Displaying 2 items of Voices from The Bench with the tag "production management".
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442: Michael Wandling: The Long Road to CDT of the Year
September 14th, 2026 | 1 hr 12 mins
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This week on Voices From the Bench, we finally sit down with the 2025 CDT of the Year, Mike Wandling! Mike shares his journey from starting as a dental technician in 2001 to becoming an educator, Master CDT, examiner, NBC Board member, lab owner, and now Operations Manager at Summit Horizon Dental Laboratory. We talk certification, education, the future of the CDT program, his “A-Team” partnership with Barb, and what it means to give back to the dental laboratory industry.
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441: Amir Bagheri & Dan Sinclair: A Touch of Magic Can Solve A Lot of Lab Issues
September 7th, 2026 | 1 hr 11 mins
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Elvis sits down with Dan Sinclair and Amir Bagheri from Magic Touch Software to talk about the history of the company, how it grew from a small development project into a complete laboratory management system, and why they believe labs need more than just production tracking. They dive into automation, digital case entry, integrations, reporting, and the importance of actually understanding how a lab operates before trying to improve it.