According to Dr. Ed McLaren, “Of all the zirconia’s he's tested, the optical properties of Ivoclar’s e.max zirconia are the closest to natural teeth.” (And I second that with everything I’ve see – if Barb does the read)

Discover what’s redefining the possibilities with IPS e.max Zirconia.

Join Dr. Ed McLaren for Zirconia Reimagined—an informative webinar exploring the latest advancements, clinical insights, and practical applications of zirconia in modern dentistry.

October 5th @ 7:00 pm. Register today at Vivalearning.com

As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one.

This week we head across the pond to Leeds, England, for a conversation with Phil Reddington of Beever Dental Technology lab. Phil’s journey into dental technology is one of those stories that sounds completely made up until you hear him tell it. At 15 years old, Phil skipped school, wandered into a dental laboratory, and convinced them to give him a bench test. Armed with a scalpel and a bar of soap, he carved an ornate little bottle and somehow impressed them enough to land himself a job. From that accidental introduction to dentistry, Phil has spent more than 35 years learning, building, and evolving in the dental laboratory world.

Phil takes us through his early days working in the lab, learning ceramics and refractory techniques, and eventually taking over his own laboratory. As offshore competition began putting pressure on lab pricing, Phil and his wife made a conscious decision not to compete by simply becoming cheaper. Instead, they invested in equipment, education, and relationships with dentists who wanted to provide high-quality restorative and implant dentistry. That philosophy eventually helped transform the laboratory and allowed Phil to focus on doing the best work possible rather than chasing the lowest price.

A huge part of Phil’s story is the team he has built around him. We talk about what happens when a laboratory develops a blame culture, why people leave toxic work environments, and how changing that culture can completely change a business. Phil shares his approach to hiring for attitude, creating an environment where people can learn from mistakes, bringing educators into the lab for customized training, and giving his team opportunities to grow. He also talks about remaining fiercely independent when it comes to materials and techniques, allowing different technicians to use the systems that work best for them rather than becoming tied to a single manufacturer.

The conversation also dives deep into the technical side of the laboratory, including digital workflows, full-arch restorations, printed try-ins, implant solutions, and the different full-arch options Phil’s team provides. One of the highlights is the laboratory’s work with thimble bars, a restoration they have become known for and one that Phil considers their premium full-arch product. With a focus on repairability and long-term service, the lab even offers a lifetime guarantee on their thimble bar cases.

We also get into the business side of running a laboratory, including marketing through social media and word of mouth, setting realistic turnaround times, knowing when to say no to a case, and the importance of getting the information needed before starting a restoration. Phil explains why sometimes saying “no” is actually one of the most valuable tools a laboratory can have.

Dental lab owners and managers — are you spending too much time chasing paperwork, checking portals, tracking cases, and answering doctors asking, “Is my crown done yet?”

You didn’t start a dental lab to become a full-time paperwork wrangler. LabNCloud is the all-in-one, cloud-based platform built by techs, for techs, with 90+ features to streamline your entire lab — from case tracking and invoicing to shipping, time tracking, doctor portals, and automatic digital file routing.

Stop managing chaos and start managing your lab. Visit LabNCloud.com to book your free personalized demo. And mention “Elvis is Handsome” to get your first month free.

LabNCloud — the operating system for dental labs. Built by techs, for techs.

Hey, listeners—ever wonder what Elvis is doing when he’s not recording Voices from the Bench?

He’s a client rep for Derby Dental Laboratory, out in the field every day doing chairside visits and building relationships. His job is simple—keep doctors happy and keep them coming back.

And he couldn’t do it without icortica.

Right from his phone, Elvis can see sales, remake rates, account notes, risks, and cross-sell opportunities—even before he walks through the door. No spreadsheets. No surprises. Just the info he needs to grow accounts.

Stop digging for data and start taking action.

Head to icortica.com and schedule your demo today.

Special Guest: Phil Reddington.

As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one.

Join us at the Race For the Future 12 to raise money for the Foundation For Dental Laborary Technology. September 27th in Valley View, Texas!

https://dentallabfoundation.org/news-events/race-for-the-future/

This week, Elvis sits down with Martin Schmid and Alyse Hifko from Ivoclar to talk about the launch of the new Ivoclar Academy and why education is still one of the most valuable investments a laboratory can make. Martin shares his journey from apprenticing in Germany to teaching technicians around the world, while Alyse explains how a passion for digital dentistry and troubleshooting CAD/CAM software led her to Ivoclar. Together they discuss how today's technicians can learn faster, work more efficiently, and gain confidence through hands-on training instead of trying to figure everything out on their own.

