web02.fireside.fm Thu, 30 Apr 2026 17:20:31 -0500 Fireside (https://fireside.fm) Voices from The Bench - Episodes Tagged with “Phone” https://www.voicesfromthebench.com/tags/phone Mon, 21 Apr 2025 06:00:00 -0400 A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning. en-us episodic A Dental Laboratory Podcast Elvis Dahl & Barb Warner A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning. no Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax Elvis Dahl & Barb Warner info@voicesfromthebench.com 369: Cal-Lab 2025 Part 2 with Liam Johns, Tom Wiand, Scott Lowrey, and Matt Cushing https://www.voicesfromthebench.com/369 af1396de-815f-497a-9883-cca6305716a8 Mon, 21 Apr 2025 06:00:00 -0400 Elvis Dahl & Barb Warner 369 Cal-Lab 2025 Part 2 with Liam Johns, Tom Wiand, Scott Lowrey, and Matt Cushing full Elvis Dahl & Barb Warner We are back with a packed episode from the 2025 Cal-Lab Association Meeting. First up is Liam Johns from Derby Dental Laboratory, Tom Wiand & Scott Lowrey from Wiand Dental Lab, and Matt Cushing from First Choice Dental Lab. 1:08:05 no This week we bring 3 great conversation from the great Cal-Lab Association meeting that happened in February during Lab Day Chicago. First up is someone that has to put up with Elvis on a regular basis at Derby Dental Lab (https://www.derbydental.com/), Liam Johns. Liam talks about growing up with a technician father, becoming the removable manager at a young age, and how digital excites him for the future of dental technology. Then we chat with two gentlemen from Wiand Dental Lab (https://www.wiandlab.com/), Tom Wiand and Scott Lowrey. Tom tells the story of starting the lab in the early 90s, organically growing through the years, and keeping up with technology. Scott talks about going from selling burs to selling restorations 10 years ago. Now he does education, chairside support, and helps the lab succeed. We wrap up the episode with former player for the Pittsburg Steelers, Matt Cushing. Once done, a buddy asked if he would do sales for his lab. Not knowing anything about teeth, it wasn't long before Matt found a passion for the industry and opened First Choice Dental Lab (https://www.firstchoicelab.com/) and is now (17 years later) a lab that has acquired other labs, grew to full service, and has a satellite lab in another state. Don't miss this incredible webinar with Tanya Little, a dentist from beautiful Vancouver, Canada. We would like to invite you to a special webinar that she's hosting with Ivoclar (https://www.ivoclar.com/en_us) and LMT (https://lmtmag.com/) on Wednesday, May 7th, titled "Reflections from a Denturist: 20 Years of Crafting Dentures!". In this program, she will review the incredible history of removables with Ivoclar and focus on the new and exciting evolution based print resin and of course, the PM7. Her goal is to provide you with several key takeaways that will allow you to work smarter and not harder. You can join on May 7th by registering at https://lmtmag.com/webinars/reflections-from-a-denturist-20-years-of-crafting-dentures Are you a dental lab in need of more talent to improve your bottom line and keep production on schedule? Are you a dental tech with great skills but feel you're being limited at your current lab? Well, the answer is here and this is precisely why WIN WIN GO (https://www.winwingo.com/) was created. The dental lab and dental tech community needed a place where labs and technicians can meet, talk about their needs and connect in ways that foster a win win outcome. As a tech. If you're ready to make a change, thinking about moving in the next year or just curious what's out there, sign up today. It's totally free. As a lab, you might be feeling the frustration of paying the big employment site so much and getting so few tech candidates. We understand they don't much care about our industry. WINWINGO.com is simply the best place for lab techs and lab owners to actively engage in creating their ideal future. WINWINGO.com, how dental techs find paradise. Special Guests: Liam Johns, Matt Cushing, Scott Lowrey , and Tom Wiand CDT. dental, technician, laboratory, dentures, father, hiring, finisher, processor, ivobase, manager, phone, fires, digital partials, printed flexible, lucitone, framework, bego, technical support, arizona, delivery driver, prosthodontist, full arch, aox, smart denture conversion, milled dentures, nfl, steelers, football, european league, cut, sales, acquisitions, photogrammetry, public speaking, voices from the bench This week we bring 3 great conversation from the great Cal-Lab Association meeting that happened in February during Lab Day Chicago. First up is someone that has to put up with Elvis on a regular basis at Derby Dental Lab, Liam Johns. Liam talks about growing up with a technician father, becoming the removable manager at a young age, and how digital excites him for the future of dental technology.

