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    <fireside:genDate>Thu, 24 Sep 2026 17:05:43 +0000</fireside:genDate>
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    <title>Voices from The Bench - Episodes Tagged with “Lab Consulting”</title>
    <link>https://www.voicesfromthebench.com/tags/lab%20consulting</link>
    <pubDate>Mon, 07 Sep 2026 06:00:00 -0400</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</itunes:summary>
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    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Deverick &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
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  <title>441: Amir Bagheri &amp; Dan Sinclair: A Touch of Magic Can Solve A Lot of Lab Issues</title>
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  <pubDate>Mon, 07 Sep 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
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  <itunes:episode>441</itunes:episode>
  <itunes:title>Amir Bagheri &amp; Dan Sinclair: A Touch of Magic Can Solve A Lot of Lab Issues</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Elvis sits down with Dan Sinclair and Amir Bagheri from Magic Touch Software to talk about the history of the company, how it grew from a small development project into a complete laboratory management system, and why they believe labs need more than just production tracking. They dive into automation, digital case entry, integrations, reporting, and the importance of actually understanding how a lab operates before trying to improve it.</itunes:subtitle>
  <itunes:duration>1:11:57</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;h3&gt;What if zirconia could look even more like natural teeth?&lt;/h3&gt;

&lt;h3&gt;According to Dr. Ed McLaren, “Of all the zirconia’s he's tested, the optical properties of &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s e.max zirconia are the closest to natural teeth.” (And I second that with everything I’ve see – if Barb does the read)&lt;/h3&gt;

&lt;h3&gt;Discover what’s redefining the possibilities with &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener"&gt;IPS e.max Zirconia&lt;/a&gt;.&lt;/h3&gt;

&lt;h3&gt;Join Dr. Ed McLaren for Zirconia Reimagined—an informative webinar exploring the latest advancements, clinical insights, and practical applications of zirconia in modern dentistry.&lt;/h3&gt;

&lt;h3&gt;October 5th @ 7:00 pm.  Register today at Vivalearning.com&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why &lt;a href="https://www.knightdentalgroup.com/" rel="nofollow noopener"&gt;Knight Dental&lt;/a&gt; recently launched &lt;strong&gt;SimplyARCH Studio&lt;/strong&gt;, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;&lt;strong&gt;hyperDENT&lt;/strong&gt;&lt;/a&gt;. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; helped ensure SimplyARCH Studio was designed for long-term success from day one.&lt;/h3&gt;

&lt;p&gt;What happens when you combine a family-run software company, decades of dental laboratory experience, and a mission to make labs run smarter? You get &lt;a href="https://www.magictouchsoftware.com/" rel="nofollow noopener"&gt;Magic Touch Software&lt;/a&gt;. In this episode, Elvis sits down with &lt;strong&gt;Dan Sinclair&lt;/strong&gt; and &lt;strong&gt;Amir Bagheri&lt;/strong&gt; to dig into the history, philosophy, and technology behind Magic Touch and find out why they believe a laboratory management system should do a whole lot more than just track cases through production.&lt;/p&gt;

&lt;p&gt;Dan shares his unexpected journey back to Magic Touch after leaving the company, while Amir takes us all the way back to the 1990s and the origins of the software, including how his father, Gary, helped develop what would eventually become the foundation of Magic Touch through his work with Glidewell. The conversation dives into the evolution from production-focused LMS platforms to complete business management systems that bring customer management, accounting, inventory, automation, digital case entry, integrations, reporting, and production workflows together in one place.&lt;/p&gt;

&lt;p&gt;We also get into one of the biggest challenges facing modern dental labs: digital case entry and the ever-growing pile of scanner portals and inboxes. Amir and Dan explain how Magic Touch can automate that process, reduce manual entry, minimize missed cases and errors, and give lab teams more time to actually work on cases instead of hunting them down. And if you've ever wondered how much time and money a lab can lose by having a collection of disconnected systems, this conversation makes a pretty compelling case for consolidation.&lt;/p&gt;

