<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0" encoding="UTF-8" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:admin="http://webns.net/mvcb/" xmlns:atom="http://www.w3.org/2005/Atom/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:fireside="http://fireside.fm/modules/rss/fireside">
  <channel>
    <fireside:hostname>web02.fireside.fm</fireside:hostname>
    <fireside:genDate>Mon, 25 May 2026 17:01:51 -0500</fireside:genDate>
    <generator>Fireside (https://fireside.fm)</generator>
    <title>Voices from The Bench - Episodes Tagged with “Surgery”</title>
    <link>https://www.voicesfromthebench.com/tags/surgery</link>
    <pubDate>Mon, 12 Feb 2024 06:00:00 -0500</pubDate>
    <description>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.
</description>
    <language>en-us</language>
    <itunes:type>episodic</itunes:type>
    <itunes:subtitle>A Dental Laboratory Podcast</itunes:subtitle>
    <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
    <itunes:summary>A weekly podcast dedicated to the dental laboratory industry. Featuring anyone associated with the profession from all over the world. Host are in their own dental laboratory every day making teeth and interviewing people from the industry on their time off. New episodes every Monday morning.
</itunes:summary>
    <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/cover.jpg?v=3"/>
    <itunes:explicit>no</itunes:explicit>
    <itunes:keywords>Dental Laboratory, Dentistry, Removable, Fixed, Crowns, teeth, technicians, CDT, dentures, partials, mills, printers, dentist, zirconia, emax</itunes:keywords>
    <itunes:owner>
      <itunes:name>Elvis Dahl &amp; Barb Warner</itunes:name>
      <itunes:email>info@voicesfromthebench.com</itunes:email>
    </itunes:owner>
<itunes:category text="Health &amp; Fitness">
  <itunes:category text="Medicine"/>
</itunes:category>
<itunes:category text="Science">
  <itunes:category text="Life Sciences"/>
</itunes:category>
<item>
  <title>307: A Youth's Excursion into Conversions with Tyler McCabe</title>
  <link>https://www.voicesfromthebench.com/307</link>
  <guid isPermaLink="false">8495dd20-2bb6-42b3-95ee-c2a03c5d65ef</guid>
  <pubDate>Mon, 12 Feb 2024 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/8495dd20-2bb6-42b3-95ee-c2a03c5d65ef.mp3" length="58178290" type="audio/mpeg"/>
  <itunes:episode>307</itunes:episode>
  <itunes:title>A Youth's Excursion into Conversions with Tyler McCabe</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week we talk to a young technician that started at the age of 13 and only 3 years later, is doing chairside conversions, Tyler McCabe. Tyler talks about his lab family, some of the labs he has worked at, and what the future holds for him.</itunes:subtitle>
  <itunes:duration>1:00:32</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/8/8495dd20-2bb6-42b3-95ee-c2a03c5d65ef/cover.jpg?v=1"/>
  <description>&lt;p&gt;Be sure to come see us in the &lt;a href="https://www.ivoclar.com/en_li" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; Ballroom during &lt;a href="https://lmtmag.com/lmtlabday" target="_blank" rel="nofollow noopener"&gt;LMT Lab Day Chicago 2024&lt;/a&gt;. Register today!&lt;/p&gt;

&lt;p&gt;We will also be recording Thursday night during the &lt;a href="https://cal-lab.org/" target="_blank" rel="nofollow noopener"&gt;Cal-Lab Association&lt;/a&gt; Meeting that same weekend!  Check out this amazing event and &lt;a href="https://cal-lab.org/annual-meeting/" target="_blank" rel="nofollow noopener"&gt;register today&lt;/a&gt;!&lt;/p&gt;

&lt;p&gt;What were you doing at the age of 20? Probably not what Tyler McCabe is doing. Tyler at the age of 20 is already a traveling dental technician going between the offices to do chairside conversions. Tyler's dad and aunt were dental technicians, he is was always fascinated with what there were doing and always ask that they show him how. Eventually he took off to grow his career, and after a few bad labs, Tyler found the bloody role that he likes. Tyler talks about his journey, their process for full arch immediates, his plans for the future, and a scary story of how he literally died in the dental chair.&lt;/p&gt;

&lt;p&gt;&lt;a href="https://adc.edu/" target="_blank" rel="nofollow noopener"&gt;American Denturist College&lt;/a&gt;&lt;br&gt;
&lt;a href="https://dentallabfoundation.org/scholarshipsgrants/pillar-scholarship/" target="_blank" rel="nofollow noopener"&gt;CDT Pillar Scholarship through the Foundation for Dental Laboratory Technology&lt;/a&gt;&lt;/p&gt;

&lt;h3&gt;Join John Wilson from &lt;a href="https://www.sunrisedentallaboratory.com/index.php" target="_blank" rel="nofollow noopener"&gt;Sunrise Dental Lab&lt;/a&gt; and many others in the &lt;a href="https://www.ivoclar.com/en_li" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; Ballroom at &lt;a href="https://lmtmag.com/lmtlabday" target="_blank" rel="nofollow noopener"&gt;LMT Lab Day Chicago 2024&lt;/a&gt;. February 22-24, the biggest dental lab show in America happens and the place to be is in the Ivoclar Ballroom where all weekend Elvis Dahl and Barbara Warner will be set up recording everyone all weekend. Head over to voicesfromthebench.com/ivoclar to see a complete line up of all the lectures going on all weekend! We will see you there!&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – &lt;a href="https://vitanorthamerica.com/en-US/VITA-MFT-Anterior-369,273,126133.html" target="_blank" rel="nofollow noopener"&gt;VITA MFT Teeth&lt;/a&gt; are the ultimate solution for creating lifelike and stunning smiles.&lt;/h3&gt;

