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    <fireside:genDate>Tue, 26 May 2026 02:54:38 -0500</fireside:genDate>
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    <title>Voices from The Bench - Episodes Tagged with “Scheduling”</title>
    <link>https://www.voicesfromthebench.com/tags/scheduling</link>
    <pubDate>Mon, 23 Mar 2026 06:00:00 -0400</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.
</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.
</itunes:summary>
    <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/cover.jpg?v=3"/>
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    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Dahl &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
    </itunes:owner>
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  <itunes:category text="Medicine"/>
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  <itunes:category text="Life Sciences"/>
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<item>
  <title>417: Lab Day Chicago 2026 Part 3 with Frederic Rapp, Casey Baldwin, &amp; Darin Lockaby</title>
  <link>https://www.voicesfromthebench.com/417</link>
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  <pubDate>Mon, 23 Mar 2026 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
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  <itunes:episode>417</itunes:episode>
  <itunes:title>Lab Day Chicago 2026 Part 3 with Frederic Rapp, Casey Baldwin, &amp; Darin Lockaby</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Live from the Ivoclar Ballroom at Lab Day 2026, Elvis and Barb talk with Frederic Rapp about his journey from a small family lab to scaling a 150-person operation and now helping labs unlock their data with icortica. Then Casey Baldwin (Ivoclar) and Darin Lockaby (DESS) join to break down their new plug-and-play workflow for milling FDA-compliant abutments in-house—giving labs more control and better margins.</itunes:subtitle>
  <itunes:duration>1:12:44</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;h3&gt;Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!&lt;/h3&gt;

&lt;h3&gt;If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of &lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I&lt;a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" target="_blank" rel="nofollow noopener"&gt;PS e.max Ceram Art&lt;/a&gt;. Create stunning depth and lifelike color in as little as one firing.&lt;/h3&gt;

&lt;h3&gt;Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;When it comes to digital dentures, design is easy—manufacturing is where things get messy.&lt;/h3&gt;

&lt;h3&gt;That’s why the Elevate Denture Solution brings it all together. Built by &lt;a href="https://www.rolanddga.com/applications/dental-cad-cam" target="_blank" rel="nofollow noopener"&gt;Roland DGSHAPE&lt;/a&gt;, &lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;, and &lt;a href="https://www.follow-me-tech.com/" target="_blank" rel="nofollow noopener"&gt;FOLLOW-ME! Technology Group&lt;/a&gt;, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.&lt;/h3&gt;

&lt;h3&gt;Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.&lt;/h3&gt;

&lt;p&gt;"Live" from the Ivoclar ballroom at Lab Day 2026, Elvis and Barb dives into conversations that perfectly capture what this industry is all about—innovation, relationships, and a whole lot of nerding out.&lt;/p&gt;

&lt;p&gt;We kick things off with &lt;strong&gt;Frederic Rapp&lt;/strong&gt;, who went from growing up in his dad’s basement lab in France to scaling it into one of the largest labs in Europe. After selling the business, he found his way back into the industry through innovation—helping labs unlock the gold mine sitting inside their own data with &lt;a href="https://www.icortica.com/" target="_blank" rel="nofollow noopener"&gt;icortica&lt;/a&gt;. From dashboards to AI-driven insights and even voice-activated notes in the parking lot, it’s all about working smarter, not harder… and maybe not looking like an idiot when you walk into a doctor’s office.&lt;/p&gt;

&lt;p&gt;Then things shift to a great partnership with &lt;strong&gt;Casey Baldwin&lt;/strong&gt; and &lt;strong&gt;Darin Lockaby&lt;/strong&gt;, where we get into a seriously cool collaboration between &lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; and &lt;a href="https://www.dess-usa.com/" target="_blank" rel="nofollow noopener"&gt;DESS&lt;/a&gt;. Think plug-and-play workflows that let labs mill their own abutments in-house—FDA compliant, streamlined, and actually simple. With margins tighter than ever, this kind of control over production isn’t just nice… it’s becoming necessary.&lt;/p&gt;

&lt;p&gt;From scaling labs to scaling data, from implants to AI, this episode is packed with insight, laughs, and a clear message: the labs that embrace technology (without losing the human touch) are the ones that are going to win.&lt;/p&gt;

