This week wraps up the collection of conversations we got at the Jensen Dental booth at the FDLA Symposium and Expo. Thank you Jensen Dental for hosting us at this wonderful event. First we talk to Leah Gold, an assistant turned dental technician. Leah got into assisting while in Ohio and during the pandemic, she moves down to Florida and starts working in a in-office lab for a prosthodontist. Basically having to teach herself most of the skills, she was soon setting teeth, using exocad, and doing custom shades with MIYO.

Then as a BONUS, not at the FDLA, we bring back on Jade Connors, denturist out of Canada. We just talked to Jade last March at IDS and she was a day away from finding out if she won the CANDULOR KunstZahnWerk Award. Well, it turns out she did win and she comes on to talk about the process, the pains, and the wins, all while learning a new skill.

Looking for a way to unlock the full potential of your digital dentistry workflow. Take it from Elise Heathcote, associate manager of digital services with Ivoclar. This is all about the Cam Academy. They have a new in-person training experience designed specifically for dental technicians. This hands-on course explores the full potential of programmable Cam software, helping you take your digital workflow to the next level. Learn directly from Ivoclar experts, refine your skills and bring new precision and efficiency to your lab. Cam Academy is more than a course. It's your next step in digital excellence. To reserve your spot, visit the Ivoclar Academy website or contact your local Ivoclar sales representative today.

Take your Full Arch game to the next level! On October 11th, 2025 the people that brought us the Locator attachment, Zest Dental Solutions is putting on their first-ever ZEST LAB MASTERSHIP program! You'll master the art of creating life-changing full-arch restorations, discover streamlined protocols, and develop the diagnostic skills that will revolutionize your practice. Plus, you'll get hands-on experience with LOCATOR FIXED. Head over to zest.pub/labmaster25 or visit the full calendar at zestdent.com right now and secure your spot. Use the code VOICESLAB to save $100!!

Special Guests: Jade Connors, DD, RDT and Leah Gold.

This week we had the pleasure of welcoming Josie Schmitz-Burchartz, a denturist from British Columbia, who shared her inspiring journey and insights into the world of denturism. Josie's passion for dental care began at a young age, influenced by her father, who has been a denture technician for over 30 years. This early exposure led her to explore the field of denturism, where she found her calling.

Josie’s story is not just about her career; it’s about the relationships she builds with her patients. She emphasizes the importance of understanding the emotional aspects of denture work. For many patients, receiving dentures is a life-changing experience, and Josie strives to ensure they leave her practice with smiles on their faces. Her approach is patient-centered, focusing on long-term treatment plans rather than quick fixes.

Throughout the episode, Josie discusses the challenges she faced while establishing her practice, SB Denture Clinic. She opened her office just before COVID-19 hit, which brought unexpected hurdles. However, her determination and passion for her work helped her navigate these challenges successfully. She highlights the significance of teamwork in her practice, where she has built a strong team of professionals dedicated to providing quality care.

One of the most fascinating aspects of Josie's work is her commitment to using traditional methods in an increasingly digital world. While many are moving towards digital dentures, Josie believes in the value of hands-on techniques that allow her to connect with her patients and provide personalized care. Her dedication to quality over quantity is evident in her meticulous approach to dental impressions and patient consultations.

Take it from Laura Prosser, the digital marketing manager for Ivoclar North America. She would like to invite you to start following them on Instagram. It's your chance to obtain exclusive updates on product announcements, industry news, upcoming educational events, and heartwarming stories about our local team and industry professionals. Let's get social together. Simply start following us on Instagram @Ivoclar.na. We'll see you there.

Are you a dental lab in need of more talent to improve your bottom line and keep production on schedule? Are you a dental tech with great skills but feel you're being limited at your current lab? Well, the answer is here and this is precisely why WIN WIN GO was created. The dental lab and dental tech community needed a place where labs and technicians can meet, talk about their needs and connect in ways that foster a win win outcome. As a tech. If you're ready to make a change, thinking about moving in the next year or just curious what's out there, sign up today. It's totally free. As a lab, you might be feeling the frustration of paying the big employment site so much and getting so few tech candidates. We understand they don't much care about our industry. WINWINGO.com is simply the best place for lab techs and lab owners to actively engage in creating their ideal future. WINWINGO.com, how dental techs find paradise.

Special Guest: Josi Schmitz-Burchartz.

Go show some love to Jaume Aisa Moreno who is reuniting Elvis with his podcast laptop!

Shaana Gripp started off as a dental assistant because of her grandmother. After getting into doing some lab work, found out that she really enjoyed it. In the early 2000s she was exposed to CEREC and a passion for designing started. Moving to a full-time position in a lab was where she picked up all the skills as they moved her from models, waxing, and eventually ceramics. Now Shaana is running an in-office lab that does the work of 8 dentists in 4 locations. Shaana talks about her journey, learning how to self-teach, daily life in her lab, and how photography plays a big part in her full arch work.

Wanting to take your knowledge and skills to the next level? If you are looking for the best education dedicated to dentistry in both the labs and clinics, check out Ivoclar Academy.

From on-demand webinars to in-person training, Ivoclar Academy has a program to meet your busy schedule. Check out all they have to offer HERE!

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Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.

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Special Guest: Shaana Gripp.