Then things shifted from mills to maintenance with Rebekah Serrago and Chris Wilson from Garland Dental Services. What started decades ago as a garage-based repair business fixing handpieces has grown into one of the industry’s best-kept secrets for equipment sales, service, and support. Rebekah shares the story of growing up folding flyers for her father’s repair company before eventually becoming CEO and expanding Garland into a massive online sales and service operation supporting everything from ovens to mills. Chris joins in to talk preventative maintenance, service certifications, keeping ancient ovens alive, and why labs desperately need dealers that actually understand the equipment they sell. It’s equal parts family-business story, repair shop wisdom, and hilarious behind-the-scenes dental lab banter.

Finally, the future officially arrived when the podcast crew sat down with Antoine Coppens from Relu and orthodontic lab owner Christian Saurman of New England Orthodontic Laboratory. What started as four engineering students experimenting with AI in Belgium somehow turned into fully automated dental workflows capable of designing surgical guides, night guards, models, and restorations in minutes. The conversation explores how AI is reshaping lab workflows, reducing manual design time, integrating directly into LMS systems, and even learning individual lab preferences. Christian explains how his custom-built orthodontic lab management system helped eliminate workflow chaos and automate huge portions of production, while Antoine gives a fascinating look into where dental AI is headed next. Between AI-generated appliances, automated scan checks, and self-learning workflows, this episode feels less like science fiction and more like a preview of what labs will look like over the next five years.

Special Guests: Antoine Coppens, Chris Wilson, Christian Saurman, Rebekah Serrago, and Tony Aliatim.

So when we got an email from the creators of a device that Elvis uses all the time asking to be on the podcast, we jumped at the opportunity. Luckly we were all going to be at the Cal-Lab Association meeting that happens the same week at Lab Day Chicago. This time, Elvis sits down with Danny Yao and Dr. Russell Crockett. Danny has a long history in sales with implants and full arch workflows. Dr. Crockett is a practicing Prosthodontist that loves to design better ways to do dentistry. Meeting awhile ago, Danny saw Dr. Crockett’s prototype for a way to get accurate full arch records using just an iOS scanner. Together they created OptiSplint and ArchTracer. Simply put, they screw onto MUAs, lute together, and you can get a series of scans pretty much guaranteed to perfect. Want to know more about this amazing workflow? Take a listen as we dive deeper into all that Digital Arches does.

Take it from Laura Prosser, the digital marketing manager for Ivoclar North America. She would like to invite you to start following them on Instagram. It's your chance to obtain exclusive updates on product announcements, industry news, upcoming educational events, and heartwarming stories about our local team and industry professionals. Let's get social together. Simply start following us on Instagram @Ivoclar.na. We'll see you there.

Are you a dental lab in need of more talent to improve your bottom line and keep production on schedule? Are you a dental tech with great skills but feel you're being limited at your current lab? Well, the answer is here and this is precisely why WIN WIN GO was created. The dental lab and dental tech community needed a place where labs and technicians can meet, talk about their needs and connect in ways that foster a win win outcome. As a tech. If you're ready to make a change, thinking about moving in the next year or just curious what's out there, sign up today. It's totally free. As a lab, you might be feeling the frustration of paying the big employment site so much and getting so few tech candidates. We understand they don't much care about our industry. WINWINGO.com is simply the best place for lab techs and lab owners to actively engage in creating their ideal future. WINWINGO.com, how dental techs find paradise.

Special Guests: Danny Yao and Dr. Russell Crockett.