&lt;h3&gt;Join us at &lt;a href="https://exocad.com/insights-2026" target="_blank" rel="nofollow noopener"&gt;exocad Insights 2026&lt;/a&gt;, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.&lt;/h3&gt;

&lt;h3&gt;Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.&lt;/h3&gt;

&lt;h3&gt;Tickets are limited. Visit exocad.com/insights-2026 and use code &lt;strong&gt;VFTBPalma15&lt;/strong&gt; for 15% off.&lt;/h3&gt;

&lt;p&gt;Special Guests: Casey Baldwin, Darin Lockaby, and Frederic Rapp.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory,voices from the bench, LabDay, Ivoclar, ballroom, live podcast, Frédéric Rapp, Elvis, Barb, Casey Baldwin, Darren Lockerby, DES, iCortica, Rob Nazel, Bob Cohen, Open Implants, Crown Ceram, dental lab, dental technician, engineering, mechanical engineering, rapid prototyping, digital dentistry, innovation, private equity, consolidation, lab growth, team building, leadership, data, database, analytics, dashboards, AI, automation, workflow, LMS, lab management system, Magic Touch, ABS, GreatLab, integration, API, software, technology, insights, customer retention, customer behavior, onboarding, case tracking, reporting, real-time data, alerts, notifications, sales strategy, business development, relationships, efficiency, productivity, chairside, reps, field work, customer service, follow-up, communication, notes, voice input, AI assistant, tasks, scheduling, opportunity tracking, cross-selling, upselling, revenue growth, cost of acquisition, profitability, margins, scalability, digital workflow, implants, implant workflow, abutments, milling, PM7, Programill 7, Ivotion, zirconia, emax, wet milling, dry milling, calibration, CAM software, Hyperdent, Exocad, 3Shape, Dental Wings, intraoral scanner, IOS, FDA compliance, 510k, validation, plug and play, PnP, manufacturing, quality control, OEM, tie bases, blanks, custom abutments, stock abutments, workflow control, turnaround time, in-house production, outsourcing, price pressure, industry trends, collaboration, partnership, innovation, materials, CeramArt, characterization, aesthetics, removable, fixed, digital dentures, lab efficiency, automation tools, future tech, AI in dentistry, global industry, Europe labs, US labs, Canada, Australia, scaling, entrepreneurship, craftsmanship, education, training, lab life, dental community, networking, Lab Day energy</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>When it comes to digital dentures, design is easy—manufacturing is where things get messy.</h3>

<h3>That’s why the Elevate Denture Solution brings it all together. Built by <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland DGSHAPE</a>, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>, and <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology Group</a>, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.</h3>

<h3>Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.</h3>

<p>&quot;Live&quot; from the Ivoclar ballroom at Lab Day 2026, Elvis and Barb dives into conversations that perfectly capture what this industry is all about—innovation, relationships, and a whole lot of nerding out.</p>

<p>We kick things off with <strong>Frederic Rapp</strong>, who went from growing up in his dad’s basement lab in France to scaling it into one of the largest labs in Europe. After selling the business, he found his way back into the industry through innovation—helping labs unlock the gold mine sitting inside their own data with <a href="https://www.icortica.com/" rel="nofollow">icortica</a>. From dashboards to AI-driven insights and even voice-activated notes in the parking lot, it’s all about working smarter, not harder… and maybe not looking like an idiot when you walk into a doctor’s office.</p>

<p>Then things shift to a great partnership with <strong>Casey Baldwin</strong> and <strong>Darin Lockaby</strong>, where we get into a seriously cool collaboration between <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> and <a href="https://www.dess-usa.com/" rel="nofollow">DESS</a>. Think plug-and-play workflows that let labs mill their own abutments in-house—FDA compliant, streamlined, and actually simple. With margins tighter than ever, this kind of control over production isn’t just nice… it’s becoming necessary.</p>

<p>From scaling labs to scaling data, from implants to AI, this episode is packed with insight, laughs, and a clear message: the labs that embrace technology (without losing the human touch) are the ones that are going to win.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guests: Casey Baldwin, Darin Lockaby, and Frederic Rapp.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<h3>Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah!</h3>

<h3>If you’re passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I’m honored to be part of <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s development team introducing a powerful new stain and glaze system featuring Structure Paste, I<a href="https://www.ivoclar.com/en_us/products/veneering-materials/ips-e.max-ceram-art" rel="nofollow">PS e.max Ceram Art</a>. Create stunning depth and lifelike color in as little as one firing.</h3>

