We all know and love Nowak Dental Supplies for not only their products and services, but for everything they do for our industry. This week we talk to two people from Nowak Dental Supplies that are bringing the conference/party of the year to New Orleans in November. Brandi Nowak is one half of the owners and she tells the story of starting in 2000. Taking over her grandfather's legacy that started in the 40s, she has helped the company become what it is today. At the beginning of 2025, they brought on Marybeth Starr to help them grow even more. Marybeth is a veteran of the vendor side of dental laboratories and brings experience to get the job done. Together they have put together NOLA Lab Fest that is happening in New Orleans on November 7 & 8. This is a must attend event because it is going to be what these two are, fun.

Register today at: https://www.nolalabfest.com/

THANK YOU to Aidite for sponsoring us! Go buy their stuff from Nowak... win/win for everyone!

Take it from Jennifer Ferguson from Ivoclar. If you have a PM7 or are thinking about getting a PM7 (Take it from Barb, you should), on July 1st Ivoclar is launching the "Ivoclar Block Module" that can speed up milling emax by 45%!! The best part is that you can try it for FREE for 90 days. All you have to do is send them a message on Instagram at Ivoclar.na or send a email to jennifer.ferguson@ivoclar.com. Now go mill emax faster!

Special Guests: Brandi Nowak and Marybeth Starr.

Voices From the Bench is headed back to Florida for the FDLA Southern States Symposium & Expo all thanks to the great people at Jensen Dental. You know, the makers of MIYO!. Come visit Elvis & Barb in the Jensen booth June 7 & 8 in Orlando. Register today at FDLA.NET!

This week we showcase that last 4 conversations we got while in the Ivoclar Ballroom at LMT Lab Day Chicago 2024.

First up is Randi James from Renstrom Dental Studio and Carrie Ling from Lifelike Dental Studio who talk about meeting for the first time and forming an important friendship that has helped them grow both of their labs.

Then we are visited once again by David Lesh from 8&9 Consulting who gives us all the low down on gross profit margins, cost of good sales, and how labs can make a few changes to go from breaking even to turning a profit.

Following up is Nitasha Rizvi who does ALL the work for a surgical group within a DSO. She talks about going the New York City College of Technology and finding her way to be a technician and teacher at Harvard.

We wrap up the whole weekend with a stellar cast of dental technicians from the UK. Bethany Brown, Lola Welch, and Julia Glancey stop by to tell us about their experience of coming to America, comparing Lab Day to show in the UK, and what they are speaking on for some upcoming shows.

Wanting to take your knowledge and skills to the next level? If you are looking for the best education dedicated to dentistry in both the labs and clinics, check out Ivoclar Academy.

From on-demand webinars to in-person training, Ivoclar Academy has a program to meet your busy schedule. Check out all they have to offer HERE!

Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – VITA MFT Teeth are the ultimate solution for creating lifelike and stunning smiles.

Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since VITA believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit vitanorthamerica.com/freemft

Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.

Join the VITA family today.

Special Guests: Beth Brown, Carrie Ling, David Lesh, Julia Glancey, Lola Welch, Nitasha Rizvi, and Scott & Randi James.

On August 27th many brave and fearless dental technicians will take to the water and road to participate in the 2023 Chicago Triathlon. They don't do it for fame or personal gain, but to raise money for the Foundation For Dental Laboratory Technology.
PLEASE head over to dentallabfoundation.org and click the DONATE TODAY button. Log in and choose the “Race for the Future” option. There you can put the name of a racer you want to sponsor. You can put:

Barb Warner
Team Abutments (Elvis Dahl, Mark Williamson, Bobby Kennedy)
Voices From the Bench (50/50 split between Barb and Elvis' team)

We love it whenever technicians support technicians. And when we found out that 4 past podcast guests started a group to showcase female technicians, we just had to have them back on to learn more. Joining us again are Nina Frketin from Mango Dental Technologies, Deppa Bharakhda from Dencraft Dental Lab, Deppa Bharakhda, and Emily and Eleanor Pittard from The Hive Dental Lab. All four update us on what they have been up to since their previous episodes and how they have grown since. Nina explains the reason for starting Nightshift and how she needed the help of everyone to help grow it. They explain their roles in the group, what the purpose of Nightshift is, and their BIG plans for the future.

Check out all their previous episodes:

Nina: https://www.voicesfromthebench.com/171
Emily and Eleanor: https://www.voicesfromthebench.com/211
Deepa: https://www.voicesfromthebench.com/213

Did you know that Ivoclar has Digital Equipment Sales Specialists?

These experienced professionals are here to help make your transition to digital, a smooth one. They help provide customized solutions, analyze your ROI, provide hands on assistance and localized support. All of this, catered to your needs. Contact a Digital Equipment Sales Specialist today by emailing Digitalspecialists@ivoclar.com. Tell them you heard it on the podcast!

Special Guests: Deepa Bharakhda, Eleanor Pittard, Emily Pittard, and Nina Frketin.

