Displaying 2 items of Voices from The Bench with the tag "quality assurance".
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443: Phil Reddington: From Skipping School to Building a Dental Lab
September 21st, 2026 | 1 hr 13 mins
35 years dental technology, 3D printing, Barb, Business growth, CAD/CAM, England, United Kingdom, accidental career, acrylic restorations, advanced dental laboratory, anex, bar overdenture, beever dental technology, bench test, blame culture, boutique dental laboratory, british dental lab, british dental technician, building a dental lab, career in dental technology, case acceptance, case communication, case documentation, case management, case planning, case quality, ceramic artistry, ceramic systems, ceramic technician, ceramics, checklists, clinical excellence, competing on price, complex cases, continuing education, continuous learning, cosmetic dentistry, cosmetic restorations, custom abutments, custom dental restorations, custom implant restorations, customized training, dental 3d printing, dental artistry, dental bar, dental bench test, dental business, dental business philosophy, dental cad design, dental cad/cam, dental ceramics, dental conferences, dental craftsmanship, 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innovation, dental technology investment, dental technology leadership, dental technology podcast, dentist communication, dentist lab partnership, dentist laboratory relationship, dentist referrals, dentist satisfaction, difficult cases, digital dental laboratory, digital dentistry, digital design, digital implant workflow, digital impressions, digital transformation, digital workflow, doctor technician relationship, elvis dahl, employee culture, employee development, employee retention, enjoying work, experienced dental technician, family and work, fixed dentistry, full arch, full arch bar, full arch cases, full arch dentistry, full arch digital workflow, full arch education, full arch rehabilitation, full arch restoration, full arch solutions, full mouth reconstruction, growing a dental lab, high quality dental restorations, hiring for attitude, hiring technicians, ids, implant abutments, implant bar, implant cases, implant crowns, implant dentistry, implant education, implant 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mentorship, modern dental laboratory, modern dental technology, multi-unit abutments, non-toxic workplace, passion for dental technology, passion for dentistry, patient focused dentistry, patient outcomes, people first, people focused leadership, phil reddington, pmma, positive workplace, power of no, precision dental laboratory, precision dentistry, premium dental laboratory, premium dentistry, premium full arch, premium laboratory service, printed try-ins, prosthodontics, provisional restorations, quality assurance, quality control, quality dentistry, quality over price, quality over quantity, refractory technique, refractory veneers, removable dentistry, repairable restorations, restoration longevity, restoration repair, restorative dentistry, restorative workflow, roi dental laboratory, scan bodies, skill development, soap carving, social media marketing, supportive workplace, team building, team culture, teamwork, technical excellence, technician dentist collaboration, technician 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This week we head across the pond to Leeds, England, to sit down with Phil Reddington of Beever Dental Technology lab. Phil shares the unlikely story of how skipping school and carving a tiny soap bottle with a scalpel at age 15 led him into a 35-plus-year career in dental technology. We talk about building a laboratory around quality instead of price, developing a strong team culture, digital dentistry, full-arch restorations, thimble bars, and knowing when to say no. Plus, there’s a bright orange vest, plenty of laughs, and a great conversation about what it really takes to build a laboratory where people actually want to work.
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442: Michael Wandling: The Long Road to CDT of the Year
September 14th, 2026 | 1 hr 12 mins
2025 cdt of the year, Barb, Leadership, aidite, bruxzir, cad cam, career growth, cdt, cdt certification, cdt exam, cdt exam preparation, cdt practical exam, cdt written exam, ceramics, certified dental technician, complete dentures, continuing education, crown and bridge, crown and bridge technician, dental cad cam, dental ceramics, dental certification, dental certification exam, dental education, dental implant certification, dental implants, dental industry, dental industry podcast, dental lab, dental lab community, dental lab culture, dental lab leadership, dental lab management, dental lab mentoring, dental lab owner, dental lab podcast, dental lab success, dental lab training, dental lab workflow, dental laboratory, dental laboratory careers, dental laboratory education, dental laboratory industry, dental laboratory leadership, dental laboratory podcast, dental laboratory standards, dental materials, dental milling, dental podcast, dental tech podcast, dental technician, dental technician career, dental technician education, dental technician success, dental technology, dental technology career, dental technology education, dental technology industry, dental training, dental zirconia, digital dental laboratory, digital dentistry, digital workflow, elvis dahl, fixed dentistry, giving back to the industry, horizon digital, implant cdt, implant dentistry, keller dental laboratory, key opinion leader, kol, lab owner, laboratory innovation, laboratory management, lifelong learning, master cdt, mentorship, mike wandling, national board for certification, nbc, nbc exams, production management, professional development, prozir ultra, quality assurance, quality control, removable dentistry, study clubs, summit horizon dental laboratory, technician development, technician training, vftb, voices from the bench, zirconia
This week on Voices From the Bench, we finally sit down with the 2025 CDT of the Year, Mike Wandling! Mike shares his journey from starting as a dental technician in 2001 to becoming an educator, Master CDT, examiner, NBC Board member, lab owner, and now Operations Manager at Summit Horizon Dental Laboratory. We talk certification, education, the future of the CDT program, his “A-Team” partnership with Barb, and what it means to give back to the dental laboratory industry.