<h3>Let’s continue to innovate, simplify, and create meaningful change—one smile at a time.</h3>

<hr>

<h3>When it comes to digital dentures, design is easy—manufacturing is where things get messy.</h3>

<h3>That’s why the Elevate Denture Solution brings it all together. Built by <a href="https://www.rolanddga.com/applications/dental-cad-cam" rel="nofollow">Roland DGSHAPE</a>, <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>, and <a href="https://www.follow-me-tech.com/" rel="nofollow">FOLLOW-ME! Technology Group</a>, it combines machine, materials, and CAM into one fully optimized workflow—so you get consistent, high-quality results without the guesswork.</h3>

<h3>Want to simplify production and scale with confidence? Check it out at rollanddga.com/elevate.</h3>

<p>&quot;Live&quot; from the Ivoclar ballroom at Lab Day 2026, Elvis and Barb dives into conversations that perfectly capture what this industry is all about—innovation, relationships, and a whole lot of nerding out.</p>

<p>We kick things off with <strong>Frederic Rapp</strong>, who went from growing up in his dad’s basement lab in France to scaling it into one of the largest labs in Europe. After selling the business, he found his way back into the industry through innovation—helping labs unlock the gold mine sitting inside their own data with <a href="https://www.icortica.com/" rel="nofollow">icortica</a>. From dashboards to AI-driven insights and even voice-activated notes in the parking lot, it’s all about working smarter, not harder… and maybe not looking like an idiot when you walk into a doctor’s office.</p>

<p>Then things shift to a great partnership with <strong>Casey Baldwin</strong> and <strong>Darin Lockaby</strong>, where we get into a seriously cool collaboration between <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> and <a href="https://www.dess-usa.com/" rel="nofollow">DESS</a>. Think plug-and-play workflows that let labs mill their own abutments in-house—FDA compliant, streamlined, and actually simple. With margins tighter than ever, this kind of control over production isn’t just nice… it’s becoming necessary.</p>

<p>From scaling labs to scaling data, from implants to AI, this episode is packed with insight, laughs, and a clear message: the labs that embrace technology (without losing the human touch) are the ones that are going to win.</p>

<h3>Join us at <a href="https://exocad.com/insights-2026" rel="nofollow">exocad Insights 2026</a>, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting.</h3>

<h3>Barb and Elvis will be on site bringing you exclusive interviews, plus don’t miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars.</h3>

<h3>Tickets are limited. Visit exocad.com/insights-2026 and use code <strong>VFTBPalma15</strong> for 15% off.</h3><p>Special Guests: Casey Baldwin, Darin Lockaby, and Frederic Rapp.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>357: Jim Thacker is Doing Things Differently at Utah Valley Dental Lab</title>
  <link>https://www.voicesfromthebench.com/357</link>
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  <pubDate>Mon, 27 Jan 2025 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
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  <itunes:episode>357</itunes:episode>
  <itunes:title>Jim Thacker is Doing Things Differently at Utah Valley Dental Lab</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week we meet ONE of the owners of Utah Valley Dental Lab, Jim Thacker. Jim talks about marrying into the dental lab, how they are known for high end esthetics that still does mostly hand waxing, and how they grew the business through referrals and continuing education.</itunes:subtitle>
  <itunes:duration>1:04:43</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;h3&gt;Make sure you visit &lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; at &lt;a href="https://lmtmag.com/lmtlabday" target="_blank" rel="nofollow noopener"&gt;LMT Lab Day Chicago 2025&lt;/a&gt;. Ivoclar will be in their usual spot at Grand Ballroom A&amp;amp;B in the East Tower, on the Gold Level. Right across from the registration desk.&lt;/h3&gt;

&lt;h3&gt;&lt;a href="https://lmtmag.com/ivoclar" target="_blank" rel="nofollow noopener"&gt;Register today!&lt;/a&gt;&lt;/h3&gt;

&lt;h3&gt;Make sure you come see VOICES FROM THE BENCH recording from the Ballroom all weekend!&lt;/h3&gt;

