As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, The Invisible Profession. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.

This week on Voices From the Bench, we finally sit down with someone we’ve been wanting to have on the show for a LONG time—Philip Gold! Philip grew up in the dental laboratory, quite literally pulling teeth out of formaldehyde bottles in his father Raymond Gold’s lab in Atlanta. His father started the laboratory in 1946, and Philip eventually found himself following in those footsteps, although not without first taking a seven-year detour working for Williams Gold. That experience gave him the opportunity to visit laboratories all over the country, learn from some of the best in the industry, and see firsthand how different labs operated.
Philip eventually returned to the family laboratory in 1980 and began the process of taking over from his father. What followed was a career built around learning, adapting, building teams, and—most importantly—relationships. Philip shares what it was like stepping into a leadership role at a young age, earning the respect of experienced technicians, and learning that being a leader isn’t about knowing everything yourself, but understanding the work well enough to help the people around you succeed. He also talks about selling the laboratory to National Dentex with the goal of giving the business and its people an opportunity to continue growing, only to eventually find his way back into the laboratory world with By Design Dental Studio alongside his daughter Katie and Denise.

And if you know Philip, you know he’s never stopped learning. He currently holds six CDT certifications, including ceramics, crown and bridge, partials, implants, dentures, and digital. His story about preparing for the digital practical exam is a perfect example of his determination—his first practice run took seven and a half hours for an exam designed to be completed in just over five. So he reorganized, practiced again, changed his workflow, and eventually got it down to under five hours. And of course, Philip isn’t pursuing certifications just for himself. He wants to set an example, motivate the next generation of technicians, and encourage more people in the laboratory to continue learning.

We also get into the importance of customer service, why relationships are at the heart of this industry, and why sometimes the best thing a laboratory can do is simply pick up the phone and help. Philip shares his philosophy that when something goes wrong, you drop everything and make it right. We talk about giving back to the industry, the people who helped shape Philip’s career, and how the dental laboratory community has always been willing to share knowledge when you’re willing to ask. And yes… somewhere along the way we also hear the greatest “okey-doke” story in dental laboratory history.

Special Guest: Phillip Gold.

As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one.

The Voices From the Bench microphones head to the FDLA Symposium for three conversations that perfectly capture what makes this industry so special. Thanks to the wonderful people at GPS Digital RPD, Elvis and Barb got to sit down with longtime friend Morris Fucarino to celebrate an incredible milestone—50 years as a CDT. Morris shares how he found his way into dental technology, what earning certification has meant throughout his career, and why he believes every technician should strive to be the best they can be. From belt-driven handpieces and gold crowns to running a successful one-man laboratory with just three loyal doctors, Morris proves that passion, relationships, and knowledge never go out of style. His stories are a reminder that while technology continues to change, craftsmanship and pride in your work remain timeless.

Next, the conversation shifts to Enja Dorjchuluun from Sakr Dental Arts, who talks about helping lead one of Florida's fastest-growing laboratories while serving on the FDLA Board of Directors. She discusses the challenges of managing a lab spread across multiple buildings, the excitement of moving into a brand-new facility, and why giving back through organized dentistry has become such an important part of her career. From developing future technicians to creating educational opportunities and strengthening state associations, Enja shares why investing in people is every bit as important as investing in technology.

To wrap things up, Elvis and Barb meet Joseph Núñez Reyes from GPS Digital Dental Lab, whose journey from Puerto Rico to Orlando is fueled by determination, curiosity, and a love for digital dentistry. After leaving biomedical engineering behind, Joseph found his passion in the dental laboratory, worked his way from the model room to supervising a modern CAM department, and now showcases laboratory workflows through social media to inspire the next generation of technicians. With dreams of one day returning to Puerto Rico to build a state-of-the-art laboratory, Joseph reminds us that the future of dental technology is in very capable hands.

