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    <title>Voices from The Bench - Episodes Tagged with “Process Improvement”</title>
    <link>https://www.voicesfromthebench.com/tags/process%20improvement</link>
    <pubDate>Mon, 27 Jul 2026 06:00:00 -0400</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</itunes:summary>
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    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Dahl &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
    </itunes:owner>
<itunes:category text="Health &amp; Fitness">
  <itunes:category text="Medicine"/>
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<itunes:category text="Science">
  <itunes:category text="Life Sciences"/>
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  <title>Episode 435: Matt Everatt is Making the Invisible Profession Visible</title>
  <link>https://www.voicesfromthebench.com/435</link>
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  <pubDate>Mon, 27 Jul 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
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  <itunes:episode>435</itunes:episode>
  <itunes:title>Matt Everatt is Making the Invisible Profession Visible</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Matt Everatt joins Elvis and Barb to talk about his incredible journey through the dental laboratory industry, from maxillofacial prosthetics and sleep apnea appliances to co-founding a successful dental lab and eventually writing The Invisible Profession. They dive into the challenges facing dental technicians, the dangers of becoming a "busy fool," and why embracing technology, standing out, and becoming a true clinical partner are essential for the future of the laboratory industry.</itunes:subtitle>
  <itunes:duration>58:50</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;h3&gt;Hey there Voices of the Bench community, this is Trish Jones with &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new &lt;a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener"&gt;IPS Emax Zirconia&lt;/a&gt; offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why &lt;a href="https://www.knightdentalgroup.com/" rel="nofollow noopener"&gt;Knight Dental&lt;/a&gt; recently launched &lt;strong&gt;SimplyARCH Studio&lt;/strong&gt;, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;&lt;strong&gt;hyperDENT&lt;/strong&gt;&lt;/a&gt;. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,&lt;a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"&gt; &lt;em&gt;The Invisible Profession&lt;/em&gt;&lt;/a&gt;. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.&lt;/h3&gt;

&lt;p&gt;Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, &lt;a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"&gt; &lt;em&gt;The Invisible Profession&lt;/em&gt;&lt;/a&gt;. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.&lt;/p&gt;

&lt;p&gt;But this conversation goes far beyond Matt's career. His book,&lt;a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"&gt; &lt;em&gt;The Invisible Profession&lt;/em&gt;&lt;/a&gt;, explores how the dental laboratory industry arrived at a place where technicians and laboratories are often undervalued, pushed into price competition, and expected to simply keep their heads down and produce. Matt shares his thoughts on the "million little things" that shaped the industry, the danger of becoming a "busy fool," and why laboratories need to stop competing solely on price and start becoming known for the value, expertise, and partnership they bring to the dental team. Elvis, Barb, and Matt also talk about the changing landscape of digital dentistry, AI, 3D printing, speed, service, and why the labs that embrace change and remain agile will be the ones positioned for the future. It's an honest, thought-provoking, and ultimately optimistic conversation about where the dental laboratory profession has been, where it is today, and where it can go next. Special Guest: Matt Everatt.&lt;/p&gt;
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clinical workflow, patient-centered care, service excellence, premium turnaround, rapid service, Amazon Prime, on-demand service, customer expectations, changing customer expectations, speed of service, convenience, modern consumers, digital consumers, instant gratification, service innovation, business innovation, market disruption, disruptive technology, Netflix, Blockbuster, LoveFilm, business disruption, digital disruption, industry disruption, adapting to change, don't be Blockbuster, future-proofing, future-proof your lab, future-proofing dental labs, embracing change, change management, professional evolution, industry evolution, dental laboratory evolution, technology and dentistry, AI and dentistry, digital dentistry revolution, dental technology revolution, laboratory revolution, dental lab modernization, modern dental technician, modern dental technician career, next generation technicians, future technicians, attracting technicians, technician shortage, dental technician 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  <content:encoded>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</h3>

<p>Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, <a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</p>

<p>But this conversation goes far beyond Matt's career. His book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>, explores how the dental laboratory industry arrived at a place where technicians and laboratories are often undervalued, pushed into price competition, and expected to simply keep their heads down and produce. Matt shares his thoughts on the "million little things" that shaped the industry, the danger of becoming a "busy fool," and why laboratories need to stop competing solely on price and start becoming known for the value, expertise, and partnership they bring to the dental team. Elvis, Barb, and Matt also talk about the changing landscape of digital dentistry, AI, 3D printing, speed, service, and why the labs that embrace change and remain agile will be the ones positioned for the future. It's an honest, thought-provoking, and ultimately optimistic conversation about where the dental laboratory profession has been, where it is today, and where it can go next.</p><p>Special Guest: Matt Everatt.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey there Voices of the Bench community, this is Trish Jones with <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new <a href="https://www.ivoclar.com/en_us/products/digital-processes/ips-e.max-zircad" rel="nofollow noopener">IPS Emax Zirconia</a> offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow.</h3>