&lt;h3&gt;Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since &lt;a href="https://vitanorthamerica.com/" target="_blank" rel="nofollow noopener"&gt;VITA&lt;/a&gt; believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit &lt;a href="https://www2.vitanorthamerica.com/mft/" target="_blank" rel="nofollow noopener"&gt;vitanorthamerica.com/freemft&lt;/a&gt;
&lt;/h3&gt;

&lt;h3&gt;Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.&lt;/h3&gt;

&lt;h3&gt;Join the VITA family today.&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;
&lt;a href="https://www.candulor.com/en-us" target="_blank" rel="nofollow noopener"&gt;Candulor&lt;/a&gt; a dental supply company from Switzerland has solutions no matter if you are analog or digital&lt;/h3&gt;

&lt;h3&gt;Check out their &lt;a href="https://www.candulor.com/en-us/product-portfolio/tooth-lines/physioset-tcr" target="_blank" rel="nofollow noopener"&gt;PhysioSet TCR&lt;/a&gt; tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.&lt;/h3&gt;

&lt;h3&gt;The &lt;a href="https://ssop.swiss/en-us" target="_blank" rel="nofollow noopener"&gt;Swiss School of Prosthetics&lt;/a&gt; in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner &lt;a href="https://edmondsdentalsupply.com/" target="_blank" rel="nofollow noopener"&gt;Edmonds Dental Supply&lt;/a&gt;
&lt;/h3&gt;

&lt;h3&gt;Candulor, High End Only&lt;/h3&gt;

&lt;p&gt;Special Guest: Tyler McCabe.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, Lab Day, denturist, blood, surgery,  fake teeth, clearning, books, removable, analog, traveling, straumann, multi units, surgical guides, templates, digital, breakage, repair, 1099, production lab, tonsillitis, eyes, cdt, denver, colorado, airport, podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>Be sure to come see us in the <a href="https://www.ivoclar.com/en_li" rel="nofollow">Ivoclar</a> Ballroom during <a href="https://lmtmag.com/lmtlabday" rel="nofollow">LMT Lab Day Chicago 2024</a>. Register today!</p>

<p>We will also be recording Thursday night during the <a href="https://cal-lab.org/" rel="nofollow">Cal-Lab Association</a> Meeting that same weekend!  Check out this amazing event and <a href="https://cal-lab.org/annual-meeting/" rel="nofollow">register today</a>!</p>

<p>What were you doing at the age of 20? Probably not what Tyler McCabe is doing. Tyler at the age of 20 is already a traveling dental technician going between the offices to do chairside conversions. Tyler&#39;s dad and aunt were dental technicians, he is was always fascinated with what there were doing and always ask that they show him how. Eventually he took off to grow his career, and after a few bad labs, Tyler found the bloody role that he likes. Tyler talks about his journey, their process for full arch immediates, his plans for the future, and a scary story of how he literally died in the dental chair.</p>

<p><a href="https://adc.edu/" rel="nofollow">American Denturist College</a><br>
<a href="https://dentallabfoundation.org/scholarshipsgrants/pillar-scholarship/" rel="nofollow">CDT Pillar Scholarship through the Foundation for Dental Laboratory Technology</a></p>

<h3>Join John Wilson from <a href="https://www.sunrisedentallaboratory.com/index.php" rel="nofollow">Sunrise Dental Lab</a> and many others in the <a href="https://www.ivoclar.com/en_li" rel="nofollow">Ivoclar</a> Ballroom at <a href="https://lmtmag.com/lmtlabday" rel="nofollow">LMT Lab Day Chicago 2024</a>. February 22-24, the biggest dental lab show in America happens and the place to be is in the Ivoclar Ballroom where all weekend Elvis Dahl and Barbara Warner will be set up recording everyone all weekend. Head over to voicesfromthebench.com/ivoclar to see a complete line up of all the lectures going on all weekend! We will see you there!</h3>

<hr>

<h3>Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – <a href="https://vitanorthamerica.com/en-US/VITA-MFT-Anterior-369,273,126133.html" rel="nofollow">VITA MFT Teeth</a> are the ultimate solution for creating lifelike and stunning smiles.</h3>

<h3>Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since <a href="https://vitanorthamerica.com/" rel="nofollow">VITA</a> believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit <a href="https://www2.vitanorthamerica.com/mft/" rel="nofollow">vitanorthamerica.com/freemft</a></h3>

<h3>Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.</h3>

<h3>Join the VITA family today.</h3>

<hr>

<h3><a href="https://www.candulor.com/en-us" rel="nofollow">Candulor</a> a dental supply company from Switzerland has solutions no matter if you are analog or digital</h3>

<h3>Check out their <a href="https://www.candulor.com/en-us/product-portfolio/tooth-lines/physioset-tcr" rel="nofollow">PhysioSet TCR</a> tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.</h3>

<h3>The <a href="https://ssop.swiss/en-us" rel="nofollow">Swiss School of Prosthetics</a> in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner <a href="https://edmondsdentalsupply.com/" rel="nofollow">Edmonds Dental Supply</a></h3>