Then we chat with two gentlemen from Wiand Dental Lab, Tom Wiand and Scott Lowrey. Tom tells the story of starting the lab in the early 90s, organically growing through the years, and keeping up with technology. Scott talks about going from selling burs to selling restorations 10 years ago. Now he does education, chairside support, and helps the lab succeed.

We wrap up the episode with former player for the Pittsburg Steelers, Matt Cushing. Once done, a buddy asked if he would do sales for his lab. Not knowing anything about teeth, it wasn't long before Matt found a passion for the industry and opened First Choice Dental Lab and is now (17 years later) a lab that has acquired other labs, grew to full service, and has a satellite lab in another state.

Don't miss this incredible webinar with Tanya Little, a dentist from beautiful Vancouver, Canada. We would like to invite you to a special webinar that she's hosting with Ivoclar and LMT on Wednesday, May 7th, titled "Reflections from a Denturist: 20 Years of Crafting Dentures!". In this program, she will review the incredible history of removables with Ivoclar and focus on the new and exciting evolution based print resin and of course, the PM7. Her goal is to provide you with several key takeaways that will allow you to work smarter and not harder. You can join on May 7th by registering at https://lmtmag.com/webinars/reflections-from-a-denturist-20-years-of-crafting-dentures

Are you a dental lab in need of more talent to improve your bottom line and keep production on schedule? Are you a dental tech with great skills but feel you're being limited at your current lab? Well, the answer is here and this is precisely why WIN WIN GO was created. The dental lab and dental tech community needed a place where labs and technicians can meet, talk about their needs and connect in ways that foster a win win outcome. As a tech. If you're ready to make a change, thinking about moving in the next year or just curious what's out there, sign up today. It's totally free. As a lab, you might be feeling the frustration of paying the big employment site so much and getting so few tech candidates. We understand they don't much care about our industry. WINWINGO.com is simply the best place for lab techs and lab owners to actively engage in creating their ideal future. WINWINGO.com, how dental techs find paradise.

Special Guests: Liam Johns, Matt Cushing, Scott Lowrey , and Tom Wiand CDT.

]]> This week we bring 3 great conversation from the great Cal-Lab Association meeting that happened in February during Lab Day Chicago. First up is someone that has to put up with Elvis on a regular basis at Derby Dental Lab, Liam Johns. Liam talks about growing up with a technician father, becoming the removable manager at a young age, and how digital excites him for the future of dental technology.

Then we chat with two gentlemen from Wiand Dental Lab, Tom Wiand and Scott Lowrey. Tom tells the story of starting the lab in the early 90s, organically growing through the years, and keeping up with technology. Scott talks about going from selling burs to selling restorations 10 years ago. Now he does education, chairside support, and helps the lab succeed.

We wrap up the episode with former player for the Pittsburg Steelers, Matt Cushing. Once done, a buddy asked if he would do sales for his lab. Not knowing anything about teeth, it wasn't long before Matt found a passion for the industry and opened First Choice Dental Lab and is now (17 years later) a lab that has acquired other labs, grew to full service, and has a satellite lab in another state.

Don't miss this incredible webinar with Tanya Little, a dentist from beautiful Vancouver, Canada. We would like to invite you to a special webinar that she's hosting with Ivoclar and LMT on Wednesday, May 7th, titled "Reflections from a Denturist: 20 Years of Crafting Dentures!". In this program, she will review the incredible history of removables with Ivoclar and focus on the new and exciting evolution based print resin and of course, the PM7. Her goal is to provide you with several key takeaways that will allow you to work smarter and not harder. You can join on May 7th by registering at https://lmtmag.com/webinars/reflections-from-a-denturist-20-years-of-crafting-dentures

Are you a dental lab in need of more talent to improve your bottom line and keep production on schedule? Are you a dental tech with great skills but feel you're being limited at your current lab? Well, the answer is here and this is precisely why WIN WIN GO was created. The dental lab and dental tech community needed a place where labs and technicians can meet, talk about their needs and connect in ways that foster a win win outcome. As a tech. If you're ready to make a change, thinking about moving in the next year or just curious what's out there, sign up today. It's totally free. As a lab, you might be feeling the frustration of paying the big employment site so much and getting so few tech candidates. We understand they don't much care about our industry. WINWINGO.com is simply the best place for lab techs and lab owners to actively engage in creating their ideal future. WINWINGO.com, how dental techs find paradise.

Special Guests: Liam Johns, Matt Cushing, Scott Lowrey , and Tom Wiand CDT.