The conversation dives into Ivoclar's growing catalog of Academy courses, from Ceram Art stain and glaze techniques to advanced ProgramMill CAM training that goes far beyond the initial installation. Martin explains how simple workflows and the right materials can help technicians create highly esthetic restorations, while Alyse reveals the hidden capabilities built into the CAM software that many users never realize they already have. Whether you're looking to improve your ceramics, maximize your milling workflow, or simply stay ahead as digital dentistry continues to evolve, this episode is packed with practical ideas you can bring back to the lab. Plus, learn why even technicians who don't own an Ivoclar mill are showing up to these courses—and leaving convinced they need one.

Special Guests: Alyse Hifko and Martin Schmid.

At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.

This week Elvis and Barb are back at exocad Insights 2026 where the microphones captured two very different conversations that somehow landed on the exact same thing: passion still matters. First up, we sat down with longtime dental technicians and Oral Design International Foundation members Pinhas Adar and Javier Perez to talk about the legacy of the legendary Willi Geller and how one man helped elevate dental technicians from the shadows to respected members of the restorative team. From stories of learning under masters in Switzerland to building a worldwide family of 127 members across 34 countries, the conversation dives deep into friendship, mentorship, craftsmanship, and why face-to-face connection still matters in a digital world. They also share details about upcoming memorial and symposium events dedicated to carrying on Willi’s philosophy of passion, respect, and sharing knowledge without ego.

Then the crew caught up with returning guest Dora Rodrigues, who has gone from conversion queen to certified exocad trainer, full-arch educator, and lab owner running an increasingly digital workflow. Dora talks about finally bringing milling in-house, the terrifying learning curve that came with it, and how mastering workflows like split bars and partial CAD has completely changed the way she designs full-arch restorations. Between traveling internationally to lecture, teaching labs how to streamline their workflows, and still designing cases herself, Dora proves that digital dentistry still takes serious technical skill, problem-solving, and obsession with detail. It’s an episode full of passion, legacy, technology, and the reminder that no matter how digital dentistry gets… the people behind it still make all the difference.

Today’s dental labs are under more pressure than ever — tighter turnaround times, staffing challenges, and nonstop production demands. That’s why efficiency and reliability matter more than ever before.

More laboratories continue turning to Roland DGA and the proven performance of the DGSHAPE DWX Series milling solutions to keep production moving smoothly. Reliable workflows help reduce downtime, minimize remakes, and allow technicians to focus on quality work instead of troubleshooting equipment.

For labs exploring digital dentures, the Elevate Denture Solution offers a streamlined workflow with validated CAM strategies and Ivotion compatibility through hyperDENT software — helping labs adopt digital production without unnecessary complexity.

Because labs don’t need more stress. They need dependable systems that simply work.

Special Guests: Dora Rodrigues, Javier Perez Lopez, and Pinhas Adar MDT, CDT.

At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn’t have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it’s not just about seeing what’s new—it’s about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn’t hurt either.

Mallorca, Spain. exocad Insights 2026 Three completely different conversations somehow all landed on the same theme: digital dentistry keeps getting smaller, smarter, and way more connected. First up, the crew catches back up with digital designer and educator Marjorie de Andrade, who went from Brazil to New Zealand chasing opportunity, only to end up building a global career through remote design, social media, and education. Marjorie talks about creating the Mastering exocad course, freelancing for dentists around the world, and why finding purpose through teaching became more important than simply designing crowns. She also shares thoughts on the newly announced exocad Hub, remote collaboration, and how digital dentistry is making communication between dentists and technicians easier than ever.

Then the microphones turn to Dr. Dwight Pate for one of the most workflow-heavy conversations the podcast has ever had. From hand waxing cases the old-school Dawson and Pankey way to designing provisionals and controlling full-mouth rehabs completely through exocad, Dr. Pate breaks down how he combines analog principles with digital workflows. The discussion dives deep into occlusion, provisionals, articulators, guided workflows, AI design, and why he believes digital dentistry still has to prove itself back in the analog world before it ever reaches the patient’s mouth.

Finally, the crew reconnects with Dr. Eimear O'Connell to talk about why clinicians need to attend events like Insights just as much as technicians. Eimear shares how digital workflows are improving communication between doctors, labs, and patients while making implant planning, dentures, and aesthetic dentistry more predictable than ever. From digital dentures that fit with almost zero adjustment to helping patients emotionally reconnect with their smiles, the conversation reminds everyone that behind every scanner, workflow, and software update is still a real person whose life changes because of dentistry.

Special Guests: Dr. Dwight Pate, Dr. Eimear O’Connell, and Marjorie de Andrade .