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    <fireside:genDate>Fri, 17 Apr 2026 00:17:00 -0500</fireside:genDate>
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    <title>Voices from The Bench - Episodes Tagged with “Leadership”</title>
    <link>https://www.voicesfromthebench.com/tags/leadership</link>
    <pubDate>Mon, 30 Mar 2026 06:00:00 -0400</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.
</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.
</itunes:summary>
    <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/cover.jpg?v=3"/>
    <itunes:explicit>no</itunes:explicit>
    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Dahl &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
    </itunes:owner>
<itunes:category text="Health &amp; Fitness">
  <itunes:category text="Medicine"/>
</itunes:category>
<itunes:category text="Science">
  <itunes:category text="Life Sciences"/>
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<item>
  <title>418: Lab Day Chicago 2026 Part 4 with Josh Williams, Savannah Elkins, Darin McCue, Vicki Thomas, and Carrie Ling</title>
  <link>https://www.voicesfromthebench.com/418</link>
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  <pubDate>Mon, 30 Mar 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
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  <itunes:episode>418</itunes:episode>
  <itunes:title>Lab Day Chicago 2026 Part 4 with Josh Williams, Savannah Elkins, Darin McCue, Vicki Thomas, and Carrie Ling</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Live from LMT Lab Day Chicago, Elvis and Barb capture three conversations that highlight the future of the lab industry. From Savannah and Josh’s fast-moving digital removable workflows at GPS Digital RPD, to Darin McCue’s blunt reminder that labs need strong leadership—not just great technicians and how Saleslift Consulting can help—and finally Vicki and Carrie’s push to empower smaller labs through smarter partnerships and buying power with Savvy Lab Solutions, every discussion points to the same truth: adapting isn’t optional.</itunes:subtitle>
  <itunes:duration>1:16:48</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/3/3d4ef142-c3e2-4196-aa50-caf4da94c533/cover.jpg?v=1"/>
  <description>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!
If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of Ivoclar (https://www.ivoclar.com/en_us)’s development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art (https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art). Create stunning depth and lifelike color in as little as one firing.
Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.
When it comes to digital dentures, design is easy—manufacturing is where things get messy.
That’s why the Elevate Denture Solution brings it all together. Built by Roland DGSHAPE (https://www.rolanddga.com/applications/dental-cad-cam), Ivoclar (https://www.ivoclar.com/en_us), and FOLLOW-ME! Technology Group (https://www.follow-me-tech.com/), it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.
Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.
Live from LMT Lab Day Chicago, Elvis and Barb bring the mics to the Ivoclar (https://www.ivoclar.com/en_us) stage for three very different conversations that all point to one big theme—this industry is evolving fast, and you better evolve with it.
First up, Savannah Elkins and Josh Williams from GPS Digital RPD (https://gpsdigitalrpd.com/) jump into the digital removable world, where analog roots meet full-on additive workflows. Savannah shares how she went from pouring models to cranking out 100+ RPD frameworks a day, learning design in record time through hands-on training and a little “YouTube University.” The conversation dives into printed frameworks, flexible materials, and the push toward becoming a full lab-to-lab removable resource. It’s fast, it’s scalable, and yes… they absolutely test durability by throwing, stepping on, and possibly feeding things to alligators.
Next, Darin McCue from SalesLift Consulting (https://salesliftconsulting.com/) flips the script and talks about what’s really holding labs back—and it’s not production. With a mix of passion and hard truth, Darin explains that most lab owners aren’t failing because they can’t make teeth—they’re failing because they don’t run a business. From leadership and communication to sales and team culture, he challenges owners to step off the bench and into a leadership role before burnout or failure forces the issue. His message is clear: if you don’t work on your business, it will eventually work against you.
Finally, Vicki Thomas and Carrie Ling bring a completely different energy, focused on community, collaboration, and leveling the playing field for smaller labs. Vicki shares the story behind launching Savvy Lab Solutions (https://savvylabsolutions.com/), a buying group built to give small and mid-sized labs access to the same pricing and vendor relationships as the big players. Carrie backs it up with real-world experience, explaining how vendors now proactively reach out with discounts and new products—saving time, money, and opening doors she didn’t even know existed. The conversation highlights the power of partnerships, word-of-mouth growth, and the realization that 78% of the industry is made up of labs that have historically been overlooked.
Join us at exocad Insights 2026 (https://exocad.com/insights-2026), happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.
Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.
Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off.
 Special Guests: Carrie Ling, Darin McCue, Josh Williams, Savannah Elkins, and Vicki Thomas.
</description>
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  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>When it comes to digital dentures, design is easy—manufacturing is where things get messy.</h3>

<h3>That’s why the Elevate Denture Solution brings it all together. Built by <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland DGSHAPE</a>, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>, and <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology Group</a>, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.</h3>

<h3>Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.</h3>

<p>Live from LMT Lab Day Chicago, Elvis and Barb bring the mics to the <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> stage for three very different conversations that all point to one big theme—this industry is evolving fast, and you better evolve with it.</p>

<p>First up, Savannah Elkins and Josh Williams from <a href="https://gpsdigitalrpd.com/" rel="nofollow">GPS Digital RPD</a> jump into the digital removable world, where analog roots meet full-on additive workflows. Savannah shares how she went from pouring models to cranking out 100+ RPD frameworks a day, learning design in record time through hands-on training and a little “YouTube University.” The conversation dives into printed frameworks, flexible materials, and the push toward becoming a full lab-to-lab removable resource. It’s fast, it’s scalable, and yes… they absolutely test durability by throwing, stepping on, and possibly feeding things to alligators.</p>

<p>Next, Darin McCue from <a href="https://salesliftconsulting.com/" rel="nofollow">SalesLift Consulting</a> flips the script and talks about what’s really holding labs back—and it’s not production. With a mix of passion and hard truth, Darin explains that most lab owners aren’t failing because they can’t make teeth—they’re failing because they don’t run a business. From leadership and communication to sales and team culture, he challenges owners to step off the bench and into a leadership role before burnout or failure forces the issue. His message is clear: if you don’t work on your business, it will eventually work against you.</p>

<p>Finally, Vicki Thomas and Carrie Ling bring a completely different energy, focused on community, collaboration, and leveling the playing field for smaller labs. Vicki shares the story behind launching <a href="https://savvylabsolutions.com/" rel="nofollow">Savvy Lab Solutions</a>, a buying group built to give small and mid-sized labs access to the same pricing and vendor relationships as the big players. Carrie backs it up with real-world experience, explaining how vendors now proactively reach out with discounts and new products—saving time, money, and opening doors she didn’t even know existed. The conversation highlights the power of partnerships, word-of-mouth growth, and the realization that 78% of the industry is made up of labs that have historically been overlooked.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guests: Carrie Ling, Darin McCue, Josh Williams, Savannah Elkins, and Vicki Thomas.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>When it comes to digital dentures, design is easy—manufacturing is where things get messy.</h3>

<h3>That’s why the Elevate Denture Solution brings it all together. Built by <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland DGSHAPE</a>, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>, and <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology Group</a>, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.</h3>

<h3>Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.</h3>

<p>Live from LMT Lab Day Chicago, Elvis and Barb bring the mics to the <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> stage for three very different conversations that all point to one big theme—this industry is evolving fast, and you better evolve with it.</p>

<p>First up, Savannah Elkins and Josh Williams from <a href="https://gpsdigitalrpd.com/" rel="nofollow">GPS Digital RPD</a> jump into the digital removable world, where analog roots meet full-on additive workflows. Savannah shares how she went from pouring models to cranking out 100+ RPD frameworks a day, learning design in record time through hands-on training and a little “YouTube University.” The conversation dives into printed frameworks, flexible materials, and the push toward becoming a full lab-to-lab removable resource. It’s fast, it’s scalable, and yes… they absolutely test durability by throwing, stepping on, and possibly feeding things to alligators.</p>

<p>Next, Darin McCue from <a href="https://salesliftconsulting.com/" rel="nofollow">SalesLift Consulting</a> flips the script and talks about what’s really holding labs back—and it’s not production. With a mix of passion and hard truth, Darin explains that most lab owners aren’t failing because they can’t make teeth—they’re failing because they don’t run a business. From leadership and communication to sales and team culture, he challenges owners to step off the bench and into a leadership role before burnout or failure forces the issue. His message is clear: if you don’t work on your business, it will eventually work against you.</p>

<p>Finally, Vicki Thomas and Carrie Ling bring a completely different energy, focused on community, collaboration, and leveling the playing field for smaller labs. Vicki shares the story behind launching <a href="https://savvylabsolutions.com/" rel="nofollow">Savvy Lab Solutions</a>, a buying group built to give small and mid-sized labs access to the same pricing and vendor relationships as the big players. Carrie backs it up with real-world experience, explaining how vendors now proactively reach out with discounts and new products—saving time, money, and opening doors she didn’t even know existed. The conversation highlights the power of partnerships, word-of-mouth growth, and the realization that 78% of the industry is made up of labs that have historically been overlooked.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guests: Carrie Ling, Darin McCue, Josh Williams, Savannah Elkins, and Vicki Thomas.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>417: Lab Day Chicago 2026 Part 3 with Frederic Rapp, Casey Baldwin, &amp; Darin Lockaby</title>
  <link>https://www.voicesfromthebench.com/417</link>
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  <pubDate>Mon, 23 Mar 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
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  <itunes:episode>417</itunes:episode>
  <itunes:title>Lab Day Chicago 2026 Part 3 with Frederic Rapp, Casey Baldwin, &amp; Darin Lockaby</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Live from the Ivoclar Ballroom at Lab Day 2026, Elvis and Barb talk with Frederic Rapp about his journey from a small family lab to scaling a 150-person operation and now helping labs unlock their data with icortica. Then Casey Baldwin (Ivoclar) and Darin Lockaby (DESS) join to break down their new plug-and-play workflow for milling FDA-compliant abutments in-house—giving labs more control and better margins.</itunes:subtitle>
  <itunes:duration>1:12:44</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/4/4dc2dc2e-1920-42ad-96ce-6cc969420e3f/cover.jpg?v=1"/>
  <description>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!
If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of Ivoclar (https://www.ivoclar.com/en_us)’s development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art (https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art). Create stunning depth and lifelike color in as little as one firing.
Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.
When it comes to digital dentures, design is easy—manufacturing is where things get messy.
That’s why the Elevate Denture Solution brings it all together. Built by Roland DGSHAPE (https://www.rolanddga.com/applications/dental-cad-cam), Ivoclar (https://www.ivoclar.com/en_us), and FOLLOW-ME! Technology Group (https://www.follow-me-tech.com/), it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.
Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.
"Live" from the Ivoclar ballroom at Lab Day 2026, Elvis and Barb dives into conversations that perfectly capture what this industry is all about—innovation, relationships, and a whole lot of nerding out.
We kick things off with Frederic Rapp, who went from growing up in his dad’s basement lab in France to scaling it into one of the largest labs in Europe. After selling the business, he found his way back into the industry through innovation—helping labs unlock the gold mine sitting inside their own data with icortica (https://www.icortica.com/). From dashboards to AI-driven insights and even voice-activated notes in the parking lot, it’s all about working smarter, not harder… and maybe not looking like an idiot when you walk into a doctor’s office.
Then things shift to a great partnership with Casey Baldwin and Darin Lockaby, where we get into a seriously cool collaboration between Ivoclar (https://www.ivoclar.com/en_us) and DESS (https://www.dess-usa.com/). Think plug-and-play workflows that let labs mill their own abutments in-house—FDA compliant, streamlined, and actually simple. With margins tighter than ever, this kind of control over production isn’t just nice… it’s becoming necessary.
From scaling labs to scaling data, from implants to AI, this episode is packed with insight, laughs, and a clear message: the labs that embrace technology (without losing the human touch) are the ones that are going to win.
Join us at exocad Insights 2026 (https://exocad.com/insights-2026), happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.
Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.
Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off.
 Special Guests: Casey Baldwin, Darin Lockaby, and Frederic Rapp.
</description>
  <itunes:keywords>dental, technician, laboratory,voices from the bench, LabDay, Ivoclar, ballroom, live podcast, Frédéric Rapp, Elvis, Barb, Casey Baldwin, Darren Lockerby, DES, iCortica, Rob Nazel, Bob Cohen, Open Implants, Crown Ceram, dental lab, dental technician, engineering, mechanical engineering, rapid prototyping, digital dentistry, innovation, private equity, consolidation, lab growth, team building, leadership, data, database, analytics, dashboards, AI, automation, workflow, LMS, lab management system, Magic Touch, ABS, GreatLab, integration, API, software, technology, insights, customer retention, customer behavior, onboarding, case tracking, reporting, real-time data, alerts, notifications, sales strategy, business development, relationships, efficiency, productivity, chairside, reps, field work, customer service, follow-up, communication, notes, voice input, AI assistant, tasks, scheduling, opportunity tracking, cross-selling, upselling, revenue growth, cost of acquisition, profitability, margins, scalability, digital workflow, implants, implant workflow, abutments, milling, PM7, Programill 7, Ivotion, zirconia, emax, wet milling, dry milling, calibration, CAM software, Hyperdent, Exocad, 3Shape, Dental Wings, intraoral scanner, IOS, FDA compliance, 510k, validation, plug and play, PnP, manufacturing, quality control, OEM, tie bases, blanks, custom abutments, stock abutments, workflow control, turnaround time, in-house production, outsourcing, price pressure, industry trends, collaboration, partnership, innovation, materials, CeramArt, characterization, aesthetics, removable, fixed, digital dentures, lab efficiency, automation tools, future tech, AI in dentistry, global industry, Europe labs, US labs, Canada, Australia, scaling, entrepreneurship, craftsmanship, education, training, lab life, dental community, networking, Lab Day energy</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>When it comes to digital dentures, design is easy—manufacturing is where things get messy.</h3>

<h3>That’s why the Elevate Denture Solution brings it all together. Built by <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland DGSHAPE</a>, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>, and <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology Group</a>, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.</h3>

<h3>Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.</h3>

<p>&quot;Live&quot; from the Ivoclar ballroom at Lab Day 2026, Elvis and Barb dives into conversations that perfectly capture what this industry is all about—innovation, relationships, and a whole lot of nerding out.</p>

<p>We kick things off with <strong>Frederic Rapp</strong>, who went from growing up in his dad’s basement lab in France to scaling it into one of the largest labs in Europe. After selling the business, he found his way back into the industry through innovation—helping labs unlock the gold mine sitting inside their own data with <a href="https://www.icortica.com/" rel="nofollow">icortica</a>. From dashboards to AI-driven insights and even voice-activated notes in the parking lot, it’s all about working smarter, not harder… and maybe not looking like an idiot when you walk into a doctor’s office.</p>