First up is Katie Rinaldo and Mandy Arena. These two removable technicians are trying to get the state of Illinois to make Denturism legal. Katie was on the podcast back on episode 78 & 79. They are back to give us an update on the status of the legislation and to remind everyone how they can help. Go to the Illinois Denturist website or

DONATE TODAY!

Then we chat with the wonderful, talented, and gifted Jen Ludwig. Jen (and all her amazing personality) stops by the booth to update us on life after receiving CDT of the YEAR and to talk about all the public speaking she is doing and what she has lined up.

We wrap up the episode catching up with Jim Collis. Jim is starting to look at his next chapter of his career. After a time with Solvay and Dandy, Jim has some personal goals to reach before he finds his next home which we are sure will be at a place that allows him to continue teaching, guiding, and educating so many technicians.

If efficiency and performance are what you are looking for in a milling system, then the high-performance PrograMill PM7 from Ivoclar is the right choice for you.

Equipped with a high-performance spindle, this high-power 5-axis milling machine efficiently produces both wet and dry restorations.

Ivoclar provides white glove delivery service, training, choice of service contracts and their outstanding after sales service and support.

Contact your friendly Ivoclar sales representative today and create a digital solution that’s right for you!

Candulor a dental supply company from Switzerland has solutions no matter if you are analog or digital

Check out their PhysioSet TCR tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.

The Swiss School of Prosthetics in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner Edmonds Dental Supply

Candulor, High End Only

Special Guests: Jennifer Ludwig, CDT, Jim Collis CDT, Katie Rinaldo, and Mandy Arena.

Imagine being a solo lab owner in a town of only 4 dentists… and being related to 3 of them! Meet Anne Koelzer, owner of AMK Dental Lab in O’Neill Nebraska. Anne comes from a family FULL of dentist but decided that her future is in the dental lab industry. After attending lab school and a short time at another lab, she returned to the family practice to be their technician. Soon she built and opened her own lab and is getting work from all over the rural areas. Anne talks about getting the InLab system, printing 3d dentures, teaching offices and staff MIYO, putting on events, balancing work and life, and running a lab in the middle of nowhere.

Check out the MIYO course with Anne and Dr. Vetter in Fargo, North Dakota!

Does your lab use Magic Touch? If not, you should think about switching just so you can use icortica. Icortica is a program that uses all the data you already collect in Magic Touch and puts it in one easy to see, use, and understand dashboard. Look at every account and see trends, sales, notes, payments, and even remake percentages. Use the data you already have to take your lab and your customer service to the next level. Elvis uses it daily and swears it is a huge part to his success working at the lab. Head over to icortica.com/voices to learn more or send a email to Rob Nazzal at rob@icortica.com and tell him you heard about it on Voices From the Bench!

Special Guest: Anne Koelzer.

Whip Mix’s new VeriWhirl resin cleaning station is the ideal piece of equipment to use in the 3D printed resin post process. It’s oscillating, multi-speed stirrer produces a tornado-like vortex every 30-seconds, and guarantees efficient, effective and powerful cleaning whether the units are individual or still attached to the build plate.

The two alcohol baths make an effective step-wash system. It cleans more efficiently and there is less alcohol needed, since it is re-used for both a fresh bath and a dirty bath.

The VeriWhirl's intelligent design offers features such as Mode, Time, and Start/Stop button display which gives the operator full and automatic control of the cleaning process. A mesh basket used in the wash container makes it easy to keep track of small printed parts when cleaning. The affordable unit’s one-year warranty ensures peace-of-mind for the owner.

Visit whipmix.com or call (800) 626-5651 for more information about this great new product.

Is your lab in a position to take on new customers? Do you have the capacity to service more doctors? AmericaSmiles has helped hundreds of labs across the country to acquire new dental accounts. They’re the biggest name in Dental Laboratory marketing. Don't waste time mailing and calling hundreds of doctors just to see poor results and hear overwhelming rejection. Let AmericaSmiles do all the heavy lifting for you. For just $195 a month, the AmericaSmiles One Voice program will help you skip to the front of the line. They'll prospect your local or target area, produce your creative marketing, and do all the cold calling to leave you with extremely qualified appointments; guaranteed to help you find your ideal clients and grow your business.

Visit AmericaSmiles.net/One-Voice to learn more about how you can increase your lab's bottom line. Use promo code VOICESFROMTHEBENCH during checkout to qualify for a month-to-month agreement enabling you the freedom to cancel the marketing service any time! If you’d like to speak with an agent who can answer your questions about a time-tested, completely done-for-you approach to marketing, please call 708 279 9031. Join AmericaSmiles One Voice today - Getting new dentists to try your lab has never been easier.

Did you know that most inLab MCX5 users that have ordered burs from Gro3X once, keep on ordering Gro3X burs over and over again? Because Gro3X burs are engineered by some of the folks who have been providing burs to some of the largest US production labs for years.