&lt;p&gt;But perhaps the biggest theme of the episode is that Magic Touch doesn't want to be just another software vendor. Their approach is built around implementation, consultation, process improvement, and helping labs understand what they actually want their business to look like before configuring the system to get them there. From breaking old habits to building super users, testing changes before they go live, and using data to identify where a lab needs to improve, the goal is to create a system that grows and changes with the business.&lt;/p&gt;

&lt;h3&gt;Hey, listeners—ever wonder what Elvis is doing when he’s not recording Voices from the Bench?&lt;/h3&gt;

&lt;h3&gt;He’s a client rep for Derby Dental Laboratory, out in the field every day doing chairside visits and building relationships. His job is simple—keep doctors happy and keep them coming back.&lt;/h3&gt;

&lt;h3&gt;And he couldn’t do it without &lt;a href="https://www.icortica.com/" rel="nofollow noopener"&gt;icortica&lt;/a&gt;.&lt;/h3&gt;

&lt;h3&gt;Right from his phone, Elvis can see sales, remake rates, account notes, risks, and cross-sell opportunities—even before he walks through the door. No spreadsheets. No surprises. Just the info he needs to grow accounts.&lt;/h3&gt;

&lt;h3&gt;Stop digging for data and start taking action.&lt;/h3&gt;

&lt;h3&gt;Head to icortica.com and schedule your demo today.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Dental lab owners and managers — are you spending too much time chasing paperwork, checking portals, tracking cases, and answering doctors asking, “Is my crown done yet?”&lt;/h3&gt;

&lt;h3&gt;You didn’t start a dental lab to become a full-time paperwork wrangler. &lt;a href="https://labncloud.com/" rel="nofollow noopener"&gt;LabNCloud&lt;/a&gt; is the all-in-one, cloud-based platform built by techs, for techs, with 90+ features to streamline your entire lab — from case tracking and invoicing to shipping, time tracking, doctor portals, and automatic digital file routing.&lt;/h3&gt;

&lt;h3&gt;Stop managing chaos and start managing your lab. Visit LabNCloud.com to book your free personalized demo. And mention “Elvis is Handsome” to get your first month free.&lt;/h3&gt;

&lt;h3&gt;LabNCloud — the operating system for dental labs. Built by techs, for techs.&lt;/h3&gt;

