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    <fireside:genDate>Mon, 22 Jun 2026 14:45:31 +0000</fireside:genDate>
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    <title>Voices from The Bench - Episodes Tagged with “Industry Trends”</title>
    <link>https://www.voicesfromthebench.com/tags/industry%20trends</link>
    <pubDate>Mon, 22 Jun 2026 06:00:00 -0400</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</itunes:summary>
    <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/cover.jpg?v=3"/>
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    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Dahl &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
    </itunes:owner>
<itunes:category text="Health &amp; Fitness">
  <itunes:category text="Medicine"/>
</itunes:category>
<itunes:category text="Science">
  <itunes:category text="Life Sciences"/>
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<item>
  <title>430: exocad Insights 2026 Part 4: Dr. Zhiqiang Luo, Alyson Bravo, &amp; Tobias Specht</title>
  <link>https://www.voicesfromthebench.com/430</link>
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  <pubDate>Mon, 22 Jun 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
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  <itunes:episode>430</itunes:episode>
  <itunes:title>exocad Insights 2026 Part 4: Dr. Zhiqiang Luo, Alyson Bravo, &amp; Tobias Specht</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week from exocad Insights 2026 in Mallorca, Elvis and Barb sit down with Dr. Zhiqiang Luo to discuss how dental education is evolving alongside rapidly advancing digital workflows and why strong analog fundamentals still matter. They also meet Alyson Bravo, a dental technician from Brazil whose journey to the event highlights the power of digital dentistry, global connections, and lifelong learning. Rounding out the episode, Tobias Specht from Ivoclar shares insights into the company's latest innovations, its ongoing collaboration with exocad, and how customer feedback continues to shape the future of digital dental technology.</itunes:subtitle>
  <itunes:duration>1:07:53</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;h3&gt;Hello voices from the bench community, &lt;a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener"&gt;John Wilson&lt;/a&gt; here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener"&gt;PrograMill 7&lt;/a&gt;. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.&lt;/h3&gt;

&lt;p&gt;This week, Elvis and Barb continue their coverage from exocad Insights 2026 in beautiful Mallorca, Spain, where the conversations are just as valuable as the lectures. The episode starts with &lt;strong&gt;Dr. Zhiqiang Luo&lt;/strong&gt;, who shares his perspective on educating the next generation of dentists in an increasingly digital world. The discussion explores how students are adapting to technology, why foundational analog skills still matter, and the challenge of preparing future clinicians for workflows that continue to evolve at a rapid pace. It's an insightful look at where dental education is headed and how digital dentistry is becoming second nature to new graduates.&lt;/p&gt;

&lt;p&gt;The conversation then shifts to one of the most memorable encounters from the event as Elvis and Barb sit down with &lt;strong&gt;Alyson Bravo&lt;/strong&gt;, a passionate dental technician from Brazil who has traveled across the globe to attend exocad Insights. What starts as a discussion about digital workflows quickly turns into a story about chasing dreams, making connections, and experiencing the international dental community firsthand. Alyson talks about discovering digital dentistry, teaching himself advanced design techniques, and the excitement of finally meeting people he has only known through podcasts, social media, and online education.&lt;/p&gt;

&lt;p&gt;The episode wraps up with returning friend of the podcast &lt;strong&gt;Tobias Specht&lt;/strong&gt; from Ivoclar. Fresh off several major product announcements, Tobias gives listeners an inside look at the collaboration between Ivoclar and exocad and how customer feedback continues to shape product development. He discusses the integration of Ivotion into the exocad workflow, the importance of training and education, and how Ivoclar works with customers around the globe to refine new products before they ever reach the market.&lt;/p&gt;

&lt;p&gt;Special Guests:  Alyson Bravo, Dr. Zhiqiang Luo, and Tobias Specht.&lt;/p&gt;
</description>
  <itunes:keywords>exocad Insights 2026, Mallorca, Majorca, Spain, digital dentistry, digital workflow, dental technology, data acquisition, dental care, clinician, technician, dental laboratory, dental lab, CAD/CAM, exocad, Ivoclar, Ivotion, dental education, University of Michigan, Ann Arbor, China, Hong Kong, clinical faculty, clinical instructor, clinical scientist, digital center, dental software, workflow integration, laboratory communication, collaboration, fixed restorations, removable prosthetics, dental students, analog skills, future clinicians, innovation, education, training, mentorship, learning, technology adoption, speaker, keynote, global dentistry, international dental community, networking, dental conference, IDS, IDS Germany, podcast listener, Voices From the Bench, Brazil, Paraná, São Paulo, Paraguay, countryside of Brazil, work ethic, laboratory owner, career journey, self-taught, design software, remote design, dental designer, technician training, continuing education, professional growth, dream trip, travel, community, friendships, global connections, social media, podcast community, inspiration, motivation, dental convention, SIOSP, Bite Finder, exocad reseller, product integration, customer feedback, product development, workflow efficiency, dentures, digital dentures, prosthetics, milling, scanners, digital communication, case planning, restorative dentistry, laboratory partnerships, software training, customer support, innovation pipeline, product launches, collaboration, user feedback, education programs, implementation, workflow optimization, dental manufacturing, dental materials, laboratory workflow, digital transformation, future of dentistry, technology leadership, career development, professional networking, international attendees, event experience, Glam Night, exhibition hall, lectures, presentations, hands-on learning, community building, dental professionals, technicians, clinicians, digital solutions, software integration, dental ecosystem, industry partnerships, innovation culture, mentorship, passion for dentistry, lifelong learning, global travel, dental industry, laboratory excellence, teamwork, communication, problem solving, workflow refinement, digital adoption, dental craftsmanship, restorative solutions, removable workflows, fixed workflows, dental innovation, education and training, digital future, customer-driven development, cross-functional collaboration, dental leadership, conference highlights, industry trends, professional inspiration</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.</h3>

