• Vision 21 in Las Vegas Jan 15-17 https://www.nadl.org/nadl-vision-21
• Cal-Lab Association Meeting in Chicago Feb 19-20 https://cal-lab.org/
• LMT Lab Day Chicago Feb 19-21 https://lmtmag.com/lmtlabday
• Dental Lab Association of Texas Meeting in Dallas Apr 9-11 https://members.dlat.org/
• exocad Insights in Mallorca, Spain Apr 30 - May 1 https://exocad.com/insights-2026

This week, we finally bring on a guest who has been six years in the making: the one and only Jordan Greenberg, the North America Managing Director of FOLLOW-ME! Technology—better known as the HyperDent guy.

Jordan takes us on a wild ride through the world of CAM software, milling strategies, toolpaths, and the surprisingly fascinating story of how dental CAM even became what it is today. From his early days as a third-generation “dental nepo baby” to running a zirconia milling center with his dad, all the way to helping launch titanium-bar milling on Datron D5 machines, Jordan’s journey hits every corner of digital dentistry’s evolution.

He breaks down what CAM actually does in the simplest possible terms (yes, even Elvis-level simple), explains the magic behind toolpaths, tools, post-processors, and how HyperDent “drives the car” for hundreds of different mills. You’ll hear how materials get validated, why some ideas labs come up with are physically impossible, and why you should ALWAYS talk to your CAM provider before releasing new materials or components into the world.

Jordan also shares a behind-the-scenes look at solving problems like angulated screw channels, milling lithium disilicate pucks, and HyperDent’s upcoming work on milled dentures—including Ivoclar’s Ivotion processes coming to open CAM.

Whether you mill every day or still think CAM is just “putting a crown in a puck,” Jordan demystifies it all with humor, honesty, and more tech insights than we've ever had on the podcast at once.

* Dental Labs—The Ivoclar Flash Sale Is On!

* From November 3rd to 14th, Ivoclar is bringing you unbeatable deals on the equipment that will set your lab up for success in 2026.

* Upgrade your mill, your furnace, or expand your workflow—and save big while doing it!

* Plus, when you purchase a milling machine, you’ll get delivery, installation, and training—all included. That means your lab will be production-ready from day one.

* But hurry—these savings vanish after November 14th!

* Contact your Ivoclar sales rep today and power up your lab for the year ahead.

Elvis and Barb are gearing up for their chat with the HyperDent Dude himself, Jordan Greenberg from FOLLOW-ME! Technology. At LabFest, Elvis found out that every hyperDENT license comes with Template Editor Lite — a built-in feature that lets you make safe, customized tweaks to your milling strategies. Whether you want to prioritize surface quality or speed, this tool gives you the control to fine-tune your results while FOLLOW-ME! keeps everything validated and reliable.

Because in the end, us lab techs love to tinker — and hyperDENT makes it easy to choose your own CAM-venture.

Year-end chaos is here. Labs are slammed, deadlines are brutal, and mistakes are not an option. That’s when dental technicians rely on the one thing that never quits: https://www.rolanddga.com/applications/dental-cad-cam.

The DWX-53DC is a true workhorse—24-hour automated milling that keeps your lab running, your overhead down, and your ROI up. No redos. No downtime. Just consistent, precise results.

Built on decades of Japanese engineering, Roland delivers the reliability that keeps labs sane, profitable, and on schedule.

Finish the year strong with the mill you can trust.

Choose Roland DGSHAPE.

Precision. Reliability. Performance.

Learn more at rolanddga.com

Special Guest: Jordan Greenberg.

Do you remember the early 2010 and doing zirconia? Because milling machines were not yet affordable to most labs, milling centers did most of the work. One of the biggest players back then was CAP (Custom Automated Prosthetics). One of the founders and the CEO was Rob Nazzal. Rob comes on the podcast to talk about getting into the dental industry, becoming a milling center known for great customer service, and pivoting the business as more and more labs got their own milling machines. 7 years after, Rob is now providing labs a fantastic software that takes the data you already and makes it easy to read and use to grow your lab called icortica.

Does your lab use Magic Touch? If not, you should think about switching just so you can use icortica. Icortica is a program that uses all the data you already collect in Magic Touch and puts it in one easy to see, use, and understand dashboard. Look at every account and see trends, sales, notes, payments, and even remake percentages. Use the data you already have to take your lab and your customer service to the next level. Elvis uses it daily and swears it is a huge part to his success working at the lab. Head over to icortica.com/voices to learn more or send an email to Rob Nazzal at rob@icortica.com and tell him you heard about it on Voices From the Bench!

Special Guest: Rob Nazzal.

We know the big players in digital dentures. AvaDent, Carbon and Asiga printed Lucitone 199, Ivoclar Ivotion on the PM7 mill, Arfona, and the list goes on. But behind the scenes and an amazing technician doing some amazing things with all removables in the digital space. John Madden started in a dental school's lab. Working with the faculty and students, John saw the need to take removables digital and not just dentures. John talks about the early days with the struggles and successes, all the different materials, printing vs milling, opening his own lab, and what's next for the digital removable prosthetic.

Have you seen the high prices of precious metal these days? Kulzer Refining knows that you are using less Precious metal in your lab these days, but if you send in half of what you sent in 5 years ago ,your scrap return will be higher than it was 5 years ago! You won’t believe how much money your scrap is worth right now!