&lt;p&gt;Special Guests: Amir Bagheri and Dan Sinclair.&lt;/p&gt;
</description>
  <itunes:keywords>Magic Touch Software, Magic Touch LMS, laboratory management system, dental laboratory software, dental lab software, dental laboratory management, dental lab management, dental technology, dental industry, dental labs, dental laboratory, lab management, lab workflow, laboratory workflow, digital dentistry, digital dental lab, dental CAD CAM, dental automation, lab automation, workflow automation, production management, production tracking, case management, case entry, digital case entry, digital workflows, scanner integration, intraoral scanners, scanner workflow, digital impressions, digital cases, case files, case processing, case routing, case tracking, case status, customer management, customer relationship management, CRM, dental CRM, accounting integration, inventory management, inventory tracking, logistics, dental lab logistics, shipping logistics, email automation, outreach, communication, reporting, lab reports, dental lab reporting, data analytics, lab 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Signature, Lab Annex, laboratory information system, LIS, dental LIS, dental production software, dental business software, dental lab technology, lab technology, dental workflow, digital workflow, analog workflow, production workflow, business workflow, end to end workflow, end to end lab management, centralized software, integrated software, all in one software, all in one LMS, software consolidation, system consolidation, digital transformation, automation technology, workflow technology, lab technology trends, dental technology trends, dental laboratory trends, dental industry technology, modern dental laboratory, modern dental lab, future of dental labs, future of dental technology, dental innovation, laboratory innovation, software innovation, dental software, dental LMS, LMS software, lab information management, information management, production systems, business systems, CRM systems, accounting systems, inventory systems, logistics systems, integrated systems, connected systems, data integration, data management, laboratory data, dental lab data, business intelligence, reporting tools, custom reporting, customizable software, configurable software, software customization, lab customization, scalable software, scalable LMS, growing dental lab, small dental lab, large dental lab, enterprise dental lab, dental lab startup, laboratory startup, lab growth, lab scalability, software scalability, production accountability, customer accountability, operational accountability, super users, software super user, implementation strategy, change management, process mapping, workflow analysis, lab process, lab processes, process improvement, bad habits, workflow problems, production problems, lab bottlenecks, production bottlenecks, case bottlenecks, missed cases, case errors, manual entry, manual processes, manual data entry, inbox management, inbox sprawl, email management, file management, digital file management, case downloads, automated downloads, case automation, case routing, automated case routing, automated workflows, production automation, business automation, lab automation software, dental lab automation software, customer service, customer experience, doctor relationships, dental practices, dentists, dental offices, dental technicians, dental technicians software, dental lab technicians, dental laboratory technicians, dental lab owners, laboratory owners, lab managers, production managers, dental lab management, laboratory management, lab leadership, technology leadership, software development, software engineering, app development, proprietary software, software architecture, system architecture, software development history, dental software development, healthcare technology, healthcare software, healthcare IT, software platforms, technology platforms, digital platforms, laboratory platforms, dental platforms, Glidewell, Glidewell Laboratories, GCM, Glidewell Customer Manager, CRM integration, LMS integration, accounting integration, inventory integration, logistics integration, scanner integration, digital dentistry workflows, dental CAD, dental CAM, CAD CAM workflow, CAD CAM software, dental design workflow, dental production workflow, dental manufacturing, dental manufacturing software, dental milling, dental 3D printing, dental digital workflow, dental digitalization, dental lab digitalization, dental laboratory digitalization, dental lab systems, dental laboratory systems, lab software systems, dental software systems, software for dental labs, best dental lab software, dental lab management software, laboratory management software, dental production management, dental case management, dental customer management, dental inventory management, dental accounting, dental logistics, dental reporting, dental analytics, dental automation, dental workflow automation, dental case automation, dental lab integrations, dental lab software integration, digital lab management, digital laboratory management, dental lab efficiency, dental lab productivity, dental lab operations, dental lab processes, dental lab workflows, dental lab business, dental lab technology, dental laboratory business, dental laboratory operations, dental laboratory workflow, dental laboratory automation, dental laboratory software, dental laboratory management software, dental laboratory technology, Voices From the Bench, Voices From the Bench podcast, dental podcast, dental technology podcast, dental lab podcast, dental laboratory podcast, Elvis, Dan Sinclair, Amir Bagheri, Magic Touch interview, Magic Touch podcast, dental software podcast, dental technology interview, dental lab interview, dental industry podcast, dental business podcast, dental innovation podcast, dental workflow podcast, dental management podcast, dental tech, dental tech podcast, dental tech industry, dental tech software, lab management technology, laboratory management technology, digital lab workflow, integrated lab management, smarter lab management, efficient dental lab, modern lab management, laboratory software solutions, dental laboratory software solutions, lab management solutions, dental lab solutions, technology for dental labs, software for dental laboratories, technology for dental laboratories, digital laboratory solutions, automated laboratory workflow, connected dental laboratory, data driven dental lab, data driven laboratory, process driven lab, efficient laboratory, scalable laboratory, laboratory growth, lab modernization, dental lab modernization, digital lab transformation, laboratory transformation, workflow transformation, software transformation, dental software implementation, LMS implementation, dental lab transition, laboratory software transition, dental lab migration, Magic Touch transition, Summer Dental, Somer Dental, dental lab software transition, dental lab software implementation, laboratory software implementation, laboratory software migration</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>What if zirconia could look even more like natural teeth?</h3>

