<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0" encoding="UTF-8" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:admin="http://webns.net/mvcb/" xmlns:atom="http://www.w3.org/2005/Atom/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:fireside="http://fireside.fm/modules/rss/fireside">
  <channel>
    <fireside:hostname>app01</fireside:hostname>
    <fireside:genDate>Thu, 05 Nov 2026 06:44:25 +0000</fireside:genDate>
    <generator>Fireside (https://fireside.fm)</generator>
    <title>Voices from The Bench - Episodes Tagged with “Industry Trends”</title>
    <link>https://www.voicesfromthebench.com/tags/industry%20trends</link>
    <pubDate>Mon, 17 Aug 2026 06:00:00 -0400</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</itunes:summary>
    <itunes:image href="https://cdn.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/cover.jpg?v=3"/>
    <itunes:explicit>no</itunes:explicit>
    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Deverick &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
    </itunes:owner>
<itunes:category text="Health &amp; Fitness">
  <itunes:category text="Medicine"/>
</itunes:category>
<itunes:category text="Science">
  <itunes:category text="Life Sciences"/>
</itunes:category>
<item>
  <title>438: Shawn Nowak &amp; Jude Grayson: What Does a Karate Guy Know About Dental Labs?</title>
  <link>https://www.voicesfromthebench.com/438</link>
  <guid isPermaLink="false">7b2df20e-e764-4653-b0f5-c141d8ce8e4b</guid>
  <pubDate>Mon, 17 Aug 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/7b2df20e-e764-4653-b0f5-c141d8ce8e4b.mp3" length="61831680" type="audio/mpeg"/>
  <itunes:episode>438</itunes:episode>
  <itunes:title>Shawn Nowak &amp; Jude Grayson: What Does a Karate Guy Know About Dental Labs?</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Shawn Nowak from Nowak Dental Supplies joins Elvis and Barb to talk about NOLA LabFest and the unexpected connection between martial arts and the dental laboratory industry with speaker Jude Grayson. They discuss leadership, business, knowing when to pivot, and how lessons from competition and martial arts can help lab owners navigate a rapidly changing industry. Plus, Shawn gives a preview of what’s coming to NOLA LabFest, including education, networking, and plenty of New Orleans fun.</itunes:subtitle>
  <itunes:duration>1:04:20</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://cdn.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/7/7b2df20e-e764-4653-b0f5-c141d8ce8e4b/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hello, Voices of the Bench community. This is Casey Baldwin with &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener"&gt;IPS emax Zirconia&lt;/a&gt;, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how I&lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener"&gt;PS emax Zirconia&lt;/a&gt; can help streamline your workflow.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why &lt;a href="https://www.knightdentalgroup.com/" rel="nofollow noopener"&gt;Knight Dental&lt;/a&gt; recently launched &lt;strong&gt;SimplyARCH Studio&lt;/strong&gt;, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;&lt;strong&gt;hyperDENT&lt;/strong&gt;&lt;/a&gt;. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; helped ensure SimplyARCH Studio was designed for long-term success from day one.&lt;/h3&gt;

&lt;p&gt;Join us at the Race For the Future 12 to raise money for the &lt;a href="https://dentallabfoundation.org/" rel="nofollow noopener"&gt;Foundation For Dental Laborary Technology&lt;/a&gt;. September 27th in Valley View, Texas!&lt;/p&gt;

&lt;p&gt;&lt;a href="https://dentallabfoundation.org/news-events/race-for-the-future/" rel="nofollow noopener"&gt;https://dentallabfoundation.org/news-events/race-for-the-future/&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Shawn Nowak&lt;/strong&gt; from Nowak Dental Supplies joins Elvis and Barb to talk all things &lt;a href="https://www.nolalabfest.com/" rel="nofollow noopener"&gt;NOLA LabFest&lt;/a&gt; October 15-17th, including the welcome addition to the speaker lineup: martial arts instructor and business coach &lt;strong&gt;Jude Grayson&lt;/strong&gt;. After Jude’s keynote at last year’s LabFest, the response was strong enough to bring him back for another keynote and a breakout session. The conversation starts with the obvious question: what the heck does a karate instructor know about the dental laboratory industry?&lt;/p&gt;

&lt;p&gt;As Jude explains, quite a bit. Having practiced martial arts since he was five years old and built a career around teaching, competition, entrepreneurship, and business coaching, Jude draws a surprising number of parallels between martial arts and business. He talks about discipline, competition, confidence, risk, and his “five-year-old board break moment”—the idea that sometimes the ability to succeed is already inside us, and the right coach simply helps unlock it. He also explains how those lessons translate into working with business owners and helping them recognize opportunities they may not see themselves.&lt;/p&gt;

&lt;p&gt;The conversation then turns toward one of the biggest challenges facing dental laboratories today: knowing when it’s time to pivot. With technology, AI, 3D printing, changing doctor workflows, and the evolving DSO landscape continuing to reshape the industry, Jude’s NOLA LabFest keynote will focus on how business owners can recognize when change is necessary, decide when to act, and understand the risks that come with being an early adopter. He also shares some great perspective on failure, competition, and why making a bad business decision doesn’t necessarily mean you’ve lost—the real loss comes when you stop competing altogether.&lt;/p&gt;

&lt;p&gt;Shawn also gives us a look at what else is happening at NOLA LabFest, including education on AI, social media marketing, employee culture, DSOs, and other topics affecting dental laboratories right now. And, of course, there’s plenty of the NOLA LabFest fun mixed in, from the masquerade party and distillery tour to the return of Family Feud. It’s a conversation about business, leadership, taking risks, and finding ways to keep dental laboratories moving forward—and it all starts with a karate instructor walking into a dental show.&lt;/p&gt;&lt;p&gt;Special Guests: Jude Grayson and Shawn Nowak.&lt;/p&gt;</description>
  <itunes:keywords>dental laboratory, dental lab, dental technician, dental technicians, dental technology, dental industry, dental laboratory industry, dental lab industry, dental lab owner, dental lab owners, dental lab operator, dental lab operators, dental laboratory business, dental business, dental lab leadership, dental lab management, dental lab growth, dental lab success, dental lab education, dental lab training, dental lab community, dental laboratory education, dental laboratory business, laboratory management, laboratory leadership, laboratory growth, laboratory success, dental industry trends, dental industry education, dental industry leadership, NOLA LabFest, NOLA Lab Fest, NOLA, New Orleans, New Orleans dental, dental conference, dental event, dental meeting, dental trade show, dental education, continuing education, dental CE, dental CE courses, dental seminars, dental speakers, dental keynote, keynote speaker, breakout session, Shawn Nowak, Nowak Dental Supplies, Nowak Dental, Jude Grayson, martial arts, karate, karate instructor, martial arts instructor, karate teacher, martial arts teacher, business coach, business coaching, executive coaching, entrepreneurship, entrepreneur, entrepreneurship in dentistry, dental entrepreneurship, business education, leadership, business leadership, leadership development, personal development, professional development, confidence, discipline, competition, competitive mindset, competitive business, business strategy, business growth, business mindset, business success, business lessons, business coaching for dental labs, coaching, mentorship, motivation, inspiration, risk taking, taking risks, calculated risk, risk management, early adopter, early adoption, innovation, innovation in dentistry, dental innovation, business innovation, pivot, pivoting, business pivot, pivot strategy, knowing when to pivot, adapting, adaptability, business adaptability, change management, navigating change, industry change, industry disruption, disruption, dental industry disruption, future of dental labs, future of dentistry, future of dental technology, evolving dental industry, evolving dental labs, technology, emerging technology, dental technology trends, artificial intelligence, AI, AI in dentistry, AI in dental labs, 3D printing, dental 3D printing, digital dentistry, digital dental laboratory, digital workflow, digital workflow dentistry, technology adoption, technology trends, automation, dental automation, DSO, DSOs, dental service organizations, DSO growth, DSO relationships, dental laboratory business strategy, pricing, dental lab pricing, pricing strategy, value, perceived value, competing on value, race to the bottom, competition, market competition, competitive advantage, differentiation, business decisions, decision making, strategic thinking, business strategy, tactical strategy, execution, actionable advice, business growth strategy, business planning, strategic planning, business opportunities, identifying opportunities, finding opportunities, overcoming challenges, business challenges, dental lab challenges, industry challenges, problem solving, innovation mindset, growth mindset, failure, learning from failure, business failure, entrepreneurial failure, resilience, perseverance, persistence, taking action, taking chances, winning, competition mindset, fighting analogy, martial arts mindset, martial arts business lessons, karate business lessons, board breaking, five year old board break moment, confidence building, empowerment, unlocking potential, unlocking success, coaching mindset, coach, mentorship, leadership coaching, business transformation, organizational growth, company culture, workplace culture, employee culture, employee morale, team building, team leadership, team development, dental lab employees, dental lab teams, small business, small business leadership, small business growth, family business, family business leadership, dental family business, Nowak Dental Supplies, dental supplies, dental supply industry, dental supply company, dental vendors, dental vendor education, dental vendor community, dental laboratory community, dental industry community, industry networking, dental networking, professional networking, New Orleans, Louisiana, NOLA LabFest 2026, dental conference 2026, dental education 2026, dental laboratory conference, dental laboratory event, dental laboratory conference 2026, dental technology conference, dental technician conference, dental lab networking, dental lab seminars, dental lab keynote, dental lab speakers, dental lab business education, dental lab leadership education, dental lab innovation, dental lab technology, dental lab future, dental lab trends, dental lab strategy, dental lab owners conference, dental lab operators conference, dental lab entrepreneurs, dental lab entrepreneurship, dental laboratory leadership, dental laboratory management, dental laboratory innovation, dental laboratory technology, dental laboratory trends, dental laboratory strategy, dental laboratory networking, dental laboratory conference, Voices From the Bench, Voices From the Bench podcast, dental podcast, dental laboratory podcast, dental technician podcast, dental technology podcast, dental industry podcast, Elvis, Barb, podcast, podcast episode, dental education podcast, dental business podcast, martial arts and business, karate and business, lessons from martial arts, business lessons from karate, leadership lessons from martial arts, competition and business, pivoting in business, adapting to technology, future proofing, future proofing your dental lab, thriving in dentistry, thriving dental laboratory, staying relevant, dental lab growth strategy, dental laboratory growth strategy, business evolution, industry evolution, technology adoption, strategic pivot, business resilience, entrepreneurial mindset, leadership mindset, growth mindset, competitive advantage, business coaching, executive leadership, dental laboratory owner, dental laboratory operator, dental laboratory entrepreneur, dental laboratory management, dental laboratory success, dental laboratory growth, dental laboratory strategy, dental laboratory leadership, dental laboratory technology, dental laboratory innovation, dental laboratory future, dental laboratory trends, dental laboratory education, dental laboratory networking, dental laboratory community, dental laboratory business owner, dental laboratory business strategy, dental laboratory conference, NOLA dental lab, New Orleans dental laboratory, New Orleans dental conference, dental lab events, dental lab education events, dental lab networking events, dental lab business coaching, dental lab leadership coaching, dental lab innovation strategies, dental lab pivot strategies, dental lab technology adoption, dental lab AI, AI dental laboratory, 3D printing dental laboratory, digital dental technology, dental lab automation, dental lab transformation, business transformation, leadership transformation, entrepreneurial leadership, strategic leadership, business performance, business development, business opportunity, industry trends, future trends, dental laboratory future trends, dental technology future, dental business future, dental lab owners, dental technicians, dental technologist, dental professionals, dental professionals education, dental professionals networking, dental industry networking, dental industry events, dental industry conference, dental industry speakers, dental industry business, dental industry leadership, dental industry innovation, dental industry technology, dental industry future, New Orleans events, NOLA events, NOLA conference, NOLA LabFest speakers, NOLA LabFest education, NOLA LabFest keynote, NOLA LabFest dental, NOLA LabFest dental laboratory, NOLA LabFest 2026, Nowak Dental Supplies NOLA LabFest, Jude Grayson NOLA LabFest, Shawn Nowak NOLA LabFest, karate at dental conference, martial arts at dental conference, unexpected dental speaker, unconventional speaker, unconventional business lessons, business mindset for dental labs, leadership for dental labs, strategy for dental labs, innovation for dental labs, growth for dental labs, change for dental labs, technology for dental labs, future of dental laboratory industry, dental lab podcast episode, dental technician podcast episode, dental industry podcast episode, Voices From the Bench podcast episode</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello, Voices of the Bench community. This is Casey Baldwin with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">IPS emax Zirconia</a>, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how I<a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">PS emax Zirconia</a> can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>Join us at the Race For the Future 12 to raise money for the <a href="https://dentallabfoundation.org/" rel="nofollow noopener">Foundation For Dental Laborary Technology</a>. September 27th in Valley View, Texas!</p>