<p>This week, Elvis and Barb continue their coverage from exocad Insights 2026 in beautiful Mallorca, Spain, where the conversations are just as valuable as the lectures. The episode starts with <strong>Dr. Zhiqiang Luo</strong>, who shares his perspective on educating the next generation of dentists in an increasingly digital world. The discussion explores how students are adapting to technology, why foundational analog skills still matter, and the challenge of preparing future clinicians for workflows that continue to evolve at a rapid pace. It's an insightful look at where dental education is headed and how digital dentistry is becoming second nature to new graduates.</p>

<p>The conversation then shifts to one of the most memorable encounters from the event as Elvis and Barb sit down with <strong>Alyson Bravo</strong>, a passionate dental technician from Brazil who has traveled across the globe to attend exocad Insights. What starts as a discussion about digital workflows quickly turns into a story about chasing dreams, making connections, and experiencing the international dental community firsthand. Alyson talks about discovering digital dentistry, teaching himself advanced design techniques, and the excitement of finally meeting people he has only known through podcasts, social media, and online education.</p>

<p>The episode wraps up with returning friend of the podcast <strong>Tobias Specht</strong> from Ivoclar. Fresh off several major product announcements, Tobias gives listeners an inside look at the collaboration between Ivoclar and exocad and how customer feedback continues to shape product development. He discusses the integration of Ivotion into the exocad workflow, the importance of training and education, and how Ivoclar works with customers around the globe to refine new products before they ever reach the market.</p><p>Special Guests:  Alyson Bravo, Dr. Zhiqiang Luo, and Tobias Specht.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.</h3>

<p>This week, Elvis and Barb continue their coverage from exocad Insights 2026 in beautiful Mallorca, Spain, where the conversations are just as valuable as the lectures. The episode starts with <strong>Dr. Zhiqiang Luo</strong>, who shares his perspective on educating the next generation of dentists in an increasingly digital world. The discussion explores how students are adapting to technology, why foundational analog skills still matter, and the challenge of preparing future clinicians for workflows that continue to evolve at a rapid pace. It's an insightful look at where dental education is headed and how digital dentistry is becoming second nature to new graduates.</p>

<p>The conversation then shifts to one of the most memorable encounters from the event as Elvis and Barb sit down with <strong>Alyson Bravo</strong>, a passionate dental technician from Brazil who has traveled across the globe to attend exocad Insights. What starts as a discussion about digital workflows quickly turns into a story about chasing dreams, making connections, and experiencing the international dental community firsthand. Alyson talks about discovering digital dentistry, teaching himself advanced design techniques, and the excitement of finally meeting people he has only known through podcasts, social media, and online education.</p>

<p>The episode wraps up with returning friend of the podcast <strong>Tobias Specht</strong> from Ivoclar. Fresh off several major product announcements, Tobias gives listeners an inside look at the collaboration between Ivoclar and exocad and how customer feedback continues to shape product development. He discusses the integration of Ivotion into the exocad workflow, the importance of training and education, and how Ivoclar works with customers around the globe to refine new products before they ever reach the market.</p><p>Special Guests:  Alyson Bravo, Dr. Zhiqiang Luo, and Tobias Specht.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>426: DLAT 2026 Part 3 with Tiffany Prater, Sydney Ribera, Marlin Gohn</title>
  <link>https://www.voicesfromthebench.com/426</link>
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  <pubDate>Mon, 25 May 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
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  <itunes:episode>426</itunes:episode>
  <itunes:title>DLAT 2026 Part 3 with Tiffany Prater, Sydney Ribera, Marlin Gohn</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>At the 2026 DLAT meeting, Tiffany Prater and Sydney Ribera talk about mentorship, orthodontic lab work, and blending creativity with today’s digital workflows. Then Marlin Gohn from Argen shares insights on new zirconia technology, milling strategies, and what labs around the world are doing to stay ahead.</itunes:subtitle>
  <itunes:duration>1:02:15</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;h3&gt;Hello voices from the bench community, &lt;a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener"&gt;John Wilson&lt;/a&gt; here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener"&gt;PrograMill 7&lt;/a&gt;. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.&lt;/h3&gt;