<h3>According to Dr. Ed McLaren, “Of all the zirconia’s he's tested, the optical properties of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s e.max zirconia are the closest to natural teeth.” (And I second that with everything I’ve see – if Barb does the read)</h3>

<h3>Discover what’s redefining the possibilities with <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS e.max Zirconia</a>.</h3>

<h3>Join Dr. Ed McLaren for Zirconia Reimagined—an informative webinar exploring the latest advancements, clinical insights, and practical applications of zirconia in modern dentistry.</h3>

<h3>October 5th @ 7:00 pm.  Register today at Vivalearning.com</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>What happens when you combine a family-run software company, decades of dental laboratory experience, and a mission to make labs run smarter? You get <a href="https://www.magictouchsoftware.com/" rel="nofollow noopener">Magic Touch Software</a>. In this episode, Elvis sits down with <strong>Dan Sinclair</strong> and <strong>Amir Bagheri</strong> to dig into the history, philosophy, and technology behind Magic Touch and find out why they believe a laboratory management system should do a whole lot more than just track cases through production.</p>

<p>Dan shares his unexpected journey back to Magic Touch after leaving the company, while Amir takes us all the way back to the 1990s and the origins of the software, including how his father, Gary, helped develop what would eventually become the foundation of Magic Touch through his work with Glidewell. The conversation dives into the evolution from production-focused LMS platforms to complete business management systems that bring customer management, accounting, inventory, automation, digital case entry, integrations, reporting, and production workflows together in one place.</p>

<p>We also get into one of the biggest challenges facing modern dental labs: digital case entry and the ever-growing pile of scanner portals and inboxes. Amir and Dan explain how Magic Touch can automate that process, reduce manual entry, minimize missed cases and errors, and give lab teams more time to actually work on cases instead of hunting them down. And if you've ever wondered how much time and money a lab can lose by having a collection of disconnected systems, this conversation makes a pretty compelling case for consolidation.</p>

<p>But perhaps the biggest theme of the episode is that Magic Touch doesn't want to be just another software vendor. Their approach is built around implementation, consultation, process improvement, and helping labs understand what they actually want their business to look like before configuring the system to get them there. From breaking old habits to building super users, testing changes before they go live, and using data to identify where a lab needs to improve, the goal is to create a system that grows and changes with the business.</p>

<h3>Hey, listeners—ever wonder what Elvis is doing when he’s not recording Voices from the Bench?</h3>

<h3>He’s a client rep for Derby Dental Laboratory, out in the field every day doing chairside visits and building relationships. His job is simple—keep doctors happy and keep them coming back.</h3>

<h3>And he couldn’t do it without <a href="https://www.icortica.com/" rel="nofollow noopener">icortica</a>.</h3>

<h3>Right from his phone, Elvis can see sales, remake rates, account notes, risks, and cross-sell opportunities—even before he walks through the door. No spreadsheets. No surprises. Just the info he needs to grow accounts.</h3>

<h3>Stop digging for data and start taking action.</h3>

<h3>Head to icortica.com and schedule your demo today.</h3>

<hr>

<h3>Dental lab owners and managers — are you spending too much time chasing paperwork, checking portals, tracking cases, and answering doctors asking, “Is my crown done yet?”</h3>

<h3>You didn’t start a dental lab to become a full-time paperwork wrangler. <a href="https://labncloud.com/" rel="nofollow noopener">LabNCloud</a> is the all-in-one, cloud-based platform built by techs, for techs, with 90+ features to streamline your entire lab — from case tracking and invoicing to shipping, time tracking, doctor portals, and automatic digital file routing.</h3>

<h3>Stop managing chaos and start managing your lab. Visit LabNCloud.com to book your free personalized demo. And mention “Elvis is Handsome” to get your first month free.</h3>