<hr>

<h3>As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why <a href="https://www.knightdentalgroup.com/" rel="nofollow noopener">Knight Dental</a> recently launched <strong>SimplyARCH Studio</strong>, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"><strong>hyperDENT</strong></a>. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</h3>

<p>Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, <a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership.</p>

<p>But this conversation goes far beyond Matt's career. His book,<a href="https://a.co/d/04V5YKvu" rel="nofollow noopener"> <em>The Invisible Profession</em></a>, explores how the dental laboratory industry arrived at a place where technicians and laboratories are often undervalued, pushed into price competition, and expected to simply keep their heads down and produce. Matt shares his thoughts on the "million little things" that shaped the industry, the danger of becoming a "busy fool," and why laboratories need to stop competing solely on price and start becoming known for the value, expertise, and partnership they bring to the dental team. Elvis, Barb, and Matt also talk about the changing landscape of digital dentistry, AI, 3D printing, speed, service, and why the labs that embrace change and remain agile will be the ones positioned for the future. It's an honest, thought-provoking, and ultimately optimistic conversation about where the dental laboratory profession has been, where it is today, and where it can go next.</p><p>Special Guest: Matt Everatt.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>416: Lab Day Chicago 2026 Part 2 with Rob Fletcher, Don Bell &amp; Andreas Klie</title>
  <link>https://www.voicesfromthebench.com/416</link>
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  <pubDate>Mon, 16 Mar 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/80325271-fa9e-463d-aeed-027d2befdde2.mp3" length="83384573" type="audio/mpeg"/>
  <itunes:episode>416</itunes:episode>
  <itunes:title>Lab Day Chicago 2026 Part 2 with Rob Fletcher, Don Bell &amp; Andreas Klie</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Live from the stage at LMT Lab Day Chicago 2026, the podcast talks with Rob Fletcher about ACES, an AI-powered system that reads handwritten prescriptions and automatically enters cases into a lab management system—helping labs eliminate one of their biggest workflow bottlenecks. Then Don Bell and Andreas Klie join the conversation to discuss the collaboration between Ivoclar and Panthera Dental, exploring how Fusion Bar technology and new materials are streamlining full-arch restorations while expanding education for technicians and clinicians.</itunes:subtitle>
  <itunes:duration>1:26:47</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;h3&gt;Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!&lt;/h3&gt;

&lt;h3&gt;If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I&lt;a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener"&gt;PS e.max Ceram Art&lt;/a&gt;. Create stunning depth and lifelike color in as little as one firing.&lt;/h3&gt;

&lt;h3&gt;Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Elvis actually made it down to the exhibition halls this year — and &lt;a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener"&gt;hyperDENT&lt;/a&gt; from &lt;a href="https://www.followmetechnology.com/" rel="nofollow noopener"&gt;FOLLOW-ME! Technology&lt;/a&gt; was everywhere.&lt;/h3&gt;

&lt;h3&gt;Booth after booth, people were talking milling strategies, templates, and workflows. It felt like a full-on CAM takeover. Their Milling Roadmap scavenger hunt had attendees bouncing between Axsys, Imagine, D.O.F., and Roland collecting stamps like responsible adults…&lt;/h3&gt;

&lt;h3&gt;Responsible adults chasing a bright orange folding electric hyperDENT scooter.&lt;/h3&gt;

&lt;h3&gt;That’s what we love about the FOLLOW-ME! team — world-class CAM engineers talking microns and validation protocols one minute, then ripping around Lab Day the next.&lt;/h3&gt;

&lt;h3&gt;Serious about precision. Not too serious about themselves.&lt;/h3&gt;

&lt;h3&gt;Big shoutout for bringing the brains — and the electric horsepower.&lt;/h3&gt;

&lt;p&gt;&lt;em&gt;Come see and talk to Elvis and Barb at all these amazing shows in 2026&lt;/em&gt;*&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;Dental Lab Association of Texas Meeting in Dallas Apr 9-11 &lt;a href="https://members.dlat.org/" rel="nofollow noopener"&gt;https://members.dlat.org/&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;exocad Insights in Mallorca, Spain Apr 30 - May 1 &lt;a href="https://exocad.com/insights-2026" rel="nofollow noopener"&gt;https://exocad.com/insights-2026&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;Live from the &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; stage at LMT Lab Day Chicago 2026, Elvis and Barb sits down with two very different innovators shaping the future of the dental lab world.&lt;/p&gt;

