As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, The Invisible Profession. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.

This week on Voices From the Bench, we finally sit down with someone we’ve been wanting to have on the show for a LONG time—Philip Gold! Philip grew up in the dental laboratory, quite literally pulling teeth out of formaldehyde bottles in his father Raymond Gold’s lab in Atlanta. His father started the laboratory in 1946, and Philip eventually found himself following in those footsteps, although not without first taking a seven-year detour working for Williams Gold. That experience gave him the opportunity to visit laboratories all over the country, learn from some of the best in the industry, and see firsthand how different labs operated.
Philip eventually returned to the family laboratory in 1980 and began the process of taking over from his father. What followed was a career built around learning, adapting, building teams, and—most importantly—relationships. Philip shares what it was like stepping into a leadership role at a young age, earning the respect of experienced technicians, and learning that being a leader isn’t about knowing everything yourself, but understanding the work well enough to help the people around you succeed. He also talks about selling the laboratory to National Dentex with the goal of giving the business and its people an opportunity to continue growing, only to eventually find his way back into the laboratory world with By Design Dental Studio alongside his daughter Katie and Denise.

And if you know Philip, you know he’s never stopped learning. He currently holds six CDT certifications, including ceramics, crown and bridge, partials, implants, dentures, and digital. His story about preparing for the digital practical exam is a perfect example of his determination—his first practice run took seven and a half hours for an exam designed to be completed in just over five. So he reorganized, practiced again, changed his workflow, and eventually got it down to under five hours. And of course, Philip isn’t pursuing certifications just for himself. He wants to set an example, motivate the next generation of technicians, and encourage more people in the laboratory to continue learning.

We also get into the importance of customer service, why relationships are at the heart of this industry, and why sometimes the best thing a laboratory can do is simply pick up the phone and help. Philip shares his philosophy that when something goes wrong, you drop everything and make it right. We talk about giving back to the industry, the people who helped shape Philip’s career, and how the dental laboratory community has always been willing to share knowledge when you’re willing to ask. And yes… somewhere along the way we also hear the greatest “okey-doke” story in dental laboratory history.

Special Guest: Phillip Gold.

As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one.

Join us at the Race For the Future 12 to raise money for the Foundation For Dental Laborary Technology. September 27th in Valley View, Texas!

https://dentallabfoundation.org/news-events/race-for-the-future/

This week, Elvis sits down with Martin Schmid and Alyse Hifko from Ivoclar to talk about the launch of the new Ivoclar Academy and why education is still one of the most valuable investments a laboratory can make. Martin shares his journey from apprenticing in Germany to teaching technicians around the world, while Alyse explains how a passion for digital dentistry and troubleshooting CAD/CAM software led her to Ivoclar. Together they discuss how today's technicians can learn faster, work more efficiently, and gain confidence through hands-on training instead of trying to figure everything out on their own.

The conversation dives into Ivoclar's growing catalog of Academy courses, from Ceram Art stain and glaze techniques to advanced ProgramMill CAM training that goes far beyond the initial installation. Martin explains how simple workflows and the right materials can help technicians create highly esthetic restorations, while Alyse reveals the hidden capabilities built into the CAM software that many users never realize they already have. Whether you're looking to improve your ceramics, maximize your milling workflow, or simply stay ahead as digital dentistry continues to evolve, this episode is packed with practical ideas you can bring back to the lab. Plus, learn why even technicians who don't own an Ivoclar mill are showing up to these courses—and leaving convinced they need one.

Special Guests: Alyse Hifko and Martin Schmid.

As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, The Invisible Profession. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.

Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, The Invisible Profession. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.

But this conversation goes far beyond Matt's career. His book, The Invisible Profession, explores how the dental laboratory industry arrived at a place where technicians and laboratories are often undervalued, pushed into price competition, and expected to simply keep their heads down and produce. Matt shares his thoughts on the "million little things" that shaped the industry, the danger of becoming a "busy fool," and why laboratories need to stop competing solely on price and start becoming known for the value, expertise, and partnership they bring to the dental team. Elvis, Barb, and Matt also talk about the changing landscape of digital dentistry, AI, 3D printing, speed, service, and why the labs that embrace change and remain agile will be the ones positioned for the future. It's an honest, thought-provoking, and ultimately optimistic conversation about where the dental laboratory profession has been, where it is today, and where it can go next.

Special Guest: Matt Everatt.

As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one.

This week, Elvis and Barb are coming to you from the FDLA Symposium at the GPS Digital RPD booth with two conversations that prove one thing: dental technology never stops evolving. First up, Chris Bradley from SmileLine USA returns to the podcast alongside technician, educator, and lab owner Richard Wodzinski, with Dawn Roniger from GC America joining the discussion. What starts as a conversation about "sexy brushes" quickly turns into a deep dive into one of the most intriguing shade-matching workflows you'll hear about. Richard explains how the OptiShade camera and Matisse software work together to create incredibly accurate shade recipes for everything from monolithic zirconia to layered ceramics and even gingiva. They also discuss the latest Creation Magic Color system, hands-on education, custom shade appointments, and why reducing remakes isn't just good for labs—it's better for doctors and patients too. Add in some FDLA leadership talk and a shared passion for education, and you've got a conversation packed with practical ideas and plenty of laughs.

Then Elvis and Barb sit down with Kaveh Shams, Branch Manager for Zirkonzahn Canada, whose journey into digital dentistry spans London, Italy, and Canada. Kaveh shares how his admiration for Enrico Steger and Zirkonzahn eventually led to his dream job, while also offering a fascinating look into the company's history, philosophy, and commitment to education. From the origins of Exocad and custom CAM strategies to modular milling systems, open architecture, and Zirkonzahn's incredible Military School program that trains the next generation of technicians, this conversation is full of insight into what makes one of dentistry's most respected digital companies tick. It's an inspiring story of passion, persistence, and why great technology always starts with great technicians.

Special Guests: Chris Bradley, Dawn Roniger ​​​​, Kaveh Shams, and Rich Wodzinski.

As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one.