<h3>Candulor, High End Only</h3><p>Special Guest: Tyler McCabe.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>Be sure to come see us in the <a href="https://www.ivoclar.com/en_li" rel="nofollow">Ivoclar</a> Ballroom during <a href="https://lmtmag.com/lmtlabday" rel="nofollow">LMT Lab Day Chicago 2024</a>. Register today!</p>

<p>We will also be recording Thursday night during the <a href="https://cal-lab.org/" rel="nofollow">Cal-Lab Association</a> Meeting that same weekend!  Check out this amazing event and <a href="https://cal-lab.org/annual-meeting/" rel="nofollow">register today</a>!</p>

<p>What were you doing at the age of 20? Probably not what Tyler McCabe is doing. Tyler at the age of 20 is already a traveling dental technician going between the offices to do chairside conversions. Tyler&#39;s dad and aunt were dental technicians, he is was always fascinated with what there were doing and always ask that they show him how. Eventually he took off to grow his career, and after a few bad labs, Tyler found the bloody role that he likes. Tyler talks about his journey, their process for full arch immediates, his plans for the future, and a scary story of how he literally died in the dental chair.</p>

<p><a href="https://adc.edu/" rel="nofollow">American Denturist College</a><br>
<a href="https://dentallabfoundation.org/scholarshipsgrants/pillar-scholarship/" rel="nofollow">CDT Pillar Scholarship through the Foundation for Dental Laboratory Technology</a></p>

<h3>Join John Wilson from <a href="https://www.sunrisedentallaboratory.com/index.php" rel="nofollow">Sunrise Dental Lab</a> and many others in the <a href="https://www.ivoclar.com/en_li" rel="nofollow">Ivoclar</a> Ballroom at <a href="https://lmtmag.com/lmtlabday" rel="nofollow">LMT Lab Day Chicago 2024</a>. February 22-24, the biggest dental lab show in America happens and the place to be is in the Ivoclar Ballroom where all weekend Elvis Dahl and Barbara Warner will be set up recording everyone all weekend. Head over to voicesfromthebench.com/ivoclar to see a complete line up of all the lectures going on all weekend! We will see you there!</h3>

<hr>

<h3>Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – <a href="https://vitanorthamerica.com/en-US/VITA-MFT-Anterior-369,273,126133.html" rel="nofollow">VITA MFT Teeth</a> are the ultimate solution for creating lifelike and stunning smiles.</h3>

<h3>Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since <a href="https://vitanorthamerica.com/" rel="nofollow">VITA</a> believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit <a href="https://www2.vitanorthamerica.com/mft/" rel="nofollow">vitanorthamerica.com/freemft</a></h3>

<h3>Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.</h3>

<h3>Join the VITA family today.</h3>

<hr>

<h3><a href="https://www.candulor.com/en-us" rel="nofollow">Candulor</a> a dental supply company from Switzerland has solutions no matter if you are analog or digital</h3>

<h3>Check out their <a href="https://www.candulor.com/en-us/product-portfolio/tooth-lines/physioset-tcr" rel="nofollow">PhysioSet TCR</a> tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.</h3>

<h3>The <a href="https://ssop.swiss/en-us" rel="nofollow">Swiss School of Prosthetics</a> in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner <a href="https://edmondsdentalsupply.com/" rel="nofollow">Edmonds Dental Supply</a></h3>

<h3>Candulor, High End Only</h3><p>Special Guest: Tyler McCabe.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>287: The Family Behind the World Class Smile with Dr. Jill Morris, Dr. Burr Bakke, Dr. Cameron Johnson, Sydney Johnson, and Kelton Johnson</title>
  <link>https://www.voicesfromthebench.com/287</link>
  <guid isPermaLink="false">c42da5c9-0fb6-4439-b625-e142bc428915</guid>
  <pubDate>Mon, 25 Sep 2023 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/c42da5c9-0fb6-4439-b625-e142bc428915.mp3" length="29025846" type="audio/mpeg"/>
  <itunes:episode>287</itunes:episode>
  <itunes:title>The Family Behind the World Class Smile with Dr. Jill Morris, Dr. Burr Bakke, Dr. Cameron Johnson, Sydney Johnson, and Kelton Johnson</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>A family that dentals together stays in dental together. This week Elvis and Barb talk to 3 dentists, another in dental school, and a technician that are all in the same practice and all related to each other. Join us as we chat with Dr. Jill Morris, Dr. Burr Bakke, Dr. Cameron Johnson, Sydney Johnson, and technician Kelton Johnson.</itunes:subtitle>
  <itunes:duration>1:00:20</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/c/c42da5c9-0fb6-4439-b625-e142bc428915/cover.jpg?v=1"/>
  <description>&lt;p&gt;We love dental legacies. When we got contacted by a dental technician that works in a dental office with 3 family members as dentists and another getting ready to graduate dental school, we knew a great story of a busy technician would be there. Dr. Jill Morris and Dr. Burr Bakke own &lt;a href="https://sarasotadentist.com/" target="_blank" rel="nofollow noopener"&gt;World Class Dentistry&lt;/a&gt; in Sarasota, Florida dealing in high-end cosmetic work and ceramic implants. They are joined by their son, Dr. Cameron Johnson who specializes in ortho and airway. Both of the younger siblings went to the &lt;a href="https://www.citytech.cuny.edu/restorativedentistry/" target="_blank" rel="nofollow noopener"&gt;New York City Tech School of Restorative Dentistry&lt;/a&gt;. Sydney Johnson went on to dental school while Kelton Johnson became the &lt;a href="https://sarasotadentist.com/team/higher-aesthetics-laboratory/" target="_blank" rel="nofollow noopener"&gt;in-office&lt;/a&gt; technician. They talk about family life, workflow, treatment planning, and leaving a legacy for future generations of this dental family. &lt;/p&gt;

