Do you remember the early 2010 and doing zirconia? Because milling machines were not yet affordable to most labs, milling centers did most of the work. One of the biggest players back then was CAP (Custom Automated Prosthetics). One of the founders and the CEO was Rob Nazzal. Rob comes on the podcast to talk about getting into the dental industry, becoming a milling center known for great customer service, and pivoting the business as more and more labs got their own milling machines. 7 years after, Rob is now providing labs a fantastic software that takes the data you already and makes it easy to read and use to grow your lab called icortica.

Does your lab use Magic Touch? If not, you should think about switching just so you can use icortica. Icortica is a program that uses all the data you already collect in Magic Touch and puts it in one easy to see, use, and understand dashboard. Look at every account and see trends, sales, notes, payments, and even remake percentages. Use the data you already have to take your lab and your customer service to the next level. Elvis uses it daily and swears it is a huge part to his success working at the lab. Head over to icortica.com/voices to learn more or send an email to Rob Nazzal at rob@icortica.com and tell him you heard about it on Voices From the Bench!

Special Guest: Rob Nazzal.

Participate or cheer the racers at the Race For the Future 8.0 - August 28th - Chicago

Come to the FIRST and FREE Education Day - August 27th - Chicago

Most labs have 3shape running a majority of their digital workflow. Do you know the history of 3shape? Do you know why 3shape does what it does? Rune Fisker comes on the podcast to tell us that and so much more. Rune was the very first employee of 3shape after the two founders stated the company, so he knows his stuff. Rune talks about the history and timeline of 3 shape, what and who has helped shape the company to what it is now, getting into intraoral scanners, and what 3shape is working on next that Rune feels are the hot trends in dentistry.

Whip Mix introduces VeriGuide OS, a Class I, CE certified resin material developed for the production of high precision surgical guides for use in dental implant surgery. The new material is formulated for 3D-printing systems (DLP, SLA, and LCD) at both 385 nm and 405 nm.

VeriGuide OS™ has been successfully tested for biocompatibility and meets all mechanical properties requirements. The resin features an easy post-processing method and produces highly accurate surgical guides with a high-quality surface.

Sleeves may be inserted directly after printing with excellent fit. The material can also be sterilized by autoclave, steam, ethylene oxide, or gamma rays without affecting dimensional stability, physical properties, and biocompatibility.

For more information about VeriGUIDE OS, visit whipmix.com or call (800) 626-5651.

The fastest growing product at Gro3X are the Gro3X Aligners. Gro3X Aligners are only available from Gro3X Aligner certified labs: Why? Because they believe in the synergies that are being created between you, the dental office, and your lab. And they want to further leverage these synergies. Their aligners are used as a pre-treatment to a larger restorative esthetic case, to widen gaps prior to placing implants, to close a diastema, ease crowding, and simply enhance your patient’s smiles. Even for your Essix retainer needs your Gro3X aligner certified lab can help. Look for a Gro3X Aligner certified lab near you, such as Castle Dental Lab in San Antonio, TX (ask for Blaine), AMK Dental Lab in O’Neill, NE (ask for Anne), Staggs Dental Lab in McCoole Maryland (ask for Derrick), AA Dental Design in Murrieta, CA (ask for Frankie), and many, many more… For a complete listing of Gro3X Aligner Certified Labs go to www.gro3x.com

Special Guest: Rune Fisker.

October 2021 Elvis and Barb FINALLY got to record at a LIVE event together for the first times since February 2020. Lucky it was at the Whip Mix Digital Forum, a packed event full of fantastic speakers, vendors, and attendees that were super excited just to be out enjoying the dental lab industry. This first episode for the event has Elvis and Barb talking to the CEO of Whip Mix herself, Anne Steinbock. Anne talks about the family history, her past jobs at the company and becoming CEO, and some great tales of Whip Mix past. Then we talk to Pat Higgins and Bryce Hiller about the new Whip Mix VeriONE Digital workflow for clinicians. This workflow, when announced, caused a lot of rumors and misinformation about what it was. Pat and Bryce come on to set the record straight on how it's actually a good thing for dental labs.

Did you know that most inLab MCX5 users that have ordered burs from Gro3X once, keep on ordering Gro3X burs over and over again? Because Gro3X burs are engineered by some of the folks who have been providing burs to some of the largest US production labs for years.

Did you also know, that most Roland and DGShape users have no idea what they are missing out?

To give Roland and DGSHAPE users the opportunity to find out for themselves how good Gro3X burs work also for their machines, Gro3X is now offering a BUY 3, GET 2 BURS FREE special. This is exclusively for Voices From The Bench listeners.

Simply go to the Gro3X website at gro3x.com click on burs, then select Roland & DGSHAPE. Add five burs of your choice to your cart, click on CHECK-OUT, enter discount code B3G2Burs and check out.

Whip Mix, known today for its digital equipment and materials, has been known for decades as a leader in occlusion products with its Whip Mix, Hanau, and Denar articulators and facebows.