The Voices From the Bench microphones head to the FDLA Symposium for three conversations that perfectly capture what makes this industry so special. Thanks to the wonderful people at GPS Digital RPD, Elvis and Barb got to sit down with longtime friend Morris Fucarino to celebrate an incredible milestone—50 years as a CDT. Morris shares how he found his way into dental technology, what earning certification has meant throughout his career, and why he believes every technician should strive to be the best they can be. From belt-driven handpieces and gold crowns to running a successful one-man laboratory with just three loyal doctors, Morris proves that passion, relationships, and knowledge never go out of style. His stories are a reminder that while technology continues to change, craftsmanship and pride in your work remain timeless.

Next, the conversation shifts to Enja Dorjchuluun from Sakr Dental Arts, who talks about helping lead one of Florida's fastest-growing laboratories while serving on the FDLA Board of Directors. She discusses the challenges of managing a lab spread across multiple buildings, the excitement of moving into a brand-new facility, and why giving back through organized dentistry has become such an important part of her career. From developing future technicians to creating educational opportunities and strengthening state associations, Enja shares why investing in people is every bit as important as investing in technology.

To wrap things up, Elvis and Barb meet Joseph Núñez Reyes from GPS Digital Dental Lab, whose journey from Puerto Rico to Orlando is fueled by determination, curiosity, and a love for digital dentistry. After leaving biomedical engineering behind, Joseph found his passion in the dental laboratory, worked his way from the model room to supervising a modern CAM department, and now showcases laboratory workflows through social media to inspire the next generation of technicians. With dreams of one day returning to Puerto Rico to build a state-of-the-art laboratory, Joseph reminds us that the future of dental technology is in very capable hands.

Ever notice the busiest labs aren't always the ones working the longest hours? They're usually the ones with a workflow that keeps moving—even after everyone heads home. Real productivity isn't about asking your team to do more; it's about having the right tools doing more for your team. That's where Roland's DGSHAPE DWX milling solutions really shine. Built to keep production moving whether you're milling a single case or running overnight, they free your technicians to focus on finishing cases, serving customers, and growing the business instead of babysitting equipment. That's what real productivity looks like: more output, fewer interruptions, and less time spent chasing problems. Because every hour your mill is producing is another hour your lab is creating value. If you're ready to get more from every production day, discover what Roland's DGSHAPE DWX milling solutions can do for your lab at rolanddental.com.

Special Guests: Enja Dorjchuluun, Joseph Núñez Reyes, and Morris Fucarino CDT.

As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one.

This week we finally get to sit down with someone we've been talking about ever since meeting him at exocad Insights in Spain—Felix Chung from Imagine USA. What starts as the story of a kid who dreamed of becoming an astronaut quickly turns into one of the most fascinating journeys in digital dentistry. From researching zero gravity at NASA to trimming models in his uncle's dental lab (a job he absolutely hated), Felix shares how an aerospace engineering degree unexpectedly became the perfect foundation for helping shape the digital lab industry.

Felix takes us through the early days of Imagine, back when it was known as iMilling, explaining how a brand-new 3Shape scanner, a lot of late-night research, and a willingness to take risks led him to become one of the pioneers of custom implant abutments and titanium bars. He opens up about betting everything on a quarter-million-dollar milling machine that barely worked, buying his uncle out of the business, and how meeting Jordan Greenberg completely changed the trajectory of the company. It's a story full of huge risks, bigger lessons, and the determination it takes to build something from the ground up.

The conversation dives deep into the evolution of digital dentistry as Felix explains how Imagine expanded from a milling center into one of the industry's leading providers of CAD/CAM solutions, Exocad, HyperDENT, scanners, mills, and technical support. He shares why hiring great people has always been more important than selling great products, how the industry has shifted between outsourcing and in-house production over the last fifteen years, and why supporting laboratories through every technological change remains the company's biggest priority.

We also spend plenty of time talking implants as Felix tells the incredible story behind the Mist implant component line, how a relationship with the United States Navy helped launch the brand, and how partnerships with companies like Keystone and SIC are helping bring better, more affordable restorative solutions to laboratories. Along the way, we discuss OEM versus compatible components, the ever-changing implant landscape, and what's next for Imagine—including new implant systems and a patent-pending angled custom abutment solution that could change how labs manufacture restorations in-house. If you enjoy hearing how innovation, perseverance, and a little bit of luck can transform an entire career, this is an episode you won't want to miss.

Special Guest: Felix Chung.

At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.

This week, Elvis and Barb continue their coverage from exocad Insights 2026 in beautiful Mallorca, Spain, where the conversations are just as valuable as the lectures. The episode starts with Dr. Zhiqiang Luo, who shares his perspective on educating the next generation of dentists in an increasingly digital world. The discussion explores how students are adapting to technology, why foundational analog skills still matter, and the challenge of preparing future clinicians for workflows that continue to evolve at a rapid pace. It's an insightful look at where dental education is headed and how digital dentistry is becoming second nature to new graduates.

The conversation then shifts to one of the most memorable encounters from the event as Elvis and Barb sit down with Alyson Bravo, a passionate dental technician from Brazil who has traveled across the globe to attend exocad Insights. What starts as a discussion about digital workflows quickly turns into a story about chasing dreams, making connections, and experiencing the international dental community firsthand. Alyson talks about discovering digital dentistry, teaching himself advanced design techniques, and the excitement of finally meeting people he has only known through podcasts, social media, and online education.

The episode wraps up with returning friend of the podcast Tobias Specht from Ivoclar. Fresh off several major product announcements, Tobias gives listeners an inside look at the collaboration between Ivoclar and exocad and how customer feedback continues to shape product development. He discusses the integration of Ivotion into the exocad workflow, the importance of training and education, and how Ivoclar works with customers around the globe to refine new products before they ever reach the market.

Special Guests: Alyson Bravo, Dr. Zhiqiang Luo, and Tobias Specht.

At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers.