Did you also know, that most Roland and DGShape users have no idea what they are missing out?

To give Roland and DGSHAPE users the opportunity to find out for themselves how good Gro3X burs work also for their machines, Gro3X is now offering a BUY 3, GET 2 BURS FREE special. This is exclusively for Voices From The Bench listeners.

Simply go to the Gro3X website at gro3x.com click on burs, then select Roland & DGSHAPE. Add five burs of your choice to your cart, click on CHECK-OUT, enter discount code B3G2Burs and check out.

Special Guests: Jennifer Cowherd, Lorene Flores, and Scott & Randi James.

There are 3D Print resins for models that do a decent job, then there is Whip Mix VeriModel OS.

Dr. Michael Scherer, a prosthodontist from Sonora, CA says “Whip Mix VeriModel OS is one of the finest model resins I have ever worked with. It’s amazing”.

The popular resins offer the dental laboratory a high quality, smooth surface finish, extreme precision, reliable accuracy, and fine detail. They can be used in 385 and 405 nanometer printers, and are compatible with silicone-base separators. VeriModel OS print resins are available in Ivory, Golden Brown, Grey, and White colors for any model application.

For more information, call (800) 626-5651, or visit www.whipmix.com.

Did you know that most inLab MCX5 users that have ordered burs from Gro3X once, keep on ordering Gro3X burs over and over again? Because Gro3X burs are engineered by some of the folks who have been providing burs to some of the largest US production labs for years.

Did you also know, that most Roland and DGShape users have no idea what they are missing out?

To give Roland and DGSHAPE users the opportunity to find out for themselves how good Gro3X burs work also for their machines, Gro3X is now offering a BUY 3, GET 2 BURS FREE special. This is exclusively for Voices From The Bench listeners.

Simply go to the Gro3X website at gro3x.com click on burs, then select Roland & DGSHAPE. Add five burs of your choice to your cart, click on CHECK-OUT, enter discount code B3G2Burs and check out.

Is your lab in a position to take on new customers? Do you have the capacity to service more doctors? AmericaSmiles has helped hundreds of labs across the country to acquire new dental accounts.They're the biggest name in Dental Laboratory marketing. Don't waste time mailing and calling hundreds of doctors just to see poor results and hear overwhelming rejection. Let AmericaSmiles do all the heavy lifting for you. For just $195 a month, the AmericaSmiles One Voice program will help you skip to the front of the line. They'll prospect your local or target area, produce your creative marketing, and do all of the cold calling to leave you with extremely qualified appointments; guaranteed to help you find your ideal clients and grow your business.

Visit AmericaSmiles.net/One-Voice to learn more about how you can increase your lab's bottom line. Use promo code VOICESFROMTHEBENCH during checkout to qualify for a month-to-month agreement enabling you the freedom to cancel the marketing service any time! If you’d like to speak with an agent who can answer your questions about a time-tested, completely done-for-you approach to marketing, please call 708 279 9031. Join AmericaSmiles One Voice today - Getting new dentists to try your lab has never been easier.

Special Guest: Lauren Crowe.

Whip Mix’s new Veriwash resin cleaning station is the ideal piece of equipment to use in the 3D printed resin post process. It’s oscillating, multi-speed stirrer produces a tornado-like vortex every 30-seconds, and guarantees efficient, effective and powerful cleaning whether the units are individual or still attached to the build plate.

The two alcohol baths make an effective step-wash system. It cleans more efficiently and there is less alcohol needed, since it is re-used for both a fresh bath and a dirty bath.

The VeriWash’s intelligent design offers features such as Mode, Time, and Start/Stop button display which gives the operator full and automatic control of the cleaning process. A mesh basket used in the wash container makes it easy to keep track of small printed parts when cleaning. The affordable unit’s one-year warranty ensures peace-of-mind for the owner.

Visit whipmix.com or call (800) 626-5651 for more information about this great new product.

Special Guests: Don Hebert CDT, Dory Sartoris, and Ricardo Marrero .

Ladies of the Mill Summit: July 23 - 24 Chattanoogan, TN

Have you seen the CUREBox Plus from Whip Mix yet? This highly effective yet affordable light-curing unit is ideal for most printed resins on the market. The economically priced curing box uses a specific wavelength and intensity light source, time control, and temperature control to polymerize (cure) dental resin materials. The unit’s glasswork surface features diffuse reflectors, which improve light transmission uniformity to the bottom of the model, and its maximum temperature of 80˚C provides increased compatibility with medical device 3D print resins. It also provides faster heating.

The glove-friendly, easy-to-use touchscreen includes status indicators for heat, lamps, and the door to the large capacity chamber and it features One-touch presets, customizable settings, a timer (5 Minutes - 12 Hours), a temperature controller (30 - 80˚C), and an auto-start and shut down mode.

For more information about Whip Mix’s CUREBox, visit whipmix.com.

Special Guest: Chris Bradley.