<p><a href="https://dentallabfoundation.org/news-events/race-for-the-future/" rel="nofollow noopener">https://dentallabfoundation.org/news-events/race-for-the-future/</a></p>

<p><strong>Shawn Nowak</strong> from Nowak Dental Supplies joins Elvis and Barb to talk all things <a href="https://www.nolalabfest.com/" rel="nofollow noopener">NOLA LabFest</a> October 15-17th, including the welcome addition to the speaker lineup: martial arts instructor and business coach <strong>Jude Grayson</strong>. After Jude’s keynote at last year’s LabFest, the response was strong enough to bring him back for another keynote and a breakout session. The conversation starts with the obvious question: what the heck does a karate instructor know about the dental laboratory industry?</p>

<p>As Jude explains, quite a bit. Having practiced martial arts since he was five years old and built a career around teaching, competition, entrepreneurship, and business coaching, Jude draws a surprising number of parallels between martial arts and business. He talks about discipline, competition, confidence, risk, and his “five-year-old board break moment”—the idea that sometimes the ability to succeed is already inside us, and the right coach simply helps unlock it. He also explains how those lessons translate into working with business owners and helping them recognize opportunities they may not see themselves.</p>

<p>The conversation then turns toward one of the biggest challenges facing dental laboratories today: knowing when it’s time to pivot. With technology, AI, 3D printing, changing doctor workflows, and the evolving DSO landscape continuing to reshape the industry, Jude’s NOLA LabFest keynote will focus on how business owners can recognize when change is necessary, decide when to act, and understand the risks that come with being an early adopter. He also shares some great perspective on failure, competition, and why making a bad business decision doesn’t necessarily mean you’ve lost—the real loss comes when you stop competing altogether.</p>

<p>Shawn also gives us a look at what else is happening at NOLA LabFest, including education on AI, social media marketing, employee culture, DSOs, and other topics affecting dental laboratories right now. And, of course, there’s plenty of the NOLA LabFest fun mixed in, from the masquerade party and distillery tour to the return of Family Feud. It’s a conversation about business, leadership, taking risks, and finding ways to keep dental laboratories moving forward—and it all starts with a karate instructor walking into a dental show.</p><p>Special Guests: Jude Grayson and Shawn Nowak.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello, Voices of the Bench community. This is Casey Baldwin with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">IPS emax Zirconia</a>, offers multiple fast-fire protocols designed to help you save valuable production time while maintaining consistent outcomes. Time is money in every lab. Don't wait. Reach out today and discover how I<a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zirconia" rel="nofollow noopener">PS emax Zirconia</a> can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>Join us at the Race For the Future 12 to raise money for the <a href="https://dentallabfoundation.org/" rel="nofollow noopener">Foundation For Dental Laborary Technology</a>. September 27th in Valley View, Texas!</p>

<p><a href="https://dentallabfoundation.org/news-events/race-for-the-future/" rel="nofollow noopener">https://dentallabfoundation.org/news-events/race-for-the-future/</a></p>

<p><strong>Shawn Nowak</strong> from Nowak Dental Supplies joins Elvis and Barb to talk all things <a href="https://www.nolalabfest.com/" rel="nofollow noopener">NOLA LabFest</a> October 15-17th, including the welcome addition to the speaker lineup: martial arts instructor and business coach <strong>Jude Grayson</strong>. After Jude’s keynote at last year’s LabFest, the response was strong enough to bring him back for another keynote and a breakout session. The conversation starts with the obvious question: what the heck does a karate instructor know about the dental laboratory industry?</p>

<p>As Jude explains, quite a bit. Having practiced martial arts since he was five years old and built a career around teaching, competition, entrepreneurship, and business coaching, Jude draws a surprising number of parallels between martial arts and business. He talks about discipline, competition, confidence, risk, and his “five-year-old board break moment”—the idea that sometimes the ability to succeed is already inside us, and the right coach simply helps unlock it. He also explains how those lessons translate into working with business owners and helping them recognize opportunities they may not see themselves.</p>

<p>The conversation then turns toward one of the biggest challenges facing dental laboratories today: knowing when it’s time to pivot. With technology, AI, 3D printing, changing doctor workflows, and the evolving DSO landscape continuing to reshape the industry, Jude’s NOLA LabFest keynote will focus on how business owners can recognize when change is necessary, decide when to act, and understand the risks that come with being an early adopter. He also shares some great perspective on failure, competition, and why making a bad business decision doesn’t necessarily mean you’ve lost—the real loss comes when you stop competing altogether.</p>