Fresh off the beaches and lectures of the beautiful island of Mallorca at the exocad Insights 2026 , Elvis and Barb sat down with three incredible women proving that digital dentistry is global, creative, and fueled by passion. First up is Andreea Bordea, a ceramist and lab owner originally from Romania who found her way into dental technology after narrowly missing acceptance into dental school. From analog waxing and staining zirconia with a single A2 shade to opening her own lab in Spain and building a digital workflow around exocad, Andreea shares the journey of learning everything the hard way. She talks about teaching herself digital dentistry, building a team, and how social media unexpectedly became her outlet while working alone in her lab. The conversation also dives into Ivoclar materials, zirconia, and the excitement around new products launched at Insights.

Then the microphones turn to Denisse Ramos from for one of the most energetic conversations of the event. Denisse talks about her journey from Enterprise Rent-A-Car and Coca-Cola into the dental industry, eventually becoming a major force in digital workflows, 3D printing, and equipment sales. From Dentsply to Desktop Health and now leading sales at New Stetic USA, Denisse shares stories about mentorship, industry evolution, women in dentistry, and why labs need to charge for their expertise. We all talk about the rise of digital dentistry, treatment planning frustrations, social media, the future of dentures, and the importance of giving back through organizations like Ladies of the Mill and the NADL.

Finally, Elvis met Daniela Torres, better known online as “Danny Designer,” a digital designer from Chile whose Instagram portfolio turned into a thriving business. Daniela explains how she taught herself exocad through YouTube before traveling to Madrid for advanced training, eventually working at the MOD Institute in South Carolina before returning to Chile to build her own remote design business. From designing full arch restorations and dentures to handling dozens of cases a day entirely through email and WhatsApp, Daniela proves how powerful digital dentistry and social media have become for technicians worldwide. The conversation wraps with excitement around exocad’s newest updates, the exocad Hub, and what it means to be recognized as an exocad Hero.

Special Guests: Andreea Bordea, Daniela Torres, and Denisse Lasso Ramos.

At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.

This week Elvis and Barb are back at exocad Insights 2026 where the microphones captured two very different conversations that somehow landed on the exact same thing: passion still matters. First up, we sat down with longtime dental technicians and Oral Design International Foundation members Pinhas Adar and Javier Perez to talk about the legacy of the legendary Willi Geller and how one man helped elevate dental technicians from the shadows to respected members of the restorative team. From stories of learning under masters in Switzerland to building a worldwide family of 127 members across 34 countries, the conversation dives deep into friendship, mentorship, craftsmanship, and why face-to-face connection still matters in a digital world. They also share details about upcoming memorial and symposium events dedicated to carrying on Willi’s philosophy of passion, respect, and sharing knowledge without ego.

Then the crew caught up with returning guest Dora Rodrigues, who has gone from conversion queen to certified exocad trainer, full-arch educator, and lab owner running an increasingly digital workflow. Dora talks about finally bringing milling in-house, the terrifying learning curve that came with it, and how mastering workflows like split bars and partial CAD has completely changed the way she designs full-arch restorations. Between traveling internationally to lecture, teaching labs how to streamline their workflows, and still designing cases herself, Dora proves that digital dentistry still takes serious technical skill, problem-solving, and obsession with detail. It’s an episode full of passion, legacy, technology, and the reminder that no matter how digital dentistry gets… the people behind it still make all the difference.

Today’s dental labs are under more pressure than ever — tighter turnaround times, staffing challenges, and nonstop production demands. That’s why efficiency and reliability matter more than ever before.

More laboratories continue turning to Roland DGA and the proven performance of the DGSHAPE DWX Series milling solutions to keep production moving smoothly. Reliable workflows help reduce downtime, minimize remakes, and allow technicians to focus on quality work instead of troubleshooting equipment.

For labs exploring digital dentures, the Elevate Denture Solution offers a streamlined workflow with validated CAM strategies and Ivotion compatibility through hyperDENT software — helping labs adopt digital production without unnecessary complexity.

Because labs don’t need more stress. They need dependable systems that simply work.

Special Guests: Dora Rodrigues, Javier Perez Lopez, and Pinhas Adar MDT, CDT.

At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.

Mallorca, Spain. exocad Insights 2026 Three completely different conversations somehow all landed on the same theme: digital dentistry keeps getting smaller, smarter, and way more connected. First up, the crew catches back up with digital designer and educator Marjorie de Andrade, who went from Brazil to New Zealand chasing opportunity, only to end up building a global career through remote design, social media, and education. Marjorie talks about creating the Mastering exocad course, freelancing for dentists around the world, and why finding purpose through teaching became more important than simply designing crowns. She also shares thoughts on the newly announced exocad Hub, remote collaboration, and how digital dentistry is making communication between dentists and technicians easier than ever.

Then the microphones turn to Dr. Dwight Pate for one of the most workflow-heavy conversations the podcast has ever had. From hand waxing cases the old-school Dawson and Pankey way to designing provisionals and controlling full-mouth rehabs completely through exocad, Dr. Pate breaks down how he combines analog principles with digital workflows. The discussion dives deep into occlusion, provisionals, articulators, guided workflows, AI design, and why he believes digital dentistry still has to prove itself back in the analog world before it ever reaches the patient’s mouth.

Finally, the crew reconnects with Dr. Eimear O'Connell to talk about why clinicians need to attend events like Insights just as much as technicians. Eimear shares how digital workflows are improving communication between doctors, labs, and patients while making implant planning, dentures, and aesthetic dentistry more predictable than ever. From digital dentures that fit with almost zero adjustment to helping patients emotionally reconnect with their smiles, the conversation reminds everyone that behind every scanner, workflow, and software update is still a real person whose life changes because of dentistry.

Special Guests: Dr. Dwight Pate, Dr. Eimear O’Connell, and Marjorie de Andrade .

Then things shifted from mills to maintenance with Rebekah Serrago and Chris Wilson from Garland Dental Services. What started decades ago as a garage-based repair business fixing handpieces has grown into one of the industry’s best-kept secrets for equipment sales, service, and support. Rebekah shares the story of growing up folding flyers for her father’s repair company before eventually becoming CEO and expanding Garland into a massive online sales and service operation supporting everything from ovens to mills. Chris joins in to talk preventative maintenance, service certifications, keeping ancient ovens alive, and why labs desperately need dealers that actually understand the equipment they sell. It’s equal parts family-business story, repair shop wisdom, and hilarious behind-the-scenes dental lab banter.