&lt;p&gt;"LIVE" again at the 2026 &lt;a href="https://dlat.wildapricot.org/" rel="nofollow noopener"&gt;DLAT&lt;/a&gt; meeting, two very different conversations came together around one common theme: the future of dental technology is still being shaped by passionate people willing to learn, teach, and adapt. First, the podcast catches up with returning guest &lt;strong&gt;Tiffany Prater&lt;/strong&gt; from &lt;a href="https://dolortholab.com/" rel="nofollow noopener"&gt;Destination Orthodontic Lab&lt;/a&gt;, who shares how her lab journey has evolved from running a large commercial space with employees to building a smaller, more personal business focused on private practices and hands-on craftsmanship. Alongside her is &lt;strong&gt;Sydney Ribera&lt;/strong&gt;, a young technician discovering orthodontics through mentorship, creativity, and a fascination with bending wire and pouring colorful acrylic retainers. The conversation dives into the realities of learning ortho in today’s digital world, the importance of organizations like the &lt;a href="https://orthodonticresource.com/" rel="nofollow noopener"&gt;Orthodontic Resource Group&lt;/a&gt;, and why mentorship still matters more than ever in a profession where most of the training happens shoulder-to-shoulder.&lt;/p&gt;

&lt;p&gt;Then the crew sits down with &lt;strong&gt;Marlin Gohn&lt;/strong&gt; from &lt;a href="https://argen.com/en/us/#/" rel="nofollow noopener"&gt;Argen&lt;/a&gt; to talk about everything from next-generation zirconia to massive dental labs in China and the surprisingly common mistakes labs make when choosing disc sizes for milling. Marlin breaks down Argen’s new gradient translucency zirconia, explains why nesting strategy matters more than most labs realize, and shares real-world troubleshooting tips that can save labs time, money, and remakes. The conversation also wanders through SLM frameworks, milled gold crowns, PFMs, translating lectures in China, and why some old-school techniques still outperform the newest trends. &lt;/p&gt;

&lt;p&gt;Special Guests: Marlin Gohn CDT, Sydney Ribera, and Tiffany Prater CDT.&lt;/p&gt;
</description>
  <itunes:keywords>orthodontics, orthodontic lab, ortho tech, dental lab, dental technology, DLAT, ORG, Orthodontic Resource Group, Argen, zirconia, gradient translucency, GT zirconia, multilayer zirconia, dental milling, CAD/CAM, digital dentistry, Invisalign, retainers, Hawley retainers, acrylic, wire bending, laser welder, soldering, laser welding, printed models, digital workflow, private practice, orthodontic appliances, acrylic designs, tie-dye retainers, glow in the dark acrylic, JBC acrylics, EasyRx, dental creativity, dental artistry, mentorship, training, dental assisting, hygiene school, orthodontic conference, dental conference, lab owner, dental technician, dental education, public speaking, dental community, orthodontic education, dental manufacturing, SLM, selective laser melting, PFM, porcelain fused to metal, milled gold crowns, implant crowns, full arch zirconia, nesting, zirconia discs, milling strategies, sintering, translucency, incisal translucency, posterior crowns, anterior crowns, dental materials, dental labs in China, Guangzhou, dental lectures, dental presentations, translators, Cantonese, Mandarin, FDA, dental regulations, analog dentistry, digital dentures, printed dentures, dental frameworks, implant platforms, milling machines, polishing, furnaces, calibration, dental troubleshooting, crown retention, dental cements, bonding, primers, saline cleaning, crown failures, dental workflow, lab efficiency, dental innovation, dental industry, lab technology, dental equipment, orthodontic retainers, acrylic pouring, dental mentors, orthodontic mentorship, hands-on learning, dental podcast, Voices From the Bench, dental lab podcast, dental technicians, dental craftsmanship, orthodontic appliances, private labs, dental business, small business, entrepreneurship, dental networking, industry trends, dental support, vendor booths, conference lectures, continuing education, dental materials science, aesthetic dentistry, zirconia crowns, crown milling, implant dentistry, restorative dentistry, dental manufacturing, Texas freeze, lab life, dental humor, dental stories, ortho community, dental collaboration, dental future, lab management, dental innovation, dental artistry, custom retainers, orthodontic creativity, dental CAD, milling burs, nesting supports, dental finishing, occlusion, crown aesthetics, dental technology trends, dental mentorship, orthodontic workflow, dental digital transformation</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>"LIVE" again at the 2026 <a href="https://dlat.wildapricot.org/" rel="nofollow noopener">DLAT</a> meeting, two very different conversations came together around one common theme: the future of dental technology is still being shaped by passionate people willing to learn, teach, and adapt. First, the podcast catches up with returning guest <strong>Tiffany Prater</strong> from <a href="https://dolortholab.com/" rel="nofollow noopener">Destination Orthodontic Lab</a>, who shares how her lab journey has evolved from running a large commercial space with employees to building a smaller, more personal business focused on private practices and hands-on craftsmanship. Alongside her is <strong>Sydney Ribera</strong>, a young technician discovering orthodontics through mentorship, creativity, and a fascination with bending wire and pouring colorful acrylic retainers. The conversation dives into the realities of learning ortho in today’s digital world, the importance of organizations like the <a href="https://orthodonticresource.com/" rel="nofollow noopener">Orthodontic Resource Group</a>, and why mentorship still matters more than ever in a profession where most of the training happens shoulder-to-shoulder.</p>