<p>Shawn also gives us a look at what else is happening at NOLA LabFest, including education on AI, social media marketing, employee culture, DSOs, and other topics affecting dental laboratories right now. And, of course, there’s plenty of the NOLA LabFest fun mixed in, from the masquerade party and distillery tour to the return of Family Feud. It’s a conversation about business, leadership, taking risks, and finding ways to keep dental laboratories moving forward—and it all starts with a karate instructor walking into a dental show.</p><p>Special Guests: Jude Grayson and Shawn Nowak.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>Episode 435: Matt Everatt is Making the Invisible Profession Visible</title>
  <link>https://www.voicesfromthebench.com/435</link>
  <guid isPermaLink="false">ed9fc032-5e17-4aba-828d-b7bdf1a0f686</guid>
  <pubDate>Mon, 27 Jul 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/ed9fc032-5e17-4aba-828d-b7bdf1a0f686.mp3" length="56547072" type="audio/mpeg"/>
  <itunes:episode>435</itunes:episode>
  <itunes:title>Matt Everatt is Making the Invisible Profession Visible</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Matt Everatt joins Elvis and Barb to talk about his incredible journey through the dental laboratory industry, from maxillofacial prosthetics and sleep apnea appliances to co-founding a successful dental lab and eventually writing The Invisible Profession. They dive into the challenges facing dental technicians, the dangers of becoming a "busy fool," and why embracing technology, standing out, and becoming a true clinical partner are essential for the future of the laboratory industry.</itunes:subtitle>
  <itunes:duration>58:50</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://cdn.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/e/ed9fc032-5e17-4aba-828d-b7bdf1a0f686/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey there Voices of the Bench community, this is Trish Jones with &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener"&gt;IPS Emax Zirconia&lt;/a&gt; offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why &lt;a href="https://www.knightdentalgroup.com/" rel="nofollow noopener"&gt;Knight Dental&lt;/a&gt; recently launched &lt;strong&gt;SimplyARCH Studio&lt;/strong&gt;, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;&lt;strong&gt;hyperDENT&lt;/strong&gt;&lt;/a&gt;. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,&lt;a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"&gt; &lt;em&gt;The Invisible Profession&lt;/em&gt;&lt;/a&gt;. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.&lt;/h3&gt;

&lt;p&gt;Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, &lt;a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"&gt; &lt;em&gt;The Invisible Profession&lt;/em&gt;&lt;/a&gt;. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.&lt;/p&gt;

&lt;p&gt;But this conversation goes far beyond Matt's career. His book,&lt;a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"&gt; &lt;em&gt;The Invisible Profession&lt;/em&gt;&lt;/a&gt;, explores how the dental laboratory industry arrived at a place where technicians and laboratories are often undervalued, pushed into price competition, and expected to simply keep their heads down and produce. Matt shares his thoughts on the "million little things" that shaped the industry, the danger of becoming a "busy fool," and why laboratories need to stop competing solely on price and start becoming known for the value, expertise, and partnership they bring to the dental team. Elvis, Barb, and Matt also talk about the changing landscape of digital dentistry, AI, 3D printing, speed, service, and why the labs that embrace change and remain agile will be the ones positioned for the future. It's an honest, thought-provoking, and ultimately optimistic conversation about where the dental laboratory profession has been, where it is today, and where it can go next.&lt;/p&gt;&lt;p&gt;Special Guest: Matt Everatt.&lt;/p&gt;</description>
  <itunes:keywords>dental laboratory, dental lab, dental technician, dental technology, dental industry, dental laboratory industry, dental technicians, maxillofacial prosthetics, maxillofacial technology, anaplastology, facial prosthetics, ocular prosthetics, artificial eyes, artificial ears, prosthetics, obturators, dentures, orthodontics, orthodontic appliances, orthodontic technology, crown and bridge, ceramist, dental ceramics, occlusal splints, bite splints, night guards, sleep apnea, sleep apnea appliances, sleep dentistry, mandibular advancement devices, mandibular advancement splints, oral appliances, snoring, anti-snoring devices, sleep medicine, airway health, dental sleep medicine, dental lab business, dental laboratory business, dental lab management, dental lab owner, dental lab entrepreneur, dental business, business strategy, business coaching, business growth, entrepreneurship, serial entrepreneur, private dental laboratory, commercial dental laboratory, independent dental lab, independent dental laboratory, dental lab leadership, laboratory leadership, team building, company culture, workplace culture, employee engagement, staff development, education, mentorship, professional development, dental technician education, dental technology education, dental career, dental technician career, career change, career development, career journey, NHS dentistry, private dentistry, dental insurance, dental industry history, history of dental technology, dental profession, invisible profession, The Invisible Profession, Matt Everatt, Matthew Everatt, S4S, Solutions for Snoring, sleep apnea lab, snoring lab, dental lab innovation, dental innovation, dental technology innovation, digital dentistry, digital dental laboratory, digital workflow, dental CAD CAM, CAD CAM dentistry, 3D printing, additive manufacturing, artificial intelligence, AI in dentistry, AI dental technology, dental technology trends, future of dentistry, future of dental technology, future of dental laboratories, future of dental technicians, dental lab future, evolving dental industry, changing dental industry, industry transformation, dental laboratory transformation, technology adoption, digital transformation, innovation, adaptability, agile business, agile dental laboratory, business agility, embracing technology, modern dental laboratory, modern dental technology, emerging technology, dental technology advancements, dental lab workflow, laboratory workflow, efficiency, productivity, business efficiency, workflow optimization, turnaround time, fast turnaround, same day dentistry, rapid turnaround, premium service, premium pricing, value-based service, customer service, client service, dental practice support, dental practice partnership, clinical partnership, clinical partner, dentist technician relationship, dentist laboratory relationship, dental team, dental team collaboration, dentist laboratory communication, doctor technician communication, dental laboratory communication, collaboration, teamwork, communication, relationship building, trusted advisor, clinical expertise, technical expertise, dental expertise, laboratory expertise, specialized services, specialization, finding your niche, niche marketing, differentiation, competitive advantage, standing out, brand positioning, business identity, value proposition, value over price, competing on price, price competition, dental lab pricing, laboratory pricing, race to the bottom, low-cost dentistry, premium dentistry, premium dental laboratory, quality dentistry, quality dental laboratory, quality over price, pricing strategy, profitability, dental lab profitability, business profitability, revenue growth, sustainable growth, sustainable business, business sustainability, business systems, systemization, systemized business, working on the business, working in the business, delegation, leadership development, scaling a business, scaling a dental lab, business systems, operational efficiency, business processes, process improvement, organizational growth, business coach, business coaching, exit strategy, business exit, succession planning, lab ownership, business ownership, private ownership, private equity, corporate dentistry, corporate dental laboratories, independent ownership, lab acquisition, dental lab acquisitions, COVID-19, COVID impact, business resilience, resilience, overcoming adversity, professional challenges, industry challenges, regulatory challenges, dental regulation, dental regulatory authority, dental industry regulation, illegal manufacturing, industry standards, professional standards, dental technician recognition, professional recognition, respect for dental technicians, valuing dental technicians, technician visibility, invisible profession, professional identity, professional respect, technician advocacy, industry advocacy, speaking out, leadership, positive mindset, positivity, personal growth, professional growth, mindset, growth mindset, inspiration, motivation, positive culture, uplifting others, inspiring others, professional community, dental community, industry community, collaboration over competition, sharing knowledge, knowledge sharing, open laboratories, lab visits, dental lab networking, dental industry networking, dental conferences, dental trade shows, professional networking, peer support, community support, dental podcast, Voices From the Bench, Elvis, Barb, dental podcast interview, dental laboratory podcast, dental technology podcast, dental industry podcast, podcast guest, podcast conversation, industry stories, technician stories, dental technician stories, laboratory stories, career stories, professional journey, entrepreneurial journey, personal journey, lessons learned, industry perspective, dental lab perspective, technician perspective, UK dental laboratory, British dental technician, United Kingdom dentistry, UK dental industry, US dental industry, international dentistry, global dental industry, dental technology worldwide, transatlantic dental conversation, dental laboratory trends, industry trends, technology trends, AI trends, digital workflow, digital lab, 3D printing dentistry, CAD CAM, milling, dental milling, dental manufacturing, dental manufacturing technology, laboratory manufacturing, custom appliances, custom dental appliances, retainers, bleaching trays, study models, twin blocks, orthodontic retainers, dental splints, occlusal appliances, cranioplasty, cranial implants, skull plates, maxillofacial surgery, neurosurgery, hospital dentistry, teaching hospitals, hospital laboratory, hospital dental technology, NHS dental laboratory, private dental laboratory, dental healthcare, healthcare innovation, healthcare technology, patient care, patient experience, patient outcomes, improving patient care, improving patient experience, dental practice growth, dental practice success, lab practice partnership, dentist collaboration, technician collaboration, clinical workflow, patient-centered care, service excellence, premium turnaround, rapid service, Amazon Prime, on-demand service, customer expectations, changing customer expectations, speed of service, convenience, modern consumers, digital consumers, instant gratification, service innovation, business innovation, market disruption, disruptive technology, Netflix, Blockbuster, LoveFilm, business disruption, digital disruption, industry disruption, adapting to change, don't be Blockbuster, future-proofing, future-proof your lab, future-proofing dental labs, embracing change, change management, professional evolution, industry evolution, dental laboratory evolution, technology and dentistry, AI and dentistry, digital dentistry revolution, dental technology revolution, laboratory revolution, dental lab modernization, modern dental technician, modern dental technician career, next generation technicians, future technicians, attracting technicians, technician shortage, dental technician shortage, workforce challenges, recruitment, dental recruitment, dental nurse recruitment, talent acquisition, employee retention, staff retention, hiring technicians, training technicians, developing technicians, building teams, empowering employees, team members, employees as partners, people-first business, people management, leadership lessons, business lessons, entrepreneurial lessons, lessons from failure, lessons from success, career inspiration, industry inspiration, dental technology inspiration, professional motivation, personal development, business mindset, entrepreneurial mindset, positive business culture, building a business, growing a business, starting a dental lab, starting a business, lab startup, dental startup, startup strategy, marketing, dental lab marketing, marketing strategy, business marketing, content marketing, thought leadership, writing, professional writing, dental publications, dental magazines, Dental Technician magazine, Laboratory magazine, industry journalism, dental journalism, LinkedIn, professional articles, industry commentary, book writing, writing a book, publishing, audiobook, Audible, author, dental industry author, nonfiction, professional book, industry book, motivational book, business book, career book, book review, book recommendation, The Invisible Profession book, dental technician book, dental lab book, reading, audiobooks, storytelling, sharing stories, telling the story, industry history, professional history, industry future, hope for the future, positive future, better future, reinventing the industry, changing the narrative, changing the profession, elevating dental technology, elevating dental technicians, raising the profile, professional pride, pride in dentistry, pride in dental technology, pride in laboratory work, craftsmanship, artistry, skilled craftsmanship, skilled technicians, technical skill, creativity, precision, attention to detail, artistry in dentistry, artisan, dental artisans, laboratory artisans, skilled trades, skilled profession, hidden profession, behind the scenes, behind the smile, behind the restoration, dental laboratory professionals, dental laboratory workforce, dental technology professionals, dental professionals, oral health professionals, healthcare professionals, professional excellence, excellence in dentistry, excellence in dental technology, quality craftsmanship, craftsmanship in dentistry, technical excellence, clinical excellence, service excellence, business excellence, leadership excellence, innovation in dentistry, innovation in dental labs, the future is digital, digital future, AI future, technology future, dental technology future, industry optimism, optimism, hope, opportunity, opportunity in dentistry, opportunity in dental labs, opportunity in technology, business opportunities, growth opportunities, new opportunities, embracing opportunity, making a difference, impact, professional impact, patient impact, changing lives, saving lives, saving marriages, sleep apnea treatment, better sleep, better health, better patient outcomes, helping patients, improving lives, dental sleep medicine innovation, airway appliances, sleep appliances, oral appliance therapy, snoring treatment, sleep quality, quality of life, dental laboratory success, dental lab success, successful dental labs, successful dental businesses, successful technicians, successful entrepreneurs, Matt Everatt interview, Voices From the Bench interview, Voices From the Bench podcast, dental laboratory podcast episode, dental technology podcast episode, dental technician podcast, dental lab industry podcast</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</h3>