<p>Then things shift to a great partnership with <strong>Casey Baldwin</strong> and <strong>Darin Lockaby</strong>, where we get into a seriously cool collaboration between <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> and <a href="https://www.dess-usa.com/" rel="nofollow">DESS</a>. Think plug-and-play workflows that let labs mill their own abutments in-house—FDA compliant, streamlined, and actually simple. With margins tighter than ever, this kind of control over production isn’t just nice… it’s becoming necessary.</p>

<p>From scaling labs to scaling data, from implants to AI, this episode is packed with insight, laughs, and a clear message: the labs that embrace technology (without losing the human touch) are the ones that are going to win.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guests: Casey Baldwin, Darin Lockaby, and Frederic Rapp.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>When it comes to digital dentures, design is easy—manufacturing is where things get messy.</h3>

<h3>That’s why the Elevate Denture Solution brings it all together. Built by <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland DGSHAPE</a>, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>, and <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology Group</a>, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.</h3>

<h3>Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.</h3>

<p>&quot;Live&quot; from the Ivoclar ballroom at Lab Day 2026, Elvis and Barb dives into conversations that perfectly capture what this industry is all about—innovation, relationships, and a whole lot of nerding out.</p>

<p>We kick things off with <strong>Frederic Rapp</strong>, who went from growing up in his dad’s basement lab in France to scaling it into one of the largest labs in Europe. After selling the business, he found his way back into the industry through innovation—helping labs unlock the gold mine sitting inside their own data with <a href="https://www.icortica.com/" rel="nofollow">icortica</a>. From dashboards to AI-driven insights and even voice-activated notes in the parking lot, it’s all about working smarter, not harder… and maybe not looking like an idiot when you walk into a doctor’s office.</p>

<p>Then things shift to a great partnership with <strong>Casey Baldwin</strong> and <strong>Darin Lockaby</strong>, where we get into a seriously cool collaboration between <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> and <a href="https://www.dess-usa.com/" rel="nofollow">DESS</a>. Think plug-and-play workflows that let labs mill their own abutments in-house—FDA compliant, streamlined, and actually simple. With margins tighter than ever, this kind of control over production isn’t just nice… it’s becoming necessary.</p>

<p>From scaling labs to scaling data, from implants to AI, this episode is packed with insight, laughs, and a clear message: the labs that embrace technology (without losing the human touch) are the ones that are going to win.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guests: Casey Baldwin, Darin Lockaby, and Frederic Rapp.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>413: Jay Collins: The Art of Aggressive Calming Sales for a Dental Lab</title>
  <link>https://www.voicesfromthebench.com/413</link>
  <guid isPermaLink="false">eca73a1b-39fa-4838-9aa5-c388b203ce6c</guid>
  <pubDate>Mon, 23 Feb 2026 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/eca73a1b-39fa-4838-9aa5-c388b203ce6c.mp3" length="69103872" type="audio/mpeg"/>
  <itunes:episode>413</itunes:episode>
  <itunes:title>Jay Collins: The Art of Aggressive Calming Sales for a Dental Lab</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Jay Collins shares his journey from a split Philadelphia family of steamfitters and dental technicians to becoming the bold, growth-driven leader behind thedentalab.net. After the 2008 crash forced him out of construction, he dove into dental lab sales with relentless cold-calling, developing his “aggressively calm” approach that challenges traditional lab-owner mindsets. This episode is a fast-paced, hilarious deep dive into sales psychology, growth through mergers, and why labs must treat sales as seriously as production if they want to survive and scale.</itunes:subtitle>
  <itunes:duration>1:11:54</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/e/eca73a1b-39fa-4838-9aa5-c388b203ce6c/cover.jpg?v=1"/>
  <description>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!
If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of Ivoclar (https://www.ivoclar.com/en_us)’s development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art (https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art). Create stunning depth and lifelike color in as little as one firing.
Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.
Elvis actually made it down to the exhibition halls this year — and hyperDENT (https://www.follow-me-tech.com/hyperdent/) from FOLLOW-ME! Technology (https://www.followmetechnology.com/) was everywhere.
Booth after booth, people were talking milling strategies, templates, and workflows. It felt like a full-on CAM takeover. Their Milling Roadmap scavenger hunt had attendees bouncing between Axsys, Imagine, D.O.F., and Roland collecting stamps like responsible adults…
Responsible adults chasing a bright orange folding electric hyperDENT scooter.
That’s what we love about the FOLLOW-ME! team — world-class CAM engineers talking microns and validation protocols one minute, then ripping around Lab Day the next.
Serious about precision. Not too serious about themselves.
Big shoutout for bringing the brains — and the electric horsepower.
Come see and talk to Elvis and Barb at all these amazing shows in 2026*
* Dental Lab Association of Texas Meeting in Dallas Apr 9-11 https://members.dlat.org/
* exocad Insights in Mallorca, Spain Apr 30 - May 1 https://exocad.com/insights-2026
This week we finally get Jay Collins to stop dodging Elvis long enough to sit down and share one of the wildest journeys in dental lab history. From a family split between union steamfitters and dental technicians in Philadelphia to surviving “The Great Brotherly Lab War,” Jay’s story is packed with grit, loyalty, and a whole lot of Irish Catholic chaos. What started with an uncle drafted into dental technology during Vietnam eventually turned into a multi-generation lab legacy—and Jay swearing he’d never get into teeth… only to build a powerhouse anyway.
After the 2008 crash wiped out his construction business, Jay bet everything on selling outsourced restorations door-to-door, sleeping in his car, showering at the gym, and cold-calling hundreds of offices a week. What followed was the development of his unapologetically bold, psychologically savvy sales approach—what he calls being “aggressively calm.” From pushing doctors to “no,” to matching their energy toe-to-toe, to walking into offices as “the lab” and walking out with cases in hand, Jay breaks down the mindset shift most lab owners desperately need: sales isn’t optional, and it definitely isn’t accidental.
Now leading multiple lab locations under the brilliantly simple name thedentallab.net (https://thedentallab.net/), Jay shares hard truths about growth, mergers, firing abusive clients, and why cutting your sales department in tough times is the worst move you can make. If you’ve ever struggled with prospecting, scaling, or standing your ground with doctors, this episode is packed with practical strategies, hilarious role-playing, and a reminder that confidence—backed by accountability—wins every time.
At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next.
Plus, the Icortica team is incredibly responsive and feels like a true partner in our success.
If you’re serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow.
Join us at exocad Insights 2026 (https://exocad.com/insights-2026), happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.
Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.
Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off.
 Special Guest: Jay Collins.
</description>
  <itunes:keywords>dental, technician, laboratory, sales, cold calling, outsourcing, China, dental lab, family business, steamfitters, Philadelphia, Irish Catholic, prosthodontics, removable, crown and bridge, implants, mergers, acquisitions, private equity, deal fatigue, legacy, entrepreneurship, recession, 2008 crash, construction, door-to-door, gatekeeper, front desk, Sandler system, psychology, accountability, retention, turnaround time, consistency, quality, pricing, margins, abundance mindset, firing clients, customer service, growth, multi-location, branding, thedentalab.net, leadership, aggressive calm, solution selling, relationship building, office dynamics, decision maker, commission, 1099, prospecting, persistence, mindset, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>Elvis actually made it down to the exhibition halls this year — and <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">hyperDENT</a> from <a href="https://www.followmetechnology.com/" rel="nofollow">FOLLOW-ME! Technology</a> was everywhere.</h3>

<h3>Booth after booth, people were talking milling strategies, templates, and workflows. It felt like a full-on CAM takeover. Their Milling Roadmap scavenger hunt had attendees bouncing between Axsys, Imagine, D.O.F., and Roland collecting stamps like responsible adults…</h3>

<h3>Responsible adults chasing a bright orange folding electric hyperDENT scooter.</h3>

<h3>That’s what we love about the FOLLOW-ME! team — world-class CAM engineers talking microns and validation protocols one minute, then ripping around Lab Day the next.</h3>

<h3>Serious about precision. Not too serious about themselves.</h3>

<h3>Big shoutout for bringing the brains — and the electric horsepower.</h3>

<p><em>Come see and talk to Elvis and Barb at all these amazing shows in 2026</em>*</p>

<ul>
<li>Dental Lab Association of Texas Meeting in Dallas Apr 9-11 <a href="https://members.dlat.org/" rel="nofollow">https://members.dlat.org/</a></li>
<li>exocad Insights in Mallorca, Spain Apr 30 - May 1 <a href="https://exocad.com/insights-2026" rel="nofollow">https://exocad.com/insights-2026</a></li>
</ul>

<p>This week we finally get Jay Collins to stop dodging Elvis long enough to sit down and share one of the wildest journeys in dental lab history. From a family split between union steamfitters and dental technicians in Philadelphia to surviving “The Great Brotherly Lab War,” Jay’s story is packed with grit, loyalty, and a whole lot of Irish Catholic chaos. What started with an uncle drafted into dental technology during Vietnam eventually turned into a multi-generation lab legacy—and Jay swearing he’d never get into teeth… only to build a powerhouse anyway.</p>

<p>After the 2008 crash wiped out his construction business, Jay bet everything on selling outsourced restorations door-to-door, sleeping in his car, showering at the gym, and cold-calling hundreds of offices a week. What followed was the development of his unapologetically bold, psychologically savvy sales approach—what he calls being “aggressively calm.” From pushing doctors to “no,” to matching their energy toe-to-toe, to walking into offices as “the lab” and walking out with cases in hand, Jay breaks down the mindset shift most lab owners desperately need: sales isn’t optional, and it definitely isn’t accidental.</p>

<p>Now leading multiple lab locations under the brilliantly simple name <a href="https://thedentallab.net/" rel="nofollow">thedentallab.net</a>, Jay shares hard truths about growth, mergers, firing abusive clients, and why cutting your sales department in tough times is the worst move you can make. If you’ve ever struggled with prospecting, scaling, or standing your ground with doctors, this episode is packed with practical strategies, hilarious role-playing, and a reminder that confidence—backed by accountability—wins every time.</p>

<h3>At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next.</h3>

<h3>Plus, the Icortica team is incredibly responsive and feels like a true partner in our success.</h3>

<h3>If you’re serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow.</h3>

<hr>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Jay Collins.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>Elvis actually made it down to the exhibition halls this year — and <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">hyperDENT</a> from <a href="https://www.followmetechnology.com/" rel="nofollow">FOLLOW-ME! Technology</a> was everywhere.</h3>

<h3>Booth after booth, people were talking milling strategies, templates, and workflows. It felt like a full-on CAM takeover. Their Milling Roadmap scavenger hunt had attendees bouncing between Axsys, Imagine, D.O.F., and Roland collecting stamps like responsible adults…</h3>

<h3>Responsible adults chasing a bright orange folding electric hyperDENT scooter.</h3>

<h3>That’s what we love about the FOLLOW-ME! team — world-class CAM engineers talking microns and validation protocols one minute, then ripping around Lab Day the next.</h3>

<h3>Serious about precision. Not too serious about themselves.</h3>

<h3>Big shoutout for bringing the brains — and the electric horsepower.</h3>

<p><em>Come see and talk to Elvis and Barb at all these amazing shows in 2026</em>*</p>

<ul>
<li>Dental Lab Association of Texas Meeting in Dallas Apr 9-11 <a href="https://members.dlat.org/" rel="nofollow">https://members.dlat.org/</a></li>
<li>exocad Insights in Mallorca, Spain Apr 30 - May 1 <a href="https://exocad.com/insights-2026" rel="nofollow">https://exocad.com/insights-2026</a></li>
</ul>

<p>This week we finally get Jay Collins to stop dodging Elvis long enough to sit down and share one of the wildest journeys in dental lab history. From a family split between union steamfitters and dental technicians in Philadelphia to surviving “The Great Brotherly Lab War,” Jay’s story is packed with grit, loyalty, and a whole lot of Irish Catholic chaos. What started with an uncle drafted into dental technology during Vietnam eventually turned into a multi-generation lab legacy—and Jay swearing he’d never get into teeth… only to build a powerhouse anyway.</p>

<p>After the 2008 crash wiped out his construction business, Jay bet everything on selling outsourced restorations door-to-door, sleeping in his car, showering at the gym, and cold-calling hundreds of offices a week. What followed was the development of his unapologetically bold, psychologically savvy sales approach—what he calls being “aggressively calm.” From pushing doctors to “no,” to matching their energy toe-to-toe, to walking into offices as “the lab” and walking out with cases in hand, Jay breaks down the mindset shift most lab owners desperately need: sales isn’t optional, and it definitely isn’t accidental.</p>

<p>Now leading multiple lab locations under the brilliantly simple name <a href="https://thedentallab.net/" rel="nofollow">thedentallab.net</a>, Jay shares hard truths about growth, mergers, firing abusive clients, and why cutting your sales department in tough times is the worst move you can make. If you’ve ever struggled with prospecting, scaling, or standing your ground with doctors, this episode is packed with practical strategies, hilarious role-playing, and a reminder that confidence—backed by accountability—wins every time.</p>

<h3>At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next.</h3>

<h3>Plus, the Icortica team is incredibly responsive and feels like a true partner in our success.</h3>

<h3>If you’re serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow.</h3>

<hr>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: Jay Collins.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>409: John Wilson: Margins, Meaning, and Knowing When to Say No</title>
  <link>https://www.voicesfromthebench.com/409</link>
  <guid isPermaLink="false">4799e98e-4590-4cc4-a747-96c72cbad9c7</guid>
  <pubDate>Mon, 26 Jan 2026 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/4799e98e-4590-4cc4-a747-96c72cbad9c7.mp3" length="64093824" type="audio/mpeg"/>
  <itunes:episode>409</itunes:episode>
  <itunes:title>John Wilson: Margins, Meaning, and Knowing When to Say No</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Barb and Elvis welcome back John Wilson of Sunrise Dental Lab for a candid, reflective conversation about purpose, integrity, and longevity in the dental lab industry. John shares why he chose alignment over growth, how protecting his team and values reshaped his business, and why strong lab–doctor partnerships are built on trust, not price. The episode also dives into the inspiration behind his new podcast Margins &amp; Meaning, focused on storytelling, connection, and reminding technicians they’re not alone.</itunes:subtitle>
  <itunes:duration>1:06:41</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/4/4799e98e-4590-4cc4-a747-96c72cbad9c7/cover.jpg?v=1"/>
  <description>Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City.
Walking the Lab Day Chicago (https://lmtmag.com/lmtlabday) floor? Make it worth it.
Stop by the FOLLOW-ME! hyperDENT (https://www.follow-me-tech.com/hyperdent/) booth (E-27, East Hall) and take part in their Milling Roadmap—a quick, scavenger-hunt-style activity that leads you to key milling partners like Axsys (https://www.axsysdental.com/home/), Imagine (https://www.imagineusa.com/), DOF (https://doflab.com/en), and Roland (https://www.rolanddga.com/applications/dental-cad-cam).
Collect stamps at booths you’re likely visiting anyway and get entered to win some great giveaways—including this year’s grand prize: a foldable Honda electric scooter.
You’re already walking the floor. Now it might carry you.
We welcome back longtime friend of the podcast John Wilson of Sunrise Dental Lab (https://sunrisedentallaboratory.com/), returning for the first time since 2021—and this time as a fellow podcaster himself. What starts as a warm reunion quickly turns into a deep, honest conversation about passion, purpose, integrity, and what it really takes to survive (and stay sane) in today’s dental lab world.
John reflects on the evolution of his lab, sharing why he made the intentional decision not to chase endless growth, but instead to protect his team, his values, and his love for the craft. He talks candidly about “yesterday thinking,” adapting to digital dentistry without abandoning fundamentals, and why aligning with the right clients—not just more clients—changed everything.
The discussion dives into what true lab–doctor partnerships look like, why trust is earned (not given), and how saying “no” can sometimes be the most powerful business decision you make. John also explains why single units matter just as much as full-arch cases, how education keeps technicians relevant, and why racing to the bottom on price is a losing game.
Later, the conversation turns personal as John shares the inspiration behind his new solo podcast, Margins &amp;amp; Meaning (https://podcasts.apple.com/jo/podcast/margins-meaning-with-john-wilson/id1856784215)—a storytelling-driven project created to document his journey, connect with technicians who feel alone, and leave something meaningful behind for the next generation. He opens up about legacy, creativity, fear, change, and why being heard matters just as much as having something to say.
Join us at exocad Insights 2026 (https://exocad.com/insights-2026), happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.
Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.
Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off.
 Special Guest: John Wilson.
</description>
  <itunes:keywords>dental, technician, laboratory, digital dentistry, dental lab ownership, lab–doctor relationships, craftsmanship, business alignment, sustainable growth, team culture, margins, integrity, education, mentorship, leadership, storytelling, legacy, burnout prevention, saying no, pricing pressure, trust, adaptability, fundamentals, podcasting, Margins and Meaning, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City.</h3>