&lt;p&gt;Attend the 99th Annual &lt;a href="https://cal-lab.org/" target="_blank" rel="nofollow noopener"&gt;Cal-Lab Meeting&lt;/a&gt; Feb 20 &amp;amp; 21 at the Swissôtel in Chicago. (Connected to the Hyatt and Lab Day)&lt;br&gt;
Elvis &amp;amp; Barb will be *recording there Thursday night during the "Cocktail Hour" from 4:00 to 6:30 *&lt;br&gt;
Register today: &lt;a href="https://cal-lab.org/annual-meeting" target="_blank" rel="nofollow noopener"&gt;https://cal-lab.org/annual-meeting&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;This week we had the pleasure of speaking with Jim Thacker, the owner of &lt;a href="https://www.utahvalleydentallab.com/" target="_blank" rel="nofollow noopener"&gt;Utah Valley Dental Lab&lt;/a&gt;, who shared his inspiring journey from finance to dental lab ownership.&lt;/p&gt;

&lt;p&gt;Jim began his career in finance, working at Wells Fargo before marrying into a family that owned a dental lab. Initially brought in to handle the business side of things, Jim quickly became immersed in the world of dental aesthetics. Over the years, he has transformed Utah Valley Dental Lab from a small local lab into a thriving business with 123 employees, 40 of whom are also owners. This unique employee ownership model fosters a strong sense of collaboration and commitment among the staff, ensuring that everyone has a vested interest in the lab's success.&lt;/p&gt;

&lt;p&gt;One of the most fascinating aspects of Jim's approach is his focus on high-end aesthetics and the importance of peer referrals in growing the business. He emphasizes that there’s nothing more effective than word-of-mouth marketing in the dental industry. By building strong relationships with their clients, Jim and his team have established Utah Valley Dental Lab as a go-to resource for aesthetic and implant dentistry. He believes in the importance of kindness and fostering a culture where employees feel valued and invested in their work. Jim Thacker's insights into running a successful dental lab highlight the significance of employee ownership, relationship building, and a focus on aesthetics in the dental industry.&lt;/p&gt;

&lt;h3&gt;You are invited to &lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt;’s IPS e.max Panel Discussion Friday, February 22nd stating at 3:00 at LMT Lab Day in Chicago.  Our very own Barb Warner will be on stage with Jessica Birrell, Stephenie Goddard, Mike Roberts, Jed Archibald and Dr. Ken Malament as they dive into the world of e.max.  After the panel discussion, Ivoclar will host a Happy Hour to commemorate this 20-year milestone.  So, please join us by registering at Labday.com/Ivoclar.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Make sure you visit &lt;a href="https://www.aidite.com/" target="_blank" rel="nofollow noopener"&gt;Aidite&lt;/a&gt; at Booth E-26 during your visit at &lt;a href="https://lmtmag.com/lmtlabday" target="_blank" rel="nofollow noopener"&gt;LMT Lab Day Chicago&lt;/a&gt;! They will be there showcasing their exciting new products and cutting-edge solutions in digital dentistry. Attendees can explore hands-on demonstrations of &lt;a href="https://www.aidite.com/detail/materials/Biomic_Stain_Glaze_130_2.html" target="_blank" rel="nofollow noopener"&gt;Biomic stain &amp;amp; glaze&lt;/a&gt; techniques  and some of their other innovative technologies. Aidite will also host engaging lectures in Grand Suite 2, East Tower, covering topics such as &lt;a href="https://www.aidite.com/detail/materials/EZneer_113_2.html" target="_blank" rel="nofollow noopener"&gt;EZneer&lt;/a&gt;, &lt;a href="https://www.aidite.com/detail/materials/3D_Pro_Zir_111_2.html" target="_blank" rel="nofollow noopener"&gt;3D Pro-Zir,&lt;/a&gt; Digital Dentures, and their &lt;a href="https://www.aiditecloud.com/" target="_blank" rel="nofollow noopener"&gt;Aidite Cloud design service&lt;/a&gt;. Even before you go, you can stay updated by following &lt;a href="https://www.instagram.com/aiditenorthamerica/" target="_blank" rel="nofollow noopener"&gt;@AiditeNorthAmerica&lt;/a&gt; on all social media platforms. Don’t miss the opportunity to see how Aidite is shaping the future of dental labs!  Special Guest: Jim Thacker.&lt;/h3&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, marriage, owners, utah, finance, culture, payroll, scheduling, journey, veneers, covid growth, hiring, training, hand waxing, impressions, relationship business, new doctors, posterior, designers, dso, employee owned, podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<h3>Make sure you visit <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> at <a href="https://lmtmag.com/lmtlabday" rel="nofollow">LMT Lab Day Chicago 2025</a>. Ivoclar will be in their usual spot at Grand Ballroom A&amp;B in the East Tower, on the Gold Level. Right across from the registration desk.</h3>