Kulzer Refining reimbursement to you is after their 10% refining fee. They have zero additional fees! If you need any free shipping containers, which contain a UPS prepaid, full insured label, please visit

mydental360.com/refining or call the Director of Precious Metal Refining, Tony Circelli, directly at

(914) 906-1843. Mention the Voices From the Bench podcast and Kulzer Refining will add an extra 5% to your scrap! Kulzer Refining. Tested, Trusted, and Honest.

Whip Mix is thrilled to announce their most recent addition to their milling product line. Introducing the DWX-53DC from DGSHAPE. This powerful mill satisfies your 'NEED FOR SPEED'. Three reasons to consider this mill:

1. It has 3 times the gripping power for PMMA.

2. It mills 30% faster.

3. The integrated webcam allows you to monitor a milling project from anywhere, on any device.

Go to tinyurl.com/WhipMixRolandMill to learn how you can take your milling to the next level.

Special Guest: John Madden CDT.

Mike Farago's father was a dedicated dental technician. Somehow, Mike grew up not wanting to be a dental technician. But with one project helping his dad set up a new phone system, Mike fell in love with the people, the processes, and the industry. Mike talks about buying Concord Dental Laboratory, becoming a needed leader to the employees he needs so much, outsourcing employees and not work, and creating a sustainable business that doesn't' rely on one technician for one offered service.

Aurident offers so much more than just the P5 michine. They offer all the needed accessories like Nabertherm furnaces and vacuums by Renfert. And all the consumables can be got in one place! Aurident has Delta Zirconia, Aurident Zr, Aurident cutting tools, and Quest pmma ! Aurident definitely is a One Stop Shop for any dental laboratory's needs! Call our friends, Aurident, at 800-422-7373 or visit their website at aurident.com!

Whip Mix is very excited to announce the new PRO 4K large format 3D printer from Asiga. It’s ideal for printing any kind of model, dentures, splints, surgical guides, impression trays and more.

The Asiga Pro 4K DLP printer is priced at under $25,000, has a large build plate and is available in both 65µm and resolution versions. For information about the Asiga Pro 4K, visit www.whipmix.com.

Special Guest: Michael Farago.

Dental Services Group is proud to support the National Board of Certification in Dental Technology and proudly promotes certification for dental technicians throughout their national network of laboratories. The CDT Designation sets certified dental technicians apart from others in their field demonstrating a mastery of knowledge and applied skills in the art of dentistry. Certification also raises the standards of dental health through education in all aspects of dental technology. At Dental Services Group, they believe dentistry plays a significant role in the healthcare ecosystem and is committed to providing solutions to benefit the overall health and wellbeing of the patient. Visit nbccert.org to learn more about becoming a CDT and dentalservices.net to learn more about how DSG supports the dental community.

The Form 3BL is the large format dental 3D printer that raises the bar for dependable high-production dental 3D printing, designed to work day and night with minimal intervention. A build volume of 33.5 × 20 × 30 cm (13.2 × 7.9 × 11.8 in) maximizes throughput for every print job. Print 48 models in a day, with only two printer interactions. Head over to formlabs.com/VFTB and they can send you something printed on a Form 3B printer. This way you can hold the proof in your hand.

Special Guests: Allen "Patch" Garcia (A.K.A "Pirate Patches") and Dr. Jack Bell (A.K.A. "Capt'n Jack Marrow).

We Team Up Dental Video Blog

Dental Services Group is proud to support the National Board of Certification in Dental Technology and proudly promotes certification for dental technicians throughout their national network of laboratories. The CDT Designation sets certified dental technicians apart from others in their field demonstrating a mastery of knowledge and applied skills in the art of dentistry. Certification also raises the standards of dental health through education in all aspects of dental technology. At Dental Services Group, they believe dentistry plays a significant role in the healthcare ecosystem and is committed to providing solutions to benefit the overall health and wellbeing of the patient. Visit nbccert.org to learn more about becoming a CDT and dentalservices.net to learn more about how DSG supports the dental community.

With the new addition of a FormLabs Form 3B Printer at Elvis' lab, he can already see how great this printer is. With an easier set up and larger build plate, this printer that starts at only $4,999 is sure to help the lab achieve the desired results at a fraction of the time. Head over to [bit.ly/form-voices](bit.ly/form-voices) to reserve a seat for the FormLabs Live Talk Show: Tuesday, September 15th at 2:00 PM EST - "Think Big: A New Choice for High-Volume Dental Production"

Special Guests: Greg Everett and Nick Alonge.

NADL Interactive Roundtable Discussion: Big Picture Thinking for Dental Laboratories post COVID-19 - A Strategic Conversation Webinar Wednesday, April 22, 2020 1:00pm-2:00pm EDT

ADA News Stories

Remember when a whole bunch of people could get in a room to celebrate what they love? Those were the days! And to relive those days we take you back to the glory days of LMT Lab Day Chicago 2020. There Elvis and Barb set up at the Argen booth and invited anyone to sit down and tell their story. First up we have the first couple to sit down with us. While Barb was out being president Elvis got to talk to Scott and Randi James who are doing amazing job running a family lab in Minnesota. Then they both got to talk with Fernando Catania from DGSHAPE who makes the Roland mills. Fernando speaks about listening to the customers to make a better mill and how they plan on staying relevant in a forever changing industry.

DWS 3D Printers

Kettenbach is a company that wants to partner with your lab to make sure you are getting the impressions you need. You know dental offices often ask dental labs what they recommend for impression material. Tell them with confidence a material that backed with amazing customer service and proven results. Give them a call at 877-532-2123 and mention the code Dental Lab Podcast 25 to get 25% off your order

Special Guests: Bennett Napier, Fernando Catania, and Scott & Randi James.