<hr>

<h3>Walking the <a href="https://lmtmag.com/lmtlabday" rel="nofollow">Lab Day Chicago</a> floor? Make it worth it.</h3>

<h3>Stop by the <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">FOLLOW-ME! hyperDENT</a> booth (E-27, East Hall) and take part in their Milling Roadmap—a quick, scavenger-hunt-style activity that leads you to key milling partners like <a href="https://www.axsysdental.com/home/" rel="nofollow">Axsys</a>, <a href="https://www.imagineusa.com/" rel="nofollow">Imagine</a>, <a href="https://doflab.com/en" rel="nofollow">DOF</a>, and <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland</a>.</h3>

<h3>Collect stamps at booths you’re likely visiting anyway and get entered to win some great giveaways—including this year’s grand prize: a foldable Honda electric scooter.</h3>

<h3>You’re already walking the floor. Now it might carry you.</h3>

<p>We welcome back longtime friend of the podcast John Wilson of <a href="https://sunrisedentallaboratory.com/" rel="nofollow">Sunrise Dental Lab</a>, returning for the first time since 2021—and this time as a fellow podcaster himself. What starts as a warm reunion quickly turns into a deep, honest conversation about passion, purpose, integrity, and what it really takes to survive (and stay sane) in today’s dental lab world.</p>

<p>John reflects on the evolution of his lab, sharing why he made the intentional decision not to chase endless growth, but instead to protect his team, his values, and his love for the craft. He talks candidly about “yesterday thinking,” adapting to digital dentistry without abandoning fundamentals, and why aligning with the right clients—not just more clients—changed everything.</p>

<p>The discussion dives into what true lab–doctor partnerships look like, why trust is earned (not given), and how saying “no” can sometimes be the most powerful business decision you make. John also explains why single units matter just as much as full-arch cases, how education keeps technicians relevant, and why racing to the bottom on price is a losing game.</p>

<p>Later, the conversation turns personal as John shares the inspiration behind his new solo podcast,<a href="https://podcasts.apple.com/jo/podcast/margins-meaning-with-john-wilson/id1856784215" rel="nofollow"> Margins &amp; Meaning</a>—a storytelling-driven project created to document his journey, connect with technicians who feel alone, and leave something meaningful behind for the next generation. He opens up about legacy, creativity, fear, change, and why being heard matters just as much as having something to say.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: John Wilson.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City.</h3>

<hr>

<h3>Walking the <a href="https://lmtmag.com/lmtlabday" rel="nofollow">Lab Day Chicago</a> floor? Make it worth it.</h3>

<h3>Stop by the <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow">FOLLOW-ME! hyperDENT</a> booth (E-27, East Hall) and take part in their Milling Roadmap—a quick, scavenger-hunt-style activity that leads you to key milling partners like <a href="https://www.axsysdental.com/home/" rel="nofollow">Axsys</a>, <a href="https://www.imagineusa.com/" rel="nofollow">Imagine</a>, <a href="https://doflab.com/en" rel="nofollow">DOF</a>, and <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland</a>.</h3>

<h3>Collect stamps at booths you’re likely visiting anyway and get entered to win some great giveaways—including this year’s grand prize: a foldable Honda electric scooter.</h3>

<h3>You’re already walking the floor. Now it might carry you.</h3>

<p>We welcome back longtime friend of the podcast John Wilson of <a href="https://sunrisedentallaboratory.com/" rel="nofollow">Sunrise Dental Lab</a>, returning for the first time since 2021—and this time as a fellow podcaster himself. What starts as a warm reunion quickly turns into a deep, honest conversation about passion, purpose, integrity, and what it really takes to survive (and stay sane) in today’s dental lab world.</p>

<p>John reflects on the evolution of his lab, sharing why he made the intentional decision not to chase endless growth, but instead to protect his team, his values, and his love for the craft. He talks candidly about “yesterday thinking,” adapting to digital dentistry without abandoning fundamentals, and why aligning with the right clients—not just more clients—changed everything.</p>

<p>The discussion dives into what true lab–doctor partnerships look like, why trust is earned (not given), and how saying “no” can sometimes be the most powerful business decision you make. John also explains why single units matter just as much as full-arch cases, how education keeps technicians relevant, and why racing to the bottom on price is a losing game.</p>

<p>Later, the conversation turns personal as John shares the inspiration behind his new solo podcast,<a href="https://podcasts.apple.com/jo/podcast/margins-meaning-with-john-wilson/id1856784215" rel="nofollow"> Margins &amp; Meaning</a>—a storytelling-driven project created to document his journey, connect with technicians who feel alone, and leave something meaningful behind for the next generation. He opens up about legacy, creativity, fear, change, and why being heard matters just as much as having something to say.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guest: John Wilson.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>408: Rob Nazzal &amp; Mike Alessio: From the Bench to the (icortica) Dashboard</title>
  <link>https://www.voicesfromthebench.com/408</link>
  <guid isPermaLink="false">1fad4ad6-5d45-4139-a8b8-bd8ce699ac75</guid>
  <pubDate>Mon, 19 Jan 2026 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/1fad4ad6-5d45-4139-a8b8-bd8ce699ac75.mp3" length="64615680" type="audio/mpeg"/>
  <itunes:episode>408</itunes:episode>
  <itunes:title>Rob Nazzal &amp; Mike Alessio: From the Bench to the (icortica) Dashboard</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Rob Nazzal returns to Voices From the Bench with Mike Alessio of Bonadent to talk about leadership, culture, and using data the right way in dental laboratories. They discuss transparency around productivity metrics, the challenge of measuring quality, and how open communication builds trust and stronger teams. The conversation also highlights how icortica helps labs and sales teams use real-time data to improve retention, grow existing accounts, and have smarter, better-timed conversations with doctors.</itunes:subtitle>
  <itunes:duration>1:07:14</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/1/1fad4ad6-5d45-4139-a8b8-bd8ce699ac75/cover.jpg?v=1"/>
  <description>Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City.
Cal-Lab Association Meeting in Chicago Feb 19-20 https://cal-lab.org/
LMT Lab Day Chicago Feb 19-21 https://lmtmag.com/lmtlabday
Almost three years after his last appearance, Rob Nazzal returns to Voices From the Bench, this time joined by Mike Alessio of Bonadent Dental Laboratory (https://bonadent.com/). The conversation dives deep into lab leadership, culture, transparency, and how data—when used the right way—can empower teams instead of policing them.
Mike shares his 32-year journey with Bonadent, from starting as a pickup-and-delivery driver to leading the Danaren division, and explains how a family-owned lab has grown into a multi-location organization without losing its people-first culture. Rob and Mike unpack the realities of tracking productivity on the lab floor, the challenges of sharing metrics openly, and why transparency builds trust, alignment, and accountability when done with intention.
The discussion shifts to quality vs. productivity, the difficulty of truly measuring “quality,” and why labs must lead with craftsmanship before numbers. They also explore how digital workflows, QC processes, and proactive communication with doctors impact remakes, efficiency, and relationships.
On the sales side, Rob breaks down how icortica (https://www.icortica.com/voices) helps labs grow by focusing on existing customers, improving retention, and giving sales teams real-time insights into what conversations they should be having—right before they walk into an office. Mike and Elvis share firsthand experiences using icortica (https://www.icortica.com/voices), highlighting how real-time data, centralized notes, and smart alerts change the way sales reps prepare, prioritize, and perform.
The episode wraps with a look at Bonadent’s unique culture (including their famous converted Walmart lab), long employee tenure, and why investing in people, transparency, and the right technology is the real key to sustainable growth in today’s dental lab landscape.
If you want to grow your business, you need clear insight into what’s happening inside your operation and across your customer journey. That’s where Icortica comes in.
At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next.
Plus, the Icortica team is incredibly responsive and feels like a true partner in our success.
If you’re serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow. Special Guests: Mike Alessio and Rob Nazzal.
</description>
  <itunes:keywords>dental, technician, laboratory, lab culture, leadership, transparency, productivity metrics, quality control, data visibility, real-time reporting, team alignment, employee engagement, dental laboratory management, sales effectiveness, customer retention, share of wallet, iCortica, Magic Touch, lab software integration, digital workflows, remakes, quality metrics, DSOs, family-owned lab, technician retention, change management, data-driven decisions, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City.</h3>

<ul>
<li>Cal-Lab Association Meeting in Chicago Feb 19-20 <a href="https://cal-lab.org/" rel="nofollow">https://cal-lab.org/</a></li>
<li>LMT Lab Day Chicago Feb 19-21 <a href="https://lmtmag.com/lmtlabday" rel="nofollow">https://lmtmag.com/lmtlabday</a></li>
</ul>

<p>Almost three years after his last appearance, Rob Nazzal returns to Voices From the Bench, this time joined by Mike Alessio of <a href="https://bonadent.com/" rel="nofollow">Bonadent Dental Laboratory</a>. The conversation dives deep into lab leadership, culture, transparency, and how data—when used the right way—can empower teams instead of policing them.</p>

<p>Mike shares his 32-year journey with Bonadent, from starting as a pickup-and-delivery driver to leading the Danaren division, and explains how a family-owned lab has grown into a multi-location organization without losing its people-first culture. Rob and Mike unpack the realities of tracking productivity on the lab floor, the challenges of sharing metrics openly, and why transparency builds trust, alignment, and accountability when done with intention.</p>

<p>The discussion shifts to quality vs. productivity, the difficulty of truly measuring “quality,” and why labs must lead with craftsmanship before numbers. They also explore how digital workflows, QC processes, and proactive communication with doctors impact remakes, efficiency, and relationships.</p>

<p>On the sales side, Rob breaks down how <a href="https://www.icortica.com/voices" rel="nofollow">icortica</a> helps labs grow by focusing on existing customers, improving retention, and giving sales teams real-time insights into what conversations they should be having—right before they walk into an office. Mike and Elvis share firsthand experiences using <a href="https://www.icortica.com/voices" rel="nofollow">icortica</a>, highlighting how real-time data, centralized notes, and smart alerts change the way sales reps prepare, prioritize, and perform.</p>

<p>The episode wraps with a look at Bonadent’s unique culture (including their famous converted Walmart lab), long employee tenure, and why investing in people, transparency, and the right technology is the real key to sustainable growth in today’s dental lab landscape.</p>

<h3>If you want to grow your business, you need clear insight into what’s happening inside your operation and across your customer journey. That’s where Icortica comes in.</h3>

<h3>At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next.</h3>

<h3>Plus, the Icortica team is incredibly responsive and feels like a true partner in our success.</h3>

<h3>If you’re serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow.</h3><p>Special Guests: Mike Alessio and Rob Nazzal.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City.</h3>

<ul>
<li>Cal-Lab Association Meeting in Chicago Feb 19-20 <a href="https://cal-lab.org/" rel="nofollow">https://cal-lab.org/</a></li>
<li>LMT Lab Day Chicago Feb 19-21 <a href="https://lmtmag.com/lmtlabday" rel="nofollow">https://lmtmag.com/lmtlabday</a></li>
</ul>

<p>Almost three years after his last appearance, Rob Nazzal returns to Voices From the Bench, this time joined by Mike Alessio of <a href="https://bonadent.com/" rel="nofollow">Bonadent Dental Laboratory</a>. The conversation dives deep into lab leadership, culture, transparency, and how data—when used the right way—can empower teams instead of policing them.</p>

<p>Mike shares his 32-year journey with Bonadent, from starting as a pickup-and-delivery driver to leading the Danaren division, and explains how a family-owned lab has grown into a multi-location organization without losing its people-first culture. Rob and Mike unpack the realities of tracking productivity on the lab floor, the challenges of sharing metrics openly, and why transparency builds trust, alignment, and accountability when done with intention.</p>

<p>The discussion shifts to quality vs. productivity, the difficulty of truly measuring “quality,” and why labs must lead with craftsmanship before numbers. They also explore how digital workflows, QC processes, and proactive communication with doctors impact remakes, efficiency, and relationships.</p>

<p>On the sales side, Rob breaks down how <a href="https://www.icortica.com/voices" rel="nofollow">icortica</a> helps labs grow by focusing on existing customers, improving retention, and giving sales teams real-time insights into what conversations they should be having—right before they walk into an office. Mike and Elvis share firsthand experiences using <a href="https://www.icortica.com/voices" rel="nofollow">icortica</a>, highlighting how real-time data, centralized notes, and smart alerts change the way sales reps prepare, prioritize, and perform.</p>

<p>The episode wraps with a look at Bonadent’s unique culture (including their famous converted Walmart lab), long employee tenure, and why investing in people, transparency, and the right technology is the real key to sustainable growth in today’s dental lab landscape.</p>

<h3>If you want to grow your business, you need clear insight into what’s happening inside your operation and across your customer journey. That’s where Icortica comes in.</h3>

<h3>At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next.</h3>

<h3>Plus, the Icortica team is incredibly responsive and feels like a true partner in our success.</h3>