Finally, the future officially arrived when the podcast crew sat down with Antoine Coppens from Relu and orthodontic lab owner Christian Saurman of New England Orthodontic Laboratory. What started as four engineering students experimenting with AI in Belgium somehow turned into fully automated dental workflows capable of designing surgical guides, night guards, models, and restorations in minutes. The conversation explores how AI is reshaping lab workflows, reducing manual design time, integrating directly into LMS systems, and even learning individual lab preferences. Christian explains how his custom-built orthodontic lab management system helped eliminate workflow chaos and automate huge portions of production, while Antoine gives a fascinating look into where dental AI is headed next. Between AI-generated appliances, automated scan checks, and self-learning workflows, this episode feels less like science fiction and more like a preview of what labs will look like over the next five years.

Special Guests: Antoine Coppens, Chris Wilson, Christian Saurman, Rebekah Serrago, and Tony Aliatim.

At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.

This episode finally brings a long-awaited conversation to life with Kent Kohli, a name many in the industry recognize—but maybe don’t fully know the story behind. From an unexpected entry into dentistry (thanks to marrying his orthodontist’s daughter) to becoming a lifelong student of ceramics and education, Kent’s journey is anything but typical.

What starts as a pre-dental path quickly shifts once Kent discovers the lab side of dentistry—and more importantly, where his passion truly lives. From pouring models and grinding metal to studying under legends like John Archibald, Kent shares how mentorship, curiosity, and relentless work ethic shaped his career. Along the way, he opens up about the early struggles—working 100-hour weeks, barely making ends meet, and choosing quality over the “race to the bottom” that burned out many of his peers.

Kent dives deep into the evolution of dental technology, from the early days of PFMs and Empress to today’s digital workflows and liquid ceramics. But at the heart of it all is a consistent theme: education. Whether it’s learning from the “giants” of the industry or now helping guide the next generation through his role at Ivoclar, Kent sees it as a responsibility to pass on what was given to him.

He also shares insights into his current mission—bringing hands-on education back to the forefront, blending traditional techniques with modern materials, and helping technicians elevate their craft beyond just production.

Rising costs, tighter deadlines, and greater demands are challenging labs everywhere. When efficiency matters, you need tools that deliver—every day.

Roland DGShape milling solutions are reliable and easy to use. Just turn them on and let them run—no babysitting required. Fewer remakes and less wasted material mean your team can focus on getting cases out the door.

With the Elevate Denture solution, step into digital dentures without disrupting your workflow. Validated CAM strategies and Ivoclar compatibility mean you're building on a system you already trust.

Ready to boost efficiency? Explore DG Shape DWX Milling Solutions and the Elevate Dental Solution at RolandDental.com.

Special Guest: Kent Kohli.

If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of Ivoclar’s development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art. Create stunning depth and lifelike color in as little as one firing.

Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.

CAM has been a major topic lately, and a lot of that conversation keeps coming back to hyperDENT. But instead of just talking about the software itself, it’s worth looking at real-world experience. Imagine USA has been using hyperDENT in their own lab for over 15 years. That kind of longevity says a lot—they’re not just selling and supporting it, they’re relying on it in their own production every single day. That’s what really sets them apart.

This week’s episode brings it full circle as Elvis reconnects with one of the podcast’s very first guests, Renata Bundy, now a longtime professor at New York City College of Technology. Along with her are two technicians who represent both sides of the journey—lab owner Roberto Rossi and workflow master Eugene Vega—creating a conversation that dives deep into education, mentorship, and what it really takes to succeed in today’s dental lab world.

Roberto shares his unlikely path from working sanitation in New York to building a thriving lab, Synergy Dental Studio, over nearly three decades. With a relentless focus on quality, constant improvement, and embracing digital (while still questioning it), he explains how his lab has grown into a tight-knit, high-level operation. Eugene adds perspective from inside the lab, describing his evolution from student to managing daily workflow, highlighting how important environment, mentorship, and work ethic are when transitioning from school to real-world production.

Renata ties it all together from the educational side, reflecting on over 20 years of teaching and how the program has evolved alongside the industry—from analog fundamentals to digital workflows—while still preparing students for the realities they’ll face after graduation. The group doesn’t shy away from the tough truths either: low starting pay, steep learning curves, and the high dropout rate among new technicians. But the message is clear—stick with it, find the right lab, and the opportunity is there.

It’s a conversation about growth, grit, and the importance of surrounding yourself with the right people—whether that’s in the classroom or the lab. And if nothing else, you’ll learn that a little Italian lunch might just be the secret to building a loyal team.

Special Guests: Eugene Vega, Renata Budny, CDT, TE, and Roberto Rossi.

If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of Ivoclar’s development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art. Create stunning depth and lifelike color in as little as one firing.

Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.

Alright, Voices From the Bench listeners—We’re coming to you live from Dallas at DLAT, and we had to grab a quick pop-in from the floor.

That’s right—because when you’re walking a show this big, you never know who you’re going to run into… and sure enough, we caught up with Jordan Greenberg—yeah, the HyperDent guy.

No booth this time, just cruising the floor, connecting with partners, supporting dealers, and checking in with labs looking to level up their workflows.

And get this—he’s not just talking theory. We’re talking fully automated solutions for preform abutments… no human nesting. That’s right—automation that knows your blank size, optimizes your workflow, and keeps production moving without missing a beat.

It’s the kind of innovation that’s pushing labs forward—faster, smarter, and more efficient.

So if you’re at DLAT, keep your eyes open… because the future of CAM might just be walking right past you.

This week, we catch up with the always entertaining and wildly unconventional Seth Potter—live from Paraguay. From sailing the world with his family to building a thriving remote design business, Seth shares a story that’s anything but typical. What starts as a conversation about exocad Insights quickly turns into a deep dive into faith, freedom, digital dentistry, and what it really takes to create a life on your own terms.