&lt;h3&gt;Did you know that not all Zirconia is the same?&lt;/h3&gt;

&lt;h3&gt;
&lt;a href="https://www.ivoclar.com/en_li/products/digital-processes/ips-e.max-zircad-prime-family" target="_blank" rel="nofollow noopener"&gt;ZirCAD Prime&lt;/a&gt; Zirconia from &lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; is uniquely produced with Gradient Technology which allows two powders that normally sinter at different intervals,  to be combined into one material which sinters uniformly.  The manufacturing process not only optimizes the translucent properties but also creates a seamless progression of shade while maintaining optimal strength.&lt;/h3&gt;

&lt;h3&gt;ZirCAD prime is now more affordable than ever and will give you results that your Dentists will notice!  Contact your local Ivoclar Sales representative today to find out more about Prime and how Ivoclar can support your success! Tell them you heard it on the podcast and get a FREE Prime disc to try – just use promo code 723!&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – &lt;a href="https://vitanorthamerica.com/en-US/VITA-MFT-Anterior-369,273,126133.html" target="_blank" rel="nofollow noopener"&gt;VITA MFT Teeth&lt;/a&gt; are the ultimate solution for creating lifelike and stunning smiles.&lt;/h3&gt;

&lt;h3&gt;Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since &lt;a href="https://vitanorthamerica.com/" target="_blank" rel="nofollow noopener"&gt;VITA&lt;/a&gt; believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit &lt;a href="https://www2.vitanorthamerica.com/mft/" target="_blank" rel="nofollow noopener"&gt;vitanorthamerica.com/freemft&lt;/a&gt;
&lt;/h3&gt;

&lt;h3&gt;Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.&lt;/h3&gt;

&lt;h3&gt;Join the VITA family today.&lt;/h3&gt;

&lt;p&gt;Special Guests: Dr. Burr Bakke, Dr. Cameron Johnson, Dr. Jill Morris , Kelton Johnson, and Sydney Johnson.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, LVI, full mouth, holistic dentistry, implants, ceramic, zirconia, interface, abutments, surgery, ortho, sleep, airway, bed wetting, CE, emax, clinic, podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>We love dental legacies. When we got contacted by a dental technician that works in a dental office with 3 family members as dentists and another getting ready to graduate dental school, we knew a great story of a busy technician would be there. Dr. Jill Morris and Dr. Burr Bakke own <a href="https://sarasotadentist.com/" rel="nofollow">World Class Dentistry</a> in Sarasota, Florida dealing in high-end cosmetic work and ceramic implants. They are joined by their son, Dr. Cameron Johnson who specializes in ortho and airway. Both of the younger siblings went to the <a href="https://www.citytech.cuny.edu/restorativedentistry/" rel="nofollow">New York City Tech School of Restorative Dentistry</a>. Sydney Johnson went on to dental school while Kelton Johnson became the <a href="https://sarasotadentist.com/team/higher-aesthetics-laboratory/" rel="nofollow">in-office</a> technician. They talk about family life, workflow, treatment planning, and leaving a legacy for future generations of this dental family. </p>

<h3>Did you know that not all Zirconia is the same?</h3>

<h3><a href="https://www.ivoclar.com/en_li/products/digital-processes/ips-e.max-zircad-prime-family" rel="nofollow">ZirCAD Prime</a> Zirconia from <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> is uniquely produced with Gradient Technology which allows two powders that normally sinter at different intervals,  to be combined into one material which sinters uniformly.  The manufacturing process not only optimizes the translucent properties but also creates a seamless progression of shade while maintaining optimal strength.</h3>

<h3>ZirCAD prime is now more affordable than ever and will give you results that your Dentists will notice!  Contact your local Ivoclar Sales representative today to find out more about Prime and how Ivoclar can support your success! Tell them you heard it on the podcast and get a FREE Prime disc to try – just use promo code 723!</h3>

<hr>

<h3>Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – <a href="https://vitanorthamerica.com/en-US/VITA-MFT-Anterior-369,273,126133.html" rel="nofollow">VITA MFT Teeth</a> are the ultimate solution for creating lifelike and stunning smiles.</h3>

<h3>Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since <a href="https://vitanorthamerica.com/" rel="nofollow">VITA</a> believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit <a href="https://www2.vitanorthamerica.com/mft/" rel="nofollow">vitanorthamerica.com/freemft</a></h3>

<h3>Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.</h3>

<h3>Join the VITA family today.</h3><p>Special Guests: Dr. Burr Bakke, Dr. Cameron Johnson, Dr. Jill Morris , Kelton Johnson, and Sydney Johnson.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>We love dental legacies. When we got contacted by a dental technician that works in a dental office with 3 family members as dentists and another getting ready to graduate dental school, we knew a great story of a busy technician would be there. Dr. Jill Morris and Dr. Burr Bakke own <a href="https://sarasotadentist.com/" rel="nofollow">World Class Dentistry</a> in Sarasota, Florida dealing in high-end cosmetic work and ceramic implants. They are joined by their son, Dr. Cameron Johnson who specializes in ortho and airway. Both of the younger siblings went to the <a href="https://www.citytech.cuny.edu/restorativedentistry/" rel="nofollow">New York City Tech School of Restorative Dentistry</a>. Sydney Johnson went on to dental school while Kelton Johnson became the <a href="https://sarasotadentist.com/team/higher-aesthetics-laboratory/" rel="nofollow">in-office</a> technician. They talk about family life, workflow, treatment planning, and leaving a legacy for future generations of this dental family. </p>