<p>Then the crew sits down with <strong>Marlin Gohn</strong> from <a href="https://argen.com/en/us/#/" rel="nofollow noopener">Argen</a> to talk about everything from next-generation zirconia to massive dental labs in China and the surprisingly common mistakes labs make when choosing disc sizes for milling. Marlin breaks down Argen’s new gradient translucency zirconia, explains why nesting strategy matters more than most labs realize, and shares real-world troubleshooting tips that can save labs time, money, and remakes. The conversation also wanders through SLM frameworks, milled gold crowns, PFMs, translating lectures in China, and why some old-school techniques still outperform the newest trends. </p><p>Special Guests: Marlin Gohn CDT, Sydney Ribera, and Tiffany Prater CDT.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>"LIVE" again at the 2026 <a href="https://dlat.wildapricot.org/" rel="nofollow noopener">DLAT</a> meeting, two very different conversations came together around one common theme: the future of dental technology is still being shaped by passionate people willing to learn, teach, and adapt. First, the podcast catches up with returning guest <strong>Tiffany Prater</strong> from <a href="https://dolortholab.com/" rel="nofollow noopener">Destination Orthodontic Lab</a>, who shares how her lab journey has evolved from running a large commercial space with employees to building a smaller, more personal business focused on private practices and hands-on craftsmanship. Alongside her is <strong>Sydney Ribera</strong>, a young technician discovering orthodontics through mentorship, creativity, and a fascination with bending wire and pouring colorful acrylic retainers. The conversation dives into the realities of learning ortho in today’s digital world, the importance of organizations like the <a href="https://orthodonticresource.com/" rel="nofollow noopener">Orthodontic Resource Group</a>, and why mentorship still matters more than ever in a profession where most of the training happens shoulder-to-shoulder.</p>

<p>Then the crew sits down with <strong>Marlin Gohn</strong> from <a href="https://argen.com/en/us/#/" rel="nofollow noopener">Argen</a> to talk about everything from next-generation zirconia to massive dental labs in China and the surprisingly common mistakes labs make when choosing disc sizes for milling. Marlin breaks down Argen’s new gradient translucency zirconia, explains why nesting strategy matters more than most labs realize, and shares real-world troubleshooting tips that can save labs time, money, and remakes. The conversation also wanders through SLM frameworks, milled gold crowns, PFMs, translating lectures in China, and why some old-school techniques still outperform the newest trends. </p><p>Special Guests: Marlin Gohn CDT, Sydney Ribera, and Tiffany Prater CDT.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>421: Katherine Steinbock-Dyke: From Girl Scout Cookies to CEO of Whip Mix</title>
  <link>https://www.voicesfromthebench.com/421</link>
  <guid isPermaLink="false">60b6ea9f-000d-488c-83f9-f033b0efa54b</guid>
  <pubDate>Mon, 20 Apr 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/60b6ea9f-000d-488c-83f9-f033b0efa54b.mp3" length="61326777" type="audio/mpeg"/>
  <itunes:episode>421</itunes:episode>
  <itunes:title>Katherine Steinbock-Dyke: From Girl Scout Cookies to CEO of Whip Mix</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week we chat with Katherine Steinbock-Dyke of Whip Mix about growing up in a family-run dental company and unexpectedly working her way to CEO. She shares her path from HR and corporate roles into operations, product development, and ultimately leadership—highlighting the balance between tradition and innovation in today’s evolving lab landscape. The episode mixes stories of continuous improvement, digital transitions, and industry travel, all wrapped in the perspective of someone focused on keeping a legacy company relevant for the future.</itunes:subtitle>
  <itunes:duration>1:03:48</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/6/60b6ea9f-000d-488c-83f9-f033b0efa54b/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!&lt;/h3&gt;

&lt;h3&gt;If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I&lt;a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener"&gt;PS e.max Ceram Art&lt;/a&gt;. Create stunning depth and lifelike color in as little as one firing.&lt;/h3&gt;

&lt;h3&gt;Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;CAM has been a major topic lately, and a lot of that conversation keeps coming back to &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt;. But instead of just talking about the software itself, it’s worth looking at real-world experience. &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt; has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.&lt;/h3&gt;

&lt;p&gt;This week, Elvis and Barb sits down with Katherine Steinbock-Dyke of &lt;a href="https://whipmix.com/" rel="nofollow noopener"&gt;Whip Mix&lt;/a&gt; to talk legacy, leadership, and the evolution of a family-run powerhouse in the dental industry. As part of the Steinbock lineage, Katherine shares what it was like growing up around the business—from selling Girl Scout cookies on the shop floor to eventually stepping into the CEO role. Her journey wasn’t a straight line, starting instead in international business and corporate HR before finding her way back to Whip Mix and working her way through multiple roles across the company.&lt;/p&gt;

&lt;p&gt;The conversation dives into the realities of running a multi-generational company in a rapidly changing industry. Katherine talks about balancing tradition with innovation, from gypsum and articulators to digital workflows and resin development. She opens up about the challenges of staying relevant, the importance of continuous improvement (hello, WIN program), and what it really means to lead a team she genuinely cares about.&lt;/p&gt;