Seth walks us through his unique upbringing—growing up with a missionary dentist father, assisting on dental trips in the Dominican Republic, and spending his teenage years living on a sailboat. That early exposure to dentistry (and adventure) eventually led him into dental technology, where he combined analog fundamentals with a self-taught digital workflow to become a leader in remote design.

We also get into the evolution of his career—from working in a small lab and helping implement digital systems, to launching one of the first remote CAD design businesses in Canada. Seth shares how he hustled for his first clients (hint: it involves Indeed and a clever pitch), scaled through efficiency, and ultimately hit a breaking point that forced him to rethink balance, burnout, and what success actually looks like.

Now splitting his time between Canada and Paraguay, Seth has built a lifestyle that many dream about—while still pushing the limits of productivity, workflow systems, and digital education with exocad.

If you’ve ever thought about going remote, improving your efficiency, or just wondered what’s possible in this industry… this one’s for you.

Join us at exocad Insights 2026, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.

Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.

Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off.

Special Guest: Seth Potter.

If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of Ivoclar’s development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art. Create stunning depth and lifelike color in as little as one firing.

Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.

When it comes to digital dentures, design is easy—manufacturing is where things get messy.

That’s why the Elevate Denture Solution brings it all together. Built by Roland DGSHAPE, Ivoclar, and FOLLOW-ME! Technology Group, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.

Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.

"Live" from the Ivoclar ballroom at Lab Day 2026, Elvis and Barb dives into conversations that perfectly capture what this industry is all about—innovation, relationships, and a whole lot of nerding out.

We kick things off with Frederic Rapp, who went from growing up in his dad’s basement lab in France to scaling it into one of the largest labs in Europe. After selling the business, he found his way back into the industry through innovation—helping labs unlock the gold mine sitting inside their own data with icortica. From dashboards to AI-driven insights and even voice-activated notes in the parking lot, it’s all about working smarter, not harder… and maybe not looking like an idiot when you walk into a doctor’s office.

Then things shift to a great partnership with Casey Baldwin and Darin Lockaby, where we get into a seriously cool collaboration between Ivoclar and DESS. Think plug-and-play workflows that let labs mill their own abutments in-house—FDA compliant, streamlined, and actually simple. With margins tighter than ever, this kind of control over production isn’t just nice… it’s becoming necessary.

From scaling labs to scaling data, from implants to AI, this episode is packed with insight, laughs, and a clear message: the labs that embrace technology (without losing the human touch) are the ones that are going to win.

Join us at exocad Insights 2026, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.

Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.

Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off.

Special Guests: Casey Baldwin, Darin Lockaby, and Frederic Rapp.

The guys walk us through the new Versalis implant line, why one connection for all indications is a big deal for labs, and how S.I.N. is pushing efficiencies for high-volume, complex full-arch clinicians. Then comes the star of the show: the MicronMapper—a lighter, faster, more accurate photogrammetry system that doesn’t just capture implants but verifies manufacturing accuracy, scans soft tissue, and reduces surgical guesswork. Blake breaks down real-world accuracy numbers, what RMSE actually means, why intraoral scanners aren’t cutting it for full-arch, and how FitCheck is saving labs from misfires, wasted zirconia, and bad days.

They also reveal the newest frontier: Tissue Mapper, a photogrammetry-based, scanner-free workflow that pulls bite, tissue, and implant data without fiducials or messy post-op scans. It’s nerdy, innovative, and ridiculously cool for the high-volume teams ready to level up.

If you love accuracy, numbers, full-arch workflows, or just really good dental tech nerding — this is your episode.

Happy Holidays from Ivoclar!

As the year comes to a close, all of us at Ivoclar want to extend our heartfelt gratitude to the incredible Voices From the Bench community. Thank you for your partnership, your trust, and the support you’ve shown throughout the year.

From our Ivoclar family to yours, we wish you a joyful, healthy, and safe holiday season.

May your days be merry, your nights be bright, and your smiles shine like freshly fallen snow.

Ho, ho, ho — Happy Holidays from Ivoclar!

Big news is coming your way in the world of CAM. Our friends at Ivoclar have teamed up with FOLLOW-ME! Technology to bring the Ivotion Denture System into the HyperDent CAM workflow.

That’s right—your favorite pre-shaded, two-layer Ivotion discs, the ones that let you design and mill a complete denture in one seamless process with no bonding and no mess, are now moving beyond closed systems. Thanks to this new partnership, Ivotion can finally be milled on open machines through HyperDent.

And it gets better: you’ll first see this powerful workflow available on the Roland DWX-53 series mills—already a staple in so many labs—as well as the Imagine iMills.

If you’ve been waiting for a faster, cleaner, more flexible way to produce full dentures, this is it. Ivoclar and FOLLOW-ME! just made the future of denture manufacturing wide open.

Get ready—HyperDent is about to change the way you mill Ivotion.

Year-end chaos is here. Labs are slammed, deadlines are brutal, and mistakes are not an option. That’s when dental technicians rely on the one thing that never quits: https://www.rolanddga.com/applications/dental-cad-cam.

The DWX-53DC is a true workhorse—24-hour automated milling that keeps your lab running, your overhead down, and your ROI up. No redos. No downtime. Just consistent, precise results.

Built on decades of Japanese engineering, Roland delivers the reliability that keeps labs sane, profitable, and on schedule.

Finish the year strong with the mill you can trust.

Choose Roland DGSHAPE.

Precision. Reliability. Performance.

Learn more at rolanddga.com

Special Guests: Blake Roney and Patrick Dewey.

• Vision 21 in Las Vegas Jan 15-17 https://www.nadl.org/nadl-vision-21
• Cal-Lab Association Meeting in Chicago Feb 19-20 https://cal-lab.org/
• LMT Lab Day Chicago Feb 19-21 https://lmtmag.com/lmtlabday
• Dental Lab Association of Texas Meeting in Dallas Apr 9-11 https://members.dlat.org/
• exocad Insights in Mallorca, Spain Apr 30 - May 1 https://exocad.com/insights-2026

This week, Barb and Elvis finally sit down for a long-overdue full episode with the man behind the Fans of Voices From the Bench Facebook group, second-generation lab owner, NADL President, and all-around industry cheerleader: Joe Young of Young Dental Laboratory.