<h3>Did you know that not all Zirconia is the same?</h3>

<h3><a href="https://www.ivoclar.com/en_li/products/digital-processes/ips-e.max-zircad-prime-family" rel="nofollow">ZirCAD Prime</a> Zirconia from <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> is uniquely produced with Gradient Technology which allows two powders that normally sinter at different intervals,  to be combined into one material which sinters uniformly.  The manufacturing process not only optimizes the translucent properties but also creates a seamless progression of shade while maintaining optimal strength.</h3>

<h3>ZirCAD prime is now more affordable than ever and will give you results that your Dentists will notice!  Contact your local Ivoclar Sales representative today to find out more about Prime and how Ivoclar can support your success! Tell them you heard it on the podcast and get a FREE Prime disc to try – just use promo code 723!</h3>

<hr>

<h3>Whether you are looking to elevate your craftsmanship or looking to cut back costs, look no further – <a href="https://vitanorthamerica.com/en-US/VITA-MFT-Anterior-369,273,126133.html" rel="nofollow">VITA MFT Teeth</a> are the ultimate solution for creating lifelike and stunning smiles.</h3>

<h3>Crafted with precision and backed by cutting-edge technology, VITA MFT Teeth offers unparalleled esthetics and durability. And since <a href="https://vitanorthamerica.com/" rel="nofollow">VITA</a> believes in the power of experiencing excellence firsthand, for a limited time only, they’re offering you the chance to get a complimentary case sample. That’s right, a full case, absolutely free. Just visit <a href="https://www2.vitanorthamerica.com/mft/" rel="nofollow">vitanorthamerica.com/freemft</a></h3>

<h3>Don’t wait any longer to start providing your customers with a premium tooth at an economy price. Redeem your free case sample and if you’re ready to buy, VITA will even give you an extra 10% discount by shopping online on their newly launched online store.</h3>

<h3>Join the VITA family today.</h3><p>Special Guests: Dr. Burr Bakke, Dr. Cameron Johnson, Dr. Jill Morris , Kelton Johnson, and Sydney Johnson.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>268: Inspiration from the Ivoclar Ballroom at Lab Day Chicago with Katie Rinaldo, Mandy Arena, Jen Ludwig, &amp; Jim Collis</title>
  <link>https://www.voicesfromthebench.com/268</link>
  <guid isPermaLink="false">e84137c2-b64f-4cf1-ba06-54b60a74d12f</guid>
  <pubDate>Mon, 15 May 2023 06:00:00 -0400</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/e84137c2-b64f-4cf1-ba06-54b60a74d12f.mp3" length="31757001" type="audio/mpeg"/>
  <itunes:episode>268</itunes:episode>
  <itunes:title>Inspiration from the Ivoclar Ballroom at Lab Day Chicago with Katie Rinaldo, Mandy Arena, Jen Ludwig, &amp; Jim Collis</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>Back again with more amazing conversations we got while in the Ivoclar Ballroom at LMT Lab Day Chicago 2023. This time we talk to Katie Rinaldo and Mandy Arena who are trying to make Denturism legal in Illinois, CDT of the Year Jen Ludwig, and seasoned educator Jim Collis.</itunes:subtitle>
  <itunes:duration>1:06:01</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/cover.jpg?v=3"/>
  <description>&lt;p&gt;Can you believe we are still bringing out conversations from LMT Lab Day Chicago 2023 in May? It was last February when we set up in the &lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; Ballroom and recorded all weekend long. This week brings three more amazing conversations with a few past guests and a new friend. &lt;/p&gt;

&lt;p&gt;First up is Katie Rinaldo and Mandy Arena. These two removable technicians are trying to get the state of Illinois to make Denturism legal. Katie was on the podcast back on episode 78 &amp;amp; 79.  They are back to give us an update on the status of the legislation and to remind everyone how they can help.  Go to the&lt;a href="https://illinoisdenturist.com/" target="_blank" rel="nofollow noopener"&gt; Illinois Denturist website&lt;/a&gt; or &lt;/p&gt;

&lt;p&gt;&lt;a href="https://www.paypal.com/donate/?hosted_button_id=LUUWFULZMRKPQ&amp;amp;fbclid=IwAR32HlkUp_DzM9kdSYZ31Ir9qMi_w476uHLAAJ7SsARy9edTLlP0cFwG9m0" target="_blank" rel="nofollow noopener"&gt;DONATE TODAY!&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Then we chat with the wonderful, talented, and gifted Jen Ludwig. Jen (and all her amazing personality) stops by the booth to update us on life after receiving &lt;a href="https://nbccert.org/?a2xz9a#:%7E:text=Congratulations%20to%20Jennifer%20Ludwig%2C%20CDT,CDT%20of%20the%20Year%20Award!" target="_blank" rel="nofollow noopener"&gt;CDT of the YEAR&lt;/a&gt; and to talk about all the public speaking she is doing and what she has lined up.&lt;/p&gt;

