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    <fireside:genDate>Mon, 04 May 2026 10:30:42 -0500</fireside:genDate>
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    <title>Voices from The Bench - Episodes Tagged with “North Star”</title>
    <link>https://www.voicesfromthebench.com/tags/north%20star</link>
    <pubDate>Mon, 02 Dec 2024 06:00:00 -0500</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.
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    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.
</itunes:summary>
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    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Dahl &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
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  <itunes:category text="Medicine"/>
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<itunes:category text="Science">
  <itunes:category text="Life Sciences"/>
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  <title>349: The Culture of Diamondhead Dental Lab with Darin &amp; Mike Swartz</title>
  <link>https://www.voicesfromthebench.com/349</link>
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  <pubDate>Mon, 02 Dec 2024 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
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  <itunes:episode>349</itunes:episode>
  <itunes:title>The Culture of Diamondhead Dental Lab with Darin &amp; Mike Swartz</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Two brothers, that both went through the John Archibald apprenticeship program, eventually come together to open Diamondhead Dental Lab focusing on creating a culture of partnership and quality while always guided by their "north star".</itunes:subtitle>
  <itunes:duration>1:04:01</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;h3&gt;Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best&lt;/h3&gt;

&lt;p&gt;Creating good culture in a dental lab is not easy. It takes dedication from owners and managers to set the path that the lab can follow. Two brothers both went through the apprenticeship program with John Archibald in the 90s. Darin Swartz was instantly hooked and opened up Swartz Dental Arts in the basement of a dental office after graduation. Followed by his younger brother, Mike Swartz graduated and opened his own lab. You would think they would partner up, but for 15 years they ran separate labs in the same space. After seeing technology coming into the industry, it was time to partner up and create &lt;a href="https://diamondheadlab.com/" target="_blank" rel="nofollow noopener"&gt;Diamondhead Dental Lab&lt;/a&gt;. They talk about doing their own apprenticeship program, growing to 40 employees, creating a culture of partnership and quality, how they stay relevant in ever changing workflows, and staying true to their "North Star"&lt;/p&gt;

&lt;p&gt;Check out Culture Camp Podcast: &lt;a href="https://www.iamjasonhaugen.com/culture-camp" target="_blank" rel="nofollow noopener"&gt;https://www.iamjasonhaugen.com/culture-camp&lt;/a&gt;&lt;/p&gt;

&lt;h3&gt;Listen to John Wilson from &lt;a href="https://www.sunrisedentallaboratory.com/index.php" target="_blank" rel="nofollow noopener"&gt;Sunrise Dental Lab&lt;/a&gt; and take your own lab to the next level by getting in on some of &lt;a href="https://www.ivoclar.com/en_us/campaigns/ivoclar-equipment-promotions-2024?utm_source=website&amp;amp;utm_medium=content_tile&amp;amp;utm_campaign=equipment_promo" target="_blank" rel="nofollow noopener"&gt;Ivoclar's End of the Year deals&lt;/a&gt; on equipment. If you are looking for your first or looking to expand your capabilities, &lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; has just what you need at a time where it's best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don't let the new year come thinking you should have bettered your lab.&lt;/h3&gt;

&lt;p&gt;Special Guests: Darin Swartz  and Mike Swartz.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, archibald, hands-on, waxing, in-office, dentist, foundation, passion, high end, ios, cerec, hearts, culture, culture camp, growth, north star, partner, scanner program, building relationships, trust, education, yearly retreat, full arch smart people, saying no, opportunities, podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best</h3>

<p>Creating good culture in a dental lab is not easy. It takes dedication from owners and managers to set the path that the lab can follow. Two brothers both went through the apprenticeship program with John Archibald in the 90s. Darin Swartz was instantly hooked and opened up Swartz Dental Arts in the basement of a dental office after graduation. Followed by his younger brother, Mike Swartz graduated and opened his own lab. You would think they would partner up, but for 15 years they ran separate labs in the same space. After seeing technology coming into the industry, it was time to partner up and create <a href="https://diamondheadlab.com/" rel="nofollow">Diamondhead Dental Lab</a>. They talk about doing their own apprenticeship program, growing to 40 employees, creating a culture of partnership and quality, how they stay relevant in ever changing workflows, and staying true to their &quot;North Star&quot;</p>

<p>Check out Culture Camp Podcast: <a href="https://www.iamjasonhaugen.com/culture-camp" rel="nofollow">https://www.iamjasonhaugen.com/culture-camp</a></p>

<h3>Listen to John Wilson from <a href="https://www.sunrisedentallaboratory.com/index.php" rel="nofollow">Sunrise Dental Lab</a> and take your own lab to the next level by getting in on some of <a href="https://www.ivoclar.com/en_us/campaigns/ivoclar-equipment-promotions-2024?utm_source=website&utm_medium=content_tile&utm_campaign=equipment_promo" rel="nofollow">Ivoclar&#39;s End of the Year deals</a> on equipment. If you are looking for your first or looking to expand your capabilities, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> has just what you need at a time where it&#39;s best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don&#39;t let the new year come thinking you should have bettered your lab.</h3><p>Special Guests: Darin Swartz  and Mike Swartz.</p>]]>
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  <itunes:summary>
    <![CDATA[<h3>Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best</h3>

<p>Creating good culture in a dental lab is not easy. It takes dedication from owners and managers to set the path that the lab can follow. Two brothers both went through the apprenticeship program with John Archibald in the 90s. Darin Swartz was instantly hooked and opened up Swartz Dental Arts in the basement of a dental office after graduation. Followed by his younger brother, Mike Swartz graduated and opened his own lab. You would think they would partner up, but for 15 years they ran separate labs in the same space. After seeing technology coming into the industry, it was time to partner up and create <a href="https://diamondheadlab.com/" rel="nofollow">Diamondhead Dental Lab</a>. They talk about doing their own apprenticeship program, growing to 40 employees, creating a culture of partnership and quality, how they stay relevant in ever changing workflows, and staying true to their &quot;North Star&quot;</p>

<p>Check out Culture Camp Podcast: <a href="https://www.iamjasonhaugen.com/culture-camp" rel="nofollow">https://www.iamjasonhaugen.com/culture-camp</a></p>

<h3>Listen to John Wilson from <a href="https://www.sunrisedentallaboratory.com/index.php" rel="nofollow">Sunrise Dental Lab</a> and take your own lab to the next level by getting in on some of <a href="https://www.ivoclar.com/en_us/campaigns/ivoclar-equipment-promotions-2024?utm_source=website&utm_medium=content_tile&utm_campaign=equipment_promo" rel="nofollow">Ivoclar&#39;s End of the Year deals</a> on equipment. If you are looking for your first or looking to expand your capabilities, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> has just what you need at a time where it&#39;s best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don&#39;t let the new year come thinking you should have bettered your lab.</h3><p>Special Guests: Darin Swartz  and Mike Swartz.</p>]]>
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