&lt;p&gt;First up is industry veteran Rob Fletcher, who shares the story behind &lt;a href="https://acessolution.net/" rel="nofollow noopener"&gt;ACES (Automated Case Entry Software)&lt;/a&gt;—a system designed to eliminate one of the biggest bottlenecks in dental labs: manually entering handwritten prescriptions. Drawing on years of lean manufacturing experience running labs like Knight Dental Group and Bayshore Dental Studio, Rob explains how combining OCR and AI can read RX forms, learn lab terminology, and automate case entry directly into an LMS. The result? Faster workflows, fewer data entry headaches, and one less department that labs have to constantly hire and retrain.&lt;/p&gt;

&lt;p&gt;Then the conversation shifts to collaboration and innovation as Don Bell and Andreas Klie discuss a new partnership between &lt;a href="https://www.ivoclar.com/en_us" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; and &lt;a href="https://pantheradental.com/" rel="nofollow noopener"&gt;Panthera Dental&lt;/a&gt;. They break down how &lt;a href="https://pantheradental.com/products-solutions/panthera-fusion-bar/" rel="nofollow noopener"&gt;Panthera’s Fusion Bar&lt;/a&gt; technology works with Ivoclar materials to simplify full-arch workflows while improving precision, aesthetics, and efficiency. The team also dives into the education behind the technology, the launch of the Panthera Academy, and how collaboration between companies—and listening to technicians—helps push the industry forward.&lt;/p&gt;

&lt;h3&gt;Hey, listeners—ever wonder what Elvis is doing when he’s not recording Voices from the Bench?&lt;/h3&gt;

&lt;h3&gt;He’s a client rep for Derby Dental Laboratory, out in the field every day doing chairside visits and building relationships. His job is simple—keep doctors happy and keep them coming back.&lt;/h3&gt;

&lt;h3&gt;And he couldn’t do it without &lt;a href="https://www.icortica.com/" rel="nofollow noopener"&gt;iCortica&lt;/a&gt;.&lt;/h3&gt;

&lt;h3&gt;Right from his phone, Elvis can see sales, remake rates, account notes, risks, and cross-sell opportunities—even before he walks through the door. No spreadsheets. No surprises. Just the info he needs to grow accounts.&lt;/h3&gt;

&lt;h3&gt;Stop digging for data and start taking action.&lt;/h3&gt;

&lt;h3&gt;Head to icortica.com and schedule your demo today.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Join us at &lt;a href="https://exocad.com/insights-2026" rel="nofollow noopener"&gt;exocad Insights 2026&lt;/a&gt;, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.&lt;/h3&gt;

&lt;h3&gt;Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.&lt;/h3&gt;

&lt;h3&gt;Tickets are limited. Visit exocad.com/insights-2026 and use code &lt;strong&gt;VFTBPalma15&lt;/strong&gt; for 15% off.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;In today’s dental labs, reliability isn’t optional—it’s essential. That’s why so many labs trust Roland DGSHAPE milling solutions—true workhorses known for precision, durability, and dependable performance day after day.&lt;/h3&gt;

&lt;h3&gt;Now Roland is taking digital denture production even further with the Elevate Denture Solution, including compatibility with Ivotion Denture System from Ivoclar. This validated workflow gives labs a powerful way to produce premium digital dentures with confidence and consistency.&lt;/h3&gt;

&lt;h3&gt;Built on the trusted DWX milling platform, the Elevate Denture Solution allows labs to expand their capabilities while continuing to rely on the same dependable technology that keeps production running smoothly.&lt;/h3&gt;

&lt;h3&gt;Learn more about DWX Milling Solutions and the new Elevate Denture Solution at rolanddental.com.&lt;/h3&gt;

&lt;p&gt;Special Guests: Andreas Klie, Don Bell, and Rob Fletcher.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, AI, automation, case entry, ACES, workflow, efficiency, lean manufacturing, data entry, RX scanning, OCR, lab management systems, bottlenecks, dental labs, innovation, Lab Day, Chicago, education, collaboration, Ivoclar, Panthera, Fusion Bar, full arch, zirconia, implant bars, prosthetics, digital workflow, photogrammetry, milling centers, materials, CeramArt, zirconia veneers, lab technology, dental technicians, productivity, process improvement, industry partnerships, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>Elvis actually made it down to the exhibition halls this year — and <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> from <a href="https://www.followmetechnology.com/" rel="nofollow noopener">FOLLOW-ME! Technology</a> was everywhere.</h3>