&lt;p&gt;We wrap up the episode catching up with Jim Collis. Jim is starting to look at his next chapter of his career. After a time with &lt;a href="https://www.solvay.com/en/solvaydental360" target="_blank" rel="nofollow noopener"&gt;Solvay&lt;/a&gt; and &lt;a href="https://www.meetdandy.com/" target="_blank" rel="nofollow noopener"&gt;Dandy&lt;/a&gt;, Jim has some personal goals to reach before he finds his next home which we are sure will be at a place that allows him to continue teaching, guiding, and educating so many technicians. &lt;/p&gt;

&lt;h3&gt;If efficiency and performance are what you are looking for in a milling system, then the high-performance &lt;a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" target="_blank" rel="nofollow noopener"&gt;PrograMill PM7&lt;/a&gt; from &lt;a href="https://www.ivoclar.com/en_us" target="_blank" rel="nofollow noopener"&gt;Ivoclar&lt;/a&gt; is the right choice for you.&lt;/h3&gt;

&lt;h3&gt;Equipped with a high-performance spindle, this high-power 5-axis milling machine efficiently produces both wet and dry restorations.&lt;/h3&gt;

&lt;h3&gt;Ivoclar provides white glove delivery service, training, choice of service contracts and their outstanding after sales service and support.&lt;/h3&gt;

&lt;h3&gt;
&lt;a href="https://www.ivoclar.com/en_us/local-us/sales-rep-finder" target="_blank" rel="nofollow noopener"&gt;Contact your friendly Ivoclar sales representative today&lt;/a&gt; and create a digital solution that’s right for you!&lt;/h3&gt;

&lt;hr&gt;

&lt;h3&gt;
&lt;a href="https://www.candulor.com/en-us" target="_blank" rel="nofollow noopener"&gt;Candulor&lt;/a&gt; a dental supply company from Switzerland has solutions no matter if you are analog or digital&lt;/h3&gt;

&lt;h3&gt;Check out their &lt;a href="https://www.candulor.com/en-us/product-portfolio/tooth-lines/physioset-tcr" target="_blank" rel="nofollow noopener"&gt;PhysioSet TCR&lt;/a&gt; tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.&lt;/h3&gt;

&lt;h3&gt;The &lt;a href="https://ssop.swiss/en-us" target="_blank" rel="nofollow noopener"&gt;Swiss School of Prosthetics&lt;/a&gt; in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner &lt;a href="https://edmondsdentalsupply.com/" target="_blank" rel="nofollow noopener"&gt;Edmonds Dental Supply&lt;/a&gt;
&lt;/h3&gt;

&lt;h3&gt;Candulor, High End Only Special Guests: Jennifer Ludwig, CDT, Jim Collis CDT, Katie Rinaldo, and Mandy Arena.&lt;/h3&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, lab day chicago, ivoclar,  Facebook, friends, Denturist association, Illinois, St. Louis, grassroots, give, funding, representative, bill, covid, ada, school, emotional, cry, speaking, caring, ladies of the mill, back, surgery, removables, proud, healing, getting better, lab, podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>Can you believe we are still bringing out conversations from LMT Lab Day Chicago 2023 in May? It was last February when we set up in the <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> Ballroom and recorded all weekend long. This week brings three more amazing conversations with a few past guests and a new friend. </p>

<p>First up is Katie Rinaldo and Mandy Arena. These two removable technicians are trying to get the state of Illinois to make Denturism legal. Katie was on the podcast back on episode 78 &amp; 79.  They are back to give us an update on the status of the legislation and to remind everyone how they can help.  Go to the<a href="https://illinoisdenturist.com/" rel="nofollow"> Illinois Denturist website</a> or </p>

<p><a href="https://www.paypal.com/donate/?hosted_button_id=LUUWFULZMRKPQ&fbclid=IwAR32HlkUp_DzM9kdSYZ31Ir9qMi_w476uHLAAJ7SsARy9edTLlP0cFwG9m0" rel="nofollow">DONATE TODAY!</a></p>

<p>Then we chat with the wonderful, talented, and gifted Jen Ludwig. Jen (and all her amazing personality) stops by the booth to update us on life after receiving <a href="https://nbccert.org/?a2xz9a#:%7E:text=Congratulations%20to%20Jennifer%20Ludwig%2C%20CDT,CDT%20of%20the%20Year%20Award!" rel="nofollow">CDT of the YEAR</a> and to talk about all the public speaking she is doing and what she has lined up.</p>

<p>We wrap up the episode catching up with Jim Collis. Jim is starting to look at his next chapter of his career. After a time with <a href="https://www.solvay.com/en/solvaydental360" rel="nofollow">Solvay</a> and <a href="https://www.meetdandy.com/" rel="nofollow">Dandy</a>, Jim has some personal goals to reach before he finds his next home which we are sure will be at a place that allows him to continue teaching, guiding, and educating so many technicians. </p>

<h3>If efficiency and performance are what you are looking for in a milling system, then the high-performance <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow">PrograMill PM7</a> from <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> is the right choice for you.</h3>

<h3>Equipped with a high-performance spindle, this high-power 5-axis milling machine efficiently produces both wet and dry restorations.</h3>

<h3>Ivoclar provides white glove delivery service, training, choice of service contracts and their outstanding after sales service and support.</h3>

<h3><a href="https://www.ivoclar.com/en_us/local-us/sales-rep-finder" rel="nofollow">Contact your friendly Ivoclar sales representative today</a> and create a digital solution that’s right for you!</h3>