<p>Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, <a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</p>

<p>But this conversation goes far beyond Matt's career. His book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>, explores how the dental laboratory industry arrived at a place where technicians and laboratories are often undervalued, pushed into price competition, and expected to simply keep their heads down and produce. Matt shares his thoughts on the "million little things" that shaped the industry, the danger of becoming a "busy fool," and why laboratories need to stop competing solely on price and start becoming known for the value, expertise, and partnership they bring to the dental team. Elvis, Barb, and Matt also talk about the changing landscape of digital dentistry, AI, 3D printing, speed, service, and why the labs that embrace change and remain agile will be the ones positioned for the future. It's an honest, thought-provoking, and ultimately optimistic conversation about where the dental laboratory profession has been, where it is today, and where it can go next.</p><p>Special Guest: Matt Everatt.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</h3>

<p>Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, <a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</p>

<p>But this conversation goes far beyond Matt's career. His book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>, explores how the dental laboratory industry arrived at a place where technicians and laboratories are often undervalued, pushed into price competition, and expected to simply keep their heads down and produce. Matt shares his thoughts on the "million little things" that shaped the industry, the danger of becoming a "busy fool," and why laboratories need to stop competing solely on price and start becoming known for the value, expertise, and partnership they bring to the dental team. Elvis, Barb, and Matt also talk about the changing landscape of digital dentistry, AI, 3D printing, speed, service, and why the labs that embrace change and remain agile will be the ones positioned for the future. It's an honest, thought-provoking, and ultimately optimistic conversation about where the dental laboratory profession has been, where it is today, and where it can go next.</p><p>Special Guest: Matt Everatt.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>430: exocad Insights 2026 Part 4: Dr. Zhiqiang Luo, Alyson Bravo, &amp; Tobias Specht</title>
  <link>https://www.voicesfromthebench.com/430</link>
  <guid isPermaLink="false">31bbf495-e2dd-446c-82a3-e077297f7719</guid>
  <pubDate>Mon, 22 Jun 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/31bbf495-e2dd-446c-82a3-e077297f7719.mp3" length="65245056" type="audio/mpeg"/>
  <itunes:episode>430</itunes:episode>
  <itunes:title>exocad Insights 2026 Part 4: Dr. Zhiqiang Luo, Alyson Bravo, &amp; Tobias Specht</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week from exocad Insights 2026 in Mallorca, Elvis and Barb sit down with Dr. Zhiqiang Luo to discuss how dental education is evolving alongside rapidly advancing digital workflows and why strong analog fundamentals still matter. They also meet Alyson Bravo, a dental technician from Brazil whose journey to the event highlights the power of digital dentistry, global connections, and lifelong learning. Rounding out the episode, Tobias Specht from Ivoclar shares insights into the company's latest innovations, its ongoing collaboration with exocad, and how customer feedback continues to shape the future of digital dental technology.</itunes:subtitle>
  <itunes:duration>1:07:53</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://cdn.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/3/31bbf495-e2dd-446c-82a3-e077297f7719/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hello voices from the bench community, &lt;a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener"&gt;John Wilson&lt;/a&gt; here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener"&gt;PrograMill 7&lt;/a&gt;. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.&lt;/h3&gt;

&lt;p&gt;This week, Elvis and Barb continue their coverage from exocad Insights 2026 in beautiful Mallorca, Spain, where the conversations are just as valuable as the lectures. The episode starts with &lt;strong&gt;Dr. Zhiqiang Luo&lt;/strong&gt;, who shares his perspective on educating the next generation of dentists in an increasingly digital world. The discussion explores how students are adapting to technology, why foundational analog skills still matter, and the challenge of preparing future clinicians for workflows that continue to evolve at a rapid pace. It's an insightful look at where dental education is headed and how digital dentistry is becoming second nature to new graduates.&lt;/p&gt;

&lt;p&gt;The conversation then shifts to one of the most memorable encounters from the event as Elvis and Barb sit down with &lt;strong&gt;Alyson Bravo&lt;/strong&gt;, a passionate dental technician from Brazil who has traveled across the globe to attend exocad Insights. What starts as a discussion about digital workflows quickly turns into a story about chasing dreams, making connections, and experiencing the international dental community firsthand. Alyson talks about discovering digital dentistry, teaching himself advanced design techniques, and the excitement of finally meeting people he has only known through podcasts, social media, and online education.&lt;/p&gt;

&lt;p&gt;The episode wraps up with returning friend of the podcast &lt;strong&gt;Tobias Specht&lt;/strong&gt; from Ivoclar. Fresh off several major product announcements, Tobias gives listeners an inside look at the collaboration between Ivoclar and exocad and how customer feedback continues to shape product development. He discusses the integration of Ivotion into the exocad workflow, the importance of training and education, and how Ivoclar works with customers around the globe to refine new products before they ever reach the market.&lt;/p&gt;&lt;p&gt;Special Guests:  Alyson Bravo, Dr. Zhiqiang Luo, and Tobias Specht.&lt;/p&gt;</description>
  <itunes:keywords>exocad Insights 2026, Mallorca, Majorca, Spain, digital dentistry, digital workflow, dental technology, data acquisition, dental care, clinician, technician, dental laboratory, dental lab, CAD/CAM, exocad, Ivoclar, Ivotion, dental education, University of Michigan, Ann Arbor, China, Hong Kong, clinical faculty, clinical instructor, clinical scientist, digital center, dental software, workflow integration, laboratory communication, collaboration, fixed restorations, removable prosthetics, dental students, analog skills, future clinicians, innovation, education, training, mentorship, learning, technology adoption, speaker, keynote, global dentistry, international dental community, networking, dental conference, IDS, IDS Germany, podcast listener, Voices From the Bench, Brazil, Paraná, São Paulo, Paraguay, countryside of Brazil, work ethic, laboratory owner, career journey, self-taught, design software, remote design, dental designer, technician training, continuing education, professional growth, dream trip, travel, community, friendships, global connections, social media, podcast community, inspiration, motivation, dental convention, SIOSP, Bite Finder, exocad reseller, product integration, customer feedback, product development, workflow efficiency, dentures, digital dentures, prosthetics, milling, scanners, digital communication, case planning, restorative dentistry, laboratory partnerships, software training, customer support, innovation pipeline, product launches, collaboration, user feedback, education programs, implementation, workflow optimization, dental manufacturing, dental materials, laboratory workflow, digital transformation, future of dentistry, technology leadership, career development, professional networking, international attendees, event experience, Glam Night, exhibition hall, lectures, presentations, hands-on learning, community building, dental professionals, technicians, clinicians, digital solutions, software integration, dental ecosystem, industry partnerships, innovation culture, mentorship, passion for dentistry, lifelong learning, global travel, dental industry, laboratory excellence, teamwork, communication, problem solving, workflow refinement, digital adoption, dental craftsmanship, restorative solutions, removable workflows, fixed workflows, dental innovation, education and training, digital future, customer-driven development, cross-functional collaboration, dental leadership, conference highlights, industry trends, professional inspiration</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.</h3>