<h3>LabNCloud — the operating system for dental labs. Built by techs, for techs.</h3><p>Special Guests: Amir Bagheri and Dan Sinclair.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>What if zirconia could look even more like natural teeth?</h3>

<h3>According to Dr. Ed McLaren, “Of all the zirconia’s he's tested, the optical properties of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s e.max zirconia are the closest to natural teeth.” (And I second that with everything I’ve see – if Barb does the read)</h3>

<h3>Discover what’s redefining the possibilities with <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS e.max Zirconia</a>.</h3>

<h3>Join Dr. Ed McLaren for Zirconia Reimagined—an informative webinar exploring the latest advancements, clinical insights, and practical applications of zirconia in modern dentistry.</h3>

<h3>October 5th @ 7:00 pm.  Register today at Vivalearning.com</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.</h3>

<p>What happens when you combine a family-run software company, decades of dental laboratory experience, and a mission to make labs run smarter? You get <a href="https://www.magictouchsoftware.com/" rel="nofollow noopener">Magic Touch Software</a>. In this episode, Elvis sits down with <strong>Dan Sinclair</strong> and <strong>Amir Bagheri</strong> to dig into the history, philosophy, and technology behind Magic Touch and find out why they believe a laboratory management system should do a whole lot more than just track cases through production.</p>

<p>Dan shares his unexpected journey back to Magic Touch after leaving the company, while Amir takes us all the way back to the 1990s and the origins of the software, including how his father, Gary, helped develop what would eventually become the foundation of Magic Touch through his work with Glidewell. The conversation dives into the evolution from production-focused LMS platforms to complete business management systems that bring customer management, accounting, inventory, automation, digital case entry, integrations, reporting, and production workflows together in one place.</p>

<p>We also get into one of the biggest challenges facing modern dental labs: digital case entry and the ever-growing pile of scanner portals and inboxes. Amir and Dan explain how Magic Touch can automate that process, reduce manual entry, minimize missed cases and errors, and give lab teams more time to actually work on cases instead of hunting them down. And if you've ever wondered how much time and money a lab can lose by having a collection of disconnected systems, this conversation makes a pretty compelling case for consolidation.</p>

<p>But perhaps the biggest theme of the episode is that Magic Touch doesn't want to be just another software vendor. Their approach is built around implementation, consultation, process improvement, and helping labs understand what they actually want their business to look like before configuring the system to get them there. From breaking old habits to building super users, testing changes before they go live, and using data to identify where a lab needs to improve, the goal is to create a system that grows and changes with the business.</p>

<h3>Hey, listeners—ever wonder what Elvis is doing when he’s not recording Voices from the Bench?</h3>

<h3>He’s a client rep for Derby Dental Laboratory, out in the field every day doing chairside visits and building relationships. His job is simple—keep doctors happy and keep them coming back.</h3>

<h3>And he couldn’t do it without <a href="https://www.icortica.com/" rel="nofollow noopener">icortica</a>.</h3>

<h3>Right from his phone, Elvis can see sales, remake rates, account notes, risks, and cross-sell opportunities—even before he walks through the door. No spreadsheets. No surprises. Just the info he needs to grow accounts.</h3>

<h3>Stop digging for data and start taking action.</h3>

<h3>Head to icortica.com and schedule your demo today.</h3>

<hr>

<h3>Dental lab owners and managers — are you spending too much time chasing paperwork, checking portals, tracking cases, and answering doctors asking, “Is my crown done yet?”</h3>

<h3>You didn’t start a dental lab to become a full-time paperwork wrangler. <a href="https://labncloud.com/" rel="nofollow noopener">LabNCloud</a> is the all-in-one, cloud-based platform built by techs, for techs, with 90+ features to streamline your entire lab — from case tracking and invoicing to shipping, time tracking, doctor portals, and automatic digital file routing.</h3>

<h3>Stop managing chaos and start managing your lab. Visit LabNCloud.com to book your free personalized demo. And mention “Elvis is Handsome” to get your first month free.</h3>