Ever notice the busiest labs aren't always the ones working the longest hours? They're usually the ones with a workflow that keeps moving—even after everyone heads home. Real productivity isn't about asking your team to do more; it's about having the right tools doing more for your team. That's where Roland's DGSHAPE DWX milling solutions really shine. Built to keep production moving whether you're milling a single case or running overnight, they free your technicians to focus on finishing cases, serving customers, and growing the business instead of babysitting equipment. That's what real productivity looks like: more output, fewer interruptions, and less time spent chasing problems. Because every hour your mill is producing is another hour your lab is creating value. If you're ready to get more from every production day, discover what Roland's DGSHAPE DWX milling solutions can do for your lab at rolanddental.com.

Special Guests: Enja Dorjchuluun, Joseph Núñez Reyes, and Morris Fucarino CDT.

At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.

"LIVE" again at the 2026 DLAT meeting, two very different conversations came together around one common theme: the future of dental technology is still being shaped by passionate people willing to learn, teach, and adapt. First, the podcast catches up with returning guest Tiffany Prater from Destination Orthodontic Lab, who shares how her lab journey has evolved from running a large commercial space with employees to building a smaller, more personal business focused on private practices and hands-on craftsmanship. Alongside her is Sydney Ribera, a young technician discovering orthodontics through mentorship, creativity, and a fascination with bending wire and pouring colorful acrylic retainers. The conversation dives into the realities of learning ortho in today’s digital world, the importance of organizations like the Orthodontic Resource Group, and why mentorship still matters more than ever in a profession where most of the training happens shoulder-to-shoulder.

Then the crew sits down with Marlin Gohn from Argen to talk about everything from next-generation zirconia to massive dental labs in China and the surprisingly common mistakes labs make when choosing disc sizes for milling. Marlin breaks down Argen’s new gradient translucency zirconia, explains why nesting strategy matters more than most labs realize, and shares real-world troubleshooting tips that can save labs time, money, and remakes. The conversation also wanders through SLM frameworks, milled gold crowns, PFMs, translating lectures in China, and why some old-school techniques still outperform the newest trends.

Special Guests: Marlin Gohn CDT, Sydney Ribera, and Tiffany Prater CDT.

Barb Warner
Team Abutments (Elvis Dahl, Mark Williamson, Bobby Kennedy)
Voices From the Bench (50/50 split between Barb and Elvis' team)

Come see Elvis and Barb on stage together for the first time as we record an episode in front of a live audience!
Register for the Ladies of the Mill Summit in Chattanooga, TN on July 21-22

Back in May, Elvis and Barb loaded up the gear and headed out to LMT Lab Day West to record some of the amazing people that attend that show. Thanks to Ivoclar, a table was set up in the main hall and a constant flow of conversations happened. This week we start off talking with the President of the National Association of Dental Laboratories, Heather Voss. Heather is on a dental lab show tour this year to promote community engagement with the industry. Heather talks about the NADL, some of the great things they are working on, and why a lab should join. Then the man who can fix anything stops by the table, Daniel Serrago, owner of Garland Dental Services. Daniel talks about getting into the handpiece repair business, accidentally discovering dental labs, moving his skills to more modern equipment, and some interesting facts he's learned along the way.

Did you know that not all Zirconia is the same?

ZirCAD Prime Zirconia from Ivoclar is uniquely produced with Gradient Technology which allows two powders that normally sinter at different intervals, to be combined into one material which sinters uniformly. The manufacturing process not only optimizes the translucent properties but also creates a seamless progression of shade while maintaining optimal strength.

ZirCAD prime is now more affordable than ever and will give you results that your Dentists will notice! Contact your local Ivoclar Sales representative today to find out more about Prime and how Ivoclar can support your success!

Special Guests: Daniel Serrago and Heather Voss MBA, CDT.

First up is Susan van Kensbergen who is the Vice President of Myerson. Susan talks about her journey from being a ceramist, moving up in lab responsibility, managing the world's largest LAVA milling center, and finding her new home at Myerson, the home of Durflex and an upcoming "game changing" printer.

Then we chat with Neal Allen from Mustard Seed Dental Studio. Neal spent 20 years in a large lab before moving into a growing lab owned by a Prosthodontist. Neal talks about the importance of creating a happy lab culture and treating the employees like family.