<h3>Booth after booth, people were talking milling strategies, templates, and workflows. It felt like a full-on CAM takeover. Their Milling Roadmap scavenger hunt had attendees bouncing between Axsys, Imagine, D.O.F., and Roland collecting stamps like responsible adults…</h3>

<h3>Responsible adults chasing a bright orange folding electric hyperDENT scooter.</h3>

<h3>That’s what we love about the FOLLOW-ME! team — world-class CAM engineers talking microns and validation protocols one minute, then ripping around Lab Day the next.</h3>

<h3>Serious about precision. Not too serious about themselves.</h3>

<h3>Big shoutout for bringing the brains — and the electric horsepower.</h3>

<p><em>Come see and talk to Elvis and Barb at all these amazing shows in 2026</em>*</p>

<ul>
<li>Dental Lab Association of Texas Meeting in Dallas Apr 9-11 <a href="https://members.dlat.org/" rel="nofollow noopener">https://members.dlat.org/</a></li>
<li>exocad Insights in Mallorca, Spain Apr 30 - May 1 <a href="https://exocad.com/insights-2026" rel="nofollow noopener">https://exocad.com/insights-2026</a></li>
</ul>

<p>Live from the <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a> stage at LMT Lab Day Chicago 2026, Elvis and Barb sits down with two very different innovators shaping the future of the dental lab world.</p>

<p>First up is industry veteran Rob Fletcher, who shares the story behind <a href="https://acessolution.net/" rel="nofollow noopener">ACES (Automated Case Entry Software)</a>—a system designed to eliminate one of the biggest bottlenecks in dental labs: manually entering handwritten prescriptions. Drawing on years of lean manufacturing experience running labs like Knight Dental Group and Bayshore Dental Studio, Rob explains how combining OCR and AI can read RX forms, learn lab terminology, and automate case entry directly into an LMS. The result? Faster workflows, fewer data entry headaches, and one less department that labs have to constantly hire and retrain.</p>

<p>Then the conversation shifts to collaboration and innovation as Don Bell and Andreas Klie discuss a new partnership between <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a> and <a href="https://pantheradental.com/" rel="nofollow noopener">Panthera Dental</a>. They break down how <a href="https://pantheradental.com/products-solutions/panthera-fusion-bar/" rel="nofollow noopener">Panthera’s Fusion Bar</a> technology works with Ivoclar materials to simplify full-arch workflows while improving precision, aesthetics, and efficiency. The team also dives into the education behind the technology, the launch of the Panthera Academy, and how collaboration between companies—and listening to technicians—helps push the industry forward.</p>

<h3>Hey, listeners—ever wonder what Elvis is doing when he’s not recording Voices from the Bench?</h3>

<h3>He’s a client rep for Derby Dental Laboratory, out in the field every day doing chairside visits and building relationships. His job is simple—keep doctors happy and keep them coming back.</h3>

<h3>And he couldn’t do it without <a href="https://www.icortica.com/" rel="nofollow noopener">iCortica</a>.</h3>

<h3>Right from his phone, Elvis can see sales, remake rates, account notes, risks, and cross-sell opportunities—even before he walks through the door. No spreadsheets. No surprises. Just the info he needs to grow accounts.</h3>

<h3>Stop digging for data and start taking action.</h3>

<h3>Head to icortica.com and schedule your demo today.</h3>

<hr>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow noopener">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3>

<hr>

<h3>In today’s dental labs, reliability isn’t optional—it’s essential. That’s why so many labs trust Roland DGSHAPE milling solutions—true workhorses known for precision, durability, and dependable performance day after day.</h3>

<h3>Now Roland is taking digital denture production even further with the Elevate Denture Solution, including compatibility with Ivotion Denture System from Ivoclar. This validated workflow gives labs a powerful way to produce premium digital dentures with confidence and consistency.</h3>

<h3>Built on the trusted DWX milling platform, the Elevate Denture Solution allows labs to expand their capabilities while continuing to rely on the same dependable technology that keeps production running smoothly.</h3>

<h3>Learn more about DWX Milling Solutions and the new Elevate Denture Solution at rolanddental.com.</h3><p>Special Guests: Andreas Klie, Don Bell, and Rob Fletcher.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow noopener">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>Elvis actually made it down to the exhibition halls this year — and <a href="https://www.follow-me-tech.com/hyperdent/" rel="nofollow noopener">hyperDENT</a> from <a href="https://www.followmetechnology.com/" rel="nofollow noopener">FOLLOW-ME! Technology</a> was everywhere.</h3>