]]> 346: Easing the Pain of Case Entry with Randy Berry & Jessica Wallen https://www.voicesfromthebench.com/346 16180945-d875-40fd-b6c8-926db8416ef0 Mon, 11 Nov 2024 06:00:00 -0500 Elvis Dahl & Barb Warner 346 Easing the Pain of Case Entry with Randy Berry & Jessica Wallen full Elvis Dahl & Barb Warner This week we talk to Randy Berry and Jessica Wallen who have taken on the task of doing remote case entry and invoicing for labs. With their company Certaineed Consulting, they can log in the incoming work while you concentrate on doing the incoming work. 1:02:40 no Many labs outsource something. Designs, milling, or printing to ease the workflow and be able to do more work efficiently. But what about case entry and billing? Sometimes people put their best employees in those departments to make sure everything comes in correctly and more importantly gets invoices correctly. But it's never anything that a lab could outsource... until now. This week we meet Randy Berry and Jessica Wallen who says they can handle all of our incoming and outgoing work for a fraction of the cost of what you pay someone to do it. Randy and Jessica worked in a lab and struggled with case entry. Even in their smallish lab. Randy has run many large labs and saw that no matter what size, this was a bottleneck in any lab. It was Jessica that said there should be a better way. They started Certaineed Consulting (https://www.certainteed-consulting.com/), where they have a team of remote people that will do everything you are currently doing with your incoming and outgoing work. They talk about where the idea came from, how they set it up for each individual labs, how they overcame all the questions you have about it, and how it can help you find more technicians that are already in your lab. Listen to John Wilson from Sunrise Dental Lab (https://www.sunrisedentallaboratory.com/index.php) and take your own lab to the next level by getting in on some of Ivoclar's End of the Year deals (https://www.ivoclar.com/en_us/campaigns/ivoclar-equipment-promotions-2024?utm_source=website&utm_medium=content_tile&utm_campaign=equipment_promo) on equipment. If you are looking for your first or looking to expand your capabilities, Ivoclar (https://www.ivoclar.com/en_us) has just what you need at a time where it's best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don't let the new year come thinking you should have bettered your lab. Special Guests: Jessica Wallen and Randall Berry. dental, technician, laboratory, metal printers, partials, technical, waiting, remote, photos, call, phone, UPS, code books, production software, sick days, shades, enty, hold, ios, communication, departments, printing, outsourcing, 72 hours, podcast, voices from the bench Many labs outsource something. Designs, milling, or printing to ease the workflow and be able to do more work efficiently. But what about case entry and billing? Sometimes people put their best employees in those departments to make sure everything comes in correctly and more importantly gets invoices correctly. But it's never anything that a lab could outsource... until now. This week we meet Randy Berry and Jessica Wallen who says they can handle all of our incoming and outgoing work for a fraction of the cost of what you pay someone to do it. Randy and Jessica worked in a lab and struggled with case entry. Even in their smallish lab. Randy has run many large labs and saw that no matter what size, this was a bottleneck in any lab. It was Jessica that said there should be a better way. They started Certaineed Consulting (https://www.certainteed-consulting.com/), where they have a team of remote people that will do everything you are currently doing with your incoming and outgoing work. They talk about where the idea came from, how they set it up for each individual labs, how they overcame all the questions you have about it, and how it can help you find more technicians that are already in your lab.

Listen to John Wilson from Sunrise Dental Lab and take your own lab to the next level by getting in on some of Ivoclar's End of the Year deals on equipment. If you are looking for your first or looking to expand your capabilities, Ivoclar has just what you need at a time where it's best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don't let the new year come thinking you should have bettered your lab.

Special Guests: Jessica Wallen and Randall Berry.

]]> Many labs outsource something. Designs, milling, or printing to ease the workflow and be able to do more work efficiently. But what about case entry and billing? Sometimes people put their best employees in those departments to make sure everything comes in correctly and more importantly gets invoices correctly. But it's never anything that a lab could outsource... until now. This week we meet Randy Berry and Jessica Wallen who says they can handle all of our incoming and outgoing work for a fraction of the cost of what you pay someone to do it. Randy and Jessica worked in a lab and struggled with case entry. Even in their smallish lab. Randy has run many large labs and saw that no matter what size, this was a bottleneck in any lab. It was Jessica that said there should be a better way. They started Certaineed Consulting (https://www.certainteed-consulting.com/), where they have a team of remote people that will do everything you are currently doing with your incoming and outgoing work. They talk about where the idea came from, how they set it up for each individual labs, how they overcame all the questions you have about it, and how it can help you find more technicians that are already in your lab.

Listen to John Wilson from Sunrise Dental Lab and take your own lab to the next level by getting in on some of Ivoclar's End of the Year deals on equipment. If you are looking for your first or looking to expand your capabilities, Ivoclar has just what you need at a time where it's best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don't let the new year come thinking you should have bettered your lab.

Special Guests: Jessica Wallen and Randall Berry.

]]>