On September 11th in Fort Worth, Texas, the 10th annual Race For the Future will take place to raise money for the Foundation For Dental Laboratory Technology. Barb is doing her 9th solo race and Elvis is teaming up with Mark Williamson and Bobby Kenney to form The Abutments. Go to dentallabfoundation.org and click on the DONATE TODAY button. There you need to log in or create an account. Then select “Race for the Future” and enter the name of either Barb Warner or the Abutments, then the amount you want to donate: https://fdlt.memberclicks.net/donor-form

This week we talk to Charlie Barbour from the UK. Charlie comes on to talk about how though an engineering program, he found the dental laboratory industry. Getting hired at Bristol Crown, a lab-to -lab milling center for the ALS Dental Group. He starts by loading mills and scanning models, and soon noticed of how many of the crowns looked the same. Pushed by self-learning, Charlie was soon designing crowns in Exocad and he even started making teeth libraries for other labs in the ALS group. Going back to lab school, he had an assignment of drawing crowns and a new passion started. Now Charlie is taking his art to the next level by creating detailed and brightly colored pieces that include not only crowns, but implants, abutments, full arches, dentures, and so much more.

Check out his art and get yourself a few prints: https://www.redbubble.com/people/cimbdesign/shop?asc=u

Introducing Ivotion Digital Dentures from Ivoclar – Experience unparalleled precision and efficiency with Ivoclar‘s state-of-the-art digital denture workflow.

Ivotion is available in their patent pending monolithic disc that combines denture base and tooth materials in one seamless puck. Or if you lab needs more flexibility, Ivotion is also available as stand-alone discs - Ivotion Base, Dent and Dent Multi all in 98mm width to fit your favorite milling machine.

With Ivotion you can streamline your lab’s processes, reduce production time, and enhance patient satisfaction. Elevate your lab's capabilities with Ivotion Digital Dentures – where innovation meets perfection. Discover the future of dentures today with Ivoclar." Thanks for your continued support of the podcast Ivoclar.

Join the GOLDEN BENCH CLUB! All you have to do is leave us a 5-star review and comment on the Apple Podcast app (or any other app and email us a screen shot) and we will read your review on the podcast and welcome you to the Golden Bench Club. This super elite club is only for the best of the best

Special Guest: Charles Barbour.

We will also be recording Thursday night during the Cal-Lab Association Meeting that same weekend! Check out this amazing event and register today!

What were you doing at the age of 20? Probably not what Tyler McCabe is doing. Tyler at the age of 20 is already a traveling dental technician going between the offices to do chairside conversions. Tyler's dad and aunt were dental technicians, he is was always fascinated with what there were doing and always ask that they show him how. Eventually he took off to grow his career, and after a few bad labs, Tyler found the bloody role that he likes. Tyler talks about his journey, their process for full arch immediates, his plans for the future, and a scary story of how he literally died in the dental chair.

American Denturist College
CDT Pillar Scholarship through the Foundation for Dental Laboratory Technology

Join John Wilson from Sunrise Dental Lab and many others in the Ivoclar Ballroom at LMT Lab Day Chicago 2024. February 22-24, the biggest dental lab show in America happens and the place to be is in the Ivoclar Ballroom where all weekend Elvis Dahl and Barbara Warner will be set up recording everyone all weekend. Head over to voicesfromthebench.com/ivoclar to see a complete line up of all the lectures going on all weekend! We will see you there!

Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – VITA MFT Teeth are the ultimate solution for creating lifelike and stunning smiles.

Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since VITA believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit vitanorthamerica.com/freemft

Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.

Join the VITA family today.

Candulor a dental supply company from Switzerland has solutions no matter if you are analog or digital

Check out their PhysioSet TCR tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.

The Swiss School of Prosthetics in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner Edmonds Dental Supply

Candulor, High End Only

Special Guest: Tyler McCabe.

Webinar on Impression Materials, Techniques, and Laboratory Tips with Dr. Anthony Deliberato and James Angelone

How to get amazing impressions with Dr. Anthony Deliberato and James Angelone video

LMT Lab Day Chicago • Febuary 21 - 23
(Be sure to visit Voices From the Bench at our booth in the exhibit hall)

2019 NBC CDT Fest • February 22, 2019 • 5:00 p.m. – 6:30 p.m. CST • Hyatt Regency Chicago

2019 DLAT Southwest Conference and Expo • April 5 & 6 • Grapevine, Tx
(Be sure to visit Voices From the Bench at our booth in Lounge)

Special Guest: James Angelone “The Denture Man” .