&lt;p&gt;Along the way, there’s plenty of classic bench banter—everything from assembling pizzas at Papa John’s to the chaos of early 3D printing workflows and navigating massive trade shows like IDS. The episode wraps with a look at where Whip Mix is headed, Katherine’s focus on reconnecting with labs and customers, and how the next generation is shaping the future of dental manufacturing while respecting its roots. Special Guest: Katherine Steinbock-Dyke.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, voices from the bench, dental technician, Whip Mix, Katherine Steinbock-Dyke, dental lab, dental industry, dental technology, dental materials, gypsum, articulators, dental resins, digital dentistry, analog dentistry, CAD CAM, 3D printing, Asiga, dental manufacturing, family business, leadership, CEO, next generation, succession planning, business evolution, innovation, continuous improvement, WIN program, workflow efficiency, operations, production, product development, HR, human resources, employee benefits, corporate culture, team building, management, entrepreneurship, legacy, heritage, dental education, dental schools, lab workflow, dental technicians, bench work, podcasts, Voices From the Bench, industry insights, trade shows, IDS, Lab Day, international business, global markets, Latin America, Australia, Europe, networking, mentorship, career growth, storytelling, dental community, lab life, analog vs digital, hybrid workflow, dental equipment, mixers, furnaces, model trimmers, materials science, polymers, dental labs, small business, large labs, industry trends, future of dentistry, innovation strategy, relevance, customer relationships, dealer network, partnerships, collaboration, lab owners, technicians life, bench culture</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>CAM has been a major topic lately, and a lot of that conversation keeps coming back to <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a>. But instead of just talking about the software itself, it’s worth looking at real-world experience. <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a> has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.</h3>

<p>This week, Elvis and Barb sits down with Katherine Steinbock-Dyke of <a href="https://whipmix.com/" rel="nofollow noopener">Whip Mix</a> to talk legacy, leadership, and the evolution of a family-run powerhouse in the dental industry. As part of the Steinbock lineage, Katherine shares what it was like growing up around the business—from selling Girl Scout cookies on the shop floor to eventually stepping into the CEO role. Her journey wasn’t a straight line, starting instead in international business and corporate HR before finding her way back to Whip Mix and working her way through multiple roles across the company.</p>

<p>The conversation dives into the realities of running a multi-generational company in a rapidly changing industry. Katherine talks about balancing tradition with innovation, from gypsum and articulators to digital workflows and resin development. She opens up about the challenges of staying relevant, the importance of continuous improvement (hello, WIN program), and what it really means to lead a team she genuinely cares about.</p>

<p>Along the way, there’s plenty of classic bench banter—everything from assembling pizzas at Papa John’s to the chaos of early 3D printing workflows and navigating massive trade shows like IDS. The episode wraps with a look at where Whip Mix is headed, Katherine’s focus on reconnecting with labs and customers, and how the next generation is shaping the future of dental manufacturing while respecting its roots.</p><p>Special Guest: Katherine Steinbock-Dyke.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>CAM has been a major topic lately, and a lot of that conversation keeps coming back to <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a>. But instead of just talking about the software itself, it’s worth looking at real-world experience. <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a> has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.</h3>

<p>This week, Elvis and Barb sits down with Katherine Steinbock-Dyke of <a href="https://whipmix.com/" rel="nofollow noopener">Whip Mix</a> to talk legacy, leadership, and the evolution of a family-run powerhouse in the dental industry. As part of the Steinbock lineage, Katherine shares what it was like growing up around the business—from selling Girl Scout cookies on the shop floor to eventually stepping into the CEO role. Her journey wasn’t a straight line, starting instead in international business and corporate HR before finding her way back to Whip Mix and working her way through multiple roles across the company.</p>

<p>The conversation dives into the realities of running a multi-generational company in a rapidly changing industry. Katherine talks about balancing tradition with innovation, from gypsum and articulators to digital workflows and resin development. She opens up about the challenges of staying relevant, the importance of continuous improvement (hello, WIN program), and what it really means to lead a team she genuinely cares about.</p>

<p>Along the way, there’s plenty of classic bench banter—everything from assembling pizzas at Papa John’s to the chaos of early 3D printing workflows and navigating massive trade shows like IDS. The episode wraps with a look at where Whip Mix is headed, Katherine’s focus on reconnecting with labs and customers, and how the next generation is shaping the future of dental manufacturing while respecting its roots.</p><p>Special Guest: Katherine Steinbock-Dyke.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>419: Katherine Wilcox Wants You To Work EviSmarter and Not Harder</title>
  <link>https://www.voicesfromthebench.com/419</link>
  <guid isPermaLink="false">31c3fa7c-62c8-49ec-9895-cf170eeabf1a</guid>
  <pubDate>Mon, 06 Apr 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/31c3fa7c-62c8-49ec-9895-cf170eeabf1a.mp3" length="64453112" type="audio/mpeg"/>
  <itunes:episode>419</itunes:episode>
  <itunes:title>Katherine Wilcox Wants You To Work EviSmarter and Not Harder</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Elvis and Barb sit down with Katherine Wilcox to talk about her journey from avoiding small talk as a dental assistant to thriving as a lab tech and eventually moving into the world of digital workflows and software. She shares how outsourcing design services exploded during COVID and became a lifeline for labs trying to manage workload and staffing challenges. The conversation highlights how EviSmart is helping labs automate workflows, reduce manual tasks, and bring order to the chaos of digital dentistry.</itunes:subtitle>
  <itunes:duration>1:07:04</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/3/31c3fa7c-62c8-49ec-9895-cf170eeabf1a/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!&lt;/h3&gt;