<h3><a href="https://lmtmag.com/ivoclar" rel="nofollow">Register today!</a></h3>

<h3>Make sure you come see VOICES FROM THE BENCH recording from the Ballroom all weekend!</h3>

<p>Attend the 99th Annual <a href="https://cal-lab.org/" rel="nofollow">Cal-Lab Meeting</a> Feb 20 &amp; 21 at the Swissôtel in Chicago. (Connected to the Hyatt and Lab Day)<br>
Elvis &amp; Barb will be *recording there Thursday night during the &quot;Cocktail Hour&quot; from 4:00 to 6:30 *<br>
Register today: <a href="https://cal-lab.org/annual-meeting" rel="nofollow">https://cal-lab.org/annual-meeting</a></p>

<p>This week we had the pleasure of speaking with Jim Thacker, the owner of <a href="https://www.utahvalleydentallab.com/" rel="nofollow">Utah Valley Dental Lab</a>, who shared his inspiring journey from finance to dental lab ownership.</p>

<p>Jim began his career in finance, working at Wells Fargo before marrying into a family that owned a dental lab. Initially brought in to handle the business side of things, Jim quickly became immersed in the world of dental aesthetics. Over the years, he has transformed Utah Valley Dental Lab from a small local lab into a thriving business with 123 employees, 40 of whom are also owners. This unique employee ownership model fosters a strong sense of collaboration and commitment among the staff, ensuring that everyone has a vested interest in the lab&#39;s success.</p>

<p>One of the most fascinating aspects of Jim&#39;s approach is his focus on high-end aesthetics and the importance of peer referrals in growing the business. He emphasizes that there’s nothing more effective than word-of-mouth marketing in the dental industry. By building strong relationships with their clients, Jim and his team have established Utah Valley Dental Lab as a go-to resource for aesthetic and implant dentistry. He believes in the importance of kindness and fostering a culture where employees feel valued and invested in their work. Jim Thacker&#39;s insights into running a successful dental lab highlight the significance of employee ownership, relationship building, and a focus on aesthetics in the dental industry.</p>

<h3>You are invited to <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s IPS e.max Panel Discussion Friday, February 22nd stating at 3:00 at LMT Lab Day in Chicago.  Our very own Barb Warner will be on stage with Jessica Birrell, Stephenie Goddard, Mike Roberts, Jed Archibald and Dr. Ken Malament as they dive into the world of e.max.  After the panel discussion, Ivoclar will host a Happy Hour to commemorate this 20-year milestone.  So, please join us by registering at Labday.com/Ivoclar.</h3>

<hr>

<h3>Make sure you visit <a href="https://www.aidite.com/" rel="nofollow">Aidite</a> at Booth E-26 during your visit at <a href="https://lmtmag.com/lmtlabday" rel="nofollow">LMT Lab Day Chicago</a>! They will be there showcasing their exciting new products and cutting-edge solutions in digital dentistry. Attendees can explore hands-on demonstrations of <a href="https://www.aidite.com/detail/materials/Biomic_Stain_Glaze_130_2.html" rel="nofollow">Biomic stain &amp; glaze</a> techniques  and some of their other innovative technologies. Aidite will also host engaging lectures in Grand Suite 2, East Tower, covering topics such as <a href="https://www.aidite.com/detail/materials/EZneer_113_2.html" rel="nofollow">EZneer</a>, <a href="https://www.aidite.com/detail/materials/3D_Pro_Zir_111_2.html" rel="nofollow">3D Pro-Zir,</a> Digital Dentures, and their <a href="https://www.aiditecloud.com/" rel="nofollow">Aidite Cloud design service</a>. Even before you go, you can stay updated by following <a href="https://www.instagram.com/aiditenorthamerica/" rel="nofollow">@AiditeNorthAmerica</a> on all social media platforms. Don’t miss the opportunity to see how Aidite is shaping the future of dental labs!</h3><p>Special Guest: Jim Thacker.</p>]]>
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    <![CDATA[<h3>Make sure you visit <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> at <a href="https://lmtmag.com/lmtlabday" rel="nofollow">LMT Lab Day Chicago 2025</a>. Ivoclar will be in their usual spot at Grand Ballroom A&amp;B in the East Tower, on the Gold Level. Right across from the registration desk.</h3>