<h3>If you’re serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow.</h3><p>Special Guests: Mike Alessio and Rob Nazzal.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>406: Stuart Steinbock: Lean, Keen, and Milling Machines</title>
  <link>https://www.voicesfromthebench.com/406</link>
  <guid isPermaLink="false">66cce06a-91dc-4bb4-a0fc-798ffba5eb80</guid>
  <pubDate>Mon, 05 Jan 2026 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/66cce06a-91dc-4bb4-a0fc-798ffba5eb80.mp3" length="60094080" type="audio/mpeg"/>
  <itunes:episode>406</itunes:episode>
  <itunes:title>Stuart Steinbock: Lean, Keen, and Milling Machines</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Barb and Elvis talk with Stuart Steinbock about his deep family roots in dental manufacturing, the evolution of Whip Mix, and how lean thinking and product development helped shape modern lab workflows. Stuart also shares his journey beyond the family business into startups, 3D printing, orthodontic labs, and ultimately leading Digital Dental. It’s an honest conversation about innovation, entrepreneurship, and navigating change in both the dental industry and life</itunes:subtitle>
  <itunes:duration>1:02:31</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/6/66cce06a-91dc-4bb4-a0fc-798ffba5eb80/cover.jpg?v=1"/>
  <description>Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City.
Come see and talk to Elvis and Barb at all these amazing shows coming up in 2026
* Vision 21 in Las Vegas Jan 15-17 https://www.nadl.org/nadl-vision-21
* Cal-Lab Association Meeting in Chicago Feb 19-20 https://cal-lab.org/
* LMT Lab Day Chicago Feb 19-21 https://lmtmag.com/lmtlabday
* Dental Lab Association of Texas Meeting in Dallas Apr 9-11 https://members.dlat.org/
* exocad Insights in Mallorca, Spain Apr 30 - May 1 https://exocad.com/insights-2026
This week we sit down with Stuart Steinbock for a wide-ranging conversation that blends dental industry history, innovation, and personal resilience. As a fourth-generation member of the Steinbock family, Stuart shares the origin story of Whip Mix (https://whipmix.com/)—from an egg beater with patented features to a global dental manufacturer—and his own unlikely path into the family business, including international expansion, lean manufacturing, and product development that helped shape how labs think about efficiency and quality 
The conversation follows Stuart’s journey beyond Whip Mix into startups, direct-to-consumer aligners, 3D printing with Carbon (https://www.carbon3d.com/), pandemic-era manufacturing, and running a high-volume orthodontic lab, before landing at Digital Dental (https://www.digitaldental.com/) as president. Along the way, Stuart offers candid insights on entrepreneurship, digital workflows, ortho vs. restorative mindsets, leadership through change, and the human side of the dental industry—ending with a powerful personal update on family, recovery, and finding balance after adversity Special Guest: Stuart Steinbock.
</description>
  <itunes:keywords>dental, technician, laboratory, family business, Whip Mix, dental manufacturing, lean manufacturing, dental stones, casting investment, articulators, product development, international sales, dental equipment, lab efficiency, workflow optimization, continuous improvement, digital dentistry, CAD/CAM, 3D printing, orthodontic labs, aligners, direct-to-consumer dentistry, Carbon, additive manufacturing, milling systems, dental mills, ISO compliance, quality systems, startup culture, entrepreneurship, leadership, lab management, process innovation, Digital Dental, Crystal Ultra, full-arch workflows, ortho appliances, resilience, industry evolution, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City.</h3>

<p><strong>Come see and talk to Elvis and Barb at all these amazing shows coming up in 2026</strong></p>

<ul>
<li>Vision 21 in Las Vegas Jan 15-17 <a href="https://www.nadl.org/nadl-vision-21" rel="nofollow">https://www.nadl.org/nadl-vision-21</a></li>
<li>Cal-Lab Association Meeting in Chicago Feb 19-20 <a href="https://cal-lab.org/" rel="nofollow">https://cal-lab.org/</a></li>
<li>LMT Lab Day Chicago Feb 19-21 <a href="https://lmtmag.com/lmtlabday" rel="nofollow">https://lmtmag.com/lmtlabday</a></li>
<li>Dental Lab Association of Texas Meeting in Dallas Apr 9-11 <a href="https://members.dlat.org/" rel="nofollow">https://members.dlat.org/</a></li>
<li>exocad Insights in Mallorca, Spain Apr 30 - May 1 <a href="https://exocad.com/insights-2026" rel="nofollow">https://exocad.com/insights-2026</a></li>
</ul>

<p>This week we sit down with Stuart Steinbock for a wide-ranging conversation that blends dental industry history, innovation, and personal resilience. As a fourth-generation member of the Steinbock family, Stuart shares the origin story of <a href="https://whipmix.com/" rel="nofollow">Whip Mix</a>—from an egg beater with patented features to a global dental manufacturer—and his own unlikely path into the family business, including international expansion, lean manufacturing, and product development that helped shape how labs think about efficiency and quality </p>

<p>The conversation follows Stuart’s journey beyond Whip Mix into startups, direct-to-consumer aligners, 3D printing with <a href="https://www.carbon3d.com/" rel="nofollow">Carbon</a>, pandemic-era manufacturing, and running a high-volume orthodontic lab, before landing at <a href="https://www.digitaldental.com/" rel="nofollow">Digital Dental</a> as president. Along the way, Stuart offers candid insights on entrepreneurship, digital workflows, ortho vs. restorative mindsets, leadership through change, and the human side of the dental industry—ending with a powerful personal update on family, recovery, and finding balance after adversity</p><p>Special Guest: Stuart Steinbock.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City.</h3>

<p><strong>Come see and talk to Elvis and Barb at all these amazing shows coming up in 2026</strong></p>

<ul>
<li>Vision 21 in Las Vegas Jan 15-17 <a href="https://www.nadl.org/nadl-vision-21" rel="nofollow">https://www.nadl.org/nadl-vision-21</a></li>
<li>Cal-Lab Association Meeting in Chicago Feb 19-20 <a href="https://cal-lab.org/" rel="nofollow">https://cal-lab.org/</a></li>
<li>LMT Lab Day Chicago Feb 19-21 <a href="https://lmtmag.com/lmtlabday" rel="nofollow">https://lmtmag.com/lmtlabday</a></li>
<li>Dental Lab Association of Texas Meeting in Dallas Apr 9-11 <a href="https://members.dlat.org/" rel="nofollow">https://members.dlat.org/</a></li>
<li>exocad Insights in Mallorca, Spain Apr 30 - May 1 <a href="https://exocad.com/insights-2026" rel="nofollow">https://exocad.com/insights-2026</a></li>
</ul>

<p>This week we sit down with Stuart Steinbock for a wide-ranging conversation that blends dental industry history, innovation, and personal resilience. As a fourth-generation member of the Steinbock family, Stuart shares the origin story of <a href="https://whipmix.com/" rel="nofollow">Whip Mix</a>—from an egg beater with patented features to a global dental manufacturer—and his own unlikely path into the family business, including international expansion, lean manufacturing, and product development that helped shape how labs think about efficiency and quality </p>

<p>The conversation follows Stuart’s journey beyond Whip Mix into startups, direct-to-consumer aligners, 3D printing with <a href="https://www.carbon3d.com/" rel="nofollow">Carbon</a>, pandemic-era manufacturing, and running a high-volume orthodontic lab, before landing at <a href="https://www.digitaldental.com/" rel="nofollow">Digital Dental</a> as president. Along the way, Stuart offers candid insights on entrepreneurship, digital workflows, ortho vs. restorative mindsets, leadership through change, and the human side of the dental industry—ending with a powerful personal update on family, recovery, and finding balance after adversity</p><p>Special Guest: Stuart Steinbock.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>384: IDS 2025 &amp; exocad Part 9 with Paul Dowling, Jacqueline Ffrench, &amp; Thomas Baaske</title>
  <link>https://www.voicesfromthebench.com/384</link>
  <guid isPermaLink="false">34f25fd7-9275-42bb-90ca-2118c07e15b9</guid>
  <pubDate>Mon, 04 Aug 2025 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/34f25fd7-9275-42bb-90ca-2118c07e15b9.mp3" length="59810688" type="audio/mpeg"/>
  <itunes:episode>384</itunes:episode>
  <itunes:title>IDS 2025 &amp; exocad Part 9 with Paul Dowling, Jacqueline Ffrench, &amp; Thomas Baaske</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Back again to a time in Germany when we recorded in the exocad booth at IDS 2025. This week we start with Paul Dowling &amp; Jacqueline Ffrench who are doing amazing things in Ireland for the lab community. Then we meet Thomas Baaske from Ivoclar that tells us all about the new printed denture material, the inventory system, and Ivoclar at IDS.</itunes:subtitle>
  <itunes:duration>1:02:14</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/3/34f25fd7-9275-42bb-90ca-2118c07e15b9/cover.jpg?v=1"/>
  <description>It's the 11th running of the Race For the Future in Fort Worth, TX on September 14, 2025.  This is YOUR chance to make a difference in a industry we all love so much. Important links:
All the money goes to The Foundation For Dental Laboratory Technology: https://dentallabfoundation.org/
All about the Race: https://dentallabfoundation.org/news-events/race-for-the-future/
Race website: https://fortworth.californiatriathlon.org/
TO DONATE: https://fdlt.memberclicks.net/donor-form#/
Select: Race for the Future
Enter the name of the racer you want to support:  BARB WARNER or THE CROWN JEWELS
Enter the amount (One Million Dollars)
 August 14 &amp;amp; 15: PrograMill CAM Academy: A Hands-On Introduction to Digital Milling for Dental Professionals
 Ivoclar Academy – Amherst, NY : https://www.ivoclar.com/enca/course/programill-cam-academy-module-i-introduction/251438?utmsource=Email&amp;amp;utmmedium=Pardot&amp;amp;utmcampaign=Academy+Newsletter&amp;amp;utm_term=July
 This episode is featuring two conversations that Elvis and Barb got while in Gemany at the exocad booth at IDS 2025. First up is Paul Dowling &amp;amp; Jacqueline Ffrench who come from PD Ceramics (https://pdceramics.ie/) in Ireland. Paul grew up in a dental family and played in the shed in the backyard that was the lab. After attending lab school in London, Paul came back to Ireland and opened his own lab. Knowing teeth and not business, Paul recruits Jacqueline from a dental office to help. Jacqueline is good with business and saw the struggles in the lab and set out to make it a better place. Now she and Paul are starting to do it all over Ireland.
 Then from many miles away (at IDS it seems that way) we are joined by Thomas Baaske, the Global Technical Product Manager at Ivoclar (https://www.ivoclar.com/en_us) Vivadent AG. That means he oversees a lot of the digital materials and equipment for Ivoclar and there is a lot. Thomas talks about his lab background, being with Ivoclar for over 14 years, the evolution of the milled denture, their new inventory system, and the new Ivotion Based Printed denture (https://www.ivoclar.com/en_us/products/digital-processes/3d-printing-materials). 
Let's be honest. There are a LOT of zirconia on the market these days. How do you know which is which? Is one better than another? Is there one that can handle every situation? Check out a FREE webinar from Ivoclar (https://www.ivoclar.com/en_us) called Zirconia Unboxed with Jeff Smith, CDT. (https://www.ivoclar.com/en_us/course/zirconia-unboxed/246115?utm_source=External+-+Voice+from+the+Bench&amp;amp;utm_medium=QR+code&amp;amp;utm_campaign=Academy&amp;amp;utm_term=August)
"This introductory webinar is the first in a five-part series designed to address the most frequently asked questions by dental labs when selecting zirconia for their restorations. With a focus on practical guidance, this session explores the key considerations in choosing the right zirconia, including material properties, esthetics, and processing techniques. This introductory webinar is the first in a five-part series designed to address the most frequently asked questions by dental labs when selecting zirconia for their restorations. With a focus on practical guidance, this session explores the key considerations in choosing the right zirconia, including material properties, esthetics, and processing techniques."
Check it out at: https://www.ivoclar.com/enus/course/zirconia-unboxed/246115?utmsource=External+-+Voice+from+the+Bench&amp;amp;utmmedium=QR+code&amp;amp;utmcampaign=Academy&amp;amp;utm_term=August

 Special Guests: Jacqueline Ffrench, Paul Dowling , and Thomas Baaske.
</description>
  <itunes:keywords>dental, technician, laboratory, exocad, ids, ireland, generations, business, part time, zirconZahn, digital, leadership, lab day chicago, health, 4 day work week, efficient, better life, well being, lean manufacturing, AI, small changes, strength in the industry, community, global, removables, dentures, printing, 3D, Ivotion, feedback, inventory, workflow, academy, polish, soft reline, repair, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>It&#39;s the 11th running of the <strong>Race For the Future in Fort Worth, TX on September 14, 2025</strong>.  This is YOUR chance to make a difference in a industry we all love so much. Important links:<br>
All the money goes to The Foundation For Dental Laboratory Technology: <a href="https://dentallabfoundation.org/" rel="nofollow">https://dentallabfoundation.org/</a><br>
All about the Race: <a href="https://dentallabfoundation.org/news-events/race-for-the-future/" rel="nofollow">https://dentallabfoundation.org/news-events/race-for-the-future/</a><br>
Race website: <a href="https://fortworth.californiatriathlon.org/" rel="nofollow">https://fortworth.californiatriathlon.org/</a></p>

<h3>TO DONATE: <a href="https://fdlt.memberclicks.net/donor-form#/" rel="nofollow">https://fdlt.memberclicks.net/donor-form#/</a></h3>

<p>Select: Race for the Future<br>
Enter the name of the racer you want to support:  <strong>BARB WARNER</strong> or <strong>THE CROWN JEWELS</strong><br>
Enter the amount (One Million Dollars)</p>

<hr>

<p><strong>August 14 &amp; 15: PrograMill CAM Academy: A Hands-On Introduction to Digital Milling for Dental Professionals<br>
 Ivoclar Academy – Amherst, NY : <a href="https://www.ivoclar.com/en_ca/course/programill-cam-academy-module-i-introduction/251438?utm_source=Email&utm_medium=Pardot&utm_campaign=Academy+Newsletter&utm_term=July" rel="nofollow">https://www.ivoclar.com/en_ca/course/programill-cam-academy-module-i-introduction/251438?utm_source=Email&amp;utm_medium=Pardot&amp;utm_campaign=Academy+Newsletter&amp;utm_term=July</a></strong></p>

<hr>

<p>This episode is featuring two conversations that Elvis and Barb got while in Gemany at the exocad booth at IDS 2025. First up is <strong>Paul Dowling</strong> &amp; <strong>Jacqueline Ffrench</strong> who come from<a href="https://pdceramics.ie/" rel="nofollow"> PD Ceramics</a> in Ireland. Paul grew up in a dental family and played in the shed in the backyard that was the lab. After attending lab school in London, Paul came back to Ireland and opened his own lab. Knowing teeth and not business, Paul recruits Jacqueline from a dental office to help. Jacqueline is good with business and saw the struggles in the lab and set out to make it a better place. Now she and Paul are starting to do it all over Ireland.</p>

