Displaying 4 items of Voices from The Bench with the tag "remakes".
-
408: Rob Nazzal & Mike Alessio: From the Bench to the (icortica) Dashboard
January 19th, 2026 | 1 hr 7 mins
change management, customer retention, data visibility, data-driven decisions, dental, dental laboratory management, digital workflows, dsos, employee engagement, family-owned lab, icortica, lab culture, lab software integration, laboratory, leadership, magic touch, productivity metrics, quality control, quality metrics, real-time reporting, remakes, sales effectiveness, share of wallet, team alignment, technician, technician retention, transparency, voices from the bench
Rob Nazzal returns to Voices From the Bench with Mike Alessio of Bonadent to talk about leadership, culture, and using data the right way in dental laboratories. They discuss transparency around productivity metrics, the challenge of measuring quality, and how open communication builds trust and stronger teams. The conversation also highlights how icortica helps labs and sales teams use real-time data to improve retention, grow existing accounts, and have smarter, better-timed conversations with doctors.
-
381: IDS 2025 & exocad Part 6 with Björn Zäuner and Tillmann Steinbrecher
July 14th, 2025 | 1 hr 58 secs
articulation, bite, bottlenecks, ceo, code, customer feedback, dental, design, distributors, emotional engagement, exocad, growth, hand articulate, ids, jaw motion, laboratory, memes, milling center, open software, ortho lab, psychology, purple, remakes, researcher, smile design, student, technician, training, user interface, voices from the bench, xsnap
Barb and Elvis bring two powerhouse conversations from the exocad booth at IDS 2025 featuring two people that are changing digital dental design every day. Björn Zäuner tells the story of Bite-Finder and how it can lower remakes by up to 50% and then we chat with the CEO and co-creator of exocad, Tillmann Steinbrecher.
-
356: Nick Nocito is On a Mission to Reduce Remakes with SS White
January 20th, 2025 | 1 hr 1 min
burs, carbide, dental, diamond, educate, family owned, great white z, laboratory, ndx, nowak, on a mission, podcast, reduce, remakes, root cause, solving problems, technician, voices from the bench, wallet, win-win
Burs. We all use them. Fixed, removable, implants, ortho, and even clinical. But did you know the first company to make burs is still making them. This week we talk to Nick Nocito from SS White Dental to find out how using the right bur for the right job makes all the difference.
-
335: Wealth from Remake Warranties with Jack Manno, Kim Solomon, and Max Zanan
August 26th, 2024 | 1 hr 9 mins
5 years, car insurance, concept of risk, dental, exit plan, investing, laboratory, loss revenue, podcast, remakes, retaining accounts, retirement, same day claims, taxes, technician, underwriting, voices from the bench, warranty
How can we make remakes less painful? How about a way to warranty everything the lab does for 5 years, while the lab gets reimbursed, and the lab builds wealth. Jack Manno, Kim Solomon, and Max Zanan will tell you how.