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    <fireside:hostname>web01.fireside.fm</fireside:hostname>
    <fireside:genDate>Fri, 12 Jun 2026 20:57:37 -0500</fireside:genDate>
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    <title>Voices from The Bench - Episodes Tagged with “Salespeople”</title>
    <link>https://www.voicesfromthebench.com/tags/salespeople</link>
    <pubDate>Mon, 03 Jun 2024 06:00:00 -0400</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.</itunes:summary>
    <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/cover.jpg?v=3"/>
    <itunes:explicit>no</itunes:explicit>
    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Dahl &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
    </itunes:owner>
<itunes:category text="Health &amp; Fitness">
  <itunes:category text="Medicine"/>
</itunes:category>
<itunes:category text="Science">
  <itunes:category text="Life Sciences"/>
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  <title>323: Answering Opportunity with Thomas Brainsky</title>
  <link>https://www.voicesfromthebench.com/323</link>
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  <pubDate>Mon, 03 Jun 2024 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/14b7e5cf-f005-45f2-8c23-466cb8a6a189.mp3" length="63629952" type="audio/mpeg"/>
  <itunes:episode>323</itunes:episode>
  <itunes:title>Answering Opportunity with Thomas Brainsky</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week we get to know Entrepreneur Thomas Brainsky. Thomas bought a lab 12 years ago with no knowledge of dental labs. He has since sold his lab and shares everything he learned along the way. The good and the bad.</itunes:subtitle>
  <itunes:duration>1:06:12</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;p&gt;Voices From the Bench is headed back to Florida THIS WEEK for the &lt;a href="https://www.fdla.net/" rel="nofollow noopener"&gt;FDLA Southern States Symposium &amp;amp; Expo&lt;/a&gt; all thanks to the great people at &lt;a href="https://jensendental.com/" rel="nofollow noopener"&gt;Jensen Dental&lt;/a&gt;. You know, the makers of &lt;a href="https://miyoworld.com/" rel="nofollow noopener"&gt;MIYO!&lt;/a&gt;. Come visit Elvis &amp;amp; Barb in the Jensen booth June 7 &amp;amp; 8 in Orlando. Register today at FDLA.NET!&lt;/p&gt;

&lt;p&gt;Could you imagine buying a lab without knowing anything about teeth? Well, that is exactly what Thomas Brainsky did. Thomas is an entrepreneur that thought it was a great idea and soon learned the hard way that it isn't easy. Thomas talks about buying the lab, of course buying a second lab, struggling with growth and retention, learning what his lab does differently, connecting with David Lesh, changing his marketing, and all about the lessons he learned along the way. &lt;/p&gt;

&lt;p&gt;&lt;a href="https://capstonehealthplan.com/employers/?utm_source=252&amp;amp;utm_campaign=tbrainsky" rel="nofollow noopener"&gt;Discover How Employers are benefiting from an Annual Tax savings upwards of $300 to $600 per employee with ZERO Net Cost &amp;amp; Increasing their employees NET Take Home Pay&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&lt;a href="https://www.voicesfromthebench.com/295" rel="nofollow noopener"&gt;Episode 295 featuring David Lesh&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&lt;a href="https://www.youtube.com/channel/UCamO_SVBjxo1TUQuZskezQQ" rel="nofollow noopener"&gt;Brainsky Unleased&lt;/a&gt;&lt;/p&gt;

&lt;h3&gt;Wanting to take your knowledge and skills to the next level? If you are looking for the best education dedicated to dentistry in both the labs and clinics, check out &lt;a href="https://resources.ivoclar.com/lab/en/academy" rel="nofollow noopener"&gt;Ivoclar Academy.&lt;/a&gt;&lt;/h3&gt;

&lt;h3&gt;From on-demand webinars to in-person training, Ivoclar Academy has a program to meet your busy schedule. Check out all they have to offer &lt;a href="https://resources.ivoclar.com/lab/en/academy" rel="nofollow noopener"&gt;HERE!&lt;/a&gt;&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – &lt;a href="https://vitanorthamerica.com/en-US/VITA-MFT-Anterior-369,273,126133.html" rel="nofollow noopener"&gt;VITA MFT Teeth&lt;/a&gt; are the ultimate solution for creating lifelike and stunning smiles.&lt;/h3&gt;

&lt;h3&gt;Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since &lt;a href="https://vitanorthamerica.com/" rel="nofollow noopener"&gt;VITA&lt;/a&gt; believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit &lt;a href="https://www2.vitanorthamerica.com/mft/" rel="nofollow noopener"&gt;vitanorthamerica.com/freemft&lt;/a&gt;&lt;/h3&gt;