<p>Then from many miles away (at IDS it seems that way) we are joined by <strong>Thomas Baaske</strong>, the Global Technical Product Manager at <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> Vivadent AG. That means he oversees a lot of the digital materials and equipment for Ivoclar and there is a lot. Thomas talks about his lab background, being with Ivoclar for over 14 years, the evolution of the milled denture, their new inventory system, and the new <a href="https://www.ivoclar.com/en_us/products/digital-processes/3d-printing-materials" rel="nofollow">Ivotion Based Printed denture</a>. </p>

<h3>Let&#39;s be honest. There are a LOT of zirconia on the market these days. How do you know which is which? Is one better than another? Is there one that can handle every situation? Check out a FREE webinar from <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> called <a href="https://www.ivoclar.com/en_us/course/zirconia-unboxed/246115?utm_source=External+-+Voice+from+the+Bench&utm_medium=QR+code&utm_campaign=Academy&utm_term=August" rel="nofollow">Zirconia Unboxed with Jeff Smith, CDT.</a></h3>

<h3>&quot;This introductory webinar is the first in a five-part series designed to address the most frequently asked questions by dental labs when selecting zirconia for their restorations. With a focus on practical guidance, this session explores the key considerations in choosing the right zirconia, including material properties, esthetics, and processing techniques. This introductory webinar is the first in a five-part series designed to address the most frequently asked questions by dental labs when selecting zirconia for their restorations. With a focus on practical guidance, this session explores the key considerations in choosing the right zirconia, including material properties, esthetics, and processing techniques.&quot;</h3>

<h3>Check it out at: <a href="https://www.ivoclar.com/en_us/course/zirconia-unboxed/246115?utm_source=External+-+Voice+from+the+Bench&utm_medium=QR+code&utm_campaign=Academy&utm_term=August" rel="nofollow">https://www.ivoclar.com/en_us/course/zirconia-unboxed/246115?utm_source=External+-+Voice+from+the+Bench&amp;utm_medium=QR+code&amp;utm_campaign=Academy&amp;utm_term=August</a></h3>

<iframe src="https://drive.google.com/file/d/16qkmdrr0xl5ugyRDaR3GOMhWqJ1fqkmC/preview" width="640" height="480" allow="autoplay"></iframe><p>Special Guests: Jacqueline Ffrench, Paul Dowling , and Thomas Baaske.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>It&#39;s the 11th running of the <strong>Race For the Future in Fort Worth, TX on September 14, 2025</strong>.  This is YOUR chance to make a difference in a industry we all love so much. Important links:<br>
All the money goes to The Foundation For Dental Laboratory Technology: <a href="https://dentallabfoundation.org/" rel="nofollow">https://dentallabfoundation.org/</a><br>
All about the Race: <a href="https://dentallabfoundation.org/news-events/race-for-the-future/" rel="nofollow">https://dentallabfoundation.org/news-events/race-for-the-future/</a><br>
Race website: <a href="https://fortworth.californiatriathlon.org/" rel="nofollow">https://fortworth.californiatriathlon.org/</a></p>

<h3>TO DONATE: <a href="https://fdlt.memberclicks.net/donor-form#/" rel="nofollow">https://fdlt.memberclicks.net/donor-form#/</a></h3>

<p>Select: Race for the Future<br>
Enter the name of the racer you want to support:  <strong>BARB WARNER</strong> or <strong>THE CROWN JEWELS</strong><br>
Enter the amount (One Million Dollars)</p>

<hr>

<p><strong>August 14 &amp; 15: PrograMill CAM Academy: A Hands-On Introduction to Digital Milling for Dental Professionals<br>
 Ivoclar Academy – Amherst, NY : <a href="https://www.ivoclar.com/en_ca/course/programill-cam-academy-module-i-introduction/251438?utm_source=Email&utm_medium=Pardot&utm_campaign=Academy+Newsletter&utm_term=July" rel="nofollow">https://www.ivoclar.com/en_ca/course/programill-cam-academy-module-i-introduction/251438?utm_source=Email&amp;utm_medium=Pardot&amp;utm_campaign=Academy+Newsletter&amp;utm_term=July</a></strong></p>

<hr>

<p>This episode is featuring two conversations that Elvis and Barb got while in Gemany at the exocad booth at IDS 2025. First up is <strong>Paul Dowling</strong> &amp; <strong>Jacqueline Ffrench</strong> who come from<a href="https://pdceramics.ie/" rel="nofollow"> PD Ceramics</a> in Ireland. Paul grew up in a dental family and played in the shed in the backyard that was the lab. After attending lab school in London, Paul came back to Ireland and opened his own lab. Knowing teeth and not business, Paul recruits Jacqueline from a dental office to help. Jacqueline is good with business and saw the struggles in the lab and set out to make it a better place. Now she and Paul are starting to do it all over Ireland.</p>

<p>Then from many miles away (at IDS it seems that way) we are joined by <strong>Thomas Baaske</strong>, the Global Technical Product Manager at <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> Vivadent AG. That means he oversees a lot of the digital materials and equipment for Ivoclar and there is a lot. Thomas talks about his lab background, being with Ivoclar for over 14 years, the evolution of the milled denture, their new inventory system, and the new <a href="https://www.ivoclar.com/en_us/products/digital-processes/3d-printing-materials" rel="nofollow">Ivotion Based Printed denture</a>. </p>

<h3>Let&#39;s be honest. There are a LOT of zirconia on the market these days. How do you know which is which? Is one better than another? Is there one that can handle every situation? Check out a FREE webinar from <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> called <a href="https://www.ivoclar.com/en_us/course/zirconia-unboxed/246115?utm_source=External+-+Voice+from+the+Bench&utm_medium=QR+code&utm_campaign=Academy&utm_term=August" rel="nofollow">Zirconia Unboxed with Jeff Smith, CDT.</a></h3>

<h3>&quot;This introductory webinar is the first in a five-part series designed to address the most frequently asked questions by dental labs when selecting zirconia for their restorations. With a focus on practical guidance, this session explores the key considerations in choosing the right zirconia, including material properties, esthetics, and processing techniques. This introductory webinar is the first in a five-part series designed to address the most frequently asked questions by dental labs when selecting zirconia for their restorations. With a focus on practical guidance, this session explores the key considerations in choosing the right zirconia, including material properties, esthetics, and processing techniques.&quot;</h3>

<h3>Check it out at: <a href="https://www.ivoclar.com/en_us/course/zirconia-unboxed/246115?utm_source=External+-+Voice+from+the+Bench&utm_medium=QR+code&utm_campaign=Academy&utm_term=August" rel="nofollow">https://www.ivoclar.com/en_us/course/zirconia-unboxed/246115?utm_source=External+-+Voice+from+the+Bench&amp;utm_medium=QR+code&amp;utm_campaign=Academy&amp;utm_term=August</a></h3>

<iframe src="https://drive.google.com/file/d/16qkmdrr0xl5ugyRDaR3GOMhWqJ1fqkmC/preview" width="640" height="480" allow="autoplay"></iframe><p>Special Guests: Jacqueline Ffrench, Paul Dowling , and Thomas Baaske.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>330: The Final More From exocad Insights 2024 with Chuck Genco, Yousef Ibrahim, Maher Al Hanfeish, Jen Ludwig, and Lindsey Rowan</title>
  <link>https://www.voicesfromthebench.com/330</link>
  <guid isPermaLink="false">0a50dbf6-ccdb-4fb1-9221-c8f5b66a259f</guid>
  <pubDate>Mon, 22 Jul 2024 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/0a50dbf6-ccdb-4fb1-9221-c8f5b66a259f.mp3" length="64901164" type="audio/mpeg"/>
  <itunes:episode>330</itunes:episode>
  <itunes:title>The Final More From exocad Insights 2024 with Chuck Genco, Yousef Ibrahim, Maher Al Hanfeish, Jen Ludwig, and Lindsey Rowan</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>All good things must end as we wrap up the final conversations from exocad Insights 2024 with Chuck Genco, Yousef Ibrahim, Maher Al Hanfeish. Then we tack on a conversation about the Race For the Future with Jen Ludwig and Lindsey Rowan.</itunes:subtitle>
  <itunes:duration>1:07:32</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/0/0a50dbf6-ccdb-4fb1-9221-c8f5b66a259f/cover.jpg?v=1"/>
  <description>This week we wrap up the conversations at the exocad (https://exocad.com/) Insights 2024 meeting from Mallorca, Spain. Elvis and Barb can not thank exocad enough for this amazing opportunity to showcase some many AMAZING people in our industry. Things were learned, friends were made, laptops were returned, and memories were made. Thank you exocad!
First up is dental technician that is working on business development at Nobel Biocare (https://www.nobelbiocare.com/en-us), Chuck Genco. Chuck is 35 year veteran in various dental labs. He's now with Nobel Biocare helping them create a solution based digital workflow with a emphasis on "time to teeth". He talks about his journey, his role at Nobel, and what some interesting things they are working on.
Then we talk to two friends in Spain, from Syria, working in Sweden. Yousef Ibrahim is a ceramist. Maher Al Hanfeish is the cad/cam technician. After leaving Syria, they both found their way to the same lab in Sweden and have been friends ever since. They talk about their journey into the lab, getting to Sweden, and their daily life in a lab.
As a special BONUS, we talk to the Chair of the Foundation for Dental Laboratory Technology (https://dentallabfoundation.org/), Jen Ludwig and the Executive Director, Lindsey Rowan. They both come on to talk about the upcoming Race for the Future happening on September 15th, 2024 in Fort Worth, Texas.
Join the Race: https://fdlt.memberclicks.net/donor-form
DONATE TODAY: https://fortworth.californiatriathlon.org/Race/Register/?raceId=99407
Introducing Ivotion Digital Dentures (https://www.ivoclar.com/en_us/products/digital-processes/ivotion) from Ivoclar (https://www.ivoclar.com/en_us) – Experience unparalleled precision and efficiency with Ivoclar‘s state-of-the-art digital denture workflow.
Ivotion is available in their patent pending monolithic disc that combines denture base and tooth materials in one seamless puck. Or if you lab needs more flexibility, Ivotion is also available as stand-alone discs - Ivotion Base, Dent and Dent Multi all in 98mm width to fit your favorite milling machine.
With Ivotion you can streamline your lab’s processes, reduce production time, and enhance patient satisfaction. Elevate your lab's capabilities with Ivotion Digital Dentures – where innovation meets perfection. Discover the future of dentures today with Ivoclar."  Thanks for your continued support of the podcast Ivoclar.
Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best.
 Special Guests: Chuck Genco, Jennifer Ludwig, CDT, Lindsey Rowan, Maher Al Hanfeish , and Yousef Ibrahim.
</description>
  <itunes:keywords>dental, technician, laboratory, exocad, implants, all-on-4, workflow, digital, solutions, van hook, dtx, dso, scanning, ai, warranty, time to teeth, efficiency, zirconia, corus, support, leadership, ivoclar, miyo, triathlon, 5k, 10k, fundraising, cheerleading, fort worth, texas, raising money, cdt, sponsorships, grants, podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>This week we wrap up the conversations at the <a href="https://exocad.com/" rel="nofollow">exocad</a> Insights 2024 meeting from Mallorca, Spain. Elvis and Barb can not thank exocad enough for this amazing opportunity to showcase some many AMAZING people in our industry. Things were learned, friends were made, laptops were returned, and memories were made. Thank you exocad!</p>

<p>First up is dental technician that is working on business development at <a href="https://www.nobelbiocare.com/en-us" rel="nofollow">Nobel Biocare</a>, <strong>Chuck Genco</strong>. Chuck is 35 year veteran in various dental labs. He&#39;s now with Nobel Biocare helping them create a solution based digital workflow with a emphasis on &quot;time to teeth&quot;. He talks about his journey, his role at Nobel, and what some interesting things they are working on.</p>

<p>Then we talk to two friends in Spain, from Syria, working in Sweden. <strong>Yousef Ibrahim</strong> is a ceramist. <strong>Maher Al Hanfeish</strong> is the cad/cam technician. After leaving Syria, they both found their way to the same lab in Sweden and have been friends ever since. They talk about their journey into the lab, getting to Sweden, and their daily life in a lab.</p>

<p>As a special BONUS, we talk to the Chair of the <a href="https://dentallabfoundation.org/" rel="nofollow">Foundation for Dental Laboratory Technology</a>, <strong>Jen Ludwig</strong> and the Executive Director, <strong>Lindsey Rowan</strong>. They both come on to talk about the upcoming Race for the Future happening on September 15th, 2024 in Fort Worth, Texas.</p>

<p>Join the Race: <a href="https://fdlt.memberclicks.net/donor-form" rel="nofollow">https://fdlt.memberclicks.net/donor-form</a></p>

<h3>DONATE TODAY: <a href="https://fortworth.californiatriathlon.org/Race/Register/?raceId=99407" rel="nofollow">https://fortworth.californiatriathlon.org/Race/Register/?raceId=99407</a></h3>

<h3>Introducing <a href="https://www.ivoclar.com/en_us/products/digital-processes/ivotion" rel="nofollow">Ivotion Digital Dentures</a> from <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> – Experience unparalleled precision and efficiency with Ivoclar‘s state-of-the-art digital denture workflow.</h3>

<h3>Ivotion is available in their patent pending monolithic disc that combines denture base and tooth materials in one seamless puck. Or if you lab needs more flexibility, Ivotion is also available as stand-alone discs - Ivotion Base, Dent and Dent Multi all in 98mm width to fit your favorite milling machine.</h3>

<h3>With Ivotion you can streamline your lab’s processes, reduce production time, and enhance patient satisfaction. Elevate your lab&#39;s capabilities with Ivotion Digital Dentures – where innovation meets perfection. Discover the future of dentures today with Ivoclar.&quot;  Thanks for your continued support of the podcast Ivoclar.</h3>

<h3>Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best.</h3><p>Special Guests: Chuck Genco, Jennifer Ludwig, CDT, Lindsey Rowan, Maher Al Hanfeish , and Yousef Ibrahim.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>This week we wrap up the conversations at the <a href="https://exocad.com/" rel="nofollow">exocad</a> Insights 2024 meeting from Mallorca, Spain. Elvis and Barb can not thank exocad enough for this amazing opportunity to showcase some many AMAZING people in our industry. Things were learned, friends were made, laptops were returned, and memories were made. Thank you exocad!</p>

<p>First up is dental technician that is working on business development at <a href="https://www.nobelbiocare.com/en-us" rel="nofollow">Nobel Biocare</a>, <strong>Chuck Genco</strong>. Chuck is 35 year veteran in various dental labs. He&#39;s now with Nobel Biocare helping them create a solution based digital workflow with a emphasis on &quot;time to teeth&quot;. He talks about his journey, his role at Nobel, and what some interesting things they are working on.</p>

<p>Then we talk to two friends in Spain, from Syria, working in Sweden. <strong>Yousef Ibrahim</strong> is a ceramist. <strong>Maher Al Hanfeish</strong> is the cad/cam technician. After leaving Syria, they both found their way to the same lab in Sweden and have been friends ever since. They talk about their journey into the lab, getting to Sweden, and their daily life in a lab.</p>