<p>This week, Elvis and Barb continue their coverage from exocad Insights 2026 in beautiful Mallorca, Spain, where the conversations are just as valuable as the lectures. The episode starts with <strong>Dr. Zhiqiang Luo</strong>, who shares his perspective on educating the next generation of dentists in an increasingly digital world. The discussion explores how students are adapting to technology, why foundational analog skills still matter, and the challenge of preparing future clinicians for workflows that continue to evolve at a rapid pace. It's an insightful look at where dental education is headed and how digital dentistry is becoming second nature to new graduates.</p>

<p>The conversation then shifts to one of the most memorable encounters from the event as Elvis and Barb sit down with <strong>Alyson Bravo</strong>, a passionate dental technician from Brazil who has traveled across the globe to attend exocad Insights. What starts as a discussion about digital workflows quickly turns into a story about chasing dreams, making connections, and experiencing the international dental community firsthand. Alyson talks about discovering digital dentistry, teaching himself advanced design techniques, and the excitement of finally meeting people he has only known through podcasts, social media, and online education.</p>

<p>The episode wraps up with returning friend of the podcast <strong>Tobias Specht</strong> from Ivoclar. Fresh off several major product announcements, Tobias gives listeners an inside look at the collaboration between Ivoclar and exocad and how customer feedback continues to shape product development. He discusses the integration of Ivotion into the exocad workflow, the importance of training and education, and how Ivoclar works with customers around the globe to refine new products before they ever reach the market.</p><p>Special Guests:  Alyson Bravo, Dr. Zhiqiang Luo, and Tobias Specht.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.</h3>

<p>This week, Elvis and Barb continue their coverage from exocad Insights 2026 in beautiful Mallorca, Spain, where the conversations are just as valuable as the lectures. The episode starts with <strong>Dr. Zhiqiang Luo</strong>, who shares his perspective on educating the next generation of dentists in an increasingly digital world. The discussion explores how students are adapting to technology, why foundational analog skills still matter, and the challenge of preparing future clinicians for workflows that continue to evolve at a rapid pace. It's an insightful look at where dental education is headed and how digital dentistry is becoming second nature to new graduates.</p>

<p>The conversation then shifts to one of the most memorable encounters from the event as Elvis and Barb sit down with <strong>Alyson Bravo</strong>, a passionate dental technician from Brazil who has traveled across the globe to attend exocad Insights. What starts as a discussion about digital workflows quickly turns into a story about chasing dreams, making connections, and experiencing the international dental community firsthand. Alyson talks about discovering digital dentistry, teaching himself advanced design techniques, and the excitement of finally meeting people he has only known through podcasts, social media, and online education.</p>

<p>The episode wraps up with returning friend of the podcast <strong>Tobias Specht</strong> from Ivoclar. Fresh off several major product announcements, Tobias gives listeners an inside look at the collaboration between Ivoclar and exocad and how customer feedback continues to shape product development. He discusses the integration of Ivotion into the exocad workflow, the importance of training and education, and how Ivoclar works with customers around the globe to refine new products before they ever reach the market.</p><p>Special Guests:  Alyson Bravo, Dr. Zhiqiang Luo, and Tobias Specht.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>426: DLAT 2026 Part 3 with Tiffany Prater, Sydney Ribera, Marlin Gohn</title>
  <link>https://www.voicesfromthebench.com/426</link>
  <guid isPermaLink="false">eb214412-9853-4656-8b9b-b52d3c2089c7</guid>
  <pubDate>Mon, 25 May 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/eb214412-9853-4656-8b9b-b52d3c2089c7.mp3" length="59840256" type="audio/mpeg"/>
  <itunes:episode>426</itunes:episode>
  <itunes:title>DLAT 2026 Part 3 with Tiffany Prater, Sydney Ribera, Marlin Gohn</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>At the 2026 DLAT meeting, Tiffany Prater and Sydney Ribera talk about mentorship, orthodontic lab work, and blending creativity with today’s digital workflows. Then Marlin Gohn from Argen shares insights on new zirconia technology, milling strategies, and what labs around the world are doing to stay ahead.</itunes:subtitle>
  <itunes:duration>1:02:15</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://cdn.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/e/eb214412-9853-4656-8b9b-b52d3c2089c7/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hello voices from the bench community, &lt;a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener"&gt;John Wilson&lt;/a&gt; here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener"&gt;PrograMill 7&lt;/a&gt;. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.&lt;/h3&gt;

&lt;p&gt;"LIVE" again at the 2026 &lt;a href="https://dlat.wildapricot.org/" rel="nofollow noopener"&gt;DLAT&lt;/a&gt; meeting, two very different conversations came together around one common theme: the future of dental technology is still being shaped by passionate people willing to learn, teach, and adapt. First, the podcast catches up with returning guest &lt;strong&gt;Tiffany Prater&lt;/strong&gt; from &lt;a href="https://dolortholab.com/" rel="nofollow noopener"&gt;Destination Orthodontic Lab&lt;/a&gt;, who shares how her lab journey has evolved from running a large commercial space with employees to building a smaller, more personal business focused on private practices and hands-on craftsmanship. Alongside her is &lt;strong&gt;Sydney Ribera&lt;/strong&gt;, a young technician discovering orthodontics through mentorship, creativity, and a fascination with bending wire and pouring colorful acrylic retainers. The conversation dives into the realities of learning ortho in today’s digital world, the importance of organizations like the &lt;a href="https://orthodonticresource.com/" rel="nofollow noopener"&gt;Orthodontic Resource Group&lt;/a&gt;, and why mentorship still matters more than ever in a profession where most of the training happens shoulder-to-shoulder.&lt;/p&gt;

&lt;p&gt;Then the crew sits down with &lt;strong&gt;Marlin Gohn&lt;/strong&gt; from &lt;a href="https://argen.com/en/us/#/" rel="nofollow noopener"&gt;Argen&lt;/a&gt; to talk about everything from next-generation zirconia to massive dental labs in China and the surprisingly common mistakes labs make when choosing disc sizes for milling. Marlin breaks down Argen’s new gradient translucency zirconia, explains why nesting strategy matters more than most labs realize, and shares real-world troubleshooting tips that can save labs time, money, and remakes. The conversation also wanders through SLM frameworks, milled gold crowns, PFMs, translating lectures in China, and why some old-school techniques still outperform the newest trends. &lt;/p&gt;&lt;p&gt;Special Guests: Marlin Gohn CDT, Sydney Ribera, and Tiffany Prater CDT.&lt;/p&gt;</description>
  <itunes:keywords>orthodontics, orthodontic lab, ortho tech, dental lab, dental technology, DLAT, ORG, Orthodontic Resource Group, Argen, zirconia, gradient translucency, GT zirconia, multilayer zirconia, dental milling, CAD/CAM, digital dentistry, Invisalign, retainers, Hawley retainers, acrylic, wire bending, laser welder, soldering, laser welding, printed models, digital workflow, private practice, orthodontic appliances, acrylic designs, tie-dye retainers, glow in the dark acrylic, JBC acrylics, EasyRx, dental creativity, dental artistry, mentorship, training, dental assisting, hygiene school, orthodontic conference, dental conference, lab owner, dental technician, dental education, public speaking, dental community, orthodontic education, dental manufacturing, SLM, selective laser melting, PFM, porcelain fused to metal, milled gold crowns, implant crowns, full arch zirconia, nesting, zirconia discs, milling strategies, sintering, translucency, incisal translucency, posterior crowns, anterior crowns, dental materials, dental labs in China, Guangzhou, dental lectures, dental presentations, translators, Cantonese, Mandarin, FDA, dental regulations, analog dentistry, digital dentures, printed dentures, dental frameworks, implant platforms, milling machines, polishing, furnaces, calibration, dental troubleshooting, crown retention, dental cements, bonding, primers, saline cleaning, crown failures, dental workflow, lab efficiency, dental innovation, dental industry, lab technology, dental equipment, orthodontic retainers, acrylic pouring, dental mentors, orthodontic mentorship, hands-on learning, dental podcast, Voices From the Bench, dental lab podcast, dental technicians, dental craftsmanship, orthodontic appliances, private labs, dental business, small business, entrepreneurship, dental networking, industry trends, dental support, vendor booths, conference lectures, continuing education, dental materials science, aesthetic dentistry, zirconia crowns, crown milling, implant dentistry, restorative dentistry, dental manufacturing, Texas freeze, lab life, dental humor, dental stories, ortho community, dental collaboration, dental future, lab management, dental innovation, dental artistry, custom retainers, orthodontic creativity, dental CAD, milling burs, nesting supports, dental finishing, occlusion, crown aesthetics, dental technology trends, dental mentorship, orthodontic workflow, dental digital transformation</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>"LIVE" again at the 2026 <a href="https://dlat.wildapricot.org/" rel="nofollow noopener">DLAT</a> meeting, two very different conversations came together around one common theme: the future of dental technology is still being shaped by passionate people willing to learn, teach, and adapt. First, the podcast catches up with returning guest <strong>Tiffany Prater</strong> from <a href="https://dolortholab.com/" rel="nofollow noopener">Destination Orthodontic Lab</a>, who shares how her lab journey has evolved from running a large commercial space with employees to building a smaller, more personal business focused on private practices and hands-on craftsmanship. Alongside her is <strong>Sydney Ribera</strong>, a young technician discovering orthodontics through mentorship, creativity, and a fascination with bending wire and pouring colorful acrylic retainers. The conversation dives into the realities of learning ortho in today’s digital world, the importance of organizations like the <a href="https://orthodonticresource.com/" rel="nofollow noopener">Orthodontic Resource Group</a>, and why mentorship still matters more than ever in a profession where most of the training happens shoulder-to-shoulder.</p>