&lt;h3&gt;If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I&lt;a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener"&gt;PS e.max Ceram Art&lt;/a&gt;. Create stunning depth and lifelike color in as little as one firing.&lt;/h3&gt;

&lt;h3&gt;Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;When it comes to digital dentures, design is easy—manufacturing is where things get messy.&lt;/h3&gt;

&lt;h3&gt;That’s why the Elevate Denture Solution brings it all together. Built by &lt;a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow noopener"&gt;Roland DGSHAPE&lt;/a&gt;, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;, and &lt;a href="https://www.follow-me-tech.com/" rel="nofollow noopener"&gt;FOLLOW-ME! Technology Group&lt;/a&gt;, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.&lt;/h3&gt;

&lt;h3&gt;Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.&lt;/h3&gt;

&lt;p&gt;This week, Elvis and Barb finally track down the always-on-the-move Katie (now Katherine!) Wilcox to hear her journey from dental assisting to lab tech to helping shape one of the industry’s fastest-growing digital solutions companies. What starts as a conversation about avoiding small talk and loving lab life quickly turns into a deep dive into outsourcing, automation, and how labs are surviving (and thriving) in a post-COVID world.&lt;/p&gt;

&lt;p&gt;Katherine shares how her early curiosity in the back of a dental office led her into dental technology, why she fell in love with the bench, and what pulled her out of it into sales and software. From cold-calling labs during COVID to helping scale a global design center, she offers a behind-the-scenes look at how outsourcing evolved from “no way” to “no-brainer” for labs trying to manage workload and staffing challenges.&lt;/p&gt;

&lt;p&gt;The conversation shifts into the evolution from Evident to &lt;a href="https://evismart.com/" rel="nofollow noopener"&gt;EviSmart&lt;/a&gt;, where the focus is now on automation, workflow optimization, and reducing the chaos of digital file management. Katherine breaks down how connecting systems, eliminating repetitive tasks, and adding AI-driven QC is helping labs do more with less—without sacrificing quality.&lt;/p&gt;

&lt;h3&gt;Join us at &lt;a href="https://exocad.com/insights-2026" rel="nofollow noopener"&gt;exocad Insights 2026&lt;/a&gt;, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.&lt;/h3&gt;

&lt;h3&gt;Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.&lt;/h3&gt;

&lt;h3&gt;Tickets are limited. Visit exocad.com/insights-2026 and use code &lt;strong&gt;VFTBPalma15&lt;/strong&gt; for 15% off.&lt;/h3&gt;

&lt;p&gt;Special Guest: Katherine Wilcox.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory,voices from the bench, dental lab, dental technician, EviSmart, Evident, digital dentistry, CAD design, outsourcing, design center, workflow automation, lab software, COVID impact, staffing shortages, efficiency, productivity, lab management, case entry, AI, quality control, digital workflow, file management, scanning, iTero, 3Shape, Trios, data integration, process optimization, customer service, lab growth, outsourcing design, Philippines, Manila, dental technology, innovation, industry trends</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>When it comes to digital dentures, design is easy—manufacturing is where things get messy.</h3>

<h3>That’s why the Elevate Denture Solution brings it all together. Built by <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow noopener">Roland DGSHAPE</a>, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>, and <a href="https://www.follow-me-tech.com/" rel="nofollow noopener">FOLLOW-ME! Technology Group</a>, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.</h3>

<h3>Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.</h3>

<p>This week, Elvis and Barb finally track down the always-on-the-move Katie (now Katherine!) Wilcox to hear her journey from dental assisting to lab tech to helping shape one of the industry’s fastest-growing digital solutions companies. What starts as a conversation about avoiding small talk and loving lab life quickly turns into a deep dive into outsourcing, automation, and how labs are surviving (and thriving) in a post-COVID world.</p>

<p>Katherine shares how her early curiosity in the back of a dental office led her into dental technology, why she fell in love with the bench, and what pulled her out of it into sales and software. From cold-calling labs during COVID to helping scale a global design center, she offers a behind-the-scenes look at how outsourcing evolved from “no way” to “no-brainer” for labs trying to manage workload and staffing challenges.</p>

<p>The conversation shifts into the evolution from Evident to <a href="https://evismart.com/" rel="nofollow noopener">EviSmart</a>, where the focus is now on automation, workflow optimization, and reducing the chaos of digital file management. Katherine breaks down how connecting systems, eliminating repetitive tasks, and adding AI-driven QC is helping labs do more with less—without sacrificing quality.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow noopener">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Katherine Wilcox.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>When it comes to digital dentures, design is easy—manufacturing is where things get messy.</h3>

<h3>That’s why the Elevate Denture Solution brings it all together. Built by <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow noopener">Roland DGSHAPE</a>, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>, and <a href="https://www.follow-me-tech.com/" rel="nofollow noopener">FOLLOW-ME! Technology Group</a>, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.</h3>

<h3>Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.</h3>

<p>This week, Elvis and Barb finally track down the always-on-the-move Katie (now Katherine!) Wilcox to hear her journey from dental assisting to lab tech to helping shape one of the industry’s fastest-growing digital solutions companies. What starts as a conversation about avoiding small talk and loving lab life quickly turns into a deep dive into outsourcing, automation, and how labs are surviving (and thriving) in a post-COVID world.</p>