<p>As a special BONUS, we talk to the Chair of the <a href="https://dentallabfoundation.org/" rel="nofollow">Foundation for Dental Laboratory Technology</a>, <strong>Jen Ludwig</strong> and the Executive Director, <strong>Lindsey Rowan</strong>. They both come on to talk about the upcoming Race for the Future happening on September 15th, 2024 in Fort Worth, Texas.</p>

<p>Join the Race: <a href="https://fdlt.memberclicks.net/donor-form" rel="nofollow">https://fdlt.memberclicks.net/donor-form</a></p>

<h3>DONATE TODAY: <a href="https://fortworth.californiatriathlon.org/Race/Register/?raceId=99407" rel="nofollow">https://fortworth.californiatriathlon.org/Race/Register/?raceId=99407</a></h3>

<h3>Introducing <a href="https://www.ivoclar.com/en_us/products/digital-processes/ivotion" rel="nofollow">Ivotion Digital Dentures</a> from <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> – Experience unparalleled precision and efficiency with Ivoclar‘s state-of-the-art digital denture workflow.</h3>

<h3>Ivotion is available in their patent pending monolithic disc that combines denture base and tooth materials in one seamless puck. Or if you lab needs more flexibility, Ivotion is also available as stand-alone discs - Ivotion Base, Dent and Dent Multi all in 98mm width to fit your favorite milling machine.</h3>

<h3>With Ivotion you can streamline your lab’s processes, reduce production time, and enhance patient satisfaction. Elevate your lab&#39;s capabilities with Ivotion Digital Dentures – where innovation meets perfection. Discover the future of dentures today with Ivoclar.&quot;  Thanks for your continued support of the podcast Ivoclar.</h3>

<h3>Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best.</h3><p>Special Guests: Chuck Genco, Jennifer Ludwig, CDT, Lindsey Rowan, Maher Al Hanfeish , and Yousef Ibrahim.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>313: Lab Day Chicago 2024 Act 1 with Michael Wandling, Vinod Dudhat, Brian Johns, and Rob Fletcher</title>
  <link>https://www.voicesfromthebench.com/313</link>
  <guid isPermaLink="false">d00aff18-e5ad-45d0-a6ba-0b480e45f224</guid>
  <pubDate>Mon, 25 Mar 2024 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/d00aff18-e5ad-45d0-a6ba-0b480e45f224.mp3" length="75178752" type="audio/mpeg"/>
  <itunes:episode>313</itunes:episode>
  <itunes:title>Lab Day Chicago 2024 Act 1 with Michael Wandling, Vinod Dudhat, Brian Johns, and Rob Fletcher</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week starts all the conversations that Elvis and Barb got while in the Ivoclar Ballroom at LMT Lab Day Chicago. This week brings Michael Wandling, Vinod Dudhat, Brian Johns, and Rob Fletcher.</itunes:subtitle>
  <itunes:duration>1:18:14</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/d/d00aff18-e5ad-45d0-a6ba-0b480e45f224/cover.jpg?v=1"/>
  <description>Want to go on the ULTIMATE exocad (https://exocad.com/) vacation? Endless fun, epic weather, amazing food, exotic culture, and two days all about the greatest software in dental, exocad. Join Elvis and Barb on May 9 and 10 on the beautiful Spanish island of Mallorca (https://www.spain.info/en/region/mallorca-island/). It's called exocad Insights 2024 and it's full of amazing speakers, great breakout sessions, evening events, and attendees from all over the world. Don't wait, register today at exocad.com/insights2024 and use the code VFTB15 to save 15% off the fee.  We will see you there!
On June 9 &amp;amp; 10, Voices From the Bench will be back at the Florida Dental Lab Association Symposium (https://www.fdla.net/symposium) that's to the wonderful people at Jensen Dental (https://jensendental.com/).  Be sure to check out FDLA.NET to see the line up and to register.
This week we start the conversations that we recorded in the Ivoclar Ballroom during Lab Day Chicago 2024. This week brings us:
Michael Wandling from Summit-Horizon Dental Lab (https://www.summit-horizon.com/) talking about writing the question for the CDT tests and working on getting enough CDTs to become a Master CDT.
Vinod Dudhat tells the story of changing careers after coming to America from India and opening American Dental Designs (https://americandentaldesigns.com/) that sees the value of offering education to dentists.  
Brian Johns, who was a fixed technician that wanted to add removable to his lab Spectrum Dental Science (https://spectrumdentalscience.com/).  Thanks to Ivoclar, Ivotion, and the PM7, Brian was able to bring in digital dentures and eventually full arch fixed hybrids.
Rob Fletcher loves lean manufacturing. Starting in the automotive industry, Rob was recruited to bring lean manufacturing to Knight Dental and is now bringing it to Bayshore Dental Studio (https://bayshoredentalstudio.com/). Rob explains the process and how labs can eliminate waste and increase productivity. 
Wanting to take your knowledge and skills to the next level? If you are looking for the best education dedicated to dentistry in both the labs and clinics, check out Ivoclar Academy. (https://resources.ivoclar.com/lab/en/academy)
From on-demand webinars to in-person training, Ivoclar Academy has a program to meet your busy schedule. Check out all they have to offer HERE! (https://resources.ivoclar.com/lab/en/academy)
Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – VITA MFT Teeth (https://vitanorthamerica.com/en-US/VITA-MFT-Anterior-369,273,126133.html) are the ultimate solution for creating lifelike and stunning smiles.
Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since VITA (https://vitanorthamerica.com/) believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit vitanorthamerica.com/freemft (https://www2.vitanorthamerica.com/mft/)
Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.
Join the VITA family today.
Join Elvis &amp;amp; Barb as Voices From the Bench goes international! On May 9th and 10th, the podcast will be recording at https://exocad.com/insights2024 on the beautiful Spanish island of Mallorca (https://www.seemallorca.com/).
This is a fantastic educational event for all of you in the lab industry – and your clinical colleagues!
The international speaker line-up is top-notch.
There will be: keynote presentations from master dental technicians, digital experts, implant surgeons, lab owners, and more!
Exocad’s  software experts will run hands-on sessions so you can get to know the latest releases…including DentalCAD 3.2 Elefsina (https://exocad.com/our-products/dentalcad-elefsina)…which was released recently.
Techs…. Do you have a problem with a design? Just bring your stl file and let the Application Specialists take a look at it.
Check out exocad.com/insights2024 to see the AMAZING line up of speakers and to register. Use promo code VFTB15 to save 15% off registration to what will be one of the greatest events of the year.
See you there!
 Special Guests: Brian K. Johns, Michael Wandling CDT, Rob Fletcher, and Vinod Dudhat.
</description>
  <itunes:keywords>dental, technician, laboratory, Lab Day, chicago, Ivoclar, A team, NBC, CDT, Test, 3shape, examiner, master, digital CDT, task force, instagram, cal-lab, open forum, india, agriculture, health care, all-on-x, fixed, ivotion, pm7, youtube, photogrammetry, scan bodies, composite, full arch, manufacturing, japanese automotive, leadership, lean, the toyota way, one piece flow, change, legos, compromise, die trimming, line balance, glidewell, podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>Want to go on the ULTIMATE <a href="https://exocad.com/" rel="nofollow">exocad</a> vacation? Endless fun, epic weather, amazing food, exotic culture, and two days all about the greatest software in dental, exocad. Join Elvis and Barb on May 9 and 10 on the beautiful Spanish island of <a href="https://www.spain.info/en/region/mallorca-island/" rel="nofollow">Mallorca</a>. It&#39;s called exocad Insights 2024 and it&#39;s full of amazing speakers, great breakout sessions, evening events, and attendees from all over the world. Don&#39;t wait, register today at exocad.com/insights2024 and use the <strong>code VFTB15 to save 15% off</strong> the fee.  We will see you there!</p>

<p>On June 9 &amp; 10, Voices From the Bench will be back at the <a href="https://www.fdla.net/symposium" rel="nofollow">Florida Dental Lab Association Symposium</a> that&#39;s to the wonderful people at <a href="https://jensendental.com/" rel="nofollow">Jensen Dental</a>.  Be sure to check out FDLA.NET to see the line up and to register.</p>

<p>This week we start the conversations that we recorded in the Ivoclar Ballroom during Lab Day Chicago 2024. This week brings us:</p>

<ul>
<li><p><strong>Michael Wandling</strong> from <a href="https://www.summit-horizon.com/" rel="nofollow">Summit-Horizon Dental Lab</a> talking about writing the question for the CDT tests and working on getting enough CDTs to become a Master CDT.</p></li>
<li><p><strong>Vinod Dudhat</strong> tells the story of changing careers after coming to America from India and opening <a href="https://americandentaldesigns.com/" rel="nofollow">American Dental Designs</a> that sees the value of offering education to dentists.  </p></li>
<li><p><strong>Brian Johns</strong>, who was a fixed technician that wanted to add removable to his lab <a href="https://spectrumdentalscience.com/" rel="nofollow">Spectrum Dental Science</a>.  Thanks to Ivoclar, Ivotion, and the PM7, Brian was able to bring in digital dentures and eventually full arch fixed hybrids.</p></li>
<li><p><strong>Rob Fletcher</strong> loves lean manufacturing. Starting in the automotive industry, Rob was recruited to bring lean manufacturing to Knight Dental and is now bringing it to <a href="https://bayshoredentalstudio.com/" rel="nofollow">Bayshore Dental Studio</a>. Rob explains the process and how labs can eliminate waste and increase productivity. </p></li>
</ul>

<h3>Wanting to take your knowledge and skills to the next level? If you are looking for the best education dedicated to dentistry in both the labs and clinics, check out <a href="https://resources.ivoclar.com/lab/en/academy" rel="nofollow">Ivoclar Academy.</a></h3>

<h3>From on-demand webinars to in-person training, Ivoclar Academy has a program to meet your busy schedule. Check out all they have to offer <a href="https://resources.ivoclar.com/lab/en/academy" rel="nofollow">HERE!</a></h3>

<hr>

<h3>Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – <a href="https://vitanorthamerica.com/en-US/VITA-MFT-Anterior-369,273,126133.html" rel="nofollow">VITA MFT Teeth</a> are the ultimate solution for creating lifelike and stunning smiles.</h3>

<h3>Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since <a href="https://vitanorthamerica.com/" rel="nofollow">VITA</a> believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit <a href="https://www2.vitanorthamerica.com/mft/" rel="nofollow">vitanorthamerica.com/freemft</a></h3>

<h3>Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.</h3>

<h3>Join the VITA family today.</h3>

<hr>

<h3>Join Elvis &amp; Barb as Voices From the Bench goes international! On May 9th and 10th, the podcast will be recording at <a href="https://exocad.com/insights2024" rel="nofollow">https://exocad.com/insights2024</a> on the beautiful Spanish island of <a href="https://www.seemallorca.com/" rel="nofollow">Mallorca</a>.</h3>

<h3>This is a fantastic educational event for all of you in the lab industry – and your clinical colleagues!</h3>

<h3>The international speaker line-up is top-notch.</h3>

<h3>There will be: keynote presentations from master dental technicians, digital experts, implant surgeons, lab owners, and more!</h3>

<h3>Exocad’s  software experts will run hands-on sessions so you can get to know the latest releases…including <a href="https://exocad.com/our-products/dentalcad-elefsina" rel="nofollow">DentalCAD 3.2 Elefsina</a>…which was released recently.</h3>

<h3>Techs…. Do you have a problem with a design? Just bring your stl file and let the Application Specialists take a look at it.</h3>

<h3>Check out exocad.com/insights2024 to see the AMAZING line up of speakers and to register. Use promo code VFTB15 to save 15% off registration to what will be one of the greatest events of the year.</h3>

<h3>See you there!</h3><p>Special Guests: Brian K. Johns, Michael Wandling CDT, Rob Fletcher, and Vinod Dudhat.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>Want to go on the ULTIMATE <a href="https://exocad.com/" rel="nofollow">exocad</a> vacation? Endless fun, epic weather, amazing food, exotic culture, and two days all about the greatest software in dental, exocad. Join Elvis and Barb on May 9 and 10 on the beautiful Spanish island of <a href="https://www.spain.info/en/region/mallorca-island/" rel="nofollow">Mallorca</a>. It&#39;s called exocad Insights 2024 and it&#39;s full of amazing speakers, great breakout sessions, evening events, and attendees from all over the world. Don&#39;t wait, register today at exocad.com/insights2024 and use the <strong>code VFTB15 to save 15% off</strong> the fee.  We will see you there!</p>

<p>On June 9 &amp; 10, Voices From the Bench will be back at the <a href="https://www.fdla.net/symposium" rel="nofollow">Florida Dental Lab Association Symposium</a> that&#39;s to the wonderful people at <a href="https://jensendental.com/" rel="nofollow">Jensen Dental</a>.  Be sure to check out FDLA.NET to see the line up and to register.</p>

<p>This week we start the conversations that we recorded in the Ivoclar Ballroom during Lab Day Chicago 2024. This week brings us:</p>

<ul>
<li><p><strong>Michael Wandling</strong> from <a href="https://www.summit-horizon.com/" rel="nofollow">Summit-Horizon Dental Lab</a> talking about writing the question for the CDT tests and working on getting enough CDTs to become a Master CDT.</p></li>
<li><p><strong>Vinod Dudhat</strong> tells the story of changing careers after coming to America from India and opening <a href="https://americandentaldesigns.com/" rel="nofollow">American Dental Designs</a> that sees the value of offering education to dentists.  </p></li>
<li><p><strong>Brian Johns</strong>, who was a fixed technician that wanted to add removable to his lab <a href="https://spectrumdentalscience.com/" rel="nofollow">Spectrum Dental Science</a>.  Thanks to Ivoclar, Ivotion, and the PM7, Brian was able to bring in digital dentures and eventually full arch fixed hybrids.</p></li>
<li><p><strong>Rob Fletcher</strong> loves lean manufacturing. Starting in the automotive industry, Rob was recruited to bring lean manufacturing to Knight Dental and is now bringing it to <a href="https://bayshoredentalstudio.com/" rel="nofollow">Bayshore Dental Studio</a>. Rob explains the process and how labs can eliminate waste and increase productivity. </p></li>
</ul>

<h3>Wanting to take your knowledge and skills to the next level? If you are looking for the best education dedicated to dentistry in both the labs and clinics, check out <a href="https://resources.ivoclar.com/lab/en/academy" rel="nofollow">Ivoclar Academy.</a></h3>

<h3>From on-demand webinars to in-person training, Ivoclar Academy has a program to meet your busy schedule. Check out all they have to offer <a href="https://resources.ivoclar.com/lab/en/academy" rel="nofollow">HERE!</a></h3>

<hr>

<h3>Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – <a href="https://vitanorthamerica.com/en-US/VITA-MFT-Anterior-369,273,126133.html" rel="nofollow">VITA MFT Teeth</a> are the ultimate solution for creating lifelike and stunning smiles.</h3>

