Make sure you visit Ivoclar at LMT Lab Day Chicago 2025. Ivoclar will be in their usual spot at Grand Ballroom A&B in the East Tower, on the Gold Level. Right across from the registration desk.

Register today!

Make sure you come see VOICES FROM THE BENCH recording from the Ballroom all weekend!

Attend the 99th Annual Cal-Lab Meeting Feb 20 & 21 at the Swissôtel in Chicago. (Connected to the Hyatt and Lab Day)
Elvis & Barb will be *recording there Thursday night during the "Cocktail Hour" from 4:00 to 6:30 *
Register today: https://cal-lab.org/annual-meeting

This week we had the privilege of sitting down with the dynamic team from Amann Girrbach. We kicked off the conversation with CEO Keith Clements, who shared his remarkable journey to AG. With over 20 years of experience in the dental sector, Keith transitioned from semi-retirement to leading Amann Girrbach, emphasizing the importance of a strong distribution model, highlighting the company's commitment to building trust with their dealer partners.

Director of Operations Nick Pizzo followed up with insights into his extensive background in supply chain and logistics. After spending over a decade with Amazon, Nick brings to the company unmatched customer service experience.

Industry veteran Maurice "Mo" Whitlock, who has been with AG for nearly a decade, brought a wealth of knowledge to the discussion. He emphasized the importance of customer experience with the motto "The relationship to me starts after the sale." This sentiment resonates deeply in a market where service can make or break a company’s reputation.

Throughout the episode, the team discussed the innovative changes they are implementing to enhance customer service. From remote repairs utilizing high-resolution cameras to a focus on technician training, AG is setting new standards in the dental milling space. Keith shared their vision of creating a customer-centric approach, all while celebrating every mill install they do.

This episode is not just about the products; it's about the passion and commitment behind them.

You are invited to Ivoclar’s IPS e.max Panel Discussion Friday, February 22nd stating at 3:00 at LMT Lab Day in Chicago. Our very own Barb Warner will be on stage with Jessica Birrell, Stephenie Goddard, Mike Roberts, Jed Archibald and Dr. Ken Malament as they dive into the world of e.max. After the panel discussion, Ivoclar will host a Happy Hour to commemorate this 20-year milestone. So, please join us by registering at Labday.com/Ivoclar.

Make sure you visit Aidite at Booth E-26 during your visit at LMT Lab Day Chicago! They will be there showcasing their exciting new products and cutting-edge solutions in digital dentistry. Attendees can explore hands-on demonstrations of Biomic stain & glaze techniques and some of their other innovative technologies. Aidite will also host engaging lectures in Grand Suite 2, East Tower, covering topics such as EZneer, 3D Pro-Zir, Digital Dentures, and their Aidite Cloud design service. Even before you go, you can stay updated by following @AiditeNorthAmerica on all social media platforms. Don’t miss the opportunity to see how Aidite is shaping the future of dental labs!

Special Guests: Keith Clements, Maurice “Mo” Whitlock, CDT, and Nick Pizzo.

Make sure you visit Ivoclar at LMT Lab Day Chicago 2025. Ivoclar will be in their usual spot at Grand Ballroom A&B in the East Tower, on the Gold Level. Right across from the registration desk.

Register today!

Make sure you come see VOICES FROM THE BENCH recording from the Ballroom all weekend!

Attend the 99th Annual Cal-Lab Meeting Feb 20 & 21 at the Swissôtel in Chicago. (Connected to the Hyatt and Lab Day)
Elvis & Barb will be *recording there Thursday night during the "Cocktail Hour" from 4:00 to 6:30 *
Register today: https://cal-lab.org/annual-meeting

This week we had the pleasure of speaking with Ryan McEachern, the Director of Technical Support and Installations at Zubler USA. As a second-generation dental technician, Ryan has a wealth of experience and knowledge in the dental industry, having started his career in a large lab in California. His journey led him to Zubler, where he plays a crucial role in bringing innovative products to the market.

Zubler USA is known for its high-quality dental equipment, including advanced milling machines and ceramic ovens. Ryan shared insights into how these products are designed to improve efficiency and quality in dental labs. One of the standout features of their ceramic oven, the VARIO 230, is its ability to provide even heating and cooling, which is essential for ensuring the integrity of dental materials. This technology allows dental technicians to produce better results while minimizing the risk of fractures in their work.

Another exciting aspect of the conversation was the discussion around zirconia materials. Ryan revealed that Zubler's 3:45 zirconia can be centered in just four hours, making it one of the fastest options available in the industry. This innovation not only saves time but also enhances productivity in dental labs, allowing technicians to meet the demands of their patients more effectively.