<h3>LabNCloud — the operating system for dental labs. Built by techs, for techs.</h3><p>Special Guests: Amir Bagheri and Dan Sinclair.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>424: DLAT 2026 Part 1: Ortho Outlaws and Vulcanite Veterans with Jason Dyas &amp; Jim Collis</title>
  <link>https://www.voicesfromthebench.com/424</link>
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  <pubDate>Mon, 11 May 2026 06:00:00 -0400</pubDate>
  <author>Elvis Deverick &amp; Barb Warner</author>
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  <itunes:episode>424</itunes:episode>
  <itunes:title>DLAT 2026 Part 1: Ortho Outlaws and Vulcanite Veterans with Jason Dyas &amp; Jim Collis</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Deverick &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Live from DLAT, this episode features two incredible conversations with Jason Dyas and Jim Collis. Jason shares how Ortho Outlaw grew from a garage ortho lab into a social-media-driven tech platform focused on digital workflows and wire-bending technology, while Jim reflects on 45 years in dental technology, teaching digital dentures, 3D printing, and the evolution from Vulcanite dentures all the way to photogrammetry.</itunes:subtitle>
  <itunes:duration>1:16:14</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/b/bf5c6b83-618e-45c1-9da5-23a3cb4c48bd/cover.jpg?v=1"/>
  <description>&lt;h3&gt;Hello voices from the bench community, &lt;a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener"&gt;John Wilson&lt;/a&gt; here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s new &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener"&gt;PrograMill 7&lt;/a&gt;. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;At exocad Insights in beautiful Mallorca, we finally caught up with Felix from &lt;a href="https://www.imagineusa.com/" rel="nofollow noopener"&gt;Imagine USA&lt;/a&gt;—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.&lt;/h3&gt;

&lt;p&gt;From wire-bending machines and digital ortho workflows to Vulcanite dentures and photogrammetry, this episode from the &lt;a href="https://dlat.wildapricot.org/" rel="nofollow noopener"&gt;DLAT&lt;/a&gt; floor is packed with stories, laughs, and a whole lot of dental lab wisdom. &lt;/p&gt;

&lt;p&gt;First up, the crew sits down with Jason Dyas — better known these days as the man behind &lt;a href="https://orthodonticlabsolutions.com/ortho-outlaw/" rel="nofollow noopener"&gt;Ortho Outlaw&lt;/a&gt; and everyone’s favorite outlaw mascot, Clyde. Jason shares his journey from construction work and garage-built orthodontic appliances to running successful ortho labs and diving headfirst into digital technology. What started with fax-machine marketing and Walmart bench grinders eventually evolved into automated wire-bending machines, digital scanning, social media content creation, and a growing mission to help older labs embrace modern workflows instead of shutting their doors. The conversation covers everything from AI-driven ortho tech and the future of wire bending to building a brand, traveling to industry events around the world, and how Ortho Outlaw became one of the most recognizable new names in orthodontic lab social media.&lt;/p&gt;