Joe shares his family’s incredible journey from Hong Kong to Philadelphia, how his parents built a small ortho lab out of a spare room, and how he grew up trimming models on a step stool before eventually returning to the lab after college. He walks us through the evolution of the business—from analog ortho, to adding fixed, to diving head-first into early CAD/CAM. Today, Young Dental is a 26-tech, multi-department full-service lab serving PA, NJ, and DE.

Joe talks about the challenges of ortho work in a digital world, the need for wire-bending talent, the rise of aligners, and the struggle of balancing old-school techniques with new-school tech. He also reflects on family legacy, his dad’s 45 years as a CDT, and why keeping that generation’s knowledge alive matters more than ever.

As NADL President, Joe dives into board service, workforce development, collaboration across organizations, and his goal of connecting labs and vendors more effectively. Plus, he gives an honest look at what it’s like to step into leadership, find your voice, and leave a legacy for the next wave of techs.

Of course, it wouldn’t be a VFTB episode without gifts, jokes, accidental innuendo, and a rapid-fire Q&A that reveals Barb’s love of tomahawks and Elvis’s dream of 88-degree weather.

Happy Holidays from Ivoclar!

As the year comes to a close, all of us at Ivoclar want to extend our heartfelt gratitude to the incredible Voices From the Bench community. Thank you for your partnership, your trust, and the support you’ve shown throughout the year.

From our Ivoclar family to yours, we wish you a joyful, healthy, and safe holiday season.

May your days be merry, your nights be bright, and your smiles shine like freshly fallen snow.

Ho, ho, ho — Happy Holidays from Ivoclar!

Elvis and Barb are gearing up for their chat with the HyperDent Dude himself, Jordan Greenberg from FOLLOW-ME! Technology. At LabFest, Elvis found out that every hyperDENT license comes with Template Editor Lite — a built-in feature that lets you make safe, customized tweaks to your milling strategies. Whether you want to prioritize surface quality or speed, this tool gives you the control to fine-tune your results while FOLLOW-ME! keeps everything validated and reliable.

Because in the end, us lab techs love to tinker — and hyperDENT makes it easy to choose your own CAM-venture.

Special Guest: Joe Young.

• Vision 21 in Las Vegas Jan 15-17 https://www.nadl.org/nadl-vision-21
• Cal-Lab Association Meeting in Chicago Feb 19-20 https://cal-lab.org/
• LMT Lab Day Chicago Feb 19-21 https://lmtmag.com/lmtlabday
• Dental Lab Association of Texas Meeting in Dallas Apr 9-11 https://members.dlat.org/
• exocad Insights in Mallorca, Spain Apr 30 - May 1 https://exocad.com/insights-2026

This week, we finally bring on a guest who has been six years in the making: the one and only Jordan Greenberg, the North America Managing Director of FOLLOW-ME! Technology—better known as the HyperDent guy.

Jordan takes us on a wild ride through the world of CAM software, milling strategies, toolpaths, and the surprisingly fascinating story of how dental CAM even became what it is today. From his early days as a third-generation “dental nepo baby” to running a zirconia milling center with his dad, all the way to helping launch titanium-bar milling on Datron D5 machines, Jordan’s journey hits every corner of digital dentistry’s evolution.

He breaks down what CAM actually does in the simplest possible terms (yes, even Elvis-level simple), explains the magic behind toolpaths, tools, post-processors, and how HyperDent “drives the car” for hundreds of different mills. You’ll hear how materials get validated, why some ideas labs come up with are physically impossible, and why you should ALWAYS talk to your CAM provider before releasing new materials or components into the world.

Jordan also shares a behind-the-scenes look at solving problems like angulated screw channels, milling lithium disilicate pucks, and HyperDent’s upcoming work on milled dentures—including Ivoclar’s Ivotion processes coming to open CAM.

Whether you mill every day or still think CAM is just “putting a crown in a puck,” Jordan demystifies it all with humor, honesty, and more tech insights than we've ever had on the podcast at once.

* Dental Labs—The Ivoclar Flash Sale Is On!

* From November 3rd to 14th, Ivoclar is bringing you unbeatable deals on the equipment that will set your lab up for success in 2026.

* Upgrade your mill, your furnace, or expand your workflow—and save big while doing it!

* Plus, when you purchase a milling machine, you’ll get delivery, installation, and training—all included. That means your lab will be production-ready from day one.

* But hurry—these savings vanish after November 14th!

* Contact your Ivoclar sales rep today and power up your lab for the year ahead.

Elvis and Barb are gearing up for their chat with the HyperDent Dude himself, Jordan Greenberg from FOLLOW-ME! Technology. At LabFest, Elvis found out that every hyperDENT license comes with Template Editor Lite — a built-in feature that lets you make safe, customized tweaks to your milling strategies. Whether you want to prioritize surface quality or speed, this tool gives you the control to fine-tune your results while FOLLOW-ME! keeps everything validated and reliable.

Because in the end, us lab techs love to tinker — and hyperDENT makes it easy to choose your own CAM-venture.

Year-end chaos is here. Labs are slammed, deadlines are brutal, and mistakes are not an option. That’s when dental technicians rely on the one thing that never quits: https://www.rolanddga.com/applications/dental-cad-cam.

The DWX-53DC is a true workhorse—24-hour automated milling that keeps your lab running, your overhead down, and your ROI up. No redos. No downtime. Just consistent, precise results.

Built on decades of Japanese engineering, Roland delivers the reliability that keeps labs sane, profitable, and on schedule.

Finish the year strong with the mill you can trust.

Choose Roland DGSHAPE.

Precision. Reliability. Performance.

Learn more at rolanddga.com

Special Guest: Jordan Greenberg.

