Displaying 1 Episode of Voices from The Bench with the tag “relationship”.
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403: Live from Lab Fest 2025: Duff Wilson and the Importance of Good Vendor Relationships with Aidite
December 15th, 2025 | 1 hr 18 mins
aidite, cad/cam, crown and bridge, dental, dental laboratory, dental technology, dentures, design services, digital dentistry, full arch, implant restorations, lab associations, lab efficiency, lab ownership, laboratory, lean workflow, mentorship, milling center, relationship, relationships, removables, support, technician, technician education, voices from the bench, zirconia
Duff Wilson shares his unconventional journey through dental technology—from getting thrown into high-volume removables at a major lab to building a lean, relationship-driven lab that’s thrived for over two decades. Along the way, he breaks down why mentorship, smart workflows, and trusting the right people and products matter more than hype, trends, or chasing volume in today’s dental lab world.