&lt;h3&gt;Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.&lt;/h3&gt;

&lt;h3&gt;Join the VITA family today.&lt;/h3&gt;

&lt;p&gt;Special Guest: Thomas Brainsky.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, warped sense of humor, taxes, entrepreneur, trucking, digital jay collins, employees, failures, marketing, twins, babies, different, faster, carbon, hired, salespeople, scalability, attitude, aptitude, not my job, wellness program, taxes, lessons, problem solver, podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>Voices From the Bench is headed back to Florida THIS WEEK for the <a href="https://www.fdla.net/" rel="nofollow noopener">FDLA Southern States Symposium &amp; Expo</a> all thanks to the great people at <a href="https://jensendental.com/" rel="nofollow noopener">Jensen Dental</a>. You know, the makers of <a href="https://miyoworld.com/" rel="nofollow noopener">MIYO!</a>. Come visit Elvis &amp; Barb in the Jensen booth June 7 &amp; 8 in Orlando. Register today at FDLA.NET!</p>

<p>Could you imagine buying a lab without knowing anything about teeth? Well, that is exactly what Thomas Brainsky did. Thomas is an entrepreneur that thought it was a great idea and soon learned the hard way that it isn't easy. Thomas talks about buying the lab, of course buying a second lab, struggling with growth and retention, learning what his lab does differently, connecting with David Lesh, changing his marketing, and all about the lessons he learned along the way. </p>

<p><a href="https://capstonehealthplan.com/employers/?utm_source=252&amp;utm_campaign=tbrainsky" rel="nofollow noopener">Discover How Employers are benefiting from an Annual Tax savings upwards of $300 to $600 per employee with ZERO Net Cost &amp; Increasing their employees NET Take Home Pay</a></p>

<p><a href="https://www.voicesfromthebench.com/295" rel="nofollow noopener">Episode 295 featuring David Lesh</a></p>

<p><a href="https://www.youtube.com/channel/UCamO_SVBjxo1TUQuZskezQQ" rel="nofollow noopener">Brainsky Unleased</a></p>

<h3>Wanting to take your knowledge and skills to the next level? If you are looking for the best education dedicated to dentistry in both the labs and clinics, check out <a href="https://resources.ivoclar.com/lab/en/academy" rel="nofollow noopener">Ivoclar Academy.</a></h3>

<h3>From on-demand webinars to in-person training, Ivoclar Academy has a program to meet your busy schedule. Check out all they have to offer <a href="https://resources.ivoclar.com/lab/en/academy" rel="nofollow noopener">HERE!</a></h3>

<hr>

<h3>Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – <a href="https://vitanorthamerica.com/en-US/VITA-MFT-Anterior-369,273,126133.html" rel="nofollow noopener">VITA MFT Teeth</a> are the ultimate solution for creating lifelike and stunning smiles.</h3>

<h3>Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since <a href="https://vitanorthamerica.com/" rel="nofollow noopener">VITA</a> believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit <a href="https://www2.vitanorthamerica.com/mft/" rel="nofollow noopener">vitanorthamerica.com/freemft</a></h3>

<h3>Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.</h3>

<h3>Join the VITA family today.</h3><p>Special Guest: Thomas Brainsky.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>Voices From the Bench is headed back to Florida THIS WEEK for the <a href="https://www.fdla.net/" rel="nofollow noopener">FDLA Southern States Symposium &amp; Expo</a> all thanks to the great people at <a href="https://jensendental.com/" rel="nofollow noopener">Jensen Dental</a>. You know, the makers of <a href="https://miyoworld.com/" rel="nofollow noopener">MIYO!</a>. Come visit Elvis &amp; Barb in the Jensen booth June 7 &amp; 8 in Orlando. Register today at FDLA.NET!</p>

<p>Could you imagine buying a lab without knowing anything about teeth? Well, that is exactly what Thomas Brainsky did. Thomas is an entrepreneur that thought it was a great idea and soon learned the hard way that it isn't easy. Thomas talks about buying the lab, of course buying a second lab, struggling with growth and retention, learning what his lab does differently, connecting with David Lesh, changing his marketing, and all about the lessons he learned along the way. </p>

<p><a href="https://capstonehealthplan.com/employers/?utm_source=252&amp;utm_campaign=tbrainsky" rel="nofollow noopener">Discover How Employers are benefiting from an Annual Tax savings upwards of $300 to $600 per employee with ZERO Net Cost &amp; Increasing their employees NET Take Home Pay</a></p>

<p><a href="https://www.voicesfromthebench.com/295" rel="nofollow noopener">Episode 295 featuring David Lesh</a></p>