Vision 21 at Caesar's Palace in Las Vegas - January 16-18
Cal Lab Meeting at the Swissôtel in Chicago February 20-21
LMT Lab Day Chicago in the IVOCLAR BALLROOM - February 20-22
IDS 2025 in the EXOCAD booth in Cologne, Germany - March 25-29

When choosing implant components, there are a lot of options out there. You COULD go OEM, but there is a lot to be said about cost and workflow when going with a third party option. How do you choose which option to go with? This episode we discuss why two people have chosen DESS Dental Solutions for their implant workflow. Jimmy Stegall has been educating in our industry for years. Now he has opened his own company to help educate more called Here To Serve Dental. Saro Hatzakortzian is the CEO of Alien Milling Technologies that mill many different situations on probably every platform available. After a brief update on what they have been up to since their last episode, Jimmy and Saro get into why they use DESS for their cases. We talk about MUAs, ti bases, screws, drivers, millable blanks, overdenture abutments, and so much more. Hear it from people that use them and not sell them.

Molar City: https://youtu.be/uDGVFDcgKbM?si=70rnaLl46IHt4zkq

Listen to John Wilson from Sunrise Dental Lab and take your own lab to the next level by getting in on some of Ivoclar's End of the Year deals on equipment. If you are looking for your first or looking to expand your capabilities, Ivoclar has just what you need at a time where it's best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don't let the new year come thinking you should have bettered your lab.

Special Guests: Jimmy Stegall and Saro Hatzakortzian.

First up is Susan van Kensbergen who is the Vice President of Myerson. Susan talks about her journey from being a ceramist, moving up in lab responsibility, managing the world's largest LAVA milling center, and finding her new home at Myerson, the home of Durflex and an upcoming "game changing" printer.

Then we chat with Neal Allen from Mustard Seed Dental Studio. Neal spent 20 years in a large lab before moving into a growing lab owned by a Prosthodontist. Neal talks about the importance of creating a happy lab culture and treating the employees like family.

Next is the "better" half of Artifex Dental Lab, Julio Munoz. Julio grew up in Bolivia where he is a board-certified Oral Surgeon. A lady brought him to the US where he connected with Artifex and helped create the "Triple Jig" technique for full arch implant restorations.

We wrap us the whole weekend with a special treat, Barb's technician son, Zack Wojdan. Zack talks about growing up in the lab, starting at the beginning, working his way up, working with his mom, and goals for the future.

A BIG thanks to LMT for putting on an amazing weekend and a BIGGER THANKS to Ivoclar for hosting us.

The new PrograScan PS3 and PS5 provide true-to-detail, high-resolution and accurate scans for coordinated digital workflows that are precise, fast, and always accurate.

The PS3 and PS5 are powered by the popular and intuitive DentalCAD software from Exocad. Whether you are looking for your first scanner, to upgrade or add to your existing scanners, the PrograScan may be the one for you.

Reach out to your friendly Ivoclar sales representative to select a scanner that matches the needs of your lab Today and tell them you heard about it on the podcast!

Candulor a dental supply company from Switzerland has solutions no matter if you are analog or digital

Check out their PhysioSet TCR tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.

The Swiss School of Prosthetics in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner Edmonds Dental Supply

Candulor, High End Only

Special Guests: Julio Munoz CDT, Neal Allen, Susan van Kinsbergen, and Zack Wojdan.

Imagine having to teach over 80 students partial design during covid. That is exactly what Dr. Wendy Clark had to do. Heading up the Pre-doctoral Removable Prosthodontics at the University of North Carolina in Chapel Hill, Dr. Clark knew she needed something that the school could afford and would allow for remote lessons. She leaned on her longtime friend and lab technician, Craig Holland. Craig is no stranger to odd and unusual cases, but during the shutdown, Craig found the time from his usual work at 3 Point Dental Studio to self-teach himself coding. Along with his son, CJ Holland, the two used the Blender software and modified it to give Dr. Clark what she needed. This free and open software called Excalibur can do models, custom trays, dies, flippers, nightguards, crown and bridges, and much more.

Check out the Excalibur Software!

The fastest growing product at Gro3X are the Gro3X Aligners. Gro3X Aligners are only available from Gro3X Aligner certified labs: Why? Because they believe in the synergies that are being created between you, the dental office, and your lab. And they want to further leverage these synergies. Their aligners are used as a pre-treatment to a larger restorative esthetic case, to widen gaps prior to placing implants, to close a diastema, ease crowding, and simply enhance your patient’s smiles. Even for your Essix retainer needs your Gro3X aligner certified lab can help. Look for a Gro3X Aligner certified lab near you, such as Castle Dental Lab in San Antonio, TX (ask for Blaine), AMK Dental Lab in O’Neill, NE (ask for Anne), Staggs Dental Lab in McCoole Maryland (ask for Derrick), AA Dental Design in Murrieta, CA (ask for Frankie), and many, many more… For a complete listing of Gro3X Aligner Certified Labs go to www.gro3x.com

Whip Mix offers you the ultimate in ease, material flexibility and unattended production with the Roland DGA DWX-52DCi milling machine. The popular mill’s automatic disc changer expands your lab production and profit, using a 6-slot Automatic Disc Changer, 15-station Automatic Tool Changer and several other automated features.

The DWX-52DCi dental milling machine now comes with performance visualization software and other intelligent updates. The 5-axis mill even knows which tool to automatically swap out when tools have reached their designated lifespan. Just power it on, let it go, and automatically and accurately mill numerous dental restoration jobs with complete unattended confidence.

If you’re interested in learning more about the Roland DGA DWX-52DCi, visit whipmix.com or call 800-626-5651.

Special Guests: CJ Holland, Craig Holland, and Dr. Wendy AuClair Clark.

Have you got your limited edition VFTB shirt featuring the triathlon of dental lab? Click here to get a Race For the Future 8.0 VFTB shirt raising money for The Foundation For Dental Technology featuring art by Mackenzie Mayer
ORDER BEFORE MAY 28, 2022

Participate or Cheer on the racers in Chicago at the Race For the Future 8.0 August 28, 2022

It's not easy being a dental lab. Of course it's extremely rewarding, but it's also very hard. It's even harder for small to medium labs to compete with large labs and their buying power. Enter AmericaSmiles. Keith Crittenden has a long history of knowing how labs work. From working in a few, to eventually owning his own, Keith has lived the struggles that lab have every day. Once he realized that helping doctors find patients means his lab will get more work, an idea was born. Now Keith and AmericaSmiles help labs everyday with marketing, milling, supplies, and finding additional revenue where most labs don't even think to look. Some valuable knowledge is shared in this episode that can help any lab.