The most popular of these is the Denar Mark 300 Series articulator. These popular semi-adjustable instruments are engineered for superior performance and tested thoroughly based on proven methodology. They bring a new standard of interchangeability with factory set accuracy within 20 microns. With their sleek, ergonomic design and powder-coated finish, these articulators have a contemporary look that’s as durable as it is aesthetically pleasing.

The Denmat Mark 320 articulator features Adjustable condylar inclination with 0 to 60,° and Progressive side shift fixed at 15°. The Denar Mark 300 comes complete with: Dust cover, 10 magnetic mounting plates, instructions and standard black carrying case.

Head over to Whipmix.com to order one today.

Have you seen the high prices of precious metal these days? They are close to record highs on gold and palladium. With those high precious metal prices, you are paying a high cost for your alloys. We know that you are using less Precious metal in your lab these days, but if you send in half of what you sent in 5 years ago ,your scrap return will be higher than it was 5 years ago ,because of the high PM prices . You owe it to yourself to find a trusted, reputable refining company.

Look no further! Kulzer refining has been tested, trusted and reputable for over 100 years. They burn, melt and assay all under one roof at their state-of-the-art refining facility in Wartburg Tennessee. They have doubled their production capacity to ensure your scrap return within 2 weeks.

With all the non-precious material that has become present in today’s restorations it is important that we ensure the assay sample is homogenous. At Kulzer, they take the extra step to X-ray the top and bottom after they melt the bar to make sure the precious metal percentages--- are the same. If not, copper is added until they are positive the bar is homogeneous. We know this step is very important to get a precise assay result.

Their reimbursement to the customer is after our 10% refining fee. They have zero additional fees. If you need any free shipping containers, which contain a UPS prepaid, full insured label, please visit mydental360.com/refining or call the Director of Precious Metal Refining, Tony Circelli, directly at (914) 906-1843.

Special Guests: Anne Steinbock, Bryce Hiller, and Pat Higgins.

While many labs are already full into the digital workflow, some are still looking for a way to enter the "game". And some of the labs that are already in the "game" need a resource to improve the workflow or assistance to bring on a new product. Enter Jesse Zamarripa from Opulent Digital Specialist. Jesse comes on the podcast to talk about how his company can help your lab enter the digital workflow or even help you improve your current workflow with dedicated service available 24/7. Partnering with names such as Amman Girrbach, ExoCad, and NT-Trading, Opulent is a good option with labs that want to go digital.

Aurident offers so much more than just the P5 michine. They offer all the needed accessories like Nabertherm furnaces and vacuums by Renfert. And all the consumables can be got in one place! Aurident has Delta Zirconia, Aurident Zr, Aurident cutting tools, and Quest pmma ! Aurident definitely is a One Stop Shop for any dental laboratory's needs! Call our friends, Aurident, at 800-422-7373 or visit their website at aurident.com!

Have you seen the CUREBox Plus from Whip Mix yet? This highly effective yet affordable light-curing unit is ideal for most printed resins on the market. The economically priced curing box uses a specific wavelength and intensity light source, time control, and temperature control to polymerize (cure) dental resin materials. The unit’s glasswork surface features diffuse reflectors, which improve light transmission uniformity to the bottom of the model, and its maximum temperature of 80˚C provides increased compatibility with medical device 3D print resins. It also provides faster heating.

The glove-friendly, easy-to-use touchscreen includes status indicators for heat, lamps, and the door to the large capacity chamber and it features One-touch presets, customizable settings, a timer (5 Minutes - 12 Hours), a temperature controller (30 - 80˚C), and an auto-start and shut down mode.

For more information about Whip Mix’s CUREBox, visit whipmix.com.

Special Guests: Bennett Napier and Jesse Zamarripa.

We welcome Leonard Hoffman to the podcast. Leonard took over his family's business, Aurident in 1983. Since then he has had to adapt the business to the digital needs of the industry. He talks about the early days with same day delivery, getting into zirconia and digital scanners, and making sure that customer service still remains number one on the services provided.

Dental Services Group is proud to support the National Board of Certification in Dental Technology and proudly promotes certification for dental technicians throughout their national network of laboratories. The CDT Designation sets certified dental technicians apart from others in their field demonstrating a mastery of knowledge and applied skills in the art of dentistry. Certification also raises the standards of dental health through education in all aspects of dental technology. At Dental Services Group, they believe dentistry plays a significant role in the healthcare ecosystem and is committed to providing solutions to benefit the overall health and wellbeing of the patient. Visit nbccert.org to learn more about becoming a CDT and dentalservices.net to learn more about how DSG supports the dental community.

With the new addition of a FormLabs Form 3B Printer at Elvis' lab, he can already see how great this printer is. With an easier set up and larger build plate, this printer that starts at only $4,999 is sure to help the lab achieve the desired results at a fraction of the time. Head over to [bit.ly/form-voices](bit.ly/form-voices) to reserve a seat for the FormLabs Live Talk Show: Tuesday, September 15th at 2:00 PM EST - "Think Big: A New Choice for High-Volume Dental Production"

Special Guest: Leonard Hoffman.