Lab Day, international business, global markets, Latin America, Australia, Europe, networking, mentorship, career growth, storytelling, dental community, lab life, analog vs digital, hybrid workflow, dental equipment, mixers, furnaces, model trimmers, materials science, polymers, dental labs, small business, large labs, industry trends, future of dentistry, innovation strategy, relevance, customer relationships, dealer network, partnerships, collaboration, lab owners, technicians life, bench culture</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>CAM has been a major topic lately, and a lot of that conversation keeps coming back to <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a>. But instead of just talking about the software itself, it’s worth looking at real-world experience. <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a> has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.</h3>

<p>This week, Elvis and Barb sits down with Katherine Steinbock-Dyke of <a href="https://whipmix.com/" rel="nofollow noopener">Whip Mix</a> to talk legacy, leadership, and the evolution of a family-run powerhouse in the dental industry. As part of the Steinbock lineage, Katherine shares what it was like growing up around the business—from selling Girl Scout cookies on the shop floor to eventually stepping into the CEO role. Her journey wasn’t a straight line, starting instead in international business and corporate HR before finding her way back to Whip Mix and working her way through multiple roles across the company.</p>

<p>The conversation dives into the realities of running a multi-generational company in a rapidly changing industry. Katherine talks about balancing tradition with innovation, from gypsum and articulators to digital workflows and resin development. She opens up about the challenges of staying relevant, the importance of continuous improvement (hello, WIN program), and what it really means to lead a team she genuinely cares about.</p>

<p>Along the way, there’s plenty of classic bench banter—everything from assembling pizzas at Papa John’s to the chaos of early 3D printing workflows and navigating massive trade shows like IDS. The episode wraps with a look at where Whip Mix is headed, Katherine’s focus on reconnecting with labs and customers, and how the next generation is shaping the future of dental manufacturing while respecting its roots.</p><p>Special Guest: Katherine Steinbock-Dyke.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>CAM has been a major topic lately, and a lot of that conversation keeps coming back to <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a>. But instead of just talking about the software itself, it’s worth looking at real-world experience. <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a> has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.</h3>

<p>This week, Elvis and Barb sits down with Katherine Steinbock-Dyke of <a href="https://whipmix.com/" rel="nofollow noopener">Whip Mix</a> to talk legacy, leadership, and the evolution of a family-run powerhouse in the dental industry. As part of the Steinbock lineage, Katherine shares what it was like growing up around the business—from selling Girl Scout cookies on the shop floor to eventually stepping into the CEO role. Her journey wasn’t a straight line, starting instead in international business and corporate HR before finding her way back to Whip Mix and working her way through multiple roles across the company.</p>

<p>The conversation dives into the realities of running a multi-generational company in a rapidly changing industry. Katherine talks about balancing tradition with innovation, from gypsum and articulators to digital workflows and resin development. She opens up about the challenges of staying relevant, the importance of continuous improvement (hello, WIN program), and what it really means to lead a team she genuinely cares about.</p>

<p>Along the way, there’s plenty of classic bench banter—everything from assembling pizzas at Papa John’s to the chaos of early 3D printing workflows and navigating massive trade shows like IDS. The episode wraps with a look at where Whip Mix is headed, Katherine’s focus on reconnecting with labs and customers, and how the next generation is shaping the future of dental manufacturing while respecting its roots.</p><p>Special Guest: Katherine Steinbock-Dyke.</p>]]>
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