<p><a href="https://www.youtube.com/channel/UCamO_SVBjxo1TUQuZskezQQ" rel="nofollow noopener">Brainsky Unleased</a></p>

<h3>Wanting to take your knowledge and skills to the next level? If you are looking for the best education dedicated to dentistry in both the labs and clinics, check out <a href="https://resources.ivoclar.com/lab/en/academy" rel="nofollow noopener">Ivoclar Academy.</a></h3>

<h3>From on-demand webinars to in-person training, Ivoclar Academy has a program to meet your busy schedule. Check out all they have to offer <a href="https://resources.ivoclar.com/lab/en/academy" rel="nofollow noopener">HERE!</a></h3>

<hr>

<h3>Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – <a href="https://vitanorthamerica.com/en-US/VITA-MFT-Anterior-369,273,126133.html" rel="nofollow noopener">VITA MFT Teeth</a> are the ultimate solution for creating lifelike and stunning smiles.</h3>

<h3>Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since <a href="https://vitanorthamerica.com/" rel="nofollow noopener">VITA</a> believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit <a href="https://www2.vitanorthamerica.com/mft/" rel="nofollow noopener">vitanorthamerica.com/freemft</a></h3>

<h3>Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.</h3>

<h3>Join the VITA family today.</h3><p>Special Guest: Thomas Brainsky.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>247: A Rural Technician for Rural Dentists with Anne Koelzer	</title>
  <link>https://www.voicesfromthebench.com/247</link>
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  <pubDate>Mon, 19 Dec 2022 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/60c4ecf3-62cd-4b1c-a444-828c63e3aa64.mp3" length="30494346" type="audio/mpeg"/>
  <itunes:episode>247</itunes:episode>
  <itunes:title>A Rural Technician for Rural Dentists with Anne Koelzer	</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week we venture to the middle of nowhere and talk with the owner of AMK Dental Lab in Nebraska, Anne Koelzer. Anne talks about working with her family that is full of dentists, building a lab, going digital, and how she learns and how she teaches all while in the middle of nowhere.</itunes:subtitle>
  <itunes:duration>1:03:23</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/6/60c4ecf3-62cd-4b1c-a444-828c63e3aa64/cover.jpg?v=1"/>
  <description>&lt;p&gt;&lt;a href="https://www.ataleoftwohygienists.com/listen/hygienists-and-dental-lab-operations-with-elvis-dahl-and-barbara-warner-wojdan-cdt-aaacd-362/" rel="nofollow noopener"&gt;Elvis and Barb on episode 362 of Tale of two Hygienist. Listen TODAY!&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Imagine being a solo lab owner in a town of only 4 dentists… and being related to 3 of them!  Meet Anne Koelzer, owner of &lt;a href="https://www.amkdentallaboratory.com/" rel="nofollow noopener"&gt;AMK Dental Lab&lt;/a&gt; in O’Neill Nebraska. Anne comes from a family FULL of dentist but decided that her future is in the dental lab industry. After attending lab school and a short time at another lab, she returned to the family practice to be their technician. Soon she built and opened her own lab and is getting work from all over the rural areas. Anne talks about getting the InLab system, printing 3d dentures, teaching offices and staff &lt;a href="https://miyoworld.com/" rel="nofollow noopener"&gt;MIYO&lt;/a&gt;, putting on events, balancing work and life, and running a lab in the middle of nowhere.  &lt;/p&gt;

&lt;p&gt;&lt;a href="http://events.r20.constantcontact.com/register/event?oeidk=a07ejf2wijc7e6dde9f&amp;amp;llr=6shsptabb" rel="nofollow noopener"&gt;Check out the MIYO course with Anne and Dr. Vetter in Fargo, North Dakota!&lt;/a&gt;&lt;/p&gt;

&lt;h3&gt;Does your lab use Magic Touch? If not, you should think about switching just so you can use &lt;a href="https://icortica.com/" rel="nofollow noopener"&gt;icortica&lt;/a&gt;. Icortica is a program that uses all the data you already collect in Magic Touch and puts it in one easy to see, use, and understand dashboard. Look at every account and see trends, sales, notes, payments, and even remake percentages. Use the data you already have to take your lab and your customer service to the next level. Elvis uses it daily and swears it is a huge part to his success working at the lab. Head over to &lt;a href="https://icortica.com/voices-from-the-bench/" rel="nofollow noopener"&gt;icortica.com/voices&lt;/a&gt; to learn more or send a email to Rob Nazzal at &lt;a href="mailto:rob@icortica.com" rel="nofollow noopener"&gt;rob@icortica.com&lt;/a&gt; and tell him you heard about it on Voices From the Bench!&lt;/h3&gt;