<p>Then the crew sits down with <strong>Marlin Gohn</strong> from <a href="https://argen.com/en/us/#/" rel="nofollow noopener">Argen</a> to talk about everything from next-generation zirconia to massive dental labs in China and the surprisingly common mistakes labs make when choosing disc sizes for milling. Marlin breaks down Argen’s new gradient translucency zirconia, explains why nesting strategy matters more than most labs realize, and shares real-world troubleshooting tips that can save labs time, money, and remakes. The conversation also wanders through SLM frameworks, milled gold crowns, PFMs, translating lectures in China, and why some old-school techniques still outperform the newest trends. </p><p>Special Guests: Marlin Gohn CDT, Sydney Ribera, and Tiffany Prater CDT.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>"LIVE" again at the 2026 <a href="https://dlat.wildapricot.org/" rel="nofollow noopener">DLAT</a> meeting, two very different conversations came together around one common theme: the future of dental technology is still being shaped by passionate people willing to learn, teach, and adapt. First, the podcast catches up with returning guest <strong>Tiffany Prater</strong> from <a href="https://dolortholab.com/" rel="nofollow noopener">Destination Orthodontic Lab</a>, who shares how her lab journey has evolved from running a large commercial space with employees to building a smaller, more personal business focused on private practices and hands-on craftsmanship. Alongside her is <strong>Sydney Ribera</strong>, a young technician discovering orthodontics through mentorship, creativity, and a fascination with bending wire and pouring colorful acrylic retainers. The conversation dives into the realities of learning ortho in today’s digital world, the importance of organizations like the <a href="https://orthodonticresource.com/" rel="nofollow noopener">Orthodontic Resource Group</a>, and why mentorship still matters more than ever in a profession where most of the training happens shoulder-to-shoulder.</p>

<p>Then the crew sits down with <strong>Marlin Gohn</strong> from <a href="https://argen.com/en/us/#/" rel="nofollow noopener">Argen</a> to talk about everything from next-generation zirconia to massive dental labs in China and the surprisingly common mistakes labs make when choosing disc sizes for milling. Marlin breaks down Argen’s new gradient translucency zirconia, explains why nesting strategy matters more than most labs realize, and shares real-world troubleshooting tips that can save labs time, money, and remakes. The conversation also wanders through SLM frameworks, milled gold crowns, PFMs, translating lectures in China, and why some old-school techniques still outperform the newest trends. </p><p>Special Guests: Marlin Gohn CDT, Sydney Ribera, and Tiffany Prater CDT.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>421: Katherine Steinbock-Dyke: From Girl Scout Cookies to CEO of Whip Mix</title>
  <link>https://www.voicesfromthebench.com/421</link>
  <guid isPermaLink="false">60b6ea9f-000d-488c-83f9-f033b0efa54b</guid>
  <pubDate>Mon, 20 Apr 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/60b6ea9f-000d-488c-83f9-f033b0efa54b.mp3" length="61326777" type="audio/mpeg"/>
  <itunes:episode>421</itunes:episode>
  <itunes:title>Katherine Steinbock-Dyke: From Girl Scout Cookies to CEO of Whip Mix</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week we chat with Katherine Steinbock-Dyke of Whip Mix about growing up in a family-run dental company and unexpectedly working her way to CEO. She shares her path from HR and corporate roles into operations, product development, and ultimately leadership—highlighting the balance between tradition and innovation in today’s evolving lab landscape. The episode mixes stories of continuous improvement, digital transitions, and industry travel, all wrapped in the perspective of someone focused on keeping a legacy company relevant for the future.</itunes:subtitle>
  <itunes:duration>1:03:48</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://cdn.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/6/60b6ea9f-000d-488c-83f9-f033b0efa54b/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!&lt;/h3&gt;

&lt;h3&gt;If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I&lt;a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener"&gt;PS e.max Ceram Art&lt;/a&gt;. Create stunning depth and lifelike color in as little as one firing.&lt;/h3&gt;

&lt;h3&gt;Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;CAM has been a major topic lately, and a lot of that conversation keeps coming back to &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt;. But instead of just talking about the software itself, it’s worth looking at real-world experience. &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt; has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.&lt;/h3&gt;

&lt;p&gt;This week, Elvis and Barb sits down with Katherine Steinbock-Dyke of &lt;a href="https://whipmix.com/" rel="nofollow noopener"&gt;Whip Mix&lt;/a&gt; to talk legacy, leadership, and the evolution of a family-run powerhouse in the dental industry. As part of the Steinbock lineage, Katherine shares what it was like growing up around the business—from selling Girl Scout cookies on the shop floor to eventually stepping into the CEO role. Her journey wasn’t a straight line, starting instead in international business and corporate HR before finding her way back to Whip Mix and working her way through multiple roles across the company.&lt;/p&gt;

&lt;p&gt;The conversation dives into the realities of running a multi-generational company in a rapidly changing industry. Katherine talks about balancing tradition with innovation, from gypsum and articulators to digital workflows and resin development. She opens up about the challenges of staying relevant, the importance of continuous improvement (hello, WIN program), and what it really means to lead a team she genuinely cares about.&lt;/p&gt;

&lt;p&gt;Along the way, there’s plenty of classic bench banter—everything from assembling pizzas at Papa John’s to the chaos of early 3D printing workflows and navigating massive trade shows like IDS. The episode wraps with a look at where Whip Mix is headed, Katherine’s focus on reconnecting with labs and customers, and how the next generation is shaping the future of dental manufacturing while respecting its roots.&lt;/p&gt;&lt;p&gt;Special Guest: Katherine Steinbock-Dyke.&lt;/p&gt;</description>
  <itunes:keywords>dental, technician, laboratory, voices from the bench, dental technician, Whip Mix, Katherine Steinbock-Dyke, dental lab, dental industry, dental technology, dental materials, gypsum, articulators, dental resins, digital dentistry, analog dentistry, CAD CAM, 3D printing, Asiga, dental manufacturing, family business, leadership, CEO, next generation, succession planning, business evolution, innovation, continuous improvement, WIN program, workflow efficiency, operations, production, product development, HR, human resources, employee benefits, corporate culture, team building, management, entrepreneurship, legacy, heritage, dental education, dental schools, lab workflow, dental technicians, bench work, podcasts, Voices From the Bench, industry insights, trade shows, IDS, Lab Day, international business, global markets, Latin America, Australia, Europe, networking, mentorship, career growth, storytelling, dental community, lab life, analog vs digital, hybrid workflow, dental equipment, mixers, furnaces, model trimmers, materials science, polymers, dental labs, small business, large labs, industry trends, future of dentistry, innovation strategy, relevance, customer relationships, dealer network, partnerships, collaboration, lab owners, technicians life, bench culture</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>CAM has been a major topic lately, and a lot of that conversation keeps coming back to <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a>. But instead of just talking about the software itself, it’s worth looking at real-world experience. <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a> has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.</h3>

<p>This week, Elvis and Barb sits down with Katherine Steinbock-Dyke of <a href="https://whipmix.com/" rel="nofollow noopener">Whip Mix</a> to talk legacy, leadership, and the evolution of a family-run powerhouse in the dental industry. As part of the Steinbock lineage, Katherine shares what it was like growing up around the business—from selling Girl Scout cookies on the shop floor to eventually stepping into the CEO role. Her journey wasn’t a straight line, starting instead in international business and corporate HR before finding her way back to Whip Mix and working her way through multiple roles across the company.</p>

<p>The conversation dives into the realities of running a multi-generational company in a rapidly changing industry. Katherine talks about balancing tradition with innovation, from gypsum and articulators to digital workflows and resin development. She opens up about the challenges of staying relevant, the importance of continuous improvement (hello, WIN program), and what it really means to lead a team she genuinely cares about.</p>

<p>Along the way, there’s plenty of classic bench banter—everything from assembling pizzas at Papa John’s to the chaos of early 3D printing workflows and navigating massive trade shows like IDS. The episode wraps with a look at where Whip Mix is headed, Katherine’s focus on reconnecting with labs and customers, and how the next generation is shaping the future of dental manufacturing while respecting its roots.</p><p>Special Guest: Katherine Steinbock-Dyke.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>CAM has been a major topic lately, and a lot of that conversation keeps coming back to <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a>. But instead of just talking about the software itself, it’s worth looking at real-world experience. <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a> has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.</h3>