&lt;p&gt;Then the podcast catches up with longtime friend of the show Jim Collis for an incredible deep dive into 45 years of dental technology experience. Jim talks about teaching hands-on courses at DLAT, helping labs transition from analog workflows into digital dentures and 3D printing, and why education is still the key to success in modern dentistry. From discussing AI-assisted denture design and automated workflows to reminiscing about fixing Vulcanite dentures and the earliest days of implants, Jim delivers one amazing story after another. Along the way, he shares lessons from his CDT journey, the mentors who shaped his career, his passion for consulting and education, and why he still loves this industry after nearly five decades. It’s equal parts history lesson, technology discussion, and classic Voices From the Bench chaos — complete with Star Trek references, Slurpee stories, and enough off-topic tangents to make Barb proud. Special Guests: Clyde, Jason Dyas, and Jim Collis CDT.&lt;/p&gt;
</description>
  <itunes:keywords>orthodontics, orthodontic lab, ortho lab, Ortho Outlaw, Clyde, Jason Dyas, Jim Collis, Voices From the Bench, DLAT, DLAT 2026, dental lab, dental technology, CDT, certified dental technician, orthodontic appliances, Crozats, Hawley retainers, acrylic work, wire bending, wire bender, automated wire bending, AOS wire bender, digital orthodontics, digital dentistry, digital workflow, 3D printing, removable prosthetics, dentures, digital dentures, Crown and Bridge, photogrammetry, Vulcanite dentures, implant dentistry, ortho appliances, lab owner, dental technician, dental podcast, dental education, lab technology, analog dentistry, digital transition, scanning, desktop scanner, 3Shape, exocad, AI dentistry, AI design, 3Shape Automate, denture design, STL files, dental software, dental CAD, dental CAM, dental design, lab workflow, printing resins, resin printing, wash station, Dreve, Frozen printer, Sonic XL, Harvest materials, Rhino cleaner, non-alcohol cleaner, dental materials, dental equipment, laser welder, Sunstone Laser Welders, IDS, Chicago Midwinter, Lab Day West, AAO, Germany, orthodontic meetings, dental conferences, dental trade show, dental industry, social media marketing, dental influencer, dental content creator, dental videos, dental reviews, product reviews, dental equipment reviews, ortho technology, AI orthodontics, digital scanning, study model scanning, orthodontic lab solutions, Digital Ortho Pros, orthodontic lab pros, Tennessee, Knoxville, California, Northern California, Stockton, Lodi, Sacramento, Bay Area, garage lab, startup lab, fax marketing, dental sales, orthodontists, impressions, stone models, appliance fabrication, dental innovation, dental entrepreneurship, entrepreneur, dental consulting, Collins Dental Consulting, lab consulting, lab management, dental education courses, hands-on course, removable dentistry, naturalized denture bases, denture printing, dental printers, build plate, resin heating, FEP screen, print calibration, dental troubleshooting, dental R&amp;D, dental innovation, dental workflow, digital lab, dental technicians, lab burnout, technology adoption, future of dental labs, next generation labs, younger technicians, gaming generation, digital learning, YouTube education, dental YouTube, online learning, workflow optimization, additive manufacturing, digital models, cloud storage, storage sheds, dental archives, dental scanning services, AI workflow, dental automation, order forms, automated design, bridge design, crown design, denture workflow, removable lab, Crown and Bridge technician, implant restorations, transmandibular implants, magnet overdentures, Jackson magnets, pre-magnets, dental history, dental evolution, lab stories, dental mentorship, Triton College, Wayne Zaruba, dental instructors, dental school, lab craftsmanship, denture repairs, porcelain teeth, acrylic dentures, articulators, bench grinder, Dremel, monomer, dental safety, resin odors, dental printing setup, printer camera, wash and cure, dental troubleshooting, dental manufacturing, lab startup, dental community, orthodontic community, ORG, orthodontic resource group, lab networking, dental collaboration, dental teamwork, digital adoption, dental legacy, dental craftsmanship, dental artistry, dental future, golf, fishing, trucking, construction work, Harley Davidson, social media merch, dental branding, influencer marketing, SEO, ROI, Instagram, Facebook, LinkedIn, YouTube videos, dental photography, podcast guest, industry veteran, lab culture, dental humor, dental stories, technology in dentistry, modern dental lab, traditional dental lab, future of orthodontics, future of dentures, dental innovation community</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>From wire-bending machines and digital ortho workflows to Vulcanite dentures and photogrammetry, this episode from the <a href="https://dlat.wildapricot.org/" rel="nofollow noopener">DLAT</a> floor is packed with stories, laughs, and a whole lot of dental lab wisdom. </p>