<hr>

<h3><a href="https://www.candulor.com/en-us" rel="nofollow">Candulor</a> a dental supply company from Switzerland has solutions no matter if you are analog or digital</h3>

<h3>Check out their <a href="https://www.candulor.com/en-us/product-portfolio/tooth-lines/physioset-tcr" rel="nofollow">PhysioSet TCR</a> tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.</h3>

<h3>The <a href="https://ssop.swiss/en-us" rel="nofollow">Swiss School of Prosthetics</a> in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner <a href="https://edmondsdentalsupply.com/" rel="nofollow">Edmonds Dental Supply</a></h3>

<h3>Candulor, High End Only</h3><p>Special Guests: Jennifer Ludwig, CDT, Jim Collis CDT, Katie Rinaldo, and Mandy Arena.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>Can you believe we are still bringing out conversations from LMT Lab Day Chicago 2023 in May? It was last February when we set up in the <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> Ballroom and recorded all weekend long. This week brings three more amazing conversations with a few past guests and a new friend. </p>

<p>First up is Katie Rinaldo and Mandy Arena. These two removable technicians are trying to get the state of Illinois to make Denturism legal. Katie was on the podcast back on episode 78 &amp; 79.  They are back to give us an update on the status of the legislation and to remind everyone how they can help.  Go to the<a href="https://illinoisdenturist.com/" rel="nofollow"> Illinois Denturist website</a> or </p>

<p><a href="https://www.paypal.com/donate/?hosted_button_id=LUUWFULZMRKPQ&fbclid=IwAR32HlkUp_DzM9kdSYZ31Ir9qMi_w476uHLAAJ7SsARy9edTLlP0cFwG9m0" rel="nofollow">DONATE TODAY!</a></p>

<p>Then we chat with the wonderful, talented, and gifted Jen Ludwig. Jen (and all her amazing personality) stops by the booth to update us on life after receiving <a href="https://nbccert.org/?a2xz9a#:%7E:text=Congratulations%20to%20Jennifer%20Ludwig%2C%20CDT,CDT%20of%20the%20Year%20Award!" rel="nofollow">CDT of the YEAR</a> and to talk about all the public speaking she is doing and what she has lined up.</p>

<p>We wrap up the episode catching up with Jim Collis. Jim is starting to look at his next chapter of his career. After a time with <a href="https://www.solvay.com/en/solvaydental360" rel="nofollow">Solvay</a> and <a href="https://www.meetdandy.com/" rel="nofollow">Dandy</a>, Jim has some personal goals to reach before he finds his next home which we are sure will be at a place that allows him to continue teaching, guiding, and educating so many technicians. </p>

<h3>If efficiency and performance are what you are looking for in a milling system, then the high-performance <a href="https://www.ivoclar.com/en_us/products/digital-equipment/programill-pm7" rel="nofollow">PrograMill PM7</a> from <a href="https://www.ivoclar.com/en_us" rel="nofollow">Ivoclar</a> is the right choice for you.</h3>

<h3>Equipped with a high-performance spindle, this high-power 5-axis milling machine efficiently produces both wet and dry restorations.</h3>

<h3>Ivoclar provides white glove delivery service, training, choice of service contracts and their outstanding after sales service and support.</h3>

<h3><a href="https://www.ivoclar.com/en_us/local-us/sales-rep-finder" rel="nofollow">Contact your friendly Ivoclar sales representative today</a> and create a digital solution that’s right for you!</h3>

<hr>

<h3><a href="https://www.candulor.com/en-us" rel="nofollow">Candulor</a> a dental supply company from Switzerland has solutions no matter if you are analog or digital</h3>

<h3>Check out their <a href="https://www.candulor.com/en-us/product-portfolio/tooth-lines/physioset-tcr" rel="nofollow">PhysioSet TCR</a> tooth line that has been complemented with 18 new shapes. A total of 48 age-appropriate anterior tooth shapes are available for the laboratory or dental practice to select from.</h3>

<h3>The <a href="https://ssop.swiss/en-us" rel="nofollow">Swiss School of Prosthetics</a> in Springfield, Missouri is the place to learn all things removable. America with get supported and supplied by the only authorized partner <a href="https://edmondsdentalsupply.com/" rel="nofollow">Edmonds Dental Supply</a></h3>