<p>This week, Elvis and Barb sits down with Katherine Steinbock-Dyke of <a href="https://whipmix.com/" rel="nofollow noopener">Whip Mix</a> to talk legacy, leadership, and the evolution of a family-run powerhouse in the dental industry. As part of the Steinbock lineage, Katherine shares what it was like growing up around the business—from selling Girl Scout cookies on the shop floor to eventually stepping into the CEO role. Her journey wasn’t a straight line, starting instead in international business and corporate HR before finding her way back to Whip Mix and working her way through multiple roles across the company.</p>

<p>The conversation dives into the realities of running a multi-generational company in a rapidly changing industry. Katherine talks about balancing tradition with innovation, from gypsum and articulators to digital workflows and resin development. She opens up about the challenges of staying relevant, the importance of continuous improvement (hello, WIN program), and what it really means to lead a team she genuinely cares about.</p>

<p>Along the way, there’s plenty of classic bench banter—everything from assembling pizzas at Papa John’s to the chaos of early 3D printing workflows and navigating massive trade shows like IDS. The episode wraps with a look at where Whip Mix is headed, Katherine’s focus on reconnecting with labs and customers, and how the next generation is shaping the future of dental manufacturing while respecting its roots.</p><p>Special Guest: Katherine Steinbock-Dyke.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>419: Katherine Wilcox Wants You To Work EviSmarter and Not Harder</title>
  <link>https://www.voicesfromthebench.com/419</link>
  <guid isPermaLink="false">31c3fa7c-62c8-49ec-9895-cf170eeabf1a</guid>
  <pubDate>Mon, 06 Apr 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/31c3fa7c-62c8-49ec-9895-cf170eeabf1a.mp3" length="64453112" type="audio/mpeg"/>
  <itunes:episode>419</itunes:episode>
  <itunes:title>Katherine Wilcox Wants You To Work EviSmarter and Not Harder</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Elvis and Barb sit down with Katherine Wilcox to talk about her journey from avoiding small talk as a dental assistant to thriving as a lab tech and eventually moving into the world of digital workflows and software. She shares how outsourcing design services exploded during COVID and became a lifeline for labs trying to manage workload and staffing challenges. The conversation highlights how EviSmart is helping labs automate workflows, reduce manual tasks, and bring order to the chaos of digital dentistry.</itunes:subtitle>
  <itunes:duration>1:07:04</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://cdn.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/3/31c3fa7c-62c8-49ec-9895-cf170eeabf1a/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!&lt;/h3&gt;

&lt;h3&gt;If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I&lt;a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener"&gt;PS e.max Ceram Art&lt;/a&gt;. Create stunning depth and lifelike color in as little as one firing.&lt;/h3&gt;

&lt;h3&gt;Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;When it comes to digital dentures, design is easy—manufacturing is where things get messy.&lt;/h3&gt;

&lt;h3&gt;That’s why the Elevate Denture Solution brings it all together. Built by &lt;a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow noopener"&gt;Roland DGSHAPE&lt;/a&gt;, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;, and &lt;a href="https://www.follow-me-tech.com/" rel="nofollow noopener"&gt;FOLLOW-ME! Technology Group&lt;/a&gt;, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.&lt;/h3&gt;

&lt;h3&gt;Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.&lt;/h3&gt;

&lt;p&gt;This week, Elvis and Barb finally track down the always-on-the-move Katie (now Katherine!) Wilcox to hear her journey from dental assisting to lab tech to helping shape one of the industry’s fastest-growing digital solutions companies. What starts as a conversation about avoiding small talk and loving lab life quickly turns into a deep dive into outsourcing, automation, and how labs are surviving (and thriving) in a post-COVID world.&lt;/p&gt;

&lt;p&gt;Katherine shares how her early curiosity in the back of a dental office led her into dental technology, why she fell in love with the bench, and what pulled her out of it into sales and software. From cold-calling labs during COVID to helping scale a global design center, she offers a behind-the-scenes look at how outsourcing evolved from “no way” to “no-brainer” for labs trying to manage workload and staffing challenges.&lt;/p&gt;

&lt;p&gt;The conversation shifts into the evolution from Evident to &lt;a href="https://evismart.com/" rel="nofollow noopener"&gt;EviSmart&lt;/a&gt;, where the focus is now on automation, workflow optimization, and reducing the chaos of digital file management. Katherine breaks down how connecting systems, eliminating repetitive tasks, and adding AI-driven QC is helping labs do more with less—without sacrificing quality.&lt;/p&gt;

&lt;h3&gt;Join us at &lt;a href="https://exocad.com/insights-2026" rel="nofollow noopener"&gt;exocad Insights 2026&lt;/a&gt;, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.&lt;/h3&gt;

&lt;h3&gt;Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.&lt;/h3&gt;

&lt;h3&gt;Tickets are limited. Visit exocad.com/insights-2026 and use code &lt;strong&gt;VFTBPalma15&lt;/strong&gt; for 15% off.&lt;/h3&gt;&lt;p&gt;Special Guest: Katherine Wilcox.&lt;/p&gt;</description>
  <itunes:keywords>dental, technician, laboratory,voices from the bench, dental lab, dental technician, EviSmart, Evident, digital dentistry, CAD design, outsourcing, design center, workflow automation, lab software, COVID impact, staffing shortages, efficiency, productivity, lab management, case entry, AI, quality control, digital workflow, file management, scanning, iTero, 3Shape, Trios, data integration, process optimization, customer service, lab growth, outsourcing design, Philippines, Manila, dental technology, innovation, industry trends</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>When it comes to digital dentures, design is easy—manufacturing is where things get messy.</h3>

<h3>That’s why the Elevate Denture Solution brings it all together. Built by <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow noopener">Roland DGSHAPE</a>, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>, and <a href="https://www.follow-me-tech.com/" rel="nofollow noopener">FOLLOW-ME! Technology Group</a>, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.</h3>

<h3>Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.</h3>

<p>This week, Elvis and Barb finally track down the always-on-the-move Katie (now Katherine!) Wilcox to hear her journey from dental assisting to lab tech to helping shape one of the industry’s fastest-growing digital solutions companies. What starts as a conversation about avoiding small talk and loving lab life quickly turns into a deep dive into outsourcing, automation, and how labs are surviving (and thriving) in a post-COVID world.</p>

<p>Katherine shares how her early curiosity in the back of a dental office led her into dental technology, why she fell in love with the bench, and what pulled her out of it into sales and software. From cold-calling labs during COVID to helping scale a global design center, she offers a behind-the-scenes look at how outsourcing evolved from “no way” to “no-brainer” for labs trying to manage workload and staffing challenges.</p>

<p>The conversation shifts into the evolution from Evident to <a href="https://evismart.com/" rel="nofollow noopener">EviSmart</a>, where the focus is now on automation, workflow optimization, and reducing the chaos of digital file management. Katherine breaks down how connecting systems, eliminating repetitive tasks, and adding AI-driven QC is helping labs do more with less—without sacrificing quality.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow noopener">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Katherine Wilcox.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>When it comes to digital dentures, design is easy—manufacturing is where things get messy.</h3>

<h3>That’s why the Elevate Denture Solution brings it all together. Built by <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow noopener">Roland DGSHAPE</a>, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>, and <a href="https://www.follow-me-tech.com/" rel="nofollow noopener">FOLLOW-ME! Technology Group</a>, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.</h3>

<h3>Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.</h3>

<p>This week, Elvis and Barb finally track down the always-on-the-move Katie (now Katherine!) Wilcox to hear her journey from dental assisting to lab tech to helping shape one of the industry’s fastest-growing digital solutions companies. What starts as a conversation about avoiding small talk and loving lab life quickly turns into a deep dive into outsourcing, automation, and how labs are surviving (and thriving) in a post-COVID world.</p>

<p>Katherine shares how her early curiosity in the back of a dental office led her into dental technology, why she fell in love with the bench, and what pulled her out of it into sales and software. From cold-calling labs during COVID to helping scale a global design center, she offers a behind-the-scenes look at how outsourcing evolved from “no way” to “no-brainer” for labs trying to manage workload and staffing challenges.</p>

<p>The conversation shifts into the evolution from Evident to <a href="https://evismart.com/" rel="nofollow noopener">EviSmart</a>, where the focus is now on automation, workflow optimization, and reducing the chaos of digital file management. Katherine breaks down how connecting systems, eliminating repetitive tasks, and adding AI-driven QC is helping labs do more with less—without sacrificing quality.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow noopener">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Katherine Wilcox.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>417: Lab Day Chicago 2026 Part 3 with Frederic Rapp, Casey Baldwin, &amp; Darin Lockaby</title>
  <link>https://www.voicesfromthebench.com/417</link>
  <guid isPermaLink="false">4dc2dc2e-1920-42ad-96ce-6cc969420e3f</guid>
  <pubDate>Mon, 23 Mar 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/4dc2dc2e-1920-42ad-96ce-6cc969420e3f.mp3" length="69894940" type="audio/mpeg"/>
  <itunes:episode>417</itunes:episode>
  <itunes:title>Lab Day Chicago 2026 Part 3 with Frederic Rapp, Casey Baldwin, &amp; Darin Lockaby</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Live from the Ivoclar Ballroom at Lab Day 2026, Elvis and Barb talk with Frederic Rapp about his journey from a small family lab to scaling a 150-person operation and now helping labs unlock their data with icortica. Then Casey Baldwin (Ivoclar) and Darin Lockaby (DESS) join to break down their new plug-and-play workflow for milling FDA-compliant abutments in-house—giving labs more control and better margins.</itunes:subtitle>
  <itunes:duration>1:12:44</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://cdn.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/4/4dc2dc2e-1920-42ad-96ce-6cc969420e3f/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!&lt;/h3&gt;

