Displaying 2 items of Voices from The Bench with the tag "production tracking".
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441: Amir Bagheri & Dan Sinclair: A Touch of Magic Can Solve A Lot of Lab Issues
September 7th, 2026 | 1 hr 11 mins
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Elvis sits down with Dan Sinclair and Amir Bagheri from Magic Touch Software to talk about the history of the company, how it grew from a small development project into a complete laboratory management system, and why they believe labs need more than just production tracking. They dive into automation, digital case entry, integrations, reporting, and the importance of actually understanding how a lab operates before trying to improve it.
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401: Seth Smith and Ryan Alexander: From Chaos to Clicks: The GreatLab.io Upgrade
December 1st, 2025 | 1 hr 6 mins
ai mapping, automation, bad scans, booking, capacity planning, case management, cloud-based, communication, crm, data migration, dental, dental lab, digital dentistry, digital workflow, doctor communication, ds core, efficiency, greatlab.io, integrations, itero, lab operations, lab software, laboratory, lms, medit, onboarding, paperless, production tracking, scan quality, scanhub, shipping integration, task management, technician, technician workflow, vitality dental arts, voices from the bench
Seth Smith from Greatlab.io joins the podcast to share how his team built a modern, automation-driven lab management system that streamlines booking, communication, scanning, and workflow for labs of all sizes. Ryan Alexander from Vitality Dental Arts explains how switching to GreatLab dramatically reduced calls, sped up case processing, improved technician efficiency, and transformed their day-to-day operations almost overnight.