<p>Katherine shares how her early curiosity in the back of a dental office led her into dental technology, why she fell in love with the bench, and what pulled her out of it into sales and software. From cold-calling labs during COVID to helping scale a global design center, she offers a behind-the-scenes look at how outsourcing evolved from “no way” to “no-brainer” for labs trying to manage workload and staffing challenges.</p>

<p>The conversation shifts into the evolution from Evident to <a href="https://evismart.com/" rel="nofollow noopener">EviSmart</a>, where the focus is now on automation, workflow optimization, and reducing the chaos of digital file management. Katherine breaks down how connecting systems, eliminating repetitive tasks, and adding AI-driven QC is helping labs do more with less—without sacrificing quality.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow noopener">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Katherine Wilcox.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>417: Lab Day Chicago 2026 Part 3 with Frederic Rapp, Casey Baldwin, &amp; Darin Lockaby</title>
  <link>https://www.voicesfromthebench.com/417</link>
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  <pubDate>Mon, 23 Mar 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/4dc2dc2e-1920-42ad-96ce-6cc969420e3f.mp3" length="69894940" type="audio/mpeg"/>
  <itunes:episode>417</itunes:episode>
  <itunes:title>Lab Day Chicago 2026 Part 3 with Frederic Rapp, Casey Baldwin, &amp; Darin Lockaby</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Live from the Ivoclar Ballroom at Lab Day 2026, Elvis and Barb talk with Frederic Rapp about his journey from a small family lab to scaling a 150-person operation and now helping labs unlock their data with icortica. Then Casey Baldwin (Ivoclar) and Darin Lockaby (DESS) join to break down their new plug-and-play workflow for milling FDA-compliant abutments in-house—giving labs more control and better margins.</itunes:subtitle>
  <itunes:duration>1:12:44</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;h3&gt;Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!&lt;/h3&gt;

&lt;h3&gt;If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I&lt;a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener"&gt;PS e.max Ceram Art&lt;/a&gt;. Create stunning depth and lifelike color in as little as one firing.&lt;/h3&gt;

&lt;h3&gt;Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;When it comes to digital dentures, design is easy—manufacturing is where things get messy.&lt;/h3&gt;

&lt;h3&gt;That’s why the Elevate Denture Solution brings it all together. Built by &lt;a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow noopener"&gt;Roland DGSHAPE&lt;/a&gt;, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;, and &lt;a href="https://www.follow-me-tech.com/" rel="nofollow noopener"&gt;FOLLOW-ME! Technology Group&lt;/a&gt;, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.&lt;/h3&gt;

&lt;h3&gt;Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.&lt;/h3&gt;

&lt;p&gt;"Live" from the Ivoclar ballroom at Lab Day 2026, Elvis and Barb dives into conversations that perfectly capture what this industry is all about—innovation, relationships, and a whole lot of nerding out.&lt;/p&gt;

&lt;p&gt;We kick things off with &lt;strong&gt;Frederic Rapp&lt;/strong&gt;, who went from growing up in his dad’s basement lab in France to scaling it into one of the largest labs in Europe. After selling the business, he found his way back into the industry through innovation—helping labs unlock the gold mine sitting inside their own data with &lt;a href="https://www.icortica.com/" rel="nofollow noopener"&gt;icortica&lt;/a&gt;. From dashboards to AI-driven insights and even voice-activated notes in the parking lot, it’s all about working smarter, not harder… and maybe not looking like an idiot when you walk into a doctor’s office.&lt;/p&gt;

&lt;p&gt;Then things shift to a great partnership with &lt;strong&gt;Casey Baldwin&lt;/strong&gt; and &lt;strong&gt;Darin Lockaby&lt;/strong&gt;, where we get into a seriously cool collaboration between &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; and &lt;a href="https://www.dess-usa.com/" rel="nofollow noopener"&gt;DESS&lt;/a&gt;. Think plug-and-play workflows that let labs mill their own abutments in-house—FDA compliant, streamlined, and actually simple. With margins tighter than ever, this kind of control over production isn’t just nice… it’s becoming necessary.&lt;/p&gt;

&lt;p&gt;From scaling labs to scaling data, from implants to AI, this episode is packed with insight, laughs, and a clear message: the labs that embrace technology (without losing the human touch) are the ones that are going to win.&lt;/p&gt;

&lt;h3&gt;Join us at &lt;a href="https://exocad.com/insights-2026" rel="nofollow noopener"&gt;exocad Insights 2026&lt;/a&gt;, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.&lt;/h3&gt;

&lt;h3&gt;Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.&lt;/h3&gt;

&lt;h3&gt;Tickets are limited. Visit exocad.com/insights-2026 and use code &lt;strong&gt;VFTBPalma15&lt;/strong&gt; for 15% off.&lt;/h3&gt;