<p>First up, the crew sits down with Jason Dyas — better known these days as the man behind <a href="https://orthodonticlabsolutions.com/ortho-outlaw/" rel="nofollow noopener">Ortho Outlaw</a> and everyone’s favorite outlaw mascot, Clyde. Jason shares his journey from construction work and garage-built orthodontic appliances to running successful ortho labs and diving headfirst into digital technology. What started with fax-machine marketing and Walmart bench grinders eventually evolved into automated wire-bending machines, digital scanning, social media content creation, and a growing mission to help older labs embrace modern workflows instead of shutting their doors. The conversation covers everything from AI-driven ortho tech and the future of wire bending to building a brand, traveling to industry events around the world, and how Ortho Outlaw became one of the most recognizable new names in orthodontic lab social media.</p>

<p>Then the podcast catches up with longtime friend of the show Jim Collis for an incredible deep dive into 45 years of dental technology experience. Jim talks about teaching hands-on courses at DLAT, helping labs transition from analog workflows into digital dentures and 3D printing, and why education is still the key to success in modern dentistry. From discussing AI-assisted denture design and automated workflows to reminiscing about fixing Vulcanite dentures and the earliest days of implants, Jim delivers one amazing story after another. Along the way, he shares lessons from his CDT journey, the mentors who shaped his career, his passion for consulting and education, and why he still loves this industry after nearly five decades. It’s equal parts history lesson, technology discussion, and classic Voices From the Bench chaos — complete with Star Trek references, Slurpee stories, and enough off-topic tangents to make Barb proud.</p><p>Special Guests: Clyde, Jason Dyas, and Jim Collis CDT.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hello voices from the bench community, <a href="https://sunrisedentallaboratory.com/" rel="nofollow noopener">John Wilson</a> here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow noopener">PrograMill 7</a>. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you.</h3>

<hr>

<h3>At exocad Insights in beautiful Mallorca, we finally caught up with Felix from <a href="https://www.imagineusa.com/" rel="nofollow noopener">Imagine USA</a>—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.</h3>

<p>From wire-bending machines and digital ortho workflows to Vulcanite dentures and photogrammetry, this episode from the <a href="https://dlat.wildapricot.org/" rel="nofollow noopener">DLAT</a> floor is packed with stories, laughs, and a whole lot of dental lab wisdom. </p>

<p>First up, the crew sits down with Jason Dyas — better known these days as the man behind <a href="https://orthodonticlabsolutions.com/ortho-outlaw/" rel="nofollow noopener">Ortho Outlaw</a> and everyone’s favorite outlaw mascot, Clyde. Jason shares his journey from construction work and garage-built orthodontic appliances to running successful ortho labs and diving headfirst into digital technology. What started with fax-machine marketing and Walmart bench grinders eventually evolved into automated wire-bending machines, digital scanning, social media content creation, and a growing mission to help older labs embrace modern workflows instead of shutting their doors. The conversation covers everything from AI-driven ortho tech and the future of wire bending to building a brand, traveling to industry events around the world, and how Ortho Outlaw became one of the most recognizable new names in orthodontic lab social media.</p>

<p>Then the podcast catches up with longtime friend of the show Jim Collis for an incredible deep dive into 45 years of dental technology experience. Jim talks about teaching hands-on courses at DLAT, helping labs transition from analog workflows into digital dentures and 3D printing, and why education is still the key to success in modern dentistry. From discussing AI-assisted denture design and automated workflows to reminiscing about fixing Vulcanite dentures and the earliest days of implants, Jim delivers one amazing story after another. Along the way, he shares lessons from his CDT journey, the mentors who shaped his career, his passion for consulting and education, and why he still loves this industry after nearly five decades. It’s equal parts history lesson, technology discussion, and classic Voices From the Bench chaos — complete with Star Trek references, Slurpee stories, and enough off-topic tangents to make Barb proud.</p><p>Special Guests: Clyde, Jason Dyas, and Jim Collis CDT.</p>]]>
  </itunes:summary>
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