At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.

This episode finally brings a long-awaited conversation to life with Kent Kohli, a name many in the industry recognize—but maybe don’t fully know the story behind. From an unexpected entry into dentistry (thanks to marrying his orthodontist’s daughter) to becoming a lifelong student of ceramics and education, Kent’s journey is anything but typical.

What starts as a pre-dental path quickly shifts once Kent discovers the lab side of dentistry—and more importantly, where his passion truly lives. From pouring models and grinding metal to studying under legends like John Archibald, Kent shares how mentorship, curiosity, and relentless work ethic shaped his career. Along the way, he opens up about the early struggles—working 100-hour weeks, barely making ends meet, and choosing quality over the “race to the bottom” that burned out many of his peers.

Kent dives deep into the evolution of dental technology, from the early days of PFMs and Empress to today’s digital workflows and liquid ceramics. But at the heart of it all is a consistent theme: education. Whether it’s learning from the “giants” of the industry or now helping guide the next generation through his role at Ivoclar, Kent sees it as a responsibility to pass on what was given to him.

He also shares insights into his current mission—bringing hands-on education back to the forefront, blending traditional techniques with modern materials, and helping technicians elevate their craft beyond just production.

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Special Guest: Kent Kohli.

This week we had the pleasure of welcoming Josie Schmitz-Burchartz, a denturist from British Columbia, who shared her inspiring journey and insights into the world of denturism. Josie's passion for dental care began at a young age, influenced by her father, who has been a denture technician for over 30 years. This early exposure led her to explore the field of denturism, where she found her calling.

Josie’s story is not just about her career; it’s about the relationships she builds with her patients. She emphasizes the importance of understanding the emotional aspects of denture work. For many patients, receiving dentures is a life-changing experience, and Josie strives to ensure they leave her practice with smiles on their faces. Her approach is patient-centered, focusing on long-term treatment plans rather than quick fixes.

Throughout the episode, Josie discusses the challenges she faced while establishing her practice, SB Denture Clinic. She opened her office just before COVID-19 hit, which brought unexpected hurdles. However, her determination and passion for her work helped her navigate these challenges successfully. She highlights the significance of teamwork in her practice, where she has built a strong team of professionals dedicated to providing quality care.

One of the most fascinating aspects of Josie's work is her commitment to using traditional methods in an increasingly digital world. While many are moving towards digital dentures, Josie believes in the value of hands-on techniques that allow her to connect with her patients and provide personalized care. Her dedication to quality over quantity is evident in her meticulous approach to dental impressions and patient consultations.

Take it from Laura Prosser, the digital marketing manager for Ivoclar North America. She would like to invite you to start following them on Instagram. It's your chance to obtain exclusive updates on product announcements, industry news, upcoming educational events, and heartwarming stories about our local team and industry professionals. Let's get social together. Simply start following us on Instagram @Ivoclar.na. We'll see you there.

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Special Guest: Josi Schmitz-Burchartz.