&lt;p&gt;Special Guest: Anne Koelzer.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, Ladies of the mill, family, wet and dirty, siblings, dentsply, DS world, Flexcera, inlab, training, salespeople, Patterson, MIYO, lugs, South Dakota, North Dakota, LMT Lab Day Chicago podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p><a href="https://www.ataleoftwohygienists.com/listen/hygienists-and-dental-lab-operations-with-elvis-dahl-and-barbara-warner-wojdan-cdt-aaacd-362/" rel="nofollow noopener">Elvis and Barb on episode 362 of Tale of two Hygienist. Listen TODAY!</a></p>

<p>Imagine being a solo lab owner in a town of only 4 dentists… and being related to 3 of them!  Meet Anne Koelzer, owner of <a href="https://www.amkdentallaboratory.com/" rel="nofollow noopener">AMK Dental Lab</a> in O’Neill Nebraska. Anne comes from a family FULL of dentist but decided that her future is in the dental lab industry. After attending lab school and a short time at another lab, she returned to the family practice to be their technician. Soon she built and opened her own lab and is getting work from all over the rural areas. Anne talks about getting the InLab system, printing 3d dentures, teaching offices and staff <a href="https://miyoworld.com/" rel="nofollow noopener">MIYO</a>, putting on events, balancing work and life, and running a lab in the middle of nowhere.  </p>

<p><a href="http://events.r20.constantcontact.com/register/event?oeidk=a07ejf2wijc7e6dde9f&amp;llr=6shsptabb" rel="nofollow noopener">Check out the MIYO course with Anne and Dr. Vetter in Fargo, North Dakota!</a></p>

<h3>Does your lab use Magic Touch? If not, you should think about switching just so you can use <a href="https://icortica.com/" rel="nofollow noopener">icortica</a>. Icortica is a program that uses all the data you already collect in Magic Touch and puts it in one easy to see, use, and understand dashboard. Look at every account and see trends, sales, notes, payments, and even remake percentages. Use the data you already have to take your lab and your customer service to the next level. Elvis uses it daily and swears it is a huge part to his success working at the lab. Head over to <a href="https://icortica.com/voices-from-the-bench/" rel="nofollow noopener">icortica.com/voices</a> to learn more or send a email to Rob Nazzal at <a href="mailto:rob@icortica.com" rel="nofollow noopener">rob@icortica.com</a> and tell him you heard about it on Voices From the Bench!</h3><p>Special Guest: Anne Koelzer.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p><a href="https://www.ataleoftwohygienists.com/listen/hygienists-and-dental-lab-operations-with-elvis-dahl-and-barbara-warner-wojdan-cdt-aaacd-362/" rel="nofollow noopener">Elvis and Barb on episode 362 of Tale of two Hygienist. Listen TODAY!</a></p>

<p>Imagine being a solo lab owner in a town of only 4 dentists… and being related to 3 of them!  Meet Anne Koelzer, owner of <a href="https://www.amkdentallaboratory.com/" rel="nofollow noopener">AMK Dental Lab</a> in O’Neill Nebraska. Anne comes from a family FULL of dentist but decided that her future is in the dental lab industry. After attending lab school and a short time at another lab, she returned to the family practice to be their technician. Soon she built and opened her own lab and is getting work from all over the rural areas. Anne talks about getting the InLab system, printing 3d dentures, teaching offices and staff <a href="https://miyoworld.com/" rel="nofollow noopener">MIYO</a>, putting on events, balancing work and life, and running a lab in the middle of nowhere.  </p>

<p><a href="http://events.r20.constantcontact.com/register/event?oeidk=a07ejf2wijc7e6dde9f&amp;llr=6shsptabb" rel="nofollow noopener">Check out the MIYO course with Anne and Dr. Vetter in Fargo, North Dakota!</a></p>

<h3>Does your lab use Magic Touch? If not, you should think about switching just so you can use <a href="https://icortica.com/" rel="nofollow noopener">icortica</a>. Icortica is a program that uses all the data you already collect in Magic Touch and puts it in one easy to see, use, and understand dashboard. Look at every account and see trends, sales, notes, payments, and even remake percentages. Use the data you already have to take your lab and your customer service to the next level. Elvis uses it daily and swears it is a huge part to his success working at the lab. Head over to <a href="https://icortica.com/voices-from-the-bench/" rel="nofollow noopener">icortica.com/voices</a> to learn more or send a email to Rob Nazzal at <a href="mailto:rob@icortica.com" rel="nofollow noopener">rob@icortica.com</a> and tell him you heard about it on Voices From the Bench!</h3><p>Special Guest: Anne Koelzer.</p>]]>
  </itunes:summary>
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