&lt;h3&gt;If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I&lt;a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener"&gt;PS e.max Ceram Art&lt;/a&gt;. Create stunning depth and lifelike color in as little as one firing.&lt;/h3&gt;

&lt;h3&gt;Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;When it comes to digital dentures, design is easy—manufacturing is where things get messy.&lt;/h3&gt;

&lt;h3&gt;That’s why the Elevate Denture Solution brings it all together. Built by &lt;a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow noopener"&gt;Roland DGSHAPE&lt;/a&gt;, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;, and &lt;a href="https://www.follow-me-tech.com/" rel="nofollow noopener"&gt;FOLLOW-ME! Technology Group&lt;/a&gt;, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.&lt;/h3&gt;

&lt;h3&gt;Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.&lt;/h3&gt;

&lt;p&gt;"Live" from the Ivoclar ballroom at Lab Day 2026, Elvis and Barb dives into conversations that perfectly capture what this industry is all about—innovation, relationships, and a whole lot of nerding out.&lt;/p&gt;

&lt;p&gt;We kick things off with &lt;strong&gt;Frederic Rapp&lt;/strong&gt;, who went from growing up in his dad’s basement lab in France to scaling it into one of the largest labs in Europe. After selling the business, he found his way back into the industry through innovation—helping labs unlock the gold mine sitting inside their own data with &lt;a href="https://www.icortica.com/" rel="nofollow noopener"&gt;icortica&lt;/a&gt;. From dashboards to AI-driven insights and even voice-activated notes in the parking lot, it’s all about working smarter, not harder… and maybe not looking like an idiot when you walk into a doctor’s office.&lt;/p&gt;

&lt;p&gt;Then things shift to a great partnership with &lt;strong&gt;Casey Baldwin&lt;/strong&gt; and &lt;strong&gt;Darin Lockaby&lt;/strong&gt;, where we get into a seriously cool collaboration between &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; and &lt;a href="https://www.dess-usa.com/" rel="nofollow noopener"&gt;DESS&lt;/a&gt;. Think plug-and-play workflows that let labs mill their own abutments in-house—FDA compliant, streamlined, and actually simple. With margins tighter than ever, this kind of control over production isn’t just nice… it’s becoming necessary.&lt;/p&gt;

&lt;p&gt;From scaling labs to scaling data, from implants to AI, this episode is packed with insight, laughs, and a clear message: the labs that embrace technology (without losing the human touch) are the ones that are going to win.&lt;/p&gt;

&lt;h3&gt;Join us at &lt;a href="https://exocad.com/insights-2026" rel="nofollow noopener"&gt;exocad Insights 2026&lt;/a&gt;, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.&lt;/h3&gt;

&lt;h3&gt;Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.&lt;/h3&gt;

&lt;h3&gt;Tickets are limited. Visit exocad.com/insights-2026 and use code &lt;strong&gt;VFTBPalma15&lt;/strong&gt; for 15% off.&lt;/h3&gt;&lt;p&gt;Special Guests: Casey Baldwin, Darin Lockaby, and Frederic Rapp.&lt;/p&gt;</description>
  <itunes:keywords>dental, technician, laboratory,voices from the bench, LabDay, Ivoclar, ballroom, live podcast, Frédéric Rapp, Elvis, Barb, Casey Baldwin, Darren Lockerby, DES, iCortica, Rob Nazel, Bob Cohen, Open Implants, Crown Ceram, dental lab, dental technician, engineering, mechanical engineering, rapid prototyping, digital dentistry, innovation, private equity, consolidation, lab growth, team building, leadership, data, database, analytics, dashboards, AI, automation, workflow, LMS, lab management system, Magic Touch, ABS, GreatLab, integration, API, software, technology, insights, customer retention, customer behavior, onboarding, case tracking, reporting, real-time data, alerts, notifications, sales strategy, business development, relationships, efficiency, productivity, chairside, reps, field work, customer service, follow-up, communication, notes, voice input, AI assistant, tasks, scheduling, opportunity tracking, cross-selling, upselling, revenue growth, cost of acquisition, profitability, margins, scalability, digital workflow, implants, implant workflow, abutments, milling, PM7, Programill 7, Ivotion, zirconia, emax, wet milling, dry milling, calibration, CAM software, Hyperdent, Exocad, 3Shape, Dental Wings, intraoral scanner, IOS, FDA compliance, 510k, validation, plug and play, PnP, manufacturing, quality control, OEM, tie bases, blanks, custom abutments, stock abutments, workflow control, turnaround time, in-house production, outsourcing, price pressure, industry trends, collaboration, partnership, innovation, materials, CeramArt, characterization, aesthetics, removable, fixed, digital dentures, lab efficiency, automation tools, future tech, AI in dentistry, global industry, Europe labs, US labs, Canada, Australia, scaling, entrepreneurship, craftsmanship, education, training, lab life, dental community, networking, Lab Day energy</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>When it comes to digital dentures, design is easy—manufacturing is where things get messy.</h3>

<h3>That’s why the Elevate Denture Solution brings it all together. Built by <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow noopener">Roland DGSHAPE</a>, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>, and <a href="https://www.follow-me-tech.com/" rel="nofollow noopener">FOLLOW-ME! Technology Group</a>, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.</h3>

<h3>Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.</h3>

<p>"Live" from the Ivoclar ballroom at Lab Day 2026, Elvis and Barb dives into conversations that perfectly capture what this industry is all about—innovation, relationships, and a whole lot of nerding out.</p>

<p>We kick things off with <strong>Frederic Rapp</strong>, who went from growing up in his dad’s basement lab in France to scaling it into one of the largest labs in Europe. After selling the business, he found his way back into the industry through innovation—helping labs unlock the gold mine sitting inside their own data with <a href="https://www.icortica.com/" rel="nofollow noopener">icortica</a>. From dashboards to AI-driven insights and even voice-activated notes in the parking lot, it’s all about working smarter, not harder… and maybe not looking like an idiot when you walk into a doctor’s office.</p>

<p>Then things shift to a great partnership with <strong>Casey Baldwin</strong> and <strong>Darin Lockaby</strong>, where we get into a seriously cool collaboration between <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a> and <a href="https://www.dess-usa.com/" rel="nofollow noopener">DESS</a>. Think plug-and-play workflows that let labs mill their own abutments in-house—FDA compliant, streamlined, and actually simple. With margins tighter than ever, this kind of control over production isn’t just nice… it’s becoming necessary.</p>

<p>From scaling labs to scaling data, from implants to AI, this episode is packed with insight, laughs, and a clear message: the labs that embrace technology (without losing the human touch) are the ones that are going to win.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow noopener">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guests: Casey Baldwin, Darin Lockaby, and Frederic Rapp.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>When it comes to digital dentures, design is easy—manufacturing is where things get messy.</h3>

<h3>That’s why the Elevate Denture Solution brings it all together. Built by <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow noopener">Roland DGSHAPE</a>, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>, and <a href="https://www.follow-me-tech.com/" rel="nofollow noopener">FOLLOW-ME! Technology Group</a>, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.</h3>

<h3>Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.</h3>

<p>"Live" from the Ivoclar ballroom at Lab Day 2026, Elvis and Barb dives into conversations that perfectly capture what this industry is all about—innovation, relationships, and a whole lot of nerding out.</p>

<p>We kick things off with <strong>Frederic Rapp</strong>, who went from growing up in his dad’s basement lab in France to scaling it into one of the largest labs in Europe. After selling the business, he found his way back into the industry through innovation—helping labs unlock the gold mine sitting inside their own data with <a href="https://www.icortica.com/" rel="nofollow noopener">icortica</a>. From dashboards to AI-driven insights and even voice-activated notes in the parking lot, it’s all about working smarter, not harder… and maybe not looking like an idiot when you walk into a doctor’s office.</p>

<p>Then things shift to a great partnership with <strong>Casey Baldwin</strong> and <strong>Darin Lockaby</strong>, where we get into a seriously cool collaboration between <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a> and <a href="https://www.dess-usa.com/" rel="nofollow noopener">DESS</a>. Think plug-and-play workflows that let labs mill their own abutments in-house—FDA compliant, streamlined, and actually simple. With margins tighter than ever, this kind of control over production isn’t just nice… it’s becoming necessary.</p>

<p>From scaling labs to scaling data, from implants to AI, this episode is packed with insight, laughs, and a clear message: the labs that embrace technology (without losing the human touch) are the ones that are going to win.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow noopener">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guests: Casey Baldwin, Darin Lockaby, and Frederic Rapp.</p>]]>
  </itunes:summary>
</item>
  </channel>
</rss>
