Displaying 2 items of Voices from The Bench with the tag "onboarding".
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417: Lab Day Chicago 2026 Part 3 with Frederic Rapp, Casey Baldwin, & Darin Lockaby
March 23rd, 2026 | 1 hr 12 mins
3shape, 510k, abs, abutments, aesthetics, ai, ai assistant, ai in dentistry, alerts, analytics, api, australia, automation, automation tools, ballroom, barb, blanks, bob cohen, business development, calibration, cam software, canada, case tracking, casey baldwin, ceramart, chairside, characterization, collaboration, communication, consolidation, cost of acquisition, craftsmanship, cross-selling, crown ceram, custom abutments, customer behavior, customer retention, customer service, darren lockerby, dashboards, data, database, dental, dental community, dental lab, dental technician, dental wings, des, digital dentistry, digital dentures, digital workflow, dry milling, education, efficiency, elvis, emax, engineering, entrepreneurship, europe labs, exocad, fda compliance, field work, fixed, follow-up, frédéric rapp, future tech, global industry, greatlab, hyperdent, icortica, implant workflow, implants, in-house production, industry trends, innovation, insights, integration, intraoral scanner, ios, ivoclar, ivotion, lab day energy, lab efficiency, lab growth, lab life, lab management system, labday, laboratory, leadership, live podcast, lms, magic touch, manufacturing, margins, materials, mechanical engineering, milling, networking, notes, notifications, oem, onboarding, open implants, opportunity tracking, outsourcing, partnership, plug and play, pm7, pnp, price pressure, private equity, productivity, profitability, programill 7, quality control, rapid prototyping, real-time data, relationships, removable, reporting, reps, revenue growth, rob nazel, sales strategy, scalability, scaling, scheduling, software, stock abutments, tasks, team building, technician, technology, tie bases, training, turnaround time, upselling, us labs, validation, voice input, voices from the bench, wet milling, workflow, workflow control, zirconia
Live from the Ivoclar Ballroom at Lab Day 2026, Elvis and Barb talk with Frederic Rapp about his journey from a small family lab to scaling a 150-person operation and now helping labs unlock their data with icortica. Then Casey Baldwin (Ivoclar) and Darin Lockaby (DESS) join to break down their new plug-and-play workflow for milling FDA-compliant abutments in-house—giving labs more control and better margins.
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401: Seth Smith and Ryan Alexander: From Chaos to Clicks: The GreatLab.io Upgrade
December 1st, 2025 | 1 hr 6 mins
ai mapping, automation, bad scans, booking, capacity planning, case management, cloud-based, communication, crm, data migration, dental, dental lab, digital dentistry, digital workflow, doctor communication, ds core, efficiency, greatlab.io, integrations, itero, lab operations, lab software, laboratory, lms, medit, onboarding, paperless, production tracking, scan quality, scanhub, shipping integration, task management, technician, technician workflow, vitality dental arts, voices from the bench
Seth Smith from Greatlab.io joins the podcast to share how his team built a modern, automation-driven lab management system that streamlines booking, communication, scanning, and workflow for labs of all sizes. Ryan Alexander from Vitality Dental Arts explains how switching to GreatLab dramatically reduced calls, sped up case processing, improved technician efficiency, and transformed their day-to-day operations almost overnight.