<h3>Candulor, High End Only</h3><p>Special Guests: Jennifer Ludwig, CDT, Jim Collis CDT, Katie Rinaldo, and Mandy Arena.</p>]]>
  </itunes:summary>
</item>
<item>
  <title>246: The Colorful Life of a Removable Technician with Ashleigh Henderson</title>
  <link>https://www.voicesfromthebench.com/246</link>
  <guid isPermaLink="false">67b1356e-806d-40de-8da9-fa73a88bad81</guid>
  <pubDate>Mon, 12 Dec 2022 06:00:00 -0500</pubDate>
  <author>Elvis Dahl &amp; Barb Warner</author>
  <enclosure url="https://aphid.fireside.fm/d/1437767933/e7665600-2cb9-4cb2-b0ba-2eada9f69007/67b1356e-806d-40de-8da9-fa73a88bad81.mp3" length="27643028" type="audio/mpeg"/>
  <itunes:episode>246</itunes:episode>
  <itunes:title>The Colorful Life of a Removable Technician with Ashleigh Henderson</itunes:title>
  <itunes:episodeType>full</itunes:episodeType>
  <itunes:author>Elvis Dahl &amp; Barb Warner</itunes:author>
  <itunes:subtitle>This week brings us our first technician from Affordable Dentures and Implants. Ashleigh Henderson talks about life in Affordable’s lab, working directly with patients, same days, and so much more.</itunes:subtitle>
  <itunes:duration>57:27</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
  <itunes:image href="https://media24.fireside.fm/file/fireside-images-2024/podcasts/images/e/e7665600-2cb9-4cb2-b0ba-2eada9f69007/episodes/6/67b1356e-806d-40de-8da9-fa73a88bad81/cover.jpg?v=1"/>
  <description>&lt;p&gt;We can’t believe we have gone this long with out talking to someone from &lt;a href="https://www.affordabledentures.com/" target="_blank" rel="nofollow noopener"&gt;Affordable Dentures and Implants&lt;/a&gt;. Luckily Ashleigh Henderson was willing to step up to the mic and tell us all about life there. Ashleigh started as a assistant and soon found the blood to be too much. After a clear aligner company and Aspen, Ashleigh then found her current home at Affordable. She talks about the training, the workflow, meeting patient expectations, going digital, and the benefit of Instagram.&lt;/p&gt;

&lt;h3&gt;Does your lab use Magic Touch? If not, you should think about switching just so you can use &lt;a href="https://icortica.com/" target="_blank" rel="nofollow noopener"&gt;icortica&lt;/a&gt;. Icortica is a program that uses all the data you already collect in Magic Touch and puts it in one easy to see, use, and understand dashboard. Look at every account and see trends, sales, notes, payments, and even remake percentages. Use the data you already have to take your lab and your customer service to the next level. Elvis uses it daily and swears it is a huge part to his success working at the lab. Head over to &lt;a href="https://icortica.com/voices-from-the-bench/" target="_blank" rel="nofollow noopener"&gt;icortica.com/voices&lt;/a&gt; to learn more or send a email to Rob Nazzal at &lt;a href="mailto:rob@icortica.com" target="_blank" rel="nofollow noopener"&gt;rob@icortica.com&lt;/a&gt; and tell him you heard about it on Voices From the Bench!&lt;/h3&gt;

&lt;p&gt;Special Guest: Ashleigh Henderson.&lt;/p&gt;
</description>
  <itunes:keywords>dental, technician, laboratory, surgery, blood, clear aligners, models, aspen, workflow, sameday, repairs, implants, locators, overdentures, patient expectations, training, digital, Instagram, social media, bench assessment, podcast, voices from the bench</itunes:keywords>
  <content:encoded>
    <![CDATA[<p>We can’t believe we have gone this long with out talking to someone from <a href="https://www.affordabledentures.com/" rel="nofollow">Affordable Dentures and Implants</a>. Luckily Ashleigh Henderson was willing to step up to the mic and tell us all about life there. Ashleigh started as a assistant and soon found the blood to be too much. After a clear aligner company and Aspen, Ashleigh then found her current home at Affordable. She talks about the training, the workflow, meeting patient expectations, going digital, and the benefit of Instagram.</p>

<h3>Does your lab use Magic Touch? If not, you should think about switching just so you can use <a href="https://icortica.com/" rel="nofollow">icortica</a>. Icortica is a program that uses all the data you already collect in Magic Touch and puts it in one easy to see, use, and understand dashboard. Look at every account and see trends, sales, notes, payments, and even remake percentages. Use the data you already have to take your lab and your customer service to the next level. Elvis uses it daily and swears it is a huge part to his success working at the lab. Head over to <a href="https://icortica.com/voices-from-the-bench/" rel="nofollow">icortica.com/voices</a> to learn more or send a email to Rob Nazzal at <a href="mailto:rob@icortica.com" rel="nofollow">rob@icortica.com</a> and tell him you heard about it on Voices From the Bench!</h3><p>Special Guest: Ashleigh Henderson.</p>]]>
  </content:encoded>
  <itunes:summary>
    <![CDATA[<p>We can’t believe we have gone this long with out talking to someone from <a href="https://www.affordabledentures.com/" rel="nofollow">Affordable Dentures and Implants</a>. Luckily Ashleigh Henderson was willing to step up to the mic and tell us all about life there. Ashleigh started as a assistant and soon found the blood to be too much. After a clear aligner company and Aspen, Ashleigh then found her current home at Affordable. She talks about the training, the workflow, meeting patient expectations, going digital, and the benefit of Instagram.</p>

<h3>Does your lab use Magic Touch? If not, you should think about switching just so you can use <a href="https://icortica.com/" rel="nofollow">icortica</a>. Icortica is a program that uses all the data you already collect in Magic Touch and puts it in one easy to see, use, and understand dashboard. Look at every account and see trends, sales, notes, payments, and even remake percentages. Use the data you already have to take your lab and your customer service to the next level. Elvis uses it daily and swears it is a huge part to his success working at the lab. Head over to <a href="https://icortica.com/voices-from-the-bench/" rel="nofollow">icortica.com/voices</a> to learn more or send a email to Rob Nazzal at <a href="mailto:rob@icortica.com" rel="nofollow">rob@icortica.com</a> and tell him you heard about it on Voices From the Bench!</h3><p>Special Guest: Ashleigh Henderson.</p>]]>
  </itunes:summary>
</item>
  </channel>
</rss>