<h3><a href="https://lmtmag.com/ivoclar" rel="nofollow">Register today!</a></h3>

<h3>Make sure you come see VOICES FROM THE BENCH recording from the Ballroom all weekend!</h3>

<p>Attend the 99th Annual <a href="https://cal-lab.org/" rel="nofollow">Cal-Lab Meeting</a> Feb 20 &amp; 21 at the Swissôtel in Chicago. (Connected to the Hyatt and Lab Day)<br>
Elvis &amp; Barb will be *recording there Thursday night during the &quot;Cocktail Hour&quot; from 4:00 to 6:30 *<br>
Register today: <a href="https://cal-lab.org/annual-meeting" rel="nofollow">https://cal-lab.org/annual-meeting</a></p>

<p>This week we had the pleasure of speaking with Jim Thacker, the owner of <a href="https://www.utahvalleydentallab.com/" rel="nofollow">Utah Valley Dental Lab</a>, who shared his inspiring journey from finance to dental lab ownership.</p>

<p>Jim began his career in finance, working at Wells Fargo before marrying into a family that owned a dental lab. Initially brought in to handle the business side of things, Jim quickly became immersed in the world of dental aesthetics. Over the years, he has transformed Utah Valley Dental Lab from a small local lab into a thriving business with 123 employees, 40 of whom are also owners. This unique employee ownership model fosters a strong sense of collaboration and commitment among the staff, ensuring that everyone has a vested interest in the lab&#39;s success.</p>

<p>One of the most fascinating aspects of Jim&#39;s approach is his focus on high-end aesthetics and the importance of peer referrals in growing the business. He emphasizes that there’s nothing more effective than word-of-mouth marketing in the dental industry. By building strong relationships with their clients, Jim and his team have established Utah Valley Dental Lab as a go-to resource for aesthetic and implant dentistry. He believes in the importance of kindness and fostering a culture where employees feel valued and invested in their work. Jim Thacker&#39;s insights into running a successful dental lab highlight the significance of employee ownership, relationship building, and a focus on aesthetics in the dental industry.</p>

<h3>You are invited to <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a>’s IPS e.max Panel Discussion Friday, February 22nd stating at 3:00 at LMT Lab Day in Chicago.  Our very own Barb Warner will be on stage with Jessica Birrell, Stephenie Goddard, Mike Roberts, Jed Archibald and Dr. Ken Malament as they dive into the world of e.max.  After the panel discussion, Ivoclar will host a Happy Hour to commemorate this 20-year milestone.  So, please join us by registering at Labday.com/Ivoclar.</h3>

<hr>

<h3>Make sure you visit <a href="https://www.aidite.com/" rel="nofollow">Aidite</a> at Booth E-26 during your visit at <a href="https://lmtmag.com/lmtlabday" rel="nofollow">LMT Lab Day Chicago</a>! They will be there showcasing their exciting new products and cutting-edge solutions in digital dentistry. Attendees can explore hands-on demonstrations of <a href="https://www.aidite.com/detail/materials/Biomic_Stain_Glaze_130_2.html" rel="nofollow">Biomic stain &amp; glaze</a> techniques  and some of their other innovative technologies. Aidite will also host engaging lectures in Grand Suite 2, East Tower, covering topics such as <a href="https://www.aidite.com/detail/materials/EZneer_113_2.html" rel="nofollow">EZneer</a>, <a href="https://www.aidite.com/detail/materials/3D_Pro_Zir_111_2.html" rel="nofollow">3D Pro-Zir,</a> Digital Dentures, and their <a href="https://www.aiditecloud.com/" rel="nofollow">Aidite Cloud design service</a>. Even before you go, you can stay updated by following <a href="https://www.instagram.com/aiditenorthamerica/" rel="nofollow">@AiditeNorthAmerica</a> on all social media platforms. Don’t miss the opportunity to see how Aidite is shaping the future of dental labs!</h3><p>Special Guest: Jim Thacker.</p>]]>
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