<h3>Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since <a href="https://vitanorthamerica.com/" rel="nofollow">VITA</a> believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit <a href="https://www2.vitanorthamerica.com/mft/" rel="nofollow">vitanorthamerica.com/freemft</a></h3>

<h3>Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.</h3>

<h3>Join the VITA family today.</h3>

<hr>

<h3>Join Elvis &amp; Barb as Voices From the Bench goes international! On May 9th and 10th, the podcast will be recording at <a href="https://exocad.com/insights2024" rel="nofollow">https://exocad.com/insights2024</a> on the beautiful Spanish island of <a href="https://www.seemallorca.com/" rel="nofollow">Mallorca</a>.</h3>

<h3>This is a fantastic educational event for all of you in the lab industry – and your clinical colleagues!</h3>

<h3>The international speaker line-up is top-notch.</h3>

<h3>There will be: keynote presentations from master dental technicians, digital experts, implant surgeons, lab owners, and more!</h3>

<h3>Exocad’s  software experts will run hands-on sessions so you can get to know the latest releases…including <a href="https://exocad.com/our-products/dentalcad-elefsina" rel="nofollow">DentalCAD 3.2 Elefsina</a>…which was released recently.</h3>

<h3>Techs…. Do you have a problem with a design? Just bring your stl file and let the Application Specialists take a look at it.</h3>

<h3>Check out exocad.com/insights2024 to see the AMAZING line up of speakers and to register. Use promo code VFTB15 to save 15% off registration to what will be one of the greatest events of the year.</h3>

<h3>See you there!</h3><p>Special Guests: Brian K. Johns, Michael Wandling CDT, Rob Fletcher, and Vinod Dudhat.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>308: Harvesting Your Lab's Value with Rob Laizure and Sasha Der Avanessian</title>
  <link>https://www.voicesfromthebench.com/308</link>
  <guid isPermaLink="false">16769fcf-11d2-48b7-ae68-fa4fb8da325e</guid>
  <pubDate>Mon, 19 Feb 2024 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/16769fcf-11d2-48b7-ae68-fa4fb8da325e.mp3" length="61079763" type="audio/mpeg"/>
  <itunes:episode>308</itunes:episode>
  <itunes:title>Harvesting Your Lab's Value with Rob Laizure and Sasha Der Avanessian</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week we talk to two giants in our industry, Rob Laizure and Sasha Der Avanessian. They have come together to help labs find their value and to create a message that will allow labs to differentiate themselves in an industry of commodity products.</itunes:subtitle>
  <itunes:duration>1:03:33</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/1/16769fcf-11d2-48b7-ae68-fa4fb8da325e/cover.jpg?v=1"/>
  <description>Be sure to come see us in the Ivoclar (https://www.ivoclar.com/en_li) Ballroom during LMT Lab Day Chicago 2024 (https://lmtmag.com/lmtlabday). Register today!
We will also be recording Thursday night during the Cal-Lab Association (https://cal-lab.org/) Meeting that same weekend!  Check out this amazing event and register today (https://cal-lab.org/annual-meeting/)!
How do you market your lab? By talking about the materials that you use? Do you mention how many years of experience your technicians have. Sure, that is one way to go, but how would you like your lab to be known for offering a distinctive value to dentists and their patients. This week we brought back on two guests that have partnered up to help labs market their uniqueness. Rob Laizure from Full Contour and 3shape Automate (https://www.3shape.com/en-us/services/automate) and Sasha Der Avanessian from Harvest Dental (https://harvestdental.com/) understand branding. Brought together by their love of the industry and seeing labs succeed, they talk about combining their values and how a lab can position themself to market a solution to a problem and not just a product. The conversation gets deep, but it's worth the dive.
Check out Sasha's podcast: Entrepreneur Insight (https://podcasts.apple.com/us/podcast/entrepreneur-insight/id1623379510)
Join Luke LaRocque-Walker &amp;amp; Paul Imperius from True North Denture &amp;amp; Implant Centre (https://www.truenorthdent.com/) and many others in the Ivoclar (https://www.ivoclar.com/en_li) Ballroom at LMT Lab Day Chicago 2024 (https://lmtmag.com/lmtlabday). February 22-24, the biggest dental lab show in America happens and the place to be is in the Ivoclar Ballroom where all weekend Elvis Dahl and Barbara Warner will be set up recording everyone all weekend. Head over to voicesfromthebench.com/ivoclar to see a complete line up of all the lectures going on all weekend! We will see you there!
Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – VITA MFT Teeth (https://vitanorthamerica.com/en-US/VITA-MFT-Anterior-369,273,126133.html) are the ultimate solution for creating lifelike and stunning smiles.
Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since VITA (https://vitanorthamerica.com/) believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit vitanorthamerica.com/freemft (https://www2.vitanorthamerica.com/mft/)
Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.
Join the VITA family today.
Candulor (https://www.candulor.com/en-us) a dental supply company from Switzerland has solutions no matter if you are analog or digital
Check out their PhysioSet TCR (https://www.candulor.com/en-us/product-portfolio/tooth-lines/physioset-tcr) tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.
The Swiss School of Prosthetics (https://ssop.swiss/en-us) in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner Edmonds Dental Supply (https://edmondsdentalsupply.com/)
Candulor, High End Only
 Special Guests: Rob Laizure and Sasha Der Avanessian.
</description>
  <itunes:keywords>dental, technician, laboratory, Lab Day, cal-lab, lmt, value, tangible, intangible, strength, communication, solving a problem, engaging, marketing messaging, journaling, brand identity, logo, pizza, whiteboard, differentiate, artificial intelligence, ai, rescheduling, therapist, leadership, ez gum, podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>Be sure to come see us in the <a href="https://www.ivoclar.com/en_li" rel="nofollow">Ivoclar</a> Ballroom during <a href="https://lmtmag.com/lmtlabday" rel="nofollow">LMT Lab Day Chicago 2024</a>. Register today!</p>

<p>We will also be recording Thursday night during the <a href="https://cal-lab.org/" rel="nofollow">Cal-Lab Association</a> Meeting that same weekend!  Check out this amazing event and <a href="https://cal-lab.org/annual-meeting/" rel="nofollow">register today</a>!</p>

<p>How do you market your lab? By talking about the materials that you use? Do you mention how many years of experience your technicians have. Sure, that is one way to go, but how would you like your lab to be known for offering a distinctive value to dentists and their patients. This week we brought back on two guests that have partnered up to help labs market their uniqueness. Rob Laizure from <a href="https://www.3shape.com/en-us/services/automate" rel="nofollow">Full Contour and 3shape Automate</a> and Sasha Der Avanessian from <a href="https://harvestdental.com/" rel="nofollow">Harvest Dental</a> understand branding. Brought together by their love of the industry and seeing labs succeed, they talk about combining their values and how a lab can position themself to market a solution to a problem and not just a product. The conversation gets deep, but it&#39;s worth the dive.</p>

<p>Check out Sasha&#39;s podcast: <a href="https://podcasts.apple.com/us/podcast/entrepreneur-insight/id1623379510" rel="nofollow">Entrepreneur Insight</a></p>

<h3>Join Luke LaRocque-Walker &amp; Paul Imperius from <a href="https://www.truenorthdent.com/" rel="nofollow">True North Denture &amp; Implant Centre</a> and many others in the <a href="https://www.ivoclar.com/en_li" rel="nofollow">Ivoclar</a> Ballroom at <a href="https://lmtmag.com/lmtlabday" rel="nofollow">LMT Lab Day Chicago 2024</a>. February 22-24, the biggest dental lab show in America happens and the place to be is in the Ivoclar Ballroom where all weekend Elvis Dahl and Barbara Warner will be set up recording everyone all weekend. Head over to voicesfromthebench.com/ivoclar to see a complete line up of all the lectures going on all weekend! We will see you there!</h3>

<hr>

<h3>Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – <a href="https://vitanorthamerica.com/en-US/VITA-MFT-Anterior-369,273,126133.html" rel="nofollow">VITA MFT Teeth</a> are the ultimate solution for creating lifelike and stunning smiles.</h3>

<h3>Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since <a href="https://vitanorthamerica.com/" rel="nofollow">VITA</a> believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit <a href="https://www2.vitanorthamerica.com/mft/" rel="nofollow">vitanorthamerica.com/freemft</a></h3>

<h3>Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.</h3>

<h3>Join the VITA family today.</h3>

<hr>

<h3><a href="https://www.candulor.com/en-us" rel="nofollow">Candulor</a> a dental supply company from Switzerland has solutions no matter if you are analog or digital</h3>

<h3>Check out their <a href="https://www.candulor.com/en-us/product-portfolio/tooth-lines/physioset-tcr" rel="nofollow">PhysioSet TCR</a> tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.</h3>

<h3>The <a href="https://ssop.swiss/en-us" rel="nofollow">Swiss School of Prosthetics</a> in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner <a href="https://edmondsdentalsupply.com/" rel="nofollow">Edmonds Dental Supply</a></h3>

<h3>Candulor, High End Only</h3><p>Special Guests: Rob Laizure and Sasha Der Avanessian.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>Be sure to come see us in the <a href="https://www.ivoclar.com/en_li" rel="nofollow">Ivoclar</a> Ballroom during <a href="https://lmtmag.com/lmtlabday" rel="nofollow">LMT Lab Day Chicago 2024</a>. Register today!</p>

<p>We will also be recording Thursday night during the <a href="https://cal-lab.org/" rel="nofollow">Cal-Lab Association</a> Meeting that same weekend!  Check out this amazing event and <a href="https://cal-lab.org/annual-meeting/" rel="nofollow">register today</a>!</p>

<p>How do you market your lab? By talking about the materials that you use? Do you mention how many years of experience your technicians have. Sure, that is one way to go, but how would you like your lab to be known for offering a distinctive value to dentists and their patients. This week we brought back on two guests that have partnered up to help labs market their uniqueness. Rob Laizure from <a href="https://www.3shape.com/en-us/services/automate" rel="nofollow">Full Contour and 3shape Automate</a> and Sasha Der Avanessian from <a href="https://harvestdental.com/" rel="nofollow">Harvest Dental</a> understand branding. Brought together by their love of the industry and seeing labs succeed, they talk about combining their values and how a lab can position themself to market a solution to a problem and not just a product. The conversation gets deep, but it&#39;s worth the dive.</p>

<p>Check out Sasha&#39;s podcast: <a href="https://podcasts.apple.com/us/podcast/entrepreneur-insight/id1623379510" rel="nofollow">Entrepreneur Insight</a></p>

<h3>Join Luke LaRocque-Walker &amp; Paul Imperius from <a href="https://www.truenorthdent.com/" rel="nofollow">True North Denture &amp; Implant Centre</a> and many others in the <a href="https://www.ivoclar.com/en_li" rel="nofollow">Ivoclar</a> Ballroom at <a href="https://lmtmag.com/lmtlabday" rel="nofollow">LMT Lab Day Chicago 2024</a>. February 22-24, the biggest dental lab show in America happens and the place to be is in the Ivoclar Ballroom where all weekend Elvis Dahl and Barbara Warner will be set up recording everyone all weekend. Head over to voicesfromthebench.com/ivoclar to see a complete line up of all the lectures going on all weekend! We will see you there!</h3>

<hr>

<h3>Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – <a href="https://vitanorthamerica.com/en-US/VITA-MFT-Anterior-369,273,126133.html" rel="nofollow">VITA MFT Teeth</a> are the ultimate solution for creating lifelike and stunning smiles.</h3>

<h3>Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since <a href="https://vitanorthamerica.com/" rel="nofollow">VITA</a> believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit <a href="https://www2.vitanorthamerica.com/mft/" rel="nofollow">vitanorthamerica.com/freemft</a></h3>

<h3>Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.</h3>

<h3>Join the VITA family today.</h3>

<hr>

<h3><a href="https://www.candulor.com/en-us" rel="nofollow">Candulor</a> a dental supply company from Switzerland has solutions no matter if you are analog or digital</h3>

<h3>Check out their <a href="https://www.candulor.com/en-us/product-portfolio/tooth-lines/physioset-tcr" rel="nofollow">PhysioSet TCR</a> tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.</h3>

<h3>The <a href="https://ssop.swiss/en-us" rel="nofollow">Swiss School of Prosthetics</a> in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner <a href="https://edmondsdentalsupply.com/" rel="nofollow">Edmonds Dental Supply</a></h3>

<h3>Candulor, High End Only</h3><p>Special Guests: Rob Laizure and Sasha Der Avanessian.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>269: Wrapping It All Up at the Ivoclar Ballroom From Lab Day Chicago with Susan van Kinsbergen, Neal Allen, Julio Munoz, Zack Wojdan</title>
  <link>https://www.voicesfromthebench.com/269</link>
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  <pubDate>Mon, 22 May 2023 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/1a9da5f2-cb60-47c2-b0dc-e4155c68daa2.mp3" length="30874689" type="audio/mpeg"/>
  <itunes:episode>269</itunes:episode>
  <itunes:title>Wrapping It All Up at the Ivoclar Ballroom From Lab Day Chicago with Susan van Kinsbergen, Neal Allen, Julio Munoz, Zack Wojdan</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Elvis and Barb wrap up all the amazing recordings from the Ivoclar Ballroom at Lab Day Chicago with Susan van Kinsbergen, Neal Allen, Julio Munoz, and Zack Wojdan</itunes:subtitle>
  <itunes:duration>1:04:11</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/1/1a9da5f2-cb60-47c2-b0dc-e4155c68daa2/cover.jpg?v=1"/>
  <description>Can you believe that LMT (https://lmtmag.com/) Lab Day Chicago was almost 3 months ago?  We got 7 hours of recordings when we were set up in the Ivoclar (https://www.ivoclar.com/en_us) Ballroom. This week wraps it all up with 4 amazing conversations from that wonderful weekend.
First up is Susan van Kensbergen who is the Vice President of Myerson (https://www.myersontooth.com/). Susan talks about her journey from being a ceramist, moving up in lab responsibility, managing the world's largest LAVA milling center, and finding her new home at Myerson, the home of Durflex (https://www.myersontooth.com/duraflex/) and an upcoming "game changing" printer.
Then we chat with Neal Allen from Mustard Seed Dental Studio (https://www.mustardseeddental.com/). Neal spent 20 years in a large lab before moving into a growing lab owned by a Prosthodontist. Neal talks about the importance of creating a happy lab culture and treating the employees like family.
Next is the "better" half of Artifex Dental Lab (https://artifexlab.com/), Julio Munoz. Julio grew up in Bolivia where he is a board-certified Oral Surgeon. A lady brought him to the US where he connected with Artifex and helped create the "Triple Jig" technique for full arch implant restorations. 
We wrap us the whole weekend with a special treat, Barb's technician son, Zack Wojdan. Zack talks about growing up in the lab, starting at the beginning, working his way up, working with his mom, and goals for the future. 
A BIG thanks to LMT for putting on an amazing weekend and a BIGGER THANKS to Ivoclar for hosting us. 
The new PrograScan PS3 and PS5 (https://www.ivoclar.com/en_us/products/digital-equipment/prograscan-ps5-and-ps3-laborscanner) provide true-to-detail, high-resolution and accurate scans for coordinated digital workflows that are precise, fast, and always accurate.
The PS3 and PS5 are powered by the popular and intuitive DentalCAD software from Exocad (https://exocad.com/).  Whether you are looking for your first scanner, to upgrade or add to your existing scanners, the PrograScan may be the one for you.
Reach out to your friendly Ivoclar (https://www.ivoclar.com/en_us) sales representative to select a scanner that matches the needs of your lab Today and tell them you heard about it on the podcast!
Candulor (https://www.candulor.com/en-us) a dental supply company from Switzerland has solutions no matter if you are analog or digital
Check out their PhysioSet TCR (https://www.candulor.com/en-us/product-portfolio/tooth-lines/physioset-tcr) tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.
The Swiss School of Prosthetics (https://ssop.swiss/en-us) in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner Edmonds Dental Supply (https://edmondsdentalsupply.com/)
Candulor, High End Only
 Special Guests: Julio Munoz CDT, Neal Allen, Susan van Kinsbergen, and Zack Wojdan.
</description>
  <itunes:keywords>dental, technician, laboratory, lab day chicago, ivoclar, Daughter, welu, Removables, PFM, Opaque, Builder, photography, issaquah, carbon, teeth, flexible, printing, all-on-4, hybrids, manager, leadership, AI design, open door, zimvie, chairside, conversions, thanksgiving, immediate load, knight, shipping, milling, artistic, Dani, miyo, glaze, ceramics, implants, screws, drivers, high end, lab, podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>Can you believe that <a href="https://lmtmag.com/" rel="nofollow">LMT</a> Lab Day Chicago was almost 3 months ago?  We got 7 hours of recordings when we were set up in the <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> Ballroom. This week wraps it all up with 4 amazing conversations from that wonderful weekend.</p>