The fastest growing product at Gro3X are the Gro3X Aligners. Gro3X Aligners are only available from Gro3X Aligner certified labs: Why? Because they believe in the synergies that are being created between you, the dental office, and your lab. And they want to further leverage these synergies. Their aligners are used as a pre-treatment to a larger restorative esthetic case, to widen gaps prior to placing implants, to close a diastema, ease crowding, and simply enhance your patient’s smiles. Even for your Essix retainer needs your Gro3X aligner certified lab can help. Look for a Gro3X Aligner certified lab near you, such as Castle Dental Lab in San Antonio, TX (ask for Blaine), AMK Dental Lab in O’Neill, NE (ask for Anne), Staggs Dental Lab in McCoole Maryland (ask for Derrick), AA Dental Design in Murrieta, CA (ask for Frankie), and many, many more… For a complete listing of Gro3X Aligner Certified Labs go to www.gro3x.com

Whip Mix, known today for its digital equipment and materials, has been known for decades as a leader in occlusion products with its Whip Mix, Hanau, and Denar articulators and facebows.

The most popular of these is the Denar Mark 300 Series articulator. These popular semi-adjustable instruments are engineered for superior performance and tested thoroughly based on proven methodology. They bring a new standard of interchangeability with factory set accuracy within 20 microns. With their sleek, ergonomic design and powder-coated finish, these articulators have a contemporary look that’s as durable as it is aesthetically pleasing.

The Denmat Mark 320 articulator features Adjustable condylar inclination with 0 to 60,° and Progressive side shift fixed at 15°. The Denar Mark 300 comes complete with: Dust cover, 10 magnetic mounting plates, instructions and standard black carrying case.

Head over to Whipmix.com to order one today.

Special Guest: Keith Crittenden.

If you want to save, and also grow, Gro3X is, where you should go!

Resins to print night guards, for high-impact and flex, look no further, because we have them at Gro3X.

Burs for your mills, Zirconia for your crowns, with Gro3X you will be the hottest lab in town!

And last but not least, if you seriously want to grow, add Gro3X Aligners, and your doctors will say Wowww!

Is your lab in a position to take on new customers? Do you have the capacity to service more doctors? AmericaSmiles has helped hundreds of labs across the country to acquire new dental accounts. They’re the biggest name in Dental Laboratory marketing. Don't waste time mailing and calling hundreds of doctors just to see poor results and hear overwhelming rejection. Let AmericaSmiles do all the heavy lifting for you. For just $195 a month, the AmericaSmiles One Voice program will help you skip to the front of the line. They'll prospect your local or target area, produce your creative marketing, and do all the cold calling to leave you with extremely qualified appointments; guaranteed to help you find your ideal clients and grow your business.

Visit AmericaSmiles.net/One-Voice to learn more about how you can increase your lab's bottom line. Use promo code VOICESFROMTHEBENCH during checkout to qualify for a month-to-month agreement enabling you the freedom to cancel the marketing service any time! If you’d like to speak with an agent who can answer your questions about a time-tested, completely done-for-you approach to marketing, please call 708 279 9031. Join AmericaSmiles One Voice today - Getting new dentists to try your lab has never been easier.

Whip Mix’s new VeriWhirl resin cleaning station is the ideal piece of equipment to use in the 3D printed resin post process. It’s oscillating, multi-speed stirrer produces a tornado-like vortex every 30-seconds, and guarantees efficient, effective and powerful cleaning whether the units are individual or still attached to the build plate.

The two alcohol baths make an effective step-wash system. It cleans more efficiently and there is less alcohol needed, since it is re-used for both a fresh bath and a dirty bath.

The VeriWhirl's intelligent design offers features such as Mode, Time, and Start/Stop button display which gives the operator full and automatic control of the cleaning process. A mesh basket used in the wash container makes it easy to keep track of small printed parts when cleaning. The affordable unit’s one-year warranty ensures peace-of-mind for the owner.

Visit whipmix.com or call (800) 626-5651 for more information about this great new product.

Special Guests: Brian Heaslip, Christina Heaslip, Jonathan Thompson, and Katie Boteler.

We welcome Leonard Hoffman to the podcast. Leonard took over his family's business, Aurident in 1983. Since then he has had to adapt the business to the digital needs of the industry. He talks about the early days with same day delivery, getting into zirconia and digital scanners, and making sure that customer service still remains number one on the services provided.

Dental Services Group is proud to support the National Board of Certification in Dental Technology and proudly promotes certification for dental technicians throughout their national network of laboratories. The CDT Designation sets certified dental technicians apart from others in their field demonstrating a mastery of knowledge and applied skills in the art of dentistry. Certification also raises the standards of dental health through education in all aspects of dental technology. At Dental Services Group, they believe dentistry plays a significant role in the healthcare ecosystem and is committed to providing solutions to benefit the overall health and wellbeing of the patient. Visit nbccert.org to learn more about becoming a CDT and dentalservices.net to learn more about how DSG supports the dental community.

With the new addition of a FormLabs Form 3B Printer at Elvis' lab, he can already see how great this printer is. With an easier set up and larger build plate, this printer that starts at only $4,999 is sure to help the lab achieve the desired results at a fraction of the time. Head over to [bit.ly/form-voices](bit.ly/form-voices) to reserve a seat for the FormLabs Live Talk Show: Tuesday, September 15th at 2:00 PM EST - "Think Big: A New Choice for High-Volume Dental Production"

Special Guest: Leonard Hoffman.

BEGO™ Varseo XS 3D Printer and the printed temporary crown

Whip Mix is very excited to announce the new PRO 4K large format 3D printer from Asiga. It’s ideal for printing any kind of model, dentures, splints, surgical guides, impression trays and more.

The Asiga Pro 4K DLP printer is priced at under $25,000, has a large build plate and is available in both 65µm and resolution versions. For information about the Asiga Pro 4K, visit www.whipmix.com.

Special Guest: Saro & Raffi Hatzakortzian.