This week, Elvis and Barb sit down with Lori Margiotta, the founder of Bookkeeper for Dentists, to talk about how labs and dental offices can grow together by focusing on one key number: case acceptance. Lori shares her journey from high school “recall girl” to practice manager, lab sales rep, and now consultant helping dental offices understand their business metrics.

She breaks down how labs can help their clients track simple data like lab expenses and unbooked treatment to reveal hidden opportunities. With decades in the dental industry, Lori shows that when dentists increase their case acceptance, everyone wins — including the labs. From real-world examples to actionable advice (and a few laughs along the way), this episode is all about bridging the gap between the front desk and the bench.

Check out Lori's On Demand Webinar: Want More Cases? Just Ask This One Question
https://us02web.zoom.us/webinar/register/WN_xNRsVE85Ql6PNa-weLkhPw

Looking for a way to unlock the full potential of your digital dentistry workflow. Take it from Elise Heathcote, associate manager of digital services with Ivoclar. This is all about the Cam Academy. They have a new in-person training experience designed specifically for dental technicians. This hands-on course explores the full potential of programmable Cam software, helping you take your digital workflow to the next level. Learn directly from Ivoclar experts, refine your skills and bring new precision and efficiency to your lab. Cam Academy is more than a course. It's your next step in digital excellence. To reserve your spot, visit the Ivoclar Academy website or contact your local Ivoclar sales representative today.

Special Guest: Lori Margiotta.

First up is dental technician that is working on business development at Nobel Biocare, Chuck Genco. Chuck is 35 year veteran in various dental labs. He's now with Nobel Biocare helping them create a solution based digital workflow with a emphasis on "time to teeth". He talks about his journey, his role at Nobel, and what some interesting things they are working on.

Then we talk to two friends in Spain, from Syria, working in Sweden. Yousef Ibrahim is a ceramist. Maher Al Hanfeish is the cad/cam technician. After leaving Syria, they both found their way to the same lab in Sweden and have been friends ever since. They talk about their journey into the lab, getting to Sweden, and their daily life in a lab.

As a special BONUS, we talk to the Chair of the Foundation for Dental Laboratory Technology, Jen Ludwig and the Executive Director, Lindsey Rowan. They both come on to talk about the upcoming Race for the Future happening on September 15th, 2024 in Fort Worth, Texas.

Join the Race: https://fdlt.memberclicks.net/donor-form

DONATE TODAY: https://fortworth.californiatriathlon.org/Race/Register/?raceId=99407

Introducing Ivotion Digital Dentures from Ivoclar – Experience unparalleled precision and efficiency with Ivoclar‘s state-of-the-art digital denture workflow.

Ivotion is available in their patent pending monolithic disc that combines denture base and tooth materials in one seamless puck. Or if you lab needs more flexibility, Ivotion is also available as stand-alone discs - Ivotion Base, Dent and Dent Multi all in 98mm width to fit your favorite milling machine.

With Ivotion you can streamline your lab’s processes, reduce production time, and enhance patient satisfaction. Elevate your lab's capabilities with Ivotion Digital Dentures – where innovation meets perfection. Discover the future of dentures today with Ivoclar." Thanks for your continued support of the podcast Ivoclar.

Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best.

Special Guests: Chuck Genco, Jennifer Ludwig, CDT, Lindsey Rowan, Maher Al Hanfeish , and Yousef Ibrahim.

There are 3D Print resins for models that do a decent job, then there is Whip Mix VeriModel OS.

Dr. Michael Scherer, a prosthodontist from Sonora, CA says “Whip Mix VeriModel OS is one of the finest model resins I have ever worked with. It’s amazing”.

The popular resins offer the dental laboratory a high quality, smooth surface finish, extreme precision, reliable accuracy, and fine detail. They can be used in 385 and 405 nanometer printers, and are compatible with silicone-base separators. VeriModel OS print resins are available in Ivory, Golden Brown, Grey, and White colors for any model application.

For more information, call (800) 626-5651, or visit www.whipmix.com.

Did you know that most inLab MCX5 users that have ordered burs from Gro3X once, keep on ordering Gro3X burs over and over again? Because Gro3X burs are engineered by some of the folks who have been providing burs to some of the largest US production labs for years.

Did you also know, that most Roland and DGShape users have no idea what they are missing out?