<h3>Booth after booth, people were talking milling strategies, templates, and workflows. It felt like a full-on CAM takeover. Their Milling Roadmap scavenger hunt had attendees bouncing between Axsys, Imagine, D.O.F., and Roland collecting stamps like responsible adults…</h3>

<h3>Responsible adults chasing a bright orange folding electric hyperDENT scooter.</h3>

<h3>That’s what we love about the FOLLOW-ME! team — world-class CAM engineers talking microns and validation protocols one minute, then ripping around Lab Day the next.</h3>

<h3>Serious about precision. Not too serious about themselves.</h3>

<h3>Big shoutout for bringing the brains — and the electric horsepower.</h3>

<p><em>Come see and talk to Elvis and Barb at all these amazing shows in 2026</em>*</p>

<ul>
<li>Dental Lab Association of Texas Meeting in Dallas Apr 9-11 <a href="https://members.dlat.org/" rel="nofollow noopener">https://members.dlat.org/</a></li>
<li>exocad Insights in Mallorca, Spain Apr 30 - May 1 <a href="https://exocad.com/insights-2026" rel="nofollow noopener">https://exocad.com/insights-2026</a></li>
</ul>

<p>Live from the <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a> stage at LMT Lab Day Chicago 2026, Elvis and Barb sits down with two very different innovators shaping the future of the dental lab world.</p>

<p>First up is industry veteran Rob Fletcher, who shares the story behind <a href="https://acessolution.net/" rel="nofollow noopener">ACES (Automated Case Entry Software)</a>—a system designed to eliminate one of the biggest bottlenecks in dental labs: manually entering handwritten prescriptions. Drawing on years of lean manufacturing experience running labs like Knight Dental Group and Bayshore Dental Studio, Rob explains how combining OCR and AI can read RX forms, learn lab terminology, and automate case entry directly into an LMS. The result? Faster workflows, fewer data entry headaches, and one less department that labs have to constantly hire and retrain.</p>

<p>Then the conversation shifts to collaboration and innovation as Don Bell and Andreas Klie discuss a new partnership between <a href="https://www.ivoclar.com/en_us" rel="nofollow noopener">Ivoclar</a> and <a href="https://pantheradental.com/" rel="nofollow noopener">Panthera Dental</a>. They break down how <a href="https://pantheradental.com/products-solutions/panthera-fusion-bar/" rel="nofollow noopener">Panthera’s Fusion Bar</a> technology works with Ivoclar materials to simplify full-arch workflows while improving precision, aesthetics, and efficiency. The team also dives into the education behind the technology, the launch of the Panthera Academy, and how collaboration between companies—and listening to technicians—helps push the industry forward.</p>

<h3>Hey, listeners—ever wonder what Elvis is doing when he’s not recording Voices from the Bench?</h3>

<h3>He’s a client rep for Derby Dental Laboratory, out in the field every day doing chairside visits and building relationships. His job is simple—keep doctors happy and keep them coming back.</h3>

<h3>And he couldn’t do it without <a href="https://www.icortica.com/" rel="nofollow noopener">iCortica</a>.</h3>

<h3>Right from his phone, Elvis can see sales, remake rates, account notes, risks, and cross-sell opportunities—even before he walks through the door. No spreadsheets. No surprises. Just the info he needs to grow accounts.</h3>

<h3>Stop digging for data and start taking action.</h3>

<h3>Head to icortica.com and schedule your demo today.</h3>

<hr>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow noopener">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3>

<hr>

<h3>In today’s dental labs, reliability isn’t optional—it’s essential. That’s why so many labs trust Roland DGSHAPE milling solutions—true workhorses known for precision, durability, and dependable performance day after day.</h3>

<h3>Now Roland is taking digital denture production even further with the Elevate Denture Solution, including compatibility with Ivotion Denture System from Ivoclar. This validated workflow gives labs a powerful way to produce premium digital dentures with confidence and consistency.</h3>

<h3>Built on the trusted DWX milling platform, the Elevate Denture Solution allows labs to expand their capabilities while continuing to rely on the same dependable technology that keeps production running smoothly.</h3>

<h3>Learn more about DWX Milling Solutions and the new Elevate Denture Solution at rolanddental.com.</h3><p>Special Guests: Andreas Klie, Don Bell, and Rob Fletcher.</p>]]>
  </itunes:summary>
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  </channel>
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