<p>First up is Susan van Kensbergen who is the Vice President of <a href="https://www.myersontooth.com/" rel="nofollow">Myerson</a>. Susan talks about her journey from being a ceramist, moving up in lab responsibility, managing the world&#39;s largest LAVA milling center, and finding her new home at Myerson, the home of <a href="https://www.myersontooth.com/duraflex/" rel="nofollow">Durflex</a> and an upcoming &quot;game changing&quot; printer.</p>

<p>Then we chat with Neal Allen from <a href="https://www.mustardseeddental.com/" rel="nofollow">Mustard Seed Dental Studio</a>. Neal spent 20 years in a large lab before moving into a growing lab owned by a Prosthodontist. Neal talks about the importance of creating a happy lab culture and treating the employees like family.</p>

<p>Next is the &quot;better&quot; half of <a href="https://artifexlab.com/" rel="nofollow">Artifex Dental Lab</a>, Julio Munoz. Julio grew up in Bolivia where he is a board-certified Oral Surgeon. A lady brought him to the US where he connected with Artifex and helped create the &quot;Triple Jig&quot; technique for full arch implant restorations. </p>

<p>We wrap us the whole weekend with a special treat, Barb&#39;s technician son, Zack Wojdan. Zack talks about growing up in the lab, starting at the beginning, working his way up, working with his mom, and goals for the future. </p>

<p>A BIG thanks to LMT for putting on an amazing weekend and a BIGGER THANKS to Ivoclar for hosting us. </p>

<h3>The new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/prograscan-ps5-and-ps3-laborscanner" rel="nofollow">PrograScan PS3 and PS5</a> provide true-to-detail, high-resolution and accurate scans for coordinated digital workflows that are precise, fast, and always accurate.</h3>

<h3>The PS3 and PS5 are powered by the popular and intuitive DentalCAD software from <a href="https://exocad.com/" rel="nofollow">Exocad</a>.  Whether you are looking for your first scanner, to upgrade or add to your existing scanners, the PrograScan may be the one for you.</h3>

<h3>Reach out to your friendly <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> sales representative to select a scanner that matches the needs of your lab Today and tell them you heard about it on the podcast!</h3>

<hr>

<h3><a href="https://www.candulor.com/en-us" rel="nofollow">Candulor</a> a dental supply company from Switzerland has solutions no matter if you are analog or digital</h3>

<h3>Check out their <a href="https://www.candulor.com/en-us/product-portfolio/tooth-lines/physioset-tcr" rel="nofollow">PhysioSet TCR</a> tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.</h3>

<h3>The <a href="https://ssop.swiss/en-us" rel="nofollow">Swiss School of Prosthetics</a> in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner <a href="https://edmondsdentalsupply.com/" rel="nofollow">Edmonds Dental Supply</a></h3>

<h3>Candulor, High End Only</h3><p>Special Guests: Julio Munoz CDT, Neal Allen, Susan van Kinsbergen, and Zack Wojdan.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>Can you believe that <a href="https://lmtmag.com/" rel="nofollow">LMT</a> Lab Day Chicago was almost 3 months ago?  We got 7 hours of recordings when we were set up in the <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> Ballroom. This week wraps it all up with 4 amazing conversations from that wonderful weekend.</p>

<p>First up is Susan van Kensbergen who is the Vice President of <a href="https://www.myersontooth.com/" rel="nofollow">Myerson</a>. Susan talks about her journey from being a ceramist, moving up in lab responsibility, managing the world&#39;s largest LAVA milling center, and finding her new home at Myerson, the home of <a href="https://www.myersontooth.com/duraflex/" rel="nofollow">Durflex</a> and an upcoming &quot;game changing&quot; printer.</p>

<p>Then we chat with Neal Allen from <a href="https://www.mustardseeddental.com/" rel="nofollow">Mustard Seed Dental Studio</a>. Neal spent 20 years in a large lab before moving into a growing lab owned by a Prosthodontist. Neal talks about the importance of creating a happy lab culture and treating the employees like family.</p>

<p>Next is the &quot;better&quot; half of <a href="https://artifexlab.com/" rel="nofollow">Artifex Dental Lab</a>, Julio Munoz. Julio grew up in Bolivia where he is a board-certified Oral Surgeon. A lady brought him to the US where he connected with Artifex and helped create the &quot;Triple Jig&quot; technique for full arch implant restorations. </p>

<p>We wrap us the whole weekend with a special treat, Barb&#39;s technician son, Zack Wojdan. Zack talks about growing up in the lab, starting at the beginning, working his way up, working with his mom, and goals for the future. </p>

<p>A BIG thanks to LMT for putting on an amazing weekend and a BIGGER THANKS to Ivoclar for hosting us. </p>

<h3>The new <a href="https://www.ivoclar.com/en_us/products/digital-equipment/prograscan-ps5-and-ps3-laborscanner" rel="nofollow">PrograScan PS3 and PS5</a> provide true-to-detail, high-resolution and accurate scans for coordinated digital workflows that are precise, fast, and always accurate.</h3>

<h3>The PS3 and PS5 are powered by the popular and intuitive DentalCAD software from <a href="https://exocad.com/" rel="nofollow">Exocad</a>.  Whether you are looking for your first scanner, to upgrade or add to your existing scanners, the PrograScan may be the one for you.</h3>

<h3>Reach out to your friendly <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> sales representative to select a scanner that matches the needs of your lab Today and tell them you heard about it on the podcast!</h3>

<hr>

<h3><a href="https://www.candulor.com/en-us" rel="nofollow">Candulor</a> a dental supply company from Switzerland has solutions no matter if you are analog or digital</h3>

<h3>Check out their <a href="https://www.candulor.com/en-us/product-portfolio/tooth-lines/physioset-tcr" rel="nofollow">PhysioSet TCR</a> tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.</h3>

<h3>The <a href="https://ssop.swiss/en-us" rel="nofollow">Swiss School of Prosthetics</a> in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner <a href="https://edmondsdentalsupply.com/" rel="nofollow">Edmonds Dental Supply</a></h3>

<h3>Candulor, High End Only</h3><p>Special Guests: Julio Munoz CDT, Neal Allen, Susan van Kinsbergen, and Zack Wojdan.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>Episode 103: You Blow My Mind, Hey Ricki!: Ricki Braswell on Leadership Training</title>
  <link>https://www.voicesfromthebench.com/103</link>
  <guid isPermaLink="false">d3afa5d4-d6d0-4904-9293-6366a9572438</guid>
  <pubDate>Mon, 16 Mar 2020 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/d3afa5d4-d6d0-4904-9293-6366a9572438.mp3" length="29284981" type="audio/mp3"/>
  <itunes:episode>103</itunes:episode>
  <itunes:title>You Blow My Mind, Hey Ricki!: Ricki Braswell on Leadership Training</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Elvis and Barb are happy to bring you one of the upcoming featured speakers for the DLAT Conference &amp; Expo. Ricki Braswell has gained a ton of experience as a co-executive director of the NADL and the past CEO of the Pankey Institute and now she shares it with dental laboratories.</itunes:subtitle>
  <itunes:duration>1:00:52</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/d/d3afa5d4-d6d0-4904-9293-6366a9572438/cover.jpg?v=1"/>
  <description>There is always a need for good leadership in dental laboratories. Ricki Braswell talks about taking a current leader or a technician turned leader and working with them to excel at their new role. Ricki Braswell was a co-executive director of the NADL for years and fell in love with our industry.  She took that love and became the CEO of the Pankey Institute where she made the dental technician a key part of the program. Now Ricki has taken her skill and experience to dental practices and to dental laboratories. She talks about some wonderful ideas to help your lab create great leaders and great teams.
March 26 – 28 Dental Laboratory Association Texas Conference – Grapevine, Tx (https://members.dlat.org/membership/conference-registration-portal/)
Alien Milling Technologies (https://www.alienmilling.com/) is a cutting-edge Dental Milling Center known for using the latest methods and technologies in milling top dental prosthetics. They can help your lab by milling everything, like crowns, abutments, partials, guards, and even titanium bars. Best part is that they are all milled right here in the USA. Plus they also provide the same zirconia they mill in-house. Until the end of March 2020, if you buy 4 pucks you get one FREE!  See all they have to offer at www.alienmilling.com.
How many of you are printing models? I bet most of you. Do you print in different colors depending on what you are using the model for? No? Whip Mix (https://whipmix.com/) is happy to add grey to their
VeriModel OS (https://whipmix.com/?s=VeriModel+OS) product line. Not only do they have golden brown, ivory, and white, but the gray gives a visual contrast to waxes and features an easy-to-clean, smooth matte surface finish. Use it for study models, models with removable dies, and orthodontic models. Check them out at www.whipmix.com. Thanks for your continued support of the podcast Whip Mix!
 Special Guest: Ricki Braswell CAE.
</description>
  <itunes:keywords>dental, technician, laboratory, texas, dlat, porcelain, leadership, NADL, Pankey, Coronavirus, CDT, podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>There is always a need for good leadership in dental laboratories. Ricki Braswell talks about taking a current leader or a technician turned leader and working with them to excel at their new role. Ricki Braswell was a co-executive director of the NADL for years and fell in love with our industry.  She took that love and became the CEO of the Pankey Institute where she made the dental technician a key part of the program. Now Ricki has taken her skill and experience to dental practices and to dental laboratories. She talks about some wonderful ideas to help your lab create great leaders and great teams.</p>

<p><a href="https://members.dlat.org/membership/conference-registration-portal/" rel="nofollow">March 26 – 28 Dental Laboratory Association Texas Conference – Grapevine, Tx</a></p>

<h3><a href="https://www.alienmilling.com/" rel="nofollow">Alien Milling Technologies</a> is a cutting-edge Dental Milling Center known for using the latest methods and technologies in milling top dental prosthetics. They can help your lab by milling everything, like crowns, abutments, partials, guards, and even titanium bars. Best part is that they are all milled right here in the USA. Plus they also provide the same zirconia they mill in-house. Until the end of March 2020, if you buy 4 pucks you get one FREE!  See all they have to offer at <a href="http://www.alienmilling.com" rel="nofollow">www.alienmilling.com</a>.</h3>

<hr>

<h3>How many of you are printing models? I bet most of you. Do you print in different colors depending on what you are using the model for? No? <a href="https://whipmix.com/" rel="nofollow">Whip Mix</a> is happy to add grey to their</h3>

<h3><a href="https://whipmix.com/?s=VeriModel+OS" rel="nofollow">VeriModel OS</a> product line. Not only do they have golden brown, ivory, and white, but the gray gives a visual contrast to waxes and features an easy-to-clean, smooth matte surface finish. Use it for study models, models with removable dies, and orthodontic models. Check them out at <a href="http://www.whipmix.com" rel="nofollow">www.whipmix.com</a>. Thanks for your continued support of the podcast Whip Mix!</h3><p>Special Guest: Ricki Braswell CAE.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>There is always a need for good leadership in dental laboratories. Ricki Braswell talks about taking a current leader or a technician turned leader and working with them to excel at their new role. Ricki Braswell was a co-executive director of the NADL for years and fell in love with our industry.  She took that love and became the CEO of the Pankey Institute where she made the dental technician a key part of the program. Now Ricki has taken her skill and experience to dental practices and to dental laboratories. She talks about some wonderful ideas to help your lab create great leaders and great teams.</p>

<p><a href="https://members.dlat.org/membership/conference-registration-portal/" rel="nofollow">March 26 – 28 Dental Laboratory Association Texas Conference – Grapevine, Tx</a></p>

<h3><a href="https://www.alienmilling.com/" rel="nofollow">Alien Milling Technologies</a> is a cutting-edge Dental Milling Center known for using the latest methods and technologies in milling top dental prosthetics. They can help your lab by milling everything, like crowns, abutments, partials, guards, and even titanium bars. Best part is that they are all milled right here in the USA. Plus they also provide the same zirconia they mill in-house. Until the end of March 2020, if you buy 4 pucks you get one FREE!  See all they have to offer at <a href="http://www.alienmilling.com" rel="nofollow">www.alienmilling.com</a>.</h3>

<hr>

<h3>How many of you are printing models? I bet most of you. Do you print in different colors depending on what you are using the model for? No? <a href="https://whipmix.com/" rel="nofollow">Whip Mix</a> is happy to add grey to their</h3>

<h3><a href="https://whipmix.com/?s=VeriModel+OS" rel="nofollow">VeriModel OS</a> product line. Not only do they have golden brown, ivory, and white, but the gray gives a visual contrast to waxes and features an easy-to-clean, smooth matte surface finish. Use it for study models, models with removable dies, and orthodontic models. Check them out at <a href="http://www.whipmix.com" rel="nofollow">www.whipmix.com</a>. Thanks for your continued support of the podcast Whip Mix!</h3><p>Special Guest: Ricki Braswell CAE.</p>]]>
  </itunes:summary>
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