Customer service is a core value at Zubler USA, and Ryan emphasized the importance of being an extension of their customers. By providing top-notch support and training, Zubler ensures that dental technicians have the resources they need to succeed. This commitment to customer satisfaction sets Zubler apart in a competitive market.

You are invited to Ivoclar’s IPS e.max Panel Discussion Friday, February 22nd stating at 3:00 at LMT Lab Day in Chicago. Our very own Barb Warner will be on stage with Jessica Birrell, Stephenie Goddard, Mike Roberts, Jed Archibald and Dr. Ken Malament as they dive into the world of e.max. After the panel discussion, Ivoclar will host a Happy Hour to commemorate this 20-year milestone. So, please join us by registering at Labday.com/Ivoclar.

Make sure you visit Aidite at Booth E-26 during your visit at LMT Lab Day Chicago! They will be there showcasing their exciting new products and cutting-edge solutions in digital dentistry. Attendees can explore hands-on demonstrations of Biomic stain & glaze techniques and some of their other innovative technologies. Aidite will also host engaging lectures in Grand Suite 2, East Tower, covering topics such as EZneer, 3D Pro-Zir, Digital Dentures, and their Aidite Cloud design service. Even before you go, you can stay updated by following @AiditeNorthAmerica on all social media platforms. Don’t miss the opportunity to see how Aidite is shaping the future of dental labs!

Special Guest: Ryan McEachern .

Photogrammetry is not new to dental. Years ago Kamil Zborowski brought the first units to the United States and even that first case worked perfectly. Growing up in labs, Kamil got into technology very early and was fascinated by the workflow. Not knowing removables, photogrammetry was his entrance to full arch implant workflows. Kamil comes on to talk about the history of the cameras starting with PIC and iCAM, how and why the system works, integrating it with your 3shape or exocad, and how to go about getting into getting your own camera. Kamil now owns WTI Dental Concepts and can help any lab or practice make the move to a more digital workflow.

Tupel 3D Implant Marker: https://tupel3dinfo.com/

Listen to John Wilson from Sunrise Dental Lab and take your own lab to the next level by getting in on some of Ivoclar's End of the Year deals on equipment. If you are looking for your first or looking to expand your capabilities, Ivoclar has just what you need at a time where it's best to invest. Head over to Ivolcar.com or contact your local rep for all the deals today. Don't let the new year come thinking you should have bettered your lab.

Special Guest: Kamil Zborowski.

Elvis & Barb will be recording all weekend long at the Preat Booth

For VFTB Listeners ONLY! Enter VOICES as the "discount code" when checking out and receive $50 off the registration fee! Offer good until Midnight on July 4th!

Dustin Osburn is from a small town in Arkansas. After finding his way to a dental lab, he quickly excelled to become the removable manager. When that lab got bought out by National Dentex, Dustin was recruited to be the "go-to" trainer for every NDX around the country. After a time running another lab, COVID hit. Dustin and his family had to switch gears and decided to control their own future. With a talent for welding, Dustin converted a van into a mobile removable lab that allows him to service surrounding towns and offer a service that no other lab can offer.

Look no further for your design or milling needs other than right here in our galaxy. Alien Milling Technologies is a cutting-edge Dental Milling Center known for using the latest methods and technologies in milling top dental prosthetics. They can help your lab by milling everything, like crowns, abutments, partials, guards, titanium bars, and even digital dentures. Best part is that they are all milled right here in the USA. Plus they also provide the same zirconia they mill in-house. Give them a call at 844-ZIRCONIA or visit them at alienmilling.com.

The Asiga MAX, the world’s most advanced lab 3D printer, offers exceptional productivity. Well over 400 labs in the U.S. can attest to its accuracy, speed and precision. With 62 micron Print Precision, the Max is optimized for both dental lab or clinic environments. Its exclusive SPS™ Smart-Positioning-System Technology guarantees every layer is formed accurately, resulting in consistent results in any environment, and its single Point Calibration makes calibration extremely accurate and fast.

As an Open Material System, you can print any suitable resin from any material manufacturer. Your choice, no strings. The Max also features the Fastest Material Changeover of any 3D printer. Labs LOVE this! Change completely from one print resin to another in under 30 seconds.

All this and the finest, most dependable technical support staff in the dental lab industry.

Call Whip Mix today or visit whipmix.com to find out more about the Asiga Max!

Special Guest: Dustin Osburn CDT.