Next is the "better" half of Artifex Dental Lab, Julio Munoz. Julio grew up in Bolivia where he is a board-certified Oral Surgeon. A lady brought him to the US where he connected with Artifex and helped create the "Triple Jig" technique for full arch implant restorations.

We wrap us the whole weekend with a special treat, Barb's technician son, Zack Wojdan. Zack talks about growing up in the lab, starting at the beginning, working his way up, working with his mom, and goals for the future.

A BIG thanks to LMT for putting on an amazing weekend and a BIGGER THANKS to Ivoclar for hosting us.

The new PrograScan PS3 and PS5 provide true-to-detail, high-resolution and accurate scans for coordinated digital workflows that are precise, fast, and always accurate.

The PS3 and PS5 are powered by the popular and intuitive DentalCAD software from Exocad. Whether you are looking for your first scanner, to upgrade or add to your existing scanners, the PrograScan may be the one for you.

Reach out to your friendly Ivoclar sales representative to select a scanner that matches the needs of your lab Today and tell them you heard about it on the podcast!

Candulor a dental supply company from Switzerland has solutions no matter if you are analog or digital

Check out their PhysioSet TCR tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.

The Swiss School of Prosthetics in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner Edmonds Dental Supply

Candulor, High End Only

Special Guests: Julio Munoz CDT, Neal Allen, Susan van Kinsbergen, and Zack Wojdan.

Have you seen the high prices of precious metal these days? Kulzer Refining knows that you are using less Precious metal in your lab these days, but if you send in half of what you sent in 5 years ago ,your scrap return will be higher than it was 5 years ago! You won’t believe how much money your scrap is worth right now!

Kulzer Refining reimbursement to you is after their 10% refining fee. They have zero additional fees! If you need any free shipping containers, which contain a UPS prepaid, full insured label, please visit

mydental360.com/refining or call the Director of Precious Metal Refining, Tony Circelli, directly at

(914) 906-1843. Mention the Voices From the Bench podcast and Kulzer Refining will add an extra 5% to your scrap! Kulzer Refining. Tested, Trusted, and Honest.

Whip Mix is thrilled to announce their most recent addition to their milling product line. Introducing the DWX-53DC from DGSHAPE. This powerful mill satisfies your 'NEED FOR SPEED'. Three reasons to consider this mill:

1. It has 3 times the gripping power for PMMA.

2. It mills 30% faster.

3. The integrated webcam allows you to monitor a milling project from anywhere, on any device.

Go to tinyurl.com/WhipMixRolandMill to learn how you can take your milling to the next level.

Special Guests: Cirenia Tobon and Dylan Schubert.

If you want to save, and also grow, Gro3X is, where you should go!

Resins to print night guards, for high-impact and flex, look no further, because we have them at Gro3X.

Burs for your mills, Zirconia for your crowns, with Gro3X you will be the hottest lab in town!

And last but not least, if you seriously want to grow, add Gro3X Aligners, and your doctors will say Wowww!

Whip Mix’s outstanding VeriEKO LCD 3D Printer delivers fast print speed and exceptional accuracy, due to its 95% LED light uniformity. Print temporary and permanent crowns and bridges, models and dies, surgical guides, splints, custom trays, and even dentures with Whip Mix’s VeriModel OS, VeriGuide OS, KeySplint Soft, Dentca Denture, Dentca Temporary Crown & Bridge, Bego VarseoSmile Crown plus, Bego VarseoSmile Temp, VeriCast OS, and VeriTray resins.

VeriEKO, with its 120 X 80mm print plate, is ready to prove its printing power right out of the box with 54 calibrated LEDs for curing consistency, ultra-accurate and smooth prints with its 49 micron pixel-size, and an easy-to-use touchscreen.

If you’re looking for a compact, fast and accurate 3D printer, call (800) 626-5651, or visit whipmix.com for more information or to order the Whip Mix VeriEKO 3D printer.###

If you’re looking for a compact, fast and accurate 3D printer, call (800) 626-5651, or visit whipmix.com for more information or to order the Whip Mix VeriEKO 3D printer.

Special Guests: Eleanor Pittard and Emily Pittard.