&lt;p&gt;Special Guests: Casey Baldwin, Darin Lockaby, and Frederic Rapp.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory,voices from the bench, LabDay, Ivoclar, ballroom, live podcast, Frédéric Rapp, Elvis, Barb, Casey Baldwin, Darren Lockerby, DES, iCortica, Rob Nazel, Bob Cohen, Open Implants, Crown Ceram, dental lab, dental technician, engineering, mechanical engineering, rapid prototyping, digital dentistry, innovation, private equity, consolidation, lab growth, team building, leadership, data, database, analytics, dashboards, AI, automation, workflow, LMS, lab management system, Magic Touch, ABS, GreatLab, integration, API, software, technology, insights, customer retention, customer behavior, onboarding, case tracking, reporting, real-time data, alerts, notifications, sales strategy, business development, relationships, efficiency, productivity, chairside, reps, field work, customer service, follow-up, communication, notes, voice input, AI assistant, tasks, scheduling, opportunity tracking, cross-selling, upselling, revenue growth, cost of acquisition, profitability, margins, scalability, digital workflow, implants, implant workflow, abutments, milling, PM7, Programill 7, Ivotion, zirconia, emax, wet milling, dry milling, calibration, CAM software, Hyperdent, Exocad, 3Shape, Dental Wings, intraoral scanner, IOS, FDA compliance, 510k, validation, plug and play, PnP, manufacturing, quality control, OEM, tie bases, blanks, custom abutments, stock abutments, workflow control, turnaround time, in-house production, outsourcing, price pressure, industry trends, collaboration, partnership, innovation, materials, CeramArt, characterization, aesthetics, removable, fixed, digital dentures, lab efficiency, automation tools, future tech, AI in dentistry, global industry, Europe labs, US labs, Canada, Australia, scaling, entrepreneurship, craftsmanship, education, training, lab life, dental community, networking, Lab Day energy</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>When it comes to digital dentures, design is easy—manufacturing is where things get messy.</h3>

<h3>That’s why the Elevate Denture Solution brings it all together. Built by <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow noopener">Roland DGSHAPE</a>, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>, and <a href="https://www.follow-me-tech.com/" rel="nofollow noopener">FOLLOW-ME! Technology Group</a>, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.</h3>

<h3>Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.</h3>

<p>"Live" from the Ivoclar ballroom at Lab Day 2026, Elvis and Barb dives into conversations that perfectly capture what this industry is all about—innovation, relationships, and a whole lot of nerding out.</p>

<p>We kick things off with <strong>Frederic Rapp</strong>, who went from growing up in his dad’s basement lab in France to scaling it into one of the largest labs in Europe. After selling the business, he found his way back into the industry through innovation—helping labs unlock the gold mine sitting inside their own data with <a href="https://www.icortica.com/" rel="nofollow noopener">icortica</a>. From dashboards to AI-driven insights and even voice-activated notes in the parking lot, it’s all about working smarter, not harder… and maybe not looking like an idiot when you walk into a doctor’s office.</p>

<p>Then things shift to a great partnership with <strong>Casey Baldwin</strong> and <strong>Darin Lockaby</strong>, where we get into a seriously cool collaboration between <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a> and <a href="https://www.dess-usa.com/" rel="nofollow noopener">DESS</a>. Think plug-and-play workflows that let labs mill their own abutments in-house—FDA compliant, streamlined, and actually simple. With margins tighter than ever, this kind of control over production isn’t just nice… it’s becoming necessary.</p>

<p>From scaling labs to scaling data, from implants to AI, this episode is packed with insight, laughs, and a clear message: the labs that embrace technology (without losing the human touch) are the ones that are going to win.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow noopener">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guests: Casey Baldwin, Darin Lockaby, and Frederic Rapp.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>When it comes to digital dentures, design is easy—manufacturing is where things get messy.</h3>

<h3>That’s why the Elevate Denture Solution brings it all together. Built by <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow noopener">Roland DGSHAPE</a>, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>, and <a href="https://www.follow-me-tech.com/" rel="nofollow noopener">FOLLOW-ME! Technology Group</a>, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.</h3>

<h3>Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.</h3>

<p>"Live" from the Ivoclar ballroom at Lab Day 2026, Elvis and Barb dives into conversations that perfectly capture what this industry is all about—innovation, relationships, and a whole lot of nerding out.</p>

<p>We kick things off with <strong>Frederic Rapp</strong>, who went from growing up in his dad’s basement lab in France to scaling it into one of the largest labs in Europe. After selling the business, he found his way back into the industry through innovation—helping labs unlock the gold mine sitting inside their own data with <a href="https://www.icortica.com/" rel="nofollow noopener">icortica</a>. From dashboards to AI-driven insights and even voice-activated notes in the parking lot, it’s all about working smarter, not harder… and maybe not looking like an idiot when you walk into a doctor’s office.</p>

<p>Then things shift to a great partnership with <strong>Casey Baldwin</strong> and <strong>Darin Lockaby</strong>, where we get into a seriously cool collaboration between <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a> and <a href="https://www.dess-usa.com/" rel="nofollow noopener">DESS</a>. Think plug-and-play workflows that let labs mill their own abutments in-house—FDA compliant, streamlined, and actually simple. With margins tighter than ever, this kind of control over production isn’t just nice… it’s becoming necessary.</p>

<p>From scaling labs to scaling data, from implants to AI, this episode is packed with insight, laughs, and a clear message: the labs that embrace technology (without losing the human touch) are the ones that are going to win.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow noopener">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guests: Casey Baldwin, Darin Lockaby, and Frederic Rapp.</p>]]>
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