To give Roland and DGSHAPE users the opportunity to find out for themselves how good Gro3X burs work also for their machines, Gro3X is now offering a BUY 3, GET 2 BURS FREE special. This is exclusively for Voices From The Bench listeners.

Simply go to the Gro3X website at gro3x.com click on burs, then select Roland & DGSHAPE. Add five burs of your choice to your cart, click on CHECK-OUT, enter discount code B3G2Burs and check out.

Is your lab in a position to take on new customers? Do you have the capacity to service more doctors? AmericaSmiles has helped hundreds of labs across the country to acquire new dental accounts.They're the biggest name in Dental Laboratory marketing. Don't waste time mailing and calling hundreds of doctors just to see poor results and hear overwhelming rejection. Let AmericaSmiles do all the heavy lifting for you. For just $195 a month, the AmericaSmiles One Voice program will help you skip to the front of the line. They'll prospect your local or target area, produce your creative marketing, and do all of the cold calling to leave you with extremely qualified appointments; guaranteed to help you find your ideal clients and grow your business.

Visit AmericaSmiles.net/One-Voice to learn more about how you can increase your lab's bottom line. Use promo code VOICESFROMTHEBENCH during checkout to qualify for a month-to-month agreement enabling you the freedom to cancel the marketing service any time! If you’d like to speak with an agent who can answer your questions about a time-tested, completely done-for-you approach to marketing, please call 708 279 9031. Join AmericaSmiles One Voice today - Getting new dentists to try your lab has never been easier.

Special Guest: Lauren Crowe.

Denture Babes website

The first 500 orders placed between November 1st and November 14th will all get a FREE LIMITED EDITION Metallic Voices From the Bench sticker!

Swiss School of Prosthetics 2022 course dates!

Gro3X is a dental supply, service, and marketing company. It is to help dental labs, and especially small labs to lower their cost for supplies, provide business opportunities, and generate growth. They carry amazing zirconia burs and their “rainbow burs” for PMMA and TriLor are top-notch. They also carry zirconia from Aidite, a wide range of Harvest Dental products, and different 3D print resins.

What’s really cool about Gro3X is, that you can join their Gro3X Family program for only 99 cents. This will then give you an additional 10% discount on all of their supplies and even their CAD/CAM design and fabrication services.

Get a 3-months trial membership with Gro3X Family now for only $0.99 and receive 3 Shade Peg Shots - free of charge.

Just go to www.gro3x.com and add Gro3X Family to your cart, then add 3- Shade Peg Shots of 3cc each to your cart and go to check out, enter discount code VFTB for Voices From The Bench and check out.

There are 3D Print resins for models that do a decent job, then there is Whip Mix VeriModel OS.

Dr. Michael Scherer, a prosthodontist from Sonora, CA says “Whip Mix VeriModel OS is one of the finest model resins I have ever worked with. It’s amazing”.

The popular resins offer the dental laboratory a high quality, smooth surface finish, extreme precision, reliable accuracy, and fine detail. They can be used in 385 and 405 nanometer printers, and are compatible with silicone-base separators. VeriModel OS print resins are available in Ivory, Golden Brown, Grey, and White colors for any model application.

For more information, call (800) 626-5651, or visit www.whipmix.com.

Have you seen the high prices of precious metal these days? They are close to record highs on gold and palladium. With those high precious metal prices, you are paying a high cost for your alloys. We know that you are using less Precious metal in your lab these days, but if you send in half of what you sent in 5 years ago ,your scrap return will be higher than it was 5 years ago ,because of the high PM prices . You owe it to yourself to find a trusted, reputable refining company.

Look no further! Kulzer refining has been tested, trusted and reputable for over 100 years. They burn, melt and assay all under one roof at their state-of-the-art refining facility in Wartburg Tennessee. They have doubled their production capacity to ensure your scrap return within 2 weeks.

With all the non-precious material that has become present in today’s restorations it is important that we ensure the assay sample is homogenous. At Kulzer, they take the extra step to X-ray the top and bottom after they melt the bar to make sure the precious metal percentages--- are the same. If not, copper is added until they are positive the bar is homogeneous. We know this step is very important to get a precise assay result.

Their reimbursement to the customer is after our 10% refining fee. They have zero additional fees. If you need any free shipping containers, which contain a UPS prepaid, full insured label, please visit mydental360.com/refining or call the Director of Precious Metal Refining, Tony Circelli, directly at (914) 906-1843.

Special Guests: Andy Stark and Todd Blankenbecler.